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data-drupal-messages-fallback class="hidden"></div><article class="node bureau-office bureau-office--full"> <div class="bureau-office__field-bo-layout-items"> <div class="field__item"> <section class="paragraph paragraph-id-2030 paragraph paragraph--type--one-column paragraph--view-mode--default clearfix"> <div class="one-column__field-column-1"> <div class="field__item"> <section class="paragraph paragraph--type--component-card paragraph--view-mode--default component-card bureau-office-large-text bureau-office-cga-intro" id="paragraph-id--2028i98"> <div class="box d-flex bd-highlight " style="background-color: ;"> <div class="card__image card"> <div class="card__content float-left "> <div class="box--featured__image"> <img class="component-card__image" src="/sites/default/files/styles/wysiwyg/public/cgb_bureau_chief_alejandro_roark.png?itok=YTPmyCnw" title="Consumer and Governmental Bureau Chief Alejandro Roark photo PNG" alt="Consumer and Governmental Bureau Chief Alejandro Roark photo PNG" /> </div> <div class="card-body" style="color:#1D2B3E;"> <div class="content "> <div class="component-card__field-card-body"><p>The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer. Our mission includes disability rights, consumer education, and outreach to state, local and Tribal governments. <a href="https://www.fcc.gov/general/consumer-and-governmental-affairs-bureau" rel="nofollow">Learn more about our work</a>.</p> <p>Alejandro Roark, Bureau Chief<br> <a href="https://twitter.com/AlejandroRoark" rel="nofollow">@AlejandroRoark</a></p> <p> </p></div> </div> </div> </div> </div> </div> </section> </div> <div class="field__item"> <section class="bureau_office paragraph paragraph--type--view-reference paragraph--view-mode--default"> <div class="container"> <div class="view-reference__field-view"><div class="views-element-container"><div class="viewsreference--view-title"> Headlines </div> <div class="js-view-dom-id-5a224a77df77989b55ac1f5527d31ec2b93dc14f874aa99f6a56c662e0ab27b3 view_headlines"> <div class="container component-headlines"> <div class="row"> <div class="views-row-1 views-row col-12 col-sm-12 col-md-12 col-lg-12"> <article class="node edoc 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class="title" aria-label="Consumer Alert: Some ISPs Advertising Affordable Connectivity Program"> Consumer Alert: Some ISPs Advertising Affordable Connectivity Program </a> </div> </div> </div> </article> </div> <div class="views-row-3 views-row col-12 col-sm-12 col-md-12 col-lg-12"> <article class="node edoc edoc--component"> <div class="headline-item container collapse" id="headline_266649B"> <div class="row"> <div class="headline-date-type col-6"> <div class="edoc__release-dt">November 22, 2024</div> <div class="edoc__doctype"> <div class="field__item">Order</div> </div> <div class="headline-title"> <a href="/document/tty-based-trs-ascii-format-waiver-order" class="title" aria-label="TTY-based TRS ASCII Format Waiver Order"> TTY-based TRS ASCII Format Waiver Order </a> </div> </div> </div> </article> </div> <div class="views-row-4 views-row col-12 col-sm-12 col-md-12 col-lg-12"> <article class="node edoc edoc--component"> <div class="headline-item container collapse" id="headline_266600E"> <div class="row"> <div class="headline-date-type col-6"> <div class="edoc__release-dt">November 21, 2024</div> <div class="edoc__doctype"> <div class="field__item">Public Notice</div> </div> <div class="headline-title"> <a href="/document/comment-sought-international-vrs-calls-us-embassies-petition" class="title" aria-label="Comment Sought on International VRS Calls to U.S. Embassies Petition Headline"> Comment Sought on International VRS Calls to U.S. Embassies Petition </a> </div> </div> </div> </div> </article> </div> <div class="views-row-5 views-row col-12 col-sm-12 col-md-12 col-lg-12"> <article class="node edoc edoc--component"> <div class="headline-item container collapse" id="headline_266605A"> <div class="row"> <div class="headline-date-type col-6"> <div class="edoc__release-dt">November 21, 2024</div> <div class="edoc__doctype"> <div class="field__item">Order</div> </div> <div class="headline-title"> <a href="/document/conditional-vrs-certification-bond-communications" class="title" aria-label="Conditional VRS Certification for Bond Communications"> Conditional VRS Certification for Bond Communications </a> </div> </div> </div> </article> </div> <div class="views-row-6 views-row col-12 col-sm-12 col-md-12 col-lg-12"> <article class="node edoc edoc--component"> <div class="headline-item container collapse" id="headline_266534C"> <div class="row"> <div class="headline-date-type col-6"> <div class="edoc__release-dt">November 19, 2024</div> <div class="edoc__doctype"> <div class="field__item">Public Notice</div> </div> <div class="headline-title"> <a href="/document/cgb-announces-effective-date-rule-one-one-consent-rule-jan-27" class="title" aria-label="CGB Announces Effective Date Rule of One-to-One Consent Rule: Jan 27 Headline"> CGB Announces Effective Date Rule of One-to-One Consent Rule: Jan 27 </a> </div> </div> </div> </div> </article> </div> </div> </div> <div class="more-link pull-right"> <a href="/news-events/headlines/509">More Headlines</a> </div> </div> </div> </div> </div> </section> </div> <div class="field__item"> <section class="events_bureau_office no-results paragraph paragraph--type--view-reference paragraph--view-mode--default"> <div class="container"> <div class="view-reference__field-view"><div class="views-element-container"></div> </div> </div> </section> </div> <div class="field__item"> <section class="paragraph paragraph--type--component-card paragraph--view-mode--default component-card bureau-office-normal-h2" id="paragraph-id--1827i73"> <div class="box d-flex bd-highlight " style="background-color: ;"> <div class="card__content none "> <div class="card-body" style="color:#1D2B3E;"> <div class="content no-padding"> <div class="component-card__field-card-body"><h2>Disability Rights</h2> <p>Our Disability Rights Office addresses a variety of disability-related telecommunications matters, including access to equipment and services, mobile phone web browsers, emergency information and closed captioning. We also provide expert advice and assistance to consumers, industry and others on issues relevant to people with disabilities.</p></div> <ul class="links text-left"> <li><a href="/general/disability-rights-office" class="card-link " aria-label="More about Disability Rights">More about Disability Rights</a></li> </ul> </div> </div> </div> </div> </section> </div> <div class="field__item"> <section class="events_bureau_office_past paragraph paragraph--type--view-reference paragraph--view-mode--default"> <div class="container"> <div class="view-reference__field-view"><div class="views-element-container"><div class="event-container js-view-dom-id-1a903eea271b7c416d3bd00bc96cd1c807bf00a211b422d2595cef44480f1c78 view_events"> <div class="views-row-1 views-row"> <article class="node events events--teaser"> <div> <div class="row"> <div class="col-md-12"> <div class=" box--event mb-2"> <div class="row"> <div class="date-calendar--event col-3"> <div class="month">Oct</div> <div class="day">31</div> <div class="year">2024</div> </div> <div class="main-info--events col-9"> <h2 class="node__title node-title"><a href="/news-events/events/2024/10/intergovernmental-affairs-quarterly-call"> <span>Intergovernmental Affairs Quarterly Call</span> </a></h2> <div></div> <div> <div class="field field-name-field-event-location field-type-text field-label-hidden"> <div class="field-items"> <div class="field-item even">Virtual (Link provided upon registration)</div> </div> </div> </div> </div> </div> </div> <div class="event-body"></div> </div> </div> </div> </article> </div> <div class="more-link"><a href="/news-events/events/archived" aria-label="View All Previous Events">All Previous Events</a></div> </div> </div> </div> </div> </section> </div> <div class="field__item"> <section class="paragraph paragraph--type--component-card paragraph--view-mode--default component-card bureau-office-normal-h2" id="paragraph-id--1813i15"> <div class="box d-flex bd-highlight " style="background-color: ;"> <div class="card__content none "> <div class="card-body" style="color:#1D2B3E;"> <div class="content no-padding"> <div class="component-card__field-card-body"><h2>Consumer Guides</h2><table><tbody><tr><td width="40%"><a href="/general/telephone-guides" rel="nofollow">Telephone</a></td><td width="60%"><a href="/general/health-safety-and-emergencies-guides" rel="nofollow">Health, Safety, and Emergencies</a></td></tr><tr><td width="40%"><a href="/general/broadcast-cable-and-satellite-guides" rel="nofollow">Broadcast, Cable, and Satellite</a></td><td width="60%"><a href="/general/international-issues-guides" rel="nofollow">International</a></td></tr><tr><td width="40%"><a href="/general/broadband-and-internet-guides" rel="nofollow">Broadband and Internet</a></td><td width="60%"><a href="/consumer-governmental-affairs/consumer-guides/how-to-take-action" rel="nofollow">How to Take Action</a></td></tr><tr><td width="40%"><a 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