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<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"><link rel="preconnect" href="//www.zohowebstatic.com"><link rel="dns-prefetch" href="//www.zohowebstatic.com"><link rel="preconnect" href="https://static.zohocdn.com"><link rel="dns-prefetch" href="https://static.zohocdn.com"><link rel="preload" href="https://static.zohocdn.com/zohofonts/zohopuvi/4.0/Zoho_Puvi_Regular.woff2" as="font" type="font/woff2" crossorigin><link rel="preload" href="https://static.zohocdn.com/zohofonts/zohopuvi/4.0/Zoho_Puvi_Bold.woff2" as="font" type="font/woff2" crossorigin><link rel="preload" href="https://static.zohocdn.com/zohofonts/zohopuvi/4.0/Zoho_Puvi_Semibold.woff2" as="font" type="font/woff2" crossorigin><script src="//www.zohowebstatic.com/sites/zweb/js/common/var_init.js"></script><script>(function(w,s){var e=document.createElement("script");e.async=true;e.src="https://zohotagmanager.cdn.pagesense.io/ztmjs/9e14ca550fb345518206a5a65a40a7a9.js";var x=document.getElementsByTagName("script")[0];x.parentNode.insertBefore(e,x);})(window,"script");</script><title>Email retention and eDiscovery | Zoho Mail</title><meta name="description" content="Zoho Mail's powerful eDiscovery portal to set up custom retention policies for your organization and handle investigations with advanced searches and holds."><link rel="icon" href="https://www.zohowebstatic.com/sites/zweb/images/favicon.ico" type="image/vnd.microsoft.icon"><link rel="canonical" href="https://www.zoho.com/mail/ediscovery.html"><meta property="og:title" content="Email retention and eDiscovery | Zoho Mail"><meta property="og:description" content="Zoho Mail's powerful eDiscovery portal to set up custom retention policies for your organization and handle investigations with advanced searches and holds."><meta property="og:image" content="https://www.zohowebstatic.com/sites/zweb/images/ogimage/mail-logo.png"><meta property="og:url" content="https://www.zoho.com/mail/ediscovery.html"><meta property="og:site_name" content="Zoho"><meta property="og:type" content="website"><meta name="twitter:title" content="Email retention and eDiscovery | Zoho Mail"><meta name="twitter:description" content="Zoho Mail's powerful eDiscovery portal to set up custom retention policies for your organization and handle investigations with advanced searches and holds."><meta name="twitter:image" content="https://www.zohowebstatic.com/sites/zweb/images/ogimage/mail-logo.png"><meta name="twitter:card" content="summary"><meta name="twitter:site" content="@zoho"><link rel="stylesheet" href="//www.zohowebstatic.com/sites/zweb/css/common/zohocustom.css"><link rel="stylesheet" href="//www.zohowebstatic.com/sites/zweb/css/product/mail.css"><link rel="stylesheet" href="//www.zohowebstatic.com/sites/zweb/css/translation/mail/2068.css"></head><body class="zw-page-2068 zw-product-48 zw-product-mail zw-template-zp_feature_detail_pages_2_0 i18n-en" data-prdname="mail" data-prdname-display="Mail"> <header><div class="zw-promo-top"></div><div class="zw-global-header"></div><div class="zw-product-header "><div></div></div> </header> <main><div class="zw-template-inner"><div class="zwc_t_breadcrumb"><ul><li><a href="/mail/?src=ediscovery">Home</a></li><li>EDiscovery</li></ul></div><div class="main-container"> <section class="banner-section"><div class="content-wrap"><div class="banner-box"><div class="ban-con"><h1>Email retention and eDiscovery</h1><p>Data is your most valuable resource, hands down. For your business, most of this important information resides in email exchanges. eDiscovery for Zoho Mail helps you track, retain, search, and discover the data you want, when you want it.</p> <a class="act-btn cta-btn" href="https://mail.zoho.com/orgsignup.do?plan=mailPremiumTrial">Sign up now</a></div><div class="ban-media"> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/email-retention-and-ediscovery-top.webp" type="image/webp"> <img alt="Email retention and eDiscovery" height="365" src="//www.zohowebstatic.com/sites/zweb/images/mail/email-retention-and-ediscovery-top.png" width="495"> </picture></div></div> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/email-retention-and-ediscovery.webp" type="image/webp"> <img alt="Email retention and eDiscovery" class="top-banner" height="629" src="//www.zohowebstatic.com/sites/zweb/images/mail/email-retention-and-ediscovery.png" width="1100"> </picture></div> </section> <section class="why-section"><div class="content-wrap"><div class="why-con"><h2>Why eDiscovery?</h2><p>When it comes to compliance, you can't afford the slightest of mistakes. Comply to industry standards and email retention laws by setting up a robust eDiscovery portal. Protect business data from potential lawsuits, evidence tampering, and intellectual property theft. Just like Zoho assures your mailbox is secure, we keep retained emails under tight security and unmatched privacy.</p></div><ul class="why-info"><li class="w-box w-box-1"><span class="w-icon w-icon-1"> </span><div>Setting up of <span>retention policies</span></div></li><li class="w-box w-box-2"><span class="w-icon w-icon-2"> </span><div><span>Emails retained</span> according to policy</div></li><li class="w-box w-box-3"><span class="w-icon w-icon-3"> </span><div><span>Investigation</span> initiated</div></li><li class="w-box w-box-4"><span class="w-icon w-icon-4"> </span><div><span>Searches</span> to narrow down results</div></li><li class="w-box w-box-5"><span class="w-icon w-icon-5"> </span><div><span>Holds</span> on emails matching search</div></li><li class="w-box w-box-6"><span class="w-icon w-icon-6"> </span><div><span>Exports</span> of discovered emails</div></li><li class="w-box w-box-7"><span class="w-icon w-icon-7"> </span><div><span>Audit logs</span> for activities</div></li><li class="w-box w-box-8"><span class="w-icon w-icon-8"> </span><div>Investigation closed upon <span>discovery</span></div></li></ul></div> </section> <section class="features-section"><div class="content-wrap"><ul class="features-nav"><li data-nav="1"><span class="f-icon f-icon-1"> </span><div><span>Protect</span> what matters</div></li><li data-nav="2"><span class="f-icon f-icon-2"> </span><div><span>Customize</span> retention policies</div></li><li data-nav="3"><span class="f-icon f-icon-3"> </span><div><span>Your portal,</span> your rules</div></li><li data-nav="4"><span class="f-icon f-icon-4"> </span><div><span>Powerful</span> search</div></li><li data-nav="5"><span class="f-icon f-icon-5"> </span><div><span>Stay</span> on guard</div></li><li data-nav="6"><span class="f-icon f-icon-6"> </span><div><span>Every action</span> accounted</div></li></ul><div class="features-slide"><div class="features-tab" data-tab="1"><div class="features-con"><h3>Protect what matters</h3><p>Zoho Mail makes it simple for email administrators to create a default retention policy that retains and protects emails across your organization. You can choose to either retain forever or define a period.</p></div><div class="features-media"> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/protect-what-matters.webp" type="image/webp"> <img alt="Protect what matters" src="//www.zohowebstatic.com/sites/zweb/images/mail/protect-what-matters.png" height="399" width="550"> </picture></div></div><div class="features-tab" data-tab="2"><div class="features-con"><h3>Customize retention policies</h3><p>The default policy may not fit all your needs. Devise custom retention policies for specific requirements by setting up conditions. This will override the default policy and apply to all emails that match the conditions.</p></div><div class="features-media"> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/customize-retention-policies.webp" type="image/webp"> <img alt="Customize retention policies" src="//www.zohowebstatic.com/sites/zweb/images/mail/customize-retention-policies.png" height="403" width="550"> </picture></div></div><div class="features-tab" data-tab="3"><div class="features-con"><h3>Your portal, your rules</h3><p>Control what you keep using flexible retention rules that offer detailed levels of scrutiny. Choose to retain only emails in specific folders or emails sent from certain domains, include or exclude spam emails, and even pick the email accounts to which the policy applies.</p></div><div class="features-media"> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/your-portal-your-rules.webp" type="image/webp"> <img alt="Your portal, your rules" src="//www.zohowebstatic.com/sites/zweb/images/mail/your-portal-your-rules.png" height="427" width="550"> </picture></div></div><div class="features-tab" data-tab="4"><div class="features-con"><h3>Search — as powerful as it can get</h3><p>Find what you're looking for quickly and precisely with the eDiscovery search tools. For a given period, you can search the entire organization or only specific accounts, including or excluding spam and deleted emails. You also have a long list of conditions to choose from to form the search query.</p></div><div class="features-media"> <video muted width="550" height="550" poster="//www.zohowebstatic.com/sites/zweb/images/mail/powerful-search-can-get.png" preload="auto"> <source src="//www.zohowebstatic.com/sites/zweb/images/mail/powerful-search-can-get.mp4" type="video/mp4"> </video></div></div><div class="features-tab" data-tab="5"><div class="features-con"><h3>Stay on guard</h3><p>With foolproof retention policies in place, your organization is always prepared to face legal investigations. Upon demand, prepare a search with query conditions to find what you need. Enforce a hold on your search results to override any policy until the hold is removed.</p></div><div class="features-media"> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/stay-on-guard.webp" type="image/webp"> <img alt="Stay on guard" src="//www.zohowebstatic.com/sites/zweb/images/mail/stay-on-guard.png" height="472" width="550"> </picture></div></div><div class="features-tab" data-tab="6"><div class="features-con"><h3>Every action accounted for</h3><p>Every activity inside the eDiscovery portal is tracked, and the audit report can be previewed and downloaded whenever required. You can also export saved searches and emails retained under a hold to serve as proof.</p></div><div class="features-media"> <picture> <source srcset="//www.zohowebstatic.com/sites/zweb/images/mail/every-action-accounted.webp" type="image/webp"> <img alt="Every action accounted for" src="//www.zohowebstatic.com/sites/zweb/images/mail/every-action-accounted.png" height="403" width="550"> </picture></div></div></div></div> </section> <section class="faq-section"><div class="content-wrap"><h2>Frequently Asked Questions</h2><ul><li><h4 class="active">What is email retention and eDiscovery?</h4><p class="active">Email retentions means retaining a copy of all emails in the organization for a predefined period. eDiscovery is simply electronic discovery, a process by which all retained emails can be searched and accessed.</p></li><li><h4>Why is a eDiscovery solution important to you?</h4><p>An email retention policy and eDiscovery helps a business stay compliant with retention laws, handle lawsuits and litigations, avoid witness tampering, and investigate theft of information or contractual disputes.</p></li><li><h4>Are emails from suspended accounts retained?</h4><p>Emails from suspended or disabled accounts will also be retained according to the defined retention policy. But data from deleted accounts will be wiped off of our systems after the default time window. </p></li></ul></div> </section> <section class="bottom-section"><div class="content-wrap"><h2>Preserve email data securely</h2><p><a class="act-btn cta-btn" href="https://mail.zoho.com/orgsignup.do?plan=mailPremiumTrial">Sign up now</a></p></div> </section></div></div> </main> <footer><div class="zw-product-footer"></div><div class="zw-global-footer"></div><div class="zw-only-copyright"></div><div class="zw-promo-bottom"></div> </footer> <aside><div class="zw-other-info"></div> </aside><script src="//www.zohowebstatic.com/sites/zweb/js/common/zcms.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/common/validation-plugin.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/common/zohocustom.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/product/mail.js"></script><script src="//www.zohowebstatic.com/sites/zweb/js/translation/mail/2068.js"></script><script type="application/ld+json"> { "@context": "https://schema.org/", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.zoho.com/mail/?src=ediscovery" },{ "@type": "ListItem", "position": 2, "name": "EDiscovery", "item": "https://www.zoho.com/mail/ediscovery.html" }] } </script></body></html>