Maryland.gov Customer Support

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id="ctl00_MainNavigation2_rptrMainNavigation_ctl00_aMainNav">Online Services</a></li> <li id="ctl00_MainNavigation2_rptrMainNavigation_ctl01_liMainNav"><a href="/pages/state_employees.aspx" id="ctl00_MainNavigation2_rptrMainNavigation_ctl01_aMainNav">State Employees</a></li> <li id="ctl00_MainNavigation2_rptrMainNavigation_ctl02_liMainNav"><a href="/pages/jobs.aspx" id="ctl00_MainNavigation2_rptrMainNavigation_ctl02_aMainNav">Jobs</a></li> <li id="ctl00_MainNavigation2_rptrMainNavigation_ctl03_liMainNav"><a href="/pages/business.aspx" id="ctl00_MainNavigation2_rptrMainNavigation_ctl03_aMainNav">Business</a></li> <li id="ctl00_MainNavigation2_rptrMainNavigation_ctl04_liMainNav"><a href="/pages/government.aspx" id="ctl00_MainNavigation2_rptrMainNavigation_ctl04_aMainNav">Government</a></li> <li id="ctl00_MainNavigation2_rptrMainNavigation_ctl05_liMainNav"><a href="/pages/residents.aspx" id="ctl00_MainNavigation2_rptrMainNavigation_ctl05_aMainNav">Residents</a></li> <li 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data-bs-toggle="offcanvas" data-bs-target="#ocMyFavorites" aria-controls="ocMyFavorites"> My Favorites <span class="fat fa-fw fa-paperclip ms-auto" aria-hidden="true" role="presentation"></span> </a> </li> <li class="mymd"> <a href="/pages/nearme.aspx" class="d-flex align-items-center"> Near Me <span class="fa-thin fa-fw fa-map ms-auto" aria-hidden="true" role="presentation"></span> </a> </li> </ul> <div class="mdg-slideMenu-footer"> <a href="#" data-bs-toggle="offcanvas" data-bs-target="#offcanvasBottom" aria-controls="offcanvasBottom"> <span class="fa-light fa-comments me-2" aria-hidden="true" role="presentation"></span>Connect With Us </a> <div id="translateWidget"></div> </div> </div> </nav> <div class="modalbg"></div> <div class="mdg-wrapper"> <div class="mdg-wrapper-primary"> <div style="min-height: 100vh;display: flex;flex-direction: column;"> <div class="mdg-brand"> <a href="/"> <img src="https://cdn.govshare.site/332764c512a160cc598311295321d52196c562c3/media/img/logo-black.png" alt="Maryland.gov Home Page" /> </a> </div> <div class="mdg-notifications mdg-alerts mdg-alerts-home animate__animated"></div> <div class="mdg-search"> <div id="ctl00_mdgov_searchInputWrapFake" class="d-flex mdgov_searchInputWrap mdgov_searchInputWrapFake"> <div class="mdg-search-input"> <i class="fal fa-search" aria-hidden="true"></i> <img class="mdgov_searchMic" alt="Voice Search Microphone" 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id="mdgov_enterpriseSearch" class="mdg-search-input" role="dialog" aria-modal="true" aria-labelledby="mdgov_instaSearchHeading"> <div id="mdgov_enterpriseSearchContainer"> <div id="mdgov_searchInput"> <div id="mdgov_searchInputWrap" class="mdgov_searchInputWrap"> <img class="mdgov_searchMic" alt="Voice Search Microphone" 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autocomplete="off" type="search" /> <input type="image" name="ctl00$SiteSearch1$btnSearchBtn" id="ctl00_SiteSearch1_btnSearchBtn" class="mdgov_searchButton" src="/_layouts/15/MDGov_UserControls/MDGov_UC_SiteSearch/images/40x44_SearchButton.png" alt="Search" onclick="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$SiteSearch1$btnSearchBtn", "", true, "", "", false, false))" /> </div> </div> <div class="mdgov_chatbotHint mt-4 mt-lg-0 mx-lg-4"> <img src="/_layouts/15/MDGov_UserControls/MDGov_UC_SiteSearch/images/agent-mary-land-icon-cropped.svg" alt="" aria-hidden="true" class="mdgov_agentMaryIcon" /> <a href="#" class="chatbotQueryTrigger">Can't find what you're looking for? Ask Agent Mary</a>. </div> <a href="#" class="mdgov_searchCloseLink" aria-label="Close Search Results"><span class="fal fa-times" aria-hidden="true" role="presentation"></span></a> </div> <div id="mdgov_searchResultsDialog"> <div id="mdgov_searchOverlay"> <h2 id="mdgov_instaSearchHeading" class="sr-only" tabindex="-1">Search Results</h2> <div id="mdgov_searchContent"> <div class="row"> <div class="col-lg-6"> <section class="mb-4 mb-lg-0"> <header> <h2 class="h3">Web Pages</h2> </header> <div id="mdgWebResults" data-svc="cse" data-category="web_pages" class="mdgov_searchResultsBlock"></div> <a href="/pages/search.aspx?type=web_pages" class="mdgov_moreLink">More Pages</a> </section> </div> <div class="col-lg-6"> <section> <header> <h2 class="h3">Online Services</h2> </header> <div id="mdgov_serviceResults" data-svc="mdgov" data-type="search" data-category="online_services" data-limit="7" class="mdgov_searchResultsBlock mdgov_dataContainer"></div> <a href="/pages/search.aspx?type=online_services" class="mdgov_moreLink">More Online Services</a> </section> </div> </div> <div class="row"> <div class="col-md-6"> <div class="py-3" aria-hidden="true"> <span><i class="fas fa-star promoted"></i> = Recommended Result</span> </div> </div> <div class="col-md-6"> </div> </div> </div> </div> </div> <script id="tpl_botResults" type="text/x-handlebars-template"> {{#each results}} {{{answer}}} {{/each}} </script> <script id="tpl_imgResults" type="text/x-handlebars-template"> <ul class="nav"> {{#each results}} {{#if IsPromotion}} <li class="d-block mb-3 w-100 gsc-promotion"> {{else}} <li class="d-block mb-3 w-100"> {{/if}} <a href="{{Link}}" class="mdgov_resultLink" data-title="{{{Title}}}"> <span class="">{{{Title}}}</span> <span class="">{{{Snippet}}}</span> </a> <div class="mdgov_resultUrl text-truncate">{{{Link}}}</div> </li> {{/each}} </ul> </script> <script id="tpl_webResults" type="text/x-handlebars-template"> <ul class="cl_base_vNav clearfix"> {{#each results}} {{#if IsPromotion}} <li class="cl_dataItem promoted"> <i class="fa fa-star pull-left promoted" aria-hidden="true"></i> <a href="{{Link}}" class="mdgov_resultLink" target="_blank" title="Best Match" data-title="{{{Title}}}"> {{else}} <li class="cl_dataItem"> <a href="{{Link}}" class="mdgov_resultLink" target="_blank" data-title="{{Title}}"> {{/if}} <i class="fa fa-chevron-right pull-right mobile-arrow" aria-hidden="true"></i> <span class="cl_dataItemTitle">{{{Title}}}</span> <span class="mdgov_resultUrl">{{{Link}}}</span> {{#if IsPromoted}} <span class="cl_dataItemDescription">{{{Description}}}</span> {{/if}} </a> </li> {{/each}} </ul> </script> <script id="tpl_tweetResults" type="text/x-handlebars-template"> <ul class="cl_base_vNav clearfix"> {{#each results}} <div class="mdgov_TwitterFeed"> <div class="mdgov_tweetItem clearfix"> <div class="mdgov_tweetHeader"> <div class="mdgov_tweetAvatar"> <img class="mdgov_twitterImage" src="{{TwtPic}}" alt="{{TwtUserName}} Avatar" style="border-width: 0px; display: inline"> </div> <div class="mdgov_tweetUser"> <a href="http://twitter.com/{{TwtScreenName}}" data-title="@{{TwtScreenName}}">{{TwtUserName}}</a> </div> <div class="mdgov_tweetScreenName"> <a href="http://twitter.com/{{TwtScreenName}}" data-title="@{{TwtScreenName}}">@{{TwtScreenName}}</a> </div> </div> <div class="mdgov_tweetText">{{{TwtStatusText}}}</div> <div class="mdgov_tweetFooter"> <div class="mdgov_tweetTime">{{TwtDate}}</div> </div> </div> </div> {{/each}} </ul> </script> </div> <div class="position-relative"> <div class="mdg-bgVideo-controls" data-component="mdexperience"> <button type="button" id="bgVideoInfoBtn" onclick="bgVideoInfo(event)" class="mdg-bgVideo-info" aria-label="Background media info" aria-controls="mdg-bgVideoInfo"> <span id="bgVideoInfoIcon" class="fa-thin fa-2x fa-camera-circle" aria-hidden="true" role="presentation"></span> </button> </div> <div class="mdg-bgVideo"> <div id="ctl00_mdExperience_rptrExperience_ctl00_divImage" class="mdg-bgVideo-image" style="background-image:url(/Pictures/experience-default.jpg);"></div> <div class="mdg-bgVideo-overlay"></div> </div> <div class="mdg-pageHeading"> <div class="container"> <h1 id="ctl00_PlaceHolderTitle_oneColumnLayoutHeading" class="m-0">Maryland.gov Customer Support</h1> </div> </div> </div> <div id="DeltaPageStatusBar"> <div id="pageStatusBar" style="margin:0;"></div> </div> <main id="main" class="mdg-main"> <main> <div class="container mdg-pageContent"> <div class="row"> <div class="col-md-3"> <div id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3" class="MDGov_LeftMenu-webPart"> <nav class="mdg-sectionNav py-md-8"> <h2 class="mdg-sectionNav-heading m-0" id="mdgovSectionMenuHeading"> <a class="mdg-sectionNav-toggle" data-bs-toggle="collapse" href="#sectionNavCollapse" role="button" aria-expanded="false" aria-controls="sectionNavCollapse"> <span id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_h2Heading">Section Menu</span> </a> </h2> <div class="mdg-sectionNav-content collapse" id="sectionNavCollapse"> <div id="pageSectionNav" class="nav flex-column" aria-labelledby="mdgovSectionMenuHeading"> <a id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_rptrLeftMenuLinks_ctl00_lnkMainLink" class="nav-link" href="#spl_Feedback">Email Support</a> <a id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_rptrLeftMenuLinks_ctl01_lnkMainLink" class="nav-link" href="#spl_Feedback">Feedback</a> <a id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_rptrLeftMenuLinks_ctl02_lnkMainLink" class="nav-link" href="/pages/agency_directory.aspx">Find an Agency</a> <a id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_rptrLeftMenuLinks_ctl03_lnkMainLink" class="nav-link" href="/pages/faq.aspx">Frequently Asked Questions</a> <a id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_rptrLeftMenuLinks_ctl04_lnkMainLink" class="nav-link" href="#spl_Chat">Live Chat</a> <a id="ctl00_ctl56_g_5ef27c96_3594_464d_80a5_39fdfffd89d3_ctl00_mdgovLeftMenu_rptrLeftMenuLinks_ctl05_lnkMainLink" class="nav-link" href="#spl_Feedback">Submit a Link</a> </div> </div> </nav> </div> </div> <div class="col-md-6"> <div class="mdg-bodynotifications"></div> <div class="ms-rtestate-field"><div class="bg-gray mt-3 mt-md-8 p-3 rounded"> <div class="mdg-chatInfo"> <h2 style="margin-top: 0px;">Need Help? Ask Maryland.gov's Intelligent Chatbot.</h2> <p>Maryland.gov's intelligent chatbot can help you with common questions and gets smarter all the time. Just ask!</p> <button type="button" class="btn btn-lg btn-red d-block w-100 chatbotTrigger" aria-disabled="false">Start Your Conversation!</button></div> </div> </div><div id="ctl00_ctl56_g_a7d46b8b_5e70_4ee7_b967_4446ec48dbbf" class="MDGov_LiveChat-webPart"> <div id="spl_Chat" class="mb-4 mb-md-8"> <h2>Live Chat</h2> <p>Having technical difficulties with an online service or application? For quick assistance, try Live Help by clicking the icon below: </p> <div style="text-align:center;margin-bottom:20px;"> <a href="#" id="liveChatButton" aria-label="Open live chat" class="position-relative d-inline-block"> <span id="chatMessageCount" aria-hidden="true" class="badge rounded-pill bg-dark" style="position: absolute;right: 0;top: -8px;"></span> <img src="/_layouts/15/MDGov_UserControls/MDGov_LiveChat/img/mdg-open-chat-c8122c.png" alt="" /> </a>  <script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=9db62e5f-d1af-471d-b0de-0960d11918a0"></script>  <script> $(function () { var chatOpen = false; var $btn = $('#liveChatButton'); var $msgCount = $('#chatMessageCount'); $btn.on('click', function (e) { e.preventDefault(); if (!chatOpen) { zE('messenger', 'open'); } else { zE('messenger', 'close'); } }); zE("messenger:on", "open", function () { chatOpen = true; }); zE("messenger:on", "close", function () { chatOpen = false; }); zE("messenger:on", "unreadMessages", function (count) { if (count > 0) { $msgCount.text(count); } else { $msgCount.empty(); } }); }); </script> </div> <div class="alert alert-warning"> Please do not provide personal or confidential information such as a credit card number, Social Security number, bank account number, etc. during your Live Chat session. </div> </div> </div><div id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92" class="MDGov_Support-webPart"> <a name="spl_Feedback" id="spl_Feedback"></a> <div id="mdgov_supportForm" class="mdg-form"> <h2>Contact Us</h2> <fieldset class="mb-4 mb-md-8"> <p>Using this form, you can send general feedback, request email support or submit a link. (<a href="/pages/aup_linking.aspx">Linking Policy</a>)</p> <script> // Fire when page is loaded and form is redrawn function pageLoad(sender, args) { if (Nate) { Nate.modules.forms.init(); } if (mdgov.modules.support) { mdgov.modules.support.init(); } } </script> <div id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_UpdatePanel"> <div id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_ValidationSummary1" class="alert alert-danger" style="display:none;"> </div> <div class="mb-3"> <label for='ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_ddlCategory' class="form-label">Category</label> <select name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$ddlCategory" onchange="javascript:setTimeout('__doPostBack(\'ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$ddlCategory\',\'\')', 0)" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_ddlCategory" class="form-select fp_requiredInput" style="padding: .7rem;"> <option selected="selected" value="">-- Choose a Category --</option> <option value="15">Contact the Governor</option> <option value="16">Gun Permit Status</option> <option value="17">Human Services - Child Support and SNAP (MDThink)</option> <option value="18">Maryland Business Express Technical Support</option> <option value="19">MVA - Driver Education</option> <option value="20">MVA - General Inquiries</option> <option value="21">MVA - MVA Online Services</option> <option value="14">Other</option> <option value="13">Unemployment - Beacon, Benefits, and Status Questions</option> </select> </div> <div class="mb-3"> <label for='ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtName' class="form-label">Your Name</label> <input name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$txtName" type="text" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtName" class="form-control fp_requiredInput" autocomplete="off" /> </div> <div class="mb-3"> <label for='ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtCompany' class="form-label">Company/Business Name</label> <input name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$txtCompany" type="text" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtCompany" class="form-control" /> </div> <div class="mb-3"> <label for='ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtEmail' class="form-label">Email</label> <input name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$txtEmail" type="text" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtEmail" class="form-control fp_requiredInput fp_email" /> </div> <div class="mb-3"> <label for='ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtPhone' class="form-label">Contact Phone</label> <input name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$txtPhone" type="text" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtPhone" class="form-control fp_phone" /> </div> <div id="supportField" class="mb-3 fp_hidden mdg-form__actions"> <label for='ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtProblem' class="form-label">Description of Problem</label> <textarea name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$txtProblem" rows="6" cols="38" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_txtProblem" class="form-control fp_requiredInput"> </textarea> </div> </div> <div class="mb-3"> <div class="g-recaptcha" data-sitekey="6LfuuRMUAAAAAJJNcykrHO0Qzae2ssWwA9Kqu1AC" data-callback="onReCaptchaSuccess"></div> </div> <div class="text-center"> <input onclick="if (typeof(Page_ClientValidate) == 'function') Page_ClientValidate(''); " name="ctl00$ctl56$g_e801faf6_7d3e_400d_a1c8_a55052166f92$ctl00$btnSubmitButton" type="submit" id="ctl00_ctl56_g_e801faf6_7d3e_400d_a1c8_a55052166f92_ctl00_btnSubmitButton" value="Submit" class="btn btn-primary mdgov_submitBtn" /> </div> </fieldset> </div> </div> </div> <div class="col-md-3"> <div class="ms-rtestate-field"><div class="mt-3 mt-md-8"> <h2>Phone Support</h2> <p>For Questions about Maryland Agencies or General Information </p> <p> <strong>Maryland Information Center</strong></p> <ul class="cl_base_vNav"> <li> <a href="tel:877-634-6361">877-634-6361</a> (toll-free)</li> </ul> <p>For Questions about Online Services, Payments, or Technical Issues</p> <ul class="cl_base_vNav"> <li> <a href="tel:18889MDEGOV">1-888-9MD-EGOV</a> (toll-free)</li> <li> <a href="tel:4109901090">410-990-1090</a></li> </ul> <p>Call us 24 hours a day, 7 days a week for assistance.</p> <h2>Other Contact Information</h2> <ul class="cl_base_vNav"> <li> <a target="_blank" href="http://www.dbm.state.md.us/phonebook/">Search Statewide Phone Directory</a></li> <li> <a target="_blank" href="http://governor.maryland.gov/contact-the-governor/">Contact the Governor </a></li> <li> <a target="_blank" href="http://mdelect.net/">Find a Maryland State Legislator</a></li> <li> <a target="_blank" href="http://mgaleg.maryland.gov/webmga/frm1st.aspx?tab=home">Email a Maryland State Legislator</a></li> </ul> </div></div> </div> </div> </div> </main> <div style='display:none' id='hidZone'></div> </main> </div> <footer class="mdg-footer"> <p class="mb-2"> © 2024 Maryland.gov. 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