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data-testid="level0NavText-https://www.bbc.com/weather">Weather</span></button></a></div><div data-testid="navigationPanel-navItem-level0-/" class="sc-c2aa8288-5 gponRQ"><a target="_self" href="https://www.bbc.com/newsletters" class="sc-2e6baa30-0 gILusN"><button data-testid="level0NavButton-https://www.bbc.com/newsletters" class="sc-c2aa8288-2 cNGCSB"><span data-testid="level0NavText-https://www.bbc.com/newsletters">Newsletters</span></button></a></div></div></div><main id="main-content"><div data-component="ad-slot" data-testid="ad-unit" class="sc-eb24677f-0 bFAJrO"><div data-testid="dotcom-top" id="dotcom-top" class="dotcom-ad"></div></div><article><div data-component="headline-block" class="sc-18fde0d6-0 eeiVGB"><h1 class="sc-518485e5-0 bWszMR">ChatGPT bug leaked users' conversation histories</h1></div><div data-component="byline-block" class="sc-18fde0d6-0 dlWCEZ"><div data-testid="byline-new" class="sc-b42e7a8f-0 haItSe"><div class="sc-b42e7a8f-1 cjDa-dM"><time dateTime="2023-03-23T03:03:22.000Z" class="sc-b42e7a8f-2 bGezbH">23 March 2023</time><div class="sc-b42e7a8f-3 cFXrjb"></div></div><div data-testid="byline-new-contributors" class="sc-b42e7a8f-12 fcCDwR"><div class="sc-b42e7a8f-5 evAEAB"><div><span class="sc-b42e7a8f-7 khDNZq">Ben Derico</span><div class="sc-b42e7a8f-8 jtKrhe"><span>BBC News, San Francisco</span></div></div></div></div><div class="sc-b42e7a8f-4 cVwCpL"></div></div></div><figure><div data-component="image-block" class="sc-18fde0d6-0 ejjhCR"><div data-testid="hero-image" class="sc-a34861b-1 jxzoZC"><img src="/bbcx/grey-placeholder.png" class="sc-a34861b-0 cOpVbP hide-when-no-script"/><img sizes="(min-width: 1280px) 50vw, (min-width: 1008px) 66vw, 96vw" srcSet="https://ichef.bbci.co.uk/news/240/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 240w,https://ichef.bbci.co.uk/news/320/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 320w,https://ichef.bbci.co.uk/news/480/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 480w,https://ichef.bbci.co.uk/news/640/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 640w,https://ichef.bbci.co.uk/news/800/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 800w,https://ichef.bbci.co.uk/news/1024/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 1024w,https://ichef.bbci.co.uk/news/1536/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp 1536w" src="https://ichef.bbci.co.uk/news/480/cpsprodpb/7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg.webp" alt="Getty Images ChatGPT with OpenAI logo in background" class="sc-a34861b-0 efFcac"/><span class="sc-a34861b-2 fxQYxK">Getty Images</span></div></div><div data-component="caption-block" class="sc-18fde0d6-0 bdPeAJ"><figcaption class="sc-8353772e-0 cvNhQw">OpenAI launched ChatGPT last November</figcaption></div></figure><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe"><b id="a-chatgpt-glitch-allowed-some-users-to-see-the-titles-of-other-users'-conversations,-the-artificial-intelligence-chatbot's-boss-has-said." class="sc-7dcfb11b-0 kVRnKf">A ChatGPT glitch allowed some users to see the titles of other users' conversations, the artificial intelligence chatbot's boss has said.</b></p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">On social media sites Reddit and Twitter, users had shared images of chat histories that they said were not theirs.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">OpenAI CEO Sam Altman said the company feels "awful", but the "significant" error had now been fixed.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">Many users, however, remain concerned about privacy on the platform.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">Millions of people have used ChatGPT to draft messages, write songs and even code since it launched in November of last year. </p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">Each conversation with the chatbot is stored in the user's chat history bar where it can be revisited later.</p></div><div data-component="unordered-list-block" class="sc-18fde0d6-0 jVHuOl"><ul class="sc-5c9c90b0-0 cnfHHs"><li class="sc-8d73edac-0 ezcCTE"><a target="_self" href="https://www.bbc.co.uk/news/world-us-canada-64967627" class="sc-c9299ecf-0 bZUiKB">Is the world prepared for the coming AI storm?</a></li></ul></div><div data-component="ad-slot" data-testid="ad-unit" class="sc-eb24677f-0 kuYBMG"><div data-testid="dotcom-mid_1" id="dotcom-mid_1" class="dotcom-ad"></div></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">But as early as Monday, users began to see conversations appear in their history that they said they hadn't had with the chatbot.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">One user on Reddit shared a photo of their chat history including titles like "Chinese Socialism Development", as well as conversations in Mandarin. </p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">On Tuesday, the company told Bloomberg that it had briefly disabled the chatbot late on Monday to fix the error. </p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">They also said that users had not been able to access the actual chats.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">OpenAI's chief executive tweeted that there would be a "technical postmortem" soon. But the error has drawn concern from users who fear their private information could be released through the tool. </p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">The glitch seemed to indicate that OpenAI has access to user chats.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">The company's privacy policy does say that user data, such as prompts and responses, may be used to continue training the model. </p></div><div data-component="ad-slot" data-testid="ad-unit" class="sc-eb24677f-0 kuYBMG"><div data-testid="dotcom-mid_2" id="dotcom-mid_2" class="dotcom-ad"></div></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">But that data is only used after personally identifiable information has been removed. </p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">The blunder also comes just a day after Google unveiled its chatbot Bard to a group of beta testers and journalists.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">Google and Microsoft, a major investor in OpenAI, have been jostling for control of the burgeoning market for artificial intelligence tools.</p></div><div data-component="text-block" class="sc-18fde0d6-0 dlWCEZ"><p class="sc-eb7bd5f6-0 fYAfXe">But the pace of new product updates and releases has many concerned missteps like these could be harmful or have unintended consequences.</p></div><div data-component="links-block" class="sc-18fde0d6-0 jVHuOl"><div class="sc-93223220-0 sc-46222299-0 ctbOlq hmFIuq"><div data-testid="links-grid" class="sc-93223220-0 sc-46222299-1 hVPZMe jMSIqG"><div data-testid="chester-card" class="sc-c6f6255e-0 eGcloy"><div data-testid="anchor-inner-wrapper"><a href="/news/technology-65018107" data-testid="internal-link" class="sc-2e6baa30-0 gILusN"><div 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All rights reserved. <i id="" class="sc-7dcfb11b-0 kKcaog"> </i>The<i id="bbc" class="sc-7dcfb11b-0 kKcaog"> BBC </i>is<i id="not-responsible-for-the-content-of-external-sites." class="sc-7dcfb11b-0 kKcaog"> not responsible for the content of external sites.</i> <a target="_self" href="https://www.bbc.co.uk/editorialguidelines/guidance/feeds-and-links" class="sc-c9299ecf-0 bZUiKB"><b id="read-about-our-approach-to-external-linking." class="sc-7dcfb11b-0 kVRnKf">Read about our approach to external linking.</b></a></p><p class="sc-eb7bd5f6-0 fYAfXe"> </p></div></footer></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"page":{"@\"news\",\"technology-65047304\",":{"id":"urn:bbc:cps:curie:asset:28ba1ac7-5d99-4fbe-b308-cc8c91f02944","contents":[{"type":"headline","model":{"blocks":[{"type":"fragment","model":{"text":"ChatGPT bug leaked users' conversation histories","attributes":[]}}]}},{"type":"timestamp","model":{"timestamp":1679540602000}},{"type":"byline","model":{"blocks":[{"type":"contributor","model":{"blocks":[{"type":"name","model":{"blocks":[{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"By Ben Derico","blocks":[{"type":"fragment","model":{"text":"By Ben Derico","attributes":[]}}]}}]}}]}},{"type":"role","model":{"blocks":[{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"BBC News, San Francisco","blocks":[{"type":"fragment","model":{"text":"BBC News, San Francisco","attributes":[]}}]}}]}}]}}]}},{"type":"timestamp","model":{"timestamp":1679540602000}}]}},{"type":"image","model":{"emphasiseImage":true,"blocks":[{"type":"altText","model":{"blocks":[{"type":"text","model":{"blocks":[{"type":"fragment","model":{"text":"ChatGPT with OpenAI logo in background","attributes":[]}}]}}]}},{"type":"rawImage","model":{"height":549,"width":976,"locator":"7402/production/_129089692_0e6750b2-5da6-4922-89f4-b31e2fb74859.jpg","originCode":"cpsprodpb","copyrightHolder":"Getty Images"}},{"type":"caption","model":{"blocks":[{"type":"text","model":{"blocks":[{"type":"fragment","model":{"text":"OpenAI launched ChatGPT last November","attributes":[]}}]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"A ChatGPT glitch allowed some users to see the titles of other users' conversations, the artificial intelligence chatbot's boss has said.","blocks":[{"type":"fragment","model":{"text":"A ChatGPT glitch allowed some users to see the titles of other users' conversations, the artificial intelligence chatbot's boss has said.","attributes":["bold"]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"On social media sites Reddit and Twitter, users had shared images of chat histories that they said were not theirs.","blocks":[{"type":"fragment","model":{"text":"On social media sites Reddit and Twitter, users had shared images of chat histories that they said were not theirs.","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"OpenAI CEO Sam Altman said the company feels \"awful\", but the \"significant\" error had now been fixed.","blocks":[{"type":"fragment","model":{"text":"OpenAI CEO Sam Altman said the company feels \"awful\", but the \"significant\" error had now been fixed.","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"Many users, however, remain concerned about privacy on the platform.","blocks":[{"type":"fragment","model":{"text":"Many users, however, remain concerned about privacy on the platform.","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"Millions of people have used ChatGPT to draft messages, write songs and even code since it launched in November of last year. ","blocks":[{"type":"fragment","model":{"text":"Millions of people have used ChatGPT to draft messages, write songs and even code since it launched in November of last year. ","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"Each conversation with the chatbot is stored in the user's chat history bar where it can be revisited later.","blocks":[{"type":"fragment","model":{"text":"Each conversation with the chatbot is stored in the user's chat history bar where it can be revisited later.","attributes":[]}}]}}]}},{"type":"unorderedList","model":{"blocks":[{"type":"listItem","model":{"blocks":[{"type":"urlLink","model":{"text":"Is the world prepared for the coming AI storm?","locator":"https://www.bbc.co.uk/news/world-us-canada-64967627","blocks":[{"type":"fragment","model":{"text":"Is the world prepared for the coming AI storm?","attributes":[]}}]}}]}}]}},{"type":"advertisement","model":{"adType":"horizontal"},"incrementedType":"mid_1"},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"But as early as Monday, users began to see conversations appear in their history that they said they hadn't had with the chatbot.","blocks":[{"type":"fragment","model":{"text":"But as early as Monday, users began to see conversations appear in their history that they said they hadn't had with the chatbot.","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"One user on Reddit shared a photo of their chat history including titles like \"Chinese Socialism Development\", as well as conversations in Mandarin. ","blocks":[{"type":"fragment","model":{"text":"One user on Reddit shared a photo of their chat history including titles like \"Chinese Socialism Development\", as well as conversations in Mandarin. ","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"On Tuesday, the company told Bloomberg that it had briefly disabled the chatbot late on Monday to fix the error. ","blocks":[{"type":"fragment","model":{"text":"On Tuesday, the company told Bloomberg that it had briefly disabled the chatbot late on Monday to fix the error. 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","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"The glitch seemed to indicate that OpenAI has access to user chats.","blocks":[{"type":"fragment","model":{"text":"The glitch seemed to indicate that OpenAI has access to user chats.","attributes":[]}}]}}]}},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"The company's privacy policy does say that user data, such as prompts and responses, may be used to continue training the model. ","blocks":[{"type":"fragment","model":{"text":"The company's privacy policy does say that user data, such as prompts and responses, may be used to continue training the model. ","attributes":[]}}]}}]}},{"type":"advertisement","model":{"adType":"horizontal"},"incrementedType":"mid_2"},{"type":"text","model":{"blocks":[{"type":"paragraph","model":{"text":"But that data is only used after personally identifiable information has been removed. 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