CINXE.COM
<!DOCTYPE html><html lang="fr"><head><meta charSet="utf-8" data-next-head=""/><title data-next-head="">Comment fonctionne Studapart ? | Centre d'aide propriétaire</title><meta property="og:title" content="Comment fonctionne Studapart ? | Centre d'aide propriétaire" data-next-head=""/><meta name="twitter:title" content="Comment fonctionne Studapart ? | Centre d'aide propriétaire" data-next-head=""/><meta property="og:description" content="" data-next-head=""/><meta name="twitter:description" content="" data-next-head=""/><meta name="description" content="" data-next-head=""/><meta property="og:type" content="article" data-next-head=""/><meta name="robots" content="all" data-next-head=""/><meta name="viewport" content="width=device-width, initial-scale=1" data-next-head=""/><link href="https://intercom.help/studapart/assets/favicon" rel="icon" data-next-head=""/><link rel="canonical" href="https://help.studapart.com/fr/articles/5214405-comment-fonctionne-studapart" data-next-head=""/><link rel="alternate" href="https://help.studapart.com/en/articles/5214405-how-does-studapart-works" hrefLang="en" data-next-head=""/><link rel="alternate" href="https://help.studapart.com/fr/articles/5214405-comment-fonctionne-studapart" hrefLang="fr" data-next-head=""/><link rel="alternate" href="https://help.studapart.com/fr/articles/5214405-comment-fonctionne-studapart" hrefLang="x-default" data-next-head=""/><link nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" rel="preload" href="https://static.intercomassets.com/_next/static/css/02742ed7dc6dee08.css" as="style"/><link nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" rel="stylesheet" href="https://static.intercomassets.com/_next/static/css/02742ed7dc6dee08.css" data-n-g=""/><noscript data-n-css="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0="></noscript><script defer="" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" nomodule="" src="https://static.intercomassets.com/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script defer="" src="https://static.intercomassets.com/_next/static/chunks/9807.06bd1120513ccdff.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0="></script><script src="https://static.intercomassets.com/_next/static/chunks/webpack-419405815d68ca74.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/framework-c2b23989aabf8846.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/main-f1052d0773c47c55.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/pages/_app-597349e46f8fbe07.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/da8cbcf2-515374c1b53e94b9.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/7833-df2988330df11b54.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/8277-c9f765c885eef948.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/639-4cba3a85bc80cea4.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/2266-6ece4d4ecd5a090f.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/6408-1b0e182947803382.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/pages/%5BhelpCenterIdentifier%5D/%5Blocale%5D/articles/%5BarticleSlug%5D-f23178055b57ca92.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/aPweG0a0_1x27RPUgNwh8/_buildManifest.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><script src="https://static.intercomassets.com/_next/static/aPweG0a0_1x27RPUgNwh8/_ssgManifest.js" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=" defer=""></script><meta name="sentry-trace" content="6b47206728afbf2d3df580fc8ad4e13f-8d8aa8c6d505c68b-0"/><meta name="baggage" content="sentry-environment=production,sentry-release=aPweG0a0_1x27RPUgNwh8,sentry-public_key=187f842308a64dea9f1f64d4b1b9c298,sentry-trace_id=6b47206728afbf2d3df580fc8ad4e13f,sentry-sampled=false"/><style id="__jsx-1615946410">:root{--body-bg: rgb(255, 255, 255); --body-image: none; --body-bg-rgb: 255, 255, 255; --body-border: rgb(230, 230, 230); --body-primary-color: #1a1a1a; --body-secondary-color: #737373; --body-reaction-bg: rgb(242, 242, 242); --body-reaction-text-color: rgb(64, 64, 64); --body-toc-active-border: #737373; --body-toc-inactive-border: #f2f2f2; --body-toc-inactive-color: #737373; --body-toc-active-font-weight: 400; --body-table-border: rgb(204, 204, 204); --body-color: hsl(0, 0%, 0%); --footer-bg: rgb(255, 255, 255); --footer-image: none; --footer-border: rgb(230, 230, 230); --footer-color: hsl(211, 10%, 61%); --header-bg: rgb(51, 204, 153); --header-image: none; --header-color: hsl(0, 0%, 100%); --collection-card-bg: rgb(255, 255, 255); --collection-card-image: none; --collection-card-color: hsl(160, 60%, 50%); --card-bg: rgb(255, 255, 255); --card-border-color: rgb(230, 230, 230); --card-border-inner-radius: 6px; --card-border-radius: 8px; --card-shadow: 0 1px 2px 0 rgb(0 0 0 / 0.05); --search-bar-border-radius: 10px; --search-bar-width: 100%; --ticket-blue-bg-color: #dce1f9; --ticket-blue-text-color: #334bfa; --ticket-green-bg-color: #d7efdc; --ticket-green-text-color: #0f7134; --ticket-orange-bg-color: #ffebdb; --ticket-orange-text-color: #b24d00; --header-height: 245px; --header-subheader-background-color: #000000; --header-subheader-font-color: #FFFFFF; --content-block-bg: rgb(255, 255, 255); --content-block-image: none; --content-block-color: hsl(0, 0%, 10%); --content-block-button-bg: rgb(51, 75, 250); --content-block-button-image: none; --content-block-button-color: hsl(0, 0%, 100%); --content-block-button-radius: 6px; --primary-color: hsl(160, 60%, 50%); --primary-color-alpha-10: hsla(160, 60%, 50%, 0.1); --primary-color-alpha-60: hsla(160, 60%, 50%, 0.6); --text-on-primary-color: #1a1a1a}</style><style id="__jsx-2094555375">:root{--font-family-primary: system-ui, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"}</style><style id="__jsx-2605255833">:root{--font-family-secondary: system-ui, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"}</style><style id="__jsx-73269029ea53bf4f">.fade-background.jsx-73269029ea53bf4f{background:-webkit-radial-gradient(50%0%,333.38%100%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background:-moz-radial-gradient(50%0%,333.38%100%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background:-o-radial-gradient(50%0%,333.38%100%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background:radial-gradient(333.38%100%at 50%0%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-position-x:center}</style><style id="__jsx-27f84a20f81f6ce9">.table-of-contents::-webkit-scrollbar{width:8px}.table-of-contents::-webkit-scrollbar-thumb{background-color:#f2f2f2;-webkit-border-radius:8px;-moz-border-radius:8px;border-radius:8px}</style><style id="__jsx-a49d9ef8a9865a27">.table_of_contents.jsx-a49d9ef8a9865a27{max-width:260px;min-width:260px}</style><style id="__jsx-62724fba150252e0">.related_articles section a{color:initial}</style><style id="__jsx-ef86202475c6562f">.article_body a{color:var(--primary-color)}article a.intercom-h2b-button{background-color:var(--primary-color);border:0}.zendesk-article table{overflow-x:scroll!important;display:block!important;height:auto!important}.intercom-interblocks-unordered-nested-list ul,.intercom-interblocks-ordered-nested-list ol{margin-top:16px;margin-bottom:16px}.intercom-interblocks-unordered-nested-list ul .intercom-interblocks-unordered-nested-list ul,.intercom-interblocks-unordered-nested-list ul .intercom-interblocks-ordered-nested-list ol,.intercom-interblocks-ordered-nested-list ol .intercom-interblocks-ordered-nested-list ol,.intercom-interblocks-ordered-nested-list ol .intercom-interblocks-unordered-nested-list ul{margin-top:0;margin-bottom:0}.intercom-interblocks-image a:focus{outline-offset:3px}</style></head><body><div id="__next"><div dir="ltr" class="h-full w-full"><a href="#main-content" class="sr-only">Passer au contenu principal</a><main class="header__lite"><header id="header" data-testid="header" class="jsx-73269029ea53bf4f flex flex-col text-header-color"><div class="jsx-73269029ea53bf4f relative flex grow flex-col mb-9 bg-header-bg bg-header-image bg-cover bg-center pb-9"><div class="jsx-73269029ea53bf4f flex h-full flex-col items-center marker:shrink-0"><section class="relative flex w-full flex-col mb-6 pb-6"><div class="header__meta_wrapper flex justify-center px-5 pt-6 leading-none sm:px-10"><div class="flex items-center w-240" data-testid="subheader-container"><div class="mo__body header__site_name"><div class="header__logo"><a href="/fr/"><img src="https://downloads.intercomcdn.com/i/o/199894/91734664906471a7cbc04ba2/e10d2fb14a40126c80c382bbb63ab6d7.png" height="147" alt="Centre d'aide propriétaire"/></a></div></div><div><div class="flex items-center font-semibold"><div class="flex items-center md:hidden" data-testid="small-screen-children"><button class="flex items-center border-none bg-transparent px-1.5" data-testid="hamburger-menu-button" aria-label="Ouvrir le menu"><svg width="24" height="24" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" class="fill-current"><path d="M1.86861 2C1.38889 2 1 2.3806 1 2.85008C1 3.31957 1.38889 3.70017 1.86861 3.70017H14.1314C14.6111 3.70017 15 3.31957 15 2.85008C15 2.3806 14.6111 2 14.1314 2H1.86861Z"></path><path d="M1 8C1 7.53051 1.38889 7.14992 1.86861 7.14992H14.1314C14.6111 7.14992 15 7.53051 15 8C15 8.46949 14.6111 8.85008 14.1314 8.85008H1.86861C1.38889 8.85008 1 8.46949 1 8Z"></path><path d="M1 13.1499C1 12.6804 1.38889 12.2998 1.86861 12.2998H14.1314C14.6111 12.2998 15 12.6804 15 13.1499C15 13.6194 14.6111 14 14.1314 14H1.86861C1.38889 14 1 13.6194 1 13.1499Z"></path></svg></button><div class="fixed right-0 top-0 z-50 h-full w-full hidden" data-testid="hamburger-menu"><div class="flex h-full w-full justify-end bg-black bg-opacity-30"><div class="flex h-fit w-full flex-col bg-white opacity-100 sm:h-full sm:w-1/2"><button class="text-body-font flex items-center self-end border-none bg-transparent pr-6 pt-6" data-testid="hamburger-menu-close-button" aria-label="Fermer le menu"><svg width="24" height="24" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M3.5097 3.5097C3.84165 3.17776 4.37984 3.17776 4.71178 3.5097L7.99983 6.79775L11.2879 3.5097C11.6198 3.17776 12.158 3.17776 12.49 3.5097C12.8219 3.84165 12.8219 4.37984 12.49 4.71178L9.20191 7.99983L12.49 11.2879C12.8219 11.6198 12.8219 12.158 12.49 12.49C12.158 12.8219 11.6198 12.8219 11.2879 12.49L7.99983 9.20191L4.71178 12.49C4.37984 12.8219 3.84165 12.8219 3.5097 12.49C3.17776 12.158 3.17776 11.6198 3.5097 11.2879L6.79775 7.99983L3.5097 4.71178C3.17776 4.37984 3.17776 3.84165 3.5097 3.5097Z"></path></svg></button><nav class="flex flex-col pl-4 text-black"><a target="_blank" rel="noopener noreferrer" href="https://www.studapart.com/fr/proprietaire" class="mx-5 mb-5 text-md no-underline hover:opacity-80 md:mx-3 md:my-0 md:text-base" data-testid="header-link-0">Se connecter</a><a target="_blank" rel="noopener noreferrer" href="http://help.studapart.com/loc/fr/" class="mx-5 mb-5 text-md no-underline hover:opacity-80 md:mx-3 md:my-0 md:text-base" data-testid="header-link-1">Accéder à l'espace Locataire</a><div class="relative cursor-pointer has-[:focus]:outline"><select class="peer absolute z-10 block h-6 w-full cursor-pointer opacity-0 md:text-base"><option value="/en/articles/5214405-how-does-studapart-works" class="text-black">English</option><option value="/fr/articles/5214405-comment-fonctionne-studapart" class="text-black" selected="">Français</option>;</select><div class="mb-10 ml-5 flex items-center gap-1 text-md hover:opacity-80 peer-hover:opacity-80 md:m-0 md:ml-3 md:text-base"><svg id="locale-picker-globe" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-hidden="true"><path d="M8 15C11.866 15 15 11.866 15 8C15 4.13401 11.866 1 8 1C4.13401 1 1 4.13401 1 8C1 11.866 4.13401 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8 15C9.39949 15 10.534 11.866 10.534 8C10.534 4.13401 9.39949 1 8 1C6.60051 1 5.466 4.13401 5.466 8C5.466 11.866 6.60051 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 5.75989H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 10.2402H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path></svg>Français<svg id="locale-picker-arrow" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-label="Changer de langue" role="button"><path d="M5 6.5L8.00093 9.5L11 6.50187" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"></path></svg></div></div></nav></div></div></div></div><nav class="hidden items-center md:flex" data-testid="large-screen-children"><a target="_blank" rel="noopener noreferrer" href="https://www.studapart.com/fr/proprietaire" class="mx-5 mb-5 text-md no-underline hover:opacity-80 md:mx-3 md:my-0 md:text-base" data-testid="header-link-0">Se connecter</a><a target="_blank" rel="noopener noreferrer" href="http://help.studapart.com/loc/fr/" class="mx-5 mb-5 text-md no-underline hover:opacity-80 md:mx-3 md:my-0 md:text-base" data-testid="header-link-1">Accéder à l'espace Locataire</a><div class="relative cursor-pointer has-[:focus]:outline"><select class="peer absolute z-10 block h-6 w-full cursor-pointer opacity-0 md:text-base"><option value="/en/articles/5214405-how-does-studapart-works" class="text-black">English</option><option value="/fr/articles/5214405-comment-fonctionne-studapart" class="text-black" selected="">Français</option>;</select><div class="mb-10 ml-5 flex items-center gap-1 text-md hover:opacity-80 peer-hover:opacity-80 md:m-0 md:ml-3 md:text-base"><svg id="locale-picker-globe" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-hidden="true"><path d="M8 15C11.866 15 15 11.866 15 8C15 4.13401 11.866 1 8 1C4.13401 1 1 4.13401 1 8C1 11.866 4.13401 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8 15C9.39949 15 10.534 11.866 10.534 8C10.534 4.13401 9.39949 1 8 1C6.60051 1 5.466 4.13401 5.466 8C5.466 11.866 6.60051 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 5.75989H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 10.2402H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path></svg>Français<svg id="locale-picker-arrow" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-label="Changer de langue" role="button"><path d="M5 6.5L8.00093 9.5L11 6.50187" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"></path></svg></div></div></nav></div></div></div></div></section><section class="relative mx-5 flex h-full w-full flex-col items-center px-5 sm:px-10"><div class="flex h-full max-w-full flex-col w-240 justify-end" data-testid="main-header-container"><div id="search-bar" class="relative w-full"><form action="/fr/" autoComplete="off"><div class="flex w-full flex-col items-start"><div class="relative flex w-full sm:w-search-bar"><input type="text" autoComplete="off" class="peer w-full rounded-search-bar border border-black-alpha-8 bg-white-alpha-20 p-4 ps-12 font-secondary text-lg text-header-color shadow-search-bar outline-none transition ease-linear placeholder:text-header-color hover:bg-white-alpha-27 hover:shadow-search-bar-hover focus:border-transparent focus:bg-white focus:text-black-10 focus:shadow-search-bar-focused placeholder:focus:text-black-45" placeholder="Rechercher un article..." name="q" value=""/><div class="pointer-events-none absolute inset-y-0 start-0 flex items-center fill-header-color ps-5 peer-focus-visible:fill-black-45"><svg width="22" height="21" viewBox="0 0 22 21" xmlns="http://www.w3.org/2000/svg" class="fill-inherit" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.27485 8.7001C3.27485 5.42781 5.92757 2.7751 9.19985 2.7751C12.4721 2.7751 15.1249 5.42781 15.1249 8.7001C15.1249 11.9724 12.4721 14.6251 9.19985 14.6251C5.92757 14.6251 3.27485 11.9724 3.27485 8.7001ZM9.19985 0.225098C4.51924 0.225098 0.724854 4.01948 0.724854 8.7001C0.724854 13.3807 4.51924 17.1751 9.19985 17.1751C11.0802 17.1751 12.8176 16.5627 14.2234 15.5265L19.0981 20.4013C19.5961 20.8992 20.4033 20.8992 20.9013 20.4013C21.3992 19.9033 21.3992 19.0961 20.9013 18.5981L16.0264 13.7233C17.0625 12.3176 17.6749 10.5804 17.6749 8.7001C17.6749 4.01948 13.8805 0.225098 9.19985 0.225098Z"></path></svg></div></div></div></form></div></div></section></div></div></header><div class="z-1 flex shrink-0 grow basis-auto justify-center px-5 sm:px-10"><section data-testid="main-content" id="main-content" class="max-w-full w-240"><section data-testid="article-section" class="section section__article"><div class="flex-row-reverse justify-between flex"><div class="jsx-a49d9ef8a9865a27 w-61 sticky top-8 ml-7 max-w-61 self-start max-lg:hidden mt-16"><div class="jsx-27f84a20f81f6ce9 table-of-contents max-h-[calc(100vh-96px)] overflow-y-auto rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Table des matières</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="rotate(180)" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none border-body-toc-active-border px-4"><a id="#h_fc74b36cd7" href="#h_fc74b36cd7" data-testid="toc-link-0" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color"></a></section><section data-testid="toc-section-1" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_09b3964f21" href="#h_09b3964f21" data-testid="toc-link-1" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-2" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_f2ff9684aa" href="#h_f2ff9684aa" data-testid="toc-link-2" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-3" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_1a04a1cb1c" href="#h_1a04a1cb1c" data-testid="toc-link-3" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-4" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_6112286b12" href="#h_6112286b12" data-testid="toc-link-4" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-5" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_ed2cef0d24" href="#h_ed2cef0d24" data-testid="toc-link-5" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-6" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_4cb208050d" href="#h_4cb208050d" data-testid="toc-link-6" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-7" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_d4a64c0297" href="#h_d4a64c0297" data-testid="toc-link-7" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section></div></div></div><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/fr/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">Toutes les collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.studapart.com/fr/collections/6768032-ouvrir-un-compte-studapart" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Ouvrir un compte Studapart</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.studapart.com/fr/collections/6768056-comment-ca-fonctionne" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-1">Comment ça fonctionne ? </a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Comment fonctionne Studapart ?</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Comment fonctionne Studapart ?</header></div><div class="avatar"><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"> <!-- -->Mis à jour il y a plus de 7 mois</span></div></div></div></div><div class="jsx-ef86202475c6562f flex-col"><div class="jsx-ef86202475c6562f mb-7 ml-0 text-md max-messenger:mb-6 lg:hidden"><div class="jsx-27f84a20f81f6ce9 table-of-contents max-h-[calc(100vh-96px)] overflow-y-auto rounded-2xl text-body-primary-color hover:text-primary max-lg:border max-lg:border-solid max-lg:border-body-border max-lg:shadow-solid-1"><div data-testid="toc-dropdown" class="jsx-27f84a20f81f6ce9 hidden cursor-pointer justify-between border-b max-lg:flex max-lg:flex-row max-lg:border-x-0 max-lg:border-t-0 max-lg:border-solid max-lg:border-b-body-border border-b-0"><div class="jsx-27f84a20f81f6ce9 my-2 max-lg:pl-4">Table des matières</div><div class="jsx-27f84a20f81f6ce9 "><svg class="ml-2 mr-4 mt-3 transition-transform" transform="" width="16" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.93353 5.93451C4.24595 5.62209 4.75248 5.62209 5.0649 5.93451L7.99922 8.86882L10.9335 5.93451C11.246 5.62209 11.7525 5.62209 12.0649 5.93451C12.3773 6.24693 12.3773 6.75346 12.0649 7.06588L8.5649 10.5659C8.25249 10.8783 7.74595 10.8783 7.43353 10.5659L3.93353 7.06588C3.62111 6.75346 3.62111 6.24693 3.93353 5.93451Z" fill="currentColor"></path></svg></div></div><div data-testid="toc-body" class="jsx-27f84a20f81f6ce9 hidden my-2"><section data-testid="toc-section-0" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none border-body-toc-active-border px-4"><a id="#h_fc74b36cd7" href="#h_fc74b36cd7" data-testid="toc-link-0" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base font-toc-active text-body-primary-color"></a></section><section data-testid="toc-section-1" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_09b3964f21" href="#h_09b3964f21" data-testid="toc-link-1" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-2" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_f2ff9684aa" href="#h_f2ff9684aa" data-testid="toc-link-2" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-3" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_1a04a1cb1c" href="#h_1a04a1cb1c" data-testid="toc-link-3" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-4" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_6112286b12" href="#h_6112286b12" data-testid="toc-link-4" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-5" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_ed2cef0d24" href="#h_ed2cef0d24" data-testid="toc-link-5" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-6" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-7"><a id="#h_4cb208050d" href="#h_4cb208050d" data-testid="toc-link-6" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section><section data-testid="toc-section-7" class="jsx-27f84a20f81f6ce9 flex border-y-0 border-e-0 border-s-2 border-solid py-1.5 max-lg:border-none px-4"><a id="#h_d4a64c0297" href="#h_d4a64c0297" data-testid="toc-link-7" class="jsx-27f84a20f81f6ce9 w-full no-underline hover:text-body-primary-color max-lg:inline-block max-lg:text-body-primary-color max-lg:hover:text-primary lg:text-base text-body-toc-inactive-color"></a></section></div></div></div><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Studapart est une plateforme de réservation de logements en ligne qui rend la location plus simple et humaine, quelle qu’en soit la durée. Chaque matin, on se lève pour développer une culture commune aux loueurs et aux locataires : le mieux loger <i>!</i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Cette culture nous ressemble et rassemble autour de valeurs communes de transparence, d'inclusion et de bienveillance.</p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_fc74b36cd7">Nos services : des outils et des garanties pour louer sereinement<i> !</i></h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Pour nos propriétaires, nous avons à cœur de fournir tous les outils et les garanties pour louer sereinement :</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Des candidatures qui correspondent à vos critères toute l’année, partout en France</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Des <a href="https://help.studapart.com/fr/articles/7890824-la-protection-studapart-contre-les-degradations">protections</a> incluses automatiquement contre les dégradations mobilières à hauteur de 1 500€ et immobilières à hauteur de 3 000€ </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>En option, la <a href="https://help.studapart.com/fr/articles/5782965-la-garantie-studapart-contre-les-loyers-impayes">Garantie Studapart</a> contre les loyers impayés jusqu'à 96 000 € pour un étudiant et un non étudiant * </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Le 1er mois de loyer garanti en cas d’annulation de dernière minute</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Une expérience en autonomie ou avec le soutien d’une équipe de passionnés</p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>En bref : gérez votre location avec simplicité depuis notre interface sécurisée.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>On vous l’a dit : zéro pépin<i> !</i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>* Studapart se porte garant pour le locataire 👍: si vous souhaitez ajouter la Garantie Studapart, nous nous portons gratuitement garant pendant toute la durée de location. Fini les risques d'impayés <i>! </i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_09b3964f21">Un accompagnement efficace</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Pour faciliter votre expérience locative, notre équipe est disponible tout au long de votre parcours. Elle intervient à des moments clés, pour débloquer les situations qui freinent votre mise en location (exemple : un locataire qui ne répond pas à votre demande, qui ne complète pas son dossier de location etc).</p></div><div class="intercom-interblocks-callout" style="background-color:#d7efdc80;border-color:#1bb15733"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Studapart est entièrement gratuit pour les propriétaires. Des frais sont appliqués aux locataires <a href="https://help.studapart.com/fr/articles/5214867-qu-est-ce-que-la-reservation-en-ligne">au moment de la réservation</a>. Ils sont en moyenne de 275€ et peuvent varier en fonction de la ville et de la durée de location. Ces frais nous permettent de nous financer et de continuer de faire vivre et évoluer notre service.</p></div></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_f2ff9684aa">Une vérification des profils des locataires</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Des profils 100% vérifiés grâce au <a href="https://help.studapart.com/loc/fr/articles/3010730-qu-est-ce-que-le-profil-garanti-de-studapart">Profil Garanti</a> ✅ : leur badge signifie que leur profil est certifié par notre équipe ! On vous explique tout dans <a href="https://help.studapart.com/fr/articles/5214855-qu-est-ce-qu-un-profil-garanti">cet article</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_1a04a1cb1c">Quelles sont les règles d’or pour bien utiliser Studapart ? </h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Pour passer un bon moment avec Studapart, il y a quelques règles à suivre pour mener à bien votre location.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_6112286b12">Échangez sur la messagerie Studapart</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Pour permettre à notre équipe d’intervenir efficacement, les échanges doivent se faire directement via la messagerie Studapart. Vous pouvez bien-sûr échanger votre numéro pour faire connaissance de vive voix, mais nous vous demandons de maintenir vos échanges écrits sur la messagerie du site pour des raisons de sécurité 🚨</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Pour en savoir plus sur la messagerie, c’est par ><a href="https://help.studapart.com/fr/articles/5214793-echangez-avec-les-locataires-sur-la-messagerie-studapart">ici</a><</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_ed2cef0d24">Faites preuve de réactivité </h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>C'est la clé d'une expérience simple et efficace. Nous avons donc décidé d'en faire une règle : chez Studapart, tous les locataires et propriétaires s'engagent à répondre à un message reçu sous 72h. Idem lorsqu'ils reçoivent une proposition de réservation <i>!</i></p></div><div class="intercom-interblocks-callout" style="background-color:#d7efdc80;border-color:#1bb15733"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Nous récompensons les profils les plus réactifs : si vous respectez les règles de la communauté, votre profil sera valorisé et vous bénéficierez d'un accompagnement privilégié <i>!</i> À l'inverse, un utilisateur avec un mauvais score supportera un désavantage par rapport aux autres.</p></div></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_4cb208050d">Réservez en ligne</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>La réservation d’un logement se fait donc obligatoirement en ligne. En échange d’un service 100% gratuit et sans engagement, nous demandons à tous nos propriétaires de bien vouloir respecter cette règle. Il s’agit d’un engagement que vous avez pris en acceptant nos <a href="https://help.studapart.com/fr/articles/1665401-conditions-generales-d-utilisation-proprietaire-professionnel-de-la-plateforme-studapart">conditions générales d’utilisation</a> lors de votre inscription.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>En cas de non-respect de cette règle, Studapart se verra dans l’obligation de vous facturer les frais de réservation manqués et de suspendre votre compte jusqu’au règlement de ceux-ci.<a href="https://help.studapart.com/fr/articles/5158143-les-valeurs-de-la-communaute-studapart">>Tout savoir sur les règles de la communauté</a><</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>C'est grâce à la réservation en ligne que nous pouvons protéger locataires et propriétaires contre les annulations, les fraudes et les dégradations. La réservation en ligne permet de rémunérer les équipes qui mènent le travail de vérification des annonces et qui vous accompagnent 6J/7 dans plusieurs langues.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_d4a64c0297">Pour résumer...</h1></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Faites preuve de réactivité en répondant sous 72h max</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Effectuez vos réservations en ligne via la plateforme</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Respectez les <a href="https://help.studapart.com/fr/articles/5214412-les-valeurs-de-la-communaute-studapart">valeurs </a>de la communauté</p></div></li></ul></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Articles connexes</div><section class="flex flex-col rounded-card border border-solid border-card-border bg-card-bg p-2 sm:p-3"><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.studapart.com/fr/articles/5214396-les-etapes-pour-louer-votre-logement" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Les étapes pour louer votre logement</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.studapart.com/fr/articles/5214412-les-valeurs-de-la-communaute-studapart" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Les valeurs de la communauté Studapart</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.studapart.com/fr/articles/5782883-j-ai-vu-votre-annonce-sur-se-loger-pourquoi-studapart-diffuse-vos-annonces-sur-d-autres-plateformes-immobilieres" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">“J’ai vu votre annonce sur Se Loger” Pourquoi Studapart diffuse vos annonces sur d’autres plateformes immobilières ?</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.studapart.com/fr/articles/5782965-la-garantie-studapart-contre-les-loyers-impayes" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">La Garantie Studapart contre les loyers impayés</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.studapart.com/fr/articles/7837438-quelles-sont-les-protections-de-studapart-pour-securiser-mon-logement" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Quelles sont les protections de Studapart pour sécuriser mon logement ?</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a></section></section></article></div></div></div></div><div class="intercom-reaction-picker -mb-4 -ml-4 -mr-4 mt-6 rounded-card sm:-mb-2 sm:-ml-1 sm:-mr-1 sm:mt-8"><div class="intercom-reaction-prompt">Avez-vous trouvé la réponse à votre question ?</div><button class="intercom-reaction" aria-label="Réaction de déception" tabindex="0" data-reaction-text="disappointed" aria-pressed="false"><span title="Déception">😞</span></button><button class="intercom-reaction" aria-label="Réaction neutre" tabindex="0" data-reaction-text="neutral" aria-pressed="false"><span title="Neutre">😐</span></button><button class="intercom-reaction" aria-label="Smiley de réaction" tabindex="0" data-reaction-text="smiley" aria-pressed="false"><span title="Smiley">😃</span></button></div></div></div></section></section></div><footer id="footer" class="mt-24 shrink-0 bg-footer-bg px-0 py-12 text-left text-base text-footer-color"><div class="shrink-0 grow basis-auto px-5 sm:px-10"><div class="mx-auto max-w-240 sm:w-auto"><div><div class="text-center" data-testid="simple-footer-layout"><div class="align-middle text-lg text-footer-color"><a class="no-underline" href="/fr/"><img data-testid="logo-img" src="https://downloads.intercomcdn.com/i/o/199894/91734664906471a7cbc04ba2/e10d2fb14a40126c80c382bbb63ab6d7.png" alt="Centre d'aide propriétaire" class="max-h-8 contrast-80 inline"/></a></div><div class="mt-10" data-testid="simple-footer-links"><div class="flex flex-row justify-center"><span><ul data-testid="custom-links" class="mb-4 p-0" id="custom-links"><li class="mx-3 inline-block list-none"><a target="_blank" href="https://www.studapart.com/fr/on_boarding/register" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-0" class="no-underline">Je suis locataire</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://proprietaire.studapart.com/fr/" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-1" class="no-underline">Je suis propriétaire</a></li></ul></span></div><ul data-testid="social-links" class="flex flex-wrap items-center gap-4 p-0 justify-center" id="social-links"><li class="list-none align-middle"><a target="_blank" href="https://www.facebook.com/Studapart/" rel="nofollow noreferrer noopener" data-testid="footer-social-link-0" class="no-underline"><img src="https://intercom.help/studapart/assets/svg/icon:social-facebook/909aa5" alt="" width="16" height="16" loading="lazy" data-testid="social-icon-facebook"/></a></li><li class="list-none align-middle"><a target="_blank" href="https://www.twitter.com/Studapart" rel="nofollow noreferrer noopener" data-testid="footer-social-link-1" class="no-underline"><img src="https://intercom.help/studapart/assets/svg/icon:social-twitter/909aa5" alt="" width="16" height="16" loading="lazy" data-testid="social-icon-twitter"/></a></li><li class="list-none align-middle"><a target="_blank" href="https://www.linkedin.com/studapart" rel="nofollow noreferrer noopener" data-testid="footer-social-link-2" class="no-underline"><img src="https://intercom.help/studapart/assets/svg/icon:social-linkedin/909aa5" alt="" width="16" height="16" loading="lazy" data-testid="social-icon-linkedin"/></a></li></ul></div></div></div></div></div></footer></main></div></div><script id="__NEXT_DATA__" type="application/json" nonce="jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=">{"props":{"pageProps":{"app":{"id":"eb7u8dz1","messengerUrl":"https://widget.intercom.io/widget/eb7u8dz1","name":"Studapart","poweredByIntercomUrl":"https://www.intercom.com/intercom-link?company=Studapart\u0026solution=customer-support\u0026utm_campaign=intercom-link\u0026utm_content=We+run+on+Intercom\u0026utm_medium=help-center\u0026utm_referrer=https%3A%2F%2Fhelp.studapart.com%2Ffr%2Farticles%2F5214405-comment-fonctionne-studapart\u0026utm_source=desktop-web","features":{"customNotFoundErrorMessage":false}},"helpCenterSite":{"customDomain":"help.studapart.com","defaultLocale":"fr","disableBranding":true,"externalLoginName":"se connecter","externalLoginUrl":"https://proprietaire.studapart.com/fr/login/owner","footerContactDetails":null,"footerLinks":{"custom":[{"id":22108,"help_center_site_id":7054,"title":"Je suis locataire","url":"https://www.studapart.com/fr/on_boarding/register","sort_order":1,"link_location":"footer","site_link_group_id":2299},{"id":39211,"help_center_site_id":7054,"title":"Je suis locataire","url":"https://www.studapart.com/fr/on_boarding/register","sort_order":1,"link_location":"footer","site_link_group_id":13685},{"id":39213,"help_center_site_id":7054,"title":"Je suis locataire","url":"https://www.studapart.com/fr/on_boarding/register","sort_order":1,"link_location":"footer","site_link_group_id":13686},{"id":22109,"help_center_site_id":7054,"title":"Je suis propriétaire","url":"https://proprietaire.studapart.com/fr/","sort_order":2,"link_location":"footer","site_link_group_id":2299},{"id":39212,"help_center_site_id":7054,"title":"Je suis propriétaire","url":"https://proprietaire.studapart.com/fr/","sort_order":2,"link_location":"footer","site_link_group_id":13685},{"id":39214,"help_center_site_id":7054,"title":"Je suis propriétaire","url":"https://proprietaire.studapart.com/fr/","sort_order":2,"link_location":"footer","site_link_group_id":13686}],"socialLinks":[{"iconUrl":"https://intercom.help/studapart/assets/svg/icon:social-facebook","provider":"facebook","url":"https://www.facebook.com/Studapart/"},{"iconUrl":"https://intercom.help/studapart/assets/svg/icon:social-twitter","provider":"twitter","url":"https://www.twitter.com/Studapart"},{"iconUrl":"https://intercom.help/studapart/assets/svg/icon:social-linkedin","provider":"linkedin","url":"https://www.linkedin.com/studapart"}],"linkGroups":[{"title":null,"links":[{"title":"Je suis locataire","url":"https://www.studapart.com/fr/on_boarding/register"},{"title":"Je suis propriétaire","url":"https://proprietaire.studapart.com/fr/"}]}]},"headerLinks":[{"site_link_group_id":19685,"id":62981,"help_center_site_id":7054,"title":"Se connecter","url":"https://www.studapart.com/fr/proprietaire","sort_order":1,"link_location":"header"},{"site_link_group_id":19685,"id":46226,"help_center_site_id":7054,"title":"Accéder à l'espace Locataire","url":"http://help.studapart.com/loc/fr/","sort_order":2,"link_location":"header"}],"homeCollectionCols":3,"googleAnalyticsTrackingId":"G-PXQRZN5THC","googleTagManagerId":null,"pathPrefixForCustomDomain":null,"seoIndexingEnabled":true,"helpCenterId":7054,"url":"https://help.studapart.com","customizedFooterTextContent":null},"localeLinks":[{"id":"en","absoluteUrl":"https://help.studapart.com/en/articles/5214405-how-does-studapart-works","available":true,"name":"English","selected":false,"url":"/en/articles/5214405-how-does-studapart-works"},{"id":"fr","absoluteUrl":"https://help.studapart.com/fr/articles/5214405-comment-fonctionne-studapart","available":true,"name":"Français","selected":true,"url":"/fr/articles/5214405-comment-fonctionne-studapart"}],"requestContext":{"articleSource":null,"canonicalUrl":"https://help.studapart.com/fr/articles/5214405-comment-fonctionne-studapart","headerless":false,"isDefaultDomainRequest":false,"nonce":"jXaXLXOZyDHVTmirKRDwVKdZ7BdvKHS6QxDfRVqq5q0=","rootUrl":"/fr/","sheetUserCipher":null,"type":"help-center"},"theme":{"color":"33CC99","siteName":"Centre d'aide propriétaire","headline":"","headerFontColor":"FFFFFF","logo":"https://downloads.intercomcdn.com/i/o/199894/91734664906471a7cbc04ba2/e10d2fb14a40126c80c382bbb63ab6d7.png","logoHeight":"147","header":null,"favicon":"https://intercom.help/studapart/assets/favicon","locale":"fr","homeUrl":"https://www.studapart.com/fr/proprietaire","social":null,"urlPrefixForDefaultDomain":"https://intercom.help/studapart","customDomain":"help.studapart.com","customDomainUsesSsl":true,"customizationOptions":{"customizationType":1,"header":{"backgroundColor":"#33CC99","fontColor":"#FFFFFF","fadeToEdge":false,"backgroundGradient":null,"backgroundImageId":null,"backgroundImageUrl":null},"body":{"backgroundColor":"#ffffff","fontColor":null,"fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null},"footer":{"backgroundColor":"#ffffff","fontColor":"#909aa5","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"showRichTextField":null},"layout":{"homePage":{"blocks":[{"type":"tickets-portal-link","enabled":false},{"type":"article-list","columns":2,"enabled":true,"localizedContent":[{"title":"","locale":"en","links":[{"articleId":"9399480","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"}]},{"title":"Articles les plus consultés","locale":"fr","links":[{"articleId":"5214815","type":"article-link"},{"articleId":"5214405","type":"article-link"},{"articleId":"5214429","type":"article-link"},{"articleId":"5214868","type":"article-link"},{"articleId":"5335767","type":"article-link"},{"articleId":"5253841","type":"article-link"}]},{"title":"","locale":"es","links":[{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"},{"articleId":"empty_article_slot","type":"article-link"}]}]},{"type":"collection-list","columns":3,"template":0},{"type":"content-block","enabled":false,"columns":1}]},"collectionsPage":{"showArticleDescriptions":false},"articlePage":{},"searchPage":{}},"collectionCard":{"global":{"backgroundColor":null,"fontColor":"33CC99","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"showIcons":true,"backgroundImageUrl":null},"collections":[]},"global":{"font":{"customFontFaces":[],"primary":null,"secondary":null},"componentStyle":{"card":{"type":"bordered","borderRadius":8}},"namedComponents":{"header":{"subheader":{"enabled":false,"style":{"backgroundColor":"#000000","fontColor":"#FFFFFF"}},"style":{"height":"245px","align":"start","justify":"end"}},"searchBar":{"style":{"width":"100%","borderRadius":10}},"footer":{"type":0}},"brand":{"colors":[],"websiteUrl":""}},"contentBlock":{"blockStyle":{"backgroundColor":"#ffffff","fontColor":"#1a1a1a","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"backgroundImageUrl":null},"buttonOptions":{"backgroundColor":"#334BFA","fontColor":"#ffffff","borderRadius":6},"isFullWidth":false}},"helpCenterName":"Centre d'aide LOUEUR","footerLogo":"https://downloads.intercomcdn.com/i/o/199894/91734664906471a7cbc04ba2/e10d2fb14a40126c80c382bbb63ab6d7.png","footerLogoHeight":"147","localisedInformation":{"contentBlock":{"locale":"fr","title":"Content section title","withButton":false,"description":"","buttonTitle":"Button title","buttonUrl":""}}},"user":{"userId":"eaabb16b-5491-4add-a20d-39641c6afa2b","role":"visitor_role"},"articleContent":{"articleId":"5214405","author":null,"blocks":[{"type":"paragraph","text":"Studapart est une plateforme de réservation de logements en ligne qui rend la location plus simple et humaine, quelle qu’en soit la durée. Chaque matin, on se lève pour développer une culture commune aux loueurs et aux locataires : le mieux loger \u003ci\u003e!\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Cette culture nous ressemble et rassemble autour de valeurs communes de transparence, d'inclusion et de bienveillance.","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"heading","text":"Nos services : des outils et des garanties pour louer sereinement\u003ci\u003e !\u003c/i\u003e","idAttribute":"h_fc74b36cd7"},{"type":"paragraph","text":"Pour nos propriétaires, nous avons à cœur de fournir tous les outils et les garanties pour louer sereinement :","class":"no-margin"},{"type":"unorderedNestedList","text":"- Des candidatures qui correspondent à vos critères toute l’année, partout en France\n- Des \u003ca href=\"https://help.studapart.com/fr/articles/7890824-la-protection-studapart-contre-les-degradations\"\u003eprotections\u003c/a\u003e incluses automatiquement contre les dégradations mobilières à hauteur de 1 500€ et immobilières à hauteur de 3 000€ \n- En option, la \u003ca href=\"https://help.studapart.com/fr/articles/5782965-la-garantie-studapart-contre-les-loyers-impayes\"\u003eGarantie Studapart\u003c/a\u003e contre les loyers impayés jusqu'à 96 000 € pour un étudiant et un non étudiant * \n- Le 1er mois de loyer garanti en cas d’annulation de dernière minute\n- Une expérience en autonomie ou avec le soutien d’une équipe de passionnés","items":[{"content":[{"type":"paragraph","text":"Des candidatures qui correspondent à vos critères toute l’année, partout en France","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Des \u003ca href=\"https://help.studapart.com/fr/articles/7890824-la-protection-studapart-contre-les-degradations\"\u003eprotections\u003c/a\u003e incluses automatiquement contre les dégradations mobilières à hauteur de 1 500€ et immobilières à hauteur de 3 000€ ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"En option, la \u003ca href=\"https://help.studapart.com/fr/articles/5782965-la-garantie-studapart-contre-les-loyers-impayes\"\u003eGarantie Studapart\u003c/a\u003e contre les loyers impayés jusqu'à 96 000 € pour un étudiant et un non étudiant * ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Le 1er mois de loyer garanti en cas d’annulation de dernière minute","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Une expérience en autonomie ou avec le soutien d’une équipe de passionnés","class":"no-margin"}]}]},{"type":"paragraph","text":"En bref : gérez votre location avec simplicité depuis notre interface sécurisée.","class":"no-margin"},{"type":"paragraph","text":"On vous l’a dit : zéro pépin\u003ci\u003e !\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"* Studapart se porte garant pour le locataire 👍: si vous souhaitez ajouter la Garantie Studapart, nous nous portons gratuitement garant pendant toute la durée de location. Fini les risques d'impayés \u003ci\u003e! \u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Un accompagnement efficace","idAttribute":"h_09b3964f21"},{"type":"paragraph","text":"Pour faciliter votre expérience locative, notre équipe est disponible tout au long de votre parcours. Elle intervient à des moments clés, pour débloquer les situations qui freinent votre mise en location (exemple : un locataire qui ne répond pas à votre demande, qui ne complète pas son dossier de location etc).","class":"no-margin"},{"type":"callout","content":[{"type":"paragraph","text":"Studapart est entièrement gratuit pour les propriétaires. Des frais sont appliqués aux locataires \u003ca href=\"https://help.studapart.com/fr/articles/5214867-qu-est-ce-que-la-reservation-en-ligne\"\u003eau moment de la réservation\u003c/a\u003e. Ils sont en moyenne de 275€ et peuvent varier en fonction de la ville et de la durée de location. Ces frais nous permettent de nous financer et de continuer de faire vivre et évoluer notre service.","class":"no-margin"}],"style":{"backgroundColor":"#d7efdc80","borderColor":"#1bb15733"}},{"type":"subheading","text":"Une vérification des profils des locataires","idAttribute":"h_f2ff9684aa"},{"type":"paragraph","text":"Des profils 100% vérifiés grâce au \u003ca href=\"https://help.studapart.com/loc/fr/articles/3010730-qu-est-ce-que-le-profil-garanti-de-studapart\"\u003eProfil Garanti\u003c/a\u003e ✅ : leur badge signifie que leur profil est certifié par notre équipe ! On vous explique tout dans \u003ca href=\"https://help.studapart.com/fr/articles/5214855-qu-est-ce-qu-un-profil-garanti\"\u003ecet article\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Quelles sont les règles d’or pour bien utiliser Studapart ? ","idAttribute":"h_1a04a1cb1c"},{"type":"paragraph","text":"Pour passer un bon moment avec Studapart, il y a quelques règles à suivre pour mener à bien votre location.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Échangez sur la messagerie Studapart","idAttribute":"h_6112286b12"},{"type":"paragraph","text":"Pour permettre à notre équipe d’intervenir efficacement, les échanges doivent se faire directement via la messagerie Studapart. Vous pouvez bien-sûr échanger votre numéro pour faire connaissance de vive voix, mais nous vous demandons de maintenir vos échanges écrits sur la messagerie du site pour des raisons de sécurité 🚨","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Pour en savoir plus sur la messagerie, c’est par \u0026gt;\u003ca href=\"https://help.studapart.com/fr/articles/5214793-echangez-avec-les-locataires-sur-la-messagerie-studapart\"\u003eici\u003c/a\u003e\u0026lt;","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Faites preuve de réactivité ","idAttribute":"h_ed2cef0d24"},{"type":"paragraph","text":"C'est la clé d'une expérience simple et efficace. Nous avons donc décidé d'en faire une règle : chez Studapart, tous les locataires et propriétaires s'engagent à répondre à un message reçu sous 72h. Idem lorsqu'ils reçoivent une proposition de réservation \u003ci\u003e!\u003c/i\u003e","class":"no-margin"},{"type":"callout","content":[{"type":"paragraph","text":"Nous récompensons les profils les plus réactifs : si vous respectez les règles de la communauté, votre profil sera valorisé et vous bénéficierez d'un accompagnement privilégié \u003ci\u003e!\u003c/i\u003e À l'inverse, un utilisateur avec un mauvais score supportera un désavantage par rapport aux autres.","class":"no-margin"}],"style":{"backgroundColor":"#d7efdc80","borderColor":"#1bb15733"}},{"type":"subheading","text":"Réservez en ligne","idAttribute":"h_4cb208050d"},{"type":"paragraph","text":"La réservation d’un logement se fait donc obligatoirement en ligne. En échange d’un service 100% gratuit et sans engagement, nous demandons à tous nos propriétaires de bien vouloir respecter cette règle. Il s’agit d’un engagement que vous avez pris en acceptant nos \u003ca href=\"https://help.studapart.com/fr/articles/1665401-conditions-generales-d-utilisation-proprietaire-professionnel-de-la-plateforme-studapart\"\u003econditions générales d’utilisation\u003c/a\u003e lors de votre inscription.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"En cas de non-respect de cette règle, Studapart se verra dans l’obligation de vous facturer les frais de réservation manqués et de suspendre votre compte jusqu’au règlement de ceux-ci.\u003ca href=\"https://help.studapart.com/fr/articles/5158143-les-valeurs-de-la-communaute-studapart\"\u003e\u0026gt;Tout savoir sur les règles de la communauté\u003c/a\u003e\u0026lt;","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"C'est grâce à la réservation en ligne que nous pouvons protéger locataires et propriétaires contre les annulations, les fraudes et les dégradations. La réservation en ligne permet de rémunérer les équipes qui mènent le travail de vérification des annonces et qui vous accompagnent 6J/7 dans plusieurs langues.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Pour résumer...","idAttribute":"h_d4a64c0297"},{"type":"unorderedNestedList","text":"- Faites preuve de réactivité en répondant sous 72h max\n- Effectuez vos réservations en ligne via la plateforme\n- Respectez les \u003ca href=\"https://help.studapart.com/fr/articles/5214412-les-valeurs-de-la-communaute-studapart\"\u003evaleurs \u003c/a\u003ede la communauté","items":[{"content":[{"type":"paragraph","text":"Faites preuve de réactivité en répondant sous 72h max","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Effectuez vos réservations en ligne via la plateforme","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Respectez les \u003ca href=\"https://help.studapart.com/fr/articles/5214412-les-valeurs-de-la-communaute-studapart\"\u003evaleurs \u003c/a\u003ede la communauté","class":"no-margin"}]}]}],"collectionId":"6768056","description":"","id":"4731652","lastUpdated":"Mis à jour il y a plus de 7 mois","relatedArticles":[{"title":"Les étapes pour louer votre logement","url":"https://help.studapart.com/fr/articles/5214396-les-etapes-pour-louer-votre-logement"},{"title":"Les valeurs de la communauté Studapart","url":"https://help.studapart.com/fr/articles/5214412-les-valeurs-de-la-communaute-studapart"},{"title":"“J’ai vu votre annonce sur Se Loger” Pourquoi Studapart diffuse vos annonces sur d’autres plateformes immobilières ?","url":"https://help.studapart.com/fr/articles/5782883-j-ai-vu-votre-annonce-sur-se-loger-pourquoi-studapart-diffuse-vos-annonces-sur-d-autres-plateformes-immobilieres"},{"title":"La Garantie Studapart contre les loyers impayés","url":"https://help.studapart.com/fr/articles/5782965-la-garantie-studapart-contre-les-loyers-impayes"},{"title":"Quelles sont les protections de Studapart pour sécuriser mon logement ?","url":"https://help.studapart.com/fr/articles/7837438-quelles-sont-les-protections-de-studapart-pour-securiser-mon-logement"}],"targetUserType":"everyone","title":"Comment fonctionne Studapart ?","showTableOfContents":true,"synced":false},"breadcrumbs":[{"url":"https://help.studapart.com/fr/collections/6768032-ouvrir-un-compte-studapart","name":"Ouvrir un compte Studapart"},{"url":"https://help.studapart.com/fr/collections/6768056-comment-ca-fonctionne","name":"Comment ça fonctionne ? "}],"selectedReaction":null,"showReactions":true,"themeCSSCustomProperties":{"--body-bg":"rgb(255, 255, 255)","--body-image":"none","--body-bg-rgb":"255, 255, 255","--body-border":"rgb(230, 230, 230)","--body-primary-color":"#1a1a1a","--body-secondary-color":"#737373","--body-reaction-bg":"rgb(242, 242, 242)","--body-reaction-text-color":"rgb(64, 64, 64)","--body-toc-active-border":"#737373","--body-toc-inactive-border":"#f2f2f2","--body-toc-inactive-color":"#737373","--body-toc-active-font-weight":400,"--body-table-border":"rgb(204, 204, 204)","--body-color":"hsl(0, 0%, 0%)","--footer-bg":"rgb(255, 255, 255)","--footer-image":"none","--footer-border":"rgb(230, 230, 230)","--footer-color":"hsl(211, 10%, 61%)","--header-bg":"rgb(51, 204, 153)","--header-image":"none","--header-color":"hsl(0, 0%, 100%)","--collection-card-bg":"rgb(255, 255, 255)","--collection-card-image":"none","--collection-card-color":"hsl(160, 60%, 50%)","--card-bg":"rgb(255, 255, 255)","--card-border-color":"rgb(230, 230, 230)","--card-border-inner-radius":"6px","--card-border-radius":"8px","--card-shadow":"0 1px 2px 0 rgb(0 0 0 / 0.05)","--search-bar-border-radius":"10px","--search-bar-width":"100%","--ticket-blue-bg-color":"#dce1f9","--ticket-blue-text-color":"#334bfa","--ticket-green-bg-color":"#d7efdc","--ticket-green-text-color":"#0f7134","--ticket-orange-bg-color":"#ffebdb","--ticket-orange-text-color":"#b24d00","--header-height":"245px","--header-subheader-background-color":"#000000","--header-subheader-font-color":"#FFFFFF","--content-block-bg":"rgb(255, 255, 255)","--content-block-image":"none","--content-block-color":"hsl(0, 0%, 10%)","--content-block-button-bg":"rgb(51, 75, 250)","--content-block-button-image":"none","--content-block-button-color":"hsl(0, 0%, 100%)","--content-block-button-radius":"6px","--primary-color":"hsl(160, 60%, 50%)","--primary-color-alpha-10":"hsla(160, 60%, 50%, 0.1)","--primary-color-alpha-60":"hsla(160, 60%, 50%, 0.6)","--text-on-primary-color":"#1a1a1a"},"intl":{"defaultLocale":"fr","locale":"fr","messages":{"layout.skip_to_main_content":"Passer au contenu principal","article.attachment_icon":"Icône de pièce jointe","article.related_articles":"Articles connexes","article.written_by":"Écrit par \u003cb\u003e{author}\u003c/b\u003e","article.table_of_contents":"Table des matières","breadcrumb.all_collections":"Toutes les collections","collection.article_count.one":"{count} article","collection.article_count.other":"{count} articles","collection.articles_heading":"Articles","collection.sections_heading":"Collections","collection.written_by.one":"Écrit par \u003cb\u003e{author}\u003c/b\u003e","collection.written_by.two":"Coécrit par \u003cb\u003e{author1}\u003c/b\u003e et \u003cb\u003e{author2}\u003c/b\u003e","collection.written_by.three":"Coécrit par \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e et \u003cb\u003e{author3}\u003c/b\u003e","collection.written_by.four":"Coécrit par \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e et 1 autre personne","collection.written_by.other":"Coécrit par \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e et {count} autres personnes","collection.by.one":"Par {author}","collection.by.two":"Par {author1} et 1 autre contributeur","collection.by.other":"Par {author1} et {count} autres contributeurs","collection.by.count_one":"1 auteur","collection.by.count_plural":"{count} auteurs","community_banner.tip":"Conseil","community_banner.label":"\u003cb\u003eVous avez d’autres questions ?\u003c/b\u003e Consultez le {link}","community_banner.link_label":"Forum de notre communauté","community_banner.description":"Trouvez réponse à vos questions et obtenez de l’aide auprès des experts de la communauté Intercom","header.headline":"Conseils et réponses de l’équipe {appName}","header.menu.open":"Ouvrir le menu","header.menu.close":"Fermer le menu","locale_picker.aria_label":"Changer de langue","not_authorized.cta":"Vous pouvez nous envoyer un message ou vous connecter à {link}","not_found.title":"Désolé, cette page n’existe pas.","not_found.not_here":"Cette page n’existe plus","not_found.not_authorized":"Le chargement de cet article est impossible ; peut-être devez-vous d'abord vous connecter.","not_found.try_searching":"Recherchez votre réponse","not_found.send_a_message":"Ou envoyez-nous un message","no_articles.title":"Le centre d’aide est vide","no_articles.no_articles":"Ce centre d’aide ne contient ni articles ni collections pour l’instant.","preview.invalid_preview":"Aucun aperçu n’est disponible pour {previewType}","reaction_picker.did_this_answer_your_question":"Avez-vous trouvé la réponse à votre question ?","reaction_picker.reaction.disappointed.title":"Déception","reaction_picker.reaction.disappointed.aria_label":"Réaction de déception","reaction_picker.reaction.neutral.title":"Neutre","reaction_picker.reaction.neutral.aria_label":"Réaction neutre","reaction_picker.reaction.smiley.title":"Smiley","reaction_picker.reaction.smiley.aria_label":"Smiley de réaction","search.box_placeholder":"Rechercher un article...","search.no_results":"Aucun article n’a été trouvé pour :","search.clear_search":"Effacer la requête de recherche","search.successful":"Résultats de recherche pour :","search.submit_btn":"Rechercher un article","footer.powered_by":"Optimisé par Intercom","footer.social.facebook":"Facebook","footer.social.linkedin":"LinkedIn","footer.social.twitter":"Twitter","tickets.title":"Tickets","tickets.company_selector_option":"Tickets de {companyName}","tickets.all_states":"Tous les états","tickets.filters.company_tickets":"Tous les tickets","tickets.filters.my_tickets":"Créés par moi","tickets.no_tickets_found":"Aucun ticket trouvé","tickets.navigation.home":"Accueil","tickets.navigation.tickets_portal":"Portail Tickets","tickets.navigation.ticket_details":"Ticket n\u003csup\u003eo\u003c/sup\u003e {ticketId}","tickets.view_conversation":"Afficher la conversation","tickets.send_message":"Nous envoyer un message","tickets.continue_conversation":"Poursuivre la conversation","tickets.avatar_image.image_alt":"Avatar de {firstName}","tickets.fields.id":"ID de ticket","tickets.fields.type":"Type de ticket","tickets.fields.title":"Titre","tickets.fields.description":"Description","tickets.fields.created_by":"Créé par","tickets.fields.email_for_notification":"Vous recevrez une notification ici et par e-mail","tickets.fields.created_at":"Date de création","tickets.fields.state":"État du ticket","tickets.fields.assignee":"Responsable","tickets.link-block.title":"Portail Tickets","tickets.link-block.description":"Suivez l’avancement des tickets liés à votre entreprise.","tickets.states.submitted":"Envoyé","tickets.states.in_progress":"En cours","tickets.states.waiting_on_customer":"En attente de votre réponse","tickets.states.resolved":"Résolu","tickets.states.description.unassigned.submitted":"Nous étudierons bientôt ce dossier.","tickets.states.description.assigned.submitted":"{assigneeName} étudiera bientôt ce dossier","tickets.states.description.unassigned.in_progress":"Nous y travaillons !","tickets.states.description.assigned.in_progress":"{assigneeName} s’en occupe !","tickets.states.description.unassigned.waiting_on_customer":"Nous avons besoin de plus d’informations de votre part","tickets.states.description.assigned.waiting_on_customer":"{assigneeName} a besoin de plus d’informations de votre part","tickets.states.description.unassigned.resolved":"Nous avons résolu votre ticket","tickets.states.description.assigned.resolved":"{assigneeName} a résolu votre ticket","tickets.attributes.boolean.true":"Oui","tickets.attributes.boolean.false":"Non"}},"_sentryTraceData":"6b47206728afbf2d3df580fc8ad4e13f-88f11d25576ecaf4-0","_sentryBaggage":"sentry-environment=production,sentry-release=aPweG0a0_1x27RPUgNwh8,sentry-public_key=187f842308a64dea9f1f64d4b1b9c298,sentry-trace_id=6b47206728afbf2d3df580fc8ad4e13f,sentry-sampled=false"},"__N_SSP":true},"page":"/[helpCenterIdentifier]/[locale]/articles/[articleSlug]","query":{"helpCenterIdentifier":"studapart","locale":"fr","articleSlug":"5214405-comment-fonctionne-studapart"},"buildId":"aPweG0a0_1x27RPUgNwh8","assetPrefix":"https://static.intercomassets.com","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[9807],"gssp":true,"scriptLoader":[]}</script></body></html>