My Account

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aria-label="Enter or exit the Red Cross site search"></button> </div> </div> <nav class="main-nav"> <div class="mainnavsection parbase"> <div class="main-nav-section wide" data-context="main-nav-section"> <div class="main-nav-link" data-context="main-nav-link"> <a data-aa-header-drawer="Header Drawer Not Set" href="/donate/donation.html" class="primary-a" style="color:rgba(109,110,112,1);">Donate </a> </div> <div class="dropdown dropdown-wide"> <div class="secondary-nav-container"> <nav class="secondary-nav"> <div class="secondary-header-li" data-context="sub-header"> <a data-aa-header-main-nav="Header Sub Menu Not Set" href="/donations/ways-to-donate.html" class="secondary-a secondary-header">Ways to Donate Money </a> </div> <ul class="secondary-links-container secondary-links "> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="/donate/donation.html" class="secondary-a">Donate Online</a> </li> <li class="secondary-li" 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<nav class="secondary-nav"> <div class="secondary-header-li" data-context="sub-header"> <a data-aa-header-main-nav="Header Sub Menu Not Set" href="/donations/companies-and-foundations.html" class="secondary-a secondary-header">Companies & Foundations </a> </div> <ul class="secondary-links-container secondary-links "> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="/donations/companies-and-foundations.html" class="secondary-a">Get Started</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="/donations/companies-and-foundations/giving-opportunities-and-corporate-supporters.html" class="secondary-a">Partnership Opportunities</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="/donations/companies-and-foundations/giving-opportunities-and-corporate-supporters.html" 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href="https://www.redcrossblood.org/give.html" class="secondary-a">Find a Blood Drive</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="https://www.redcrossblood.org/donate-blood/how-to-donate/eligibility-requirements.html" class="secondary-a">Eligibility Requirements</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="https://www.redcrossblood.org/donate-blood/how-to-donate/types-of-blood-donations.html" class="secondary-a">Types of Blood Donations</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="https://www.redcrossblood.org/donate-blood/how-to-donate/how-blood-donations-help.html" class="secondary-a">How Blood Donations Help</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="https://www.redcrossblood.org/donate-blood/how-to-donate/common-concerns.html" class="secondary-a">Common Concerns</a> </li> </ul> </nav> <nav class="secondary-nav"> <div class="secondary-header-li" data-context="sub-header"> Blood Donation Process </div> <ul class="secondary-links-container secondary-links "> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="https://www.redcrossblood.org/donate-blood/blood-donation-process/donation-process-overview.html" class="secondary-a">Donation Process Overview</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" href="https://www.redcrossblood.org/donate-blood/blood-donation-process/before-during-after.html" class="secondary-a">What to do Before, During and After</a> </li> <li class="secondary-li" data-context="sub-sub-header"> <a data-aa-header-main-nav="Header Main Nav Not Set" 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<div class="author-block hidden"> <div class="account-auth parbase"> <div> <h3>My account log in, forgot and create password: </h3><br/> <div><strong>Configure the authentication screens here including the cards on the sign in page</strong></div> </div></div> <div class="account-create parbase"> <div> <h3>Create Account: </h3><br/> <div><strong>Configure the create account page elements such as description text and tooltips.</strong></div> </div></div> <div class="account-donation-history parbase"> <div> <h3>Account Donation History: </h3><br/> <div><strong>Configure the account donation history page elements.</strong></div> </div></div> <div class="iconrow parbase"> <div class="icon-row-main"> <div class="title" data-aa-account-summary-title="Need Help?"> Need Help? </div> <div class="subtitle"> We can answer your questions via one of these methods: </div> <div class="icon-cards"> <div class="icon-card "> <div class="card-link"> <a href="/faq.html" class="link blue medium " data-aa-icon-card-links="icon card links not set"> Frequently Asked Questions </a> </div> </div> <div class="icon-card "> <div class="card-link"> <a href="/contact-us.html" class="link blue medium " data-aa-icon-card-links="icon card links not set"> Contact us Online </a> </div> </div> <div class="icon-card "> <div class="card-link"> <a href="tel:18007332767" class="link blue medium " data-aa-icon-card-links="icon card links not set"> 1-800-733-2767 </a> </div> </div> <div class="icon-card "> <div class="card-link"> <a target="_blank" href="https://www.redcross.org/lp/contrasena-ayuda-en-espanol.html" class="link blue medium " data-aa-icon-card-links="icon card links not set"> Contraseña ayuda en español </a> </div> </div> </div> </div> </div> <div class="iconrow parbase"> <div class="icon-row-main"> <div class="title" data-aa-account-summary-title="Looking for Another Account?"> Looking for Another Account? </div> <div class="icon-cards"> <div class="icon-card card-top-padding"> <i class="fa rco-ui-icon-clock"></i> <div class="card-title"> Volunteer </div> <div class="card-subtitle"> Find opportunities to help </div> <div class="card-link"> <a target="_blank" href="https://volunteerconnection.redcross.org" class="link red small bold" data-aa-icon-card-links="icon card links not set"> Go to Account </a> </div> </div> <div class="icon-card card-top-padding"> <i class="fa rco-ui-icon-class"></i> <div class="card-title"> Training & Certification </div> <div class="card-subtitle"> Register and manage classes </div> <div class="card-link"> <a target="_blank" href="https://www.redcross.org/take-a-class/sign-in" class="link red small bold" data-aa-icon-card-links="icon card links not set"> Sign In </a> </div> </div> <div class="icon-card card-top-padding"> <i class="fa rco-ui-icon-blood"></i> <div class="card-title"> Blood Services </div> <div class="card-subtitle"> Track and manage blood donations </div> <div class="card-link"> <a target="_blank" href="https://www.redcrossblood.org/account-login" class="link red small bold" data-aa-icon-card-links="icon card links not set"> Sign In </a> </div> </div> </div> </div> </div> <div class="summary-rail parbase"> <div> <div class="heroimage parbase"> <style> @media (min-width:992px) { .node-328917bb-fb02-4ce6-98b9-f5128f1aa736-par-summary_rail-rail-heroimage .hero-image-container { background: url('/content/dam/redcross/donations/HurrIda21_Family-and-volunteer_1348x500.jpg.transform/1288/q70/feature/image.jpeg') center center / cover no-repeat; } } @media (min-width:767px) and (max-width: 992px) { .node-328917bb-fb02-4ce6-98b9-f5128f1aa736-par-summary_rail-rail-heroimage .hero-image-container { background: url('/content/dam/redcross/donations/HurrIda21_Family-and-volunteer_1348x500.jpg.transform/1024/q70/feature/image.jpeg') center center / cover no-repeat; } } </style> <style> @media (max-width: 767px) { .node-328917bb-fb02-4ce6-98b9-f5128f1aa736-par-summary_rail-rail-heroimage .hero-image-container { background: url('/content/dam/redcross/donations/HurrIda21_Family-and-volunteer_767x320.jpg.transform/768/q70/feature/image.jpeg') center center / cover no-repeat; } } </style> <div class="node-328917bb-fb02-4ce6-98b9-f5128f1aa736-par-summary_rail-rail-heroimage hero-image aspect-sixteen-six bg-image-present " style="background-color: #6d6e70;" data-context="hero image"> <div class="hero-image-container heroimage responsive-background-image "> <div class="gradient" style="background-image: linear-gradient(to right,rgba(51,51,51,.3),rgba(0,0,0,0));"></div> <div class="content full middle"> <div class="container-fluid hero-image-content"> <div class="title"> <h2 class="bp1-hide hero-title" style="color: #ffffff;">You Can Make a Difference</h2> <h2 class="bp1-show bp1-hero-title" style="color: #ffffff;">You Can Make a Difference</h2> </div> <div class="subtitle"> <span class="bp1-hide hero-subtitle" style="color: #ffffff;"><p>Support all the urgent humanitarian needs of the American Red Cross with your financial gift.<br /> </p> </span> <span class="bp1-show bp1-hero-subtitle" style="color: #ffffff;"><p>Support all the urgent humanitarian needs of the American Red Cross with your financial gift.<br /> </p> </span> </div> <div class="cta-button-container"> <div class="redcross-button left" data-context="redcross-button"> <a data-aa-link-button="link button not set" class=" button red small" href="/donate/donation.html"> <span class="contents">DONATE NOW</span> </a> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="refund-reason-list parbase"><h1>Refund Reason List Settings</h1> <div><strong>Refund Reasons</strong> <div class="reason-list"> <div class="reason">{"reason":"Amount incorrect","aaReason":""}</div> <div class="reason">{"reason":"Website error","aaReason":""}</div> <div class="reason">{"reason":"Donated to the wrong cause","aaReason":""}</div> <div class="reason">{"reason":" Duplicate charge","aaReason":""}</div> <div class="reason">{"reason":"Unauthorized charge","aaReason":""}</div> <div class="reason">{"reason":"One time gift intended","aaReason":""}</div> <div class="reason">{"reason":"Reconsidered donation/changed your mind","aaReason":""}</div> </div> </div></div> <div class="transaction-receipt parbase"> <div> <h3>Transaction Receipt: </h3><br/> <div><strong>Configure the transaction receipt page elements.</strong></div> </div></div> <div class="annual-receipt parbase"> <div> <h3>Annual Receipt: </h3><br/> <div><strong>Configure the annual receipt page elements.</strong></div> </div></div> <div class="account-personal-info parbase"> <div> <h3>My account Personal Info Tab components: </h3><br/> <div><strong>Configure the various components on the personal info tab</strong></div> </div></div> </div> </div> </div> </div> </main> <div style="display: none"> <div class="path">/content/redcross/en/account</div> </div>  <footer> <div class="footer-main"> <div 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