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data-helpjuice-attributes="visibility,background"><a href="/37446-managing-schedule-equipment/300450-message-customers-reservations" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Message Customers (Reservations)</a></li> </ul> <li><a class="category category-link" href="/42925-kiosk-and-interlock" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Kiosk and Interlock</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/266096-overview-kiosk-interlock" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of Kiosk and Interlock</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/297897-managing-kiosk" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Kiosk</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/553195-hardware-interlock" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Preparing for Hardware Interlock</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/preparing-for-software-interlock" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Preparing for Software Interlock</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/setting-up-hardware-interlock" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Setting Up Hardware Interlock</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/setting-up-software-interlock" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Setting Up Software Interlock</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42925-kiosk-and-interlock/297997-managing-interlock" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Interlock</a></li> </ul> <li><a class="category category-link" href="/37447-managing-request-services" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Request Services</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37447-managing-request-services/266099-overview-managing-request-services" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of Managing Request Services</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37447-managing-request-services/266100-edit-service-request-templates" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Editing Service Request Templates</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37447-managing-request-services/266101-edit-individual-services" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Editing Services </a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37447-managing-request-services/bulk-managing-services-" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Bulk Managing Services and Prices </a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37447-managing-request-services/272598-managing-collaborative-cores" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Collaborative Cores</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37447-managing-request-services/529333-managing-recurring-charges" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Recurring Charges</a></li> </ul> <li><a class="category category-link" href="/37448-managing-view-all-requests" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> View All Requests</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/266102-view-all-requests-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of View All Requests</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/278856-message-customers" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Message Customers (Service Requests)</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/266104-using-filters" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Using Filters</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/278857-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing a Single Service Request</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/266105-statuses-of-requests" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Request Status</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/266106-changing-fund-information" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Changing Fund/Payment Information</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/279658-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Edit Request Actions</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/266109-adding-comments" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Adding Comments</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/278861-using-milestones" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Using Milestones</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37448-managing-view-all-requests/external-quote-generator" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">External Quote Generator</a></li> </ul> <li><a class="category category-link" href="/42940-advanced-sample-processing" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Advanced Sample Processing</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/298024-advanced-sample-processing-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of Advanced Sample Processing</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/298017-creating-and-maintaining-containers" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating a Container Type</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/298018-creating-and-maintaining-sample-request-form" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating and Managing Sample Request Forms</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/298019-creating-and-maintaining-a-processor" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating and Managing a Processor</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/298020-creating-a-service-grouping" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating a Service Grouping</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/319089-creating-a-file-template" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating a File Template</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/299369-processing-a-sample" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Processing a Sample</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/298022-assigning-no-charges-and-sample-reruns" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Assigning No Charges and Sample Reruns</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/42940-advanced-sample-processing/323967-managing-the-plate" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing the Plate</a></li> </ul> <li><a class="category category-link" href="/37513-studies" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Studies</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/265961-using-studies" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Studies Overview</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/296805-initiate-a-new-study-project-template" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating a New Study Template</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/266405-initiating-a-study" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Initiating a New Study</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/266406-reviewing-and-approving-a-study" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Reviewing and Approving a Study</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/266407-key-panel-features" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Key Panel Features</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/266661-managing-studies" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Initiating Work Off of a Study</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37513-studies/271538-deleting-a-study" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Deleting a Study</a></li> </ul> <li><a class="category category-link" href="/45532-reservations" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Reservations</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/45532-reservations/266663-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing the Reservations Tab</a></li> </ul> <li><a class="category category-link" href="/37450-people-tab" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> People Tab</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37450-people-tab/266664-overview-people-interface" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of People Interface</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37450-people-tab/289748-access-requests" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Access Requests</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37450-people-tab/289749-managing-training" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Permissions</a></li> </ul> <li><a class="category category-link" href="/45533-reporting" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Reporting</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/45533-reporting/297102-reporting" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color"> Reporting</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/45533-reporting/338443-reporting-field-details" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Reporting Field Details</a></li> </ul> <li><a class="category category-link" href="/37451-billing" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Billing</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/266667-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of Billing</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/289891-view-charges" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">View Charges</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/290882-creating-a-new-billing-event" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Creating a New Billing Event</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/290883-billing-errors" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Billing Errors</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/managing-invoices" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Managing Invoices</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/detached-invoices" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Detached Invoices</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/291725-invoice-disputes" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Invoice Disputes</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/291970-refunds" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Refunds</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/37451-billing/298142-applying-taxes" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Applying Taxes</a></li> </ul> <li><a class="category category-link" href="/43249-time-entry" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Time Entry</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/43249-time-entry/300267-time-entry" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Time Entry</a></li> </ul> <li><a class="category category-link" href="/41352-charge-entry" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Charge Entry</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> </ul> <ul class="questions hidden" data-helpjuice-element="Hidden Questions List" data-helpjuice-attributes="visibility"> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/41352-charge-entry/289753-charge-entry-overview" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Overview of Charge Entry</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/41352-charge-entry/289754-file-upload" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">File Upload</a></li> <li data-helpjuice-element="Question Item" data-helpjuice-attributes="visibility,background"><a href="/41352-charge-entry/289755-quick-add" data-helpjuice-element="Hidden Question Link" data-helpjuice-attributes="font_size,color">Quick Add</a></li> </ul> <li><a class="category category-link" href="/37594-administration" data-helpjuice-element="Hidden Category Link" data-helpjuice-attributes="font_size,color"><i class="far fa-angle-right" data-helpjuice-element="Hidden Category Link Icon" data-helpjuice-attributes="color,size"></i> Administration</a></li> <ul class="subcategories hidden" style="padding-left: 0px" data-helpjuice-element="Hidden Subcategories List" data-helpjuice-attributes="visibility"> <li><a class="category category-link" href="/42000-other-settings" 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