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data-ss-analytics-event="acs.link_click" > <span class="toc-link-text">Table of Contents</span> </a> </div> </div> </div> <div id='toc-hidden-content'> <div id="modal-toc-container" class="modal-content"> <h2 id='modal-heading' class="modal-heading">FaceTime User Guide</h2> <ul class='toc hasIcons'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Welcome' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/welcome/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/welcome/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/welcome/mac' id='toc-item-FCTM8A638EE2' data-tocid='FCTM8A638EE2' > <span class='name'>Welcome</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Get started with FaceTime on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmb754bbc2/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmb754bbc2/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmb754bbc2/36/mac/15.0' id='toc-item-FCTMB754BBC2' data-tocid='FCTMB754BBC2' > <span class='name'>Get started with FaceTime on Mac</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up FaceTime' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM2CAF1382' onClick='' > <span class='name'>Set up FaceTime</span> </button> <ul id='node-children-FCTM2CAF1382' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='FaceTime requirements' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm35515/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm35515/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm35515/36/mac/15.0' id='toc-item-FCTM35515' data-tocid='FCTM35515' > <span class='name'>FaceTime requirements</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign in to or out of FaceTime on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme7243ba3/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme7243ba3/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme7243ba3/36/mac/15.0' id='toc-item-FCTME7243BA3' data-tocid='FCTME7243BA3' > <span class='name'>Sign in to or out of FaceTime on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up your iPhone and Mac for phone calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm264ce831/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm264ce831/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm264ce831/36/mac/15.0' id='toc-item-FCTM264CE831' data-tocid='FCTM264CE831' > <span class='name'>Set up your iPhone and Mac for phone calls</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make and receive calls' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM9E1612AF' onClick='' > <span class='name'>Make and receive calls</span> </button> <ul id='node-children-FCTM9E1612AF' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make and receive calls in FaceTime' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm35828/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm35828/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm35828/36/mac/15.0' id='toc-item-FCTM35828' data-tocid='FCTM35828' > <span class='name'>Make and receive calls in FaceTime</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make calls from other apps on your Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm0b7eaa1b/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm0b7eaa1b/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm0b7eaa1b/36/mac/15.0' id='toc-item-FCTM0B7EAA1B' data-tocid='FCTM0B7EAA1B' > <span class='name'>Make calls from other apps on your Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Return recent or missed calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme7a0d6f7/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme7a0d6f7/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme7a0d6f7/36/mac/15.0' id='toc-item-FCTME7A0D6F7' data-tocid='FCTME7A0D6F7' > <span class='name'>Return recent or missed calls</span> </a> </li> <li class="selected"> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up and use RTT calling' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctma327c98c/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctma327c98c/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctma327c98c/36/mac/15.0' id='toc-item-FCTMA327C98C' data-tocid='FCTMA327C98C' aria-current='page' > <span class='name'>Set up and use RTT calling</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Block callers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmc801c779/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmc801c779/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmc801c779/36/mac/15.0' id='toc-item-FCTMC801C779' data-tocid='FCTMC801C779' > <span class='name'>Block callers</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Delete call history' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmdd83a81d/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmdd83a81d/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmdd83a81d/36/mac/15.0' id='toc-item-FCTMDD83A81D' data-tocid='FCTMDD83A81D' > <span class='name'>Delete call history</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Start or join a call from a FaceTime link' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm2cd42547/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm2cd42547/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm2cd42547/36/mac/15.0' id='toc-item-FCTM2CD42547' data-tocid='FCTM2CD42547' > <span class='name'>Start or join a call from a FaceTime link</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use video features in FaceTime' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMB647E19D' onClick='' > <span class='name'>Use video features in FaceTime</span> </button> <ul id='node-children-FCTMB647E19D' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use the built-in camera on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mac-help/mchlp2980/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mac-help/mchlp2980/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mac-help/mchlp2980/mac' id='toc-item-FCTM92365182' data-tocid='FCTM92365182' > <span class='name'>Use the built-in camera on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Take a Live Photo' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm0ce5cbbe/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm0ce5cbbe/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm0ce5cbbe/36/mac/15.0' id='toc-item-FCTM0CE5CBBE' data-tocid='FCTM0CE5CBBE' > <span class='name'>Take a Live Photo</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use video conferencing features on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/mac-help/mchlff01c919/mac' data-ajax-endpoint='https://support.apple.com/en-gb/guide/mac-help/mchlff01c919/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/mac-help/mchlff01c919/mac' id='toc-item-FCTM48BCDB48' data-tocid='FCTM48BCDB48' > <span class='name'>Use video conferencing features on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use Presenter Overlay during video conferencing' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm6333f4bd/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm6333f4bd/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm6333f4bd/36/mac/15.0' id='toc-item-FCTM6333F4BD' data-tocid='FCTM6333F4BD' > <span class='name'>Use Presenter Overlay during video conferencing</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='While on a FaceTime call' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMBC72E812' onClick='' > <span class='name'>While on a FaceTime call</span> </button> <ul id='node-children-FCTMBC72E812' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Add people to a FaceTime call' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm27c9742e/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm27c9742e/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm27c9742e/36/mac/15.0' id='toc-item-FCTM27C9742E' data-tocid='FCTM27C9742E' > <span class='name'>Add people to a FaceTime call</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Move a FaceTime call to another device' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmc88feb83/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmc88feb83/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmc88feb83/36/mac/15.0' id='toc-item-FCTMC88FEB83' data-tocid='FCTMC88FEB83' > <span class='name'>Move a FaceTime call to another device</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use SharePlay' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm725416ba/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm725416ba/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm725416ba/36/mac/15.0' id='toc-item-FCTM725416BA' data-tocid='FCTM725416BA' > <span class='name'>Use SharePlay</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Collaborate on projects during a FaceTime call' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme72216e0/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme72216e0/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme72216e0/36/mac/15.0' id='toc-item-FCTME72216E0' data-tocid='FCTME72216E0' > <span class='name'>Collaborate on projects during a FaceTime call</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change your view of a call' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm35523/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm35523/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm35523/36/mac/15.0' id='toc-item-FCTM35523' data-tocid='FCTM35523' > <span class='name'>Change your view of a call</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Manage phone calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm8c86a28c/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm8c86a28c/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm8c86a28c/36/mac/15.0' id='toc-item-FCTM8C86A28C' data-tocid='FCTM8C86A28C' > <span class='name'>Manage phone calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change audio options' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctme7c07113/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctme7c07113/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctme7c07113/36/mac/15.0' id='toc-item-FCTME7C07113' data-tocid='FCTME7C07113' > <span class='name'>Change audio options</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Turn on Live Captions' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmcd23d9be/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmcd23d9be/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmcd23d9be/36/mac/15.0' id='toc-item-FCTMCD23D9BE' data-tocid='FCTMCD23D9BE' > <span class='name'>Turn on Live Captions</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Share screens' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMC2DF8A65' onClick='' > <span class='name'>Share screens</span> </button> <ul id='node-children-FCTMC2DF8A65' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Share your screen' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmdcf2007a/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmdcf2007a/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmdcf2007a/36/mac/15.0' id='toc-item-FCTMDCF2007A' data-tocid='FCTMDCF2007A' > <span class='name'>Share your screen</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Request or give remote control' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmebd8481a/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmebd8481a/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmebd8481a/36/mac/15.0' id='toc-item-FCTMEBD8481A' data-tocid='FCTMEBD8481A' > <span class='name'>Request or give remote control</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Customise FaceTime on Mac' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM1DE4EA90' onClick='' > <span class='name'>Customise FaceTime on Mac</span> </button> <ul id='node-children-FCTM1DE4EA90' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change settings' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm0af58216/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm0af58216/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm0af58216/36/mac/15.0' id='toc-item-FCTM0AF58216' data-tocid='FCTM0AF58216' > <span class='name'>Change settings</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change or turn off notifications' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmb2a13557/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmb2a13557/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmb2a13557/36/mac/15.0' id='toc-item-FCTMB2A13557' data-tocid='FCTMB2A13557' > <span class='name'>Change or turn off notifications</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change ringtones' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm1045f51f/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm1045f51f/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm1045f51f/36/mac/15.0' id='toc-item-FCTM1045F51F' data-tocid='FCTM1045F51F' > <span class='name'>Change ringtones</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Choose a camera or microphone' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctm26739220/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctm26739220/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctm26739220/36/mac/15.0' id='toc-item-FCTM26739220' data-tocid='FCTM26739220' > <span class='name'>Choose a camera or microphone</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Keyboard shortcuts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctma3b7b94b/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctma3b7b94b/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctma3b7b94b/36/mac/15.0' id='toc-item-FCTMA3B7B94B' data-tocid='FCTMA3B7B94B' > <span class='name'>Keyboard shortcuts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='If you can’t make or receive calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/fctmaa28a6b6/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/fctmaa28a6b6/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/fctmaa28a6b6/36/mac/15.0' id='toc-item-FCTMAA28A6B6' data-tocid='FCTMAA28A6B6' > <span class='name'>If you can’t make or receive calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Copyright' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-gb/guide/facetime/apd2185d6ee5/36/mac/15.0' data-ajax-endpoint='https://support.apple.com/en-gb/guide/facetime/apd2185d6ee5/36/mac/15.0' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-gb/guide/facetime/apd2185d6ee5/36/mac/15.0' id='toc-item-APD2185D6EE5' data-tocid='APD2185D6EE5' > <span class='name'>Copyright</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic dark-mode-enabled book book-content'> <div><body dir="ltr" id="fctma327c98c" class="AppleTopic apd-topic dark-mode-enabled" data-istaskopen="true" data-designversion="2" lang="en-gb"><a name="fctma327c98c"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/b656dd5c27c0cd7b9f23fe70c352f8b6.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_FaceTime.png"></figure><h1>Set up and use RTT calling in FaceTime on Mac</h1><p>If you have difficulties hearing or speaking, or want to call someone who does, you can use Real-Time Text (RTT) for your phone calls if your network provider supports it. When someone calls you, a <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos70ec7015/36/mac/15.0" class="xRef Aside">notification</a> appears on your Mac and you can take the call as an RTT call.</p><p>RTT calls you make and receive on your Mac use <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos60ead64c/36/mac/15.0" class="xRef Aside">data plan minutes</a> — mobile data charges may apply. Your Mac, iPhone or iPad must meet <a href="https://support.apple.com/en-gb/guide/facetime/aside/glos82b41c55/36/mac/15.0" class="xRef Aside">these requirements</a>.</p><div id="fctm0be234de" class="Task"><h2 aria-controls="aria-fctm0be234de" class="Name">Set up RTT phone calls</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctm0be234de"><ol><li><p>On your iPhone, go to Settings <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/88b2400e45bcf521514b7252cbb2d959.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/IL_Settings.png"> &gt; Accessibility.</p></li><li><p>Tap RTT/TTY. (Depending on your carrier, you might see RTT or TTY instead.)</p></li><li><p>Turn on Software RTT/TTY.</p><p>When RTT is on, the RTT button <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/e3891ecd90ec30be5d1fcc166259a4b0.png" alt="" height="30" width="37" originalImageName="SharedGlobalArt/IL_Teletype.png"> appears in the status bar. You can choose additional options for RTT calls on your iPhone.</p></li><li><p>On your Mac, choose Apple menu <picture><source media="(not all)" srcset="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/0e2c53fa5a413cc7ff5099226fb50188.png" originalImageName="SharedGlobalArt/IL_AppleLogo_11~dark.png"></source><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/2f77cc85238452e25cb517130188bf99.png" alt="" height="30" width="24" originalImageName="SharedGlobalArt/IL_AppleLogo_11.png"></picture> &gt; System Settings, click Accessibility <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/c3fdc62492cd63e79f2554926d6fbef0.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_Accessibility.png"> in the sidebar, then click RTT on the right. (You may need to scroll down.)</p><p><a href="x-help-action://openPrefPane?bundleId=com.apple.Accessibility-Settings.extension?RTT" class="URL">Open RTT settings for me</a></p></li><li><p>Turn on RTT.</p><div class="Alert"><p class="Note"><em>Note: </em>If you can’t see RTT, check that you <a href="https://support.apple.com/en-gb/guide/facetime/set-up-your-iphone-and-mac-for-phone-calls-fctm264ce831/36/mac/15.0" class="xRef AppleTopic">completed all the steps</a> to set it up. If you still can’t see RTT, it may not be supported on your Mac.</p></div></li><li><p>Choose additional options.</p><p>For more information, click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8bd8fd5a025ce3eab5e21828cdc1a861.png" alt="the Help button" height="30" width="30" originalImageName="SharedGlobalArt/IL_QuestionMarkCircleThin.png"> in the bottom-right corner.</p></li></ol><p>When RTT is set up on your Mac, the RTT button <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/e3891ecd90ec30be5d1fcc166259a4b0.png" alt="" height="30" width="37" originalImageName="SharedGlobalArt/IL_Teletype.png"> appears — for example, in a card in the Contacts app or in FaceTime — to indicate that you can make or receive an RTT call.</p></div></div><div id="fctmf4a80890" class="Task"><h2 aria-controls="aria-fctmf4a80890" class="Name">Make RTT calls from FaceTime on your Mac</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctmf4a80890"><p>To make RTT calls, you need to <a href="https://support.apple.com/en-gb/guide/facetime/sign-in-to-or-out-of-facetime-on-mac-fctme7243ba3/36/mac/15.0" class="xRef AppleTopic">sign in to FaceTime</a>, <a href="https://support.apple.com/en-gb/guide/facetime/set-up-your-iphone-and-mac-for-phone-calls-fctm264ce831/36/mac/15.0" class="xRef AppleTopic">set up your iPhone and Mac for phone calls</a>, and <a href="https://support.apple.com/en-gb/guide/facetime/set-up-and-use-rtt-calling-fctma327c98c/36/mac/15.0#fctm0be234de" " class="xRef Task">turn on RTT phone calls</a>.</p><div class="Alert"><p class="Important"><strong>Important: </strong>When making an emergency call in the US on your Mac, special characters or tones are sent to alert the operator. The operator’s ability to receive or respond to these tones can vary depending on your location. Apple doesn’t guarantee the operator will be able to receive or respond to an RTT call.</p></div><ol><li><p>Go to the FaceTime app <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/b656dd5c27c0cd7b9f23fe70c352f8b6.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_FaceTime.png"> on your Mac.</p></li><li><p>Click New FaceTime.</p></li><li><p>Enter a phone number in the dialog, then press Return.</p><div class="Alert"><p class="Tip"><strong class="tip">Tip: </strong>If the person is saved in your contacts list with a phone number, you can just enter the person’s name or select them from Suggested.</p></div></li><li><p>Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/3d94fb9752d1daf613a78a52245a66a8.png" alt="the FaceTime call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_VideoAccept.png">, </span>then choose RTT Call or RTT Relay Call.</p><p>Choose RTT Relay Call when you need to call someone who may not have RTT capabilities — this option connects the call to a person who can assist you. See <a href="https://support.apple.com/en-gb/guide/mac-help/mchlf4b091e8" class="URL">Change RTT settings for accessibility</a> for more information about the RTT relay number.</p><div class="Alert"><p class="Note"><em>Note: </em>If you’re <a href="https://support.apple.com/en-gb/guide/mac-help/mchl28078f8d" class="URL">restricted to calls with only certain people</a>, <picture><source media="(not all)" srcset="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/13a7d609697667616b51f197a727d88f.png" originalImageName="SharedGlobalArt/IL_HourglassTopFill~dark.png"></source><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/75f2f3019708215b3a4ee434b9865878.png" alt="the hourglass icon" height="30" width="21" originalImageName="SharedGlobalArt/IL_HourglassTopFill.png"></picture> appears next to those people you can’t call.</p></div></li><li><p>After the other person accepts the call, click RTT, then start typing.</p><figure><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/f0b7066b6106e39be7b460cc8f687436.png" alt="An RTT window with a conversation between two people." height="430" width="466" originalImageName="Art/S0009_RTTChat.png"></figure><p>If you selected Send Immediately in RTT settings for Accessibility, the recipient sees each character as you type. Otherwise, press Return to send the message.</p></li></ol></div></div><div id="fctm28153b16" class="Task"><h2 aria-controls="aria-fctm28153b16" class="Name">Answer RTT calls on your Mac</h2><div class="TaskBody" role="region" aria-hidden="false" id="aria-fctm28153b16"><p>On your Mac, when a notification appears in the top-right corner of the screen, do one of the following:</p><ul><li><p><em>Accept an RTT call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/9478665804edaa5bfe7067daae79560d.png" alt="the Accept Video Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_AudioAccept.png">, </span>then click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/98e0e817d934fa71d9ea7b9475b42d12.png" alt="the RTT button" height="30" width="30" originalImageName="SharedGlobalArt/IL_TeletypeCircleFill.png">. </span>(RTT is available even if you haven’t set it up.)</p><figure><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/73b6046554161e95108da01262acec87.png" alt="An incoming call, with the RTT button highlighted." height="161" width="466" originalImageName="Art/S0008_RTTNotification.png"></figure></li><li><p><em>Decline a call:</em> Click <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/ad74019b4e38892ef6cc61159555afc9.png" alt="the Decline Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_FTDecline.png">.</span></p><div class="Alert"><p class="Tip"><strong class="tip">Tip: </strong>If the call came from someone you don’t want to receive calls from, you can <a href="https://support.apple.com/en-gb/guide/facetime/block-callers-fctmc801c779/36/mac/15.0" class="xRef AppleTopic">block the caller</a>.</p></div></li><li><p><em>Decline a call and send a message using iMessage:</em> Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/ad74019b4e38892ef6cc61159555afc9.png" alt="the Decline Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_FTDecline.png">, </span>choose Reply with Message, type your message, then click Send. Both you and the caller must be <a href="https://support.apple.com/en-gb/guide/messages/ichte16154fb" class="URL">signed in to iMessage</a>.</p></li><li><p><em>Decline a call and set a reminder to call back later:</em> Click <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/8253eba5f24c910a449d2ea929b8e105.png" alt="the menu button" height="30" width="31" originalImageName="SharedGlobalArt/IL_ChevronDown.png"> next to <span class="NoBreak"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_GB/ad74019b4e38892ef6cc61159555afc9.png" alt="the Decline Call button" height="30" width="72" originalImageName="SharedGlobalArt/IL_FTDecline.png">, </span>then choose how long you want to wait to receive a reminder. When the time comes, you receive a notification — click it to view the reminder, then click the link in the reminder to start the call.</p></li></ul><p>You can’t receive a call from someone who’s <a href="https://support.apple.com/en-gb/guide/mac-help/mchl28078f8d" class="URL">restricted by communication limits in Screen Time</a>, but the call appears as a missed call in the FaceTime window or in Notification Centre.</p></div></div><div class="LinkUniversal"><strong>See also</strong><a href="https://support.apple.com/en-gb/guide/facetime/make-and-receive-calls-in-facetime-fctm35828/36/mac/15.0" class="xRef AppleTopic">Make and receive calls in FaceTime on Mac</a><a href="https://support.apple.com/en-gb/guide/facetime/if-you-cant-make-or-receive-calls-fctmaa28a6b6/36/mac/15.0" class="xRef AppleTopic">If you can’t make or receive calls in FaceTime on Mac</a><a href="https://support.apple.com/en-gb/guide/mac-help/mchlf4b091e8" class="URL">Change RTT settings for accessibility on Mac</a><a href="https://support.apple.com/en-gb/guide/mac-help/mchl6972f04a" class="URL">Accessibility features for speech on Mac</a><a href="https://support.apple.com/en-gb/guide/mac-help/mchlfb0b5864" class="URL">What is Screen Time on Mac? </a><a href="https://support.apple.com/102203" class="URL">Apple Support article: If FaceTime isn’t working on your Mac</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="How can we make this article more helpful? 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