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Twitter Support :: Help Resources

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margin: 0 5px 0 5px;"/>&nbsp;</td> <td><a href="/web/20091222215258/http://help.twitter.com/entries">Twitter Support</a></td> </tr></table> </div> </div> <div id="top-menu-background"> <div id="top-menu"> <ul id="green" style="width: 100%;"> <li class="main"><a href="/web/20091222215258/http://help.twitter.com/entries" class="tab">Home</a></li> <li class="main"><a href="/web/20091222215258/http://help.twitter.com/requests/portal/index" class="tab">check your existing requests</a></li> <li class="main right language_selector"> <a href="#" class="tab"> <img alt="Us" src="https://web.archive.org/web/20091222215258im_/http://asset1.zendesk.com/images/flags/us.gif?1260003758" style="margin-top: 1px;"/> English by Zendesk </a> <ul class="menu-drop"> <li> <a href="/web/20091222215258/http://help.twitter.com/i18n/translations/29/choose" onclick="var f = document.createElement('form'); f.style.display = 'none'; this.parentNode.appendChild(f); f.method = 'POST'; f.action = this.href;var m = document.createElement('input'); m.setAttribute('type', 'hidden'); m.setAttribute('name', '_method'); m.setAttribute('value', 'put'); f.appendChild(m);f.submit();return false;"> <img alt="Fr" src="https://web.archive.org/web/20091222215258im_/http://asset1.zendesk.com/images/flags/fr.gif?1260003758" style="margin-top: 1px;"/> French </a> </li> <li> <a href="/web/20091222215258/http://help.twitter.com/i18n/translations/67/choose" onclick="var f = document.createElement('form'); f.style.display = 'none'; this.parentNode.appendChild(f); f.method = 'POST'; f.action = this.href;var m = document.createElement('input'); m.setAttribute('type', 'hidden'); m.setAttribute('name', '_method'); m.setAttribute('value', 'put'); f.appendChild(m);f.submit();return false;"> <img alt="Jp" src="https://web.archive.org/web/20091222215258im_/http://asset3.zendesk.com/images/flags/jp.gif?1260003758" style="margin-top: 1px;"/> Japanese by Zendesk </a> </li> <li> <a href="/web/20091222215258/http://help.twitter.com/i18n/translations/2/choose" onclick="var f = document.createElement('form'); f.style.display = 'none'; this.parentNode.appendChild(f); f.method = 'POST'; f.action = this.href;var m = document.createElement('input'); m.setAttribute('type', 'hidden'); m.setAttribute('name', '_method'); m.setAttribute('value', 'put'); f.appendChild(m);f.submit();return false;"> <img alt="Es" src="https://web.archive.org/web/20091222215258im_/http://asset1.zendesk.com/images/flags/es.gif?1260003758" style="margin-top: 1px;"/> Spanish </a> </li> </ul> </li> </ul> </div> </div> </div> <div id="container" class=""> <div id="sidebar"> <div id="widget_11592" class="widget draggable"><div class="blue_box_top"><a onclick="widgetManager.removeWidgetFromPage('forums', 'index', 11592)" class="widget_close_button" style="display: none;" title="remove widget from this page"></a></div><div class="side-box-content"><h3><a href="/web/20091222215258/http://help.twitter.com/forums">Help Resources</a></h3> <ul class="options"> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/10711/entries">Getting Started (38)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/59008/entries">Using Twitter with your phone (23)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/10713/entries">Troubleshooting (19)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/31935/entries">Known Issues (34)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/26257/entries">Impersonation, Trademark, and Terms of Service policies (14)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/82075/entries">Twitter Support- ¡en español! (56)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/83562/entries">Twitter Support - auf Deutsch (15)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/83564/entries">Twitter Support - Italiano (18)</a> </li> <li class="forum"> <a href="/web/20091222215258/http://help.twitter.com/forums/83565/entries">Twitter Support - en français (39)</a> </li> </ul> <h4 id="search_widget_title">Search</h4> <form action="/web/20091222215258/http://help.twitter.com/search" id="searchform" method="get" style="display: inline; margin: 0;"> <fieldset> <input class="text" id="query" name="query" style="margin-top:5px; width:186px;" type="text" value=""/> <select id="forum_id" name="forum_id" style="margin-top:5px; width:196px"> <option value="0">(All)</option> <option value="10711">Getting Started</option> <option value="59008">Using Twitter with your phone</option> <option value="10713">Troubleshooting</option> <option value="31935">Known Issues</option> <option value="26257">Impersonation, Trademark, and Terms of Service policies</option> <option value="82075">Twitter Support- ¡en español!</option> <option value="83562">Twitter Support - auf Deutsch</option> <option value="83564">Twitter Support - Italiano</option> <option value="83565">Twitter Support - en français</option> </select> <input class="buttonsubmit" disable_with_ignored="Searching…" id="searchsubmit" name="commit" type="submit" value="Search"/> <br/> </fieldset> </form> <div style="clear:left; height:8px;"></div></div><div class="blue_box_bottom">&nbsp;<a href="/web/20091222215258/http://help.twitter.com/widgets/11592/edit" class="widget_edit_button" style="display: none;" title="edit widget">edit</a></div></div> <script type="text/javascript"> Widget.register(ForumsWidget, {id: 11592, locationId: 5897, isEmpty: false}); </script> <div id="widget_3618" class="widget draggable"><div class="blue_box_top"><a onclick="widgetManager.removeWidgetFromPage('forums', 'index', 3618)" class="widget_close_button" style="display: none;" title="remove widget from this page"></a></div><div class="side-box-content"><h3>Get Satisfaction</h3> <style type="text/css" media="all"> div#gsfn_search_widget img { border: none; } div#gsfn_search_widget a.widget_title { color: #FFF; font-size:15px; display: block; margin-bottom: 10px; font-weight: bold; padding-top:5px; } div#gsfn_search_widget .powered_by { margin-top: 8px; padding-top: 8px; border-top: 1px solid #DDD; } div#gsfn_search_widget .powered_by a { color: #333; font-size: 90%; } div#gsfn_search_widget form { margin-bottom: 8px; } div#gsfn_search_widget form label { margin-bottom: 5px; display: block; } div#gsfn_search_widget form #gsfn_search_query { width: 186px; } div#gsfn_search_widget div.gsfn_content { } div#gsfn_search_widget div.gsfn_content li { text-align:left; margin-bottom:6px; } div#gsfn_search_widget div.gsfn_content a.gsfn_link { line-height: 1; } div#gsfn_search_widget div.gsfn_content span.time { font-size: 90%; padding-left: 3px; } div#gsfn_search_widget div.gsfn_content p.gsfn_summary { margin-top: 2px } div#gsfn_search_widget div.gsfn_content #continue {clear:both; float:right; margin:7px 0 0; padding:0 3px; font-size:14px; } div#gsfn_search_widget div.gsfn_content input[type=submit] {margin:7px 0 0; padding:0 3px; font-size:12px; overflow: visible;} div#gsfn_search_widget li.gsfn_submit {padding-top:10px;} div#gsfn_search_widget ul.gsfn_topic_list {padding-top: 5px; margin-top:0px;} </style><div id="gsfn_search_widget"> <a href="https://web.archive.org/web/20091222215258/http://getsatisfaction.com/twitter" class="widget_title">People-Powered Customer Service for Twitter</a> <div class="gsfn_content"> <form id="gsfn_search_form" action="https://web.archive.org/web/20091222215258/http://getsatisfaction.com/twitter" method="get" accept-charset="utf-8" onsubmit="gsfn_search(this); return false;"> <div> <input type="hidden" name="limit" value="3"/> <input type="hidden" name="style" value=""/> <input type="hidden" name="utm_medium" value="widget_search"/> <input type="hidden" name="utm_source" value="widget_twitter"/> <input type="hidden" name="callback" value="gsfnResultsCallback"/> <input type="hidden" name="format" value="widget"/> <label for="gsfn_search_query" class="gsfn_label">Ask a question, share an idea, report a problem, or just talk...</label> <input type="text" name="query" value="" id="gsfn_search_query" maxlength="120"/> <input type="submit" id="continue" value="Continue"/> <br clear="right"> </div> </form> <div id="gsfn_search_results" style="height: auto;"></div> </div> <!-- <div class="powered_by"><a href="http://getsatisfaction.com/"><img alt="Favicon" src="http://www.getsatisfaction.com/favicon.gif" style="vertical-align: middle;" /></a> <a href="http://getsatisfaction.com/">Get Satisfaction support network</a></div>--> </div> <script type="text/javascript">Widget.require('https://web.archive.org/web/20091222215258/http://getsatisfaction.com/twitter/widgets/javascripts/74249d7/widgets.js', {type: 'text/javascript'});</script> <div style="clear:left; height:8px;"></div></div><div class="blue_box_bottom">&nbsp;<a href="/web/20091222215258/http://help.twitter.com/widgets/3618/edit" class="widget_edit_button" style="display: none;" title="edit widget">edit</a></div></div> <script type="text/javascript"> Widget.register(CustomWidget, {id: 3618, locationId: 31619, isEmpty: false}); </script> <script type="text/javascript" charset="utf-8" defer="defer"> Widget.fireLoadEvents.delay(0.1); </script> </div> <div class="content content_grey"><div class="grey_box_top"><div class="box box_top"></div></div> <div class="content-top-right"> <p> </p> </div> <h2>Help Resources</h2> <div id="items"> <div class="frame"> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/10711/entries">Getting Started (38)</a></strong> <p>Find answers to common questions!</p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/59008/entries">Using Twitter with your phone (23)</a></strong> <p>Tweet by text: find help using your phone with Twitter!</p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/10713/entries">Troubleshooting (19)</a></strong> <p>Having problems? Check out some of our most common issues and what to do about them</p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/31935/entries">Known Issues (34)</a></strong> <p>Find updates about open bugs and currently known issues. Click the 'subscribe' link to receive email updates when a new topic is posted by Twitter Support.</p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/26257/entries">Impersonation, Trademark, and Terms of Service policies (14)</a></strong> <p>Find out how to report common Terms of Service or Rules violations, such as impersonation, copyright, trademark, user name squatting and more.</p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/82075/entries">Twitter Support- ¡en español! (56)</a></strong> <p></p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/83562/entries">Twitter Support - auf Deutsch (15)</a></strong> <p></p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item "> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/83564/entries">Twitter Support - Italiano (18)</a></strong> <p></p> </div> <div class="clearer">&nbsp;</div> </div> <div class="item nobottom"> <div class="item-info"> <strong style="font-size:16px"><a href="/web/20091222215258/http://help.twitter.com/forums/83565/entries">Twitter Support - en français (39)</a></strong> <p></p> </div> <div class="clearer">&nbsp;</div> </div> </div> </div> <div class="grey_box_bottom"><div class="box box_bottom"></div></div></div><div class="box_bottom_clear">&nbsp;</div> <div style="clear:both; height:0px;">&nbsp;</div> </div> </div> <div class="page-box"> <table cellspacing="0" cellpadding="0" style="width:100%"> <tr> <td class="top">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td> <td width="100%" bgcolor="white"></td> <td class="bottom">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td> </tr> </table> </div> <div id="footer"> <p><a href="https://web.archive.org/web/20091222215258/http://www.zendesk.com/">Help Desk</a> software by Zendesk</p> </div> <script type="text/javascript" charset="utf-8"> var gaJsHost = (("https:" == document.location.protocol) ? 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