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Reopen Performance Cycle - URGENT | Personio Voyager Community

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for another wee..."> <meta property="og:title" content="Reopen Performance Cycle - URGENT | Personio Voyager Community"/> <meta property="og:type" content="article" /> <meta property="og:url" content="https://community.personio.com/performance-development-89/reopen-performance-cycle-urgent-4143"/> <meta property="og:description" content="Unfortunately our performance cycle closed one week earlier than expected (user error at our side) but we now urgently need it reopening for another week. 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Development&quot;},{&quot;url&quot;:&quot;\/performance-development-89\/reopen-performance-cycle-urgent-4143&quot;,&quot;title&quot;:&quot;Reopen Performance Cycle - URGENT&quot;}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Homepage</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><a class="breadcrumb-item-link" href="/support-area-1"><i class="icon icon--caret-left is-visible-S"></i>Support Area</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-forum"><a class="breadcrumb-item-link" href="/performance-development-89"><i class="icon icon--caret-left is-visible-S"></i>Performance &amp; Development</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-topic"><span class="current"><i class="icon icon--caret-left is-visible-S"></i>Reopen Performance Cycle - URGENT</span><i class="icon icon--caret-right"></i></li></ul></div></div></div> <script type="application/ld+json" nonce=""> {"@context":"http:\/\/schema.org","@type":"QAPage","mainEntity":{"@type":"Question","name":"Reopen Performance Cycle - URGENT","text":"Unfortunately our performance cycle closed one week earlier than expected (user error at our side) but we now urgently need it reopening for another week. There is nothing in the support information to help and this is time critical for our people, who are half way through submitting review feedback.\u00a0How can we get this done before close of business today???","dateCreated":"2024-11-22 08:32:16","upvoteCount":0,"author":{"@type":"Person","name":"tonicairns"},"answerCount":2,"acceptedAnswer":null,"suggestedAnswer":[{"@type":"Answer","text":"Hi \u200b@tonicairns,I\u2019m sorry to hear that your Performance Cycles have been closed earlier than expected!\ud83d\ude15The Community is here to support you with any topic and inquiry. Nevertheless, if the topic you publish requires to check specific data on your account, a support ticket is the correct request form.Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topicmight involvea system error or the action of another team.You cancontact the Support team via Help &amp; Feedback.Be aware that only Account owners can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how here.Please let me know if there is anything else I can support you with! I hope this can be checked soon!\ud83d\ude03I wish you a lovely afternoon!\ud83d\ude4c\ud83c\udffcBest,Zulema","dateCreated":"2024-11-22 13:25:31","upvoteCount":0,"author":{"@type":"Person","name":"Zulema T"},"url":"\/performance-development-89\/reopen-performance-cycle-urgent-4143?postid=12666#post12666"}]}} </script> <div class="full-width Template-content"> <div class="sitewidth"> <div class="col col--main has--side qa-div-main"> <div class="box pagebox box--unbox "> <div class="box__content"> <div class="box qa-topic-first-post" data-helper="class-toggle"> <div data-component="search-conversion"></div> <div data-preact='destination/modules/Content/TopicView/index' data-props='{&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;topic.closed.info_message&quot;:&quot;This thread has been closed for comments. If you have an additional question, &lt;br \/&gt; just click on the &lt;a href=\&quot;https:\/\/community.personio.com\/topic\/new\&quot;&gt;\&quot;Ask the community\&quot;&lt;\/a&gt; button above to create a new post! :)&quot;,&quot;post.like.number.including_self&quot;:&quot;You and {numberOfLikes} other person like this|You and {numberOfLikes} other people like this&quot;,&quot;post.like.number.only_self&quot;:&quot;You like this&quot;,&quot;post.like.number&quot;:&quot;{numberOfLikes} person likes this|{numberOfLikes} people like this&quot;,&quot;tags.add&quot;:&quot;Please write a few tags or relevant keywords &quot;,&quot;validation.text.required&quot;:&quot;You have not entered any text yet.&quot;,&quot;topic_view.reported_content_modal.reason.placeholder&quot;:&quot;Type your reason here&quot;,&quot;topic_view.reported_content_modal.reason_not_provided.error&quot;:&quot;Please add your reason to the report.&quot;,&quot;Something&#039;s gone wrong.&quot;:&quot;Something&#039;s gone wrong.&quot;,&quot;pagination.label&quot;:&quot;Page&quot;,&quot;showFirstpost.message&quot;:&quot;Show first post&quot;,&quot;hideFirstpost.message&quot;:&quot;Hide first post&quot;,&quot;Best answer by&quot;:&quot;Best answer by&quot;,&quot;View original&quot;:&quot;View original&quot;,&quot;{n} year|{n} years&quot;:&quot;{n} year|{n} years&quot;,&quot;{n} month|{n} months&quot;:&quot;{n} month|{n} months&quot;,&quot;{n} day|{n} days&quot;:&quot;{n} day|{n} days&quot;,&quot;{n} hour|{n} hours&quot;:&quot;{n} hour|{n} hours&quot;,&quot;{n} minute|{n} minutes&quot;:&quot;{n} minute|{n} minutes&quot;,&quot;just&quot;:&quot;just now&quot;,&quot;{plural} ago&quot;:&quot;{plural} ago&quot;,&quot;sticky&quot;:&quot;Sticky&quot;,&quot;prefix.question&quot;:&quot;Question&quot;,&quot;prefix.answer&quot;:&quot;Answered&quot;,&quot;meta.views&quot;:&quot;19 views&quot;,&quot;meta.replies&quot;:&quot;2 replies&quot;,&quot;meta.not_published&quot;:&quot;Not published&quot;,&quot;product.areas.related.products&quot;:&quot;Related products&quot;,&quot;upvote&quot;:&quot;Upvote&quot;,&quot;translation.failure.show.original&quot;:&quot;View Original Content&quot;,&quot;translation.failure.retry&quot;:&quot;Retry Translation&quot;,&quot;translated.by.ai&quot;:&quot;Translated using AI&quot;,&quot;translating&quot;:&quot;Translating...&quot;,&quot;translate.all&quot;:&quot;Translate All&quot;}},&quot;languageList&quot;:[],&quot;currentUser&quot;:{&quot;id&quot;:null,&quot;name&quot;:null,&quot;avatar&quot;:null,&quot;url&quot;:&quot;\/members\/-&quot;},&quot;showBadges&quot;:true,&quot;showReputation&quot;:true,&quot;attachmentCdn&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/&quot;,&quot;topic&quot;:{&quot;id&quot;:2203,&quot;threadId&quot;:4143,&quot;postId&quot;:12663,&quot;title&quot;:&quot;Reopen Performance Cycle - URGENT&quot;,&quot;contentType&quot;:&quot;question&quot;,&quot;content&quot;:&quot;&lt;p&gt;Unfortunately our performance cycle closed one week earlier than expected (user error at our side) but we now urgently need it reopening for another week. There is nothing in the support information to help and this is time critical for our people, who are half way through submitting review feedback.&lt;\/p&gt;&lt;p&gt;\u00a0&lt;\/p&gt;&lt;p&gt;How can we get this done before close of business today???&lt;\/p&gt;&quot;,&quot;publishedAt&quot;:&quot;2024-11-22T08:32:16+0000&quot;,&quot;author&quot;:{&quot;userId&quot;:4837,&quot;username&quot;:&quot;tonicairns&quot;,&quot;avatar&quot;:&quot;&quot;,&quot;profileUrl&quot;:&quot;\/members\/tonicairns-4837&quot;,&quot;reputation&quot;:0,&quot;rank&quot;:{&quot;id&quot;:&quot;&quot;,&quot;name&quot;:&quot;&quot;,&quot;avatarIcon&quot;:{&quot;source&quot;:&quot;&quot;,&quot;thumbnail&quot;:&quot;&quot;},&quot;usernameIcon&quot;:{&quot;source&quot;:&quot;&quot;,&quot;thumbnail&quot;:&quot;&quot;},&quot;styling&quot;:{&quot;bold&quot;:false,&quot;italic&quot;:false,&quot;underline&quot;:false,&quot;color&quot;:&quot;&quot;}},&quot;badges&quot;:[],&quot;signature&quot;:&quot;&quot;,&quot;posts&quot;:1,&quot;customoptions&quot;:7,&quot;options&quot;:1024,&quot;usertitle&quot;:&quot;&quot;,&quot;customtitle&quot;:&quot;&quot;},&quot;sticky&quot;:false,&quot;replyCount&quot;:2,&quot;likedBy&quot;:[],&quot;poll&quot;:null,&quot;answeredPoll&quot;:false,&quot;bestAnswer&quot;:null,&quot;tags&quot;:[&quot;performance&quot;,&quot;review cycle&quot;,&quot;cycle&quot;,&quot;Dynamic Cycle Builder&quot;],&quot;forum&quot;:{&quot;url&quot;:&quot;\/performance-development-89&quot;,&quot;categoryId&quot;:89,&quot;title&quot;:&quot;Performance &amp; Development&quot;,&quot;parent&quot;:{&quot;url&quot;:&quot;\/support-area-1&quot;,&quot;categoryId&quot;:1,&quot;title&quot;:&quot;Support Area&quot;,&quot;metaRobots&quot;:&quot;index, follow&quot;,&quot;type&quot;:0},&quot;metaRobots&quot;:&quot;index, follow&quot;,&quot;type&quot;:0}},&quot;authorData&quot;:{&quot;4540&quot;:{&quot;id&quot;:4540,&quot;url&quot;:&quot;\/members\/zulema-t-4540&quot;,&quot;name&quot;:&quot;Zulema T&quot;,&quot;avatar&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/icon\/200x200\/87e2b277-32f3-4a58-8821-cd4468afde88.png&quot;,&quot;userTitle&quot;:&quot;Community Moderator&quot;,&quot;rank&quot;:{&quot;isBold&quot;:false,&quot;isItalic&quot;:false,&quot;isUnderline&quot;:false,&quot;icon&quot;:&quot;a24f7b43-8da9-4759-aba3-14f95723caab.png&quot;,&quot;iconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/a24f7b43-8da9-4759-aba3-14f95723caab.png&quot;,&quot;avatarIcon&quot;:&quot;ca7e9e2c-fbb4-4d73-a6b8-caf0919b5994_thumb.png&quot;,&quot;avatarIconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/ca7e9e2c-fbb4-4d73-a6b8-caf0919b5994_thumb.png&quot;,&quot;name&quot;:&quot;Community Moderator&quot;,&quot;color&quot;:&quot;#83cded&quot;},&quot;userLevel&quot;:2,&quot;badges&quot;:[{&quot;title&quot;:&quot;Comment #5&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/cbcb49fe-ccaf-4d76-99f8-a43726a9bdb7_thumb.png&quot;},{&quot;title&quot;:&quot;Comment #15&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/7f52881a-0e43-4663-9972-77b0bc71c083_thumb.png&quot;},{&quot;title&quot;:&quot;Comment #25&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/e6ddabf3-a145-4fae-a5d6-3c0170bd0e61_thumb.png&quot;},{&quot;title&quot;:&quot;Best Answer #1&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/2ef51570-f259-4037-bc59-407b27af5380_thumb.png&quot;},{&quot;title&quot;:&quot;5 Best Answers&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/e0633eea-5cb4-4da8-b968-bad32bac3fa0_thumb.png&quot;}],&quot;isBanned&quot;:false},&quot;4837&quot;:{&quot;id&quot;:4837,&quot;url&quot;:&quot;\/members\/tonicairns-4837&quot;,&quot;name&quot;:&quot;tonicairns&quot;,&quot;avatar&quot;:&quot;&quot;,&quot;userTitle&quot;:&quot;&quot;,&quot;userLevel&quot;:0,&quot;badges&quot;:[],&quot;isBanned&quot;:false}},&quot;pinnedReply&quot;:null,&quot;showReport&quot;:true,&quot;currentPage&quot;:1,&quot;canEndUserAddPublicTags&quot;:true,&quot;isPublicTagManagementEnabled&quot;:null,&quot;disableFileAttachments&quot;:true,&quot;unlimitedEditPermission&quot;:false,&quot;topicPrefixQuestion&quot;:&quot;vraag&quot;,&quot;topicPrefixAnswer&quot;:&quot;beantwoord&quot;,&quot;isPreview&quot;:null,&quot;timeSincePublished&quot;:&quot;1 day ago&quot;,&quot;timeSincePublishedDescription&quot;:&quot;22 November 2024&quot;,&quot;featuredImage&quot;:null,&quot;publicLabel&quot;:null,&quot;ideaStatus&quot;:null,&quot;productAreas&quot;:null,&quot;ssoLoginUrl&quot;:&quot;&quot;,&quot;contentHelpfulnessData&quot;:{&quot;topic&quot;:{&quot;id&quot;:4143,&quot;title&quot;:null,&quot;prefixId&quot;:&quot;vraag&quot;,&quot;contentType&quot;:&quot;question&quot;,&quot;views&quot;:19},&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;topic.helpfulness.text&quot;:&quot;Did you find this post helpful?&quot;,&quot;topic.helpfulness.thanks&quot;:&quot;Thanks for your feedback!&quot;,&quot;topic.helpfulness.indicator&quot;:&quot;found this helpful&quot;,&quot;topic_view.reported_content_modal.reason.placeholder&quot;:&quot;Type your reason here&quot;,&quot;topic_view.reported_content_modal.reason_not_provided.error&quot;:&quot;Please add your reason to the report.&quot;}}}}'><div class=""><div class="post__content js-content--original qa-topic-post-content post__content--new-editor" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Unfortunately our performance cycle closed one week earlier than expected (user error at our side) but we now urgently need it reopening for another week. There is nothing in the support information to help and this is time critical for our people, who are half way through submitting review feedback.</p><p> </p><p>How can we get this done before close of business today???</p> </div></div></div> </div> <div class="box" data-preact="destination/modules/Content/TopicView/TopicReplies" data-props='{&quot;currentUser&quot;:{&quot;id&quot;:null,&quot;name&quot;:null,&quot;avatar&quot;:null,&quot;url&quot;:&quot;\/members\/-&quot;},&quot;type&quot;:&quot;question&quot;,&quot;topic&quot;:{&quot;id&quot;:2203,&quot;threadId&quot;:4143,&quot;postId&quot;:12663,&quot;title&quot;:&quot;Reopen Performance Cycle - URGENT&quot;,&quot;contentType&quot;:&quot;question&quot;,&quot;content&quot;:&quot;&lt;p&gt;Unfortunately our performance cycle closed one week earlier than expected (user error at our side) but we now urgently need it reopening for another week. There is nothing in the support information to help and this is time critical for our people, who are half way through submitting review feedback.&lt;\/p&gt;&lt;p&gt;\u00a0&lt;\/p&gt;&lt;p&gt;How can we get this done before close of business today???&lt;\/p&gt;&quot;,&quot;publishedAt&quot;:&quot;2024-11-22T08:32:16+0000&quot;,&quot;author&quot;:{&quot;userId&quot;:4837,&quot;username&quot;:&quot;tonicairns&quot;,&quot;avatar&quot;:&quot;&quot;,&quot;profileUrl&quot;:&quot;\/members\/tonicairns-4837&quot;,&quot;reputation&quot;:0,&quot;rank&quot;:{&quot;id&quot;:&quot;&quot;,&quot;name&quot;:&quot;&quot;,&quot;avatarIcon&quot;:{&quot;source&quot;:&quot;&quot;,&quot;thumbnail&quot;:&quot;&quot;},&quot;usernameIcon&quot;:{&quot;source&quot;:&quot;&quot;,&quot;thumbnail&quot;:&quot;&quot;},&quot;styling&quot;:{&quot;bold&quot;:false,&quot;italic&quot;:false,&quot;underline&quot;:false,&quot;color&quot;:&quot;&quot;}},&quot;badges&quot;:[],&quot;signature&quot;:&quot;&quot;,&quot;posts&quot;:1,&quot;customoptions&quot;:7,&quot;options&quot;:1024,&quot;usertitle&quot;:&quot;&quot;,&quot;customtitle&quot;:&quot;&quot;},&quot;sticky&quot;:false,&quot;replyCount&quot;:2,&quot;likedBy&quot;:[],&quot;poll&quot;:null,&quot;answeredPoll&quot;:false,&quot;bestAnswer&quot;:null,&quot;tags&quot;:[&quot;performance&quot;,&quot;review cycle&quot;,&quot;cycle&quot;,&quot;Dynamic Cycle Builder&quot;],&quot;forum&quot;:{&quot;url&quot;:&quot;\/performance-development-89&quot;,&quot;categoryId&quot;:89,&quot;title&quot;:&quot;Performance &amp; Development&quot;,&quot;parent&quot;:{&quot;url&quot;:&quot;\/support-area-1&quot;,&quot;categoryId&quot;:1,&quot;title&quot;:&quot;Support Area&quot;,&quot;metaRobots&quot;:&quot;index, follow&quot;,&quot;type&quot;:0},&quot;metaRobots&quot;:&quot;index, follow&quot;,&quot;type&quot;:0}},&quot;breadcrumbs&quot;:[{&quot;url&quot;:&quot;\/&quot;,&quot;title&quot;:&quot;Homepage&quot;},{&quot;url&quot;:&quot;\/support-area-1&quot;,&quot;title&quot;:&quot;Support Area&quot;},{&quot;url&quot;:&quot;\/performance-development-89&quot;,&quot;title&quot;:&quot;Performance &amp; Development&quot;},{&quot;url&quot;:&quot;\/performance-development-89\/reopen-performance-cycle-urgent-4143&quot;,&quot;title&quot;:&quot;Reopen Performance Cycle - URGENT&quot;}],&quot;replies&quot;:[{&quot;postId&quot;:12666,&quot;privatePostId&quot;:4592,&quot;contentType&quot;:&quot;question_reply&quot;,&quot;author&quot;:{&quot;userId&quot;:4540,&quot;username&quot;:&quot;Zulema T&quot;,&quot;avatar&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/icon\/200x200\/87e2b277-32f3-4a58-8821-cd4468afde88.png&quot;,&quot;profileUrl&quot;:&quot;\/members\/zulema-t-4540&quot;,&quot;reputation&quot;:11,&quot;rank&quot;:{&quot;id&quot;:&quot;12&quot;,&quot;name&quot;:&quot;Community Moderator&quot;,&quot;avatarIcon&quot;:{&quot;source&quot;:&quot;ca7e9e2c-fbb4-4d73-a6b8-caf0919b5994.png&quot;,&quot;thumbnail&quot;:&quot;ca7e9e2c-fbb4-4d73-a6b8-caf0919b5994_thumb.png&quot;},&quot;usernameIcon&quot;:{&quot;source&quot;:&quot;a24f7b43-8da9-4759-aba3-14f95723caab.png&quot;,&quot;thumbnail&quot;:&quot;a24f7b43-8da9-4759-aba3-14f95723caab_thumb.png&quot;},&quot;styling&quot;:{&quot;bold&quot;:false,&quot;italic&quot;:false,&quot;underline&quot;:false,&quot;color&quot;:&quot;#83cded&quot;}},&quot;badges&quot;:[{&quot;title&quot;:&quot;Comment #5&quot;,&quot;image&quot;:&quot;cbcb49fe-ccaf-4d76-99f8-a43726a9bdb7_thumb.png&quot;},{&quot;title&quot;:&quot;Comment #15&quot;,&quot;image&quot;:&quot;7f52881a-0e43-4663-9972-77b0bc71c083_thumb.png&quot;},{&quot;title&quot;:&quot;Comment #25&quot;,&quot;image&quot;:&quot;e6ddabf3-a145-4fae-a5d6-3c0170bd0e61_thumb.png&quot;},{&quot;title&quot;:&quot;Best Answer #1&quot;,&quot;image&quot;:&quot;2ef51570-f259-4037-bc59-407b27af5380_thumb.png&quot;},{&quot;title&quot;:&quot;5 Best Answers&quot;,&quot;image&quot;:&quot;e0633eea-5cb4-4da8-b968-bad32bac3fa0_thumb.png&quot;}],&quot;signature&quot;:&quot;&quot;,&quot;posts&quot;:29,&quot;customoptions&quot;:7,&quot;options&quot;:1024,&quot;usertitle&quot;:&quot;Community Moderator&quot;,&quot;customtitle&quot;:&quot;Community Moderator&quot;},&quot;content&quot;:&quot;&lt;p&gt;Hi \u200b&lt;user-mention data-id=\&quot;4837\&quot;&gt;@tonicairns&lt;\/user-mention&gt;,&lt;\/p&gt;&lt;p&gt;I\u2019m sorry to hear that your Performance Cycles have been closed earlier than expected!\u00a0\ud83d\ude15&lt;\/p&gt;&lt;p&gt;The Community is here to support you with any topic and inquiry. Nevertheless, if the topic you publish requires to check specific data on your account, a support ticket is the correct request form.\u00a0Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topic\u00a0might involve\u00a0a system error or the action of another team.&lt;\/p&gt;&lt;p&gt;You can\u00a0contact the Support team via &lt;a href=\&quot;https:\/\/support.personio.de\/hc\/en-us\/articles\/5659436229277-The-Find-Answers-Section\&quot;&gt;&lt;strong&gt;Help &amp;amp; Feedback.&lt;\/strong&gt;&lt;\/a&gt;\u00a0Be aware that only &lt;strong&gt;Account owners&lt;\/strong&gt; can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how &lt;a href=\&quot;https:\/\/support.personio.de\/hc\/en-us\/articles\/4623908153245-What-are-Account-Owners-and-Contract-Owners-in-Personio-\&quot;&gt;here.&lt;\/a&gt;&lt;\/p&gt;&lt;p&gt;Please let me know if there is anything else I can support you with! I hope this can be checked soon!\u00a0\ud83d\ude03&lt;\/p&gt;&lt;p&gt;I wish you a lovely afternoon!\u00a0\ud83d\ude4c\ud83c\udffc&lt;\/p&gt;&lt;p&gt;Best,&lt;\/p&gt;&lt;p&gt;Zulema&lt;\/p&gt;&quot;,&quot;likes&quot;:[],&quot;attachments&quot;:[],&quot;visible&quot;:true,&quot;ipAddress&quot;:&quot;&quot;,&quot;creationDate&quot;:&quot;2024-11-22T13:25:31+0000&quot;,&quot;isHighlighted&quot;:false,&quot;isPinned&quot;:false},{&quot;postId&quot;:12667,&quot;privatePostId&quot;:4593,&quot;contentType&quot;:&quot;question_reply&quot;,&quot;author&quot;:{&quot;userId&quot;:4837,&quot;username&quot;:&quot;tonicairns&quot;,&quot;avatar&quot;:&quot;&quot;,&quot;profileUrl&quot;:&quot;\/members\/tonicairns-4837&quot;,&quot;reputation&quot;:0,&quot;rank&quot;:{&quot;id&quot;:&quot;&quot;,&quot;name&quot;:&quot;&quot;,&quot;avatarIcon&quot;:{&quot;source&quot;:&quot;&quot;,&quot;thumbnail&quot;:&quot;&quot;},&quot;usernameIcon&quot;:{&quot;source&quot;:&quot;&quot;,&quot;thumbnail&quot;:&quot;&quot;},&quot;styling&quot;:{&quot;bold&quot;:false,&quot;italic&quot;:false,&quot;underline&quot;:false,&quot;color&quot;:&quot;&quot;}},&quot;badges&quot;:[],&quot;signature&quot;:&quot;&quot;,&quot;posts&quot;:1,&quot;customoptions&quot;:7,&quot;options&quot;:1024,&quot;usertitle&quot;:&quot;&quot;,&quot;customtitle&quot;:&quot;&quot;},&quot;content&quot;:&quot;&lt;p&gt;Thanks a lot Zulema - unfortunately the Account owner is on vacation so with the (rather strange, in my view) approach of only one person being able to contact the support team, I was hoping the community might have creative solutions for me instead!&lt;\/p&gt;&quot;,&quot;likes&quot;:[],&quot;attachments&quot;:[],&quot;visible&quot;:true,&quot;ipAddress&quot;:&quot;&quot;,&quot;creationDate&quot;:&quot;2024-11-22T13:28:12+0000&quot;,&quot;isHighlighted&quot;:false,&quot;isPinned&quot;:false}],&quot;attachmentCdn&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/&quot;,&quot;authorData&quot;:{&quot;4540&quot;:{&quot;id&quot;:4540,&quot;url&quot;:&quot;\/members\/zulema-t-4540&quot;,&quot;name&quot;:&quot;Zulema T&quot;,&quot;avatar&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/icon\/200x200\/87e2b277-32f3-4a58-8821-cd4468afde88.png&quot;,&quot;userTitle&quot;:&quot;Community Moderator&quot;,&quot;rank&quot;:{&quot;isBold&quot;:false,&quot;isItalic&quot;:false,&quot;isUnderline&quot;:false,&quot;icon&quot;:&quot;a24f7b43-8da9-4759-aba3-14f95723caab.png&quot;,&quot;iconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/a24f7b43-8da9-4759-aba3-14f95723caab.png&quot;,&quot;avatarIcon&quot;:&quot;ca7e9e2c-fbb4-4d73-a6b8-caf0919b5994_thumb.png&quot;,&quot;avatarIconUrl&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/ca7e9e2c-fbb4-4d73-a6b8-caf0919b5994_thumb.png&quot;,&quot;name&quot;:&quot;Community Moderator&quot;,&quot;color&quot;:&quot;#83cded&quot;},&quot;userLevel&quot;:2,&quot;badges&quot;:[{&quot;title&quot;:&quot;Comment #5&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/cbcb49fe-ccaf-4d76-99f8-a43726a9bdb7_thumb.png&quot;},{&quot;title&quot;:&quot;Comment #15&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/7f52881a-0e43-4663-9972-77b0bc71c083_thumb.png&quot;},{&quot;title&quot;:&quot;Comment #25&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/e6ddabf3-a145-4fae-a5d6-3c0170bd0e61_thumb.png&quot;},{&quot;title&quot;:&quot;Best Answer #1&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/2ef51570-f259-4037-bc59-407b27af5380_thumb.png&quot;},{&quot;title&quot;:&quot;5 Best Answers&quot;,&quot;url&quot;:&quot;https:\/\/uploads-eu-west-1.insided.com\/personio-eu\/attachment\/e0633eea-5cb4-4da8-b968-bad32bac3fa0_thumb.png&quot;}],&quot;isBanned&quot;:false},&quot;4837&quot;:{&quot;id&quot;:4837,&quot;url&quot;:&quot;\/members\/tonicairns-4837&quot;,&quot;name&quot;:&quot;tonicairns&quot;,&quot;avatar&quot;:&quot;&quot;,&quot;userTitle&quot;:&quot;&quot;,&quot;userLevel&quot;:0,&quot;badges&quot;:[],&quot;isBanned&quot;:false}},&quot;totalRepliesPageCount&quot;:1,&quot;repliesAuthorSettingMap&quot;:{&quot;Zulema T&quot;:{&quot;showBadges&quot;:true,&quot;showReputation&quot;:true},&quot;tonicairns&quot;:{&quot;showBadges&quot;:true,&quot;showReputation&quot;:true}},&quot;currentRepliesPage&quot;:1,&quot;languageList&quot;:[],&quot;totalRepliesCount&quot;:2,&quot;pinnedReply&quot;:null,&quot;showBestAnswer&quot;:false,&quot;currentSort&quot;:&quot;dateline.asc&quot;,&quot;disableFileAttachments&quot;:true,&quot;unlimitedEditPermission&quot;:false,&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;{n} year|{n} years&quot;:&quot;{n} year|{n} years&quot;,&quot;{n} month|{n} months&quot;:&quot;{n} month|{n} months&quot;,&quot;{n} day|{n} days&quot;:&quot;{n} day|{n} days&quot;,&quot;{n} hour|{n} hours&quot;:&quot;{n} hour|{n} hours&quot;,&quot;{n} minute|{n} minutes&quot;:&quot;{n} minute|{n} minutes&quot;,&quot;topic_view.reported_content_modal.reason.placeholder&quot;:&quot;Type your reason here&quot;,&quot;just&quot;:&quot;just now&quot;,&quot;translated.by.ai&quot;:&quot;Translated using AI&quot;,&quot;translating&quot;:&quot;Translating...&quot;,&quot;translate.all&quot;:&quot;Translate All&quot;,&quot;{plural} ago&quot;:&quot;{plural} ago&quot;}}}'><div> <div class="pagination"> <div class="pages"><span class="paginatin-current">Page 1&nbsp;/&nbsp;1 </span></div> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Hi ​<user-mention data-id="4837">@tonicairns</user-mention>,</p><p>I’m sorry to hear that your Performance Cycles have been closed earlier than expected! <img class="emojione" alt="😕" title=":confused:" title=":confused:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f615.png?v=2.2.7"/></p><p>The Community is here to support you with any topic and inquiry. Nevertheless, if the topic you publish requires to check specific data on your account, a support ticket is the correct request form. Through a support ticket, we will be able to log in into your account, check the settings together with you, and also verify if the topic might involve a system error or the action of another team.</p><p>You can contact the Support team via <a href="https://support.personio.de/hc/en-us/articles/5659436229277-The-Find-Answers-Section"><strong>Help &amp; Feedback.</strong></a> Be aware that only <strong>Account owners</strong> can contact our Support team. In case you are not registered as such, please contact your colleagues in the role, or add this information in your account. You can find out how <a href="https://support.personio.de/hc/en-us/articles/4623908153245-What-are-Account-Owners-and-Contract-Owners-in-Personio-">here.</a></p><p>Please let me know if there is anything else I can support you with! I hope this can be checked soon! <img class="emojione" alt="😃" title=":smiley:" title=":smiley:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f603.png?v=2.2.7"/></p><p>I wish you a lovely afternoon! <img class="emojione" alt="🙌🏼" title=":raised_hands_tone2:" title=":raised_hands_tone2:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f64c-1f3fc.png?v=2.2.7"/></p><p>Best,</p><p>Zulema</p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Thanks a lot Zulema - unfortunately the Account owner is on vacation so with the (rather strange, in my view) approach of only one person being able to contact the support team, I was hoping the community might have creative solutions for me instead!</p> <hr class="seperator m-b-0 "> </div> </div></div> <div class="box box__pad"> <div class="box__content qa-reply reply-editor-wrapper"> <h3>Your reply</h3> <br/> <div data-preact="groups-destination/GroupJoin" data-props='{"publicGroupMessage": true}'></div> <div data-preact="editor/postEditor" data-props='{&quot;disableFileAttachments&quot;:true,&quot;isControl&quot;:false,&quot;topicId&quot;:4143,&quot;redirect&quot;:true,&quot;isGuest&quot;:true,&quot;placeholder&quot;:&quot;topic.reply.placeholder.textarea&quot;}' ></div> </div> </div> </div> </div> </div> <div class="col col--side Sidebar qa-div-sidebar custom-sidebar"> <div class="module Sidebarmodule"> <div data-preact="widget-custom-html/index" class="" data-props="{&quot;title&quot;:&quot;&quot;,&quot;html&quot;:&quot;&lt;div class=\&quot;html\&quot;&gt;&lt;div class=\&quot;box login-box\&quot;&gt;\n &lt;h3&gt;Saw something fishy? \ud83d\udc40&lt;\/h3&gt;\n &lt;p class=\&quot;login-context\&quot;&gt;Here's what to do when you come across a topic or comment that you think should be reported.&lt;\/p&gt;\n&lt;a href=\&quot;https:\/\/community.personio.com\/community-onboarding-135\/saw-something-inappropriate-here-s-what-you-do-76\&quot; class=\&quot;btn--cta\&quot;&gt;Report Spam&lt;\/a&gt;\n&lt;\/div&gt;\n\n&lt;style&gt;\n .login-box{\n margin-top: 40px;\n border: 1px solid #e3e4ec;\n padding: 24px;\n border-radius: 8px;\n }\n .login-box.hidden{\n display: none;\n }\n .login-box a.btn--cta, .login-box a.btn--toggle{\n width: 100%;\n margin-top:5px;\n border-radius: 8px;\n }\n .login-box a.btn--toggle{\n background-color: #fff;\n color: #2b3346;\n border-color: #e3e4ec;\n font-size: 16px;\n }\n .login-box a.btn--toggle:hover{\n background-color: #fff;\n color: #2b3346;\n box-shadow: inset 0 0 0 1px #07c;\n }\n \n .login-box .login-context{\n margin-top: 8px;\n }\n&lt;\/style&gt;&lt;\/div&gt;&quot;}"><div class="custom-html-widget-wrapper"><section class="full-width custom-html"><div class="html"><div class="box login-box"> <h3>Saw something fishy? 👀</h3> <p class="login-context">Here's what to do when you come across a topic or comment that you think should be reported.</p> <a href="https://community.personio.com/community-onboarding-135/saw-something-inappropriate-here-s-what-you-do-76" class="btn--cta">Report Spam</a> </div> <style> .login-box{ margin-top: 40px; border: 1px solid #e3e4ec; padding: 24px; border-radius: 8px; } .login-box.hidden{ display: none; } .login-box a.btn--cta, .login-box a.btn--toggle{ width: 100%; margin-top:5px; border-radius: 8px; } .login-box a.btn--toggle{ background-color: #fff; color: #2b3346; border-color: #e3e4ec; font-size: 16px; } .login-box a.btn--toggle:hover{ background-color: #fff; color: #2b3346; box-shadow: inset 0 0 0 1px #07c; } .login-box .login-context{ margin-top: 8px; } </style></div></section></div></div> <div data-preact="related-topics/RelatedTopics" data-props="{&quot;widgetTitle&quot;:&quot;Related topics&quot;,&quot;pageSize&quot;:&quot;5&quot;}"> </div> <div data-preact="widget-most-liked/index.sync" class="" data-props="{&quot;config&quot;:{&quot;id&quot;:&quot;widget_7&quot;,&quot;widget_type&quot;:&quot;leaderboard&quot;,&quot;title&quot;:&quot;Most helpful members this week&quot;,&quot;pagesize&quot;:&quot;5&quot;,&quot;days&quot;:&quot;7&quot;},&quot;maxResults&quot;:&quot;5&quot;,&quot;amount&quot;:&quot;5&quot;,&quot;period&quot;:&quot;7&quot;,&quot;title&quot;:&quot;Most helpful members this week&quot;,&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;{n} like.single|{n} like.plural&quot;:&quot;{n} like|{n} likes&quot;}}}"></div> </div> </div> </div> </div> <div class="full-width Template-secondary"> <div class="sitewidth"> <div class="col col--main has--side"> </div> </div> </div> <div class="full-width Template-footer"> <div data-preact="powered-by-insided/index" class="powered-by-insided-footer" data-props="{&quot;rootUrl&quot;:&quot;community.personio.com&quot;,&quot;termsConditions&quot;:&quot;\/site\/terms&quot;,&quot;cookieConfig&quot;:{&quot;use_external_modal&quot;:false,&quot;mapping&quot;:{&quot;required&quot;:1,&quot;anonymous&quot;:2,&quot;all&quot;:3}},&quot;communityVisibility&quot;:&quot;public&quot;,&quot;isGuestUser&quot;:true,&quot;phrases&quot;:{&quot;Forum&quot;:{&quot;branded.back_to_top&quot;:&quot;Back to top&quot;,&quot;Terms &amp; Conditions&quot;:&quot;Terms &amp; Conditions of the Personio Voyager Community&quot;,&quot;cookiepolicy.link&quot;:&quot;Cookie settings&quot;}}}"><div class="Template-footer"><div class="sitewidth box box--blend" data-component="scrollTopStickyButton"><div class="templatefoot"><a href="https://www.gainsight.com/customer-communities/" class="logo-gainsight" title="Visit Gainsight.com" target="_blank" rel="noreferrer" aria-label="Powered by Gainsight"><span class="is-hidden">Powered by Gainsight</span></a></div><div class="templatefoot-privacy-links"><a href="/site/terms" aria-label="Terms &amp; Conditions">Terms &amp; Conditions of the Personio Voyager Community</a></div><span class="scroll-to-top-sticky-button js-scrollto widget--base-shadow is-hidden-S custom-scroll-to-top" title="Back to top" aria-label="Back to top"></span></div></div></div> </div> <div class="modals box is-hidden js-legacy-modals"> <div class="qa-register-modal" data-helper="modal" data-data='{"modal_id": "register", "mainClass": "modal--register"}' id="modal_register" > <label for="" > </label> <h2> Join the Personio Voyager Community! </h2> <p> If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > <a class="js-open-modal qa-register-have-account-link" data-modal="login">Login</a> <p><span style="font-weight: bold; color: #f4364c;">! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.</span></p> </p> <div id="modal_login" > </div> <form name="register" method="post" action="/member/register" class="form js-ajax-form--registration" novalidate="novalidate"> <div class="js-notification "> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_username"> Public Username * </label> </div> <div class="second"> <input type="text" id="register_user_username" name="register[user][username]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_email"> Work E-mail address * </label> </div> <div class="second"> <input type="email" id="register_user_email" name="register[user][email]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label"> Is your company already a Personio customer? <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> * </label> </div> <div class="second"> <div id="register_customfield_8"><input type="radio" id="register_customfield_8_0" name="register[customfield][8]" value="yes" /> <label for="register_customfield_8_0"> yes </label><input type="radio" id="register_customfield_8_1" name="register[customfield][8]" value="no" /> <label for="register_customfield_8_1"> no </label></div> </div> </div> <div class="form__row"> <div class="first"> <label data-required="" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_19"> If yes, please enter your Personio Login URL <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> </label> </div> <div class="second"> <input type="text" id="register_customfield_19" name="register[customfield][19]" data-minChar="" data-maxChar="1000" placeholder="e.g. yourcompany.personio.com" data-labels="{&quot;single&quot;:&quot;{n} character left&quot;,&quot;plural&quot;:&quot;{n} characters left&quot;}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_9"> Name <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> * </label> </div> <div class="second"> <input type="text" id="register_customfield_9" name="register[customfield][9]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{&quot;single&quot;:&quot;{n} character left&quot;,&quot;plural&quot;:&quot;{n} characters left&quot;}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_10"> Surname <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> * </label> </div> <div class="second"> <input type="text" id="register_customfield_10" name="register[customfield][10]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{&quot;single&quot;:&quot;{n} character left&quot;,&quot;plural&quot;:&quot;{n} characters left&quot;}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_11"> Company <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> * </label> </div> <div class="second"> <input type="text" id="register_customfield_11" name="register[customfield][11]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{&quot;single&quot;:&quot;{n} character left&quot;,&quot;plural&quot;:&quot;{n} characters left&quot;}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_3"> City <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> * </label> </div> <div class="second"> <input type="text" id="register_customfield_3" name="register[customfield][3]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{&quot;single&quot;:&quot;{n} character left&quot;,&quot;plural&quot;:&quot;{n} characters left&quot;}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label" for="register_customfield_16"> Country (Company) * </label> </div> <div class="second"> <select id="register_customfield_16" name="register[customfield][16]" class="userProfileFieldSelect"><option value=""></option><option value="austria">Austria</option><option value="belgium">Belgium</option><option value="denmark">Denmark</option><option value="finland">Finland</option><option value="france">France</option><option value="germany">Germany</option><option value="greece">Greece</option><option value="republic_of_ireland">Ireland</option><option value="israel">Israel</option><option value="italy">Italy</option><option value="luxembourg">Luxembourg</option><option value="netherlands">Netherlands</option><option value="norway">Norway</option><option value="poland">Poland</option><option value="spain">Spain</option><option value="sweden">Sweden</option><option value="switzerland">Switzerland</option><option value="united_kingdom">United Kingdom</option><option value="other">Other</option></select> </div> </div> <div class="form__row"> <div class="first"> <label data-required="" data-private="1" data-private-label="Private" data-private-description="Only you and moderators can see this information" class="label" for="register_customfield_6"> Job Title <div data-view="Tooltip" class="tooltip tooltip--day text--normal"> <span class="text--meta tooltip-trigger js-tooltip-trigger">(Private)</span> <div class="tooltip__content tooltip__content--profile js-tooltip-content"> Only you and moderators can see this information </div> </div> </label> </div> <div class="second"> <input type="text" id="register_customfield_6" name="register[customfield][6]" data-minChar="" data-maxChar="1000" placeholder="" data-labels="{&quot;single&quot;:&quot;{n} character left&quot;,&quot;plural&quot;:&quot;{n} characters left&quot;}" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="" class="label"> Main topics I&#039;d like to chat about in the Community: </label> </div> <div class="second"> <div id="register_customfield_18"><input type="checkbox" id="register_customfield_18_0" name="register[customfield][18][]" value="hr_strategy" /> <label for="register_customfield_18_0"> HR Strategy </label><input type="checkbox" id="register_customfield_18_1" name="register[customfield][18][]" value="labor_law" /> <label for="register_customfield_18_1"> Labor Law </label><input type="checkbox" id="register_customfield_18_2" name="register[customfield][18][]" value="recruiting_&amp;_talent_aquisition" /> <label for="register_customfield_18_2"> Recruiting &amp; Talent Aquisition </label><input type="checkbox" id="register_customfield_18_3" name="register[customfield][18][]" value="salaries_&amp;_payroll" /> <label for="register_customfield_18_3"> Salaries &amp; Payroll </label><input type="checkbox" id="register_customfield_18_4" name="register[customfield][18][]" value="attendance_&amp;_absences" /> <label for="register_customfield_18_4"> Attendance &amp; Absences </label><input type="checkbox" id="register_customfield_18_5" name="register[customfield][18][]" value="employee_data_&amp;_documents" /> <label for="register_customfield_18_5"> Employee Data &amp; Documents </label><input type="checkbox" id="register_customfield_18_6" name="register[customfield][18][]" value="employee_roles_&amp;_approvals" /> <label for="register_customfield_18_6"> Employee Roles &amp; Approvals </label><input type="checkbox" id="register_customfield_18_7" name="register[customfield][18][]" value="leadership_performance_&amp;_development" /> <label for="register_customfield_18_7"> Leadership, Performance &amp; Development </label><input type="checkbox" id="register_customfield_18_8" name="register[customfield][18][]" value="reporting" /> <label for="register_customfield_18_8"> 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