Residential Experience Index 2022

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Office</a> </div> </li> </div> <li class="nav-list__item search-by-keyword" style="--animation-order: 6"> <div class="nav-list__item__wrapper"> <form method="get" action="/projects/all" class="keyword-search"> <input type="text" maxlength="60" name="k" placeholder="Keyword Search" class="keyword-search__input" aria-label="Keyword Search"> <button href="#" class="keyword-search__button submit" aria-label="Search"><i class="icon-search-2"></i></button> </form> </div> </li> </div> </div> </ul> </li> <li class=" has-children has-sub-children collapsed hidden" data-menu-id="people"> <a href="/people"> People <i class="icon-menu-state"></i> </a> <ul class="nav-list"> <div class="nav-list__wrapper"> <div class="nav-list__container"> <div class="nav-list__row "> <li class="nav-list__item " style="--animation-order: 2"> <div class="nav-list__item__wrapper"> <a href="/people" class="gensler-link">All</a> </div> </li> <li class="nav-list__item " style="--animation-order: 3"> <div class="nav-list__item__wrapper"> <a href="/people/global-co-chairs" class="gensler-link">Global Co-Chairs</a> </div> </li> <li class="nav-list__item " style="--animation-order: 4"> <div class="nav-list__item__wrapper"> <a href="/people/co-ceos" class="gensler-link">Co-CEOs</a> </div> </li> <li class="nav-list__item " style="--animation-order: 5"> <div class="nav-list__item__wrapper"> <a href="/people/board-of-directors" class="gensler-link">Board of Directors</a> </div> </li> <li class="nav-list__item " style="--animation-order: 6"> <div class="nav-list__item__wrapper"> <a href="/people#topics" class="gensler-link">By Topic</a> </div> </li> <li class="nav-list__item " style="--animation-order: 7"> <div class="nav-list__item__wrapper"> <a href="/people#offices" class="gensler-link">By Office</a> </div> </li> </div> <li class="nav-list__item search-by-keyword" style="--animation-order: 8"> <div class="nav-list__item__wrapper"> <form method="get" action="/people" class="keyword-search"> <input type="text" maxlength="60" name="k" placeholder="Keyword Search" class="keyword-search__input" aria-label="Keyword Search"> <button href="#" class="keyword-search__button submit" aria-label="Search"><i class="icon-search-2"></i></button> </form> </div> </li> </div> </div> </ul> </li> <li class=" has-children has-sub-children collapsed hidden" data-menu-id="offices"> <button> Offices <i class="icon-menu-state"></i> </button> <ul class="nav-list"> <div class="nav-list__wrapper"> <div class="nav-list__container"> <div class="nav-list__row featured-title three-columns" data-menu-id="north-america"> <li class="nav-list__item nav-list__item__title" style="--animation-order: 1"> <div class="nav-list__item__wrapper"> <span>North America</span> </div> </li> <li class="nav-list__item " style="--animation-order: 2"> <div class="nav-list__item__wrapper"> <a href="/offices/atlanta" class="gensler-link">Atlanta</a> </div> </li> <li class="nav-list__item " style="--animation-order: 3"> <div class="nav-list__item__wrapper"> <a href="/offices/austin" class="gensler-link">Austin</a> </div> </li> <li class="nav-list__item " style="--animation-order: 4"> <div class="nav-list__item__wrapper"> <a href="/offices/baltimore" class="gensler-link">Baltimore</a> </div> </li> <li class="nav-list__item " style="--animation-order: 5"> <div class="nav-list__item__wrapper"> <a href="/offices/boston" class="gensler-link">Boston</a> </div> </li> <li class="nav-list__item " style="--animation-order: 6"> <div class="nav-list__item__wrapper"> <a href="/offices/charlotte" class="gensler-link">Charlotte</a> </div> </li> <li class="nav-list__item " style="--animation-order: 7"> <div class="nav-list__item__wrapper"> <a href="/offices/chicago" class="gensler-link">Chicago</a> </div> </li> <li class="nav-list__item " style="--animation-order: 8"> <div class="nav-list__item__wrapper"> <a href="/offices/columbus" class="gensler-link">Columbus</a> </div> </li> <li class="nav-list__item " style="--animation-order: 9"> <div class="nav-list__item__wrapper"> <a href="/offices/dallas" class="gensler-link">Dallas</a> </div> </li> <li class="nav-list__item " style="--animation-order: 10"> <div class="nav-list__item__wrapper"> <a href="/offices/denver" class="gensler-link">Denver</a> </div> </li> <li class="nav-list__item " style="--animation-order: 11"> <div class="nav-list__item__wrapper"> <a href="/offices/detroit" class="gensler-link">Detroit</a> </div> </li> <li class="nav-list__item " style="--animation-order: 12"> <div class="nav-list__item__wrapper"> <a href="/offices/houston" class="gensler-link">Houston</a> </div> </li> <li class="nav-list__item " style="--animation-order: 13"> <div class="nav-list__item__wrapper"> <a href="/offices/kansas-city" class="gensler-link">Kansas City</a> </div> </li> <li class="nav-list__item " style="--animation-order: 14"> <div class="nav-list__item__wrapper"> <a href="/offices/la-crosse" class="gensler-link">La Crosse</a> </div> </li> <li class="nav-list__item " style="--animation-order: 15"> <div class="nav-list__item__wrapper"> <a href="/offices/las-vegas" class="gensler-link">Las Vegas</a> </div> </li> <li class="nav-list__item " style="--animation-order: 16"> <div class="nav-list__item__wrapper"> <a href="/offices/los-angeles" class="gensler-link">Los Angeles</a> </div> </li> <li class="nav-list__item " style="--animation-order: 17"> <div class="nav-list__item__wrapper"> <a href="/offices/miami" class="gensler-link">Miami</a> </div> </li> <li class="nav-list__item " style="--animation-order: 18"> <div class="nav-list__item__wrapper"> <a href="/offices/minneapolis" class="gensler-link">Minneapolis</a> </div> </li> <li class="nav-list__item " style="--animation-order: 19"> <div class="nav-list__item__wrapper"> <a href="/offices/morristown-nj" class="gensler-link">Morristown, NJ</a> </div> </li> <li class="nav-list__item " style="--animation-order: 20"> <div class="nav-list__item__wrapper"> <a href="/offices/nashville" class="gensler-link">Nashville</a> </div> </li> <li class="nav-list__item " style="--animation-order: 21"> <div class="nav-list__item__wrapper"> <a href="/offices/new-york" class="gensler-link">New York</a> </div> </li> <li class="nav-list__item " style="--animation-order: 22"> <div class="nav-list__item__wrapper"> <a href="/offices/newport-beach" class="gensler-link">Newport Beach</a> </div> </li> <li class="nav-list__item " style="--animation-order: 23"> <div class="nav-list__item__wrapper"> <a href="/offices/oakland" class="gensler-link">Oakland</a> </div> </li> <li class="nav-list__item " style="--animation-order: 24"> <div class="nav-list__item__wrapper"> <a href="/offices/philadelphia" class="gensler-link">Philadelphia</a> </div> </li> <li class="nav-list__item " style="--animation-order: 25"> <div class="nav-list__item__wrapper"> <a href="/offices/phoenix" class="gensler-link">Phoenix</a> </div> </li> <li class="nav-list__item " style="--animation-order: 26"> <div class="nav-list__item__wrapper"> <a href="/offices/portland" class="gensler-link">Portland</a> </div> </li> <li class="nav-list__item " style="--animation-order: 27"> <div class="nav-list__item__wrapper"> <a href="/offices/raleigh-durham" class="gensler-link">Raleigh-Durham</a> </div> </li> <li class="nav-list__item " style="--animation-order: 28"> <div class="nav-list__item__wrapper"> <a href="/offices/san-antonio" class="gensler-link">San Antonio</a> </div> </li> <li class="nav-list__item " style="--animation-order: 29"> <div class="nav-list__item__wrapper"> <a href="/offices/san-diego" class="gensler-link">San Diego</a> </div> </li> <li class="nav-list__item " style="--animation-order: 30"> <div class="nav-list__item__wrapper"> <a href="/offices/san-francisco" class="gensler-link">San Francisco</a> </div> </li> <li class="nav-list__item " style="--animation-order: 31"> <div class="nav-list__item__wrapper"> <a href="/offices/san-jose" class="gensler-link">San Jose</a> </div> </li> <li class="nav-list__item " style="--animation-order: 32"> <div class="nav-list__item__wrapper"> <a href="/offices/seattle" class="gensler-link">Seattle</a> </div> </li> <li class="nav-list__item " style="--animation-order: 33"> <div class="nav-list__item__wrapper"> <a href="/offices/tampa" class="gensler-link">Tampa</a> </div> </li> <li class="nav-list__item " style="--animation-order: 34"> <div class="nav-list__item__wrapper"> <a href="/offices/toronto" class="gensler-link">Toronto</a> </div> </li> <li class="nav-list__item " style="--animation-order: 35"> <div class="nav-list__item__wrapper"> <a href="/offices/vancouver" class="gensler-link">Vancouver</a> </div> </li> <li class="nav-list__item " style="--animation-order: 36"> <div class="nav-list__item__wrapper"> <a href="/offices/washington-d-c" class="gensler-link">Washington, D.C.</a> </div> </li> </div> <div class="nav-list__row featured-title" data-menu-id="latin-america"> <li class="nav-list__item nav-list__item__title" style="--animation-order: 37"> <div class="nav-list__item__wrapper"> <span>Latin America</span> </div> </li> <li class="nav-list__item " style="--animation-order: 38"> <div class="nav-list__item__wrapper"> <a href="/offices/bogota" class="gensler-link">Bogotá</a> </div> </li> <li class="nav-list__item " style="--animation-order: 39"> <div class="nav-list__item__wrapper"> <a href="/offices/mexico-city" class="gensler-link">Mexico City</a> </div> </li> <li class="nav-list__item " style="--animation-order: 40"> <div class="nav-list__item__wrapper"> <a href="/offices/monterrey" class="gensler-link">Monterrey</a> </div> </li> <li class="nav-list__item " style="--animation-order: 41"> <div class="nav-list__item__wrapper"> <a href="/offices/san-jose-costa-rica" class="gensler-link">San José, Costa Rica</a> </div> </li> <li class="nav-list__item " style="--animation-order: 42"> <div class="nav-list__item__wrapper"> <a href="/offices/santo-domingo" class="gensler-link">Santo Domingo, Dominican Republic</a> </div> </li> </div> <div class="nav-list__group"> <div class="nav-list__row featured-title" data-menu-id="europe"> <li class="nav-list__item nav-list__item__title" style="--animation-order: 43"> <div class="nav-list__item__wrapper"> <span>Europe</span> </div> </li> <li class="nav-list__item " style="--animation-order: 44"> <div class="nav-list__item__wrapper"> <a href="/offices/berlin" class="gensler-link">Berlin</a> </div> </li> <li class="nav-list__item " style="--animation-order: 45"> <div class="nav-list__item__wrapper"> <a href="/offices/birmingham" class="gensler-link">Birmingham</a> </div> </li> <li class="nav-list__item " style="--animation-order: 46"> <div class="nav-list__item__wrapper"> <a href="/offices/london" class="gensler-link">London</a> </div> </li> <li class="nav-list__item " style="--animation-order: 47"> <div class="nav-list__item__wrapper"> <a href="/offices/munich" class="gensler-link">Munich</a> </div> </li> <li class="nav-list__item " style="--animation-order: 48"> <div class="nav-list__item__wrapper"> <a href="/offices/paris" class="gensler-link">Paris</a> </div> </li> </div> <div class="nav-list__row featured-title" data-menu-id="middle-east"> <li class="nav-list__item nav-list__item__title" style="--animation-order: 49"> <div class="nav-list__item__wrapper"> <span>Middle East</span> </div> </li> <li class="nav-list__item " style="--animation-order: 50"> <div class="nav-list__item__wrapper"> <a href="/offices/abu-dhabi" class="gensler-link">Abu Dhabi</a> </div> </li> <li class="nav-list__item " style="--animation-order: 51"> <div class="nav-list__item__wrapper"> <a href="/offices/dubai" class="gensler-link">Dubai</a> </div> </li> <li class="nav-list__item " style="--animation-order: 52"> <div class="nav-list__item__wrapper"> <a href="/offices/riyadh" class="gensler-link">Riyadh</a> </div> </li> </div> </div> <div class="nav-list__group"> <div class="nav-list__row featured-title" data-menu-id="greater-china"> <li class="nav-list__item nav-list__item__title" style="--animation-order: 53"> <div class="nav-list__item__wrapper"> <span>Greater China</span> </div> </li> <li class="nav-list__item " style="--animation-order: 54"> <div class="nav-list__item__wrapper"> <a href="/offices/beijing" class="gensler-link">Beijing</a> </div> </li> <li class="nav-list__item " style="--animation-order: 55"> <div class="nav-list__item__wrapper"> <a href="/offices/hong-kong" class="gensler-link">Hong Kong</a> </div> </li> <li class="nav-list__item " style="--animation-order: 56"> <div class="nav-list__item__wrapper"> <a href="/offices/shanghai" class="gensler-link">Shanghai</a> </div> </li> </div> <div class="nav-list__row featured-title" data-menu-id="asia-pacific"> <li class="nav-list__item nav-list__item__title" style="--animation-order: 57"> <div class="nav-list__item__wrapper"> <span>Asia Pacific</span> </div> </li> <li class="nav-list__item " style="--animation-order: 58"> <div class="nav-list__item__wrapper"> <a href="/offices/bangalore" class="gensler-link">Bangalore</a> </div> </li> <li class="nav-list__item " style="--animation-order: 59"> <div class="nav-list__item__wrapper"> <a href="/offices/bangkok" class="gensler-link">Bangkok</a> </div> </li> <li class="nav-list__item " style="--animation-order: 60"> <div class="nav-list__item__wrapper"> <a href="/offices/mumbai" class="gensler-link">Mumbai</a> </div> </li> <li class="nav-list__item " style="--animation-order: 61"> <div class="nav-list__item__wrapper"> <a href="/offices/singapore" class="gensler-link">Singapore</a> </div> </li> <li class="nav-list__item " style="--animation-order: 62"> <div class="nav-list__item__wrapper"> <a href="/offices/sydney" class="gensler-link">Sydney</a> </div> </li> <li class="nav-list__item " style="--animation-order: 63"> <div class="nav-list__item__wrapper"> <a href="/offices/tokyo" class="gensler-link">Tokyo</a> </div> </li> </div> </div> </div> </div> </ul> </li> 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data-options="{"img":{"d":"https:\/\/static2.gensler.com\/uploads\/image\/42783\/filename\/GRI_ResidentialEXI_2022_1600X900_1648132974.jpg","t":"https:\/\/static2.gensler.com\/uploads\/image\/42783\/filename\/GRI_ResidentialEXI_2022_1600X900_1648132974.jpg","m":"https:\/\/static2.gensler.com\/uploads\/image\/42783\/filename\/GRI_ResidentialEXI_2022_1600X900_1648132974.jpg"},"halign":{"d":"center","t":"center","m":"center"},"halign_custom":{"d":"","t":"","m":""},"valign":{"d":"center","t":"center","m":"center"},"offset":{"d":0,"t":0,"m":0},"contain":false}" > <img class="parallax-background__bg-elm" alt="A building with glass windows."> </div> </div> <div class="slots-container-static"> <div class="slot-wrapper slot1 slot-fw slot-html" style="--slot-max-width:var(--slot-width--full-width);--slot-padding:0px;--caption-padding:var(--slot-padding--default);--bg-color:rgba(255,255,255,0)"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <div class="uk2020-hero-container">  <div class="text-container"> <div class="title-wrapper"> <h1 class="title"><strong>RESIDENTIAL EXPERIENCE INDEX 2022</strong></h1> <div class="gri">GENSLER <b>RESEARCH</b> INSTITUTE</div> </div> </div> </div></div> </div> </div> </div><div class="slot-wrapper slot2 slot-last slot-s slot-html" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:rgba(255,255,255,0)"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <div style="min-height:91vh"></div></div> </div> </div> </div> </div> </div> </div> </div><div class="slot-wrapper slot7 slot-s slot-html slot-spacing-13 slot-spacing-12" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <div class="uk-wps-2020-intro-headline">What makes a great living experience?</div></div> </div> </div> </div><div class="slot-wrapper slot8 slot-s slot-html slot-spacing-6" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <p><b>Through our report, the Gensler Research Institute sought to better understand what elements drive positive living experiences for residents. We also hoped to identify what factors residents would likely prefer and prioritize in the future — particularly among those in multifamily housing.</b> To investigate these questions, we surveyed over 13,000 residents across nine diverse markets: Atlanta, Austin, Chicago, Dallas, London, New York, San Francisco, Seattle, and Singapore. Our results point to a need for fresh perspectives on residential design and development, and to challenge norms and raise the bar for the residential experience.</p></div> </div> </div> </div><div class="slot-wrapper slot9 slot-s slot-html slot-spacing-12" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <div class="methodology-anchor"><a href="#methodology" class="gensler-link-default">This data was collected from 13,000+ residents living within specific zip codes in New York City, San Francisco, Atlanta, Austin, Dallas, Seattle, Chicago, London, and Singapore.</a></div></div> </div> </div> </div><div class="slot-wrapper slot10 slot-pw slot-image-v2" style="--slot-max-width:var(--slot-width--l);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content slot-image-v2 "> <div class="slot-content-inner"> <figure> <div class="image__wrapper"> <div class="image__container" style="padding-top:56.25%"> <img class="lazyload" data-src="https://static1.gensler.com/uploads/image/42792/filename/220324_EXI_Residential_Web_body%20images_1648150019.jpg" data-slideshow="https://static1.gensler.com/uploads/image/42792/filename/220324_EXI_Residential_Web_body%20images_1648150019.jpg" data-slideshow-id="" data-caption="" data-caption-active="0" data-credits="" alt="Our report data visualizes that problems of housing affordability permeate all markets we surveyed."/> </div> </div> <figcaption class="image__caption image__caption--fs-icon"> <span class="slideshow-icon" title="Full screen"> <a class="slideshow icon-expand" data-slideshow="https://static1.gensler.com/uploads/image/42792/filename/220324_EXI_Residential_Web_body%20images_1648150019.jpg" data-slideshow-id="" aria-label="Full screen"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="2.05 1.93 18 18" fill="currentColor"><path d="M2.05 8.68H4.3v-4.5h4.5V1.93H2.05v6.75ZM13.3 1.93v2.25h4.5v4.5h2.25V1.93H13.3Zm4.5 15.75h-4.5v2.25h6.75v-6.75H17.8v4.5Zm-13.5-4.5H2.05v6.75H8.8v-2.25H4.3v-4.5Z"/></svg> </a> </span> </figcaption> </figure> </div> </div> </div><div class="slot-wrapper slot11 slot-s slot-html slot-spacing-5" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <p class="cps2020-survey-section-headline-01"><b>Affordability is a problem we need to address.</b></p> <p>The residential experience is often downstream of market-level trends. Problems of housing affordability permeate all markets — but the momentum of rent growth and current rent levels differ and may influence how residents experience neighborhood change. In the U.S., multifamily rents in San Francisco are nearly double what they are in Austin, Texas — but Austin is experiencing some of the highest year-over-year rent growth measured. New factors, such as a dramatic rise in working from home during the pandemic and the expected widespread shift toward hybrid models thereafter, are also influencing how people think about and decide where to live.</p></div> </div> </div> </div><div class="slot-wrapper slot12 slot-pw slot-image-v2 slot-spacing-5" style="--slot-max-width:var(--slot-width--l);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content slot-image-v2 "> <div class="slot-content-inner"> <figure> <div class="image__wrapper"> <div class="image__container" style="padding-top:56.25%"> <img class="lazyload" data-src="https://static2.gensler.com/uploads/image/42793/filename/220324_EXI_Residential_Web_body%20images2_1648150035.jpg" data-slideshow="https://static2.gensler.com/uploads/image/42793/filename/220324_EXI_Residential_Web_body%20images2_1648150035.jpg" data-slideshow-id="" data-caption="" data-caption-active="0" data-credits="" alt="Data shows that 40% of surveyed respondents intend to move by 2025 because their homes do not support their needs."/> </div> </div> <figcaption class="image__caption image__caption--fs-icon"> <span class="slideshow-icon" title="Full screen"> <a class="slideshow icon-expand" data-slideshow="https://static2.gensler.com/uploads/image/42793/filename/220324_EXI_Residential_Web_body%20images2_1648150035.jpg" data-slideshow-id="" aria-label="Full screen"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="2.05 1.93 18 18" fill="currentColor"><path d="M2.05 8.68H4.3v-4.5h4.5V1.93H2.05v6.75ZM13.3 1.93v2.25h4.5v4.5h2.25V1.93H13.3Zm4.5 15.75h-4.5v2.25h6.75v-6.75H17.8v4.5Zm-13.5-4.5H2.05v6.75H8.8v-2.25H4.3v-4.5Z"/></svg> </a> </span> </figcaption> </figure> </div> </div> </div><div class="slot-wrapper slot13 slot-s slot-html slot-spacing-5" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <p class="cps2020-survey-section-headline-01"><b>Many residents intend to move in upcoming years because their homes do not support their needs.</b></p> <p>Affordability is a problem facing most residents. But residents also move more frequently than they’d like because they have evolving needs for their home. From units that support young children to those with accessibility needs, many units are not inclusive to certain tenants. This is a challenge for residential developers and the design community, pursuing solutions that fit the needs of diverse groups of people.</p></div> </div> </div> </div><div class="slot-wrapper slot14 slot-pw slot-image-v2 slot-spacing-5" style="--slot-max-width:var(--slot-width--l);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content slot-image-v2 "> <div class="slot-content-inner"> <figure> <div class="image__wrapper"> <div class="image__container" style="padding-top:56.25%"> <img class="lazyload" data-src="https://static2.gensler.com/uploads/image/42794/filename/220324_EXI_Residential_Web_body%20images3_1648150064.jpg" data-slideshow="https://static2.gensler.com/uploads/image/42794/filename/220324_EXI_Residential_Web_body%20images3_1648150064.jpg" data-slideshow-id="" data-caption="" data-caption-active="0" data-credits="" alt="This chart depicts factors that define community cohesion, including: open-minded, helpful, long-term, united, welcoming, involved, respectful, collaborative, and trustworrthy."/> </div> </div> <figcaption class="image__caption image__caption--fs-icon"> <span class="slideshow-icon" title="Full screen"> <a class="slideshow icon-expand" data-slideshow="https://static2.gensler.com/uploads/image/42794/filename/220324_EXI_Residential_Web_body%20images3_1648150064.jpg" data-slideshow-id="" aria-label="Full screen"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="2.05 1.93 18 18" fill="currentColor"><path d="M2.05 8.68H4.3v-4.5h4.5V1.93H2.05v6.75ZM13.3 1.93v2.25h4.5v4.5h2.25V1.93H13.3Zm4.5 15.75h-4.5v2.25h6.75v-6.75H17.8v4.5Zm-13.5-4.5H2.05v6.75H8.8v-2.25H4.3v-4.5Z"/></svg> </a> </span> </figcaption> </figure> </div> </div> </div><div class="slot-wrapper slot15 slot-s slot-html slot-spacing-5" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <p class="cps2020-survey-section-headline-01"><b>The built environment plays a key role in community cohesion.</b></p> <p>Community can be constructed at the building and neighborhood levels and is impacted by the social relationships that transcend these scales. Community is contingent on interpersonal relationships between community members. Its core elements are trust, respect, and shared purpose among neighbors. Although the variables that foster community cohesion depend on the relationships between people, the built environment plays a key role in its development. We must help build community in residential environments where it is desired and lacking, and help maintain and strengthen a sense of community in environments where it already exists.</p></div> </div> </div> </div><div class="slot-wrapper slot16 slot-s slot-html slot-spacing-4" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <a name="methodology"></a> <hr style="border-top: 1px solid #000;" /></div> </div> </div> </div><div class="slot-wrapper slot17 slot-s slot-html slot-spacing-10" style="--slot-max-width:var(--slot-width--s);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:#ffffff"><div class="slot-content "> <div class="slot-content-inner"><div class="slot-content-html"> <p class="cps2020-survey-section-headline-01"><b>Residential Experience Index 2022 Methodology</b></p> <p>We deployed an anonymous, panel-based survey in two waves: January 20 to February 26, 2021 (n=8,990), and July 8 to 29, 2021 (n=4,559). Survey respondents in both waves were required to live within specific zip codes within the metropolitan areas of New York City, San Francisco, Atlanta, Austin, Dallas, Seattle, Chicago, London, and Singapore. Respondents were demographically diverse across gender, age, race/ethnicity, income, employment, and education levels, and were residents of both multifamily and single-family homes.</p></div> </div> </div> </div><div class="slot-wrapper slot18 slot-last slot-pw slot-html-2cols slot-spacing-15 slot-spacing-16" style="--slot-max-width:var(--slot-width--l);--slot-padding:var(--slot-padding--default);--caption-padding:0px;--bg-color:rgb(242, 242, 242)"><div class="slot-content "> <div class="slot-content-inner"> <div class="slot-content-html-2cols clearfix" style="--col1-width:45.5%; --col2-width:45.5%; --mobile-gap:0px"> <div class="slot-content-html-col slot-content-html-col1"> <div class="cps-2020-gs-download-toc-global-slot-01"><img src="https://www.gensler.com/uploads/image/42787/filename/GRI_ResidentialEXI_2022_155X200_1648133962.jpg" /> <div class="uk-wps-2020-gs-title-name">RESIDENTIAL EXPERIENCE INDEX 2022</div> <div class="cps-2020-gs-title-gri">GENSLER <b>RESEARCH</b> INSTITUTE</div> <a href="#doc|320|2909994770|UmVzZWFyY2ggLSBSZXNpZGVudGlhbCBFeHBlcmllbmNlIEluZGV4IDIwMjI=" class="download-btn">DOWNLOAD AS PDF</a> </div> </div> <div class="slot-content-html-col slot-content-html-col2"> <div class="cps-2020-gs-download-toc-right-column"> <p class="cps-2020-gs-toc-intro">Download the full Residential Experience Index Report to explore residents’ evolving expectations for where they live. Our data shows opportunities for stakeholders to employ research-based solutions in their approach to the future of residential buildings. </p> </div> </div> </div> </div> </div> </div></div> </div> </div> </div> <div class="footer-wrapper"> <div class="container footer-container"> <footer> <nav class="nav-footer"> <ul class="unstyled inline"> <li><a href="/contact">Contact</a></li> <li><a href="/doc/gensler-fact-sheet" target="_blank">Gensler Fact Sheet</a></li> <li><a href="/doc/gensler-guiding-principles" target="_blank">Guiding Principles</a></li> <li><a href="https://www2.gensler.com/dialogue-now-newsletter" target="_blank">Newsletter</a></li> <li><a href="/about/inclusion">Inclusion</a></li> <li><a href="/about/sustainability">Sustainability</a></li> </ul> <ul class="unstyled inline right"> <li><a href="#" id="top-of-page">Top of page <i class="icon-arrow-up"></i></a></li> </ul> </nav> <ul class="unstyled footer-social" data-component="social-links"> <li><a aria-label="LinkedIn" href="https://www.linkedin.com/company/gensler" target="_blank"><svg class="social-icon"><use xlink:href="/images/icons/social-52043ab5.svg#icon-linkedin"/></svg></a></li> <li><a aria-label="YouTube" href="https://www.youtube.com/@Gensler_Design" target="_blank"><svg class="social-icon"><use xlink:href="/images/icons/social-52043ab5.svg#icon-youtube"/></svg></a></li> <li><a aria-label="Instagram" href="https://instagram.com/gensler_design" target="_blank"><svg class="social-icon"><use xlink:href="/images/icons/social-52043ab5.svg#icon-instagram"/></svg></a></li> <li><a aria-label="X" href="https://twitter.com/gensler_design" target="_blank"><svg class="social-icon"><use xlink:href="/images/icons/social-52043ab5.svg#icon-twitter"/></svg></a></li> <li><a aria-label="Facebook" href="https://www.facebook.com/GenslerDesign" target="_blank"><svg class="social-icon"><use xlink:href="/images/icons/social-52043ab5.svg#icon-facebook"/></svg></a></li> <li><a class="popup-wechat" aria-label="WeChat" href="https://weixin.qq.com/r/3kPB2azEJPFbrei69xbM" target="_blank"><svg class="social-icon"><use xlink:href="/images/icons/social-52043ab5.svg#icon-wechat"/></svg></a></li> </ul> <p class="footer-copy"> © 2025 Gensler, All Rights Reserved   <a href="/privacy-policy">Privacy Statement</a>   <a href="?cookie-preferences" data-reset-cookies>Cookie Preferences</a>   <a href="//www.gensler.com/doc/gensler-transparency-statement">Transparency Statement</a> </p> </footer> </div> </div> </div> </div> <script type="application/ld+json">{"@context":"http:\/\/schema.org","@type":"NewsArticle","headline":"Residential Experience Index 2022","url":"https:\/\/www.gensler.com\/gri\/residential-experience-index-2022","thumbnailUrl":"https:\/\/static2.gensler.com\/uploads\/image\/72060\/GRI_ResidentialEXI_2022_1024x576_1648144212_1024x576.jpg","dateCreated":"2022-03-24T00:00:00Z","articleSection":"Research","creator":[],"keywords":["Residential Experience","Residential Experience report","global residents","drivers of positive living experiences","living experiences","great living experience","Gensler Research Institute","what residents prefer","multifamily housing","residential design","how people decide where to live","housing affordability","residential developers","community cohesion","community in residential environments","residents\u2019 evolving expectations","future of residential buildings"]}</script> <script> var _paq = window._paq = window._paq || []; _paq.push(["disableCookies"]); _paq.push(['trackPageView']); _paq.push(['enableLinkTracking']); (function() { var u="https://gensler.matomo.cloud/"; _paq.push(['setTrackerUrl', u+'matomo.php']); _paq.push(['setSiteId', '1']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.async=true; g.src='//cdn.matomo.cloud/gensler.matomo.cloud/matomo.js'; s.parentNode.insertBefore(g,s); })(); </script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var _acceptCookiesCb = _acceptCookiesCb || []; _acceptCookiesCb.push(function() { var ga = document.createElement('script'); ga.async = true; ga.src = 'https://www.googletagmanager.com/gtag/js?id=G-NWF91HW4RS'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); gtag('js', new Date()); gtag('config', 'G-NWF91HW4RS'); }); </script> <script> piAId = '485051'; piCId = ''; piHostname = 'www2.gensler.com'; var _acceptCookiesCb = _acceptCookiesCb || []; _acceptCookiesCb.push(function() { function async_load(){ var s = document.createElement('script'); s.type = 'text/javascript'; s.src = ('https:' == document.location.protocol ? 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Residential Experience Index 2022