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BigCommerce Live Chat Integration for E-Commerces

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stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div class="v--reset"> <p class="c-menu__header" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass">Top Apps</p> <p class="c-menu__header u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass">Top Integrations</p> <ul> <li><a href="/shopify-chat/" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="m19.2 5.5-.2-.2h-1.6L16 4c-.1-.2-.4 0-.4 0H15l-.4-.6c-.4-.9-1-1.3-1.9-1.3h-.2c-.3-.4-.8-.6-1.3-.6-1 0-2 .7-2.9 2.1-.6 1-1 2-1.1 3l-2 .6c-.7.2-.7.2-.7.7L2.9 20.3l13 2.2 5.6-1.4-2.3-15.6Zm-5-1.2-1 .4c0-.5 0-1.3-.2-1.9.8.1 1.2 1 1.3 1.5Zm-1.6.5-2.2.7c.2-.8.7-1.6 1.2-2 .1-.3.4-.5.7-.6.2.6.3 1.4.3 2Zm-1.4-2.6c.2 0 .4 0 .6.2-.2 0-.6.3-.8.6-.6.7-1.2 1.8-1.4 2.8L8 6.4c.4-1.8 1.7-4.2 3.3-4.2Z" fill="#95BF47"/><path d="M19 5.4h-1.6L16 4H16v18.5l5.6-1.4-2.3-15.6-.2-.1Z" fill="#5E8E3E"/><path d="m12.7 8.2-.6 2.4s-.7-.3-1.6-.2c-1.3 0-1.3.9-1.3 1 0 1.2 3 1.4 3.1 4 .1 2-1 3.3-2.8 3.5-2 0-3.2-1.2-3.2-1.2l.4-1.8s1.2.9 2 .8c.7 0 .9-.6.9-.9 0-1.4-2.4-1.3-2.6-3.7-.1-2 1.2-4 4-4.1 1.2 0 1.7.2 1.7.2Z" fill="#fff"/></svg></span>Shopify</a></li> <li><a href="/marketplace/apps/squarespace/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.4 12 12 5.5a2.4 2.4 0 0 1 3.4 0l.5.5 1-1-.5-.6a3.8 3.8 0 0 0-5.4 0L4.4 11l1 1Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="m14.3 7.6-1-1-6.7 6.6c-1 1-2.5 1-3.4 0-1-.9-1-2.4 0-3.4L8.9 4 8 3 2 8.8a4 4 0 0 0 0 5.5 3.8 3.8 0 0 0 5.5 0l6.7-6.7ZM20.9 8.8a3.8 3.8 0 0 0-5.5 0l-6.7 6.7 1 1 6.7-6.6a2.4 2.4 0 0 1 4.1 1.7c0 .6-.2 1.2-.7 1.7l-5.7 5.8 1 1 5.8-5.8a4 4 0 0 0 0-5.5Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.6 11 11 17.9c-1 1-2.5 1-3.4 0l-.5-.5-1 1 .5.5a3.8 3.8 0 0 0 5.4 0l6.6-6.7-1-1Z" fill="currentColor"/></svg> </span>Squarespace</a></li> <li><a href="/marketplace/apps/mailchimp/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 1.5a10.5 10.5 0 1 0 0 21 10.5 10.5 0 0 0 0-21Z" fill="#FDDD4C"/><path d="M7.4 14.7c-.2-.3.3-.8.1-1.3a.8.8 0 0 0-1.3-.2c-.3.3-.3.7-.2.8v.1c.2 0 .2-.3.3-.4.1-.2.4-.3.7-.2.4.3 0 .7 0 1 0 .4.3.6.5.6l.4-.2c0-.2-.3.1-.5-.2ZM16 11.5h-.4l-.2-.5c-.1-.4-.1-.7.1-.7.3 0 .4.2.5.6v.6ZM13.4 11.8v.2l.4.2v.1h-.4c0 .2-.2.2-.4 0 0 0-.2.2-.3 0l.2-.1-.1-.5-.4.1H12l.2-.2.4-.2c0-.2 0-.4.2-.4s.3.1.4.4c.3 0 .5.2.6.4v.1l-.5-.1ZM15 12.7h.3c0-.1 0-.3-.2-.3h-.3c-.1.1 0 .3.1.3ZM15.6 12.2c0-.2.1-.3.3-.3l.2.3c0 .2-.1.3-.2.3-.2 0-.3-.1-.3-.3Z" fill="#000"/><path fill-rule="evenodd" clip-rule="evenodd" d="M18.9 14.2c.2 0 .6.3.6 1 0 .6-.3 1.3-.3 1.5-1 2.3-3.4 3.6-6.2 3.5a6.4 6.4 0 0 1-5.8-3.6c-.6 0-1.2-.3-1.7-.7-.5-.4-.8-1-.9-1.5 0-.5 0-1 .2-1.3l-.6-.4c-2.5-2.1 5.4-10.8 8-8.6l.8.8c1.2-.5 4.4-1.5 4.4.8 0 .8-.4 1.6-1.2 2.4.9.8.6 2 .8 3l.3.2c.6.1 1 .3 1.2.6l.4.6c0 .2 0 .6-.3 1l.3.7ZM7 16h.3c.9-.2 1.1-1.2 1-2.2-.2-1-1-1.4-1.5-1.5h-.3c-1 .2-1.5 1-1.4 2 .1.9 1 1.6 2 1.7Zm-2-3.4c.3-.4.8-.7 1.3-.8.7-2 2-3.7 3.5-4.9 1.2-1 2.5-1.7 2.5-1.7s-.7-.8-1-.8c-1.2-.3-4 1.5-5.7 4C5 9.4 4 11.2 4.5 12l.6.5Zm10.3 3s-1 .4-2.7 0c0 .4.6.6 1 .7 2 .3 4-.8 4.4-1 0-.1 0 0 0 0-.6.7-2 1.4-3.8 1.4-.8 0-1.5-.2-1.8-.7-.5-.6 0-1.6.7-1.5a7 7 0 0 0 3.7-.5c1-.5 1.4-1 1.4-1.4-.1-.6-1-.7-1.5-.9-.3 0-.4-.1-.4-.5v-1c0-.5-.1-1-.5-1.3a.6.6 0 0 0-.5 0c-.2 0-.3 0-.5.2-.4.4-.8.4-1.3.4a7.9 7.9 0 0 1-.8 0h-.2c-.7 0-1.5.5-1.7 1.4-.1 1 .5 1.6.8 2l.2.2.1.2v.2a3.1 3.1 0 0 0-.7 3.3C12 18.3 14 19 16 18.4c1.4-.5 2.7-1.6 3-3 0-.4-.1-.6-.2-.7h-.3s0-.5-.3-1c-.6.5-1.3.9-1.9 1-.9.3-1.9.4-2.8.3-.4 0-.7-.1-.8.2 1.3.5 2.6.3 2.6.3Zm-3.7-8.9c-.6.4-1.4 1-2 1.7a6.4 6.4 0 0 1 5-1c-.4-.3-1-.4-1.5-.4 0-.2.2-.3.3-.3v-.1c-.6 0-2 .6-2 .6l.3-.5Z" fill="#000"/></svg></span>Mailchimp</a></li> </ul> </div> <div> <p class="c-menu__header u-hidden lg:u-block"></p> <ul class="b--lg:u-pt-2.5"> <li><a href="/marketplace/apps/whatsapp-business/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 23.25C17.799 23.25 22.5 18.549 22.5 12.75C22.5 6.95101 17.799 2.25 12 2.25C6.20101 2.25 1.5 6.95101 1.5 12.75C1.5 14.6332 1.99575 16.4005 2.86386 17.9287L1.5 23.25L6.98615 21.9778C8.47603 22.7891 10.1842 23.25 12 23.25ZM12 21.6346C16.9068 21.6346 20.8846 17.6568 20.8846 12.75C20.8846 7.84316 16.9068 3.86538 12 3.86538C7.09316 3.86538 3.11538 7.84316 3.11538 12.75C3.11538 14.6445 3.70838 16.4006 4.71888 17.8427L3.92308 20.8269L6.95995 20.0677C8.39202 21.0559 10.1284 21.6346 12 21.6346Z" fill="#BFC8D0"/> <path d="M21 12C21 16.9706 16.9706 21 12 21C10.1041 21 8.34516 20.4138 6.89449 19.4127L3.81818 20.1818L4.62432 17.1588C3.60069 15.698 3 13.9192 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z" fill="url(#paint0_linear_45_490)"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 22.5C17.799 22.5 22.5 17.799 22.5 12C22.5 6.20101 17.799 1.5 12 1.5C6.20101 1.5 1.5 6.20101 1.5 12C1.5 13.8832 1.99575 15.6505 2.86386 17.1787L1.5 22.5L6.98615 21.2278C8.47603 22.0391 10.1842 22.5 12 22.5ZM12 20.8846C16.9068 20.8846 20.8846 16.9068 20.8846 12C20.8846 7.09316 16.9068 3.11538 12 3.11538C7.09316 3.11538 3.11538 7.09316 3.11538 12C3.11538 13.8945 3.70838 15.6506 4.71888 17.0927L3.92308 20.0769L6.95995 19.3177C8.39202 20.3059 10.1284 20.8846 12 20.8846Z" fill="white"/> <path d="M9.37502 7.12501C9.12537 6.62357 8.7424 6.66797 8.35551 6.66797C7.66407 6.66797 6.58594 7.49618 6.58594 9.03756C6.58594 10.3008 7.14259 11.6836 9.01831 13.7522C10.8285 15.7485 13.207 16.7812 15.1816 16.746C17.1563 16.7109 17.5625 15.0117 17.5625 14.4378C17.5625 14.1835 17.4047 14.0566 17.2959 14.0221C16.6231 13.6992 15.382 13.0974 15.0996 12.9844C14.8172 12.8713 14.6698 13.0243 14.5781 13.1074C14.3221 13.3515 13.8144 14.0707 13.6406 14.2324C13.4668 14.3942 13.2077 14.3123 13.0999 14.2512C12.7031 14.092 11.6272 13.6134 10.7696 12.7821C9.70899 11.7539 9.64675 11.4002 9.44693 11.0853C9.28707 10.8334 9.40437 10.6789 9.46291 10.6113C9.69142 10.3477 10.007 9.94058 10.1485 9.73829C10.29 9.53599 10.1776 9.22885 10.1102 9.03756C9.82033 8.21485 9.57473 7.52615 9.37502 7.12501Z" fill="white"/> <defs> <linearGradient id="paint0_linear_45_490" x1="19.875" y1="5.25" x2="3" y2="21" gradientUnits="userSpaceOnUse"> <stop stop-color="#5BD066"/> <stop offset="1" stop-color="#27B43E"/> </linearGradient> </defs> </svg> </span>WhatsApp</a></li> <li><a href="/marketplace/apps/facebook-messenger/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10.5" fill="url(#a)"/><path d="m16 15.2.4-3h-3v-1.9c0-.8.5-1.6 1.8-1.6h1.3V6.2L14.1 6c-2.4 0-4 1.4-4 4v2.2H7.6v3h2.7v7.2a10.9 10.9 0 0 0 3.3 0v-7.2h2.4Z" fill="#fff"/><defs><linearGradient id="a" x1="12" y1="1.5" x2="12" y2="22.4" gradientUnits="userSpaceOnUse"><stop stop-color="#18ACFE"/><stop offset="1" stop-color="#0163E0"/></linearGradient></defs></svg></span>Facebook</a></li> <li><a href="/marketplace/apps/hubspot/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7 8.4V6a2 2 0 0 0 1.1-1.7 2 2 0 0 0-2-2 2 2 0 0 0-1.9 2A2 2 0 0 0 16 6v2.5c-1 .2-1.8.6-2.6 1.2L6.6 4.2a2.2 2.2 0 0 0-2.7-2.6A2.2 2.2 0 0 0 2.8 5a2.2 2.2 0 0 0 2.7.5l6.8 5.2a5.4 5.4 0 0 0 0 6.2l-2 2h-.5a1.8 1.8 0 0 0-1.7 2 1.8 1.8 0 0 0 2.4 1.4 1.8 1.8 0 0 0 1-1.7v-.5l2-2a5.5 5.5 0 0 0 8.1-7 5.5 5.5 0 0 0-4-2.8h.1Zm-.8 8.2a2.8 2.8 0 0 1-2.8-3.3 2.8 2.8 0 0 1 5.1-1 2.8 2.8 0 0 1-2.3 4.3" fill="#FF7A59"/></svg></span>HubSpot</a></li> </ul> </div> </div> <a href="/marketplace/" class="c-menu__foot-action v--m-button"> Discover 200&#43; integrations<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <button class="c-menu__item v--top" data-menu-target="top">Customers<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/customers/" class="c-menu__item">Our customers<br><small>Join 37000&#43; companies</small></a></li> <li><a href="/customers/customer-stories/" class="c-menu__item">Case Studies<br><small>How others grow with LiveChat</small></a></li> <li><a href="/customers/live-chat-reviews/" class="c-menu__item v--no-border">Reviews<br><small>What they say about us</small></a></li> </ul> </div> <div> <p class="c-menu__header">Industries</p> <ul> <li><a href="/solutions/ecommerce/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M16 11V7a4 4 0 10-8 0v4M5 9h14l1 12H4L5 9z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Ecommerce</a></li> <li><a href="/solutions/it-software/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20l4-16m4 4l4 4-4 4M6 16l-4-4 4-4" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Software &amp; IT</a></li> <li><a href="/solutions/education/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 20v-7.5l4-2.2m0 3.7l9-5-9-5-9 5 9 5zm0 0l6.2-3.4c.8 2 1 4.3.6 6.5a12 12 0 00-6.8 3 12 12 0 00-6.8-3 12 12 0 01.6-6.5L12 14z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Education</a></li> <li><a href="/solutions/livechat-for-finance/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4 21h16M4 10h16M20 10V7l-8-4-8 4v3M7 10v11M17 10v11M12 10v11" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Finance</a></li> </ul> </div> </div> </div> </li> <li data-menu-target="root" class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a class="c-menu__item v--top" href="/help/" data-menu-target="top">Help Center</a> </li> <li class="v--only-mobile"> <a href="/app/" class="c-menu__item v--top">App</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Resources<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"><a href="/help/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Help Center</a></li> <li class="v--only-mobile"><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/news/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 5.9v13.3a1.8 1.8 0 01-3.4.6l-2.2-6.1m0 0A4 4 0 017 6h1.8C13 6 16.5 4.8 18 3v14c-1.5-1.8-5-3-9.2-3H7a4 4 0 01-1.6-.3zM18 13a3 3 0 000-6v6z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Product News</a></li> <li class="v--only-desktop"><a href="/marketplace/partners/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17 20h5v-2a3 3 0 00-5.4-1.9M17 20l-.4-3.9M17 20H7m10 0v-2a5 5 0 00-.4-1.9m0 0a5 5 0 00-9.2 0M7 20H2v-2a3 3 0 015.4-1.9M7 20l.4-3.9M7 20v-2c0-.7.1-1.3.4-1.9M15 7a3 3 0 11-6 0 3 3 0 016 0zm6 3a2 2 0 11-4 0 2 2 0 014 0zM7 10a2 2 0 11-4 0 2 2 0 014 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partners Marketplace</a></li> <li><a href="https://developers.livechat.com" class="c-menu__item" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 9l3 3-3 3m5 0h3M5 20h14a2 2 0 002-2V6a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>API &amp; Developers</a></li> <li><a href="https://partners.livechat.com?utm_source=livechat.com&utm_medium=referral&utm_content=top_navigation" class="c-menu__item v--no-border" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 3a1 1 0 012 0l1.5 4.6a1 1 0 001 .7h4.8A1 1 0 0121 10L17 13a1 1 0 00-.3 1.1l1.5 4.7a1 1 0 01-1.5 1.1l-4-2.9a1 1 0 00-1.2 0l-4 2.9A1 1 0 016 18.8L7.4 14a1 1 0 00-.3-1.1L3 10a1 1 0 01.6-1.8h4.9a1 1 0 001-.7L11 2.9v0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Partner Program</a></li> <li class="v--only-desktop"><a href="https://status.livechat.com" class="c-menu__item" target="_blank" rel="noopener"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9 12l2 2 4-4m6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>System Status</a></li> </ul> </div> <div class="v--only-desktop"> <p class="c-menu__header">Learn</p> <ul> <li><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon u--mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/customer-service-report/" class="c-menu__item">Customer Service Report<br><small>Discover the latest data</small></a></li> <li><a href="/benchmark/" class="c-menu__item">Local Benchmark<br><small>Compare your results</small></a></li> <li><a href="/webinars/" class="c-menu__item">Webinars<br><small>LiveChat Workshops</small></a></li> <li><a href="/privacy-policy-generator/" class="c-menu__item">Privacy Policy Generator<br><small>Become GDPR compliant</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile b--u-p-3 u-mt-auto u-mb-0" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <form data-append-params-target="form" action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" class="o-input-group b--u-mb-3"> <input type="email" name="email" class="" style="border-color: #767680;" data-signup-target="email" placeholder="Enter your email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/bigcommerce-chat/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://my.livechatinc.com" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://my.livechatinc.com" class="c-btn v--sm v--transparent v--borderless b--u-text-white hover:u-bg-gray-300" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <div class="lc-signup-expandable" data-controller="expandable-signup"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" data-expandable-signup-target="form"> <div class="o-input-group"> <input type="email" name="email" class="v--sm b--u-text-sm" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/bigcommerce-chat/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup v--sm">Sign up free</button> </div> </div> </form> <a data-append-params-target="link" href="https://accounts.livechat.com/signup?source_id=header_cta&source_url=https://www.livechat.com/bigcommerce-chat/&source_type=website" class="c-btn v--signup hover:u-bg-signup hover:u-border-signup v--sm" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-action="track#send" data-expandable-signup-target="button">Sign up free</a> </div> </div> <div class="u-hidden lg:u-hidden lg:u-ml-auto" data-controller="attribute logged-in" data-attribute-remove-class="lg:u-hidden" data-attribute-add-class="lg:u-block" data-action="logged-in:loggedIn->attribute#removeClass logged-in:loggedIn->attribute#addClass"> <div class="u-hidden lg:u-flex u-flex-row u-items-center gap-1"> <a href="https://my.livechatinc.com" class="c-btn v--sm b--u-py-1.5 v--dark " data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Instant Login" data-action="track#send">Go to app</a> <div class="c-navbar__actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedInWithUserData->attribute#removeClass"> <div class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--dark "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content v--dark b--u-bg-black-900 u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2fbigcommerce-chat%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-200 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-200 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-200 " data-action="click-focus#removeFocusClass" onclick="LC_API.open_chat_window();return false;"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-200 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> <section class="b--u-bg-black b--u-rounded-tl-0 b--u-rounded-tr-0 o-wrapper b--u-text-white b--u-px-2 lg:u-px-0 t-rounded"> <div class="u-flex u-flex-col-rev lg:u-flex-row u-justify-between u-maxw-16 u-mx-auto" style="gap: 32px"> <img class="u-maxw-6 lg:u-maxw-8 u-mx-auto" src="/bigcommerce-chat/hero_huaa8cb6e5cadfbe156fcf53102396548b_282600_1472x0_resize_q75_h2_catmullrom_3.a7d564fb3a15c81bf63f1e021b80f8722b8f5366f2404ab8da5711dd11f2e3e8.webp" alt="Live chat widget for Bigcommerce store" width="736" height="678" type="image/webp"> <div class="u-flex u-flex-col u-flex-1 u-justify-center u-text-center lg:u-text-left u-basis-12 b--u-px-2 xl:u-px-0"> <img class="u-mx-auto b--u-mt-4 lg:u-mt-0 lg:u-mx-0 b--u-mb-4" src="/bigcommerce-chat/lc-bc.2f31d60ac29b8db5b5a0bf5ba7f4abc32f02ea138d015897a53f42fd3eb48ea5.svg" alt="LiveChat x BigCommerce logos" style="width: fit-content; height: 36px;"> <h1 class="b--u-text-4xl b--u-text-medium u-maxw-7 u-mx-auto lg:u-mx-0">The live chat that&nbsp;sells, for your BigCommerce store</h1> <div class="u-maxw-6 u-w-full lg:u-ml-0 u-mx-auto lg:u-mx-0"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="hero"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder='Enter your business email' aria-label="Business Email" required> <input type="hidden" name="source_id" value="bigcommerce"> <input type="hidden" name="source_url" value="https://www.livechat.com/bigcommerce-chat/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <span style="opacity: .5"> <p class="u-flex u-flex-wrap u-justify-center lg:u-justify-left b--u-mt-1 u-mb-0 u-text-p7" style="column-gap: 1rem;"> <span class="u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card needed </span> <span class="u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> </p> </span> </div> </div> </div> </section> <section class="u-maxw-10 u-mx-auto b--u-my-8 b--lg:u-my-20 b--u-px-2 lg:u-px-0"> <h2 class="b--u-text-2xl b--u-text-medium u-text-center u-maxw-6 u-mx-auto b--u-mb-6">Get a glimpse into how LiveChat for BigCommerce transforms your online store</h2> <div class="u-flex u-flex-col lg:u-flex-row u-items-start u-justify-between" data-controller="modal player-youtube" data-action="modal:show->player-youtube#load modal:close->player-youtube#pause" style="gap: 32px;"> <span data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video" data-action="click->modal#show click->track#send" style="cursor: pointer;"> <img class="md:u-hidden" src="/bigcommerce-chat/video-placeholder-mobile_hu92bfca91b3966b741b6332470f5f3838_164215_1088x0_resize_q75_h2_catmullrom_3.a70a8af155a859b8eeab1f618c6bbd4a2a235d50d4875fbc44bdf087a45c3834.webp" alt="Watch video" width="544" height="300" type="image/webp"> <img class="u-hidden md:u-block" src="/bigcommerce-chat/video-placeholder_hu4643d3e15956ca1c4c5d705519221033_145560_1856x0_resize_q75_h2_catmullrom_3.65d6408471376e1232f8bd0c049c3248db745d6d6cf2fa411576bc089c5d7799.webp" alt="Watch video" width="928" height="500" type="image/webp"> </span> <dialog class="b--u-bg-transparent b--u-mb-auto" data-modal-target="dialog"> <button class="b--u-bg-transparent u-flex u-w-full" data-action="click->modal#close"> <img class="u-w-auto u-bg-white u-round u-shadow-lg b--u-my-2 u-mr-0 t-cc-icon-close u-hover-pointer" src="/icons/close.c1638c1fcdd839cdda84e54b9abda568c2efda235dbc39efb901ba9fa539554d.svg" alt="icon close" loading="eager" style="width: 36px;"> </button> <iframe class="t-video-modal__video" data-player-youtube-target="video" src="about:blank" data-src="https://www.youtube.com/embed/S-rZ81Ib5tg?rel=0&enablejsapi=1&version=3&playerapiid=ytplayer" frameborder="0" allowfullscreen></iframe> </dialog> </div> </section> <section class="u-maxw-8 lg:u-maxw-14 sm:u-mx-auto u-flex u-flex-col lg:u-flex-row u-items-center b--u-bg-black-50 b--u-mt-4 o-wrapper b--u-mx-2 b--u-pt-6 b--lg:u-py-10 t-rounded"> <video class="u-hidden lg:u-block u-maxw-3 xl:u-maxw-4 u-mx-0" src="box1-anim1.mp4" autoplay="true" loop="true" muted="true" playsinline></video> <div class="u-maxw-6 u-mx-auto u-text-center b--u-px-2 lg:u-px-0"> <p class="b--u-text-xs b--u-text-medium b--u-text-caps t-subTitle">Engagement</p> <h2 class="b--u-text-3xl b--u-text-medium">Start chats with&nbsp;store&nbsp;visitors</h2> <p class="b--u-text-base lg:u-maxw-4 u-mx-auto">Automatically engage shoppers browsing your store with pre-set chat invitations, or start chats with a click of a button when you see fit.</p> </div> <video class="u-hidden lg:u-block u-maxw-3 xl:u-maxw-4 u-mx-0" src="box1-anim2.mp4" autoplay="true" loop="true" muted="true" playsinline></video> <img class="lg:u-hidden b--u-mt-2" src="/bigcommerce-chat/box1-image-mobile_hu138afd9ac40fdb757e26a134166f741b_280244_1629x0_resize_q75_h2_catmullrom_3.52575e92584565a8eed3c56ed81233cede132fdf816fa903635098c182291194.webp" alt="Traffic section live chat app" width="814" height="684" loading="lazy" type="image/webp"> </section> <section class="u-maxw-8 lg:u-maxw-14 sm:u-mx-auto b--u-bg-black-50 b--u-mt-4 o-wrapper b--u-mx-2 b--lg:u-pl-4 t-rounded"> <div class="u-flex u-flex-col lg:u-flex-row u-items-center"> <div class="u-maxw-6 lg:u-maxw-4 lg:u-ml-auto lg:u-mr-0 u-text-center lg:u-text-left b--u-px-2 lg:u-px-0 b--u-mt-6 lg:u-mt-0"> <p class="b--u-text-xs b--u-text-medium b--u-text-caps t-subTitle">Cart preview</p> <h2 class="b--u-text-2xl b--u-text-medium">Use customer details to your advantage</h2> <p class="b--u-text-base">See what&#39;s in a customer&#39;s cart with a real-time cart preview and use that knowledge to suggest complementary products, making your chats more profitable.</p> </div> <div> <video class="u-hidden lg:u-block u-maxw-9 u-mx-0" src="box2-anim.mp4" autoplay="true" loop="true" muted="true" playsinline></video> <img class="lg:u-hidden b--u-mt-2" src="/bigcommerce-chat/box2-image-mobile_hu675f66aaf43994a72657fc3cd53f0ce5_113484_1629x0_resize_q75_h2_catmullrom_3.6b27a839522e01b31e8c443161c30a7a0ad4c90906d5848c2f08a8f6c5867ff3.webp" alt="Customer details and cart preview in live chat" width="814" height="510" loading="lazy" type="image/webp"> </div> </div> </section> <section class="u-maxw-8 lg:u-maxw-14 sm:u-mx-auto b--u-bg-black-50 b--u-mt-4 o-wrapper b--u-mx-2 b--lg:u-pr-4 t-rounded"> <div class="u-flex u-flex-col-rev lg:u-flex-row u-items-center"> <div> <video class="u-hidden lg:u-block u-maxw-9 u-mx-0" src="box3-anim.mp4" autoplay="true" loop="true" muted="true" playsinline></video> <img class="lg:u-hidden b--u-mt-2" src="/bigcommerce-chat/box3-image-mobile_hu2170880b08704141bceff5de33d6ba04_124984_1629x0_resize_q75_h2_catmullrom_3.da6f826ce02748c2bf0af00ec05d2a646271fcdd31afeab678432c6e0c840c21.webp" alt="Product cards in live chat" width="814" height="510" loading="lazy" type="image/webp"> </div> <div class="u-maxw-6 lg:u-maxw-4 lg:u-mr-auto lg:u-mr-0 u-text-center lg:u-text-left b--u-px-2 lg:u-px-0 b--u-mt-6 lg:u-mt-0"> <p class="b--u-text-xs b--u-text-medium b--u-text-caps t-subTitle">Product recommendations</p> <h2 class="b--u-text-2xl b--u-text-medium">Show, don't tell</h2> <p class="b--u-text-base">People buy with their eyes. Send them product recommendations with images and buttons in a chat so they can easily add items to their cart.</p> </div> </div> </section> <section class="b--u-bg-yellow-400 o-wrapper b--u-py-8 b--lg:u-py-12 b--u-my-8 b--lg:u-my-16 t-rounded"> <div class="u-maxw-12 u-mx-auto"> <h2 class="b--u-text-3xl b--u-text-medium u-text-center u-maxw-6 u-mx-auto">See what other BigCommerce users say about LiveChat</h2> <ul class="u-p-0 u-m-0 b--u-mt-6 t-testimonials" style="list-style: none; gap: 32px;"> <li class="u-maxw-4 b--u-bg-white b--u-rounded-12 b--u-p-4 u-shadow t-testimonial"> <strong class="u-block b--u-mb-2">We Shall See</strong> <blockquote>We got a subscription by month, so that says something. Chat support has been great. Not to many victors have actually chatted, but it also tells you a lot where they are coming from and how many actually show up to your site. That&#39;s what got me to continue after trial. I may go to Annual if things continue well.</blockquote> <div class="u-flex u-items-center u-justify-between b--u-mt-4"> <div class="u-flex u-items-center b--u-text-yellow-400" style="gap: 5px;"> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </div> <span class="b--u-text-sm b--u-text-black-200">Jul 11, 2022</span> </div> </li> <li class="u-maxw-4 b--u-bg-white b--u-rounded-12 b--u-p-4 u-shadow t-testimonial"> <strong class="u-block b--u-mb-2">5 Stars</strong> <blockquote>Perfect product. Easy to work. Happy customers, more sales.</blockquote> <div class="u-flex u-items-center u-justify-between b--u-mt-4"> <div class="u-flex u-items-center b--u-text-yellow-400" style="gap: 5px;"> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </div> <span class="b--u-text-sm b--u-text-black-200">Oct 10, 2019</span> </div> </li> <li class="u-maxw-4 b--u-bg-white b--u-rounded-12 b--u-p-4 u-shadow t-testimonial"> <strong class="u-block b--u-mb-2">So easy to use!</strong> <blockquote>We&#39;ve been using this for four months now and have seen a huge increase in sales. It enables us to reach out to potential customers, send them product suggestions and secure sales. The Ticket system also means that we never miss a new opportunity even when we&#39;re away from the computers. I couldn&#39;t recommend this highly enough.</blockquote> <div class="u-flex u-items-center u-justify-between b--u-mt-4"> <div class="u-flex u-items-center b--u-text-yellow-400" style="gap: 5px;"> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </div> <span class="b--u-text-sm b--u-text-black-200">Feb 5, 2020</span> </div> </li> <li class="u-maxw-4 b--u-bg-white b--u-rounded-12 b--u-p-4 u-shadow t-testimonial"> <strong class="u-block b--u-mb-2">Customers use it and it converts to sales</strong> <blockquote>This app is well worth the monthly fee. Customers use it and it converts to sales</blockquote> <div class="u-flex u-items-center u-justify-between b--u-mt-4"> <div class="u-flex u-items-center b--u-text-yellow-400" style="gap: 5px;"> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </div> <span class="b--u-text-sm b--u-text-black-200">Feb 23, 2021</span> </div> </li> <li class="u-maxw-4 b--u-bg-white b--u-rounded-12 b--u-p-4 u-shadow t-testimonial"> <strong class="u-block b--u-mb-2">A great help</strong> <blockquote>I have been using livechat for around 3 months now. To be honest, i probably only use half the features as i have been too busy to work thought it all. The chat feature is fantastic, i use it both on PC and with the app on my iPhone. I also am able to add the livechat button on a page that i designed with page builder. I just started using the tickets feature. It&#39;s great, really helps keep track of all customer requests and everything i have to get back to people with. I pay for the google analytics feature as well. Easily track who what where. Can also see who has an stuff in their cart and what the items are. So easy to check who is on the site and where they are from.</blockquote> <div class="u-flex u-items-center u-justify-between b--u-mt-4"> <div class="u-flex u-items-center b--u-text-yellow-400" style="gap: 5px;"> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> <svg class="c-icon" width="24" height="24" style="width: 16px; height: 16px;" width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_1731_16374)"> <path d="M12 17.75L5.82799 20.995L7.00699 14.122L2.00699 9.25495L8.90699 8.25495L11.993 2.00195L15.079 8.25495L21.979 9.25495L16.979 14.122L18.158 20.995L12 17.75Z" fill="currentColor" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </g> <defs> <clipPath id="clip0_1731_16374"> <rect width="24" height="24" fill="white"/> </clipPath> </defs> </svg> </div> <span class="b--u-text-sm b--u-text-black-200">Aug 2, 2021</span> </div> </li> </ul> </div> </section> <section class="u-maxw-8 lg:u-maxw-14 sm:u-mx-auto b--u-bg-black-50 b--u-mt-4 o-wrapper b--u-mx-2 t-rounded"> <div class="u-flex u-flex-col u-items-center"> <div class="u-maxw-7 u-mx-auto u-text-center b--u-mt-6 b--lg:u-mt-10 b--u-px-2 lg:u-px-0"> <p class="b--u-text-xs b--u-text-medium b--u-text-caps t-subTitle">Support</p> <h2 class="b--u-text-2xl b--u-text-medium">Delight customers after&nbsp;the sale with lightning&#8209;fast support</h2> <p class="b--u-text-base">Answer all questions about customer orders with just the order number. Help with returns, give shipping details, and leave customers delighted with speedy service.</p> </div> <div> <video class="u-hidden lg:u-block u-maxw-12 b--u-mt-4 u-mx-0" src="box4-anim.mp4" autoplay="true" loop="true" muted="true" playsinline></video> <img class="lg:u-hidden b--u-mt-2" src="/bigcommerce-chat/box4-image-mobile_hu5a2f1a16a4e112cbfb0c211c86593eac_94819_1632x0_resize_q75_h2_catmullrom_3.e8abc0919eb622b75756b3d8212c65655ea2290fcd73ee82b4d7a626a2a6b27b.webp" alt="Customer service with live chat for BigCommerce store" width="816" height="510" loading="lazy" type="image/webp"> </div> </div> </section> <section class="u-maxw-8 lg:u-maxw-14 sm:u-mx-auto b--u-bg-black-50 b--u-mt-4 o-wrapper b--u-mx-2 b--lg:u-pl-4 t-rounded"> <div class="u-flex u-flex-col lg:u-flex-row u-items-center"> <div class="u-maxw-6 lg:u-maxw-4 lg:u-ml-auto lg:u-mr-0 u-text-center lg:u-text-left b--u-px-2 lg:u-px-0 b--u-mt-6 lg:u-mt-0"> <p class="b--u-text-xs b--u-text-medium b--u-text-caps t-subTitle">Orders preview</p> <h2 class="b--u-text-2xl b--u-text-medium">Get key order info in a flash</h2> <p class="b--u-text-base">Check past order history and review order notes from customers to quickly get to the root of the problem. Edit orders when necessary and send tracking information with a click of a button.</p> </div> <div> <video class="u-hidden lg:u-block u-maxw-9 u-mx-0" src="box5-anim.mp4" autoplay="true" loop="true" muted="true" playsinline></video> <img class="lg:u-hidden b--u-mt-2" src="/bigcommerce-chat/box5-image-mobile_hufd3295529ea4f75c243048a43a80ffcb_105845_1629x0_resize_q75_h2_catmullrom_3.d43e5d8d6f21afa64e6ada027b4637f44585012eb15144e5c06c5297e5566b7c.webp" alt="Order info in LiveChat app for BigCommerce" width="814" height="510" loading="lazy" type="image/webp"> </div> </div> </section> <section class="b--u-bg-black b--u-text-white o-wrapper b--lg:u-py-12 b--u-mt-8 b--lg:u-mt-16 u-relative t-rounded" style="z-index: 1"> <div class="u-maxw-12 u-mx-auto b--u-px-2 b--md:u-px-4"> <ul class="c-list u-p-0 u-maxw-4 md:u-maxw-6 lg:u-maxw-12 u-mx-auto b--u-my-10 b--o-grid b--o-grid--2 b--md:o-grid--4 b--sm:o-grid--3 b--lg:o-grid--9 b--o-grid--gap-2" style="justify-items: center;"> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/mailchimp/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="MailChimp integration" data-action="track#send"></a> <img src="/bigcommerce-chat/mailchimp.f83d2b5778e6f36f61914454ced0cd1af645a1e4364fae3f148d9b99cd3635d1.svg" alt="MailChimp icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">MailChimp</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/facebook-messenger/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Facebook Messenger integration" data-action="track#send"></a> <img src="/bigcommerce-chat/messenger.65e3cd5df41bb59bcf8bb2520f21639bd8d6055a1e28a487c35390d7b70e1b90.svg" alt="Facebook Messenger icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">Facebook Messenger</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/whatsapp-business/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="WhatsApp Business integration" data-action="track#send"></a> <img src="/bigcommerce-chat/whatsapp.5058edfc9e9aeb91a040e0884c46b8e5d57f31aaa694ed30a7638afda652df9f.svg" alt="WhatsApp Business icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">WhatsApp Business</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/instagram-for-business/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Instagram integration" data-action="track#send"></a> <img src="/bigcommerce-chat/instagram.c10e45ddc2885ac86d89b44e0b6fdf240f5a3233c329c760d5fcf2aff9cc5cf9.svg" alt="Instagram icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">Instagram</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/chatbot/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="ChatBot integration" data-action="track#send"></a> <img src="/bigcommerce-chat/chatbot.358184b1551649785c1066d2feeb4dfadb9050a87e18a0180c2d7df7adfb52ff.svg" alt="ChatBot icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">ChatBot</p> </li> <li class="u-hidden lg:u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/zapier/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Zapier integration" data-action="track#send"></a> <img src="/bigcommerce-chat/zapier.d0f3b4f9a5e6542d9db18247a59cb174a6203406c910a1bd4e384f9d003dd22f.svg" alt="Zapier icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">Zapier</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/google-analytics/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Google Analytics integration" data-action="track#send"></a> <img src="/bigcommerce-chat/googleanalytics.78f19744049e3b48e0be8a323db59ad81e93838c1f64b2aa0bad7cda6362c924.svg" alt="Google Analytics icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">Google Analytics</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/stripe/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Stripe integration" data-action="track#send"></a> <img src="/bigcommerce-chat/stripe.d0b7d98136b888398f21889f2ae26497ca89400793d7a5c18b257e3394e6b65f.svg" alt="Stripe icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">Stripe</p> </li> <li class="u-flex u-flex-col u-relative b--u-bg-black-700 b--u-text-black-150 u-rounded-md b--u-p-1 b--u-pt-2 u-maxw-2 u-text-center u-hover-lift u-hover-pointer b--hover:u-bg-black-500 b--hover:u-text-white u-w-full"> <a href="https://www.livechat.com/marketplace/apps/paypal/#description" target="_blank" class="u-absolute--full" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="PayPal integration" data-action="track#send"></a> <img src="/bigcommerce-chat/paypal.1633f0f28649be67c166300239678ac6952ad3bd1a7c7b226e30248fa27fc27c.svg" alt="PayPal icon" width="52" height="52" loading="lazy" style="width: 52px"> <p class="u-flex u-items-center u-flex-1 u-justify-center b--u-text-sm u-m-0 b--u-mt-1">PayPal</p> </li> </ul> <div class="u-maxw-8 u-mx-auto u-text-center b--u-px-2 lg:u-px-0"> <h2 class="b--u-text-2xl b--u-text-medium">Get the most popular<br>messaging apps under one roof</h2> <p class="b--u-text-base b--u-text-black-150">Grow your sales and customer satisfaction far beyond your website by integrating LiveChat with Messenger, WhatsApp for Business, and other communication channels, and manage all your customer communication with LiveChat for BigCommerce.</p> <a href="https://www.livechat.com/marketplace/apps/" target="_blank" class="u-inline-flex u-items-center c-btn v--white v--outline v--thick b--u-mt-4" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Discover all integrations" data-action="track#send"> Discover all integrations <svg class="c-icon u-mt-0 b--u-ml-0.5" width="24" height="24" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24" stroke="currentColor"> <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 5l7 7-7 7"/> </svg> </a> </div> <div class="lg:u-hidden b--u-mt-8 b--lg:u-mt-16 b--u-px-2 lg:u-px-0" data-controller="player-youtube attribute"> <h2 class="b--u-text-2xl b--u-text-medium u-maxw-7 u-mx-auto sm:u-text-center">You&#39;re only few steps away from installing LiveChat on your BigCommerce store</h2> <div class="u-maxw-8 u-mx-auto b--u-mt-4"> <span data-action="click->attribute#addClass click->attribute#removeClass click->player-youtube#play" data-attribute-target="element" data-attribute-add-class="u-hidden" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video in apps section" data-action="click->track#send" style="cursor: pointer;"> <img src="/bigcommerce-chat/apps-video-placeholder-mobile_hu92bfca91b3966b741b6332470f5f3838_164215_1088x0_resize_q75_h2_catmullrom_3.a70a8af155a859b8eeab1f618c6bbd4a2a235d50d4875fbc44bdf087a45c3834.webp" width="544" height="300" loading="lazy" type="image/webp"> </span> <iframe class="t-video-modal__video u-hidden" data-attribute-target="element" data-attribute-remove-class="u-hidden" data-player-youtube-target="video" src="https://www.youtube.com/embed/9p9Ix25Vb-8?rel=0&enablejsapi=1&version=3&playerapiid=ytplayer" allow="autoplay" frameborder="0" allowfullscreen></iframe> </div> </div> <div class="u-hidden lg:u-block b--u-mt-8 b--lg:u-mt-16 b--u-px-2 lg:u-px-0" data-controller="player-youtube attribute"> <h2 class="b--u-text-2xl b--u-text-medium u-maxw-8">You&#39;re only few steps away from installing LiveChat on your BigCommerce store</h2> <div class="u-flex u-items-center"> <div class="u-maxw-7 xl:u-maxw-8"> <span data-action="click->attribute#addClass click->attribute#removeClass click->player-youtube#autoPlay" data-attribute-target="element" data-attribute-add-class="u-hidden" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video in apps section" data-action="click->track#send" style="cursor: pointer;"> <img src="/bigcommerce-chat/apps-video-placeholder_hu47a6e89304106365fe837a9c324e0799_363587_1664x0_resize_q75_h2_catmullrom_3.94ef41a855131df34a712d3a5ab8fd68683e99af4f4046a4da05694273b09422.webp" width="832" height="468" loading="lazy" type="image/webp"> </span> <iframe class="t-video-modal__video u-hidden" data-attribute-target="element" data-attribute-remove-class="u-hidden" data-player-youtube-target="video" src="https://www.youtube.com/embed/9p9Ix25Vb-8?rel=0&enablejsapi=1&version=3&playerapiid=ytplayer" allow="autoplay" frameborder="0" allowfullscreen></iframe> </div> <ul class="u-p-0 u-m-0 b--u-ml-4" style="list-style: none;"> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="0" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Introduction)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">0:00</span> <span>Introduction</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="21" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Benefits of BigCommerce and LiveChat integration)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">0:21</span> <span>Benefits of BigCommerce and LiveChat integration</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="82" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Add LiveChat to your BigCommerce store)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">01:22</span> <span>Add LiveChat to your BigCommerce store</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="252" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Page Builder Widget)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">04:12</span> <span>Page Builder Widget</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="288" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Customer insight)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">04:48</span> <span>Customer insight</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="324" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Customer cart view)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">05:24</span> <span>Customer cart view</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="400" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Product cards)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">06:40</span> <span>Product cards</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="432" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Send Product cards)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">07:12</span> <span>Send Product cards</span> </li> <li class="u-flex b--u-px-2 b--u-py-1 b--u-mb-0.5 b--u-rounded-12 b--u-text-black-300 b--u-text-xs t-video-toc" data-action="click->player-youtube#playFrom click->attribute#addClass click->attribute#removeClass" data-player-youtube-from-param="503" data-attribute-target="element" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Play video chapter in apps section (Outro)" data-action="click->track#send" style="cursor: pointer;"> <span class="u-inline-block b--u-mr-2 b--u-text-black-500" style="min-width: 50px;">08:23</span> <span>Outro</span> </li> </ul> </div> </div> </div> </section> <section class="b--u-bg-yellow-400 b--u-mtn-8 b--u-pt-10 b--lg:u-pt-20"> <div class="o-container u-text-center"> <div class="b--u-py-6"> <div class="u-maxw-10 u-mx-auto"> <p class="b--u-text-4xl b--u-text-medium b--u-mb-4">Sales has never been easier. All you need is to chat with shoppers.</p> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="hero"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder='Enter your business email' aria-label="Business Email" required> <input type="hidden" name="source_id" value="faq-cta-section"> <input type="hidden" name="source_url" value="https://www.livechat.com/bigcommerce-chat/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> </div> <p class="u-flex u-flex-wrap u-justify-center b--u-mt-3 u-mb-0 b--u-text-sm" style="column-gap: 1rem;"> <span class="u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card needed </span> <span class="u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> </p> </div> </div> </section> <section id="faq" class="b--u-bg-yellow-400 b--u-pt-8 b--u-pb-4 b--lg:u-pt-16 b--lg:u-pb-10 o-wrapper"> <div role="presentation" class="u-relative u-mx-0 u-hidden xl:u-block"> </div> <div class="o-container"> <h2 class="b--u-text-xl b--u-mb-3" id="faq">Frequently Asked Questions</h2> <div class="c-faq" data-controller="attribute"> <div class="faq b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4 b--u-mb-6 u-text-left" itemscope itemtype="https://schema.org/FAQPage"> <div itemprop="name" class="u-hidden">Frequently Asked Questions</div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Does BigCommerce have live chat support?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Yes, BigCommerce offers live chat support to assist users with their inquiries and provide real-time assistance. This feature allows you to connect directly with a support representative who can help you navigate through any challenges or questions you may have while using the platform.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How do you set up a live chat on BigCommerce?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">To set up a live chat app on BigCommerce, visit the <a href="https://www.bigcommerce.com/apps/" target="_blank">BigCommerce App Marketplace</a>. Search for the live chat category or specific live chat apps, review the available options, and choose the one that best fits your needs. Install and configure the chosen app according to its instructions, and you'll be ready to start engaging with your customers in real time.</span></p> </div> </div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is the top live chat app to use with BigCommerce?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Some of the most popular live chat apps you can add to your BigCommerce store are LiveChat, Tidio, Gorgias, and JivoChat.<br><br>To find out more about the live chat apps offered in the <a href="https://www.bigcommerce.com/apps/categories/crm-customer-service/" target="_blank">BigCommerce App Marketplace</a>, we recommend visiting the category “CRM customer service” where you can explore the live chat category and sort the apps based on various filters such as popularity, ratings, and reviews. This will allow you to see the most popular and highly-rated live chat apps based on the feedback and preferences of BigCommerce users. By checking the marketplace directly, you'll have access to the most up-to-date information on the popularity and offerings of the live chat apps available for integration with BigCommerce.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How does the chat option in your BigCommerce store help you get more sales?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Having a chat option in your BigCommerce store can significantly contribute to increasing ecommerce sales in several ways:<br><br>- <b>Instant support:</b> Live chat offers immediate assistance, addressing customer questions or concerns in real time, instilling confidence, and guiding them towards making a purchase.<br><br>- <b>Personalized recommendations:</b> Engage with customers one-on-one, understand their needs, and provide personalized product recommendations, increasing the likelihood of making a sale.<br><br>- <b>Abandoned cart recovery:</b> Proactively reach out to customers who abandoned their carts, initiate a chat conversation, and offer assistance or incentives to encourage them to complete their purchase.<br><br>- <b>Building trust and confidence:</b> Live chat availability demonstrates accessibility and commitment to excellent customer service, building trust and confidence in your brand, leading to higher conversion rates and loyal customers.<br><br>- <b>Real-time feedback:</b> Gather valuable feedback directly from customers through live chat, enabling improvements in products, website, and overall customer experience.<br><br>By offering BigCommerce online chat in your store, you enhance support, personalization, trust-building, and quick issue resolution, and gather real-time feedback, all of which contribute to increased ecommerce sales, reduced cart abandonment, and higher customer satisfaction.</span></p> </div> </div> </div> </div> </div> </section> <footer class=" u-bg-gray-900 b--u-pt-6"> <div class="u-border-b"> <div class="o-container-xl"> <div class="u-flex u-flex-wrap u-items-center b--u-mb-3"> <p class="b--u-text-xs b--u-text-bold u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3">Get LiveChat App</p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-web-app/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M7.57 14.51c1.12-.15 2.1-1.31 2.72-3.03-.9-.2-1.8-.3-2.72-.31v3.34zM9.36 14.24l.2-.06.16-.05.19-.07.16-.07.19-.07a7.87 7.87 0 0 0 1.6-.97l.15-.11.15-.14.13-.11.15-.15.13-.12.02-.02a8.81 8.81 0 0 0-1.8-.69 6.44 6.44 0 0 1-1.66 2.7l.06-.02.17-.05zM14.62 7.52h-3.13a13.4 13.4 0 0 1-.53 3.6c.69.18 1.35.44 1.98.78a7.23 7.23 0 0 0 1.68-4.38zM7.57 7h3.4a12.92 12.92 0 0 0-.52-3.46c-.95.21-1.91.33-2.88.34V7zM7.57.01v3.35c.91-.01 1.82-.12 2.72-.32C9.67 1.33 8.69.17 7.57.01zM7.57 10.65c.97 0 1.93.12 2.88.34.33-1.13.5-2.3.51-3.47H7.57v3.13zM12.94 2.62c-.63.34-1.3.6-1.98.79.34 1.17.51 2.38.53 3.6h3.13a7.23 7.23 0 0 0-1.68-4.39zM12.59 2.23l-.02-.02-.13-.13-.15-.14-.13-.12-.15-.13-.14-.11a5.59 5.59 0 0 0-.94-.63 7.23 7.23 0 0 0-.17-.1L10.6.77a5.78 5.78 0 0 0-.34-.16l-.19-.08a7.38 7.38 0 0 0-.72-.25L9.2.24 9.13.22a6.44 6.44 0 0 1 1.67 2.7 8.8 8.8 0 0 0 1.79-.69zM0 7h3.13c.01-1.21.2-2.42.53-3.6a9.1 9.1 0 0 1-1.98-.78A7.23 7.23 0 0 0 0 7zM7.05 14.51v-3.34c-.92 0-1.82.12-2.72.31.62 1.72 1.6 2.88 2.72 3.03zM7.05 7.52h-3.4c.02 1.18.2 2.34.52 3.47.94-.22 1.9-.33 2.88-.34V7.52zM7.05.01c-1.12.16-2.1 1.32-2.72 3.03.9.2 1.8.3 2.72.32V0zM7.05 3.88c-.97-.01-1.94-.13-2.88-.34-.33 1.12-.5 2.29-.51 3.46h3.39V3.88zM5.49.22l-.06.02-.17.04-.2.06L4.9.4l-.2.07-.15.06-.19.08a7.57 7.57 0 0 0-.82.42l-.17.1a6.85 6.85 0 0 0-.46.32l-.16.13-.14.1-.15.14-.13.12-.15.14-.13.13-.02.02c.57.3 1.17.52 1.8.68C4.13 1.9 4.71.97 5.48.22zM2.18 12.44l.15.14.13.12.15.14.14.1.16.13.14.1a7.4 7.4 0 0 0 .81.5l.16.09a6.08 6.08 0 0 0 .34.16l.19.07a7.38 7.38 0 0 0 .35.14l.17.05.2.06.16.05.06.01a6.44 6.44 0 0 1-1.67-2.7 8.8 8.8 0 0 0-1.79.7l.02.02.13.12zM1.68 11.9c.62-.34 1.3-.6 1.98-.78a13.4 13.4 0 0 1-.53-3.6H0c.06 1.6.65 3.15 1.68 4.38z"/></g></svg> <span class="b--u-ml-1">Web browser</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-windows/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M0 12.5l6 .8V7.7H0zM0 6.9h6V1.2L0 2zM6.7 13.4l7.9 1.1V7.7H6.7zM6.8 1.1v5.7h7.7V0z"/></g></svg> <span class="b--u-ml-1">Windows</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-android/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M1.08 5.58h-.05C.47 5.58 0 6.04 0 6.6v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.03-.46 1.03-1.02V6.6c0-.56-.47-1.02-1.03-1.02zM2.6 12.76c0 .51.42.93.94.93h1.01v2.4c0 .57.47 1.02 1.03 1.02h.05c.57 0 1.03-.46 1.03-1.02v-2.4h1.41v2.4c0 .57.46 1.02 1.03 1.02h.04c.57 0 1.03-.46 1.03-1.02v-2.4h1.01c.52 0 .95-.42.95-.93V5.74H2.6v7.02z"/><path d="M9.74 1.49l.8-1.23a.17.17 0 0 0-.05-.23.17.17 0 0 0-.24.05l-.83 1.27a5.46 5.46 0 0 0-4.11 0L4.48.08a.17.17 0 0 0-.24-.05.17.17 0 0 0-.05.23l.8 1.23a4.03 4.03 0 0 0-2.4 3.83h9.56l.01-.28c0-1.52-.98-2.85-2.42-3.55zm-4.6 2.2a.46.46 0 0 1-.45-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91zm4.44 0a.46.46 0 0 1-.46-.46c0-.25.2-.45.46-.45a.46.46 0 1 1 0 .91z" fill-rule="nonzero"/><path d="M13.7 5.58h-.05c-.56 0-1.03.46-1.03 1.02v4.44c0 .57.47 1.02 1.03 1.02h.05c.56 0 1.02-.46 1.02-1.02V6.6c0-.56-.46-1.02-1.03-1.02z"/></g></svg> <span class="b--u-ml-1">Android</span></a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-text-xs u-flex u-items-center u-w-fit"><svg width="19" height="16" viewBox="0 0 19 16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4.6 13.9l-1 1.5a1.2 1.2 0 01-2-1.1l.7-1.2c.2-.2.5-.5 1-.4 0 0 1.3 0 1.4.8l-.1.4zM17 10H13.9L11 4.8l-.2-.3c-.3-.4-.7.7-.7.7-.6 1.2 0 2.7.3 3l4 7.1a1.2 1.2 0 002-1.1l-1-1.8s0-.2.2-.2H17c.6 0 1.1-.5 1.1-1.1 0-.6-.5-1.2-1.1-1.2zm-5.3 1.6s.1.7-.5.7h-10a1.2 1.2 0 010-2.3h2.5c.5 0 .6-.2.6-.2l3.4-5.9v-.2l-1.2-2a1.2 1.2 0 012-1.1l.6.9.5-1a1.2 1.2 0 012 1.2L6.9 10l.1.1h2.8s1.6 0 1.9 1.6z" fill="currentColor"/></svg><a href="/app/livechat-for-iphone/" class="c-link v--reset b--u-text-xs b--u-ml-1">iOS</a></p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-for-mac/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="18" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M12.4 9.3c0-2.2 1.8-3.3 1.9-3.3a4.1 4.1 0 0 0-3.2-1.8c-1.4-.1-2.7.8-3.4.8-.7 0-1.8-.7-3-.7-1.4 0-2.8.8-3.6 2.2C-.5 9.2.7 13 2.2 15.3c.8 1 1.7 2.3 2.8 2.2 1.1 0 1.6-.7 3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" >Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" >Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" >Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" >Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" >Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Success by LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/customer-service-guide/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Customer Service Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-service-report/" class="b--u-text-xs c-link v--reset u-block" >Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" >Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" >Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" >Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" >Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" >Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" >Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" >Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" >Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://developers.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&amp;utm_medium=referral&amp;utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" >Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/team/" class="b--u-text-xs c-link v--reset u-block" >Team</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/careers/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://investor.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Investor Relations</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/" class="b--u-text-xs c-link v--reset u-block" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=livechat.com&amp;utm_medium=referral&amp;utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=livechat&amp;utm_medium=referral&amp;utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset u-block" >Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free live chat trial</p> <a href="https://accounts.livechat.com/signup?source_id=footer_cta_button&source_type=website&source_url=https%3a%2f%2fwww.livechat.com%2fbigcommerce-chat%2f" class="c-btn v--sm v--signup" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Sign up free" data-action="track#send" data-append-params-target="link" >Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-justify-center u-flex-col b--u-mb-6 b--md:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p 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