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<!DOCTYPE html> <html lang="en-us"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.apple.com/contact/","20130516233646","https://web.archive.org/","web","/_static/", "1368747406"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta http-equiv="content-type" content="text/html; charset=utf-8"> <meta name="Author" content="Apple Inc."> <meta name="viewport" content="width=1024"> <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7, IE=9"> <link id="globalheader-stylesheet" rel="stylesheet" href="https://web.archive.org/web/20130516233646cs_/http://images.apple.com/global/nav/styles/navigation.css" type="text/css"> <title>Apple - How to Contact Us</title> <meta name="omni_page" content="How to Contact Us"> <meta name="Category" content=""> <meta name="Description" content=""> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/lib/prototype.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/lib/scriptaculous.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/lib/sizzle.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/browserdetect.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/apple_core.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/search_decorator.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/scripts/feedstatistics.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/ac_base/ac_base.js" type="text/javascript" charset="utf-8"></script> <script src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/global/ac_retina/ac_retina.js" type="text/javascript" charset="utf-8"></script> <link rel="stylesheet" href="https://web.archive.org/web/20130516233646cs_/http://images.apple.com/global/styles/base.css" type="text/css" charset="utf-8"> <link rel="stylesheet" href="https://web.archive.org/web/20130516233646cs_/http://images.apple.com/contact/styles/contact.css" type="text/css" charset="utf-8"> </head> <body> <script type="text/javascript"> var searchSection = 'global'; 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</script> <div id="top">  <script type="text/javascript"> /* RSID: */ var s_account="appleglobal,appleuscorporate" </script> <script type="text/javascript" src="https://web.archive.org/web/20130516233646js_/http://images.apple.com/metrics/scripts/s_code_h.js"></script> <script type="text/javascript"> s.pageName=AC.Tracking.pageName()+" (us)"; s.channel="www.us.contact" /************* DO NOT ALTER ANYTHING BELOW THIS LINE ! **************/ var s_code=s.t();if(s_code)document.write(s_code)</script>  </div> <div id="container"> <div id="main"> <div id="content"> <h1><img src="https://web.archive.org/web/20130516233646im_/http://images.apple.com/contact/images/title_contacting20070611.gif" alt="Contacting Apple" width="209" height="28"></h1> <div class="grid2col"> <div class="column first"> <h2>Sales & Product Inquiries</h2> <h3>Apple Store</h3> <p>Visit the <a href="https://web.archive.org/web/20130516233646/http://store.apple.com/">Apple Online Store</a> to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call 1-800-MY-APPLE (800-692-7753).</p> <h3>Apple Retail Stores</h3> <p>Experience the digital lifestyle at any of the <a href="/web/20130516233646/http://www.apple.com/retail/">Apple Retail Stores</a> around the country. Find store hours and contact information for all locations.</p> <h3>Find Apple Authorized Resellers</h3> <p>Use our <a href="/web/20130516233646/http://www.apple.com/buy/locator/">Reseller Locator</a> to find an Apple Authorized Reseller in the U.S.</p> <p><a href="/web/20130516233646/http://www.apple.com/buy/">Apple Authorized Resellers</a> offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.</p> <h3>Get financing for you, your business, or your school</h3> <p><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/financing/">Apple Financial Services</a> offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.</p> <h3>Find Authorized Training Centers</h3> <p>Use our <a href="https://web.archive.org/web/20130516233646/http://training.apple.com/locations">Training Center Locator</a> to find Apple Authorized Training Centers worldwide.</p> <h3>Find Consultants</h3> <p>Visit our <a href="/web/20130516233646/http://www.apple.com/consultants/">Apple Consultants Network</a> page to find a consultant in the U.S. or Canada.</p> <h3>Become a Consultant, Reseller, or Service Provider</h3> <p><a href="https://web.archive.org/web/20130516233646/http://salesresources.apple.com/cp/channel/ ">Join Apple</a> as a consultant, reseller, or service provider.</p> <h2>Customer Service</h2> <h3>Apple Store Customer Service</h3> <p>To view the most up-to-date status and make changes to your Apple Online Store order, visit online <a href="https://web.archive.org/web/20130516233646/https://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?orderStatusSelfService=yes">Order Status</a>. You can also contact Apple Store Customer Service at <nobr>1-800-676-2775</nobr> or visit online <a href="https://web.archive.org/web/20130516233646/http://store.apple.com/us/help">Help</a> for more information.</p> <h2>North American Corporate Contacts</h2> <h3>United States</h3> <ul class="square"> <li>Apple Enterprise Sales<br><strong>(877) 412-7753</strong></li> <li>Apple Government Sales<br><strong>(877) 412-7753</strong></li> <li>Apple Media Helpline<br><strong>(408) 974-2042</strong></li> <li>Apple Software Upgrade Center<br><strong>(888) 840-8433</strong></li> <li>Apple Store (Consumer and Education Individuals)<br><strong>(800) MY-APPLE (800-692-7753)</strong></li> <li>Apple Store (Education Institutions)<br><strong>(800) 800-2775</strong></li> <li>Apple Store (Small Business)<br><strong>(800) 854-3680</strong></li> <li>Reseller Referral (Resellers, Trainers, Consultants)<br><strong>(800) 538-9696</strong></li> </ul> <h3>Canada</h3> <ul class="square"> <li>Apple Store (Consumer and Education Individuals)<br><strong>(800) MY-APPLE (800-692-7753)</strong></li> </ul> <h3>Mexico</h3> <ul class="square"> <li>Apple Store (Consumer and Education Individuals)<br><strong>001-800-MY-APPLE (001-800-692-7753)</strong></li> <li>Apple Store (Small Business)<br><strong>001-800-692-7753</strong></li> </ul> </div> <div class="column last"> <h2>Product & Technical Support</h2> <h3>Browse online support</h3> <p>Visit the <a href="/web/20130516233646/http://www.apple.com/support/">Apple Support site</a> for quick answers, manuals, and in-depth technical articles. Visit <a href="https://web.archive.org/web/20130516233646/https://discussions.apple.com/index.jspa">Apple Support Communities</a> to get help and tips from fellow Apple customers. <h3>Contact Apple Support</h3> <p>Need service or support? <a href="https://web.archive.org/web/20130516233646/https://expresslane.apple.com/">Start your request online</a> and we’ll find you a solution. </p> <p class="last">More ways to get help:</p> <ul class="square"> <li><a href="/web/20130516233646/http://www.apple.com/support/itunes/contact/">Contact iTunes Store support</a></li> <li>U.S. iPod, Mac and iPad technical support:<br><strong>(800) APL-CARE (800-275-2273)</strong></li> <li>U.S. iPhone technical support:<br><strong>(800) MY-IPHONE (800-694-7466)</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://support.apple.com/kb/HE57">See all worldwide support telephone numbers</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://support.apple.com/kb/HT1937">Contact a mobile carrier</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/retail/geniusbar/">Make an appointment at an Apple Retail Store Genius Bar</a></li> <li><a href="https://web.archive.org/web/20130516233646/https://locate.apple.com/">Find an Apple Authorized Service Provider</a></li> </ul> <p>If you have a hearing or vision impairment, call <span class="nowrap">877-204-3930</span> for direct access to Apple representatives who are trained in providing support using accessibility services.</p> <p class="sosumi">Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. <a href="/web/20130516233646/http://www.apple.com/support/">Online technical support</a> for Apple products is available beyond the initial 90 days.</p> <h2>Lost or Stolen Apple Products</h2> <p>If you have lost or found an Apple product, <a href="https://web.archive.org/web/20130516233646/http://support.apple.com/kb/HT2526">contact your local law-enforcement agency to report it</a>. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.</p> <h2>Legal</h2> <p>For legal questions, please go to <a href="https://web.archive.org/web/20130516233646/http://www.apple.com/legal/contact/">apple.com/legal/contact</a> and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.</p> </div> </div> </div> <div class="column sidebar"> <div class="box"> <div class="corporatetop"> <h4 class="corporate">Corporate address</h4> </div> <div class="padder"> <h3>Apple</h3> <address>1 Infinite Loop<br> Cupertino, CA 95014<br> 408.996.1010</address> </div> </div> <div class="box"> <div class="frequentlytop"> <h4 class="frequently">Frequently Requested Info</h4> </div> <div class="padder"> <ul class="none"> <li><a href="https://web.archive.org/web/20130516233646/http://www.info.apple.com/support/howtoid.html/">Apple ID Accounts</a><br><strong>Learn more about getting an Apple ID and its benefits.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/support/products/">AppleCare Protection Plan</a><br><strong>Find out how to extend your product’s complimentary support.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/https://selfsolve.apple.com/GetWarranty.do">Repair and Service</a><br><strong>See all your repair and service options based on your product and location.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/support/selfservice/status/">Repair Status</a><br><strong>Quickly and easily get the status of one or all of your repairs.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://discussions.info.apple.com/">Apple Support Communities</a><br><strong>Give and get help and tips from thousands of other Apple customers.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://jobs.apple.com/">Job Opportunities</a><br><strong>Find current openings, college jobs, internships, and more.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/pr">Media and Analyst Info</a><br><strong>Get press releases, media contacts, and more.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://mynews.apple.com/">Email Subscriptions</a><br><strong>Update your email address or change your subscription status.</strong></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/usergroups/">User Groups</a><br><strong>Mix and mingle with other Apple Users in your area.</strong></li> </ul> </div> </div> <div class="box"> <div class="feedbacktop"> <h4 class="feedback">Website Feedback</h4> </div> <div class="padder"> <p class="last">Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):</p> <ul class="none"> <li class="notop"><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/contact/feedback.html">Apple.com Feedback</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/support/feedback/">Apple Support Feedback</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://developer.apple.com/contact/">Developer Feedback</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/feedback/">Product Feedback</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/quicktime/feedback/">QuickTime Feedback</a></li> <li><a href="https://web.archive.org/web/20130516233646/http://www.apple.com/contact/searchfeedback.html">Search Feedback</a></li> </ul> </div> </div> </div> </div> </div> <div id="globalfooter" class="gf-980"> <div id="breadcrumbs"> <a href="/web/20130516233646/http://www.apple.com/" class="home">Home</a><span>></span>Contacting Apple </div> <p class="gf-buy">Shop the <a href="https://web.archive.org/web/20130516233646/http://store.apple.com/us">Apple Online Store</a> (1-800-MY-APPLE), visit an <a href="/web/20130516233646/http://www.apple.com/retail/">Apple Retail Store</a>, or find a <a href="/web/20130516233646/http://www.apple.com/buy/">reseller</a>.</p> <ul class="gf-links piped"> <li><a href="/web/20130516233646/http://www.apple.com/about/" class="first">Apple Info</a></li> <li><a href="/web/20130516233646/http://www.apple.com/sitemap/">Site Map</a></li> <li><a href="/web/20130516233646/http://www.apple.com/hotnews/">Hot News</a></li> <li><a href="/web/20130516233646/http://www.apple.com/rss/">RSS Feeds</a></li> <li><a href="/web/20130516233646/http://www.apple.com/contact/" class="contact_us">Contact Us</a></li> <li><a href="/web/20130516233646/http://www.apple.com/choose-your-country/" class="choose"><img src="https://web.archive.org/web/20130516233646im_/http://images.apple.com/global/elements/flags/22x22/usa.png" alt="Choose your country or region" width="22" height="22" data-hires="true"/></a></li> </ul> <div class="gf-sosumi"> <p>Copyright © 2013 Apple Inc. All rights reserved.</p> <ul class="piped"> <li><a href="/web/20130516233646/http://www.apple.com/legal/internet-services/terms/site.html" class="first">Terms of Use</a></li> <li><a href="/web/20130516233646/http://www.apple.com/privacy/">Privacy Policy</a></li> </ul> </div> </div> </body> </html>