CINXE.COM
Jira Service Management
<!DOCTYPE html><html lang="en" class="cv-layout-responsive"><head><script nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0" > window.performance && window.performance.mark && window.performance.mark("jsd.performance.profile.customer.portal.begin.head"); </script><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=EDGE"><title>Jira Service Management</title><meta name="viewport" content="initial-scale=1"/><meta name="ajs-context-path" content="" /><meta name="ajs-sdPluginVersion" content="3.3.0-OD" /><meta name="ajs-kb-article-viewed" content="false" /><meta name="ajs-region" content="prod-west2" /><meta name="ajs-is-synthetic" content="false" /><meta name="ajs-fe-statsig-values" content="{"feature_gates":{"3428361627":{"name":"3428361627","value":true,"rule_id":"6IqobjzALB8mJmNfjwd7H6:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1042637884":{"name":"1042637884","value":true,"rule_id":"nMFPgNGYIlU7Umv2vdgAd:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2760663781":{"name":"2760663781","value":true,"rule_id":"4ui1wMOCUMmLHQ4XBVPoGI:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"662944483":{"name":"662944483","value":true,"rule_id":"57WBFIVCpY3FOqAhVt0ZpZ:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"3896113687":{"name":"3896113687","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3109346185":{"name":"3109346185","value":true,"rule_id":"FumUL5sBTo7DJd68sMLKQ","secondary_exposures":[],"id_type":"tenantId"},"3097034461":{"name":"3097034461","value":true,"rule_id":"4bkMeKUVdl83SCPHyEpOn5:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"463123122":{"name":"463123122","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2226105980":{"name":"2226105980","value":true,"rule_id":"5hdmsZXQEeg6w3Bu4iBYMC:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3287936642":{"name":"3287936642","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3319962114":{"name":"3319962114","value":true,"rule_id":"73hEWsbpRpa3y9UigbU3nm:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2050543369":{"name":"2050543369","value":true,"rule_id":"1ogzEEJmKqLEYSgr6pEE3p","secondary_exposures":[],"id_type":"tenantId"},"2718564178":{"name":"2718564178","value":true,"rule_id":"692732HDLYU2DYcjdeb5hO:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"1447622007":{"name":"1447622007","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"atlassianAccountId"},"2918637920":{"name":"2918637920","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"455318054":{"name":"455318054","value":true,"rule_id":"44cuDF3udeO88t0lOtuqcP:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2478335175":{"name":"2478335175","value":true,"rule_id":"13C4sEDjX5p34c84CHE3Up:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"2731642036":{"name":"2731642036","value":true,"rule_id":"QnTJwZM1XRUh5bYvgCcvO:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"2279542533":{"name":"2279542533","value":false,"rule_id":"7za70ResPOrVNXd63eSpH8:25.00:2","secondary_exposures":[],"id_type":"tenantId"},"3568462121":{"name":"3568462121","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"287259111":{"name":"287259111","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2194480120":{"name":"2194480120","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2776222262":{"name":"2776222262","value":true,"rule_id":"5e90wjQ69NS8lrITy95D7p:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"550529772":{"name":"550529772","value":true,"rule_id":"3Ex9nQ67xeRokGg9mt9QF2:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"945763575":{"name":"945763575","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3211129030":{"name":"3211129030","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"381260999":{"name":"381260999","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2185799609":{"name":"2185799609","value":true,"rule_id":"ArW5CCwAgW8Z6NGcvwKyh:100.00:1","secondary_exposures":[],"id_type":"tenantId"},"4011493263":{"name":"4011493263","value":false,"rule_id":"120lOaVWdPSHMWVB8lrCCl","secondary_exposures":[],"id_type":"tenantId"},"2855519235":{"name":"2855519235","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3158581418":{"name":"3158581418","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3388673661":{"name":"3388673661","value":false,"rule_id":"58eyxZ27mutfv6G6J86Aj","secondary_exposures":[],"id_type":"tenantId"},"1346510444":{"name":"1346510444","value":false,"rule_id":"6vYb8t0XCGIftn42ibBEX1","secondary_exposures":[],"id_type":"tenantId"},"1162419228":{"name":"1162419228","value":false,"rule_id":"rXE0yFdwrMLQSqeOQndyg","secondary_exposures":[],"id_type":"tenantId"},"494577911":{"name":"494577911","value":false,"rule_id":"Lf9m8thFuXNkyDxdcqadU","secondary_exposures":[{"gate":"1283295781","gateValue":"false","ruleID":"default"}],"id_type":"tenantId"},"606908456":{"name":"606908456","value":true,"rule_id":"5fjJT0jgaduwuUgRF7NfEc:100.00:5","secondary_exposures":[],"id_type":"tenantId"},"2303402253":{"name":"2303402253","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3292462912":{"name":"3292462912","value":true,"rule_id":"3Mu8w1MGqgmToUWgUXcn5i:100.00:6","secondary_exposures":[],"id_type":"tenantId"},"2980525935":{"name":"2980525935","value":true,"rule_id":"tyRUDO3qTyWbBsBxTIFnS:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"996927514":{"name":"996927514","value":true,"rule_id":"1399Q6MSaFKxc5ciRVPaUI:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3754081225":{"name":"3754081225","value":true,"rule_id":"5Fg1YKejEwhVV3PUV3cXWA:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"420568953":{"name":"420568953","value":false,"rule_id":"27WAmAMopsTEHKHIizbqhm","secondary_exposures":[],"id_type":"tenantId"},"727561269":{"name":"727561269","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1235620400":{"name":"1235620400","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1648732993":{"name":"1648732993","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1329488793":{"name":"1329488793","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"4126235156":{"name":"4126235156","value":true,"rule_id":"59URNLvHZn3w52XKdBnsJp","secondary_exposures":[],"id_type":"tenantId"},"3639319041":{"name":"3639319041","value":true,"rule_id":"669Ej4fFNvpzX4E8Cwy2LS:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"4225895811":{"name":"4225895811","value":true,"rule_id":"3Vnz7JBOjdDrjkf4YcZ04i:100.00:1","secondary_exposures":[],"id_type":"tenantId"},"1606946748":{"name":"1606946748","value":false,"rule_id":"10mM55ku2JmTi65VwYObyJ","secondary_exposures":[],"id_type":"tenantId"},"1658366111":{"name":"1658366111","value":false,"rule_id":"2Ha2gSmLYqzXxRB30xw94G","secondary_exposures":[],"id_type":"tenantId"},"2488897486":{"name":"2488897486","value":false,"rule_id":"k2Q7SIwfeMuEdmifCxSUK","secondary_exposures":[],"id_type":"tenantId"},"1179400952":{"name":"1179400952","value":true,"rule_id":"mKCEFBMAyLKC69ln7yRRc:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"785924646":{"name":"785924646","value":true,"rule_id":"7L2DmJPWVJJ3cVg4TC1UDx:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1018509131":{"name":"1018509131","value":true,"rule_id":"37Nry2Y0WGssEfhJofIDq0:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3593075908":{"name":"3593075908","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"407707165":{"name":"407707165","value":true,"rule_id":"5v4iNv1N2wQIGc719eteTS:100.00:2","secondary_exposures":[{"gate":"3591882847","gateValue":"false","ruleID":""}],"id_type":"tenantId"},"701188266":{"name":"701188266","value":true,"rule_id":"5fiEFXQPgWshNhpHYeQDgG:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"1114779755":{"name":"1114779755","value":true,"rule_id":"2d7yxMkq9aHJwmWQIK3vlF:75.00:3","secondary_exposures":[],"id_type":"tenantId"},"2546922927":{"name":"2546922927","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3879369042":{"name":"3879369042","value":true,"rule_id":"1cYmsCQErNdFk4eUz8LFqO","secondary_exposures":[],"id_type":"tenantId"},"3981361007":{"name":"3981361007","value":true,"rule_id":"fECmoMGiYdOwhnpBn3SF3:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"413846227":{"name":"413846227","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"343826192":{"name":"343826192","value":true,"rule_id":"f5mhK11j2xJbyZGkZYQcz:100.00:6","secondary_exposures":[],"id_type":"atlassianAccountId"},"1246489576":{"name":"1246489576","value":true,"rule_id":"61AWexVIlxu5D3Hhte7hbv:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1004801052":{"name":"1004801052","value":true,"rule_id":"5WrgoqMwhoj4yxFxGOWjNI:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2931945620":{"name":"2931945620","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1074091097":{"name":"1074091097","value":true,"rule_id":"470Vm1yjTpGgothkSxo0A6:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1802219791":{"name":"1802219791","value":false,"rule_id":"1HQsrdgFclKDShLCHkBjeY","secondary_exposures":[],"id_type":"tenantId"},"2265239162":{"name":"2265239162","value":true,"rule_id":"0gFes1NnPJsuqLVQ08mXn:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1935135737":{"name":"1935135737","value":false,"rule_id":"2Gb5KJIXAq7C2AslLAhBrO","secondary_exposures":[],"id_type":"tenantId"},"1080424435":{"name":"1080424435","value":true,"rule_id":"3zVcdcJN7hKDZyXrD1wgJl:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"1701464296":{"name":"1701464296","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1400911650":{"name":"1400911650","value":true,"rule_id":"8b0Ibm7PCFdo2F99VoX82","secondary_exposures":[],"id_type":"tenantId"},"3931289908":{"name":"3931289908","value":true,"rule_id":"disabled","secondary_exposures":[],"id_type":"tenantId"},"2532488642":{"name":"2532488642","value":true,"rule_id":"40oc5RUJGAwzziVKD8tmYa:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2217429979":{"name":"2217429979","value":true,"rule_id":"6fUvJ5pLjO2291WlYVTWiy:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"1886388599":{"name":"1886388599","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2224039017":{"name":"2224039017","value":true,"rule_id":"28oMXI9GUZP9Qy4beFUIb6:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3615086517":{"name":"3615086517","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"randomizationId"},"2879032376":{"name":"2879032376","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3209226978":{"name":"3209226978","value":true,"rule_id":"2ZHBTriJcFav4WJngqCqHS","secondary_exposures":[],"id_type":"tenantId"},"3227310320":{"name":"3227310320","value":true,"rule_id":"Vv5TwVQkMU2extY5hzBcj","secondary_exposures":[],"id_type":"tenantId"},"239871345":{"name":"239871345","value":true,"rule_id":"5C2jIt4kATECrj5Vw5EdYQ","secondary_exposures":[],"id_type":"tenantId"},"1178349168":{"name":"1178349168","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1833597258":{"name":"1833597258","value":true,"rule_id":"7kaNL9sZ7O2J9Gk8u5t0yV:100.00:6","secondary_exposures":[],"id_type":"tenantId"},"3279265452":{"name":"3279265452","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3792926952":{"name":"3792926952","value":true,"rule_id":"iFTH9pRek2LQv5xg9ofb8:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"4274363316":{"name":"4274363316","value":true,"rule_id":"455SpSsUG0Y3KSpdXG0heL:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"4139329049":{"name":"4139329049","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"586524048":{"name":"586524048","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"4164500547":{"name":"4164500547","value":true,"rule_id":"1UIYkjLKDToE10pAfDrfFC:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"2373161854":{"name":"2373161854","value":true,"rule_id":"51itJd4tZnuTziAebNEjIw:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"298905972":{"name":"298905972","value":true,"rule_id":"6RAbsjHvB1lbl4E4Z2X6y2:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2709584114":{"name":"2709584114","value":true,"rule_id":"263FrJ18zk95jPOmCuotAT:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2698112698":{"name":"2698112698","value":true,"rule_id":"7lX9ZrDFJY4hhtvQ1vJJTQ:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"3905293637":{"name":"3905293637","value":true,"rule_id":"5wZYqP9etUtQaX86ayOaDC","secondary_exposures":[],"id_type":"tenantId"},"3312040449":{"name":"3312040449","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"340566612":{"name":"340566612","value":true,"rule_id":"6fb6pL9zdDB9fkezw6urGE:100.00:1","secondary_exposures":[{"gate":"1833597258","gateValue":"true","ruleID":"7kaNL9sZ7O2J9Gk8u5t0yV:100.00:6"}],"id_type":"tenantId"},"3668529880":{"name":"3668529880","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2887937982":{"name":"2887937982","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"860902893":{"name":"860902893","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1843793328":{"name":"1843793328","value":false,"rule_id":"2fFRPfXnvjR6hR8XVmME8e:50.00:1","secondary_exposures":[],"id_type":"tenantId"},"2045137125":{"name":"2045137125","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"4242799438":{"name":"4242799438","value":true,"rule_id":"3mJffjPlX8R4E7MJGRKcza:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1817833764":{"name":"1817833764","value":true,"rule_id":"VsauS6jkY5246rBZO7LYP:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"3584589937":{"name":"3584589937","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1207332945":{"name":"1207332945","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"4291682057":{"name":"4291682057","value":false,"rule_id":"4pM6vgAYkmHNIlXoik6Axe","secondary_exposures":[],"id_type":"tenantId"},"1615940720":{"name":"1615940720","value":true,"rule_id":"5wseWJzDRDLrED1t6gRiJ6","secondary_exposures":[],"id_type":"tenantId"},"3750730362":{"name":"3750730362","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1108933165":{"name":"1108933165","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"4108291328":{"name":"4108291328","value":false,"rule_id":"1iwLge5UN2tHJRBUJIsuFY","secondary_exposures":[{"gate":"2546922927","gateValue":"false","ruleID":"default"}],"id_type":"tenantId"},"1408238454":{"name":"1408238454","value":true,"rule_id":"3jmJiTZMscUF5bmXgxsain:100.00:2","secondary_exposures":[],"id_type":"randomizationId"},"2883414353":{"name":"2883414353","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3503984385":{"name":"3503984385","value":true,"rule_id":"7663FIm8LwC3fVOtBwNlZ0","secondary_exposures":[{"gate":"1833597258","gateValue":"true","ruleID":"7kaNL9sZ7O2J9Gk8u5t0yV:100.00:6"}],"id_type":"tenantId"},"3732142208":{"name":"3732142208","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"749747095":{"name":"749747095","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1488749930":{"name":"1488749930","value":true,"rule_id":"7kCpmEDOa1TEgBceWf1OgI:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2472414179":{"name":"2472414179","value":true,"rule_id":"6lLyFJ1g6d7sYJcg9wd4F:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3241227280":{"name":"3241227280","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"4250994582":{"name":"4250994582","value":true,"rule_id":"6Jpd2EKuc18x91Qb8TwNO2:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2835369932":{"name":"2835369932","value":true,"rule_id":"4cWGyQhSBPbgxUD0rqj0y0","secondary_exposures":[],"id_type":"analyticsAnonymousId"},"3707011281":{"name":"3707011281","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3351968025":{"name":"3351968025","value":false,"rule_id":"4IfVyiJBrCsEycHgjPRjeP","secondary_exposures":[],"id_type":"tenantId"},"680095418":{"name":"680095418","value":true,"rule_id":"5jG8OVNE6efBcpmv0VTRJc:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"4117826431":{"name":"4117826431","value":true,"rule_id":"3VPb5UyUesad3CB5BT0gyv:100.00:3","secondary_exposures":[{"gate":"1118442954","gateValue":"true","ruleID":"IQAuyKdlmyNSXweWplold:100.00:12"}],"id_type":"tenantId"},"3067502906":{"name":"3067502906","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3959085310":{"name":"3959085310","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3907618758":{"name":"3907618758","value":true,"rule_id":"2Tyd2hT5XoxabYMgYzi0XM:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1064645639":{"name":"1064645639","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2552731301":{"name":"2552731301","value":true,"rule_id":"5ykIBNtL9Ks2elphnzo1H0:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"303241916":{"name":"303241916","value":true,"rule_id":"7wsDlBqd4K1FcTJhLHYO45:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"2933165336":{"name":"2933165336","value":true,"rule_id":"3NnU5cHNKOxtkokCbjXSrK:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2420873189":{"name":"2420873189","value":true,"rule_id":"2uwg8UDMGTfCs11PvQPoS9:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"345389237":{"name":"345389237","value":true,"rule_id":"7ljKWZqyaH54YAyElxFR90:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1115368328":{"name":"1115368328","value":true,"rule_id":"7vxJW0f2tJGbjxayIB8YAf","secondary_exposures":[],"id_type":"tenantId"},"1393525082":{"name":"1393525082","value":false,"rule_id":"default","secondary_exposures":[{"gate":"3929793179","gateValue":"true","ruleID":"5n2h0b5R7l54Qhap5yHwb:100.00:2"},{"gate":"545372181","gateValue":"true","ruleID":"1vRjQIXouxcFlEZIQL3jL7:100.00:7"},{"gate":"2150623231","gateValue":"false","ruleID":"4RdCiZiGj6pFxZcF0Y9zXe:1.00:1"},{"gate":"2194463309","gateValue":"true","ruleID":"4nNt8kB9mqUZAQ12yOCY4y:100.00:2"},{"gate":"974091511","gateValue":"false","ruleID":"5Hln1nGy66YvoOf0vENj4s:0.00:5"}],"id_type":"randomizationId"},"1104040124":{"name":"1104040124","value":true,"rule_id":"6asGOjSV4LaICpCmt2bhJ3","secondary_exposures":[],"id_type":"tenantId"},"4138921275":{"name":"4138921275","value":true,"rule_id":"5GyO65GGTZCMD26psU9bbA","secondary_exposures":[],"id_type":"tenantId"},"4031404559":{"name":"4031404559","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2727000552":{"name":"2727000552","value":true,"rule_id":"axYevOzBAAzjyhonrwNYm:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3442739956":{"name":"3442739956","value":true,"rule_id":"6wLLqkSfyx3ITQFe2IX2OL:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2831355222":{"name":"2831355222","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"1235620538":{"name":"1235620538","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"3961769267":{"name":"3961769267","value":true,"rule_id":"7qXPtF2m1ap0Rv4jifTIcM","secondary_exposures":[],"id_type":"tenantId"},"4127868522":{"name":"4127868522","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"2725070066":{"name":"2725070066","value":true,"rule_id":"1iDtKjPZjCaDx84JJPAqqq","secondary_exposures":[],"id_type":"atlassianAccountId"},"404425497":{"name":"404425497","value":true,"rule_id":"2HSbvNmUSxo8cw8Ay0FKcO","secondary_exposures":[],"id_type":"tenantId"},"1118442954":{"name":"1118442954","value":true,"rule_id":"IQAuyKdlmyNSXweWplold:100.00:12","secondary_exposures":[],"id_type":"tenantId"},"3969770399":{"name":"3969770399","value":true,"rule_id":"2Cm6fZhapaBoOb5djY4Ctz:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2663982525":{"name":"2663982525","value":true,"rule_id":"3Qefz46MkJBgK7IYQbA1og:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"3338583815":{"name":"3338583815","value":true,"rule_id":"5Z9glIz7NZqriWRqB4QuDI:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"1867714034":{"name":"1867714034","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"analyticsAnonymousId"},"1029981077":{"name":"1029981077","value":true,"rule_id":"13uwMAY94i0aRL2GJNwtak:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"3058809588":{"name":"3058809588","value":true,"rule_id":"5tFyUAKmjDsdSwcHDWI1Px:100.00:4","secondary_exposures":[],"id_type":"tenantId"},"1320771939":{"name":"1320771939","value":false,"rule_id":"default","secondary_exposures":[],"id_type":"tenantId"},"434243450":{"name":"434243450","value":true,"rule_id":"Z9uD5bgfClZMt1Q53tLO7:100.00:3","secondary_exposures":[],"id_type":"tenantId"},"2858709716":{"name":"2858709716","value":true,"rule_id":"2v8z0Gna7gAuAxBIbxuRKp:100.00:2","secondary_exposures":[],"id_type":"tenantId"},"504442079":{"name":"504442079","value":true,"rule_id":"53bzjR4nnMGyJ5TN2D7GEp:100.00:1","secondary_exposures":[{"gate":"2552731301","gateValue":"true","ruleID":"5ykIBNtL9Ks2elphnzo1H0:100.00:4"}],"id_type":"tenantId"}},"dynamic_configs":{"1015388919":{"name":"1015388919","value":{"cohort":"control","canRequestServiceDesk":false},"rule_id":"launchedGroup","secondary_exposures":[],"group":"launchedGroup","is_user_in_experiment":false,"is_experiment_active":false,"is_device_based":false,"group_name":"Tenants can not see new feature","id_type":"tenantId"},"2092379650":{"name":"2092379650","value":{},"rule_id":"targetingGate","secondary_exposures":[{"gate":"1701464296","gateValue":"false","ruleID":"default"}],"group":"targetingGate","is_user_in_experiment":false,"is_experiment_active":true,"is_device_based":false,"id_type":"tenantId"},"864619758":{"name":"864619758","value":{},"rule_id":"prestart","secondary_exposures":[],"group":"prestart","is_user_in_experiment":false,"is_experiment_active":false,"is_device_based":false,"id_type":"tenantId"}},"layer_configs":{},"sdkParams":{},"has_updates":true,"time":1739820445499,"evaluated_keys":{"userID":"NoUser","customIDs":{"atlassianAccountId":"NoUser","tenantId":"782cb1c0-9d56-4988-8b66-4f27dbc66a4a"}},"hash_used":"djb2","user":{"userID":"NoUser","custom":{"microsGroup":"WebServer","environment":"prod-west2","shard":"jira-prod-us-17"},"customIDs":{"atlassianAccountId":"NoUser","tenantId":"782cb1c0-9d56-4988-8b66-4f27dbc66a4a"},"statsigEnvironment":{"tier":"production"}},"sdkInfo":{"sdkType":"java-server","sdkVersion":"1.34.0"}}" /><meta name="help-center-ari" content="ari:cloud:help::help-center/e784aec1-bb75-4d45-88c3-7a40b9eab2ed/25807f51-5f29-4803-addf-3e1a817ae391" /><meta name="home-page-layout-ari" content="ari:cloud:help::layout/e784aec1-bb75-4d45-88c3-7a40b9eab2ed/home-page-template:25807f51-5f29-4803-addf-3e1a817ae391" /><meta name="X-B3-TraceId" content="5b8bb28e45e9444c92adf9420833b4b7" /><meta name="X-B3-SpanId" content="92adf9420833b4b7" /><meta name="X-B3-Sampled" content="0" /><meta name="jira-workspace-ari" content="ari:cloud:jira:782cb1c0-9d56-4988-8b66-4f27dbc66a4a:workspace/e784aec1-bb75-4d45-88c3-7a40b9eab2ed" /><meta name="tenant-id" content="782cb1c0-9d56-4988-8b66-4f27dbc66a4a"/><meta name="activation-id" content="e784aec1-bb75-4d45-88c3-7a40b9eab2ed"/><meta name="environment" content="prod"/><meta name="ajs-remote-user" content=""><meta name="ajs-user-locale" content=""><link rel="shortcut icon" href="/s/g2slup/b/0/_/favicon-family.ico"></head><body class="cv-layout aui-theme-default"><div id="jsonPayload" style="display: none;">{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Please read the announcement banner for further instructions.","sharedPortalName":"Help Center","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Please read the announcement banner for further instructions.","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"errorMessages":["You don't have permission to view this portal."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}</div><div id="envJson" style="display: none;">{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=securitysd","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"71d58bf2ceaa654f092dfe197c775b88c0faa56d_lout","baseUrl":"https://securitysd.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://securitysd.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"56884677-d7f7-400a-a696-92f0d908f744","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5b8bb28e45e9444c92adf9420833b4b7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":false,"requestIntroEnabled":true}</div><span class="cv-alerts-container"></span><div id="page" class="cv-sidebar-page" ><div class="cv-page-contents-container cv-page-no-background"><header id="header" role="banner"></header><section id="content" role="main"></section><footer id="footer" role="contentinfo"></footer></div><sd-sidepanel class="cv-help-center-branding-sidepanel js-help-center-branding-sidepanel"></sd-sidepanel></div><script nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0" >window.performance && window.performance.mark && window.performance.mark("jsd.performance.profile.customer.portal.wrm.resources.loaded");</script><script nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0"> window.BUILD_KEY="JSM_7bd8ff0_prod-east"; window.JSD_CUSTOMER_PORTAL_BUILD_VERSION={"buildKey":"JSM_7bd8ff0_prod-east","commit":"7bd8ff0fbb47be184c374537e06937ce92ca76ff"}; </script><script src="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/js/vendor-react.chunk.2c5c1113b8181a67318a.js" crossorigin="anonymous" nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0"></script><script src="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/js/servicedesk-atlaskit.chunk.7f7a4873a1321480c55a.js" crossorigin="anonymous" nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0"></script><script src="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/js/servicedesk-vendor.chunk.07ac16fb537c88d9f22c.js" crossorigin="anonymous" nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0"></script><script src="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/js/servicedesk-customerportal.bundle.cdb10fd52385e0bc63b8.js" crossorigin="anonymous" nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0"></script><script src="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/js/compiled-css.chunk.b986bf8113b48c617982.js" crossorigin="anonymous" nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0"></script><link href="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/css/compiled-css.27c359bb759c2fe885d5.css" rel="stylesheet"><link href="https://jsm-help-center-ui.prod-east.frontend.public.atl-paas.net/assets/css/compiled-css.27c359bb759c2fe885d5.css" rel="stylesheet"><script nonce="MjBhYjRiMjAtMmI2My00YWVlLThmM2ItYjFmYTY2NWU4ZmI0" >window.performance && window.performance.mark && window.performance.mark("jsd.performance.profile.customer.portal.first.chunk.loaded");</script></body><html>