CINXE.COM

知识大全 - 帮助中心 - 华强电子网

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>知识大全 - 帮助中心 - 华强电子网</title><meta name="Keywords" content="知识大全,会员特权,实体认证,诚易通标识,功能服务,商务系统" /><meta name="Description" content="华强电子网知识大全,为您提供华强电子网使用手册和产品使用向导!" /><meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7, EmulateIE9" /><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><link rel="shortcut icon" href="//www.hqewimg.com/images/base/hqlogo.ico" /><script type="text/javascript">var currentDomain = {"HqewIBSSite":"http://ibs.hqew.com","HqewIBSV2Site":"http://ibsv2.hqew.com","HqewMainSite":"http://www.hqew.com"}</script><link href="//www.hqewimg.com/css/common/base.css" rel="stylesheet" type="text/css" /><link href="//www.hqewimg.com/css/about/help/knowledge.css?01141423" rel="stylesheet" type="text/css" /><script src="//www.hqewimg.com/js/common/jquery.min.js" type="text/javascript"></script><script src="//www.hqewimg.com/js/common/ajaxRequest.js" type="text/javascript"></script><script src="//www.hqewimg.com/js/common/base.js" type="text/javascript"></script><script src="//www.hqewimg.com/js/common/init.js" type="text/javascript"></script><script src="//www.hqewimg.com/js/about/help/knowledge.js?01141423" type="text/javascript"></script></head><body><div class="g-mh-20" ><div class="topNav g-topNav"><div class="g-mlr-a g-w-1190"><div class="topNavRightMain "><ul><li class="first"><div id="login" class="g-d-ib"><a href="http://passport.hqew.com/Login">登录</a><a href="http://passport.hqew.com/Register" class="g-ml-10">免费注册</a></div><script>if (window.location.href.indexOf("/tms/")< 0) { login.State(); }</script></li><li class="J-topNav"><a href="/about/prdservice/index.html" target="_blank" class="menu ie6 g-c-p">供应商服务<span class="g-icon-downArrow"></span></a><div class="con topNav-proService"><dl><dt>套餐服务</dt><dd><a rel="nofollow" target="_blank" href="https://www.hqew.com/about/service/">会员套餐</a><a rel="nofollow" target="_blank" href="https://www.hqew.com/about/bussiness/honestyeasy.html">诚易通</a><a rel="nofollow" target="_blank" href="https://www.hqew.com/about/600/index.html">600条</a><!--<a rel="nofollow" target="_blank" href="http://about.hqew.com/yxt">华强赢销通</a>--></dd></dl><dl class="g-pt-10"><dt>增值服务</dt><dd><a rel="nofollow" target="_blank" href="https://bidding.hqew.com">竞价排名</a><a rel="nofollow" target="_blank" href="http://about.hqew.com/iscp">ISCP现货认证</a><!--<a rel="nofollow" target="_blank" href="https://www.hqew.com/yqj/brand.html">BCP现货认证</a><a rel="nofollow" target="_blank" href="http://about.hqew.com/pinpai">品牌认证</a><a rel="nofollow" target="_blank" href="http://about.hqew.com/iscp/iscpassess">现货入驻公示</a>--><a rel="nofollow" target="_blank" href="https://www.hqew.com/zt/shitirenzheng">实体认证</a><a rel="nofollow" target="_blank" href="https://job.hqew.com/home/helper">急招助手</a><a rel="nofollow" target="_blank" href="http://about.hqew.com/videoplayer">视频展播</a><a rel="nofollow" target="_blank" href="http://about.hqew.com/buyer">实单求购</a><a class="highlight" rel="nofollow" target="_blank" href="https://china.hqew.com/join">国产品牌</a><a class="highlight" rel="nofollow" target="_blank" href="http://www.hqyun.com/homenew/fht">烽火台</a><a class="highlight" rel="nofollow" target="_blank" href="http://www.hqyun.com/homenew/kdb">快递宝</a></dd></dl><dl class="g-pt-10"><dt>推广服务</dt><dd><a rel="nofollow" target="_blank" href="https://www.hqew.com/about/service_09.html">推广服务</a><a rel="nofollow" target="_blank" href="https://gys.hqew.com/gys/Promote">商家云集推广</a><a rel="nofollow" target="_blank" href="http://zhuanti.hqew.com/BrandPromote">搜索品牌推广</a></dd></dl></div></li><li class="J-topNav"><a href="javascript:void(0);" class="menu">手机端</a><div class="con topNav-mobile"><dl class="first"><dt>触屏版</dt><dd><img src="//www.hqewimg.com/images/common/cp.png" /></dd></dl><dl><dt>洽洽版</dt><dd><img src="//www.hqewimg.com/images/common/qiaqia.png" /></dd></dl></div></li><li class="J-topNav"><a href="javascript:void(0);" class="menu">微信</a><div class="con topNav-weixin"><dl><dt>官方微信</dt><dd><img src="//res-js.hqewimg.com/res/globalv2/img/hqew_qrcode_hqew.png" /></dd></dl></div></li><li class="J-topNav"><a href="javascript:void(0);" id="topNavCustomer" class="menu g-c-p">客服</a><div class="con topNav-qiaqia"><p><a href="http://crm2.qq.com/page/portalpage/wpa.php?uin=4008873118&f=1&ty=1&aty=0&a=&from=5"><span class="g-icon-tencent-qq"></span>在线咨询</a></p><p><a href="javascript:void(0);" class="i-web-qiaqia" data-inquiry="{'userid':12949}"><span class="g-icon-qiaqia g-mr-5"></span>洽洽咨询</a></p><p><a href="/about/contact.html" target="_blank"><span class="g-icon-tel g-mr-5"></span>400-988-3118</a></p></div></li></ul></div><div class="topNavLeftMain"><ul><li class="first"><strong>电子产业链<span>全程电子商务平台</span></strong></li><li class="J-topNav"><a href="javascript:void(0);" class="menu ie6">旗下网站<span class="g-icon-downArrow"></span></a><div class="con"><a href="http://www.hqbuy.com/" title="华强旗舰" class="g-lh-22" target="_blank">华强旗舰</a><a href="http://www.hqyun.com/" title="华强云平台" class="g-lh-22" target="_blank">华强云平台</a><a href="http://www.hqyun.com/product/kdb" title="快递宝" class="g-lh-22" target="_blank">快递宝</a><a href="http://www.hqew.net/" title="English" class="g-lh-22 g-c-c0" target="_blank">English</a></div></li></ul></div></div></div><div class="g-o-h" style="width: 100%; height: 0;"></div><div class="g-w-990 g-mh-20 g-mlr-a" ><div class="header"><div class="logo_con"><div class="logo"><a href="/" target="_blank"><img src="//res-js.hqewimg.com/res/global/img/about_logo.gif"/></a></div><div class="logo_help"><a href="/about/help/"><img src="//www.hqewimg.com/images/about/help/logo_help.png"/></a></div></div><!--end of logo_con--><div style="margin-bottom:0px" class="g-menu"><ul class="g-cf"><li class="first" id="h_m1"><a class="w75" href="/about/help/index.html">首页</a><b></b></li><li class="" id="h_m2"><a class="w75" href="/about/help/question.html">我的提问</a><b></b></li><li class=cur fcur" id="h_m3"><a class="w100" href="/about/help/knowLedge.html">知识大全</a><b></b></li><li class="" id="h_m4"><a class="w100" href="/about/help/guide.html">客服向导</a><b></b></li><li class="last"></li><li class="w455"></li><li style="background-position: 0 -270px;" class="g-drop"><a class="menu" id="head_customer"></a><div class="list head_customer g-d-n"><p><a href="javascript:;" class="g-ico-qq" id="head_hqm">洽洽咨询</a></p><p><a target="_blank" href="/about/contact.html" class="g-ico-phone-red">400-887-3118</a></p></div></li></ul></div><!--enf of nav--></div><!--end header--><div class="container"><div class="container_left"><div class="searchbox"><h3>我要搜索</h3><form id="form1" action="javascript:" onsubmit="Search();return false;" ><p><input type="text" id="txt_search" /><input type="submit" value="搜索" id="btn_search" /></p></form></div><div class="search_nav"><ul class="menu"><li><a href="#">资料信息</a><ul><li><a href="/about/help/knowledge-1--1-7.html" target="">登录|注册</a></li><li><a href="/about/help/knowledge-1--1-8.html" target="">修改注册信息</a></li><li><a href="/about/help/knowledge-1--1-9.html" target="">修改密码</a></li></ul></li><li><a href="#">买家帮助</a><ul><li><a href="/about/help/knowledge-1--2-10.html" target="">搜索供应信息</a></li><li><a href="/about/help/knowledge-1--2-11.html" target="">发布求购信息</a></li><li><a href="/about/help/knowledge-1--2-12.html" target="">洽洽|留言|询价</a></li></ul></li><li><a href="#">卖家帮助</a><ul><li><a href="/about/help/knowledge-1--3-13.html" target="" >搜索求购信息</a></li><li><a href="/about/help/knowledge-1--2-14.html" target="">IC库存</a></li><li><a href="/about/help/knowledge-1--3-15.html" target="">非IC</a></li><li><a href="/about/help/knowledge-1--3-16.html" target="">推介信息</a></li><li><a href="/about/help/knowledge-1--3-17.html" target="">商友社区</a></li></ul></li><li><a href="#">功能服务</a><ul><li><a href="/about/help/knowledge-1--4-18.html" target="">服务订购</a></li><li><a href="/about/help/knowledge-1--4-19.html" target="" >订单</a></li><li><a href="/about/help/knowledge-1--4-20.html" target="" >货到付款</a></li><li><a href="/about/help/knowledge-1--4-21.html" target="">预付款账户</a></li></ul></li><li><a href="#">商务系统</a><ul><li><a href="/about/help/knowledge-1--5-22.html" target="">我的采购</a></li><li><a href="/about/help/knowledge-1--5-23.html" target="">我的供求</a></li><li><a href="/about/help/knowledge-1--5-24.html" target="">客户服务</a></li><li><a href="/about/help/knowledge-1--5-25.html" target="">求职招聘</a></li></ul></li><li><a href="#">产品服务</a><ul><li><a href="/about/help/knowledge-1--6-26.html" target="">会员套餐</a></li><li><a href="/about/help/knowledge-1--6-27.html" target="">诚易通</a></li><li><a href="/about/help/knowledge-1--6-28.html" target="">竞价排名</a></li><li><a href="/about/help/knowledge-1--6-29.html" target="">洽洽</a></li><li><a href="/about/help/knowledge-1--6-30.html" target="">ISCP现货认证</a></li><li><a href="/about/help/knowledge-1--6-39.html" target="">品牌认证计划</a></li><li><a href="/about/help/knowledge-1--6-40.html" target="">BCP认证</a></li><li><a href="/about/help/knowledge-1--6-31.html" target="">旺铺</a></li><li><a href="/about/help/knowledge-1--6-32.html" target="">600条</a></li><li><a href="/about/help/knowledge-1--6-41.html" target="">实体认证</a></li></ul></li></ul></div></div><div class="container_right"><div class="cont_header"><h3>问题答案</h3></div><div class="container_content"><div class="content_answer"><b>每个库存型号后面是否都有诚易通标识?</b><div class="ct_1"><p>IC搜索结果页面库存型号后将不再展示诚易通标识,但公司名片的“公司资质”中会展示相应的诚易通标识。</p></div><ul><a id="useful" href="javascript:AddAnswerUsefullCount(71,1)">有用<span id="71y">(97)</span></a><a id="futility" href="javascript:AddAnswerUsefullCount(71,0)">无用<span id="71n">(19)</span></a></li></ul></div><div class="content_answer"><b>我忘记用户名,不能登录了怎么办?</b><div class="ct_1"><p>请点击这里:忘记用户名,输入您的注册邮箱地址,即可接收到该邮箱对应的用户名。 如果您忘记注册邮箱或者不能自己找回,请致电:400-887-3118,我们的客服人员将为您提供热忱的服务。</p></div><ul><a id="useful" href="javascript:AddAnswerUsefullCount(6,1)">有用<span id="6y">(95)</span></a><a id="futility" href="javascript:AddAnswerUsefullCount(6,0)">无用<span id="6n">(17)</span></a></li></ul></div><div class="content_answer"><b>历史聊天记录在哪里查看?</b><div class="ct_1"><p>1) 登录华强电子网互联商务系统,然后依次选择互联商务系统导航栏中的&ldquo;客户服务&rdquo;、&ldquo;我的商友&rdquo;;<br />2) 在左侧商友列表中选择要查看聊天记录的对象,就可以查看到和他/她的历史聊天记录了。</p></div><ul><a id="useful" href="javascript:AddAnswerUsefullCount(17,1)">有用<span id="17y">(84)</span></a><a id="futility" href="javascript:AddAnswerUsefullCount(17,0)">无用<span id="17n">(13)</span></a></li></ul></div><div class="content_answer"><b>忘记密码怎么办?</b><div class="ct_1"><p>如图一,点击首页注册区&ldquo;忘记密码&rdquo;按钮,进入页面如图二所示;填上您的用户名,点击&ldquo;下一步&rdquo;,进入页面如图三所示;输入密码提示问题的答案,点击&ldquo;确认&rdquo;,系统将发送一个新密码到您的注册邮箱,如图四所示;去邮箱取回新密码,即可用新密码进行登录。(如果找回密码过程中还有什么疑惑,可致电:400-887-3118进行查询)。</p><p><img src="http://2011.hqew.com/Images/Public/Help/hot_05.gif" /></p><p><img src="http://2011.hqew.com/Images/Public/Help/hot_06.gif" /></p><p><img src="http://2011.hqew.com/Images/Public/Help/hot_07.gif" /></p><p><img src="http://2011.hqew.com/Images/Public/Help/hot_08.gif" /></p></div><ul><a id="useful" href="javascript:AddAnswerUsefullCount(23,1)">有用<span id="23y">(82)</span></a><a id="futility" href="javascript:AddAnswerUsefullCount(23,0)">无用<span id="23n">(14)</span></a></li></ul></div><div class="content_answer"><b>为什么不能修改用户名?</b><div class="ct_1"><p>查看客户留言有两种方式<br />用户名是您在华强电子网的身份标识,具有唯一性和永久性,一旦注册成功就无法再更改,因此,在注册时请您选择自己喜欢并能牢记的名称作为用户名。</p></div><ul><a id="useful" href="javascript:AddAnswerUsefullCount(16,1)">有用<span id="16y">(60)</span></a><a id="futility" href="javascript:AddAnswerUsefullCount(16,0)">无用<span id="16n">(9)</span></a></li></ul></div><div class="g-page g-page2 sjpage p-t-10" id="pagecontrol"><p class="g-ta-r g-pr-10"><a class="prev " title="上一页"></a><a class="num cur">1</a><a class="num g-c-b" href="/about/help/knowledge-2--1-7.html">2</a><a class="next n" href="/about/help/knowledge-2--1-7.html" title="下一页"></a></p></div></div><!-- 如果没有搜索到结果显示区域--><div class="emptycontainer" style="display:none"><div class="alert_img"><img src="//www.hqewimg.com/images/about/help/alert_info.png" /></div><div class="alert_info"><p>对不起!没有搜索到您想要的结果</p><a href="/about/help/index.html">去提问题等待客服解答</a></div></div><!--end search--></div><!--<div class="footer"><div class="bottom"><span><a href="#">关于华强电子网</a>-</span><span><a href="#">联系我们</a>-</span><span><a href="#">帮助中心</a>-</span><span><a href="#">服务介绍</a>-</span><span><a href="#">网站导航</a>-</span><span><a href="#">服务条款</a>-</span><span><a href="#">法律声明</a>-</span><span><a href="#">合作伙伴</a></span></div><div class="bottom1"><span><a href="#"><img src="//www.hqewimg.com/images/about/help/ico_1.png"/></a></span><span><a href="#"><img src="//www.hqewimg.com/images/about/help/ico_2.png"/></a></span></div><div class="bottom3"><span><a href="#">华强电子网</a>-<a href="#">繁体</a>-<a href="#">English</a>|</span><span><a href="#">华强LED网</a>|</span><span><a href="#">华强手机制造网</a>|</span><span><a href="#">华强电子交易所</a>|</span><span><a href="#">外贸通</a>·<a href="#">中国电子市场价格指数</a>|</span><span><a href="#">华强商城</a>|</span><span><a href="#">华强电子检测中心</a>|</span><span><a href="#">电子发烧友</a></span></div><div class="bottom4"><span><a href="#">华强电子网 (www.hqe.com)</a></span><span>版权所有2002-2011</span><span>经营许可证:粤B2-20090028</span><span>软件企业认证:深R-2008-0255</span></div><div class="bottom5"><a href="#"><img src="//www.hqewimg.com/images/about/help/footer_ico_1.png" /></a><a href="#"><img src="//www.hqewimg.com/images/about/help/footer_ico_2.png" /></a><a href="#"><img src="//www.hqewimg.com/images/about/help/footer_ico_3.png" /></a><a href="#"><img src="//www.hqewimg.com/images/about/help/footer_ico_4.png" /></a></div></div>--></div><!-- end container--><div class="cl"></div><style type="text/css">.weixin{position:relative;} .weixin img{display:none; position:absolute;top:32px;left:0;} .weixin:hover img{display:block;}</style><div class="g-foot" id="g-foot"><p><a href="/about/index.html" target="_blank">关于华强电子网</a>-<a href="/about/contact.html" target="_blank">联系我们</a>-<a rel="nofollow" target="_blank" href="/about/help/">帮助中心</a>-<a rel="nofollow" href="/about/prdservice/index.html" target="_blank">服务介绍</a>-<a href="http://sitemap.hqew.com/" target="_blank">网站导航</a>-<a href="http://icxh.hqew.com/" target="_blank">IC</a>-<a rel="nofollow" href="/about/us_06.html" target="_blank">服务条款</a>-<a rel="nofollow" href="/about/us_05.html" target="_blank">法律声明</a>-<a rel="nofollow" href="/about/link.html" target="_blank">合作伙伴</a>-<a rel="nofollow" href="/about/QrCode.html" target="_blank">二维码导航</a></p><p><a class="customer g-c-66" href="/about/contact.html" target="_blank">客服热线:<strong>400-988-3118</strong></a><a rel="nofollow" target="_blank" href="http://im.hqew.com/mobile/" class="qiaqia g-c-66">洽洽客户端</a>&nbsp;&nbsp;&nbsp;&nbsp; 关注我们:<a rel="nofollow" target="_blank" href="http://e.weibo.com/hqewcom" class="weibo g-c-66">官方微博</a><a rel="nofollow" class="qzone g-c-66" href="http://user.qzone.qq.com/1016026607" target="_bank">官方空间</a><a rel="nofollow" class="weixin g-c-66" onclick="weixincode_show();">官方微信<img src="//res-js.hqewimg.com/res/globalv2/img/hqew_qrcode-wechat-footer.png" width="100" ></a></p><p><a target="_blank" href="/">华强电子网</a>-<a class="g-c-c0" rel="nofollow" target="_blank" href="http://www.hqew.net/">English</a>I<a target="_blank" href="http://www.hqbuy.com/">华强商城</a>I<a target="_blank" href="http://www.hqyun.com/product/kdb">快递宝</a></p><p class="g-c-66"><span class="g-mlr-10">华强电子网 (www.hqew.com) 版权所有2002-2024</span><a class="g-mlr-10" href="http://beian.miit.gov.cn/" target="_blank">粤ICP备08036625号</a><span class="g-mlr-10">经营许可证:<a target="_blank" href="/about/us_04.html">粤B2-20090028</a></span><span class="g-mlr-10"><a target="_blank" href="/about/us_03.html#p1">人力资源服务许可证</a></span><span class="g-mlr-10"><a target="_blank" href="/about/us_03.html#p2">软件企业认证</a></span></p><p><a rel="nofollow" target="_blank" href="http://www.cyberpolice.cn/wfjb/" class="sz110"></a><a rel="nofollow" target="_blank" href="/about/us_04.html" class="icp"></a><a rel="nofollow" target="_blank" href="https://szcert.ebs.org.cn/5f27e76e-13e4-4e2d-9f19-7fc403255ac8" class="ebs" title="深圳市市场监督管理局企业主体身份公示"></a><a rel="nofollow" target="_blank" href="https://ss.knet.cn/verifyseal.dll?sn=e21032644030083272wa8l000000&ct=df&pa=533681" class="cnnic"></a><a rel="nofollow" target="_blank" href="https://ss.zmlmw.com/credit898231331698.html" class="ebs2"></a></p><span class="code" id="f-weixin" style="display: none;"><a class="closecode" onclick="weixincode_hide();"></a></span></div><script src="//res-js.hqewimg.com/res/global/js/tongji.js"></script><script src="//res-js.hqewimg.com/res/link/link/js/external_link.js?20211222"></script></div></div></body></html>

Pages: 1 2 3 4 5 6 7 8 9 10