CINXE.COM

<!DOCTYPE html>      <html class="no-js " lang="en" dir="ltr" data-date-format="non_us"> <head>  <title> Macaulay Library : Help Center </title>  <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "" /> <meta name="author" content= "" /> <meta property="og:title" content="Macaulay Library" /> <meta property="og:url" content="https://support.ebird.org/en/support/solutions/48000450606" /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696461/logo/1KcOTJtKWPLi8rEJgjFpcfZSTyZvntl6TA.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241120%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241120T233635Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=51d717f3d386abc338ed7d70c90d9a7023a3fd9cd0cb92951fe54d60d655ed1e" /> <meta property="og:site_name" content="Help Center" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Macaulay Library" /> <meta name="twitter:url" content="https://support.ebird.org/en/support/solutions/48000450606" /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696461/logo/1KcOTJtKWPLi8rEJgjFpcfZSTyZvntl6TA.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241120%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241120T233635Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=51d717f3d386abc338ed7d70c90d9a7023a3fd9cd0cb92951fe54d60d655ed1e" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://support.ebird.org/en/support/solutions/48000450606" /> <link rel='alternate' hreflang="de" href="https://support.ebird.org/de/support/solutions/48000450606"/> <link rel='alternate' hreflang="en" href="https://support.ebird.org/en/support/solutions/48000450606"/> <link rel='alternate' hreflang="es" href="https://support.ebird.org/es/support/solutions/48000450606"/> <link rel='alternate' hreflang="fr" href="https://support.ebird.org/fr/support/solutions/48000450606"/> <link rel='alternate' hreflang="pt-PT" href="https://support.ebird.org/pt-PT/support/solutions/48000450606"/>  <link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696873/fav_icon/l3LpWJuO8celyZryXycvnK3oVdX6Kcc-2w.png" /> <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696873/fav_icon/l3LpWJuO8celyZryXycvnK3oVdX6Kcc-2w.png" /> <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696873/fav_icon/l3LpWJuO8celyZryXycvnK3oVdX6Kcc-2w.png" /> <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696873/fav_icon/l3LpWJuO8celyZryXycvnK3oVdX6Kcc-2w.png" /> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0" />  <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="Lqh6H+ws6ewBtvn9BY/76MUqSSsE1zXTuN8H6/BcSCV5HkHf/QR1SZsVGJjRz/sVLNUhGrHrdiUFbDCaKEGALg==" />   <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696873/fav_icon/l3LpWJuO8celyZryXycvnK3oVdX6Kcc-2w.png' />  <link rel="stylesheet" media="print" href="https://assets2.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> <link rel="stylesheet" media="screen" href="https://assets10.freshdesk.com/assets/cdn/falcon_portal_utils-8a3bd29b9a0d9073b84cf03839a2c189deb1814f7005c605c7b7dea19acb786d.css" />  <link href="/support/theme.css?v=3&d=1682529992" media="screen" rel="stylesheet" type="text/css">   <script src="https://assets2.freshdesk.com/assets/cdn/portal_head_v2-36ab34a3681b18368e238876f238180a275ea33aef5344965eaf6f636dc8721b.js"></script>  <script src="https://assets2.freshdesk.com/assets/cdn/prism-2276a193401841df09503806d718e88dcbf9c2117a3b5a1fc1065c2c8d0bc1bd.js"></script>  <script async src='https://www.googletagmanager.com/gtag/js?id=GTM-P7854M'></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'GTM-P7854M'); </script>  <script type="text/javascript"> var portal = {"language":"en","name":"Help Center","contact_info":"","current_page_name":"solution_category","current_tab":"solutions","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":1181436,"preferences":{"bg_color":"#f0f6fa","header_color":"#ffffff","help_center_color":"#f0f6fa","footer_color":"#113245","tab_color":"#ffffff","tab_hover_color":"#228000","btn_background":"#f0f6fa","btn_primary_background":"#228000","base_font":"Helvetica Neue","text_color":"#212121","headings_font":"Helvetica Neue","headings_color":"#212121","link_color":"#0070b3","link_color_hover":"#00609a","input_focus_ring_color":"#858585","non_responsive":"false","personalized_articles":true},"image_placeholders":{"spacer":"https://assets5.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets1.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets6.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":true}; var attachment_size = 20; var blocked_extensions = ""; </script> </head> <body> <header class="banner"> <div class="banner-wrapper page"> <div class="banner-title"> <a href="https://www.ebird.org/"class='portal-logo'><span class="portal-img"><i></i> <img src='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48005696461/logo/1KcOTJtKWPLi8rEJgjFpcfZSTyZvntl6TA.png' alt="Logo" onerror="default_image_error(this)" data-type="logo" /> </span></a> <h1 class="ellipsis heading">Help Center</h1> </div> <nav class="banner-nav"> <div class="banner-language-selector pull-right" data-tabs="tabs" data-toggle='tooltip' data-placement="bottom" title=""><ul class="language-options" role="tablist"><li class="dropdown"><h5 class="dropdown-toggle" data-toggle="dropdown"><span>English</span><span class="caret"></span></h5><ul class="dropdown-menu " role="menu" aria-labelledby="dropdownMenu"><li><a class="active" tabindex="-1" href="/en/support/solutions/48000450606"><span class='icon-dd-tick-dark'></span>English </a></li><li><a class="" tabindex="-1" href="/fr/support/solutions/48000450606">French</a></li><li><a class="" tabindex="-1" href="/de/support/solutions/48000450606">German</a></li><li><a class="" tabindex="-1" href="/pt-PT/support/solutions/48000450606">Portuguese/Portugal</a></li><li><a class="" tabindex="-1" href="/es/support/solutions/48000450606">Spanish</a></li></ul></li></ul></div> <div class="welcome">Welcome <b></b> </div> <b><a href="/en/support/login"><b>Login</b></a></b> </nav> </div> </header> <nav class="page-tabs"> <div class="page no-padding no-header-tabs"> <a data-toggle-dom="#header-tabs" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a> <div class="nav-link" id="header-tabs"> <a href="/en/support/home" class="">Home</a> <a href="/en/support/solutions" class="active">Solutions</a> </div> </div> </nav>  <section class="help-center-sc rounded-6"> <div class="page no-padding"> <div class="hc-search"> <div class="hc-search-c"> <form class="hc-search-form print--remove" autocomplete="off" action="/en/support/search/solutions" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </div> </div> <div class="hc-nav "> <nav> <div> <a href="/en/support/tickets/new" class="mobile-icon-nav-newticket new-ticket ellipsis" title="New support ticket"> <span> New support ticket </span> </a> </div> <div> <a href="/en/support/tickets" class="mobile-icon-nav-status check-status ellipsis" title="Check ticket status"> <span>Check ticket status</span> </a> </div> </nav> </div> </div> </section> <div class="page">   <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="c-wrapper"> <section class="main content rounded-6 min-height-on-desktop fc-solution-category" id="solutions-category-48000450606"> <div class="breadcrumb"> <a href="/en/support/solutions">Solution home</a> </div> <h2 class="heading">Macaulay Library</h2> <div class="cs-g-c"> <section class="cs-g article-list"> <div class="list-lead"> <a href="/en/support/solutions/folders/48000669504" title="Preparing and uploading media"> Preparing and uploading media <span class='item-count'>6</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48000825713-uploading-media">Uploading media</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064357-photo-upload-guidelines">Photo upload guidelines</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064341-audio-preparation-and-upload-guidelines">Audio preparation and upload guidelines</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064364-video-upload-guidelines">Video upload guidelines</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48000952192-cornell-media-licensing-agreement">Cornell Media Licensing Agreement</a> </div> </li> </ul><a href="/en/support/solutions/folders/48000669504" class="see-more">View all 6</a> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/en/support/solutions/folders/48000439539" title="Recording tips"> Recording tips <span class='item-count'>3</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064298-sound-recording-tips">Sound recording tips</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064305-smartphone-recording-tips">Smartphone recording tips</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064314-video-recording-tips">Video recording tips</a> </div> </li> </ul> </section> <section class="cs-g article-list"> <div class="list-lead"> <a href="/en/support/solutions/folders/48000669502" title="Using and rating media"> Using and rating media <span class='item-count'>5</span></a> </div> <ul> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064392-rating-media">Rating media</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064365-tagging-media">Tagging media</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064534-searching-for-media">Searching for media</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064551-requesting-and-downloading-media">Requesting and downloading media</a> </div> </li> <li class="article"> <div class="ellipsis"> <a href="/en/support/solutions/articles/48001064570-crediting-media">Crediting media</a> </div> </li> </ul> </section> </div> </section> </div> </div> <footer class="footer rounded-6"> <nav class="footer-links page no-padding"> <a href="/en/support/home" class="">Home</a> <a href="/en/support/solutions" class="active">Solutions</a> <a href="#portal-cookie-info" rel="freshdialog" data-lazy-load="true" class="cookie-link" data-width="450px" title="Why we love Cookies" data-template-footer=""> Cookie policy </a> <div id="portal-cookie-info" class="hide"><textarea> <p>We use cookies to try and give you a better experience in Freshdesk. </p> <p>You can learn more about what kind of cookies we use, why, and how from our <a href="https://www.freshworks.com/privacy/" target="_blank" rel="nofollow">Privacy Policy</a>. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.</p> <p>We鈥檒l also assume you agree to the way we use cookies and are ok with it as described in our <a href="https://www.freshworks.com/privacy/" target="_blank" rel="nofollow">Privacy Policy</a>, unless you choose to disable them altogether through your browser.</p> </textarea></div> </nav> </footer> <div class="copyright"> <a href=https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink target="_blank" rel="nofollow"> Help Desk Software </a> by Freshdesk </div> <script src="https://assets8.freshdesk.com/assets/cdn/portal_bottom-34a98e1f6e4a2d6122e54625f7eba21c503bf0939cb4dc65326f10aa37467e4f.js"></script> <script src="https://assets8.freshdesk.com/assets/cdn/redactor-10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28.js"></script> <script src="https://assets1.freshdesk.com/assets/cdn/lang/en-4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691.js"></script>  <script src="https://assets3.freshdesk.com/assets/cdn/i18n/portal/en-89d70c1cfc14e8bfd1100be59d517490352cdbdeb82858862f30e630a2a10c2a.js"></script>  <script> //<![CDATA[ jQuery(document).ready(function() { // Setting the locale for moment js moment.lang('en'); var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format - header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid","select_atleast_one":"Select at least one option."} jQuery.extend(jQuery.validator.messages, validation_meassages ); jQuery(".call_duration").each(function () { var format,time; if (jQuery(this).data("time") === undefined) { return; } if(jQuery(this).hasClass('freshcaller')){ return; } time = jQuery(this).data("time"); if (time>=3600) { format = "hh:mm:ss"; } else { format = "mm:ss"; } jQuery(this).html(time.toTime(format)); }); }); // Shortcuts variables var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; // Date formats var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; var lang = { loadingText: "Please Wait...", viewAllTickets: "View all tickets" }; //]]> </script> <script type="text/javascript"> I18n.defaultLocale = "en"; I18n.locale = "en"; </script> </body> </html>