Learn the Process | The Joint Commission

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Together we can make a difference.</p> </div> </a></div> </div> </div> </div> </li> <li class=" level1 submenu item3 even rel-level1"> <a href="https://www.jointcommission.org/standards/">Standards</a> <div class="sub-menu custom-sub"> <div class="close-sub-container"> <div> <button class="close-sub" role="menuitem">Close</button> </div> </div> <div class="section-desc"> <span> Set expectations for your organization's performance that are reasonable, achievable and survey-able. </span> </div> <div class="container"> <div class="row flexing"> <div class="column first-column"> <ul role="presentation"> <li class="level2 item0 odd first rel-level2"> <a href="https://www.jointcommission.org/standards/about-our-standards/">About Our Standards</a> </li> <li class="level2 item1 even last rel-level2"> <a href="https://www.jointcommission.org/standards/standards-field-reviews/">Standards Field Reviews</a> </li> <li class="level2 item2 odd last rel-level2"> <a href="https://www.jointcommission.org/standards/national-patient-safety-goals/">National Patient Safety Goals</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/standards/national-patient-safety-goals/ambulatory-health-care-national-patient-safety-goals/">Ambulatory Health Care: 2025 National Patient Safety Goals</a> </li> <li> <a href="https://www.jointcommission.org/standards/national-patient-safety-goals/assisted-living-community-national-patient-safety-goals/">Assisted Living Community: 2025 National Patient Safety Goals</a> </li> <li> <a href="https://www.jointcommission.org/standards/national-patient-safety-goals/behavioral-health-care-national-patient-safety-goals/">Behavioral Health Care and Human Services: 2025 National Patient Safety Goals</a> </li> <li> <a href="https://www.jointcommission.org/standards/national-patient-safety-goals/critical-access-hospital-national-patient-safety-goals/">Critical Access Hospital: 2025 National 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<div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/standards/r3-report/r3-report-issue-47-new-and-revised-emergency-management-standards-for-laboratories/">R3 Report Issue 47: New and Revised Emergency Management Standards for Laboratories</a> </li> </ul> </div> </li> <li class="level2 item5 even last rel-level2"> <a href="https://www.jointcommission.org/standards/standard-faqs/">Standards FAQs</a> </li> <li class="level2 item6 odd last rel-level2"> <a href="https://www.jointcommission.org/standards/universal-protocol/">Universal Protocol</a> </li> <li class="level2 item7 even last rel-level2"> <a href="https://www.jointcommission.org/standards/patient-safety-systems-ps-chapter/">Patient Safety Systems PS Chapter</a> </li> </ul> </div> <div class="column"> <a href="https://www.jointcommission.org/standards/national-patient-safety-goals/" class="nav-item" title="National Patient Safety Goals" > <div class="media"> <img data-src="https://www.jointcommission.org/-/media/tjc/images/486351858.jpg" alt="Nurse and doctor talking to happy hospital patient after surgery" class=" lazy" width="430" height="430"> </div> <div class="content"> <h3>National Patient Safety Goals</h3> <p>Find out about the current National Patient Safety Goals (NPSGs) for specific programs.</p> </div> </a></div> <div class="column"> <a href="https://www.jointcommission.org/standards/standard-faqs/" class="nav-item" title="FAQs about the Standards" > <div class="media"> <img data-src="https://www.jointcommission.org/-/media/tjc/images/891807504.jpg" alt="doctor chatting to sales rep in hospital corridor" class=" lazy" width="430" height="430"> </div> <div class="content"> <h3>FAQs about the Standards</h3> <p>We help you measure, assess and improve your performance.</p> </div> </a></div> </div> </div> </div> </li> <li class=" level1 submenu item4 odd rel-level1"> <a href="https://www.jointcommission.org/measurement/">Measurement</a> <div class="sub-menu custom-sub"> <div class="close-sub-container"> <div> <button class="close-sub" role="menuitem">Close</button> </div> </div> <div class="section-desc"> <span> Learn about the "gold standard" in quality. We develop and implement measures for accountability and quality improvement. </span> </div> <div class="container"> <div class="row flexing"> <div class="column first-column"> <ul role="presentation"> <li class="level2 item0 odd first rel-level2"> <a href="https://www.jointcommission.org/measurement/measures/">Measures</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/measurement/measures/assisted-living-community-measures/">Assisted Living Community Measures</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/cardiac-care/">Cardiac Care</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/emergency-department/">Emergency Department</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/health-care-staffing-services/">Health Care Staffing Services</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/hospital-outpatient-department/">Hospital Outpatient Department</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/hospital-based-inpatient-psychiatric/">Hospital-Based Inpatient Psychiatric</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/immunization/">Immunization</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/palliative-care/">Palliative Care</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/perinatal-care/">Perinatal Care</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/spine-surgery/">Spine Surgery</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/stroke/">Stroke</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/substance-use/">Substance Use</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/tobacco-treatment/">Tobacco Treatment</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/total-hip-and-knee-replacement/">Total Hip and Knee Replacement</a> </li> <li> <a href="https://www.jointcommission.org/measurement/measures/venous-thromboembolism/">Venous Thromboembolism</a> </li> </ul> </div> </li> <li class="level2 item1 even last rel-level2"> <a href="https://www.jointcommission.org/measurement/specification-manuals/">Specifications Manuals</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/measurement/specification-manuals/electronic-clinical-quality-measures/">Electronic Clinical Quality Measures</a> </li> <li> <a href="https://www.jointcommission.org/measurement/specification-manuals/chart-abstracted-measures/">Chart Abstracted Measures</a> </li> </ul> </div> </li> <li class="level2 item2 odd last rel-level2"> <a href="https://www.jointcommission.org/measurement/reporting/">Reporting</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/measurement/reporting/accreditation-oryx/">Accreditation - Hospital</a> </li> <li> <a href="https://www.jointcommission.org/measurement/reporting/certification/">Certification</a> </li> </ul> </div> </li> <li class="level2 item3 even last rel-level2"> <a href="https://www.jointcommission.org/measurement/pioneers-in-quality/">Pioneers in Quality</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/measurement/pioneers-in-quality/pioneers-in-quality-facts/">Facts</a> </li> <li> <a href="https://www.jointcommission.org/measurement/pioneers-in-quality/pioneers-in-quality-expert-to-expert-series/">Expert to Expert Series</a> </li> </ul> </div> </li> <li class="level2 item4 odd last rel-level2"> <a href="https://www.jointcommission.org/measurement/resources/">Resources</a> </li> <li class="level2 item5 even last rel-level2"> <a href="https://www.jointcommission.org/measurement/oryx-faqs/">ORYX FAQs</a> </li> <li class="level2 item6 odd last rel-level2"> <a href="https://www.jointcommission.org/measurement/quality-measurement-webinars-and-videos/">Quality Measurement Webinars & Videos</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/measurement/quality-measurement-webinars-and-videos/video-shorts/">Video Shorts</a> </li> </ul> </div> </li> <li class="level2 item7 even last rel-level2"> <a href="https://www.jointcommission.org/measurement/accreditation---alc/">Assisted Living Community (ALC)</a> </li> </ul> </div> <div class="column"> <a href="https://www.jointcommission.org/measurement/measures/" class="nav-item" title="Performance Measures" > <div class="media"> <img data-src="https://www.jointcommission.org/-/media/tjc/images/952679588.jpg" alt="Business information and info-graphics concept." class=" lazy" width="1024" height="1024"> </div> <div class="content"> <h3>Measures</h3> <p>Learn about the development and implementation of standardized performance measures. View them by specific areas by clicking here.</p> </div> </a></div> <div class="column"> <a href="https://www.jointcommission.org/measurement/pioneers-in-quality/" class="nav-item" title="Pioneers in Quality" > <div class="media"> <img data-src="https://www.jointcommission.org/-/media/tjc/images/125142198.jpg" alt="Happy Medical Team Looking at Laptop in Doctor's Office." class=" lazy" width="1024" height="1024"> </div> <div class="content"> <h3>Pioneers in Quality</h3> <p>Gain an understanding of the development of electronic clinical quality measures to improve quality of care. </p> </div> </a></div> </div> </div> </div> </li> <li class=" level1 submenu item5 even last rel-level1"> <a href="https://www.jointcommission.org/resources/">Resources</a> <div class="sub-menu custom-sub"> <div class="close-sub-container"> <div> <button class="close-sub" role="menuitem">Close</button> </div> </div> <div class="section-desc"> <span> Obtain useful information in regards to patient safety, suicide prevention, infection control and many more. </span> </div> <div class="container"> <div class="row flexing"> <div class="column first-column"> <ul role="presentation"> <li class="level2 item0 odd first rel-level2"> <a href="https://www.jointcommission.org/resources/health-care-equity/">Health Care Equity</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/health-care-equity/accreditation-resource-center/">Accreditation Resource Center</a> </li> <li> <a href="https://www.jointcommission.org/resources/health-care-equity/certification-resource-center/">Certification Resource Center</a> </li> </ul> </div> </li> <li class="level2 item1 even last rel-level2"> <a href="https://www.jointcommission.org/resources/publicity-kits/">Publicity Kits</a> </li> <li class="level2 item2 odd last rel-level2"> <a href="https://www.jointcommission.org/resources/patient-safety-topics/">Patient Safety Topics</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/patient-safety-topics/emergency-management/">Emergency Management</a> </li> <li> <a href="https://www.jointcommission.org/resources/patient-safety-topics/workforce-safety-and-well-being/">Workforce Safety and Well-Being</a> </li> <li> <a href="https://www.jointcommission.org/resources/patient-safety-topics/infection-prevention-and-control/">Infection Prevention and Control</a> </li> <li> <a href="https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/">Report a Patient Safety Concern or Complaint</a> </li> <li> <a href="https://www.jointcommission.org/resources/patient-safety-topics/suicide-prevention/">Suicide Prevention</a> </li> <li> <a href="https://www.jointcommission.org/resources/patient-safety-topics/zero-harm/">Zero Harm</a> </li> </ul> </div> </li> <li class="level2 item3 even last rel-level2"> <a href="https://www.jointcommission.org/resources/news-and-multimedia/">News & Multimedia</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/blogs/">Blogs</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/joint-commission-saves-lives/">Joint Commission Saves Lives</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/events/">Events</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/fact-sheets/">Fact Sheets</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/newsletters/">Newsletters</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/news-releases/">News Releases</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/speakers-bureau/">Speakers Bureau</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/video-resources/">Video Resources</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/webinars/">Webinars</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/the-joint-commission-and-social-media/">The Joint Commission and Social Media</a> </li> <li> <a href="https://www.jointcommission.org/resources/news-and-multimedia/media-information-policy/">Media Information Policy</a> </li> </ul> </div> </li> <li class="level2 item4 odd last rel-level2"> <a href="https://www.jointcommission.org/resources/speakers-bureau/">Speakers Bureau</a> </li> <li class="level2 item5 even last rel-level2"> <a href="https://www.jointcommission.org/resources/patient-safety/">Patient Safety</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/patient-safety/world-patient-safety-day/">World Patient Safety Day</a> </li> </ul> </div> </li> <li class="level2 item6 odd last rel-level2"> <a href="https://www.jointcommission.org/resources/sentinel-event/">Sentinel Event</a> </li> <li class="level2 item7 even last rel-level2"> <a href="https://www.jointcommission.org/resources/the-physical-environment/">The Physical Environment</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/utility-systems/">Utility Systems - EC.02.05.01</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/means-of-egress/">Means of Egress - LS.02.01.20</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/built-environment/">Built Environment - EC.02.06.01</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/fire-protection/">Fire Protection - EC.02.03.05</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/general-requirements/">General Requirements - LS.02.01.10</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/protection/">Protection - LS.02.01.30</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/automated-suppression/">Automated Suppression - LS.02.01.35</a> </li> <li> <a href="https://www.jointcommission.org/resources/the-physical-environment/life-safety-code-information-and-resources/">Life Safety Code</a> </li> </ul> </div> </li> <li class="level2 item8 odd last rel-level2"> <a href="https://www.jointcommission.org/resources/for-nurses/">For Nurses</a> </li> <li class="level2 item9 even last rel-level2"> <a href="https://www.jointcommission.org/resources/for-physicians/">For Physicians</a> </li> <li class="level2 item10 odd last rel-level2"> <a href="https://www.jointcommission.org/resources/for-consumers/">For Consumers</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/for-consumers/the-care-badge-for-unpaid-caregivers/">The Care Badge for Unpaid Caregivers</a> </li> <li> <a href="https://www.jointcommission.org/resources/for-consumers/speak-up-campaigns/">Speak Up Campaigns</a> </li> <li> <a href="https://www.jointcommission.org/resources/for-consumers/take-charge/">TakeCHARGE</a> </li> <li> <a href="https://www.jointcommission.org/resources/for-consumers/the-joint-commission-journal-on-quality-and-patient-safety/">The Joint Commission Journal on Quality and Patient Safety</a> </li> <li> <a href="https://www.jointcommission.org/resources/for-consumers/the-smart-parents-guide/">The Smart Parents Guide</a> </li> <li> <a href="https://www.jointcommission.org/resources/for-consumers/you-the-smart-patient/">You The Smart Patient</a> </li> </ul> </div> </li> <li class="level2 item11 even last rel-level2"> <a href="https://www.jointcommission.org/resources/research/">Research</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/research/operations-support-research/">Operations Support Research </a> </li> <li> <a href="https://www.jointcommission.org/resources/research/evaluation-research/">Evaluation Research</a> </li> <li> <a href="https://www.jointcommission.org/resources/research/health-services-research/">Health Services Research</a> </li> <li> <a href="https://www.jointcommission.org/resources/research/datamart/">DataMart</a> </li> </ul> </div> </li> <li class="level2 item12 odd last rel-level2"> <a href="https://www.jointcommission.org/resources/awards/">Awards</a> <div class="tier-3"> <ul role="presentation"> <li> <a href="https://www.jointcommission.org/resources/awards/ernest-amory-codman-award/">Ernest Amory Codman Award</a> </li> <li> <a 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