CINXE.COM
Interventions activity | Scottish Information Commissioner
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5 8" fill="none"><use xlink:href="#breadcrumbs-arrow-icon"></use></svg> <a href="/resources">Resources</a><svg xmlns="http://www.w3.org/2000/svg" width="5" height="8" viewBox="0 0 5 8" fill="none"><use xlink:href="#breadcrumbs-arrow-icon"></use></svg> <a href="/enforcement">Enforcement</a><svg xmlns="http://www.w3.org/2000/svg" width="5" height="8" viewBox="0 0 5 8" fill="none"><use xlink:href="#breadcrumbs-arrow-icon"></use></svg> <p href="/interventions-activity">Interventions activity</p> </div> <div class="intro-txt"> <h1>Interventions activity</h1> <div class="intro_desc"><p>As part of the Scottish Information Commissioner's duty to enforce freedom of information (FOI), we carry out interventions in cases where a Scottish public authority is failing to meet the requirements and standards set out in FOI law.</p> <p>Interventions are not intended to penalise authorities for poor practice but to support them in improving performance, including by identifying and resolving any internal issues that are impacting on that performance. However, where an authority fails to take appropriate action, the Commissioner has the power to issue formal practice recommendations and/or enforcement notices.</p> <p>Find out more about what interventions are and how we carry them out - <a href="/interventions-procedures">see our Interventions Approach and Procedures.</a></p> <p>We publish information on a quarterly basis about our interventions, and once an intervention is closed, we will strive to make learning points available for other authorities to benefit from where possible.</p> </div> </div> </div> <div> <div> <div> <div class="paragraph para-acc paragraph--type--para-accordion paragraph--view-mode--default"> <div class="wrapper"> <div class="intro-txt"> <h2 class="intro_title">Our recent intervention activity</h2> <div class="intro_desc"><p><span style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(77, 77, 79);display:inline !important;float:none;font-family:Roboto-300;font-size:18px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">Our most recent Quarterly Interventions Meeting (QIM) was on 26 September 2024. As of 5 November 2024, our interventions caseload is as follows:</span></p><ul style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-300;font-size:18px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1rem;margin-top:0cm;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;" type="disc"><li class="MsoListParagraph" style="box-sizing:border-box;margin-left:0cm;"><span style="box-sizing:border-box;">Level 1 – One <o:p style="box-sizing:border-box;"></o:p></span></li><li class="MsoListParagraph" style="box-sizing:border-box;margin-left:0cm;"><span style="box-sizing:border-box;">Level 2 - Three<o:p style="box-sizing:border-box;"></o:p></span></li><li class="MsoListParagraph" style="box-sizing:border-box;margin-left:0cm;"><span style="box-sizing:border-box;">Level 3 – Five<o:p style="box-sizing:border-box;"></o:p></span></li><li class="MsoListParagraph" style="box-sizing:border-box;margin-left:0cm;"><span style="box-sizing:border-box;">Level 4 – N/A<o:p style="box-sizing:border-box;"></o:p></span></li></ul><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-300;font-size:18px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1rem;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">In 2022-23, there were resource restrictions on our intervention activity. In 2023-24 and 2024-25, intervention activity at levels 2 and 3 increased, with further intervention work identified for implementation. Also, we routinely undertake non-compliance work (minor issues, stats monitoring) during the course of our appeals and enquiries. </p><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-300;font-size:18px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1rem;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">The Commissioner contacts Scottish public authorities where sustained poor performance is identified through submitted statistics to gain a better understanding of what may have led to a drop in performance. These discussions are invaluable for assessing whether intervention activity is required and what advice and guidance may be of most benefit to the public authority to improve their FOI performance. </p><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-300;font-size:18px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1rem;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">Intervention activity may also be informed by enquiries and information submitted to the Commissioner regarding a specific Scottish public authority, as well as intelligence and trends identified as part of the Commissioner’s duties to investigate appeals submitted to his office. <o:p style="box-sizing:border-box;"></o:p></p><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-300;font-size:18px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:1rem;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">If you would like further information on the Commissioner’s intervention activity, please contact <a href="mailto:enquiries@foi.scot">enquiries@foi.scot</a>.</p></div> </div> <div class="acc-wrapper"> <article class="acc-item"> <a class="acc-item_title" href="/" aria-controls='Level-1-interventions-0'>Level 1 interventions <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="2"><use xlink:href="#dd-arrow-icon"></use></svg></a> <div class="acc-item_content" id="Level-1-interventions-0"><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:10px;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong style="box-sizing:border-box;font-weight:bolder;">Level 1 Interventions</strong><o:p style="box-sizing:border-box;"></o:p><span style="box-sizing:border-box;"><o:p style="box-sizing:border-box;"></o:p></span></p><ul style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:2rem;margin-top:0cm;orphans:2;padding-left:20px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;" type="disc"><li class="MsoListParagraph" style="box-sizing:border-box;margin-bottom:10px;margin-left:0cm;"><p><span style="box-sizing:border-box;">Heriot-Watt University (raised 25 October 2023) – Poor FOI response rates recorded over four quarters <o:p style="box-sizing:border-box;"></o:p><o:p style="box-sizing:border-box;"></o:p></span></p><p> </p></li></ul></div> </article> <article class="acc-item"> <a class="acc-item_title" href="/" aria-controls='Level-2-interventions-1'>Level 2 interventions <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="2"><use xlink:href="#dd-arrow-icon"></use></svg></a> <div class="acc-item_content" id="Level-2-interventions-1"><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:10px;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong style="box-sizing:border-box;font-weight:bolder;">Level 2 Interventions</strong><o:p style="box-sizing:border-box;"></o:p></p><ul style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:2rem;margin-top:0cm;orphans:2;padding-left:20px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;" type="disc"><li class="MsoListParagraph" style="box-sizing:border-box;margin-bottom:10px;margin-left:0cm;"><span style="box-sizing:border-box;">Comhairle nan Eilean Siar (raised 16 November 2023) – Intervention opened to support Council recover from cyber incident w/c 06 November 2023<o:p style="box-sizing:border-box;"></o:p><o:p style="box-sizing:border-box;"></o:p></span></li><li class="MsoListParagraph" style="box-sizing:border-box;margin-bottom:10px;margin-left:0cm;"><span style="box-sizing:border-box;">Midlothian Council (raised 02 December 2021) – Poor FOI response rate over a prolonged period of time <o:p style="box-sizing:border-box;"></o:p></span></li><li class="MsoListParagraph" style="box-sizing:border-box;margin-bottom:10px;margin-left:0cm;"><span style="box-sizing:border-box;">Scottish Environment Protection Agency (raised 10 June 2021) – Work continues to support SEPA rebuild its FOI performance following the cyber incident in December 2020. </span></li></ul></div> </article> <article class="acc-item"> <a class="acc-item_title" href="/" aria-controls='Level-3-interventions-2'>Level 3 interventions <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="2"><use xlink:href="#dd-arrow-icon"></use></svg></a> <div class="acc-item_content" id="Level-3-interventions-2"><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:10px;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong style="box-sizing:border-box;font-weight:bolder;">Level 3 Interventions</strong><o:p style="box-sizing:border-box;"></o:p></p><ul><li><p>The Scottish Ministers (raised 15 November 2017) – <a href="https://www.foi.scot/scottish-government-intervention-practice-and-performance">Intervention to support improvements in the Scottish Government's Practice and Performance.</a></p><p> </p></li><li><p>The Scottish Ministers (raised 4 February 2024) - <a href="https://www.foi.scot/scottish-government-intervention-communications-and-records">Intervention to support improvements in the Scottish Government's Communications and Records</a></p><p> </p></li><li><p>NHS Greater Glasgow and Clyde (escalated 17 June 2024) - <a href="https://www.foi.scot/nhsggc-level-3-intervention">NHS Greater Glasgow and Clyde - Level 3 Intervention</a></p><p> </p></li><li><p>Clackmannanshire Council (raised 9 September 2024) - <a href="https://www.foi.scot/sites/default/files/2024-11/2024%2009%2002%20Level%203%20Intervention%20Letter%20to%20%20Clackmannanshire%20Council.pdf">Intervention to support improvements in searches and handling of requests</a></p><p> </p></li><li>NHS Forth Valley (escalated 28 October 2024) – <a href="https://www.foi.scot/nhs-forth-valley-level-3-intervention">NHS Forth Valley - Level 3 Intervention</a></li></ul><p> </p></div> </article> <article class="acc-item"> <a class="acc-item_title" href="/" aria-controls='Level-4-interventions-3'>Level 4 interventions <svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke-width="2"><use xlink:href="#dd-arrow-icon"></use></svg></a> <div class="acc-item_content" id="Level-4-interventions-3"><p class="MsoNormal" style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:10px;margin-top:0px;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"><strong style="box-sizing:border-box;font-weight:bolder;">Level 4 Interventions</strong><o:p style="box-sizing:border-box;"></o:p></p><ul style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(77, 77, 79);font-family:Roboto-400;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:2rem;margin-top:0cm;orphans:2;padding-left:20px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;" type="disc"><li class="MsoListParagraph" style="box-sizing:border-box;margin-bottom:10px;margin-left:0cm;"><span style="box-sizing:border-box;">No Level 4 Interventions currently open </span></li></ul></div> </article> </div> </div> </div> </div> <div> <div class="paragraph para-t paragraph--type--para-t paragraph--view-mode--default"> <div class="wrapper"> <div class="para-t_cnt"> <h2>Download the full reports</h2> <div><ul><li><a href="/sites/default/files/2022-03/InterventionsActivity202122Q3.pdf">Interventions Activity Report 2021-22 Q3 (October to December 2021)</a></li><li><a href="/sites/default/files/2022-03/InterventionsActivity202122Q2.pdf">Interventions Activity Report 2021-22 Q2 (July to September 2021)</a></li><li><a href="/sites/default/files/2022-03/InterventionsActivity202122Q1.pdf">Interventions Activity Report 2021-22 Q1 (April to June 2021)</a></li><li><a href="/sites/default/files/2022-03/InterventionsActivity202021.pdf">Interventions Activity Report 2020-21</a></li></ul></div> </div> </div> </div> </div> </div> </div> </article> </div> </div> </div> </main> <section class="newsletter-block"> <a href="/" class="btt-btn"><span>Back to top</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="20" viewBox="0 0 18 20" fill="none"><use xlink:href="#up-arrow-icon"></use></svg></a> <div class="wrapper"> <div class="newsletter-cnt"> <iframe width="100%" tabindex="0" aria-label='Sign-up form' title="Sign-up form" src="https://ssl.cmadvantage.co.uk/E10951219-Z-Z-18-Z-0-2-FRM1T2CON6-0-0-Z-Z-Z-Z-Z-Z"></iframe> </div> </div> </section> <footer 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