Cisco Crisis Response

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data-ltbox-component-id='lightbox-partnerships-strategic' data-ltbox-player-type-id = 'NJgI8K0ie' data-ltbox-account-id = '1384193102001' data-ltbox-interactivity = 'interactivityenable' data-ltbox-interactivity-override-id = '' > </div> <link rel="stylesheet" href="/etc/designs/cdc/dmr/blade/clientLib-v2.min.css" type="text/css">  <div class="dm0 dmc-bld compact header-center description-center cta-center " data-config-metrics-group="Blade" data-config-metrics-title="Request emergency communications assistance"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Request emergency communications assistance</h2> </div> </div> </div> </div> <div class="row full "> <div class="col full"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/spotlight/clientLib-v2.min.css" type="text/css"> <div class="dm0 dm-cmcl dmc-sl var-2 c-top graphic-C no-border " data-config-metrics-group="Spotlight" data-config-metrics-title="Request emergency communications assistance" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/image/image-v2/clientLib.min.css" type="text/css"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade/bladeContents/spotlight.img.jpg/1674032784358.jpg" title="Two men coordinating disaster response" alt="Two men coordinating disaster response" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade/bladeContents/spotlight.img.jpg/1674032784358.jpg" title="Two men coordinating disaster response" alt="Two men coordinating disaster response"></noscript> </div> </div> <div class="cnt"> <div class="rte-txt"> <p>When crises occur, we can respond quickly. Learn more about our incident response process, including how to request immediate help during an emergency.</p> <p> </p> </div> <ul class="ctas"><li><a class="cta pri0" href="/c/en/us/about/csr/impact/cisco-crisis-response/incident-response.html" data-config-metrics-item="Request emergency assistance">Request emergency assistance</a></li></ul> </div> </div> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div>  <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thml-1" data-config-metrics-group="Blade" data-config-metrics-title="How we provide support"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>How we provide support</h2> </div> </div> </div> </div> <div class="row full "> <div class="col full"> <div class="row quarters" data-owner="ID"> <div class="col quarter"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/tile/clientLib-v2.min.css" type="text/css"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="Incident response (1:21)" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="lightbox-link" data-lightbox-id="lightbox-response"> <a class="img-link" href="javascript:void(0);" role="button" data-config-metrics-item="image"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-1/tile.img.png/1679382929992.png" title="Emergency team escorting an older woman to safety" alt="Emergency team escorting an older woman to safety" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-1/tile.img.png/1679382929992.png" title="Emergency team escorting an older woman to safety" alt="Emergency team escorting an older woman to safety"></noscript> </div> <img class="image-link-icon" src="/etc/designs/cdc/dmr/icons/play.svg"/> </a> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> <div class="lightbox-link" data-lightbox-id="lightbox-response"> <a href="javascript:void(0);" role="button" data-config-metrics-item="Incident response (1:21)"> Incident response (1:21) </a> </div> </h3> <p>Deployment of emergency networking gear, trained personnel, and cash assistance during crises.</p> </div> </div> </div> </div> <div class="col quarter"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="Technology solutions (1:18)" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="lightbox-link" data-lightbox-id="lightbox-solutions"> <a class="img-link" href="javascript:void(0);" role="button" data-config-metrics-item="image"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-2/tile.img.png/1679382947073.png" title="A man and a woman working at a desk" alt="A man and a woman working at a desk" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-2/tile.img.png/1679382947073.png" title="A man and a woman working at a desk" alt="A man and a woman working at a desk"></noscript> </div> <img class="image-link-icon" src="/etc/designs/cdc/dmr/icons/play.svg"/> </a> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> <div class="lightbox-link" data-lightbox-id="lightbox-solutions"> <a href="javascript:void(0);" role="button" data-config-metrics-item="Technology solutions (1:18)"> Technology solutions (1:18) </a> </div> </h3> <p>Development of communications kits, connectivity solutions, technology grants and technical expertise.</p> </div> </div> </div> </div> <div class="col quarter"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="Capacity-building (1:21)" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="lightbox-link" data-lightbox-id="lightbox-building"> <a class="img-link" href="javascript:void(0);" role="button" data-config-metrics-item="image"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-3/tile.img.png/1679382956617.png" title="Woman working at her desk with a photo of young son in background" alt="Woman working at her desk with a photo of young son in background" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-3/tile.img.png/1679382956617.png" title="Woman working at her desk with a photo of young son in background" alt="Woman working at her desk with a photo of young son in background"></noscript> </div> <img class="image-link-icon" src="/etc/designs/cdc/dmr/icons/play.svg"/> </a> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> <div class="lightbox-link" data-lightbox-id="lightbox-building"> <a href="javascript:void(0);" role="button" data-config-metrics-item="Capacity-building (1:21)"> Capacity-building (1:21) </a> </div> </h3> <p>Investment in training Cisco volunteers and strengthening the resilience of impacted communities.</p> </div> </div> </div> </div> <div class="col quarter"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="Strategic partnerships (1:30)" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="lightbox-link" data-lightbox-id="lightbox-partnerships"> <a class="img-link" href="javascript:void(0);" role="button" data-config-metrics-item="image"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-4/tile.img.png/1679382965567.png" title="Group of young women in a classroom" alt="Group of young women in a classroom" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1896527471/bladeContents/quarters/Q-Quarter-4/tile.img.png/1679382965567.png" title="Group of young women in a classroom" alt="Group of young women in a classroom"></noscript> </div> <img class="image-link-icon" src="/etc/designs/cdc/dmr/icons/play.svg"/> </a> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> <div class="lightbox-link" data-lightbox-id="lightbox-partnerships"> <a href="javascript:void(0);" role="button" data-config-metrics-item="Strategic partnerships (1:30)"> Strategic partnerships (1:30) </a> </div> </h3> <p>Conscious collaboration with leading nonprofit organizations and emergency response agencies.</p> </div> </div> </div> </div> </div> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div>  <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thml-2" data-stickynav-title="Nonprofit Partners" data-deeplink-name="nonprofit-partners" id="nonprofit-partners" data-config-metrics-group="Blade" data-config-metrics-title="Finding solutions together"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Finding solutions together</h2> </div> <div class="blade-description" > <p>Working with nonprofit partners, we help create technology-based solutions.</p> </div> </div> </div> </div> <div class="row thirds "> <div class="col third"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="Mercy Corps" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1100669873/bladeContents/tile.img.jpg/1633975282021.jpg" title="Mercy Corps COVID-19 response" alt="Mercy Corps COVID-19 response" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1100669873/bladeContents/tile.img.jpg/1633975282021.jpg" title="Mercy Corps COVID-19 response" alt="Mercy Corps COVID-19 response"></noscript> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> <a href="/c/en/us/about/csr/community/partners/mercy-corps.html" data-config-metrics-item="Mercy Corps"> Mercy Corps </a> </h3> <p>In 2017, we launched Technology for Impact, a five-year, $10 million partnership agreement with Mercy Corps.</p> </div> </div> </div> </div> <div class="col third"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="NetHope" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1100669873/bladeContents1/tile.img.jpg/1633965006105.jpg" title="NetHope providing connectivity" alt="NetHope providing connectivity" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1100669873/bladeContents1/tile.img.jpg/1633965006105.jpg" title="NetHope providing connectivity" alt="NetHope providing connectivity"></noscript> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> NetHope </h3> <p>Cisco helped establish NetHope in 2001 and continues to support its consortium of humanitarian organizations.</p> </div> </div> </div> </div> <div class="col third"> <div class="dm0 dmc-tl" data-config-metrics-group="Tile" data-config-metrics-title="Destination: Home" data-version="DM:components/tile/tile:V3.0.3"> <div class="med"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1100669873/bladeContents2/tile.img.jpg/1633965013256.jpg" title="Destination: Home addressing housing crisis" alt="Destination: Home addressing housing crisis" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1100669873/bladeContents2/tile.img.jpg/1633965013256.jpg" title="Destination: Home addressing housing crisis" alt="Destination: Home addressing housing crisis"></noscript> </div> </div> <div class="cnt"> <div class="rte-txt"> <h3> <a href="/c/en/us/about/csr/community/partners/destination-home.html" data-config-metrics-item="Destination: Home"> Destination: Home </a> </h3> <p>Destination: Home and Cisco are advancing innovative strategies to end homelessness.</p> </div> </div> </div> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div>  <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thml-1" data-stickynav-title="Measurable Impact" data-deeplink-name="measurable-impact" id="measurable-impact" data-config-metrics-group="Blade" data-config-metrics-title="Measurable impact in crisis response"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Measurable impact in crisis response</h2> </div> </div> </div> </div> <div class="row quarters "> <div class="col quarter"> <div class="dm0 dmc-tl grap" data-config-metrics-group="Tile" data-version="DM:components/tile/tile:V3.0.3"> <div class="med ct"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/graphic/grapClientLib.min.css"><script src="/etc/designs/cdc/dmr/graphic/grapClientLib.min.js" defer></script> <p>125</p> </div> <div class="cnt"> <div class="rte-txt"> <p>Incident responses (campaign, deployment, or technical support) from FY14-23.</p> </div> </div> </div> </div> <div class="col quarter"> <div class="dm0 dmc-tl grap" data-config-metrics-group="Tile" data-version="DM:components/tile/tile:V3.0.3"> <div class="med ct"> <p>15</p> </div> <div class="cnt"> <div class="rte-txt"> <p>Countries supported with refugee connectivity deployments.</p> </div> </div> </div> </div> <div class="col quarter"> <div class="dm0 dmc-tl grap" data-config-metrics-group="Tile" data-version="DM:components/tile/tile:V3.0.3"> <div class="med ct"> <p>13.9M</p> </div> <div class="cnt"> <div class="rte-txt"> <p>People in 45 countries benefited from Mercy Corps' Tech4Impact program.</p> </div> </div> </div> </div> <div class="col quarter"> <div class="dm0 dmc-tl grap" data-config-metrics-group="Tile" data-version="DM:components/tile/tile:V3.0.3"> <div class="med ct"> <div class="percent-wrapper"> <svg class="percent-chart" viewbox="0 0 100 100" xmlns="http://www.w3.org/2000/svg"> <circle class="pc_background" stroke="rgba(151, 151, 151, 0.19)" stroke-width="10" fill="none" cx="50" cy="50" r="45" /> <circle class="pc_circle" stroke-dasharray="258.605945,282.7431" stroke="#00bceb" stroke-width="10" stroke-linecap="round" fill="none" cx="50" cy="50" r="45" /> </svg> <div class="percent-text"> <p>95<span class="small">%</span></p> </div> </div> </div> <div class="cnt"> <div class="rte-txt"> <p>Of the 13,817 individuals receiving homelessness prevention support through Destination: Home remained stably housed.</p> </div> </div> </div> </div> </div> <div class="row full"> <div class="col full"> </div> </div> </div> </div> <div id='crisis-response' class='dmc-lb video' style='display:none'data-ltbox-type='video' role='dialog' aria-modal='true' aria-hidden='true' aria-labelledby='lb_title' aria-describedby='lb_desc' data-ltbox-title='' data-ltbox-description='' data-ltbox-content='6307730660112' data-ltbox-version = 'v2' data-config-metrics-group='Lightbox' data-config-metrics-title='' data-ltbox-style='normal' data-ltbox-component-id='crisis' data-ltbox-player-type-id = 'NJgI8K0ie' data-ltbox-account-id = '1384193102001' data-ltbox-interactivity = 'interactivityenable' data-ltbox-interactivity-override-id = '' > </div> <link rel="stylesheet" href="/etc/designs/cdc/dmr/pullquote/clientLib-v2.min.css"><link rel="stylesheet" href="/etc/designs/cdc/dmr/casestudy/clientLib.min.css">  <div class="dm0 dmc-bld compact cs-blade nopd-thm thml-0" data-config-metrics-group="Case Study Blade" data-config-metrics-title="Our response to refugee crises"> <div class="bl-cnt"> <div class="row full"> <div class="col full"> <div class="dm0 dmc-csb"> <div class="med"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/casestudy_blade.img.jpg/1679383206523.jpg" title="Group of shelters for refugees" alt="Group of shelters for refugees" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/casestudy_blade.img.jpg/1679383206523.jpg" title="Group of shelters for refugees" alt="Group of shelters for refugees"></noscript> </div> </div> <div class="cnt"> <h2>Our response to refugee crises</h2> <blockquote class="dmc-pq dm0"> <p class="quote"><span>“</span>We chose to pursue a multi-pronged approach to our response, leveraging our core competencies鈥攐ur people, products, expertise and financial resources鈥攖o respond to the refugee crisis.<span>”</span></p> <cite class="attribution">Erin Connor, Director, Cisco Crisis Response</cite> </blockquote> <ul class="ctas"><li><a class="cta pri0" href="/c/en/us/about/csr/impact/cisco-crisis-response/refugee-response.html" data-config-metrics-item="Read more">Read more</a></li></ul> </div> </div> </div> </div> </div> </div>  <div class="dm0 dmc-bld compact header-center description-center cta-center nopd-thm thml-2" data-stickynav-title="Transforming Lives" data-deeplink-name="transforming-lives" id="transforming-lives" data-config-metrics-group="Blade" data-config-metrics-title="Transforming lives"> <div class="bl-cnt "> <div class="row full"> <div class="col full"> <div class="bld-text"> <div class = "blade-header" > <h2>Transforming lives</h2> </div> <div class="blade-description" > <p>In collaboration with our partners, we use technology to transform lives.</p> </div> </div> </div> </div> <div class="row full "> <div class="col full"> <link rel="stylesheet" href="/etc/designs/cdc/dmr/mosaic/clientLib-v2.min.css"> <div class="dmc-msrow thirds" data-config-metrics-group="Mosaic Row" data-version="DM:components/mosaic/rows/mosaic-row-thirds:V1.3.1"> <div class="mscol third" data-config-metrics-title="Small Tile 1" > <div class="dm0 dmc-mstl narrow dm-cmcl nopd-thm compact var-3 focal-L" data-version="DM:components/mosaic/mosaic-narrow-tile:V2.1.1"> <a class="lnk" href="https://blogs.cisco.com/csr/a-social-good-data-platform-transforming-global-covid-response-through-citizen-engagement" data-config-metrics-item="Ushahidi"> <div class="msimg"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1146871921/bladeContents/mosaic_row_thirds_co/mosaic_col_third_1_parsys/mosaic_narrow_tile.img.jpg/1633965827566.jpg" title="Ushahidi staff at work" alt="Ushahidi staff at work" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1146871921/bladeContents/mosaic_row_thirds_co/mosaic_col_third_1_parsys/mosaic_narrow_tile.img.jpg/1633965827566.jpg" title="Ushahidi staff at work" alt="Ushahidi staff at work"></noscript> </div> </div> <span class="gradient"></span> <div class="mscnt"> <div class="inset"> <h3>Ushahidi</h3> <div class="desc"><p>Using a platform to help people access resources.</p> </div> </div> </div> </a> </div> </div> <div class="mscol third" data-config-metrics-title="Small Tile 2" > <div class="dm0 dmc-mstl narrow dm-cmcl nopd-thm compact var-3 focal-L" data-version="DM:components/mosaic/mosaic-narrow-tile:V2.1.1"> <a class="lnk" href="https://blogs.cisco.com/csr/simprints-using-touchless-biometrics" data-config-metrics-item="Simprints"> <div class="msimg"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1146871921/bladeContents/mosaic_row_thirds_co/mosaic_col_third_2_parsys/mosaic_narrow_tile.img.jpg/1633965827820.jpg" title="Simprints facial recognition in use" alt="Simprints facial recognition in use" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1146871921/bladeContents/mosaic_row_thirds_co/mosaic_col_third_2_parsys/mosaic_narrow_tile.img.jpg/1633965827820.jpg" title="Simprints facial recognition in use" alt="Simprints facial recognition in use"></noscript> </div> </div> <span class="gradient"></span> <div class="mscnt"> <div class="inset"> <h3>Simprints</h3> <div class="desc"><p>Using touchless biometrics to access healthcare.</p> </div> </div> </div> </a> </div> </div> <div class="mscol third" data-config-metrics-title="Small Tile 3" > <div class="dm0 dmc-mstl narrow dm-cmcl nopd-thm compact var-3 focal-L" data-version="DM:components/mosaic/mosaic-narrow-tile:V2.1.1"> <a class="lnk" href="https://blogs.cisco.com/csr/cisco-data-scientists-work-with-nonprofit-partner-replate-to-improve-food-recovery-and-delivery-to-communities-in-need" data-config-metrics-item="Replate and Cisco’s AI for Good"> <div class="msimg"> <div class="dm-img" src="/c/en/us/about/csr/impact/cisco-crisis-response/jcr:content/Grid/category_atl/layout-category-atl/blade_1146871921/bladeContents/mosaic_row_thirds_co/mosaic_col_third_3_parsys/mosaic_narrow_tile.img.jpg/1633965828395.jpg" title="Replate worker delivering food" alt="Replate worker delivering food" > <noscript class="dmimg-ns"><img src="/c/en/us/about/csr/impact/cisco-crisis-response/_jcr_content/Grid/category_atl/layout-category-atl/blade_1146871921/bladeContents/mosaic_row_thirds_co/mosaic_col_third_3_parsys/mosaic_narrow_tile.img.jpg/1633965828395.jpg" title="Replate worker delivering food" alt="Replate worker delivering food"></noscript> </div> </div> <span class="gradient"></span> <div class="mscnt"> <div class="inset"> <h3>Replate and Cisco鈥檚 AI for Good</h3> <div class="desc"><p>Using machine learning to maximize food recovery.</p> </div> </div> </div> </a> </div> </div> </div> </div> </div> <div class="row full"> <div class="col full"> <ul class="ctas"><li><a class="cta pri0" href="/c/en/us/about/csr/community/partners.html#~critical-human-needs-partners" data-config-metrics-item="See all community partners">See all community partners</a></li></ul> </div> </div> </div> </div>  <div class="dm0 dm-cmcl dmc-sl var-4 c-middle graphic-C no-border focal-L compact nopd-thm thml-0" data-stickynav-title="Purpose Report" data-deeplink-name="purpose-report" id="purpose-report" data-config-metrics-group="Spotlight" data-config-metrics-title="ESG Reporting Hub and 2023 Cisco Purpose Report" data-version="DM:components/spotlight/spotlight:V2.5.0"> <div class="med"> <a class="img-link" 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