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Preparing for a Center... | GlobalMeet Support Center

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14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg> <input refs="dropdown-search@searchInput" aria-label="Search" autocomplete="off" placeholder="Search" type="text"> </div> <div refs="dropdown-search@loading"> <div class="loading-container"> <div></div> <div></div> <div></div> </div> </div> <div refs="dropdown-search@listContainer" class="dropdown-search-list px-m"></div> </div> </div> <a href="https://helpgm.webcasts.com/books/professional-services/page/preparing-for-a-centerstage-event" class="text-page icon-list-item outline-hover"> <span><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <span> Preparing for a Center... </span> </a> </nav> </div> <main class="content-wrap card"> <div class="page-content clearfix" page-display="332"> <div class="pointer-container" id="pointer"> <div class="pointer anim " > <span class="icon mr-xxs"><svg class="svg-icon" data-icon="link" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/> </svg> <svg class="svg-icon" data-icon="include" role="presentation" style="display:none;" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 .5h24v24H0z" fill="none"/> <path d="M12 16.5l4-4h-3v-9h-2v9H8l4 4zm9-13h-6v1.99h6v14.03H3V5.49h6V3.5H3c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h18c1.1 0 2-.9 2-2v-14c0-1.1-.9-2-2-2z"/> </svg></span> <div class="input-group inline block"> <input readonly="readonly" type="text" id="pointer-url" placeholder="url"> <button class="button outline icon" data-clipboard-target="#pointer-url" type="button" title="Copy Link"><svg class="svg-icon" data-icon="copy" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M16 1H4c-1.1 0-2 .9-2 2v14h2V3h12V1zm3 4H8c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h11c1.1 0 2-.9 2-2V7c0-1.1-.9-2-2-2zm0 16H8V7h11v14z"/> </svg></button> </div> </div> </div> <div dir="auto"> <h1 class="break-text" id="bkmrk-page-title">Preparing for a CenterStage Event</h1> <div style="clear:left;"></div> <p id="bkmrk-know-your-audience%C2%A0"><strong><span data-contrast="auto">Know Your Audience</span></strong><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-centerstage-is-a-won"><span data-contrast="auto">CenterStage is a wonderful way to connect directly with VIP question askers and make your event feel more interactive. </span><span data-contrast="none">But who are your lucky guests going to be? We recommend you determine a list of up to 10 VIPs – of course, it can be fewer – who will be invited to ask questions on camera or verbally during your event.&nbsp;</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-we-will-provide-a-sp"><span data-contrast="none">We will provide a specialized link for those viewers to access the video question queue, but there are few additional items that need your insight and feedback:</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <h4 id="bkmrk-identifying-vips%C2%A0" style="padding-left: 40px;"><strong><em>Identifying VIPs</em></strong><span data-ccp-props='{"201341983":0,"335559685":720,"335559739":160,"335559740":259}'>&nbsp;</span></h4> <p id="bkmrk-one-thing-that-reall" style="padding-left: 40px;"><span data-contrast="none">One thing that really polishes the experience for your VIPs is letting us know their names ahead of time. A few days before the event, please send through the names of your event speakers and VIP guests. Along with that list, let us know their company names and pronunciations.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">This makes for a smoother run-of-show because the operator can better verify and track your VIPs in queue, and it makes for a cleaner introductory experience overall.</span><span data-ccp-props='{"201341983":0,"335559685":720,"335559739":160,"335559740":259}'>&nbsp;</span></p> <h4 id="bkmrk-question-flow-%C2%A0" style="padding-left: 40px;"><strong><em>Question Flow</em><em> </em></strong>&nbsp;</h4> <p id="bkmrk-will-you-be-taking-q" style="padding-left: 40px;"><span data-contrast="none">Will you be taking questions at the end of the presentation or multiple times throughout the event? Our Q&amp;A operator can better pace how they manage VIP attendees in queue if they understand when the VIP questions need to be taken live.</span><span data-ccp-props='{"201341983":0,"335559685":720,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-it-is-helpful-for-us" style="padding-left: 40px;"><span data-contrast="none">It is helpful for us to agree upon a lead up cue (at least a minute before you want to start Q&amp;A). This can be flipping to a </span><span style="font-size: 0.9rem;" data-contrast="none">specific slide or a verbal cue.</span><span style="font-size: 0.9rem;">&nbsp;</span></p> <p id="bkmrk-the-lead-up-cue-allo" style="padding-left: 40px;"><span data-contrast="none">The lead up cue allows our Q&amp;A operator to do a final check-in with the VIP question askers on standby before pushing them into the conference (one-at-a-time).</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">When a VIP question asker is on deck and ready to be introduced, their name will be visible next to your speakers. (But don’t worry! We keep them muted and off screen until they are properly introduced.)&nbsp;</span><span data-ccp-props='{"201341983":0,"335559685":720,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-in-the-event%2C-that-t" style="padding-left: 40px;"><span data-contrast="none">In the event, that there is no verbal question on standby, we recommend the speakers read and answer a typed-in audience question. This gives a buffer if the Q&amp;A operator is in the process of transferring the next on-camera audience question.</span>&nbsp;<br>&nbsp;<br><span data-contrast="none">You also want to consider placing a limit on the number of questions VIPs can ask before they are dismissed back into standby and the next question is introduced. Typically, folks allow one question and one follow up before the VIP is placed back into queue.</span><span data-ccp-props='{"201341983":0,"335559685":720,"335559739":160,"335559740":259}'>&nbsp;<br><br></span></p> <p id="bkmrk-preparation-is-key%C2%A0"><strong><span data-contrast="auto">Preparation is Key</span></strong><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-in-addition-to-audie"><span data-contrast="none">In addition to audience and speaker links, the Webcast team will provide you with a separate link that can be shared with your selected VIP attendees. This link allows them to queue up to ask their questions, receive troubleshooting guidance from your Q&amp;A operator, and enjoy elements of the presentation while they wait to ask their question.</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span><a href="https://help.webcasts.com/uploads/images/gallery/2024-05/E0r01znabJnKDUi8-image-1716546077382.png" target="_blank" rel="noopener"><img class="align-center" src="https://help.webcasts.com/uploads/images/gallery/2024-05/scaled-1680-/E0r01znabJnKDUi8-image-1716546077382.png" alt="image-1716546077382.png"></a></p> <p id="bkmrk-make-the-question-as"><span data-contrast="auto">Make the question asking process a breeze for your VIP attendees! Here are some resources they can utilize prior to the event to ensure their question is ready to take CenterStage on your webcast.</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259,"469777462":[4860],"469777927":[0],"469777928":[3]}'>&nbsp;</span></p> <ul id="bkmrk-system-requirements%E2%80%AF"> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props='{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><a href="https://helpgm.webcasts.com/books/getting-started/page/system-requirements-for-video-bridge-broadcasts"><span data-contrast="none">System Requirements</span></a><span data-contrast="none"> - Google Chrome is recommend for the best experience. Please use wired internet connection where available (dedicated high-speed connection of 1.5 Mbps+)</span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259,"469777462":[4860],"469777927":[0],"469777928":[3]}'>&nbsp;</span></li> </ul> <ul id="bkmrk-network-requirements"> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props='{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><a href="https://www.webcasts.com/networkresources/"><span data-contrast="none">Network Requirements</span></a><span data-contrast="none"> - If a user is joining the event from their corporate office, this information can be provided to their IT to ensure systems are not blocked.</span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259,"469777462":[4860],"469777927":[0],"469777928":[3]}'>&nbsp;<br><br></span></li> </ul> <p id="bkmrk-we%E2%80%99re-here-to-help%C2%A0"><strong><span data-contrast="auto">We’re Here to Help</span></strong><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-your-lead-event-prod"><span data-contrast="auto">Your lead event producer will be the main point of contact leading up to your event and help with all aspects of planning for the live broadcast. An event producer will also be on the live event to manage the broadcast and control the audio and placement of VIP question askers during Q&amp;A.</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-an-additional-q%26a-op"><span data-contrast="auto">An additional Q&amp;A operator will be on throughout the event to help onboard VIP question askers. This includes making sure their audio and video look good and that VIP question askers aren’t introducing unwanted noise or distracting background visuals into the event. The EP and Q&amp;A operator will be in close communication throughout the event to ensure a seamless transition between</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-we-require-a-rehears"><span data-contrast="auto">We require a rehearsal to take place prior to the live broadcast. This will help you and your speakers get a good feel for the process of questions and finalize any outstanding questions about show flow.&nbsp;</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <p id="bkmrk-we-strongly-recommen"><span data-contrast="auto">We strongly recommend preparing the following for your test:</span><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":160,"335559740":259}'>&nbsp;</span></p> <ul id="bkmrk-draft-slides-of-your"> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props='{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Draft slides of your presentation</span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}'>&nbsp;</span></li> </ul> <ul id="bkmrk-2-3-colleagues-to-ac"> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props='{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">2-3 colleagues to act as VIP question askers for the test&nbsp;</span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}'>&nbsp;</span></li> </ul> <ul id="bkmrk-prepare-your-colleag"> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props='{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Prepare your colleagues to ask questions that the test speakers can answer as in some detail.</span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}'>&nbsp;</span></li> </ul> <ul id="bkmrk-questions-don%E2%80%99t-need"> <li data-leveltext="o" data-font="Courier New" data-listid="3" data-list-defn-props='{"335552541":1,"335559685":1800,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}' aria-setsize="-1" data-aria-posinset="1" data-aria-level="2"><em><span data-contrast="auto">Questions don’t need to be event related, but we do want the questions and answers to have a similar duration to what might take place during live.</span></em><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}'>&nbsp;</span></li> </ul> </div> </div> </main> <div id="sibling-navigation" class="grid half collapse-xs items-center mb-m px-m no-row-gap fade-in-when-active print-hidden"> <div> <a 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