Contact Us - Global

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href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-work">Gestion des informations personnelles et des e-mails sur mobile</a> </div> <div class="heading-link"> <a title="Navigation mobile" alt="Navigation mobile" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-access">Navigation mobile</a> </div> <div class="heading-link"> <a title="Boutiques d'applications mobiles" alt="Boutiques d'applications mobiles" href="https://web.archive.org/web/20170701042633/https://apps.good.com/pce/#/apps">Boutiques d'applications mobiles</a> </div> <div class="heading-link"> <a title="Mise 脿 profit des applications Microsoft" alt="Mise 脿 profit des applications Microsoft" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/mobilize-your-microsoft-apps">Mise 脿 profit des applications Microsoft</a> </div> </div> </div> <div class="enterprise-3 nav-col-4"> <div class="heading-group"> <h4> Produits et services d'entreprise </h4> <div class="heading-link"> <a title="BlackBerry Enterprise Mobility Suite" alt="BlackBerry Enterprise Mobility Suite" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-enterprise-mobility-suite">BlackBerry Enterprise Mobility Suite</a> </div> <div class="heading-link"> <a title="BlackBerry UEM" alt="BlackBerry UEM" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-uem">BlackBerry UEM</a> </div> <div class="heading-link"> <a title="BlackBerry Workspaces" alt="BlackBerry Workspaces" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-workspaces">BlackBerry Workspaces</a> </div> </div> <div class="heading-group"> <h4> <a id="nav-all-products-link">Tous les produits<span style="font-size:1rem;" id="nav-arrow"> +</span></a> </h4> <div id="nav-all-products" style="display:none;"> <div class="heading-link"> <a title="脡cosyst猫me applicatif" alt="脡cosyst猫me applicatif" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/app-ecosystem">脡cosyst猫me applicatif</a> </div> <div class="heading-link"> <a title="BBM Enterprise" alt="BBM Enterprise" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/bbm-enterprise">BBM Enterprise</a> </div> <div class="heading-link"> <a title="BlackBerry 2FA" alt="BlackBerry 2FA" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-2FA">BlackBerry 2FA</a> </div> <div class="heading-link"> <a title="BlackBerry Access" alt="BlackBerry Access" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-access">BlackBerry Access</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="BlackBerry AtHoc" alt="BlackBerry AtHoc" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/athoc">BlackBerry AtHoc</a> </div> <div class="heading-link"> <a title="BlackBerry Connect" alt="BlackBerry Connect" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-connect">BlackBerry Connect</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="BlackBerry Dynamics" alt="BlackBerry Dynamics" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-dynamics">BlackBerry Dynamics</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="BlackBerry Enterprise Identity" alt="BlackBerry Enterprise Identity" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/enterprise-identity">BlackBerry Enterprise Identity</a> </div> <div class="heading-link"> <a title="BlackBerry Enterprise Mobility Suite" alt="BlackBerry Enterprise Mobility Suite" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-enterprise-mobility-suite">BlackBerry Enterprise Mobility Suite</a> </div> <div class="heading-link"> <a title="BlackBerry Notes" alt="BlackBerry Notes" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-notes">BlackBerry Notes</a> </div> <div class="heading-link"> <a title="BlackBerry Share" alt="BlackBerry Share" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-share">BlackBerry Share</a> </div> <div class="heading-link"> <a title="BlackBerry Tasks" alt="BlackBerry Tasks" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-tasks">BlackBerry Tasks</a> </div> <div class="heading-link"> <a title="Support technique BlackBerry" alt="Support technique BlackBerry" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/support-services">Support technique BlackBerry</a> </div> <div class="heading-link"> <a title="BlackBerry UEM" alt="BlackBerry UEM" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-uem">BlackBerry UEM</a> </div> <div class="heading-link"> <a title="Versions BES ant茅rieures" alt="Versions BES ant茅rieures" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/bes10-bes5-support">Versions BES ant茅rieures</a> </div> <div class="heading-link"> <a title="BlackBerry Work" alt="BlackBerry Work" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-work">BlackBerry Work</a> </div> <div class="heading-link"> <a title="BlackBerry Workspaces" alt="BlackBerry Workspaces" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-workspaces">BlackBerry Workspaces</a> </div> <div class="heading-link"> <a title="Services de cybers茅curit茅" alt="Services de cybers茅curit茅" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/security/cybersecurity-services">Services de cybers茅curit茅</a> </div> <div class="heading-link"> <a title="Email Protector" alt="Email Protector" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/email-protector">Email Protector</a> </div> <div class="heading-link"> <a title="Services Professionnels" alt="Services Professionnels" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/professional-services">Services Professionnels</a> </div> <div class="heading-link"> <a title="SecuSUITE pour les entreprises" alt="SecuSUITE pour les entreprises" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/secusuite-enterprise">SecuSUITE pour les entreprises</a> </div> <div class="heading-link"> <a title="SecuSUITE pour les pouvoirs publics" alt="SecuSUITE pour les pouvoirs publics" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/secusuite-government">SecuSUITE pour les pouvoirs publics</a> </div> <div class="heading-link"> <a title="Split Billing" alt="Split Billing" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/split-billing">Split Billing</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="Trusted Authentication" alt="Trusted Authentication" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/trusted-authentication">Trusted Authentication</a> </div> <div class="heading-link"> <a title="WorkLife by BlackBerry" alt="WorkLife by BlackBerry" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/worklife">WorkLife by BlackBerry</a> </div> </div> </div> </div> </div> </div>  </div>  </li> <li>  <a href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/messaging">Communications</a> <input type="checkbox"> <div class="bb-hrsub"> <div class="bb-hrsub-inner"> <h4> <a href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/secure-communication-collaboration">Communications</a> </h4> <div class="nav-row"> <div class="nav-col-6"> <div class="heading-group"> <h4> <a title="Communication s茅curis茅e" alt="Communication s茅curis茅e" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/secure-communication-collaboration">Communication s茅curis茅e</a> </h4> <div class="heading-link"> <a title="Adresse de messagerie 茅lectronique" alt="Adresse de messagerie 茅lectronique" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/mobility-applications/blackberry-work">Adresse de messagerie 茅lectronique</a> </div> <div class="heading-link"> <a title="Texte" alt="Texte" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/secusuite-enterprise">Texte</a> </div> <div class="heading-link"> <a title="Voix" alt="Voix" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/secusuite-enterprise">Voix</a> </div> <div class="heading-link"> <a title="Messagerie" alt="Messagerie" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/bbm-enterprise">Messagerie</a> </div> <div class="heading-link"> <a title="Crisis Communication" alt="Crisis Communication" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/athoc">Crisis Communication</a> </div> <div class="heading-link"> <a title="Synchronisation et partage de fichiers" alt="Synchronisation et partage de fichiers" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/blackberry-workspaces">Synchronisation et partage de fichiers</a> </div> </div> </div> <div class="nav-col-6"> <div class="heading-group"> <h4> <a title="BBM Enterprise" alt="BBM Enterprise" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/secure-communication/bbm-enterprise">BBM Enterprise</a> </h4> </div> <div class="heading-group"> <h4> <div class="heading-link"> <a title="BBM Enterprise SDK" alt="BBM Enterprise SDK" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/bbm-enterprise-sdk">BBM Enterprise SDK</a> </div> </h4> </div> <div class="heading-group"> <h4> <a title="BBM" alt="BBM" href="https://web.archive.org/web/20170701042633/http://www.bbm.com/">BBM</a> </h4> </div> </div> </div> </div>  </div>  </li> <li> </li> <li>  <a href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones">Smartphones</a> <input type="checkbox"> <div class="bb-hrsub"> <div class="bb-hrsub-inner"> <h4> <a href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones">Smartphones</a> </h4> <div class="nav-row"> <div class="heading-group"> <div class="nav-col-3"> <div class="nav-col-3" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <div class="image parbase section"> <img style="width: 40px; height: 80px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/smartphones/compare/device-mercury-med.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/smartphones/compare/device-mercury-med.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/smartphones/compare/device-mercury-med.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/smartphones/compare/device-mercury-med.png/_jcr_content/renditions/original"> </div> </div> <div class="nav-col-9" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <h4> <a title="KEYone" alt="KEYone" href="https://web.archive.org/web/20170701042633/http://www.blackberrymobile.com/fr" target="_blank">KEYone</a> </h4> <div class="heading-link"> <a title="D茅tails 脿" alt="D茅tails 脿" href="https://web.archive.org/web/20170701042633/http://www.blackberrymobile.com/fr" target="_blank">D茅tails 脿 BlackBerryMobile.com/fr</a> </div> </div> </div> <div class="nav-col-3"> <div class="nav-col-3" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <div class="image parbase section"> <img style="width: 50px; height: 80px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/smartphones/compare/device-dtek60.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/smartphones/compare/device-dtek60.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/smartphones/compare/device-dtek60.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/smartphones/compare/device-dtek60.png/_jcr_content/renditions/original"> </div> </div> <div class="nav-col-7" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <h4> <a title="DTEK50/60" alt="DTEK50/60" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/dtek50-60-by-blackberry/overview">DTEK50/60</a> </h4> <div class="heading-link"> <a title="Plus d'infos" alt="Plus d'infos" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/dtek50-60-by-blackberry/overview">Plus d'infos</a> </div> <div class="link section" style="padding-top:10px;"> <a title="Acheter" alt="Acheter" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/dtek50-60-by-blackberry/buy" class="nav-button">Acheter</a> </div> </div> </div> <div class="nav-col-3"> <div class="nav-col-3" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <div class="image parbase section"> <img style="width: 32px; height: 75px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG12.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG12.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG12.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG12.png/_jcr_content/renditions/original"> </div> </div> <div class="nav-col-7" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <h4> <a title="PRIV" alt="PRIV" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/priv-by-blackberry/overview">PRIV</a> </h4> <div class="heading-link"> <a title="Plus d'infos" alt="Plus d'infos" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/priv-by-blackberry/overview">Plus d'infos</a> </div> <div class="link section" style="padding-top:10px;"> <a title="Acheter" alt="Acheter" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/priv-by-blackberry/buy" class="nav-button">Acheter</a> </div> </div> </div> <div class="nav-col-3"> <div class="nav-col-3" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <div class="image parbase section"> <img style="height: 65px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/smartphones/2016-Landing-Page/device-passport.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/smartphones/2016-Landing-Page/device-passport.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/smartphones/2016-Landing-Page/device-passport.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/smartphones/2016-Landing-Page/device-passport.png/_jcr_content/renditions/original"> </div> </div> <div class="nav-col-7" style="padding-left:0.25rem !important; padding-right:0.25rem !important;"> <h4> <a title="Passport" alt="Passport" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/blackberry-passport/overview">Passport</a> </h4> <div class="heading-link"> <a title="Plus d'infos" alt="Plus d'infos" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/blackberry-passport/overview">Plus d'infos</a> </div> <div class="link section" style="padding-top:10px;"> <a title="DTEK50/60" alt="Acheter" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/blackberry-passport/buy" class="nav-button">Acheter</a> </div> </div> </div> </div> </div> <hr style="border-bottom: 1px solid #464646; margin-top:30px; margin-bottom:30px;"/> <div class="nav-row"> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="Android OS" alt="Android OS" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/software/smartphones/android">Android OS</a> </h4> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="BlackBerry 10 OS" alt="BlackBerry 10 OS" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/software/smartphones/blackberry-10-os">BlackBerry 10 OS</a> </h4> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="Mise 脿 jour logicielle" alt="Mise 脿 jour logicielle" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/software/smartphones/update/blackberry10-os">Mise 脿 jour logicielle</a> </h4> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="Logiciels bureautiques" alt="Logiciels bureautiques" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/software/desktop/overview">Logiciels bureautiques</a> </h4> </div> </div> </div> <hr style="border-bottom: 1px solid #464646; margin-top:15px; margin-bottom:30px;"/> <div class="nav-row"> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="Boutique Google Play" alt="Boutique Google Play" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/software/smartphones/android">Boutique Google Play</a> <p class="heading-subHeading">Applications Android</p> <img data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG2.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG2.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG2.png/jcr:content/renditions/original, large]," alt="logo_play_newsstand_192px_clr_cmyk" title="logo_play_newsstand_192px_clr_cmyk" src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/smartphones/globalNav/20160711__BB_Global Nav PNG2.png/_jcr_content/renditions/original"> </h4> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="Amazon Appstore" alt="Amazon Appstore" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/apps/amazon-appstore">Amazon Appstore</a> <p class="heading-subHeading">Applications et jeux Android</p> <img style="width: 40px; height: 40px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/apps/dropdown/icon-amazon-appstore.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/apps/dropdown/icon-amazon-appstore.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/apps/dropdown/icon-amazon-appstore.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/apps/dropdown/icon-amazon-appstore.png/_jcr_content/renditions/original"> </h4> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="BlackBerry World" alt="BlackBerry World" href="https://web.archive.org/web/20170701042633/http://appworld.blackberry.com/webstore/">BlackBerry World</a> <p class="heading-subHeading">Applications de productivit茅 et d'entreprise</p> <img style="width: 50px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/apps/devices-appworld.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/apps/devices-appworld.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/apps/devices-appworld.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/apps/devices-appworld.png/_jcr_content/renditions/original"> </h4> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> <a title="BlackBerry Hub+" alt="BlackBerry Hub+" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/blackberry-hub-plus">BlackBerry Hub+</a> <p class="heading-subHeading">Applications BlackBerry pour smartphones Android</p> <img style="width: 44px; " data-emptytext="Image" data-interchange="[/content/dam/blackberry-com/images/smartphones/dropdown/dropdown-hubplus.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/smartphones/dropdown/dropdown-hubplus.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/smartphones/dropdown/dropdown-hubplus.png/jcr:content/renditions/original, large]," src="/web/20170701042633im_/https://global.blackberry.com/content/dam/blackberry-com/images/smartphones/dropdown/dropdown-hubplus.png/_jcr_content/renditions/original"> </h4> </div> </div> </div> </div>  </div>  </li> <li> </li> <li>  <a href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support">Assistance</a> <input type="checkbox"> <div class="bb-hrsub"> <div class="bb-hrsub-inner"> <h4> <a href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support">Assistance</a> </h4> <div class="nav-row"> <div class="nav-col-3"> <div class="heading-group"> <h4> Logiciels d'entreprise </h4> <div class="heading-group"> <h4> Plateformes et applications </h4> <div class="heading-link"> <a title="BlackBerry UEM" alt="BlackBerry UEM" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/business/blackberry-uem">BlackBerry UEM</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="BlackBerry Workspaces" alt="BlackBerry Workspaces" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/business/enterpriseapps/blackberry-workspaces">BlackBerry Workspaces</a> </div> <div class="heading-link"> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="BBM Enterprise" alt="BBM Enterprise" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/business/enterpriseapps/bbm-enterprise">BBM Enterprise</a> </div> <div class="heading-link"> <a title="AtHoc" alt="AtHoc" href="https://web.archive.org/web/20170701042633/https://support.athoc.com/customer-support-portal/login.html">AtHoc</a> </div> </div> </div> <div class="heading-group"> <h4> Services de support </h4> <div class="heading-link"> <a title="Services de support d茅di茅s aux entreprises" alt="Services de support d茅di茅s aux entreprises" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/products/support-services">Services de support d茅di茅s aux entreprises</a> </div> <div class="heading-link"> <a title="BlackBerry Professional Services" alt="BlackBerry Professional Services" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/enterprise/professional-services">BlackBerry Professional Services</a> </div> <div class="heading-link"> </div> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> Portails et ressources </h4> <div class="heading-link"> <a title="Base de connaissances" alt="Base de connaissances" href="https://web.archive.org/web/20170701042633/http://support.blackberry.com/kb/?language=Fran%C3%A7ais">Base de connaissances</a> </div> <div class="heading-link"> <a title="Guides" alt="Guides" href="https://web.archive.org/web/20170701042633/http://help.blackberry.com/detectlang/category/enterprise-services">Manuels</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="BlackBerry Software Branding" alt="BlackBerry Software Branding" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/enterprise-product-names">BlackBerry Software Branding</a> </div> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> Smartphones et accessoires </h4> <div class="heading-link"> <a title="KEYone at BlackBerryMobile.com" alt="KEYone at BlackBerryMobile.com" href="https://web.archive.org/web/20170701042633/http://www.blackberrymobile.com/support/keyone/" target="_blank">KEYone at BlackBerryMobile.com</a> </div> <div class="heading-link"> <a title="DTEK50/60" alt="DTEK50/60" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/dtek50-60-by-blackberry/support">DTEK50/60</a> </div> <div class="heading-link"> <a title="PRIV" alt="PRIV" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/smartphones/priv-by-blackberry/support">PRIV</a> </div> <div class="heading-link"> <a title="Transfert de contenu pour le PRIV" alt="Transfert de contenu pour le PRIV" href="https://web.archive.org/web/20170701042633/http://www.blackberry.com/transfer">Transfert de contenu pour le PRIV</a> </div> <div class="heading-link"> <a title="BlackBerry Passport" alt="BlackBerry Passport" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/smartphones/blackberry-passport/welcome">BlackBerry Passport</a> </div> <div class="heading-link"> <a title="BlackBerry Classic" alt="BlackBerry Classic" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/smartphones/blackberry-classic/welcome">BlackBerry Classic</a> </div> <div class="heading-link"> <a title="BlackBerry Leap" alt="BlackBerry Leap" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/smartphones/blackberry-leap/welcome">BlackBerry Leap</a> </div> <div class="heading-link"> <a title="Changer de terminal BlackBerry 10" alt="Changer de terminal BlackBerry 10" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/DeviceSwitch/Device-Switch-Lander">Changer de terminal BlackBerry 10</a> </div> <div> <div class="heading-link"> <a title=" Tous les smartphones" alt=" Tous les smartphones" href="https://web.archive.org/web/20170701042633/http://help.blackberry.com/detectlang/category/devices"> Tous les smartphones</a> </div> </div> <div class="heading-link"> <a title="Accessoires" alt="Accessoires" href="https://web.archive.org/web/20170701042633/https://help.blackberry.com/detectlang/category/devices/#accessories">Accessoires</a> </div> </div> </div> <div class="nav-col-3"> <div class="heading-group"> <h4> BlackBerry 10 OS </h4> <div class="heading-link"> <a title="Mise 脿 jour de votre syst猫me d'exploitation" alt="Mise 脿 jour de votre syst猫me d'exploitation" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/software/smartphones/update/blackberry10-os">Mise 脿 jour de votre syst猫me d'exploitation</a> </div> </div> <div class="heading-group"> <h4> Applications et outils </h4> <div class="heading-link"> <a title="BlackBerry ID" alt="BlackBerry ID" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/bbid">BlackBerry ID</a> </div> <div class="heading-link"> <a title="BlackBerry Blend" alt="BlackBerry Blend" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/blackberry-blend">BlackBerry Blend</a> </div> <div class="heading-link"> <a title="BBM for BlackBerry 10 and BlackBerry OS" alt="BBM for BlackBerry 10 and BlackBerry OS" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/BBMSupport">BBM for BlackBerry 10 and BlackBerry OS</a> </div> <div class="heading-link"> <a title="BBM for Android and iOS" alt="BBM for Android and iOS" href="https://web.archive.org/web/20170701042633/http://help.bbm.com/en/support/home" target="_blank">BBM for Android and iOS</a> </div> <div class="heading-link"> </div> <div class="heading-link"> <a title="Applications BlackBerry 10" alt="Applications BlackBerry 10" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/apps-lander">Applications BlackBerry 10</a> </div> </div> <div class="heading-group"> <h4> Ressources </h4> <div class="heading-link"> <a title="Support Twitter" alt="Support Twitter" href="https://web.archive.org/web/20170701042633/http://twitter.com/BlackBerryHelp">Support Twitter</a> </div> <div class="heading-link"> <a title="D茅monstrations" alt="D茅monstrations" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/blackberry-101">D茅monstrations</a> </div> <div class="heading-link"> <a title="Blog" alt="Blog" href="https://web.archive.org/web/20170701042633/http://helpblog.blackberry.com/">Blog</a> </div> <div class="heading-link"> <a title="Repair Store Locator" alt="Repair Store Locator" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/support-store-locations">Repair Store Locator</a> </div> <div class="heading-link"> <a title="Nous contacter" alt="Nous contacter" href="https://web.archive.org/web/20170701042633/https://global.blackberry.com/fr/support/contact">Nous contacter</a> </div> </div> </div> </div> </div>  </div>  </li> </ul> </div> </div> </div> </nav> <div> </div> </header> <section id="page-content"> <main role="main" class="bb__enterprise__main"> <div> <div class="section"><div style="display:visible;" data-trainstop="false" data-interchange="[/content/dam/blackberry-com/images/enterprise/2016-enterprise-redesign/background-images/enterprise-2016/good-access-demo-hero.png/jcr:content/renditions/original, small],[/content/dam/blackberry-com/images/enterprise/2016-enterprise-redesign/background-images/enterprise-2016/good-access-demo-hero.png/jcr:content/renditions/original, medium],[/content/dam/blackberry-com/images/enterprise/2016-enterprise-redesign/background-images/enterprise-2016/good-access-demo-hero.png/jcr:content/renditions/original, large]," class="page-section page-section-padding-default "> <div class="expanded row"> <div class="medium-9 large-9 medium-centered columns"> <div class="heading section"><h1 class=" text-center invert"> Contact Us </h1></div> <div class="heading section"><p class="tagline text-center invert"> Have Questions About Our Products or Services?<br/> Use the BlackBerry Contact Catalog Below So That We Can Better Assist You. </p></div> </div> </div> </div></div> <div class="section"><div style="display:visible;" data-trainstop="false" class="page-section page-section-padding-default "> <div class="row"> <div class=" columns"> <span class="plainText text parbase section"><p class="edit-indicator">JS Override</p> <script> var contactus = { 'sessionid':'' //generated in document.ready , 'languageid':'1' }; // // Utility functions // contactus.jsonp = function( url ) { //Make a jsonp call var script_element = document.createElement('script'); script_element.src = '//web.archive.org/web/20170701042633/https://contactus.services.blackberry.com/' + url; document.getElementsByTagName('head')[0].appendChild(script_element); }; contactus.clearSelect = function( arr ) { //Remove all of the options in a select dropdown for ( var selectId in arr ) { var select = document.getElementById(arr[selectId]); select.innerHTML = ''; //also hide the row if we just cleared it out var row = document.getElementById(arr[selectId].replace('-input','-row')); row.style.display = 'none'; } }; contactus.guid = function() { //Generate a quick GUID //http://stackoverflow.com/a/105074 function s4() { return Math.floor((1 + Math.random()) * 0x10000) .toString(16) .substring(1); } return s4() + s4() + '-' + s4() + '-' + s4() + '-' + s4() + '-' + s4() + s4() + s4(); }; contactus.addSelectOption = function(id, text, value) { var x = document.getElementById( id ); var option = document.createElement("option"); option.value = value; option.text = text x.add(option); }; contactus.getParameterByName = function(name, url) { //return the value of a paramter in the QueryString //http://stackoverflow.com/a/901144 if ( !url ) { url = window.location.href; } name = name.replace(/[\[\]]/g, "\\$&"); var regex = new RegExp("[?&]" + name + "(=([^&#]*)|&|#|$)"); var results = regex.exec(url); if (!results) { //return null; return ''; } if (!results[2]) { return ''; } return decodeURIComponent( results[2].replace(/\+/g, " ") ); } // // Other helper functions // contactus.clearResults = function() { //Clear and hide any if the result text that might be showing document.getElementById('selfserve').innerHTML = ''; document.getElementById('fullserve').innerHTML = ''; if ( document.getElementById('producttypeid-input').value == '36' && document.getElementById('inquirytypeid-input').value == '1' && document.getElementById('productgroupid-input').value == '13' ) { //don't hide this stuff } else { document.getElementById('warranty-devicefound').innerHTML = ''; document.getElementById('warranty-currentlyunder').innerHTML = ''; document.getElementById('warranty-expires').innerHTML = ''; document.getElementById('productfamily-input').value = ''; document.getElementById('warrantystatus-input').value = ''; document.getElementById('productlevel-input').value = ''; document.getElementById('warranty-rows').style.display = 'none'; document.getElementById('productlevel-row').style.display = 'none'; } document.getElementById('selfservewell').style.display = 'none'; document.getElementById('fullservewell').style.display = 'none'; document.getElementById('thankyou').style.display = 'none'; }; contactus.clearResultsNotIMEI = function() { //Clear everything except the IMEI portion document.getElementById('selfserve').innerHTML = ''; document.getElementById('fullserve').innerHTML = ''; document.getElementById('warranty-devicefound').innerHTML = ''; document.getElementById('warranty-currentlyunder').innerHTML = ''; document.getElementById('warranty-expires').innerHTML = ''; document.getElementById('productfamily-input').value = ''; document.getElementById('warrantystatus-input').value = ''; document.getElementById('selfservewell').style.display = 'none'; document.getElementById('fullservewell').style.display = 'none'; document.getElementById('warranty-rows').style.display = 'none'; document.getElementById('thankyou').style.display = 'none'; } // // Web Service Callbacks // //contactus.loadSelect( 'regionid-input', data, ['regionid-input' ], "Select region", "regionid" ); contactus.loadSelect = function( selectId, data, selectIdToClear, selectHelperText, idFieldName) { contactus.clearSelect( selectIdToClear ); contactus.clearResults(); //and make sure the select we're loading has a visible row var row = document.getElementById(selectId.replace('-input','-row')); row.style.display = ''; contactus.addSelectOption( selectId, selectHelperText, 0); contactus.addSelectOption( selectId, "----------", 0); for ( var k in data ) { contactus.addSelectOption( selectId, data[k].name, data[k][idFieldName]); } //If there's only one option to select, just automatically select it for the person if ( data.length == 1 ) { var select = document.getElementById( selectId ) select.value = data[0][idFieldName]; select.onchange(); if ( data[0]['name'] == 'All' || data[0]['name'] == 'N/A') { row.style.display = 'none'; } } }; contactus.inquiryTypes = function( data ) { contactus.loadSelect( 'inquirytypeid-input', data, ['inquirytypeid-input','productgroupid-input', 'producttypeid-input', 'regionid-input' ], "Select inquiry type", "inquirytypeid" ); }; contactus.productGroups = function( data ) { contactus.loadSelect( 'productgroupid-input', data, ['productgroupid-input', 'producttypeid-input', 'regionid-input' ], "Select product/inquiry group", "productgroupid" ); }; contactus.productTypes = function( data ) { contactus.loadSelect( 'producttypeid-input', data, ['producttypeid-input', 'regionid-input' ], "Select product type", "producttypeid" ); }; contactus.regions = function( data ) { contactus.loadSelect( 'regionid-input', data, ['regionid-input' ], "Select region", "regionid" ); }; contactus.productLevels = function( data ) { if ( data == 'N/A' || data == 'NA' ) { //document.getElementById('productlevel-label').innerHTML = ''; document.getElementById('productlevel-row').style.display = 'none'; contactus.selectOnChange( {'id':'regionid-noproductlevel'}); } else { document.getElementById('productlevel-row').style.display = ''; //document.getElementById('productlevel-label').innerHTML = data; } }; contactus.productLevelClick = function() { var imei = document.getElementById('productlevel-input'); } contactus.serveOptions = function( data ) { document.getElementById('selfserve').innerHTML = ''; document.getElementById('fullserve').innerHTML = ''; var selfServeData = ''; var fullServeData = ''; for (var k in data) { selfServeData = data[k].selfserve.replace(/^\s+|\s+$/g, '').replace(/(\n)+/g, '<br />');//line breaks to <br>, and trim whitespace fullServeData = data[k].fullserve.replace(/^\s+|\s+$/g, '').replace(/(\n)+/g, '<br />'); document.getElementById('selfserve').innerHTML = selfServeData; document.getElementById('fullserve').innerHTML = fullServeData; //window.location.hash = '#' + data[k].id; } if ( selfServeData != '' ) { document.getElementById('selfservewell').style.display = ''; document.getElementById('thankyou').style.display = ''; } if ( fullServeData ) { document.getElementById('fullservewell').style.display = ''; document.getElementById('thankyou').style.display = ''; } }; contactus.getItem = function(data) { contactus.inquiryTypes( data.inquiries ); contactus.productGroups( data.productgroups ); contactus.productTypes( data.producttypes ); contactus.regions( data.regions ); contactus.serveOptions( data.item ); var x = document.getElementById( 'inquirytypeid-input' ); x.value = data.item[0].inquirytypeid; var x = document.getElementById( 'productgroupid-input' ); x.value = data.item[0].productgroupid; var x = document.getElementById( 'producttypeid-input' ); x.value = data.item[0].producttypeid; var x = document.getElementById( 'regionid-input' ); x.value = data.item[0].countryid; }; contactus.warrantyCB = function( data ) { document.getElementById('productlevel-button').disable = false; document.getElementById('warranty-currentlyunder').innerHTML = ''; document.getElementById('warranty-expires').innerHTML = ''; document.getElementById('warranty-devicefound').innerHTML = ''; document.getElementById('warranty-rows').style.display = ''; if ( data['showWarrantyInfo'] === false ) { document.getElementById('warranty-row2').style.display = 'none'; document.getElementById('warranty-row3').style.display = 'none'; } else { document.getElementById('warranty-row2').style.display = ''; document.getElementById('warranty-row3').style.display = ''; } if (data['deviceFound'] === false) { // document.getElementById('warranty-devicefound').innerHTML = '<span style="color:red">No</span>'; // document.getElementById('warranty-currentlyunder').innerHTML = '<span style="color:red">No</span>'; // document.getElementById('warranty-expires').innerHTML = 'N/A'; var noDeviceStr = "<div class='row'><div class='large-12'>" + "<p>The IMEI you have entered does not appear in our records. This may be the result of one of the following reasons:</p> " + "<ul><li>" + "The IMEI entered is not for a BlackBerry device.<br /><i>Please contact the Original Equipment Manufacturer or your Point of Purchase for support</i>" + "</li>" + "<li>The IMEI entered is for a BlackBerry branded, partner device<br />" + "<i>For BlackBerry Aurora, please click <a href='https://web.archive.org/web/20170701042633/https://www.bbmerahputih.co.id/product/aurora.php' target='_blank'>here</a> for support information</i><br />" + "<i>For BlackBerry KEYone, please click <a href='https://web.archive.org/web/20170701042633/http://www.blackberrymobile.com/' target='_blank'>here</a> for support information</i>" + "</li></ul></div></div>"; $("#warranty-rows").html(noDeviceStr); } else { document.getElementById('warranty-devicefound').innerHTML = '<span style="color:green">Yes</span>'; document.getElementById('productfamily-input').value = data['productFamilyId']; document.getElementById('warrantystatus-input').value = data['warrantyStatusId']; if (data['currentlyUnderWarranty'] == "No") { document.getElementById('warranty-currentlyunder').innerHTML = '<span style="color:red">No</span>'; } else if (data['currentlyUnderWarranty'] == "Yes") { document.getElementById('warranty-currentlyunder').innerHTML = '<span style="color:green">Yes</span>'; } else if (data['currentlyUnderWarranty'] == "Unknown") { document.getElementById('warranty-currentlyunder').innerHTML = '<span style="color:black">Unknown</span>'; } document.getElementById('warranty-expires').innerHTML = data['warrantyExpireDate']; //contactus.selectOnChange( {"id":"regionid-noproductlevel"} ); //contactus.selectOnChange( {"id":"regionid-input"} ); contactus.regions( data['regions'] ); } } contactus.selectOnChange = function( obj ) { if ( obj.value === "0" ) { //if the value of what was selected is 0, then we don't want to do anything return; } var user = contactus.getParameterByName('user'); //used for testing //dropdown values var inquirytypeid = document.getElementById('inquirytypeid-input').value; var productgroupid = document.getElementById('productgroupid-input').value; var producttypeid = document.getElementById('producttypeid-input').value; var regionid = document.getElementById('regionid-input').value; var productlevelid = document.getElementById('productlevel-input').value; var productfamilyid = document.getElementById('productfamily-input').value; var warrantystatusid = document.getElementById('warrantystatus-input').value; // End Points var api_getItem = '?cmd=getItem&itemid={itemid}&callback=contactus.getItem&user=' + user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getInquiryTypes = '?cmd=getInquiryTypes&callback=contactus.productGroups&user=' + user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getProductGroups = '?cmd=getProductGroups&inquirytypeid='+inquirytypeid+'&callback=contactus.productGroups&user='+user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getProductTypes = '?cmd=getProductTypes&inquirytypeid='+inquirytypeid+'&productgroupid='+productgroupid+'&callback=contactus.productTypes&user='+user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getRegions = '?cmd=getProductRegions&inquirytypeid='+inquirytypeid+'&productgroupid='+productgroupid+'&producttypeid='+producttypeid+'&callback=contactus.regions&user='+user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getProductLevel = '?cmd=getProductLevelIdentifier&inquirytypeid='+inquirytypeid+'&productgroupid='+productgroupid+'&producttypeid='+producttypeid+'&regionid='+regionid+'&callback=contactus.productLevels&user='+user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getWarrantyStatus = '?cmd=getWarrantyStatus&productlevelid='+productlevelid+'&callback=contactus.warrantyCB&user='+user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; var api_getServeOptions = '?cmd=getServeOptions&inquirytypeid='+inquirytypeid+'&productgroupid='+productgroupid+'&producttypeid='+producttypeid+'&regionid='+regionid+"&productfamilyid="+productfamilyid+"&warrantystatusid="+warrantystatusid +'&callback=contactus.serveOptions&user='+user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; //which web service call do we want to make? switch( obj.id ) { case 'inquirytypeid-input': contactus.jsonp( api_getProductGroups ); break; case 'productgroupid-input': contactus.jsonp( api_getProductTypes ); break; case 'producttypeid-input': if ( obj.value == '36' && document.getElementById('inquirytypeid-input').value == '1' && document.getElementById('productgroupid-input').value == '13' ) { //Technical Support, Smartphones,Smartphones (we need to pick the IMEI before picking the region) contactus.clearResults(); contactus.jsonp( api_getProductLevel); } else { contactus.jsonp( api_getRegions ); } break; case 'regionid-input': if ( document.getElementById('producttypeid-input').value == '36' && document.getElementById('inquirytypeid-input').value == '1' && document.getElementById('productgroupid-input').value == '13' ) { contactus.jsonp( api_getServeOptions); } else { contactus.jsonp( api_getProductLevel); } break; case 'regionid-noproductlevel': contactus.jsonp( api_getServeOptions); break; case 'productlevel-input': contactus.clearResultsNotIMEI(); document.getElementById('productlevel-button').disable = true; contactus.jsonp( api_getWarrantyStatus); break; } }; contactus.readyFn = function() { contactus.sessionid = contactus.guid(); var user = contactus.getParameterByName('user'); //used for testing if ( window.location.hash != '' ) { //We want to pre-select and display a specific Contact Us item var itemid = parseInt(window.location.hash.replace('#','')); var api_getItem = '?cmd=getItem&itemid='+itemid+'&callback=contactus.getItem&user=' + user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; contactus.jsonp( api_getItem ); } else { var api_getInquiryTypes = '?cmd=getInquiryTypes&callback=contactus.inquiryTypes&user=' + user + '&sessionid=' + contactus.sessionid + '&languageid=' + contactus.languageid; contactus.jsonp( api_getInquiryTypes ); } } //jQuery( document ).ready( contactus.readyFn ); //window.onload=contactus.readyFn(); document.addEventListener("DOMContentLoaded", function(event) { contactus.readyFn(); }); </script> <style> #selfservewell, #fullservewell { background-color:#eeeeee; border-radius: 5px; padding:30px; margin-top:30px; } #warranty-rows { background-color:#eeeeee; border-radius: 5px; padding:20px; margin-bottom:15px; } .page-section-padding-default a { text-decoration: underline; } </style> </span> <span class="plainText text parbase section"><p class="edit-indicator">Contact Form</p> <div class="row"> <div class="large-12 columns"> <h2>Contact Catalog</h2> <br/> </div> </div> <div class="row" id="inquirytypeid-row"> <div class="large-3 columns"> <label for="inquirytypeid-input">Inquiry Type</label> </div> <div class="large-9 columns"> <select id="inquirytypeid-input" onchange="contactus.selectOnChange(this)"></select> </div> </div> <div class="row" id="productgroupid-row" style="display:none;"> <div class="large-3 columns"><label for="productgroupid-input">Product/Inquiry Group</label></div> <div class="large-9 columns"> <select id="productgroupid-input" onchange="contactus.selectOnChange(this)"></select> </div> </div> <div class="row" id="producttypeid-row" style="display:none;"> <div class="large-3 columns"><label for="producttypeid-input">Product Type</label></div> <div class="large-9 columns"> <select id="producttypeid-input" onchange="contactus.selectOnChange(this)"></select> </div> </div> <div class="row" id="productlevel-row" style="display:none;"> <div class="large-3 columns"> <label for="productlevel-input" id="productlevel-label">IMEI</label></div> <div class="large-9 columns"> <input type="text" id="productlevel-input" onchange="contactus.selectOnChange(this)"/> <a href="https://web.archive.org/web/20170701042633/http://support.blackberry.com/kb/articleDetail?articleNumber=000037595&language=English" target="_blank">How to find your device IMEI (BlackBerry, Powered by Android)</a> <br><a href="https://web.archive.org/web/20170701042633/http://support.blackberry.com/kb/articleDetail?ArticleNumber=000005026" target="_blank">How to find your device IMEI (BB10/BBOS)</a> <br><br> <div role="button" class="button" id="productlevel-button" onclick="contactus.selectOnChange( {'id':'productlevel-input'} );">Submit</div> </div> </div> <div id="warranty-rows" style="display:none; background-color:#eeeeee;"> <div class="row" id="warranty-row1"> <div class="large-3 columns"> <label for="" id="">Valid Device:</label></div> <div class="large-9 columns" id="warranty-devicefound"></div> </div> <div class="row" id="warranty-row2"> <div class="large-3 columns"> <label for="" id="">Currently Under Warranty:</label></div> <div class="large-9 columns" id="warranty-currentlyunder"></div> </div> <div class="row" id="warranty-row3"> <div class="large-3 columns"> <label for="" id="">Warranty Expires:</label></div> <div class="large-9 columns" id="warranty-expires"></div> </div> <input type="hidden" id="productfamily-input"/> <input type="hidden" id="warrantystatus-input"/> </div> <div class="row" id="regionid-row" style="display:none;"> <div class="large-3 columns"> <label for="regionid-input">Region</label></div> <div class="large-9 columns"> <select id="regionid-input" onchange="contactus.selectOnChange(this)"></select> </div> </div> <div class="row"> <div class="large-12 columns"> <div class="panel" id="selfservewell" style="display:none"><h4>Self Service options</h4><div id="selfserve"></div></div> <div class="panel" id="fullservewell" style="display:none"><h4>Full Service options</h4><div id="fullserve"></div></div> <div id="thankyou" style="display:none"><br/><p><center>Thank you for contacting BlackBerry, the most secure mobility solutions provider.</center></p><br/></div> </div> </div></span> </div> </div> </div></div> </div> </main> <a id="back-top" title="Back to top"> <img alt="Back to top" 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