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class="elementor-button-content-wrapper"> <span class="elementor-button-text">Find a Provider</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ccca543 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ccca543" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0e5066f" data-id="0e5066f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c80d841 elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="c80d841" data-element_type="widget" data-widget_type="theme-site-logo.default"> <div 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elementor-top-section elementor-element elementor-element-9d5333f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="9d5333f" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7529cce2" data-id="7529cce2" data-element_type="column" data-settings="{"background_background":"classic"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-64c66b1b elementor-widget elementor-widget-heading" data-id="64c66b1b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Information for health plan members</h1> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-45e76fb5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="45e76fb5" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f6f66a6" data-id="7f6f66a6" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-45958b68 elementor-widget elementor-widget-global elementor-global-578 elementor-widget-breadcrumbs" data-id="45958b68" data-element_type="widget" data-widget_type="breadcrumbs.default"> <div class="elementor-widget-container"> <p id="breadcrumbs"><span><span><a href="https://www.claritev.com/">Home</a></span> > <span class="breadcrumb_last" aria-current="page">Members</span></span></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-613e461d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="613e461d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dbc0726" data-id="dbc0726" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-12da2137 elementor-widget elementor-widget-heading" data-id="12da2137" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">How does Claritev support patients and health plan members? </h2> </div> </div> <div class="elementor-element elementor-element-710bb3b9 elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="710bb3b9" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><b><span data-contrast="auto">Our mission is simple. </span></b><span data-contrast="auto">Claritev delivers solutions directly to insurance companies, medical bill payors, and other healthcare-related companies to help lower the cost of healthcare for all. Claritev’s objective, data-driven approach enables provider claims to be processed quickly and fairly and helps avoid provider overbilling. Because of this, your health plan might include some of our services. </span></p><p><b><span data-contrast="auto">Why do I have a MultiPlan, PHCS or other logo on my health insurance ID Card?</span></b> <br /><span data-contrast="none">We offer a variety of national, regional, and local provider networks to our clients. The MultiPlan Network, for example, is a nationwide complementary PPO network. Your health plan might be utilizing one of our networks to give you access to an additional choice of providers that have agreed to offer a discount for services. </span><span data-ccp-props="{"134233118":true,"201341983":0,"335557856":16777215,"335559739":200,"335559740":240}"> </span></p><p><b><span data-contrast="auto">How do I find a doctor in my network?</span></b> <br /><span data-contrast="auto">Make sure you’ve got your insurance ID card with you, and then select the pink “Find a doctor or hospital here” button on this webpage to get started with our provider search tool. </span><span data-ccp-props="{"134233117":false,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":0,"335559739":200,"335559740":240}"> </span></p> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5eed89a" data-id="5eed89a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-af045c0 elementor-widget elementor-widget-image" data-id="af045c0" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="500" height="500" src="https://www.claritev.com/wp-content/uploads/2024/06/MembersImage.jpg" class="attachment-large size-large wp-image-3508" alt="" srcset="https://www.claritev.com/wp-content/uploads/2024/06/MembersImage.jpg 500w, https://www.claritev.com/wp-content/uploads/2024/06/MembersImage-300x300.jpg 300w, https://www.claritev.com/wp-content/uploads/2024/06/MembersImage-150x150.jpg 150w" sizes="(max-width: 500px) 100vw, 500px" /> </div> </div> <div class="elementor-element elementor-element-0bdc9b4 elementor-widget elementor-widget-button" data-id="0bdc9b4" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.multiplan.com/search" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Find a doctor or hospital here</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-755c792 elementor-widget elementor-widget-button" data-id="755c792" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.multiplan.com/nominate/nominate.cfm?type=patient" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Invite your provider to join our networks here</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f1b8422 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f1b8422" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1872d094" data-id="1872d094" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73ec439 elementor-widget elementor-widget-heading" data-id="73ec439" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Frequently asked questions</h2> </div> </div> <div class="elementor-element elementor-element-b29177b elementor-widget elementor-widget-toggle" data-id="b29177b" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1871" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1871" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Why is a MultiPlan logo on my insurance ID Card?</a> </h3> <div id="elementor-tab-content-1871" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1871"><p>The MultiPlan Network is a nationwide complementary PPO network. Your health plan is most likely utilizing the MultiPlan Network to give you access to an additional choice of providers that have agreed to offer a discount for services.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1872" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1872" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Is PHCS or MultiPlan my health plan?</a> </h3> <div id="elementor-tab-content-1872" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1872"><p>No. The PHCS and MultiPlan networks are networks of medical doctors and facilities that health plans use in order to provide a broader choice of healthcare providers offering discounted services to their members. Claritev does not offer insurance, does not administer benefit plans, and does not pay claims to the doctors or facilities in our network.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1873" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1873" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Is my doctor or medical facility in my Claritev network?</a> </h3> <div id="elementor-tab-content-1873" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1873"><p>You can select “Find a Provider” in the upper right corner of our website to search for a doctor or facility, or your ID card may also list a phone number for this purpose.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1874" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1874" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I find a new doctor or medical facility in my network?</a> </h3> <div id="elementor-tab-content-1874" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1874"><p>You can select “Find a Provider” in the upper right corner of our website to search for a doctor or facility, or your ID card may also list a phone number for this purpose.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1875" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-1875" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">My doctor's information is incorrect in your online provider search. Who do I contact?</a> </h3> <div id="elementor-tab-content-1875" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-1875"><p>We appreciate hearing about any discrepancies that we may have in our provider information so that we can work to keep it as current as possible. Please ask your health care provider to contact us with their updated information.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1876" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-1876" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I cannot locate my doctor or medical facility when using the online provider search. What should I do?</a> </h3> <div id="elementor-tab-content-1876" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-1876"><p> The online provider search contains all the providers that participate in our networks. If your provider is not listed, you may nominate him/her into the network by using the “<span style="color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;">Invite your provider to join our networks here</span><span style="color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 1rem;">” link above on this webpage.</span></p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1877" class="elementor-tab-title" data-tab="7" role="button" aria-controls="elementor-tab-content-1877" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can my doctor participate in your networks?</a> </h3> <div id="elementor-tab-content-1877" class="elementor-tab-content elementor-clearfix" data-tab="7" role="region" aria-labelledby="elementor-tab-title-1877"><p>The online provider search contains all the providers that currently participate in our networks. If your provider is not listed, you may nominate him/her into the network by using the “Invite your provider to join our networks here” link at the top of this page.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1878" class="elementor-tab-title" data-tab="8" role="button" aria-controls="elementor-tab-content-1878" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">There is a doctor listed in your network, but they no longer participate. What do I do?</a> </h3> <div id="elementor-tab-content-1878" class="elementor-tab-content elementor-clearfix" data-tab="8" role="region" aria-labelledby="elementor-tab-title-1878"><p>Although we update the website daily, it is possible that providers drop out of the network or that staff at the provider’s office are unaware of their participation. If your provider is indicating that they do not participate, please contact our Customer Service at the telephone number listed on your healthcare ID card to bring the matter to our attention.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1879" class="elementor-tab-title" data-tab="9" role="button" aria-controls="elementor-tab-content-1879" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I am unable to find a particular medical specialty in the drop down list. How can I find it?</a> </h3> <div id="elementor-tab-content-1879" class="elementor-tab-content elementor-clearfix" data-tab="9" role="region" aria-labelledby="elementor-tab-title-1879"><p>Our network includes providers associated with the majority of specialties. If you are unable to locate a particular specialty, please contact the 1-800 number listed on the back of your ID card.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-18710" class="elementor-tab-title" data-tab="10" role="button" aria-controls="elementor-tab-content-18710" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Do dentists participate in your network?</a> </h3> <div id="elementor-tab-content-18710" class="elementor-tab-content elementor-clearfix" data-tab="10" role="region" aria-labelledby="elementor-tab-title-18710"><p>Claritev does not contract with dentists for routine dental care; however, we do have oral surgeons if that type of dentist is required. Be sure to verify that services are covered under your plan by contacting your insurance company, human resources representative or benefits administrator directly.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-18711" class="elementor-tab-title" data-tab="11" role="button" aria-controls="elementor-tab-content-18711" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I access benefits and eligibility information?</a> </h3> <div id="elementor-tab-content-18711" class="elementor-tab-content elementor-clearfix" data-tab="11" role="region" aria-labelledby="elementor-tab-title-18711"><p>As Claritev is not your health plan and we do not maintain information regarding your insurance or health plan, we aren’t able to assist. For eligibility or benefits questions, contact your insurance company, human resources representative or health plan administrator directly.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-18712" class="elementor-tab-title" data-tab="12" role="button" aria-controls="elementor-tab-content-18712" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Who do I contact regarding co-payment or deductible payment questions?</a> </h3> <div id="elementor-tab-content-18712" class="elementor-tab-content elementor-clearfix" data-tab="12" role="region" aria-labelledby="elementor-tab-title-18712"><p>Through your health plan you have access to providers in our networks, but we do not administer your plan or maintain information regarding your insurance. For payment questions, including those about co-payments, deductible and premiums, you will need to contact your insurance company, human resources representative or health plan administrator directly.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-4092b83 elementor-widget elementor-widget-spacer" data-id="4092b83" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-746a2d6b elementor-widget elementor-widget-heading" data-id="746a2d6b" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Statement of Member Rights</h2> </div> </div> <div class="elementor-element elementor-element-35b8f2af elementor-widget elementor-widget-text-editor" data-id="35b8f2af" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Claritev Corporation, on behalf of itself and its subsidiaries (“us”, “we”, or “our”) operates http://www.claritev.com (the “Site”). We are committed to preserving and respecting member rights. Below is our statement recognizing member rights and protections. We expect our network providers, including individual practitioners, to support (and act) in accordance with these rights.</p> </div> </div> <div class="elementor-element elementor-element-9dafc22 elementor-widget elementor-widget-toggle" data-id="9dafc22" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1651" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1651" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Claritev's Role</a> </h3> <div id="elementor-tab-content-1651" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1651"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>Members have the right to receive accurate, easily understood information about us, the services we provide, the providers in our networks, member rights, rights of our network providers, and how to contact us regarding concerns about our services or networks.</p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1652" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1652" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Right to Privacy</a> </h3> <div id="elementor-tab-content-1652" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1652"><p>Members have the right to be treated with respect and recognition of their dignity and the right to privacy. This right includes protecting their Personal Information. It also includes their right to review their Personal Information on file with us, as required by applicable Federal and State law. See our Privacy Policy for more information.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1653" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1653" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Network Provider Communication</a> </h3> <div id="elementor-tab-content-1653" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1653"><p>Members have the right to communicate with network providers when making decisions about your healthcare, without interference from us.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1654" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1654" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Complaints About Claritev</a> </h3> <div id="elementor-tab-content-1654" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1654"><p>Members have the right to register complaints about us, our services, determinations, or the care provided by a MultiPlan or PHCS network provider. This includes the right to have complaints addressed in a timely manner through formal procedures, appropriate to the nature of the complaint.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1655" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-1655" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Choice of Healthcare Provider</a> </h3> <div id="elementor-tab-content-1655" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-1655"><p>Members have the right to choose healthcare providers from the MultiPlan or PHCS network, consistent with the terms of their health benefit plans and applicable Federal and State law.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1656" class="elementor-tab-title" data-tab="6" role="button" aria-controls="elementor-tab-content-1656" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Healthcare Services Discrimination</a> </h3> <div id="elementor-tab-content-1656" class="elementor-tab-content elementor-clearfix" data-tab="6" role="region" aria-labelledby="elementor-tab-title-1656"><p>Members have the right to receive healthcare services without discrimination. Claritev’s network providers are prevented, by contract, from differentiating, or discriminating, against members due to certain member characteristics, and are required to render such services to all members in the same manner, in accordance with the same standards and same availability as offered to the network provider’s other patients.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-1d59c27 elementor-widget elementor-widget-text-editor" data-id="1d59c27" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p><span style="font-family: Ubuntu, Arial, Helvetica, Verdana, sans-serif; font-size: 1rem;">We use our best efforts to ensure all members are afforded these rights. If you feel your rights have not been met, you may voice your concern through our complaint resolution process. Our complaint resolution process is a formal mechanism we use to address members’ concerns about their healthcare from our network providers. To begin the complaint resolution process, kindly document the complaint in writing and send it to:</span></p><p style="line-height: inherit; margin-bottom: 8px; font-family: Ubuntu, Arial, Helvetica, Verdana, sans-serif; box-shadow: none !important; padding-left: 40px;">Claritev<br />16 Crosby Drive<br />Bedford, MA 01730<br />Attn: Corporate Quality Management</p> </div> </div> <div class="elementor-element elementor-element-761abb2 elementor-widget elementor-widget-heading" data-id="761abb2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Louisiana Act 354 Listing </h2> </div> </div> <div class="elementor-element elementor-element-7181638 elementor-widget elementor-widget-text-editor" data-id="7181638" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Pursuant to LARS 22:1879, the information provided herein is based upon information supplied to Claritev Corporation by facilities and practitioners participating in the <span style="color: #e70057;"><strong><a style="color: #e70057;" href="https://www.claritev.com/wp-content/uploads/2020/07/2020-ACT_354_WEB_PHCS.pdf" target="_blank" rel="noopener">PHCS Network</a></strong></span> and <span style="color: #e70057;"><strong><a style="color: #e70057;" href="https://www.claritev.com/wp-content/uploads/2020/07/2020-ACT_354_WEB_MPI.pdf" target="_blank" rel="noopener">MultiPlan Network</a></strong></span>. These listings may not be complete and may be updated as Claritev Corporation receives additional information from participating facilities and practitioners. Before seeking care from a provider listed herein, please check with the provider to confirm participation in the network, location and if the provider is accepting new patients.</p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4b9dc65 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4b9dc65" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2e66883" data-id="2e66883" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-96b001e elementor-widget elementor-widget-image" data-id="96b001e" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="600" height="700" src="https://www.claritev.com/wp-content/uploads/2020/01/Contact_members.jpg" class="attachment-large size-large wp-image-414" alt="Man on cell phone looking away at computer screen" srcset="https://www.claritev.com/wp-content/uploads/2020/01/Contact_members.jpg 600w, https://www.claritev.com/wp-content/uploads/2020/01/Contact_members-257x300.jpg 257w" sizes="(max-width: 600px) 100vw, 600px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ca729e" data-id="4ca729e" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-95c0649 elementor-widget elementor-widget-heading" data-id="95c0649" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Contact us</h2> </div> </div> <div class="elementor-element elementor-element-df32f1c elementor-widget elementor-widget-text-editor" data-id="df32f1c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>To locate a participating provider, please refer to the instructions on your healthcare ID card as your health plan may have established a telephone number customized for the plan. Otherwise, you may call one of the following telephone numbers or select Find a Provider in the upper right.</p><ul><li>For the PHCS Network, <span style="color: #e70057;"><a style="color: #e70057;" href="tel:1-800-922-4362"><strong>1-800-922-4362</strong></a></span></li><li>For PHCS Healthy Directions,<span style="color: #008941;"> <span style="color: #e70057;"><a style="color: #e70057;" href="tel:1-800-678-7427"><strong>1-800-678-7427</strong></a></span></span></li><li>For the MultiPlan Network, <span style="color: #e70057;"><a style="color: #e70057;" href="tel:1-888-342-7427"><strong>1-888-342-7427</strong></a></span></li><li>For the HealthEOS Network, <span style="color: #e70057;"><a style="color: #e70057;" href="tel:1-800-279-9776"><strong>1-800-279-9776</strong></a></span></li><li>For language assistance, please call <span style="color: #e70057;"><a style="color: #e70057;" href="tel:1-866-981-7427"><strong>1-866-981-7427</strong></a></span></li><li>For TTY/TTD service, please call <span style="color: #e70057;"><strong><a style="color: #e70057;" href="tel:1-866-918-7427">1-866-918-7427</a></strong></span></li></ul> </div> </div> <div class="elementor-element elementor-element-9fb083d elementor-widget elementor-widget-button" data-id="9fb083d" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.multiplan.com/webcenter/portal/ProviderSearch" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Search for a provider</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-0db6edd elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="0db6edd" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed7b162" data-id="ed7b162" data-element_type="column"> <div class="elementor-widget-wrap"> </div> </div> </div> </section> </div> </main> <div data-elementor-type="footer" data-elementor-id="46" class="elementor elementor-46 elementor-location-footer" data-elementor-post-type="elementor_library"> <footer class="elementor-section elementor-top-section elementor-element elementor-element-717101a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="717101a5" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13932063" data-id="13932063" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5b98371 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5b98371" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0475246" data-id="0475246" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-407c0a1 elementor-widget elementor-widget-image" data-id="407c0a1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="1342" height="251" src="https://www.claritev.com/wp-content/uploads/2019/11/logo-White.png" class="attachment-full size-full wp-image-4526" alt="" srcset="https://www.claritev.com/wp-content/uploads/2019/11/logo-White.png 1342w, https://www.claritev.com/wp-content/uploads/2019/11/logo-White-300x56.png 300w, https://www.claritev.com/wp-content/uploads/2019/11/logo-White-768x144.png 768w" sizes="(max-width: 1342px) 100vw, 1342px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-d5b733d elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d5b733d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-b062175" data-id="b062175" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7eb2da41 elementor-widget elementor-widget-heading" data-id="7eb2da41" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">About Us</h2> </div> </div> <div class="elementor-element elementor-element-6541ef23 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="6541ef23" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/company/"> <span class="elementor-icon-list-text">Company</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/careers/"> <span class="elementor-icon-list-text">Careers</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://investors.multiplan.us/" target="_blank"> <span class="elementor-icon-list-text">Investors</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/company/leadership-team/"> <span class="elementor-icon-list-text">Leadership</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/company/in-the-news/"> <span class="elementor-icon-list-text">News</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/corporate-responsibility/"> <span class="elementor-icon-list-text">Corporate Responsibility</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-76212f5 elementor-widget elementor-widget-spacer" data-id="76212f5" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-f638cb1 elementor-widget elementor-widget-heading" data-id="f638cb1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Healthcare Providers</h2> </div> </div> <div class="elementor-element elementor-element-da40d92 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="da40d92" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://provider.multiplan.com/webcenter/portal/provider" target="_blank"> <span class="elementor-icon-list-text">Provider Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=join" target="_blank"> <span class="elementor-icon-list-text">Join our Networks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/philanthropic-programs/"> <span class="elementor-icon-list-text">Philanthropic Programs</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/providers/"> <span class="elementor-icon-list-text">Provider Handbooks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/providers/healthcare-provider-faqs/"> <span class="elementor-icon-list-text">Healthcare Provider FAQs</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-22a61d1c" data-id="22a61d1c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3fcefde2 elementor-widget elementor-widget-heading" data-id="3fcefde2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Services</h2> </div> </div> <div class="elementor-element elementor-element-2f133fcc elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="2f133fcc" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/services/analytics-based/"> <span class="elementor-icon-list-text">Analytics-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/data-decision-science-services/"> <span class="elementor-icon-list-text">Data & Decision Science Services</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/services/network-based/"> <span class="elementor-icon-list-text">Network-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/services/medical-payment-integrity/"> <span class="elementor-icon-list-text">Payment and Revenue Integrity</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/knowledgehub/"> <span class="elementor-icon-list-text">Services in Action</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-d373e39 elementor-widget elementor-widget-spacer" data-id="d373e39" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-d06cfec elementor-widget elementor-widget-heading" data-id="d06cfec" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Payors</h2> </div> </div> <div class="elementor-element elementor-element-df93bd8 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="df93bd8" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://client.multiplan.com/webcenter/portal/client" target="_blank"> <span class="elementor-icon-list-text">Payor Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/payers/"> <span class="elementor-icon-list-text">Self-Service Tools</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-cef6487" data-id="cef6487" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8667f01 elementor-widget elementor-widget-heading" data-id="8667f01" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Markets</h2> </div> </div> <div class="elementor-element elementor-element-29d610c elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="29d610c" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/markets/commercial/"> <span class="elementor-icon-list-text">Commercial</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/markets/property-and-casualty/"> <span class="elementor-icon-list-text">Property & Casualty</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/markets/government/"> <span class="elementor-icon-list-text">Government</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-7426dc1 elementor-widget elementor-widget-spacer" data-id="7426dc1" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-7049fd9 elementor-widget elementor-widget-heading" data-id="7049fd9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small"><a href="https://www.claritev.com/members/">For Health Plan Members</a></h2> </div> </div> <div class="elementor-element elementor-element-0a1b31a elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="0a1b31a" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/webcenter/portal/ProviderSearch" target="_blank"> <span class="elementor-icon-list-text">Find a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=patient" target="_blank"> <span class="elementor-icon-list-text">Nominate a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/members/"> <span class="elementor-icon-list-text">Health Plan Member FAQs</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-8dae249" data-id="8dae249" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1fa133d7 elementor-widget elementor-widget-heading" data-id="1fa133d7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Connect With Us</h2> </div> </div> <div class="elementor-element elementor-element-dd01187 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="dd01187" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.facebook.com/claritev/" target="_blank"> <span class="elementor-icon-list-text">Facebook</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.linkedin.com/company/claritev/" target="_blank"> <span class="elementor-icon-list-text">LinkedIn</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://x.com/claritev" target="_blank"> <span class="elementor-icon-list-text">Twitter</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/contact-us/"> <span class="elementor-icon-list-text">Contact Us</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-82e740a" data-id="82e740a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73355ef elementor-widget-mobile__width-initial elementor-widget elementor-widget-image" data-id="73355ef" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="4042" height="6918" src="https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png" class="attachment-full size-full wp-image-3799" alt="" srcset="https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png 4042w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-175x300.png 175w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1461x2500.png 1461w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-768x1314.png 768w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-897x1536.png 897w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1197x2048.png 1197w" sizes="(max-width: 4042px) 100vw, 4042px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-36d77cb" data-id="36d77cb" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d4e3a2 elementor-widget-mobile__width-initial elementor-widget__width-initial elementor-widget elementor-widget-image" data-id="6d4e3a2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="2480" height="3508" src="https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge.png" class="attachment-full size-full wp-image-3685" alt="" srcset="https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge.png 2480w, https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-212x300.png 212w, https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-1767x2500.png 1767w, https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-768x1086.png 768w, https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-1086x1536.png 1086w, https://www.claritev.com/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-1448x2048.png 1448w" sizes="(max-width: 2480px) 100vw, 2480px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-812b6a0 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="812b6a0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a684dbe" data-id="a684dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0a803a5 elementor-widget elementor-widget-heading" data-id="0a803a5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">About Us</h2> </div> </div> <div class="elementor-element elementor-element-29b9a70 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="29b9a70" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/company/"> <span class="elementor-icon-list-text">Company</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/careers/"> <span class="elementor-icon-list-text">Careers</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://investors.multiplan.us/" target="_blank"> <span class="elementor-icon-list-text">Investors</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/company/leadership-team/"> <span class="elementor-icon-list-text">Leadership</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/company/in-the-news/"> <span class="elementor-icon-list-text">News</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/corporate-responsibility/"> <span class="elementor-icon-list-text">Corporate Responsibility</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-bcc8413 elementor-widget elementor-widget-spacer" data-id="bcc8413" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-1972911 elementor-widget elementor-widget-heading" data-id="1972911" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Healthcare Providers</h2> </div> </div> <div class="elementor-element elementor-element-74cb1fa elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="74cb1fa" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://provider.multiplan.com/webcenter/portal/provider" target="_blank"> <span class="elementor-icon-list-text">Provider Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=join" target="_blank"> <span class="elementor-icon-list-text">Join our Networks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/philanthropic-programs/"> <span class="elementor-icon-list-text">Philanthropic Programs</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/providers/"> <span class="elementor-icon-list-text">Provider Handbooks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/providers/healthcare-provider-faqs/"> <span class="elementor-icon-list-text">Healthcare Provider FAQs</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-ef54129 elementor-widget elementor-widget-spacer" data-id="ef54129" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-e057873 elementor-widget elementor-widget-heading" data-id="e057873" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small"><a href="https://www.claritev.com/members/">For Health Plan Members</a></h2> </div> </div> <div class="elementor-element elementor-element-1e9e062 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1e9e062" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/webcenter/portal/ProviderSearch" target="_blank"> <span class="elementor-icon-list-text">Find a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=patient" target="_blank"> <span class="elementor-icon-list-text">Nominate a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/members/"> <span class="elementor-icon-list-text">Health Plan Member FAQs</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-6afbee1 elementor-widget elementor-widget-spacer" data-id="6afbee1" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-07cf93b elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="07cf93b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="4042" height="6918" src="https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png" class="attachment-full size-full wp-image-3799" alt="" srcset="https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png 4042w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-175x300.png 175w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1461x2500.png 1461w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-768x1314.png 768w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-897x1536.png 897w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1197x2048.png 1197w" sizes="(max-width: 4042px) 100vw, 4042px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b9d565a" data-id="b9d565a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ece65a4 elementor-widget elementor-widget-heading" data-id="ece65a4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Services</h2> </div> </div> <div class="elementor-element elementor-element-fb30175 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="fb30175" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/services/medical-payment-integrity/"> <span class="elementor-icon-list-text">Payment and Revenue Integrity</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/services/network-based/"> <span class="elementor-icon-list-text">Network-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/services/analytics-based/"> <span class="elementor-icon-list-text">Analytics-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/knowledgehub/"> <span class="elementor-icon-list-text">Services in Action</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-3ab1725 elementor-widget elementor-widget-spacer" data-id="3ab1725" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-36ca0a0 elementor-widget elementor-widget-heading" data-id="36ca0a0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Markets</h2> </div> </div> <div class="elementor-element elementor-element-9290c7c elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="9290c7c" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/markets/commercial/"> <span class="elementor-icon-list-text">Commercial</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/markets/property-and-casualty/"> <span class="elementor-icon-list-text">Property & Casualty</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/markets/government/"> <span class="elementor-icon-list-text">Government</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-397c052 elementor-widget elementor-widget-spacer" data-id="397c052" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-c8e6cab elementor-widget elementor-widget-heading" data-id="c8e6cab" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Connect With Us</h2> </div> </div> <div class="elementor-element elementor-element-03a2908 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="03a2908" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.facebook.com/MultiPlanInc/" target="_blank"> <span class="elementor-icon-list-text">Facebook</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.linkedin.com/company/multiplan" target="_blank"> <span class="elementor-icon-list-text">LinkedIn</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://twitter.com/MultiPlan_Inc" target="_blank"> <span class="elementor-icon-list-text">Twitter</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/contact-us/"> <span class="elementor-icon-list-text">Contact Us</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-3162d28 elementor-widget elementor-widget-spacer" data-id="3162d28" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-5e21ef3 elementor-widget elementor-widget-heading" data-id="5e21ef3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Payors</h2> </div> </div> <div class="elementor-element elementor-element-73ff822 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="73ff822" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://client.multiplan.com/webcenter/portal/client" target="_blank"> <span class="elementor-icon-list-text">Payor Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.claritev.com/payers/"> <span class="elementor-icon-list-text">Self-Service Tools</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-a476101 elementor-widget elementor-widget-spacer" data-id="a476101" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-9452ad3 elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="9452ad3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="800" height="1132" src="https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png" class="attachment-large size-large wp-image-3010" alt="" srcset="https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png 1767w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-212x300.png 212w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-768x1086.png 768w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1086x1536.png 1086w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1448x2048.png 1448w" sizes="(max-width: 800px) 100vw, 800px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2e603c0 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e603c0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3546ad3" data-id="3546ad3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8724ade elementor-widget-mobile__width-initial elementor-widget elementor-widget-image" data-id="8724ade" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="4042" height="6918" src="https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png" class="attachment-full size-full wp-image-3799" alt="" srcset="https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png 4042w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-175x300.png 175w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1461x2500.png 1461w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-768x1314.png 768w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-897x1536.png 897w, https://www.claritev.com/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1197x2048.png 1197w" sizes="(max-width: 4042px) 100vw, 4042px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a782597" data-id="a782597" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-51bb044 elementor-widget elementor-widget-image" data-id="51bb044" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="800" height="1132" src="https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png" class="attachment-large size-large wp-image-3010" alt="" srcset="https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png 1767w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-212x300.png 212w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-768x1086.png 768w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1086x1536.png 1086w, https://www.claritev.com/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1448x2048.png 1448w" sizes="(max-width: 800px) 100vw, 800px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2b479fda elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2b479fda" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5279712" data-id="5279712" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4aa36ff elementor-widget elementor-widget-text-editor" data-id="4aa36ff" 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elementor-widget elementor-widget-text-editor" data-id="568e700c" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Looking for the MultiPlan Provider Search?<br />Click below to find a doctor or hospital in one of our networks.</p> </div> </div> <div class="elementor-element elementor-element-20df35c elementor-align-center elementor-widget elementor-widget-button" data-id="20df35c" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://providersearch.multiplan.com/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">MultiPlan Provider Search</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-6f668b6 elementor-widget elementor-widget-spacer" data-id="6f668b6" data-element_type="widget" 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