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Sprinklr Service: The Leading AI-Powered CCaaS Platform
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Digital Twin</span></a></div></div><div class="border-t border-gainsboroGray pt-6"><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Platform</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 47 34" class="h-5 flex-none me-3"><g clip-path="url(#service_svg__a)"><path d="M23.512 6.123C15.999-3.201-1.1.196.064 15.229c.593 7.724 6.582 14.282 12.359 18.865l2.116-4.78c.799-1.57 2.058-2.895 3.63-3.823a10.361 10.361 0 0 1 5.258-1.42c1.86 0 3.684.492 5.257 1.42 1.573.928 2.832 2.253 3.63 3.823l2.117 4.78c5.777-4.583 11.766-11.141 12.358-18.865C48.123.177 31.045-3.2 23.512 6.123Zm0 16.099a5.83 5.83 0 0 1-3.08-.872 5.27 5.27 0 0 1-2.043-2.323 4.856 4.856 0 0 1-.315-2.99 5.08 5.08 0 0 1 1.517-2.65 5.677 5.677 0 0 1 2.839-1.417 5.912 5.912 0 0 1 3.203.295 5.48 5.48 0 0 1 2.488 1.906c.61.851.935 1.852.935 2.876 0 1.372-.584 2.688-1.624 3.66-1.04.97-2.45 1.515-3.92 1.515Z"></path></g><defs><clipPath id="service_svg__a"><path fill="#fff" d="M0 0h47v33.167H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Service</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/customer-service/inbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Inbound Voice</span></div></a><a href="/products/customer-service/outbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Voice</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/products/customer-service/livechat/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Live Chat Support</span></div></a><a href="/products/customer-service/community-forum/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Communities</span></div></a><a href="/products/customer-service/conversational-ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational AI Platform</span></div></a><a href="/products/customer-service/conversational-ivr/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational IVR</span></div></a><a href="/products/customer-service/knowledge-base/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Knowledge Base Software</span></div></a><a href="/products/customer-service/agent-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified Agent Desktop</span></div></a><a href="/products/customer-service/agent-assist/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Agent Assist</span></div></a><a href="/products/customer-service/omnichannel-routing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Routing</span></div></a><a href="/products/customer-service/quality-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI-Powered Quality Management</span></div></a><a href="/products/customer-service/supervisor-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Supervisor Console</span></div></a><a href="/products/customer-service/conversational-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Analytics</span></div></a><a href="/products/customer-service/workforce-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Management</span></div></a><a href="/products/customer-service/analytics-and-reporting/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reporting and Analytics</span></div></a><a href="/products/customer-service/omnichannel-survey/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Surveys</span></div></a><a href="/products/customer-service/guided-workflow/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Guided Workflows</span></div></a><a href="/products/customer-service/service-command-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service Command Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788c0 10.435 8.435 18.869 18.83 18.869 10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901Zm0 7.263c2.609 0 4.713 2.127 4.713 4.722 0 2.595-2.122 4.721-4.712 4.721s-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722Zm0 23.23a12.747 12.747 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.361 8.361 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785h.018ZM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.401 5.401 0 0 0-5.396-5.407 5.401 5.401 0 0 0-5.396 5.407 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269ZM44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.401 5.401 0 0 0 44.607 0a5.401 5.401 0 0 0-5.396 5.406 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.281 1.281 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772Z"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/social-media-management/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/social-media-management/social-media-publishing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Publishing and Engagement</span></div></a><a href="/products/social-media-management/employee-advocacy-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee Advocacy</span></div></a><a href="/products/social-media-management/distributed-marketing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Marketing for Distributed Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Works Best With</p><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social Customer Service</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653c0 10.85 8.843 19.653 19.74 19.653 10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0Zm0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4c-2.715 0-4.94-2.215-4.94-4.918 0-2.703 2.225-4.917 4.94-4.917Zm0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942h.02Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/consumer-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Listening</span></div></a><a href="/products/consumer-intelligence/competitive-benchmarking/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Competitive Insights and Benchmarking</span></div></a><a href="/products/consumer-intelligence/product-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><a href="/products/consumer-intelligence/location-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Location Insights</span></div></a><a href="/products/consumer-intelligence/visual-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><a href="/products/consumer-intelligence/media-monitoring/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media Monitoring and Analytics</span></div></a><a href="/products/consumer-intelligence/surveys/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0Zm-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14 0-2.833 2.317-5.14 5.163-5.14 2.845 0 5.162 2.307 5.162 5.14 0 2.833-2.317 5.14-5.162 5.14ZM31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29ZM39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/marketing-and-advertising/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/marketing-and-advertising/content-marketing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Marketing and Campaign Planning</span></div></a><a href="/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Advertising</span></div></a><a href="/products/marketing-and-advertising/marketing-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Marketing Analytics</span></div></a><a href="/products/marketing-and-advertising/ad-comment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Ad Comment Moderation</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Platform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/products/platform/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/products/platform/ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><a href="/products/platform/ai-plus/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI+</span></div></a><a href="/products/platform/ai-studio/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Studio</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security</span></div></a><a href="/products/platform/integrations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrations</span></div></a><a href="/products/platform/sprinklr-sandbox/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><a href="/products/platform/display/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Display</span></div></a><a href="/products/platform/presentations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Presentations</span></div></a><a href="/products/platform/active-data-retention/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Active Data Retention</span></div></a><a data-link-type="external" href="https://developer.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Solutions">Solutions</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Industry</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">By Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><a href="/industries/cpg/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><a href="/industries/financial-services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Financial Services</span></div></a><a href="/industries/government/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Government</span></div></a><a href="/industries/retail/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><a href="/industries/technology/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technology</span></div></a><a href="/industries/telecom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telecommunications</span></div></a><a href="/industries/travel-hospitality/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Travel & Hospitality</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketing Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer Service Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Marketing Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/marketing/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/marketing/crisis-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Crisis Management</span></div></a><a href="/teams/marketing/campaign-content-lifecycle-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content Lifecycle Management</span></div></a><a href="/teams/marketing/social-media-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Media Management</span></div></a><a href="/teams/marketing/compliant-digital-selling/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliant Digital Selling</span></div></a><a href="/teams/marketing/franchise-digital-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise Digital Management</span></div></a><a href="/teams/marketing/executive-reputation-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Executive Reputation Management</span></div></a><a href="/teams/marketing/industry-insights-competitive-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Industry Insights and Competitive Intelligence</span></div></a><a href="/teams/marketing/creative-insights-production-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Creative Insights and Production Optimization</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Customer Service Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/teams/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Overview</p></a><a href="/teams/customer-service/omnichannel-contact-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><a href="/teams/customer-service/customer-self-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Self-Service</span></div></a><a href="/teams/customer-service/digital-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Digital Customer Service</span></div></a><a href="/teams/customer-service/outbound-campaign-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound Campaign Management</span></div></a><a href="/teams/customer-service/workforce-engagement-and-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><a href="/teams/customer-service/contact-center-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><a href="/teams/customer-service/social-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social Customer Service</span></div></a><a href="/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/teams/customer-service/proactive-digital-engagement/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proactive Digital Engagement</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><a href="/unified-cxm/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Customers">Customers</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/stories/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer Stories</span></div></a><a href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><a data-link-type="external" href="https://community.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Company">Company</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/our-story/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Story</span></div></a><a href="/leadership/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Leadership</span></div></a><a href="/newsroom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Newsroom</span></div></a><a href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partners</span></div></a><a href="/careers/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Careers</span></div></a><a data-link-type="external" href="https://investors.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Investor Relations</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Security & Data Privacy</span></div></a><a href="/sustainability/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sustainability</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Resources">Resources</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="border-r border-menuBorder shrink-0 w-[252px]"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Learn</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Services</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Support</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/sprinklr-social-roi-estimator/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Social ROI Estimator</span></div></a><a href="/ai-maturity-assessment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Maturity Assessment</span></div></a><a href="/cx-wise/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CX-WISE</span></div></a><a href="/analyst-reports/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Analyst Reports</span></div></a><a href="/demo-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Demo Center</span></div></a><a href="/resources/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">eBooks & Reports</span></div></a><a href="/events/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Events & Webinars</span></div></a><a href="/blog/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Blog</span></div></a><a href="/cxm/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified-CXM Guide</span></div></a><a href="/forbes-influential-cmos-2024/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Forbes Influential CMO 2024</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Our Services</span></div></a><a href="/sprinklr-training/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Training</span></div></a><a href="/agency/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">For Agencies</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/help/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Help Center</span></div></a><a data-link-type="external" href="https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Release Notes</span></div></a><a href="/contact-us/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Contact Us</span></div></a></div></div></div></div></div></div></div></div></li></ul></div><div class="flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10"><a href="/pricing/customer-service/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Pricing">Pricing</span></div></a><a data-link-type="external" 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fill-black"><path d="M3.892 2.753.324.038C.221-.04.09.006.03.143A.357.357 0 0 0 0 .285v5.43C0 5.872.097 6 .216 6a.178.178 0 0 0 .108-.038l3.568-2.715c.103-.079.139-.253.079-.39a.262.262 0 0 0-.08-.104Z"></path></svg><!--/$--><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px]"><span>Sprinklr Service</span></span></div><div class="flex flex-col items-center text-center [text-wrap:balance] mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] pt-14 tablet-sm:pt-[72px] desktop-sm:pt-24 desktop-lg:pt-[120px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 tablet-sm:h-10 desktop-sm:h-11 desktop-lg:h-14 w-auto mb-4 desktop-sm:mb-5 desktop-lg:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><h2 class="whitespace-pre-line text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-2 desktop-sm:text-tablet-sm/heading-1 desktop-lg:text-desktop-large/heading-2">The next generation of CCaaS is here</h2><span class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-1 mt-3 tablet-sm:mt-4">Digital-first customer service, enterprise-scale voice support. Redefine customer service with an AI-powered platform that unifies voice, digital and social channels. Power channel-less interactions and seamless resolution no matter the channel of contact.</span><div class="flex gap-6 tablet-sm:gap-8 desktop-lg:gap-10 mt-6 tablet-sm:mt-8 desktop-lg:mt-10"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Request Demo</span></div></button></div></div><div class="w-full relative mt-8 tablet-sm:mt-10 desktop-sm:mt-16 desktop-lg:mt-20"><div class="absolute h-full top-6 w-full -z-10 flex flex-col tablet-sm:top-0"><div class="absolute -left-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primarySkyBlue/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><div class="absolute -right-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><svg class="w-full z-[1] h-[var(--mobile-curve-height)] tablet-sm:h-[var(--tablet-curve-height)] desktop-sm:h-[var(--desktop-small-curve-height)] desktop-lg:h-[var(--desktop-large-curve-height)]" preserveAspectRatio="none" viewBox="0 0 100 100" style="--mobile-curve-height:15px;--tablet-curve-height:91px;--desktop-small-curve-height:156px;--desktop-large-curve-height:204px"><path fill="#FFFFFF" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="flex-1 bg-white"></div></div><div><img alt="The next generation of CCaaS is here" fetchPriority="high" width="4192" height="2692" decoding="async" data-nimg="1" class="w-full origin-center object-contain mx-auto max-w-[312px] tablet-sm:max-w-[588px] desktop-sm:max-w-[740px] desktop-lg:max-w-[978px] block" style="color:transparent;transform:rotate3d(1, 1, 0, clamp(0deg, calc(30deg - (var(--scroll) - 150) * 0.05deg),30deg))" srcSet="//images.ctfassets.net/ukazlt65o6hl/Fgqma2RoEsmwT11Truh0I/798d1084f647e6c797afedc9aa13e65a/Unified_Agent_Desktop__2_.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/Fgqma2RoEsmwT11Truh0I/798d1084f647e6c797afedc9aa13e65a/Unified_Agent_Desktop__2_.png?w=3840&q=50&fm=webp"/></div></div></div></section><section data-widget-name="widgetProductSection" id="3tN2CZLR3yjJogXUwFVQna"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:0;--tablet-curve-height:0;--desktop-small-curve-height:0;--desktop-large-curve-height:0"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-8 tablet-sm:pt-12 desktop-lg:pt-16 pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetLogoStrip" id="7D4fqFsk21AKY6VccjWpSY"><!--$--><div><div class="max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto flex justify-center text-center w-full text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1 uppercase"><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4"><p>The world’s leading brands trust Sprinklr Service</p></div></div><div style="--animation-duration:0ms" class="overflow-hidden flex group fade-edges mt-4 tablet-sm:mt-6 desktop-lg:mt-8 h-8 tablet-sm:h-10 desktop-sm:h-12 desktop-lg:h-[60px]"><div class="shrink-0 h-full animate-[slide_var(--animation-duration)_infinite_linear_none_running] group-hover:paused flex items-center gap-8 pe-8"><img alt="Prada-logo-refresh" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/179nEzl1z28RdrtUES6IHZ/febf06fedace54ff69bef9f2fc3f7d8c/Prada.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/179nEzl1z28RdrtUES6IHZ/febf06fedace54ff69bef9f2fc3f7d8c/Prada.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/179nEzl1z28RdrtUES6IHZ/febf06fedace54ff69bef9f2fc3f7d8c/Prada.svg?w=640&q=50"/><img alt="honda-logo-refresh" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/16vWMHmf7pF0Y0PyeDlQDL/1382ae7ff6b2fd551f3c12e3653c423f/Honda.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/16vWMHmf7pF0Y0PyeDlQDL/1382ae7ff6b2fd551f3c12e3653c423f/Honda.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/16vWMHmf7pF0Y0PyeDlQDL/1382ae7ff6b2fd551f3c12e3653c423f/Honda.svg?w=640&q=50"/><img alt="Boat logo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7E5S0UYNoQFIo2UoBuPSfX/992aab69e7c0b865fc95c3793b6440a7/Boat.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/7E5S0UYNoQFIo2UoBuPSfX/992aab69e7c0b865fc95c3793b6440a7/Boat.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/7E5S0UYNoQFIo2UoBuPSfX/992aab69e7c0b865fc95c3793b6440a7/Boat.svg?w=640&q=50"/><img alt="Norse Atlantic logo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6SVfUeX1u7xmpitrdxNEwT/bfd12003bf0bfe53b83269ab50fe4e5e/Norse_Airlines.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6SVfUeX1u7xmpitrdxNEwT/bfd12003bf0bfe53b83269ab50fe4e5e/Norse_Airlines.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6SVfUeX1u7xmpitrdxNEwT/bfd12003bf0bfe53b83269ab50fe4e5e/Norse_Airlines.svg?w=640&q=50"/></div><div aria-hidden="true" class="shrink-0 h-full animate-[slide_var(--animation-duration)_infinite_linear_none_running] group-hover:paused flex items-center gap-8 pe-8"><img alt="Prada-logo-refresh" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/179nEzl1z28RdrtUES6IHZ/febf06fedace54ff69bef9f2fc3f7d8c/Prada.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/179nEzl1z28RdrtUES6IHZ/febf06fedace54ff69bef9f2fc3f7d8c/Prada.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/179nEzl1z28RdrtUES6IHZ/febf06fedace54ff69bef9f2fc3f7d8c/Prada.svg?w=640&q=50"/><img alt="honda-logo-refresh" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/16vWMHmf7pF0Y0PyeDlQDL/1382ae7ff6b2fd551f3c12e3653c423f/Honda.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/16vWMHmf7pF0Y0PyeDlQDL/1382ae7ff6b2fd551f3c12e3653c423f/Honda.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/16vWMHmf7pF0Y0PyeDlQDL/1382ae7ff6b2fd551f3c12e3653c423f/Honda.svg?w=640&q=50"/><img alt="Boat logo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7E5S0UYNoQFIo2UoBuPSfX/992aab69e7c0b865fc95c3793b6440a7/Boat.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/7E5S0UYNoQFIo2UoBuPSfX/992aab69e7c0b865fc95c3793b6440a7/Boat.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/7E5S0UYNoQFIo2UoBuPSfX/992aab69e7c0b865fc95c3793b6440a7/Boat.svg?w=640&q=50"/><img alt="Norse Atlantic logo" loading="eager" width="200" height="60" decoding="async" data-nimg="1" class="h-full w-auto max-w-[106px] tablet-sm:max-w-[132px] desktop-sm:max-w-[160px] desktop-lg:max-w-[200px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6SVfUeX1u7xmpitrdxNEwT/bfd12003bf0bfe53b83269ab50fe4e5e/Norse_Airlines.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6SVfUeX1u7xmpitrdxNEwT/bfd12003bf0bfe53b83269ab50fe4e5e/Norse_Airlines.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6SVfUeX1u7xmpitrdxNEwT/bfd12003bf0bfe53b83269ab50fe4e5e/Norse_Airlines.svg?w=640&q=50"/></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="5MFXa7tcia6HIab2QlZHqT"><!--$--><div class="relative z-0 bg-[#F5F5F5] [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#F5F5F5]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="refreshProductFeatureInfo" id="7I2lcilAhKW35VkAorrFRi"><!--$--><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto flex flex-col items-center gap-6 tablet-sm:gap-8 desktop-sm:gap-10 desktop-lg:gap-12"><div class="dark:text-white text-center"><div class="text-mobile-sm/overline-2 tablet-sm:text-tablet-sm/overline-3 desktop-sm:text-tablet-sm/overline-1 desktop-lg:text-desktop-large/overline-1 mb-4 tablet-sm:mb-6 text-cometBlack">WHY SPRINKLR SERVICE</div><h2 class="whitespace-pre-line block text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Reduce contact center costs by up to 33%</h2><span class="whitespace-pre-line block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-3 tablet-sm:mt-4 desktop-lg:mt-6">Unify your customer service on one platform and eliminate multiple point solutions. Improve contact center productivity and deliver frictionless customer experiences.</span></div><div class="flex items-center justify-center"><img alt="Feature Info - Sprinklr Service" loading="lazy" width="1996" height="2076" decoding="async" data-nimg="1" class="max-h-[406px] tablet-sm:max-h-[500px] desktop-sm:max-h-[600px] desktop-lg:max-h-[700px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/UQ6cofx7ANGStOGniHMC4/6133710457f71e544ccf0f9a8c838b90/service-overview-feature-image.png?w=2048&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/UQ6cofx7ANGStOGniHMC4/6133710457f71e544ccf0f9a8c838b90/service-overview-feature-image.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/UQ6cofx7ANGStOGniHMC4/6133710457f71e544ccf0f9a8c838b90/service-overview-feature-image.png?w=3840&q=50&fm=webp"/></div><div class="grid grid-cols-1 tablet-sm:grid-cols-3 gap-4 desktop-lg:gap-8"><div class="rounded-[8px] p-0.5 bg-oceanBridgeBottomRight tablet:bg-oceanBridgeBottomRight max-w-[312px] tablet-sm:max-w-[218px] desktop-sm:max-w-[298px] desktop-lg:max-w-[390px]"><div class="flex flex-col justify-between bg-white h-full w-full rounded-[6px] p-5 tablet-sm:p-4 desktop-sm:p-6"><div class="flex flex-col"><img alt="Icon" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 place-self-start tablet-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6iDGQFxHuuBuLq0EZjj0Zk/2381f9b06b8f63b74eb92e196c6e7fa8/Icon_Rocket.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6iDGQFxHuuBuLq0EZjj0Zk/2381f9b06b8f63b74eb92e196c6e7fa8/Icon_Rocket.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6iDGQFxHuuBuLq0EZjj0Zk/2381f9b06b8f63b74eb92e196c6e7fa8/Icon_Rocket.svg?w=256&q=50"/><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-3 tablet-sm:mb-4">Digital-first</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4"><p>Unlock efficiency and drive sales with digital-first customer service experiences. Cut costs by deflecting calls to digital channels and enable customers to resolve issues by themselves with self-service solutions.</p></div></div></div></div><div class="rounded-[8px] p-0.5 bg-oceanBridgeBottomRight tablet:bg-oceanBridgeBottomRight max-w-[312px] tablet-sm:max-w-[218px] desktop-sm:max-w-[298px] desktop-lg:max-w-[390px]"><div class="flex flex-col justify-between bg-white h-full w-full rounded-[6px] p-5 tablet-sm:p-4 desktop-sm:p-6"><div class="flex flex-col"><img alt="Channel Less Experience Logo" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 place-self-start tablet-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6inyc77kyKsYriKdSTKMWo/f5f26dd253d6aaa08be28aebca062e8f/Icon_Unified.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6inyc77kyKsYriKdSTKMWo/f5f26dd253d6aaa08be28aebca062e8f/Icon_Unified.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6inyc77kyKsYriKdSTKMWo/f5f26dd253d6aaa08be28aebca062e8f/Icon_Unified.svg?w=256&q=50"/><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-3 tablet-sm:mb-4">Channel-less</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4"><p>Go beyond omnichannel support. Get a single view of the customer across all channels. Drive a unified service experience by enabling seamless channel-switch without loss of context.</p></div></div></div></div><div class="rounded-[8px] p-0.5 bg-oceanBridgeBottomRight tablet:bg-oceanBridgeBottomRight max-w-[312px] tablet-sm:max-w-[218px] desktop-sm:max-w-[298px] desktop-lg:max-w-[390px]"><div class="flex flex-col justify-between bg-white h-full w-full rounded-[6px] p-5 tablet-sm:p-4 desktop-sm:p-6"><div class="flex flex-col"><img alt="Artificial Intelligence logo" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 place-self-start tablet-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5DP3rNa9g8FcrdfK33Iv0o/f47de3c6c0c80a3932d9c385c5c2199b/Icon_AI_Magic.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/5DP3rNa9g8FcrdfK33Iv0o/f47de3c6c0c80a3932d9c385c5c2199b/Icon_AI_Magic.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/5DP3rNa9g8FcrdfK33Iv0o/f47de3c6c0c80a3932d9c385c5c2199b/Icon_AI_Magic.svg?w=256&q=50"/><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-3 tablet-sm:mb-4">Industry-leading AI</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4"><p>Deploy unified AI models tailored to specific industries — and effortlessly scale them across use cases, channels and functions to enhance your contact center productivity.</p></div></div></div></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="ZRcSE1iHREdPWxeQ6bscF"><!--$--><div class="relative z-0 dark" id="product-section"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:R19ammmlda:"><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:R19ammmlda:"><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" fill="url(#blur)"></circle></mask><mask id="blur-3-:R19ammmlda:"><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:R19ammmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:R19ammmlda:)"><rect class="fill-primarySpaceGrey" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" class="fill-primaryEarthGreen/60" mask="url(#blur-1-:R19ammmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" class="fill-primarySunOrange/60" mask="url(#blur-2-:R19ammmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" class="fill-primarySkyBlue/60" mask="url(#blur-3-:R19ammmlda:)"></circle></g></svg></div><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="refreshProductSectionTab" id="3PoIQopg1wB0Go9KL1j1s9"><!--$--><div><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto text-center dark:text-white mb-6 desktop-sm:mb-12"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3 mb-2.5 tablet-sm:mb-4 desktop-lg:mb-6">Future-proof customer service with our all-in-one CCaaS platform</h3><p class="whitespace-pre-line text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1">Redefine your contact center operations with AI at its core. Automate manual processes to improve agent productivity and delight customers at every touchpoint.</p></div><div class="w-full relative"><div class="w-full" style="--header-height:0px"><div class="bg-neroBlack sticky w-full z-[20] top-[var(--header-height)]"><div class="flex overflow-x-scroll no-scrollbar tablet-sm:overflow-hidden gap-10 px-5 tablet-sm:px-10 desktop-lg:px-[78px] tablet-sm:gap-[21px] desktop-sm:gap-[27px] desktop-lg:gap-4"><div class="flex flex-1 text-lg text-center items-center justify-center relative border-b-[5px] text-white border-[#118ACB]"><h3 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-desktop-large/heading-6 desktop-lg:text-desktop-large/heading-5 py-3.5 px-2 tablet-sm:p-4 desktop-sm:px-9 desktop-sm:py-5 desktop-lg:p-7">Channel-less Service</h3></div><div class="flex flex-1 text-lg text-center items-center justify-center relative border-b-[5px] text-mediumGrey hover:text-white hover:cursor-pointer border-transparent"><h3 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-desktop-large/heading-6 desktop-lg:text-desktop-large/heading-5 py-3.5 px-2 tablet-sm:p-4 desktop-sm:px-9 desktop-sm:py-5 desktop-lg:p-7">Self-Service</h3></div><div class="flex flex-1 text-lg text-center items-center justify-center relative border-b-[5px] text-mediumGrey hover:text-white hover:cursor-pointer border-transparent"><h3 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-desktop-large/heading-6 desktop-lg:text-desktop-large/heading-5 py-3.5 px-2 tablet-sm:p-4 desktop-sm:px-9 desktop-sm:py-5 desktop-lg:p-7">Agent Experience</h3></div><div class="flex flex-1 text-lg text-center items-center justify-center relative border-b-[5px] text-mediumGrey hover:text-white hover:cursor-pointer border-transparent"><h3 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-sm:text-desktop-large/heading-6 desktop-lg:text-desktop-large/heading-5 py-3.5 px-2 tablet-sm:p-4 desktop-sm:px-9 desktop-sm:py-5 desktop-lg:p-7">Planning and Insights</h3></div></div><div class="absolute h-[1px] bg-mediumGrey bottom-0 start-0 w-full -z-10"></div></div><div class="pt-8 tablet-sm:pt-6 desktop-sm:pt-10 desktop-lg:pt-20"><!--$--><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto"><div class="dark:text-white text-center mb-4 tablet-sm:mb-10 desktop-sm:mb-[52px] desktop-lg:mb-14"><h4 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Effortlessly switch channels without losing context</h4><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 mt-2.5 desktop-sm:mt-4 desktop-lg:mt-6">Enable agents with a unified platform to ensure seamless conversations even as customers switch from one channel to another.</p></div><div class="grid grid-cols-1 tablet-sm:grid-cols-3 gap-4 desktop-lg:gap-8"><div class="h-full flex flex-col justify-between gap-8 bg-deepZinc rounded-[8px] p-4 desktop-sm:px-3.5 desktop-sm:py-6 desktop-lg:p-8"><div class="dark:text-white"><p class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-2.5 desktop-sm:mb-4">Inbound Voice</p><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Simplify reaching out for assistance with hassle-free calls and empower your agents to provide unforgettable service.</p></div><div class="flex flex-col gap-6 tablet-sm:gap-5 desktop-sm:gap-8 desktop-lg:gap-10"><a href="/products/customer-service/inbound-voice/"><span class="flex items-center gap-3 text-baseBlack hover:text-primaryOceanBlue hover:underline dark:text-white"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a><img alt="Inbound Voice " loading="lazy" width="4000" height="2543" decoding="async" data-nimg="1" class="h-[190px] tablet-sm:h-[126px] desktop-sm:h-[186px] desktop-lg:h-[222px] w-full object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2aoibg8t41K567YqBcufyM/e071a06b3fdc0d5bc31051fbe6bf07bb/Inbound_Voice__1_.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/2aoibg8t41K567YqBcufyM/e071a06b3fdc0d5bc31051fbe6bf07bb/Inbound_Voice__1_.png?w=3840&q=50&fm=webp"/></div></div><div class="h-full flex flex-col justify-between gap-8 bg-deepZinc rounded-[8px] p-4 desktop-sm:px-3.5 desktop-sm:py-6 desktop-lg:p-8"><div class="dark:text-white"><p class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-2.5 desktop-sm:mb-4">Outbound Voice</p><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Intelligently route omnichannel interactions to the right agent with the right expertise at the right time.</p></div><div class="flex flex-col gap-6 tablet-sm:gap-5 desktop-sm:gap-8 desktop-lg:gap-10"><a href="/products/customer-service/outbound-voice/"><span class="flex items-center gap-3 text-baseBlack hover:text-primaryOceanBlue hover:underline dark:text-white"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a><img alt="Outbound Voice" loading="lazy" width="4000" height="2550" decoding="async" data-nimg="1" class="h-[190px] tablet-sm:h-[126px] desktop-sm:h-[186px] desktop-lg:h-[222px] w-full object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6pAQJi07M8CpydFS4yzKy4/dcccde94acf3a1add6b3d0a75eff3377/Outbound_Voice.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/6pAQJi07M8CpydFS4yzKy4/dcccde94acf3a1add6b3d0a75eff3377/Outbound_Voice.png?w=3840&q=50&fm=webp"/></div></div><div class="h-full flex flex-col justify-between gap-8 bg-deepZinc rounded-[8px] p-4 desktop-sm:px-3.5 desktop-sm:py-6 desktop-lg:p-8"><div class="dark:text-white"><p class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-2.5 desktop-sm:mb-4">Social</p><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Scale your customer service across 15+ social channels with a unified platform built to analyze millions of unstructured public conversations, trends and mentions with industry-leading channel coverage.</p></div><div class="flex flex-col gap-6 tablet-sm:gap-5 desktop-sm:gap-8 desktop-lg:gap-10"><a href="/products/customer-service/social-media-channels/"><span class="flex items-center gap-3 text-baseBlack hover:text-primaryOceanBlue hover:underline dark:text-white"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a><img alt="Hero social" loading="lazy" width="1920" height="1244" decoding="async" data-nimg="1" class="h-[190px] tablet-sm:h-[126px] desktop-sm:h-[186px] desktop-lg:h-[222px] w-full object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1CVbh3QSIsBFyKzCciSDkk/bb6d40e637f61caab77769af5c4c967a/Hero_social.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1CVbh3QSIsBFyKzCciSDkk/bb6d40e637f61caab77769af5c4c967a/Hero_social.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1CVbh3QSIsBFyKzCciSDkk/bb6d40e637f61caab77769af5c4c967a/Hero_social.png?w=3840&q=50&fm=webp"/></div></div><div class="h-full flex flex-col justify-between gap-8 bg-deepZinc rounded-[8px] p-4 desktop-sm:px-3.5 desktop-sm:py-6 desktop-lg:p-8"><div class="dark:text-white"><p class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-2.5 desktop-sm:mb-4">Live Chat</p><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Deliver prompt customer service and increase sales with co-browsing and video commerce via live chat on your websites and mobile applications.</p></div><div class="flex flex-col gap-6 tablet-sm:gap-5 desktop-sm:gap-8 desktop-lg:gap-10"><a href="/products/customer-service/livechat/"><span class="flex items-center gap-3 text-baseBlack hover:text-primaryOceanBlue hover:underline dark:text-white"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a><img alt="LiveChat " loading="lazy" width="4000" height="2500" decoding="async" data-nimg="1" class="h-[190px] tablet-sm:h-[126px] desktop-sm:h-[186px] desktop-lg:h-[222px] w-full object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/54BmcLWno54pspJGngJ47I/9792280e5b8de3e348accfc3f6df1d79/LiveChat__1_.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/54BmcLWno54pspJGngJ47I/9792280e5b8de3e348accfc3f6df1d79/LiveChat__1_.png?w=3840&q=50&fm=webp"/></div></div><div class="h-full flex flex-col justify-between gap-8 bg-deepZinc rounded-[8px] p-4 desktop-sm:px-3.5 desktop-sm:py-6 desktop-lg:p-8"><div class="dark:text-white"><p class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mb-2.5 desktop-sm:mb-4">Community</p><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Empower customers to engage, self-serve, collaborate and educate each other about your products and services.</p></div><div class="flex flex-col gap-6 tablet-sm:gap-5 desktop-sm:gap-8 desktop-lg:gap-10"><a href="/products/customer-service/community-forum/"><span class="flex items-center gap-3 text-baseBlack hover:text-primaryOceanBlue hover:underline dark:text-white"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a><img alt="Communities Hero" loading="lazy" width="4000" height="2518" decoding="async" data-nimg="1" class="h-[190px] tablet-sm:h-[126px] desktop-sm:h-[186px] desktop-lg:h-[222px] w-full object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/19aUl4LlTG0I3ZxPBuqmZe/c3ccb4bb68c1797cd420108f9fa7810f/Communities_Hero.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/19aUl4LlTG0I3ZxPBuqmZe/c3ccb4bb68c1797cd420108f9fa7810f/Communities_Hero.png?w=3840&q=50&fm=webp"/></div></div></div></div><!--/$--></div></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="3vTo0xhuahkXA6YHWYURq2"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="refreshWidgetCarousel" id="9lxfBEP1leEDXyFhQDy0I"><!--$--><div class="flex flex-col items-center"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto text-center mb-6 tablet-sm:mb-12 desktop-sm:mb-14"><h3 class="whitespace-pre-line text-center text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3 dark:text-white">Sprinklr Service is setting new standards in customer service</h3></div><div class="w-full"><div data-slide-type="ANALYST" class="w-full flex flex-col"><div class="overflow-hidden w-full"><div class="grid transform-gpu [--slides-to-show:--slides-to-show-mobile] tablet-sm:[--slides-to-show:--slides-to-show-tablet-small] tablet:[--slides-to-show:--slides-to-show-tablet] desktop-sm:[--slides-to-show:--slides-to-show-desktop]" style="--slides-to-show-desktop:1.7;--slides-to-show-mobile:1.2;--slides-to-show-tablet:1.2;--slides-to-show-tablet-small:1.2;--center-offset:calc((var(--slides-to-show) - 1) / 2);--clone-count:2;--active-slide-index:0;grid-auto-columns:calc(100% / var(--slides-to-show));grid-auto-flow:column;transform:translateX(calc((100% / var(--slides-to-show)) * (var(--center-offset) - var(--clone-count) - var(--active-slide-index))))"><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr Service recognized as a Contact Center Leader by G2</p><img alt="Image" loading="lazy" width="770" height="1000" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="G2 Summer’ 23 rankings" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/20QAWQ39JhHbVvKZQ5BTNI/69ec9541004701f74573a2328ccb23fc/G2.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/20QAWQ39JhHbVvKZQ5BTNI/69ec9541004701f74573a2328ccb23fc/G2.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/20QAWQ39JhHbVvKZQ5BTNI/69ec9541004701f74573a2328ccb23fc/G2.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/blog/sprinklr-service-g2-contact-center-leader/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Image" loading="lazy" width="770" height="1000" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr Service recognized as a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI</p><img alt="Gartner CMP" loading="lazy" width="1920" height="2012" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Gartner logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/44AgB6Pr6ty7wB1Jw5a5ZM/3c3c8861b38c476c07be308914d0787a/Gartner.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/44AgB6Pr6ty7wB1Jw5a5ZM/3c3c8861b38c476c07be308914d0787a/Gartner.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/44AgB6Pr6ty7wB1Jw5a5ZM/3c3c8861b38c476c07be308914d0787a/Gartner.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/gartner-conversational-ai-2023/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Gartner CMP" loading="lazy" width="1920" height="2012" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-100 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024</p><img alt="Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024" loading="lazy" width="1228" height="1263" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Forrester logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/forrester-wave-conversational-ai-for-customer-service-2024/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024" loading="lazy" width="1228" height="1263" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr Service recognized as a standalone solution in the CCaaS Landscape Report</p><img alt="Image" loading="lazy" width="1869" height="1131" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Forrester logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/forrester-ccaas-launch-report/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Image" loading="lazy" width="1869" height="1131" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr named a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024</p><img alt="Sprinklr named a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024" loading="lazy" width="780" height="794" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4yD704qFR8Ujvui7U0jAW2/732b6708e335eed464167bbd3eae39da/Wave_graph_cropped.png?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4yD704qFR8Ujvui7U0jAW2/732b6708e335eed464167bbd3eae39da/Wave_graph_cropped.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4yD704qFR8Ujvui7U0jAW2/732b6708e335eed464167bbd3eae39da/Wave_graph_cropped.png?w=1920&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Forrester logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a data-link-type="external" href="https://www.sprinklr.com/lp/forrester-wave-digital-customer-interaction-solutions-2024/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Sprinklr named a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024" loading="lazy" width="780" height="794" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4yD704qFR8Ujvui7U0jAW2/732b6708e335eed464167bbd3eae39da/Wave_graph_cropped.png?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4yD704qFR8Ujvui7U0jAW2/732b6708e335eed464167bbd3eae39da/Wave_graph_cropped.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4yD704qFR8Ujvui7U0jAW2/732b6708e335eed464167bbd3eae39da/Wave_graph_cropped.png?w=1920&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr Service recognized as a Contact Center Leader by G2</p><img alt="Image" loading="lazy" width="770" height="1000" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="G2 Summer’ 23 rankings" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/20QAWQ39JhHbVvKZQ5BTNI/69ec9541004701f74573a2328ccb23fc/G2.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/20QAWQ39JhHbVvKZQ5BTNI/69ec9541004701f74573a2328ccb23fc/G2.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/20QAWQ39JhHbVvKZQ5BTNI/69ec9541004701f74573a2328ccb23fc/G2.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/blog/sprinklr-service-g2-contact-center-leader/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Image" loading="lazy" width="770" height="1000" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=828&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5pRYRHGCAuHHekTmNvGuCO/0d9bfdbc3e52bac77a80c04a2446dcc1/ContactCenter_Leader_Leader.png?w=1920&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr Service recognized as a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI</p><img alt="Gartner CMP" loading="lazy" width="1920" height="2012" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Gartner logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/44AgB6Pr6ty7wB1Jw5a5ZM/3c3c8861b38c476c07be308914d0787a/Gartner.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/44AgB6Pr6ty7wB1Jw5a5ZM/3c3c8861b38c476c07be308914d0787a/Gartner.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/44AgB6Pr6ty7wB1Jw5a5ZM/3c3c8861b38c476c07be308914d0787a/Gartner.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/gartner-conversational-ai-2023/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Gartner CMP" loading="lazy" width="1920" height="2012" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6jS3Rm28ey1N41EGukC6pG/30aa6902462dc48908ee8c76ffd69247/Figure1.webp?w=3840&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-100 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024</p><img alt="Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024" loading="lazy" width="1228" height="1263" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Forrester logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/forrester-wave-conversational-ai-for-customer-service-2024/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024" loading="lazy" width="1228" height="1263" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/166bun9hfBm8CSXqmm4pq2/ac79d906de0020b9f4a5824bd8d8f22e/wavegraphWave_ConvoAI_2024_cropped.png?w=3840&q=50&fm=webp"/></div></div></div></div><div class="cursor-pointer h-full"><div class="scale-90 origin-center transition-transform duration-1000 ease-in-out h-full bg-oceanBridgeBottomRight p-0.5 rounded tablet-sm:rounded-[8px] desktop-sm:rounded-[12px] desktop-lg:rounded-[16px] cursor-pointer"><div class="flex items-center justify-center tablet-sm:justify-between h-full w-full bg-white p-4 tablet-sm:py-6 tablet-sm:px-8 desktop-sm:px-14 desktop-sm:py-10 desktop-lg:p-10 rounded-sm tablet-sm:rounded-[6px] desktop-sm:rounded-[10px] desktop-lg:rounded-[14px]"><div class="flex flex-col items-center tablet-sm:items-start tablet-sm:max-w-[280px] desktop-sm:max-w-[372px] desktop-lg:max-w-[472px]"><img alt="Sprinklr Service" loading="lazy" width="314" height="96" decoding="async" data-nimg="1" class="h-6 desktop-sm:h-10 w-auto mb-2.5 tablet-sm:mb-4 desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=384&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1OZABlR5ATjhuOkj7XNAl3/d04a7e76e58a2deec7fe9f5f1060611c/Sprinklr_Service_01.svg?w=640&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-2-bold desktop-lg:text-desktop-large/body-1-bold max-tablet-sm:max-w-[312px] text-center tablet-sm:text-left mb-4 tablet-sm:mb-6 desktop-lg:mb-12">Sprinklr Service recognized as a standalone solution in the CCaaS Landscape Report</p><img alt="Image" loading="lazy" width="1869" height="1131" decoding="async" data-nimg="1" class="tablet-sm:hidden mb-4 h-auto w-full max-w-[176px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp"/><div class="flex flex-col gap-4 desktop-lg:gap-[7px] tablet-sm:justify-start mb-4 desktop-sm:mb-6 desktop-lg:mb-10"><img alt="Forrester logo" loading="lazy" width="150" height="22" decoding="async" data-nimg="1" class="h-4 desktop-sm:h-6 w-auto self-center tablet-sm:self-start block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=256&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2578FWKySZy4eaA55Pt2EA/0095c75247ffbabe09a23b1ad3b22abf/Forrester.svg?w=384&q=50"/><p class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-1 text-center tablet-sm:text-start"> </p></div><a href="/forrester-ccaas-launch-report/"><div class="spr-btn spr-btn-primary spr-btn-default"><span>Learn More</span></div></a></div><div class="hidden tablet-sm:block"><img alt="Image" loading="lazy" width="1869" height="1131" decoding="async" data-nimg="1" class="w-auto tablet-sm:w-[220px] tablet-sm:max-h-[228px] desktop-sm:w-[350px] desktop-sm:max-h-[360px] object-contain block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7J0juvr9AgEsmbcixcbx5X/4cd31c6163082c6705039fe0ceb6c679/Forrester_image.png?w=3840&q=50&fm=webp"/></div></div></div></div></div></div><div class="flex justify-center w-full gap-4 px-10 mt-8 tablet-sm:mt-12 desktop-sm:mt-14 desktop-lg:mt-16"><button class="h-1.5 w-24 rounded-full bg-black dark:bg-white"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button><button class="h-1.5 w-24 rounded-full bg-[#DBDBDB] dark:bg-mistGrey"></button></div></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="7DoznGNay6lzP0TKGM8TeN"><!--$--><div class="relative z-0 bg-[#F5F5F5] [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#F5F5F5]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="refreshContentCardGrid" id="6THAG8JY6qNePzt6Qulnxz"><!--$--><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto"><div class="text-center dark:text-white mb-6 tablet-sm:mb-8 desktop-sm:mb-10 desktop-lg:mb-14"><h2 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Enterprises deliver exceptional experiences with Sprinklr Service</h2></div><div class="grid grid-cols-1 gap-4 tablet-sm:grid-cols-2 desktop-sm:gap-5 desktop-lg:gap-10"><div class="rounded-[8px] tablet-sm:rounded-[16px] p-5 tablet-sm:p-4 desktop-sm:p-6 bg-white border-2 border-solid border-almostWhite"><img alt="Eliminate point solutions" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 tablet-sm:mb-[18px] desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1oOjwsQK1Z8I3dc74JsdSs/718a2502bedcae343afa4ff7b0e0bd13/Icon_G_Puzzle.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/1oOjwsQK1Z8I3dc74JsdSs/718a2502bedcae343afa4ff7b0e0bd13/Icon_G_Puzzle.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/1oOjwsQK1Z8I3dc74JsdSs/718a2502bedcae343afa4ff7b0e0bd13/Icon_G_Puzzle.svg?w=256&q=50"/><div class="space-y-2.5 tablet-sm:space-y-3 desktop-sm:space-y-4"><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Eliminate point solutions</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-2"><p>The world’s 4th largest bank <strong class="font-bold">unified 17 systems into one platform</strong> with Sprinklr Service, reducing total cost of ownership (TCO) by 50%. </p></div></div></div><div class="rounded-[8px] tablet-sm:rounded-[16px] p-5 tablet-sm:p-4 desktop-sm:p-6 bg-white border-2 border-solid border-almostWhite"><img alt="Enable channel-less experiences" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 tablet-sm:mb-[18px] desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6RamZJNIubFvqkfSTpvhmx/34a40eb7de8f495be7794322a72fb3ee/Icon_SB_Multichannel.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/6RamZJNIubFvqkfSTpvhmx/34a40eb7de8f495be7794322a72fb3ee/Icon_SB_Multichannel.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/6RamZJNIubFvqkfSTpvhmx/34a40eb7de8f495be7794322a72fb3ee/Icon_SB_Multichannel.svg?w=256&q=50"/><div class="space-y-2.5 tablet-sm:space-y-3 desktop-sm:space-y-4"><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Enable channel-less experiences</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-2"><p>A leading global electronic devices conglomerate improved revenue and increased CSAT by 88%, bringing <strong class="font-bold">over 2,000 agents in 45 countries and 700+ online sales executives in 85 countries </strong>onto a single platform.</p></div></div></div><div class="rounded-[8px] tablet-sm:rounded-[16px] p-5 tablet-sm:p-4 desktop-sm:p-6 bg-white border-2 border-solid border-almostWhite"><img alt="Uncover actionable product insights" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 tablet-sm:mb-[18px] desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3qSKqpvOkgFv2GVI5opQkw/1accf01d6243e330881b52c33c1cd86a/Icon_OB_Bulb.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/3qSKqpvOkgFv2GVI5opQkw/1accf01d6243e330881b52c33c1cd86a/Icon_OB_Bulb.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/3qSKqpvOkgFv2GVI5opQkw/1accf01d6243e330881b52c33c1cd86a/Icon_OB_Bulb.svg?w=256&q=50"/><div class="space-y-2.5 tablet-sm:space-y-3 desktop-sm:space-y-4"><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Uncover actionable product insights</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-2"><p>The world’s leading computer manufacturer <strong class="font-bold">identified 6,000+ product issues in real time </strong>through an in-depth analysis of<strong class="font-bold"> 53M mentions from 300M sources in 16 languages.</strong></p></div></div></div><div class="rounded-[8px] tablet-sm:rounded-[16px] p-5 tablet-sm:p-4 desktop-sm:p-6 bg-white border-2 border-solid border-almostWhite"><img alt="Improve scalability and efficiency" loading="lazy" width="120" height="120" decoding="async" data-nimg="1" class="h-10 desktop-sm:h-14 w-auto mb-4 tablet-sm:mb-[18px] desktop-sm:mb-6 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2UC1W5NvN6sCfMZl2lzFsu/b9a13ac592d58808261b55d623b8f5e1/Icon_O_Rocket.svg?w=128&q=50 1x, //images.ctfassets.net/ukazlt65o6hl/2UC1W5NvN6sCfMZl2lzFsu/b9a13ac592d58808261b55d623b8f5e1/Icon_O_Rocket.svg?w=256&q=50 2x" src="//images.ctfassets.net/ukazlt65o6hl/2UC1W5NvN6sCfMZl2lzFsu/b9a13ac592d58808261b55d623b8f5e1/Icon_O_Rocket.svg?w=256&q=50"/><div class="space-y-2.5 tablet-sm:space-y-3 desktop-sm:space-y-4"><h3 class="whitespace-pre-line text-mobile-sm/body-1-bold tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Improve scalability and efficiency</h3><div class="space-y-4 prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ul:space-y-4 prose-ol:space-y-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-2"><p>A popular brand in the consumer electronics industry successfully handled <strong class="font-bold">2.4M phone calls without any human intervention</strong> with Sprinklr Service.</p></div></div></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="4qpkGCE7nxtPsbcMjlNPXA"><!--$--><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetAccordion" id="4KUasyA1qKUqDKGAgIef2q"><!--$--><div class="flex flex-col items-center justify-center mx-auto px-6 tablet-sm:px-10 desktop-sm:px-0 desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-center text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-3">Frequently asked questions</p><div class="w-full desktop-sm:w-[740px] desktop-lg:w-[978px]"><div class="w-full"><div class="w-full pt-2 desktop-sm:pt-5 desktop-lg:pt-7" data-orientation="vertical"><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R8uqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Ruqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->What does Sprinklr Service do? </button><div data-state="closed" id="radix-:R8uqfammmlda:" role="region" aria-labelledby="radix-:Ruqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr Service is an AI-powered customer service platform that unifies customer queries from all traditional and modern support channels — like voice, digital and social media. This ensures your customers receive consistent and efficient customer service, no matter how they reach out. </p><p>Additionally, as an end-to-end Contact Center as a Service (CCaaS) platform, Sprinklr Service can reduce contact center costs by up to 33% and future-proof your operations. With AI at its core, it automates manual processes, boosts agent productivity and delights customers at every touchpoint. </p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R9eqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R1eqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->What key benefits does Sprinklr Service offer? </button><div data-state="closed" id="radix-:R9eqfammmlda:" role="region" aria-labelledby="radix-:R1eqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr Service enhances customer service by offering key benefits like: </p><ul><li class="m-0 p-0"><strong class="font-bold">Enhancing customer experience (CX)</strong>: Delivering seamless, omnichannel customer interactions that improve satisfaction and loyalty. </li><li class="m-0 p-0"><strong class="font-bold">Enabling omnichannel interactions</strong>: Ensuring consistent and efficient communication across 30+ channels, including website, live chat, social media, phone and email. </li><li class="m-0 p-0"><strong class="font-bold">Reducing service costs</strong>: Utilizing AI, automation, and channel unification to lower contact center costs by 33%. </li><li class="m-0 p-0"><strong class="font-bold">Providing future-proof solutions</strong>: Leveraging cutting-edge technologies like generative AI and <a data-link-type="external" href="https://www.sprinklr.com/cxm/conversational-ivr/" class="font-semibold text-primaryOceanBlue hover:underline"><u>conversational IVR</u></a> to stay ahead of the curve. </li><li class="m-0 p-0"><strong class="font-bold">Generating actionable insights</strong>: Using AI-driven insights and reports to unlock growth and operational excellence. </li><li class="m-0 p-0"><strong class="font-bold">Scaling with ease</strong>: Offering cloud-hosting and out-of-the-box AI models to scale up with minimal downtime or disruption. </li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R9uqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R1uqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->Does Sprinklr Service include built-in AI capabilities? </button><div data-state="closed" id="radix-:R9uqfammmlda:" role="region" aria-labelledby="radix-:R1uqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Yes, Sprinklr Service comes with built-in AI capabilities, including generative AI. Some of them are: </p><ul><li class="m-0 p-0"><a data-link-type="external" href="https://www.sprinklr.com/products/customer-service/agent-assist/" class="font-semibold text-primaryOceanBlue hover:underline"><strong class="font-bold"><u>Agent assist</u></strong></a>: Gives agents knowledge assistance, response assistance, next best action recommendations and post-call work automation. </li><li class="m-0 p-0"><strong class="font-bold">Generative-AI powered conversational AI</strong>: Powers chatbots and virtual agents for 24/7 support with tone moderation and personal touch. </li><li class="m-0 p-0"><strong class="font-bold">Smart routing</strong>: Uses AI to route inquiries to the best-suited agent for more first contact resolutions. </li><li class="m-0 p-0"><strong class="font-bold">Quality management</strong>: Analyzes 100% of interactions to improve service quality and agent performance. </li><li class="m-0 p-0"><strong class="font-bold">AI-powered automation</strong>: Automates tasks like message tagging and classification, call routing and converts routine customer queries into guided workflows your agents can follow. </li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:Raeqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R2eqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->When should a business consider adopting Sprinklr Service? </button><div data-state="closed" id="radix-:Raeqfammmlda:" role="region" aria-labelledby="radix-:R2eqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Any business that aims to enhance its customer service delivery, customer satisfaction and brand reputation can benefit from using Sprinklr. However, there are specific scenarios where Sprinklr can add immediate value, such as when you: </p><ul><li class="m-0 p-0">Need to control customer service costs </li><li class="m-0 p-0">Need to unify multiple communication channels </li><li class="m-0 p-0">Need improved agent productivity </li><li class="m-0 p-0">Desire future-proof solutions </li><li class="m-0 p-0">Need to ensure compliance and data security </li></ul><p>If you have similar business needs, let’s discuss how Sprinklr Service can revolutionize your customer service operations. Hit us for a <a data-link-type="external" href="https://www.sprinklr.com/demo-care/" class="font-semibold text-primaryOceanBlue hover:underline"><u>personalized demo</u></a> today. </p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:Rauqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R2uqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->What unique capabilities set Sprinklr Service apart from other CCaaS providers in the market? </button><div data-state="closed" id="radix-:Rauqfammmlda:" role="region" aria-labelledby="radix-:R2uqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr Service offers several unique capabilities that distinguish it from other <a data-link-type="external" href="https://www.sprinklr.com/blog/ccaas-providers/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Contact Center as a Service (CCaaS) providers</u></a>: </p><ul><li class="m-0 p-0"><strong class="font-bold">Channel-less architecture:</strong> Seamlessly integrates voice, digital and social channels maintaining a single case and customer context across all touchpoints. </li><li class="m-0 p-0"><strong class="font-bold">Unified, simple-to-use, generative-AI powered platform</strong>: Uses unified AI, data and generative AI to enhance the user experience and reduce costs. </li><li class="m-0 p-0"><strong class="font-bold">Configurable, scalable reporting: </strong>Provides customizable and scalable reporting on user-friendly dashboards. </li><li class="m-0 p-0"><strong class="font-bold">Customizable agent deskto</strong>p: Provides a unified console with guided workflows, a 360-degree customer view and real-time assistance </li><li class="m-0 p-0"><strong class="font-bold">OOTB integrations</strong>: Offers out-of-the-box integrations with external systems to streamline workflows and enhance efficiency. </li><li class="m-0 p-0"><strong class="font-bold">Faster time to value (TTV)</strong>: Accelerates deployment and value realization, enabling quicker improvements in <a data-link-type="external" href="https://www.sprinklr.com/blog/customer-service-operations/" class="font-semibold text-primaryOceanBlue hover:underline"><u>customer service operations</u></a>. </li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:Rbeqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R3eqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->How does Sprinklr Service facilitate seamless omnichannel interactions with customers? </button><div data-state="closed" id="radix-:Rbeqfammmlda:" role="region" aria-labelledby="radix-:R3eqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr Service integrates 30+ voice, digital and social channels into a single platform, ensuring omnichannel interactions, seamless channel transitions and efficient follow-up. Additionally, it is able to deflect calls to modern digital channels with zero latency, so that support quality and support costs are optimized. Sprinklr also surfaces complete case context and customer profiles on a unified agent desktop, so agents are equipped to continue conversations meaningfully, even when the customer switches channels. </p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:Rbuqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R3uqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->Why is Sprinklr Service popular among enterprise companies?</button><div data-state="closed" id="radix-:Rbuqfammmlda:" role="region" aria-labelledby="radix-:R3uqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sprinklr Service is favored by enterprises for its unified customer service platform, advanced AI integrations, robust data security and matchless customization. All of this helps companies like <a data-link-type="external" href="https://www.sprinklr.com/stories/uber/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Uber</u></a> and <a data-link-type="external" href="https://www.sprinklr.com/stories/vivo/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Vivo</u></a> scale their customer service efficiently, improve response times and enhance customer satisfaction. </p><p>The platform’s advanced AI capabilities also provide valuable insights and automation, making it a comprehensive solution for large-scale customer service needs. According to G2, Sprinklr Service has a rating of 4.4 out of 5 stars, with 62% of users giving it a 5-star rating. </p><p>Apart from that, Sprinklr has received several recognitions: </p><ul><li class="m-0 p-0">Leader in <a data-link-type="external" href="https://www.sprinklr.com/newsroom/sprinklr-named-a-leader-in-forrester-digital-customer-interaction-solutions/" class="font-semibold text-primaryOceanBlue hover:underline"><u>The Forrester Wave™</u></a>: Digital Customer Interaction Solutions, Q2 2024 </li><li class="m-0 p-0">Strong Performer in <a data-link-type="external" href="https://www.sprinklr.com/forrester-wave-conversational-ai-for-customer-service-2024/" class="font-semibold text-primaryOceanBlue hover:underline"><u>The Forrester Wave™</u></a>: Conversational AI For Customer Service, Q2 2024 </li><li class="m-0 p-0">Contact Center Leader by <a data-link-type="external" href="https://www.sprinklr.com/blog/sprinklr-service-g2-contact-center-leader/" class="font-semibold text-primaryOceanBlue hover:underline"><u>G2</u></a> in their Summer 2023 rankings </li><li class="m-0 p-0">Challenger in the 2023 <a data-link-type="external" href="https://www.sprinklr.com/gartner-conversational-ai-2023/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Gartner</u></a> Magic Quadrant for Enterprise Conversational AI </li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:Rceqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R4eqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->Does Sprinklr Service integrate with existing contact center infrastructure?</button><div data-state="closed" id="radix-:Rceqfammmlda:" role="region" aria-labelledby="radix-:R4eqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Yes, Sprinklr Service integrates seamlessly with existing contact center infrastructure as well as prevalent platforms for support, sales, marketing, and engagement. As an end-to-end platform, Sprinklr ensures that all your customer service channels and teams are on the same page, streamlining operations and improving efficiency while maintaining the integrity of your existing infrastructure. To get more information, visit our <a data-link-type="external" href="https://www.sprinklr.com/products/platform/integrations/" class="font-semibold text-primaryOceanBlue hover:underline"><u>integrations page</u></a>. </p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:Rcuqfammmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R4uqfammmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><!--/$--><!--$--><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg><!--/$-->Does Sprinklr migrate contact centers from on-prem to cloud? </button><div data-state="closed" id="radix-:Rcuqfammmlda:" role="region" aria-labelledby="radix-:R4uqfammmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Yes, Sprinklr is a cloud-native CCaaS platform that helps migrate contact centers to the cloud. Sprinklr can seamlessly move contact centers from on-premises, leveraging legacy infrastructure on Avaya, Cisco, Genesys, and others, to the cloud at reasonable costs. This ensures scalability, security, and high performance, enhancing customer experience management. </p></div></div></div></div></div></div></div></div></div><!--/$--></section></div></div><!--/$--></section><section data-widget-name="widgetProductSection" id="7lkWzUEUy6kXkfgTOue2Ar"><!--$--><div class="relative z-0 bg-[#F5F5F5] [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#F5F5F5]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="ResourceGridWidget" id="6pb3NT58ArIFzivNvASPux"><!--$--><div class="mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-3 desktop-sm:text-tablet-sm/heading-2 desktop-lg:text-desktop-large/heading-3 text-center mb-8 tablet-sm:mb-12 desktop-sm:mb-16 w-full">Sprinklr resources</p><div class="hidden desktop-sm:block"><div class="grid grid-flow-col auto-cols-fr gap-5 desktop-lg:gap-10"><div class="w-full"><a href="/events/intro-customer-service-series/" class="peer"><div class="rounded-sm-alt w-full overflow-hidden"><img alt="Image" loading="lazy" width="5146" height="3435" decoding="async" data-nimg="1" class="w-full h-auto object-cover max-h-[340px] transform hover:scale-105 transition-transform ease-in-out duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6wy2JOsep7jrvh8FESMVp/8084b7769374e2362f31473a88900adc/Outbound_call_center_Blog_Banner.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/6wy2JOsep7jrvh8FESMVp/8084b7769374e2362f31473a88900adc/Outbound_call_center_Blog_Banner.png?w=3840&q=50&fm=webp"/></div></a><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-6">EVENTS</div><a href="/events/intro-customer-service-series/" class="peer-hover:underline peer-hover:text-primaryOceanBlue"><span class="whitespace-pre-line block text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4 mt-5 desktop-lg:mt-5 hover:text-primaryOceanBlue hover:underline">Introduction to Sprinklr Service</span></a><p class="whitespace-pre-line text-tablet-sm/body-2 desktop-lg:text-desktop-large/body-3 mt-4">Learn how to deliver high-quality digital experiences with enterprise-grade customer service solutions.</p><a href="/events/intro-customer-service-series/"><span class="flex items-center gap-3 text-baseBlack dark:text-white cursor-pointer desktop-sm:mt-6 desktop-lg:mt-8 hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Watch Now</span></span></a></div><div class="flex flex-col tablet-sm:gap-12 tablet-sm:h-full desktop-sm:gap-14"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/cxm/ccaas/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="CCas" loading="lazy" width="8581" height="4995" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3oopK4yUup1ZhlRg9J8gJm/3931e116c01f2e190f956e3cb0d23b66/CCaaS_Image_1.jpeg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/3oopK4yUup1ZhlRg9J8gJm/3931e116c01f2e190f956e3cb0d23b66/CCaaS_Image_1.jpeg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">GUIDE</div><div class="flex flex-col flex-1 justify-between"><a href="/cxm/ccaas/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Contact Center as a Service (CCaaS)</p></a><a href="/cxm/ccaas/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/resources/unified-cx-benchmark-report-tech-leaders/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="3738" height="2542" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1ZKiVHsnVVqHQrwy2y5tw3/5ec8b3d9d351f78e3f7e218735291aca/Book_Mockup.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1ZKiVHsnVVqHQrwy2y5tw3/5ec8b3d9d351f78e3f7e218735291aca/Book_Mockup.png?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">REPORT</div><div class="flex flex-col flex-1 justify-between"><a href="/resources/unified-cx-benchmark-report-tech-leaders/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Unified-CX Benchmarking Report</p></a><a href="/resources/unified-cx-benchmark-report-tech-leaders/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">LEARN MORE</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]" href="/blog/customer-service-reports/"><img alt="Image" loading="lazy" width="5376" height="3584" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/11B3ywx5BtKoT5rYUbZcBu/df097c13fb01568f3ac1a37e88ce0967/Banner_image_-_customer_service_reports.jpeg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/11B3ywx5BtKoT5rYUbZcBu/df097c13fb01568f3ac1a37e88ce0967/Banner_image_-_customer_service_reports.jpeg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">BLOG</div><div class="flex flex-col flex-1 justify-between"><a href="/blog/customer-service-reports/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Customer service reports: A complete guide for managers</p></a><a href="/blog/customer-service-reports/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div></div></div></div><div class="block desktop-sm:hidden"><div class="grid grid-cols-1 tablet-sm:grid-cols-2 gap-y-8 desktop-sm:gap-y-10 gap-x-4"><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/events/intro-customer-service-series/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="5146" height="3435" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6wy2JOsep7jrvh8FESMVp/8084b7769374e2362f31473a88900adc/Outbound_call_center_Blog_Banner.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/6wy2JOsep7jrvh8FESMVp/8084b7769374e2362f31473a88900adc/Outbound_call_center_Blog_Banner.png?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">EVENTS</div><div class="flex flex-col flex-1 justify-between"><a href="/events/intro-customer-service-series/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Introduction to Sprinklr Service</p></a><a href="/events/intro-customer-service-series/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Watch Now</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/cxm/ccaas/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="CCas" loading="lazy" width="8581" height="4995" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/3oopK4yUup1ZhlRg9J8gJm/3931e116c01f2e190f956e3cb0d23b66/CCaaS_Image_1.jpeg?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/3oopK4yUup1ZhlRg9J8gJm/3931e116c01f2e190f956e3cb0d23b66/CCaaS_Image_1.jpeg?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">GUIDE</div><div class="flex flex-col flex-1 justify-between"><a href="/cxm/ccaas/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Contact Center as a Service (CCaaS)</p></a><a href="/cxm/ccaas/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div><div class="flex flex-col desktop-sm:flex-row gap-x-10"><a href="/resources/unified-cx-benchmark-report-tech-leaders/" class="w-full desktop-sm:max-w-[164px] rounded-sm-alt overflow-hidden h-[220px] tablet-sm:h-[240px] desktop-sm:h-[146px]"><img alt="Image" loading="lazy" width="3738" height="2542" decoding="async" data-nimg="1" class="object-cover w-full h-full desktop-sm:transform desktop-sm:hover:scale-110 desktop-sm:transition-transform desktop-sm:ease-in-out desktop-sm:duration-300 block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1ZKiVHsnVVqHQrwy2y5tw3/5ec8b3d9d351f78e3f7e218735291aca/Book_Mockup.png?w=3840&q=50&fm=webp 1x" src="//images.ctfassets.net/ukazlt65o6hl/1ZKiVHsnVVqHQrwy2y5tw3/5ec8b3d9d351f78e3f7e218735291aca/Book_Mockup.png?w=3840&q=50&fm=webp"/></a><div class="flex-1 flex flex-col max-tablet-sm:justify-between justify-start h-full"><div class="inline-flex items-center w-fit rounded-[100px] px-3 py-1 text-mobile-sm/label-2 transition-colors uppercase focus:outline-none focus:ring-2 focus:ring-ring focus:ring-offset-2 tablet-sm:text-tablet-sm/label-1 desktop-lg:text-desktop-large/label-1 bg-primarySpaceGrey text-white mt-4 tablet-sm:mt-6 desktop-sm:mt-0">REPORT</div><div class="flex flex-col flex-1 justify-between"><a href="/resources/unified-cx-benchmark-report-tech-leaders/"><p class="whitespace-pre-line text-mobile-sm/body-3-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5 hover:underline hover:text-primaryOceanBlue mt-4 desktop-lg:mt-5 line-clamp-3">Unified-CX Benchmarking Report</p></a><a href="/resources/unified-cx-benchmark-report-tech-leaders/"><span class="flex items-center gap-3 text-baseBlack dark:text-white mt-4 cursor-pointer hover:underline hover:text-primaryOceanBlue"><!--$--><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 12 12" class="fill-primaryOceanBlue h-3.5 w-3.5 desktop-lg:h-[18px] desktop-lg:w-[18px]"><g clip-path="url(#arrow_svg__a)"><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 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0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path><path d="M.93 6.511h8.38L5.65 9.98a.692.692 0 0 0-.22.503c0 .188.08.369.22.502a.77.77 0 0 0 .53.208.77.77 0 0 0 .53-.208l4.864-4.61a.791.791 0 0 0 .25-.574.791.791 0 0 0-.25-.574L6.709.616A.771.771 0 0 0 6.18.413a.77.77 0 0 0-.527.208.692.692 0 0 0-.219.5c0 .188.078.368.217.501L9.31 5.09H.93a.772.772 0 0 0-.53.208.692.692 0 0 0-.22.502c0 .189.079.37.22.503.14.133.33.208.53.208Z"></path></g><defs><clipPath id="arrow_svg__a"><path d="M0 .114h12v11.371H0z"></path></clipPath></defs></svg><!--/$--><span class="whitespace-nowrap text-center uppercase text-mobile-sm/label-1 tablet-sm:text-tablet-sm/overline-4 desktop-sm:text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-3">Learn More</span></span></a></div></div></div></div></div></div><!--/$--></section></div></div><!--/$--></section></main><!--$--><div class="relative z-10 after:absolute after:h-[2px] after:bg-black after:-top-[1px] 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desktop-lg:text-desktop-large/heading-5">Solutions</p><div class="grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack"><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Industries</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/industries/cpg/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CPG</span></a></li><li class="block hover:underline"><a href="/industries/financial-services/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 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desktop-lg:text-desktop-large/heading-5">Company</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/our-story/">Our Story</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/newsroom/">Newsroom</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/partners/">Partners</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/careers/">Careers</a></li><li class="block text-mobile-sm/body-3 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However, there are specific scenarios where Sprinklr can add immediate value, such as when you: \"]]}],[\"$\",\"ul\",\"1\",{\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Need to control customer service costs \"]]]}],[\"$\",\"li\",\"1\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Need to unify multiple communication channels \"]]]}],[\"$\",\"li\",\"2\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Need improved agent productivity \"]]]}],[\"$\",\"li\",\"3\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Desire future-proof solutions \"]]]}],[\"$\",\"li\",\"4\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Need to ensure compliance and data security \"]]]}]]}],[\"$\",\"p\",\"2\",{\"children\":[[false,\"If you have similar business needs, let’s discuss how Sprinklr Service can revolutionize your customer service operations. Hit us for a \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/demo-care/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"personalized demo\"]}]]}],[false,\" today. \"]]}]]}],null]}]]}],[\"$\",\"$L22\",\"4\",{\"value\":\"item-4\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L23\",null,{\"children\":\"What unique capabilities set Sprinklr Service apart from other CCaaS providers in the market? \"}],[\"$\",\"$L24\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Sprinklr Service offers several unique capabilities that distinguish it from other \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/blog/ccaas-providers/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Contact Center as a Service (CCaaS) providers\"]}]]}],[false,\": \"]]}],[\"$\",\"ul\",\"1\",{\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Channel-less architecture:\"]}],[false,\" Seamlessly integrates voice, digital and social channels maintaining a single case and customer context across all touchpoints. \"]]]}],[\"$\",\"li\",\"1\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Unified, simple-to-use, generative-AI powered platform\"]}],[false,\": Uses unified AI, data and generative AI to enhance the user experience and reduce costs. \"]]]}],[\"$\",\"li\",\"2\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Configurable, scalable reporting: \"]}],[false,\"Provides customizable and scalable reporting on user-friendly dashboards. \"]]]}],[\"$\",\"li\",\"3\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Customizable agent deskto\"]}],[false,\"p: Provides a unified console with guided workflows, a 360-degree customer view and real-time assistance \"]]]}],[\"$\",\"li\",\"4\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"OOTB integrations\"]}],[false,\": Offers out-of-the-box integrations with external systems to streamline workflows and enhance efficiency. \"]]]}],[\"$\",\"li\",\"5\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Faster time to value (TTV)\"]}],[false,\": Accelerates deployment and value realization, enabling quicker improvements in \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/blog/customer-service-operations/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"customer service operations\"]}]]}],[false,\". \"]]]}]]}]]}],null]}]]}],[\"$\",\"$L22\",\"5\",{\"value\":\"item-5\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L23\",null,{\"children\":\"How does Sprinklr Service facilitate seamless omnichannel interactions with customers? \"}],[\"$\",\"$L24\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Sprinklr Service integrates 30+ voice, digital and social channels into a single platform, ensuring omnichannel interactions, seamless channel transitions and efficient follow-up. Additionally, it is able to deflect calls to modern digital channels with zero latency, so that support quality and support costs are optimized. Sprinklr also surfaces complete case context and customer profiles on a unified agent desktop, so agents are equipped to continue conversations meaningfully, even when the customer switches channels. \"]]}]]}],null]}]]}],[\"$\",\"$L22\",\"6\",{\"value\":\"item-6\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L23\",null,{\"children\":\"Why is Sprinklr Service popular among enterprise companies?\"}],[\"$\",\"$L24\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Sprinklr Service is favored by enterprises for its unified customer service platform, advanced AI integrations, robust data security and matchless customization. All of this helps companies like \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/stories/uber/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Uber\"]}]]}],[false,\" and \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/stories/vivo/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Vivo\"]}]]}],[false,\" scale their customer service efficiently, improve response times and enhance customer satisfaction. \"]]}],[\"$\",\"p\",\"1\",{\"children\":[[false,\"The platform’s advanced AI capabilities also provide valuable insights and automation, making it a comprehensive solution for large-scale customer service needs. According to G2, Sprinklr Service has a rating of 4.4 out of 5 stars, with 62% of users giving it a 5-star rating. \"]]}],[\"$\",\"p\",\"2\",{\"children\":[[false,\"Apart from that, Sprinklr has received several recognitions: \"]]}],[\"$\",\"ul\",\"3\",{\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Leader in \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/newsroom/sprinklr-named-a-leader-in-forrester-digital-customer-interaction-solutions/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"The Forrester Wave™\"]}]]}],[false,\": Digital Customer Interaction Solutions, Q2 2024 \"]]]}],[\"$\",\"li\",\"1\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Strong Performer in \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/forrester-wave-conversational-ai-for-customer-service-2024/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"The Forrester Wave™\"]}]]}],[false,\": Conversational AI For Customer Service, Q2 2024 \"]]]}],[\"$\",\"li\",\"2\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Contact Center Leader by \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/blog/sprinklr-service-g2-contact-center-leader/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"G2\"]}]]}],[false,\" in their Summer 2023 rankings \"]]]}],[\"$\",\"li\",\"3\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Challenger in the 2023 \"],[\"$\",\"$L25\",null,{\"href\":\"https://www.sprinklr.com/gartner-conversational-ai-2023/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Gartner\"]}]]}],[false,\" Magic Quadrant for Enterprise Conversational AI \"]]]}]]}]]}],null]}]]}],[\"$\",\"$L22\",\"7\",{\"value\":\"item-7\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L23\",null,{\"children\":\"Does Sprinklr Service integrate with existing contact center infrastructure?\"}],[\"$\",\"$L24\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Yes, Sprinklr Service integrates seamlessly with existing contact center infrastructure as well as prevalent platforms for support, sales, marketing, and engagement. 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