CINXE.COM
Comunicació amb la ciutadania en línia | Ajuntament de Barcelona
<!DOCTYPE html> <html lang="ca" dir="ltr" prefix="og: https://ogp.me/ns#"> <head> <meta charset="utf-8" /> <meta name="description" content="Accedeix per informació, solució de tràmits a l'oficina virtual, registre telemàtic o expressar queixes o suggeriments a l'Ajuntament de Barcelona." /> <link rel="canonical" href="https://ajuntament.barcelona.cat/ca/canals-de-comunicacio-ciutadana/linia" /> <link rel="image_src" href="/sites/default/files/img/ajuntament_300x300.jpg" /> <meta property="og:site_name" content="Ajuntament de Barcelona" /> <meta property="og:type" content="Web" /> <meta property="og:url" content="https://ajuntament.barcelona.cat/ca/canals-de-comunicacio-ciutadana/linia" /> <meta property="og:title" content="Comunicació en línia amb l'Ajuntament de Barcelona" /> <meta property="og:description" content="Comuniqueu-vos amb l'Ajuntament de Barcelona sense sortir de casa: informeu-vos, solucioneu tràmits, accediu al registre telemàtic i expresseu queixes o suggeriments." /> <meta property="og:image:url" content="https://ajuntament.barcelona.cat/sites/default/files/img/ajuntament_300x300.jpg" /> <meta property="og:updated_time" content="2023-03-27T11:00:05+02:00" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Contacteu amb l'Ajuntament de #Barcelona sense sortir de casa" /> <meta name="twitter:title" content="Canals de comunicació amb el ciutadà en línia | Ajuntament de Barcelona" /> <meta name="twitter:url" content="https://ajuntament.barcelona.cat/ca/canals-de-comunicacio-ciutadana/linia" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no" /> <meta http-equiv="x-ua-compatible" content="ie=edge" /> <link rel="icon" href="https://www.barcelona.cat/favicon.ico" type="image/vnd.microsoft.icon" /> <link rel="alternate" hreflang="ca" href="https://ajuntament.barcelona.cat/ca/canals-de-comunicacio-ciutadana/linia" /> <link rel="alternate" hreflang="es" href="https://ajuntament.barcelona.cat/es/canales-de-comunicacion-ciudadana/linea" /> <link rel="alternate" hreflang="en" href="https://ajuntament.barcelona.cat/en/citizen-communication-channels/online" /> <title>Comunicació amb la ciutadania en línia | Ajuntament de Barcelona</title> <link rel="stylesheet" media="all" href="https://www.barcelona.cat/assets/core/stylesheets/core.css" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_ee1nYwCD5S912gvdwXlA3J-XvovK_97-voOKThl-K7I.css?delta=1&language=ca&theme=minerva_subtheme&include=eJxtkGtuxCAMhC8UgtQLIQNu1g1gZJu0e_umXSmJ0v7hMd9I9gx8jGZQsVngDUUoo_r9O5wxlwgywX-OtGImY3GJ2zstU6WGssHF0WFBtxF-TvpUw-ojKB4-e2BFH5lNTaCHlNuNLYUjFKf2LNSWG1QekjAoNA1d-E4LpfWmUWJ3JjmgjvjiaahxPcZ1EFj2xR7qs4wOZT6VebQ-YiF9YL62IwhZO8KK4k_ZXeSrGzZSVv-6HHSaYmphL1zAH6-AX4bSoEw_Tar_PefKeRT8m0GxYLK3b6MkuRM" /> <link rel="stylesheet" media="all" href="https://ajuntament.barcelona.cat/widgets/bcn-avisos/css/bcn-avisos.css" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_6NUOLnn9uHbQcd_DFndVbC4N7Y3AjMTFX9idAM5PmDs.css?delta=3&language=ca&theme=minerva_subtheme&include=eJxtkGtuxCAMhC8UgtQLIQNu1g1gZJu0e_umXSmJ0v7hMd9I9gx8jGZQsVngDUUoo_r9O5wxlwgywX-OtGImY3GJ2zstU6WGssHF0WFBtxF-TvpUw-ojKB4-e2BFH5lNTaCHlNuNLYUjFKf2LNSWG1QekjAoNA1d-E4LpfWmUWJ3JjmgjvjiaahxPcZ1EFj2xR7qs4wOZT6VebQ-YiF9YL62IwhZO8KK4k_ZXeSrGzZSVv-6HHSaYmphL1zAH6-AX4bSoEw_Tar_PefKeRT8m0GxYLK3b6MkuRM" /> <link rel="stylesheet" media="all" href="https://stackpath.bootstrapcdn.com/bootstrap/4.2.1/css/bootstrap.min.css" crossorigin="anonymous" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_QJ706oloWZ8kyr1JjOdL3y6ScVHJYaQKVyFUiIu4_7M.css?delta=5&language=ca&theme=minerva_subtheme&include=eJxtkGtuxCAMhC8UgtQLIQNu1g1gZJu0e_umXSmJ0v7hMd9I9gx8jGZQsVngDUUoo_r9O5wxlwgywX-OtGImY3GJ2zstU6WGssHF0WFBtxF-TvpUw-ojKB4-e2BFH5lNTaCHlNuNLYUjFKf2LNSWG1QekjAoNA1d-E4LpfWmUWJ3JjmgjvjiaahxPcZ1EFj2xR7qs4wOZT6VebQ-YiF9YL62IwhZO8KK4k_ZXeSrGzZSVv-6HHSaYmphL1zAH6-AX4bSoEw_Tar_PefKeRT8m0GxYLK3b6MkuRM" /> <link rel="stylesheet" media="all" href="https://fonts.googleapis.com/css?family=Source+Sans+Pro:300,300i,400,400i,600,600i,700,700i,900,900i" /> <link rel="stylesheet" media="all" href="https://w9.barcelona.cat/assetsdi/icoajuntament/bcn-icon.css" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_5U_swO7Y6vTGe4OOFbnnQ5TI3Nmdc-YlM487wvjr9yw.css?delta=8&language=ca&theme=minerva_subtheme&include=eJxtkGtuxCAMhC8UgtQLIQNu1g1gZJu0e_umXSmJ0v7hMd9I9gx8jGZQsVngDUUoo_r9O5wxlwgywX-OtGImY3GJ2zstU6WGssHF0WFBtxF-TvpUw-ojKB4-e2BFH5lNTaCHlNuNLYUjFKf2LNSWG1QekjAoNA1d-E4LpfWmUWJ3JjmgjvjiaahxPcZ1EFj2xR7qs4wOZT6VebQ-YiF9YL62IwhZO8KK4k_ZXeSrGzZSVv-6HHSaYmphL1zAH6-AX4bSoEw_Tar_PefKeRT8m0GxYLK3b6MkuRM" /> <script src="/sites/default/files/js/js___bZcmpUKw65VDloC7pA99lDoPUWznZhKJfsCDgWO3Q.js?scope=header&delta=0&language=ca&theme=minerva_subtheme&include=eJyFUsFugzAM_aFG_EMPkyat0qReekMmeMwj2JFjUPn7pesEjJZxivPes59tGb56NuiQrZQBVanGVPgWazJR54U_qDl0xKgDlPaJHRaViCVTiKWvecU1QSoILtkYiNeJDQRUAkdsqAwrNhsbeLC0wqNKJ85D9Lf0OSv11V3g-2TSPXhOPDCE0cjPhfO4ffH7caf8eckjoR5gXoYi1CkitKjFDLsFvF3tJBUFvFzO5zdKtqc7gm_3NK-G3Z7mBMTH3kx4T_mcf5fYx5to22ySbDtUoP83mwV_yfvJLHcPAyVJxf1xEGmTPFSey1xRoZiiZ1iJ15-TC4_XEaFBdSMu2pq4HAzInoTTN_b4PcI"></script> <script src="https://ajuntament.barcelona.cat/widgets/bcn-avisos/js/bcn-avisos.js"></script> <script src="https://www.barcelona.cat/assets/core/javascripts/core.js"></script> </head> <body class="page-node-2606 path-node page-node-type-ajuntament-plana-b-sica"> <!-- NIRON_ajuntament_2024-02-01T15:42:30Z --> <header id="brand" alias="ajuntament" brand="ajuntament_2024-02-01T15:42:30Z" class="v2017 v2024 lang-ca" data-cookiebot="auto" data-plausible="bcn0002" data-matomo="DuIteITa"> <div class="bcnbrand-desktop"> <div class="bcnbrand-navs-container"> <nav class="bcnbrand-shortcuts" id="bcnbrand-shortcuts-nav" aria-hidden="true"> <h2 class="sr-only-bcn" id="header-menu-dreceres">Dreceres de barcelona.cat</h2> <ul class="bcnbrand-list"> <li> <a target="_blank" href="https://ajuntament.barcelona.cat/ca/" data-ga="Ajuntament"> <span class="bcnbrand-icon bcn-icon-ajuntament bcnbrand-circle bcnbrand-bg-purple" aria-hidden="true"></span> <span class="bcnbrand-link"> ajuntament.barcelona.cat </span> </a> </li> <li> <a target="_blank" href="https://meet.barcelona/ca/" data-ga="Meet"> <span class="bcnbrand-icon bcn-icon-meet bcnbrand-circle bcnbrand-bg-yellow" aria-hidden="true"></span> <span class="bcnbrand-link"> meet.barcelona </span> </a> </li> </ul> <ul class="bcnbrand-list"> <li> <a target="_blank" href="https://www.barcelona.cat/infobarcelona/ca/" data-ga="Noticies"> <span class="bcnbrand-icon bcn-icon-noticies" aria-hidden="true"></span> <span class="bcnbrand-link"> Info Barcelona </span> </a> </li> <li> <a target="_blank" href="https://guia.barcelona.cat/ca/" data-ga="Guia"> <span class="bcnbrand-icon bcn-icon-guia" aria-hidden="true"></span> <span class="bcnbrand-link"> Guia BCN </span> </a> </li> <li> <a target="_blank" href="https://www.barcelona.cat/tramits/ca/" data-ga="Tramits"> <span class="bcnbrand-icon bcn-icon-tramits-o" aria-hidden="true"></span> <span class="bcnbrand-link"> Tràmits </span> </a> </li> <li> <a target="_blank" href="https://www.barcelona.cat/planol/ca/" data-ga="Planol"> <span class="bcnbrand-icon bcn-icon-planol" aria-hidden="true"></span> <span class="bcnbrand-link"> Plànol BCN </span> </a> </li> <li> <a target="_blank" href="https://ajuntament.barcelona.cat/canals-comunicacio-ciutadana/" data-ga="Canals"> <span class="bcnbrand-icon bcn-icon-relacio-ciutada" aria-hidden="true"></span> <span class="bcnbrand-link"> Canals de comunicació </span> </a> </li> <li> <a target="_blank" href="https://www.barcelona.cat/com-shi-va/ca/" data-ga="Com shi va"> <span class="bcnbrand-icon bcn-icon-comshiva" aria-hidden="true"></span> <span class="bcnbrand-link"> Com s'hi va </span> </a> </li> </ul> <a href="javascript:;" class="bcnbrand-close" title="Tanca" aria-label="Tanca" aria-expanded="false" aria-controls="bcnbrand-shortcuts-nav" data-ga="Tanca-Drecera"> <span class="bcnbrand-icon bcn-icon-tancar-light" aria-hidden="true"></span> </a> </nav> <nav class="bcnbrand-lang lang bcnbrand-lang-extended" id="bcnbrand-lang-nav" aria-hidden="true"> <h2 class="sr-only-bcn" id="header-menu-bcnbrand-lang">Canviar idioma</h2> <ul class="bcnbrand-list"> <li><a href="/ca" class="active" lang="ca" data-ga="CA">Català</a></li> <li><a href="/es" lang="es" data-ga="ES">Castellano</a></li> <li><a href="/en" lang="en" data-ga="EN">English</a></li> </ul> <!--<ul class="bcnbrand-list" aria-expanded="true"> <li> <a href="javascript:;" lang="it" title="Informazioni per i visitatori">Informazioni per i visitatori</a> </li> <li> <a href="javascript:;" lang="de" title="Informationen für Besucher">Informationen für Besucher</a> </li> <li> <a href="javascript:;" lang="pt" title="Informações para os visitantes">Informações para os visitantes</a> </li> </ul> <ul class="bcnbrand-list" aria-expanded="true"> <li> <a href="javascript:;" lang="ru" title="Информация для посетителей">Информация для посетителей</a> </li> <li> <a href="javascript:;" lang="jp" title="ビジター·インフォメーション">ビジター·インフォメーション</a> </li> <li> <a href="javascript:;" lang="zh" title="遊客信息">遊客信息</a> </li> </ul>--> <a href="javascript:;" class="bcnbrand-close" title="Tanca" aria-label="Tanca" aria-expanded="false" aria-controls="bcnbrand-lang-nav" data-ga="Tanca-Idioma"> <span class="bcnbrand-icon bcn-icon-tancar-light" aria-hidden="true"></span> </a> </nav> </div> <div class="bcnbrand-main-container"> <div class="bcnbrand-main"> <ul role="presentation" class="bcnbrand-list"> <li role="presentation"> <a href="https://www.barcelona.cat/ca/" class="bcnbrand-main-link" title="Barcelona" data-ga="barcelona.cat"> www.barcelona.cat </a> </li> <li role="presentation"> <a href="javascript:;" class="bcnbrand-nav-link bcnbrand-nav-link-squares" data-target="bcnbrand-shortcuts" title="Dreceres de barcelona.cat" aria-label="Dreceres de barcelona.cat" aria-expanded="false" aria-controls="bcnbrand-shortcuts-nav" data-ga="Drecera"> <span class="bcnbrand-icon bcn-icon-menu-drecera" aria-hidden="true"></span> </a> </li> <li role="presentation"> <form action="https://cercador.barcelona.cat/ca"> <div class="bcnbrand-input"> <input type="text" name="query" aria-label="Cerca a barcelona.cat..." placeholder="Cerca a barcelona.cat..." data-ga="Cerca"> <button type="submit" aria-label="Cerca a barcelona.cat..." data-ga="Cerca"> <span class="bcnbrand-icon bcn-icon-cerca" aria-hidden="true"></span> </button> </div> </form> </li> <li role="menu"> <a href="javascript:;" class="bcnbrand-nav-link bcnbrand-nav-link-lang-selector" data-target="bcnbrand-lang" title="Canviar idioma" role="menuitem" aria-label="Canviar idioma" aria-expanded="false" aria-controls="bcnbrand-lang-nav" data-ga="Idioma"> <span class="bcnbrand-icon bcn-icon-idioma" aria-hidden="true"></span> <span class="bcnbrand-select-lang"> <span class="bcnbrand-lang-text">Català</span> <span class="bcnbrand-icon bcn-icon-baix-bold" aria-hidden="true"></span> <span class="bcnbrand-icon bcn-icon-dalt-bold" aria-hidden="true"></span> </span> </a> </li> <li role="presentation"> <a target="_blank" class="bcnbrand-logo-main shield-svg" href="https://ajuntament.barcelona.cat/ca/" data-ga="Llima"> <img src="https://www.barcelona.cat/assets/images/brand/banner/2023/logo.svg" alt="Logo Ajuntament de Barcelona"> </a> </li> </ul> </div> </div> </div> <!-- MOBILE BRAND --> <div class="bcnbrand-mobile"> <div class="bcnbrand-main-container"> <div class="bcnbrand-main"> <ul role="presentation" class="bcnbrand-list"> <li role="presentation"> <a href="https://www.barcelona.cat/ca/" class="bcnbrand-main-link" title="Barcelona" data-ga="barcelona.cat"> www.barcelona.cat </a> </li> </ul> <ul role="presentation" class="bcnbrand-list"> <li role="presentation"> <a href="javascript:;" class="bcnbrand-nav-link bcnbrand-nav-link-squares" data-target="bcnbrand-shortcuts" title="Dreceres de barcelona.cat" aria-label="Dreceres de barcelona.cat" aria-expanded="false" aria-controls="bcnbrand-shortcuts-mobile-nav" data-ga="Drecera"> <span class="bcnbrand-icon bcn-icon-menu-drecera" aria-hidden="true"></span> </a> </li> <li role="menu"> <a href="javascript:;" class="bcnbrand-nav-link bcnbrand-nav-link-lang-selector" data-target="bcnbrand-lang" title="Canviar idioma" role="menuitem" aria-label="Canviar idioma" aria-expanded="false" aria-controls="bcnbrand-lang-mobile-nav" data-ga="Idioma"> <span class="bcnbrand-icon bcn-icon-idioma" aria-hidden="true"></span> <span class="bcnbrand-select-lang"> <span class="bcnbrand-icon bcn-icon-baix-bold" aria-hidden="true"></span> <span class="bcnbrand-icon bcn-icon-dalt-bold" aria-hidden="true"></span> </span> </a> </li> <li role="presentation"> <a class="bcnbrand-logo-main" target="_blank" href="https://ajuntament.barcelona.cat/ca/" data-ga="Llima"> <img src="https://www.barcelona.cat/assets/images/brand/banner/2023/logo-mobile.svg" alt="Ajuntament de Barcelona"> </a> </li> </ul> </div> <!-- END MAIN BRAND --> </div> <div class="bcnbrand-navs-container"> <nav class="bcnbrand-shortcuts" id="bcnbrand-shortcuts-mobile-nav" aria-hidden="true"> <h2 class="sr-only-bcn" id="header-menu-dreceres-mobile-nav">Dreceres de barcelona.cat</h2> <form action="https://cercador.barcelona.cat/ca"> <div class="bcnbrand-input"> <input type="text" name="query" aria-label="Cerca a barcelona.cat..." placeholder="Cerca a barcelona.cat..." data-ga="Cerca"> <button type="submit" data-ga="Cerca" aria-label="Cerca a barcelona.cat..."> <span class="bcnbrand-icon bcn-icon-cerca" aria-hidden="true"></span> </button> </div> </form> <ul class="bcnbrand-list"> <li> <a target="_blank" href="https://ajuntament.barcelona.cat/ca/" data-ga="Ajuntament"> <span class="bcnbrand-icon bcn-icon-ajuntament bcnbrand-circle bcnbrand-bg-purple" aria-hidden="true"></span> <span class="bcnbrand-link"> ajuntament.barcelona.cat </span> </a> </li> <li> <a target="_blank" href="https://meet.barcelona/ca/" data-ga="Meet"> <span class="bcnbrand-icon bcn-icon-meet bcnbrand-circle bcnbrand-bg-yellow" aria-hidden="true"></span> <span class="bcnbrand-link"> meet.barcelona </span> </a> </li> </ul> <ul class="bcnbrand-list"> <li> <a target="_blank" href="https://www.barcelona.cat/infobarcelona/ca/" data-ga="Noticies"> <span class="bcnbrand-icon bcn-icon-noticies" aria-hidden="true"></span> <span class="bcnbrand-link"> Info Barcelona </span> </a> </li> <li> <a target="_blank" href="https://guia.barcelona.cat/ca/" data-ga="Guia"> <span class="bcnbrand-icon bcn-icon-guia" aria-hidden="true"></span> <span class="bcnbrand-link"> Guia BCN </span> </a> </li> <li> <a target="_blank" href="https://www.barcelona.cat/tramits/ca/" data-ga="Tramits"> <span class="bcnbrand-icon bcn-icon-tramits-o" aria-hidden="true"></span> <span class="bcnbrand-link"> Tràmits </span> </a> </li> <li> <a target="_blank" href="https://www.barcelona.cat/planol/ca/" data-ga="Planol"> <span class="bcnbrand-icon bcn-icon-planol" aria-hidden="true"></span> <span class="bcnbrand-link"> Plànol BCN </span> </a> </li> <li> <a target="_blank" href="https://ajuntament.barcelona.cat/canals-comunicacio-ciutadana/" data-ga="Canals"> <span class="bcnbrand-icon bcn-icon-relacio-ciutada" aria-hidden="true"></span> <span class="bcnbrand-link"> Canals de comunicació </span> </a> </li> <li> <a target="_blank" href="https://www.barcelona.cat/com-shi-va/ca/" data-ga="Com shi va"> <span class="bcnbrand-icon bcn-icon-comshiva" aria-hidden="true"></span> <span class="bcnbrand-link"> Com s'hi va </span> </a> </li> </ul> <a href="javascript:;" class="bcnbrand-close" title="Tanca" aria-label="Tanca" aria-expanded="false" aria-controls="bcnbrand-shortcuts-mobile-nav" data-ga="Tanca-Drecera"> <span class="bcnbrand-icon bcn-icon-tancar-light" aria-hidden="true"></span> </a> </nav> <nav class="bcnbrand-lang lang" id="bcnbrand-lang-mobile-nav" aria-hidden="true"> <h2 class="sr-only-bcn" id="header-menu-bcnbrand-lang-mobile-nav">Canviar idioma</h2> <ul class="bcnbrand-list"> <li><a href="/ca" class="active" lang="ca" data-ga="CA">Català</a></li> <li><a href="/es" lang="es" data-ga="ES">Castellano</a></li> <li><a href="/en" lang="en" data-ga="EN">English</a></li> </ul> <!--<ul class="bcnbrand-list bcnbrand-extended"> <li> <a href="#" lang="it" title="it">Informazioni per i visitatori</a> </li> <li> <a href="#" lang="de" title="de">Informationen für Besucher</a> </li> <li> <a href="#" lang="pt" title="pt">Informações para os visitantes</a> </li> <li> <a href="#" lang="ru" title="ru">Информация для посетителей</a> </li> <li> <a href="#" lang="jp" title="jp">ビジター·インフォメーション</a> </li> <li> <a href="#" lang="zh" title="zh">遊客信息</a> </li> </ul>--> <a href="javascript:;" class="bcnbrand-close" title="Tanca" aria-label="Tanca" aria-expanded="false" aria-controls="bcnbrand-lang-mobile-nav" data-ga="Tanca-Idioma"> <span class="bcnbrand-icon bcn-icon-tancar-light" aria-hidden="true"></span> </a> </nav> </div> </div> </header> <a href="#main-content" class="visually-hidden focusable" tabindex="1"> Vés al contingut </a> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <div id="page-minerva-wrapper"> <!-- Top-Header --> <section class="region region-top-header"> <!-- Ajuntament Avisos twig --> <div id="ajuntament-avisos"></div> </section> <!-- Header --> <header id="header" class="header" role="banner" aria-label="Site header"> <section class="region region-header"> <div id="block-minerva-subtheme-sitebranding" class="clearfix block-sitebranding"> <div class="minerva-branding-header container d-flex justify-content-between align-items-center"> <div> <h1><a href="/ca" title="Inici" rel="home">Ajuntament de Barcelona</a></h1> </div> <div class="d-none d-md-block"> <div style="background-color: transparent"> <div class="minerva-xarxes-socials"> <p>Seguiu-nos:</p> <ul class="d-flex item-list"> <li> <a href="https://x.com/bcn_ajuntament" title="X" target="_blank"> <span class="bcn-icon-twitter" aria-hidden="true"></span> </a> </li> <li> <a href="https://www.youtube.com/user/bcnajuntament" title="Youtube" target="_blank"> <span class="bcn-icon-youtube" aria-hidden="true"></span> </a> </li> </ul> </div> </div> </div> <button class="minerva-menu-toggle d-block d-md-none bcn-icon-menu" aria-expanded="false"><span class="sr-only">Menú</span></button> </div> </div> <nav role="navigation" aria-label="Menú principal" id="block-minerva-subtheme-ajuntamentprincipal"> <div id="minerva_menu"> <button class="d-flex d-md-none justify-content-center align-items-center bcn-icon-tancar-medium" aria-hidden="true"><span class="sr-only">Tanca menú</span></button> <div class="container h-100"> <div class="d-block d-md-none minerva_menu_header"> <a href="https://ajuntament.barcelona.cat/ca" class="minerva-menu-inici">Inici</a> </div> <a href="#menu-instruccions" class="help visually-hidden focusable minerva_menu_main_description minerva_show_menu_description" style="display:none;" aria-haspopup="true">Menu navigation instructions</a> <div style="display:none"> <div id="menu-instruccions"> <h1>Instructions for screen readers and keyboard users</h1> <p>This menu requires arrow keys to be able to use it. The menu has up to three levels:</p> <ul> <li>First level: main menu options</li> <li>Second level: sub-options for elements from the first level</li> <li>Third level: sub-options for elements from the second level</li> </ul> <p>Browsing instructions:</p> <ul> <li>Browse using the horizontal arrow keys on the first level of the menu.</li> <li>Display and browse on the second level using the vertical arrow keys.</li> <li>Use the Escape key to get back to the first level.</li> <li>Use the right arrow key to display the third level.</li> <li>Browse the third level by using the vertical arrow keys.</li> <li>Use the Escape key to get back to the second level.</li> <li>Alternatively, use the Enter key to display any level.</li> </ul> </div> </div> <ul id="minerva_menu_main" class="row h-100 minerva_menu_tree minerva_menu_first_tree" role="menubar" aria-label="Menú principal" style="display:none;"> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/organitzacio-municipal" target="" tabindex="-1" role="menuitem">L'organització</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/accio-de-govern" target="" tabindex="-1" role="menuitem">Acció de govern</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="http://ajuntament.barcelona.cat/transparencia/ca" target="_blank" tabindex="-1" role="menuitem">Transparència</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/informacio-administrativa" tabindex="-1" role="menuitem">Informació administrativa</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="https://seuelectronica.ajuntament.barcelona.cat/oficinavirtual/ca/" target="_blank" tabindex="-1" role="menuitem">Tràmits</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/canals-de-comunicacio-ciutadana" class="minerva_menu_in_active_trail" tabindex="-1" role="menuitem">Canals de comunicació ciutadana</a> </li> </ul> <a href="#menu-mobile-instruccions" class="visually-hidden focusable minerva_menu_main_mobile_description minerva_show_menu_description" style="display:none;" aria-haspopup="true">Menu navigation instructions</a> <div style="display:none"> <div id="menu-mobile-instruccions"> <h1>Instructions for keyboard users</h1> <p>This menu requires arrow keys to be able to use it. The menu has up to three levels:</p> <ul> <li>First level: main menu options</li> <li>Second level: sub-options for elements from the first level</li> <li>Third level: sub-options for elements from the second level</li> </ul> <p>Browsing instructions:</p> <ul> <li>Browse using the vertical arrow keys on the first level of the menu.</li> <li>Use the right arrow key to display the second level.</li> <li>Browse on the second level using the vertical arrow keys.</li> <li>Use the Escape key to get back to the first level.</li> <li>Use the right arrow key to display the third level.</li> <li>Browse the third level by using the vertical arrow keys.</li> <li>Use the Escape key to get back to the second level.</li> <li>Alternatively, use the Enter key to display any level.</li> </ul> </div> </div> <ul id="minerva_menu_main_mobile" class="row h-100 minerva_menu_tree minerva_menu_first_tree" role="menubar" aria-label="Menú principal" style="display:none;"> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/organitzacio-municipal" target="" tabindex="-1" role="menuitem">L'organització</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/accio-de-govern" target="" tabindex="-1" role="menuitem">Acció de govern</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="http://ajuntament.barcelona.cat/transparencia/ca" target="_blank" tabindex="-1" role="menuitem">Transparència</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/informacio-administrativa" tabindex="-1" role="menuitem">Informació administrativa</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="https://seuelectronica.ajuntament.barcelona.cat/oficinavirtual/ca/" target="_blank" tabindex="-1" role="menuitem">Tràmits</a> </li> <li class="col h-100 minerva_menu_first_depth_branch" role="none"> <a href="/ca/canals-de-comunicacio-ciutadana" class="minerva_menu_in_active_trail" tabindex="-1" role="menuitem">Canals de comunicació ciutadana</a> </li> </ul> <div class="d-block d-md-none minerva-xarxes-socials-mobile"> <div style="background-color: transparent"> <div class="minerva-xarxes-socials"> <p>Seguiu-nos:</p> <ul class="d-flex item-list"> <li> <a href="https://x.com/bcn_ajuntament" title="X" target="_blank"> <span class="bcn-icon-twitter" aria-hidden="true"></span> </a> </li> <li> <a href="https://www.youtube.com/user/bcnajuntament" title="Youtube" target="_blank"> <span class="bcn-icon-youtube" aria-hidden="true"></span> </a> </li> </ul> </div> </div> </div> </div> </div> <div id="minerva_menu_overlay" class="d-block d-md-none"></div> </nav> </section> </header> <!-- Primary menu --> <!-- Tabs --> <!-- Breadcrumb --> <section class="region region-breadcrumb"> <div class="container"> <div id="block-minerva-subtheme-breadcrumbs" style="background-color: transparent"> <nav role="navigation" aria-label="Fil d'ariadna"> <ol class="breadcrumb"> <li class="breadcrumb-item"> <a href="/ca">Inici</a> </li> <li class="breadcrumb-item"> <span aria-hidden="true">/</span> <a href="/ca/canals-de-comunicacio-ciutadana">Canals de comunicació ciutadana</a> </li> <li class="breadcrumb-item"> <span aria-hidden="true">/</span> Canals de comunicació amb el ciutadà en línia </li> </ol> </nav> </div> <div id="block-ajuntamentreadspeaker" style="background-color: transparent"> <div id="ajuntament-readspeaker"></div> </div> </div> </section> <!-- Highlighted --> <div class="highlighted"> <section class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </section> </div> <!-- Content --> <main id="main-content" role="main"> <section class="region region-content"> <div data-history-node-id="2606" class="node node--type-ajuntament-plana-b-sica node--view-mode-full page-basic-gallery"> <div class="container"> <h2> Canals de comunicació amb el ciutadà en línia </h2> </div> <div> </div> <div id="detail-node-2606" class="detail container contingut"> <div class="text-col"> <div> <div class="field field--name-body field--type-text-with-summary field--label-hidden"> <p>Aquí podreu informar-vos, solucionar tràmits, accedir al registre telemàtic, expressar queixes o suggeriments de forma no presencial i resoldre la vostra tramitació a través del servei <a href="/ca/canals-de-comunicacio-ciutadana/telefonics/lajuntament-et-truca">“L‘Ajuntament et truca”</a></p> </div> </div> </div> </div> <div> <div> <div> <div class="paragraph paragraph--type--bloc-vista paragraph--view-mode--default container"> <div> <div> <div class="views-element-container" id="block-views-block-canals-de-comunicacio-linea" style="background-color: transparent"> <div><div class="js-view-dom-id-d738c760c7ba3dfd5e82f32613b4edc70cef64db35406c8d27df5fe5bf3c2cc6"> <div> <ul class="wrapper-canal row"> <li class="item-canal col-12 col-md-6 col-lg-3"><h3 class="canal-titol">Informació, Consultes, Queixes i Suggeriments</h3> <img src="/sites/default/files/canal-enlinia-queixes.png" width="160" height="160" alt="" loading="lazy" /> <div class="body-canal"><p>A través d'aquest canal podeu fer arribar una petició d'informació o consulta, incidències, queixes i suggeriments, en relació al funcionament de la ciutat o els serveis municipals.</p> <div> </div> </div><div class="boto-text-custom"><a href="https://atencioenlinia.ajuntament.barcelona.cat" target="_blank">Vés al web Queixes i suggeriments </a></div></li> <li class="item-canal col-12 col-md-6 col-lg-3"><h3 class="canal-titol">Registre electrònic</h3> <img src="/sites/default/files/canal-enlinia-registre.png" width="160" height="160" alt="" loading="lazy" /> <div class="body-canal"><p>Registra les sol·licituds, els escrits o les comunicacions relatius a tràmits o procediments telemàtics.</p> </div><div class="boto-text-custom"><a href="https://seuelectronica.ajuntament.barcelona.cat/ca/registre-electronic" target="_blank">Vés al Registre electrònic</a></div></li> <li class="item-canal col-12 col-md-6 col-lg-3"><h3 class="canal-titol">Oficina virtual</h3> <img src="/sites/default/files/canal-enlinia-virtual.png" width="160" height="160" alt="" loading="lazy" /> <div class="body-canal"><p>Des d’aquí podeu dur a terme molts dels tràmits municipals sense moure-us de casa, i també podeu descarregar la documentació que cal presentar per als tràmits que són presencials. </p> </div><div class="boto-text-custom"><a href="https://seuelectronica.ajuntament.barcelona.cat/oficinavirtual/ca" target="_blank">Vés a l'oficina virtual</a></div></li> <li class="item-canal col-12 col-md-6 col-lg-3"><h3 class="canal-titol">Bústia Ètica i de Bon Govern *</h3> <img src="/sites/default/files/bustiaetica_0.png" width="160" height="160" alt="" loading="lazy" /> <div class="body-canal"><p>Per mitjà d'aquest canal segur de participació electrònica podeu comunicar qualsevol acció o omissió contrària als principis de bon govern per reforçar la gestió pública.</p> </div><div class="boto-text-custom"><a href="https://ajuntament.barcelona.cat/bustiaetica/ca/" target="_blank">Vés al web Bústia Ètica i de Bon Govern</a></div></li> </ul> </div> <footer> <p>* La Bústia Ètica i de Bon Govern és un canal només per comunicar fets relacionats amb males pràctiques a l'Ajuntament de Barcelona i els seus ens dependents, no per formular queixes i consultes.</p> </footer> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> </main> <!-- Pre-Footer --> <!-- Footer --> <footer class="footer" role="contentinfo"> <section class="region region-footer"> <div class="container"> <div id="menu-footer"> <a href="https://ajuntament.barcelona.cat/ca"><img src="https://www.barcelona.cat/assetsdi/img/logo.svg" alt="Barcelona City Council logo" /></a> <ul class="menu-footer"> <li class="item-menu-footer"> <span target="" tabindex="-1" role="menuitem">Ajuntament de Barcelona</span> </li> <li class="item-menu-footer"> <a href="/ca/mapa-web" tabindex="-1" role="menuitem">Mapa web</a> </li> <li class="item-menu-footer"> <a href="https://www.bcn.cat/cgi-bin/consultesIRIS?id=869" target="_blank" tabindex="-1" role="menuitem">Contacta</a> </li> <li class="item-menu-footer"> <a href="/ca/avis-legal" target="" tabindex="-1" role="menuitem">Avís legal</a> </li> <li class="item-menu-footer"> <a href="https://ajuntament.barcelona.cat/declaracio-accessibilitat/ca/ajuntament-de-barcelona" tabindex="-1" role="menuitem">Accessibilitat</a> </li> </ul> </div> </div> </section> </footer> </div> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"ca\/","currentPath":"node\/2606","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"ca","themeUrl":"themes\/ajbcn\/minerva_subtheme"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajuntament_readspeaker":{"rs_insert_after":".region-breadcrumb","rs_preserve":"#header,#zone-menu-wrapper,#breadcrumb,.botons-socials, .enllac, .acordeon, .views-row, .widget-hemicicle, #block-block-168 , #block-block-111, .wrapper-xsocials,#block-asia_gmapmarker-0, #contenidor-pestanes, #contingut-addicional, .bcn-cards-accordion, .bcn-votacions-read-more-text, #bcn-votacions-filtres, .bcn-icon-informacio-consultes, .bcn-votacions-votacio-sistema, #bcn-votacions-paginacio","rs_lang_docs":"ca_es, es_es, en_uk","rs_lang_exception_docs":"es_es=municipal-organization\/municipal-council","translations":{"lang_code":"ca_es","text":"Escolteu aquesta plana utilitzant ReadSpeaker","button":"Escoltar"}},"ajuntament":{"avisos":{"token":"9e97407f5721af6081919a333d86e406","bootstrap":1}},"bcn_barra":{"translations":{"ca":"\/ca\/canals-de-comunicacio-ciutadana\/linia","es":"\/es\/canales-de-comunicacion-ciudadana\/linea","en":"\/en\/citizen-communication-channels\/online"},"alter":false},"minerva":{"colors":null,"credentials":{"google_analytics":"UA-42826028-1","add_this":""}},"user":{"uid":0,"permissionsHash":"742db439fde8e781641daefaebc99e5947f233cf05d90f7c3c270e2bbcdff25d"}}</script> <script src="/sites/default/files/js/js_D11bk0XxjouVXcIUBzpUkxY2Ehf-Y-fBK89tphf7WgY.js?scope=footer&delta=0&language=ca&theme=minerva_subtheme&include=eJyFUsFugzAM_aFG_EMPkyat0qReekMmeMwj2JFjUPn7pesEjJZxivPes59tGb56NuiQrZQBVanGVPgWazJR54U_qDl0xKgDlPaJHRaViCVTiKWvecU1QSoILtkYiNeJDQRUAkdsqAwrNhsbeLC0wqNKJ85D9Lf0OSv11V3g-2TSPXhOPDCE0cjPhfO4ffH7caf8eckjoR5gXoYi1CkitKjFDLsFvF3tJBUFvFzO5zdKtqc7gm_3NK-G3Z7mBMTH3kx4T_mcf5fYx5to22ySbDtUoP83mwV_yfvJLHcPAyVJxf1xEGmTPFSey1xRoZiiZ1iJ15-TC4_XEaFBdSMu2pq4HAzInoTTN_b4PcI"></script> <script src="https://stackpath.bootstrapcdn.com/bootstrap/4.2.1/js/bootstrap.bundle.min.js" crossorigin="anonymous"></script> <script src="/sites/default/files/js/js_EKE7PAqheI6c6m5ZVmIfjVd3aJBOtkZvF7VhA2w6Io0.js?scope=footer&delta=2&language=ca&theme=minerva_subtheme&include=eJyFUsFugzAM_aFG_EMPkyat0qReekMmeMwj2JFjUPn7pesEjJZxivPes59tGb56NuiQrZQBVanGVPgWazJR54U_qDl0xKgDlPaJHRaViCVTiKWvecU1QSoILtkYiNeJDQRUAkdsqAwrNhsbeLC0wqNKJ85D9Lf0OSv11V3g-2TSPXhOPDCE0cjPhfO4ffH7caf8eckjoR5gXoYi1CkitKjFDLsFvF3tJBUFvFzO5zdKtqc7gm_3NK-G3Z7mBMTH3kx4T_mcf5fYx5to22ySbDtUoP83mwV_yfvJLHcPAyVJxf1xEGmTPFSey1xRoZiiZ1iJ15-TC4_XEaFBdSMu2pq4HAzInoTTN_b4PcI"></script> <script src="https://f1-eu.readspeaker.com/script/5414/ReadSpeaker.js?pids=embhl,dr" charset="utf-8"></script> <script src="/sites/default/files/js/js_zMDLe0ar_gW_B3I9ftXcmoP9IjW4r40tohXDhJtvAHs.js?scope=footer&delta=4&language=ca&theme=minerva_subtheme&include=eJyFUsFugzAM_aFG_EMPkyat0qReekMmeMwj2JFjUPn7pesEjJZxivPes59tGb56NuiQrZQBVanGVPgWazJR54U_qDl0xKgDlPaJHRaViCVTiKWvecU1QSoILtkYiNeJDQRUAkdsqAwrNhsbeLC0wqNKJ85D9Lf0OSv11V3g-2TSPXhOPDCE0cjPhfO4ffH7caf8eckjoR5gXoYi1CkitKjFDLsFvF3tJBUFvFzO5zdKtqc7gm_3NK-G3Z7mBMTH3kx4T_mcf5fYx5to22ySbDtUoP83mwV_yfvJLHcPAyVJxf1xEGmTPFSey1xRoZiiZ1iJ15-TC4_XEaFBdSMu2pq4HAzInoTTN_b4PcI"></script> </body> </html>