CINXE.COM
FAQ - LyraThemes
<!DOCTYPE html> <html lang="en-US"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="pingback" href="https://www.lyrathemes.com/xmlrpc.php"> <!-- HTML5 shim and Respond.js IE8 support of HTML5 elements and media queries --> <!--[if lt IE 9]> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/html5shiv.js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/respond.min.js"></script> <![endif]--> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <!-- This site is optimized with the Yoast SEO plugin v24.2 - https://yoast.com/wordpress/plugins/seo/ --> <title>FAQ - LyraThemes</title> <link rel="canonical" href="https://www.lyrathemes.com/faq/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="FAQ - LyraThemes" /> <meta property="og:description" content="What is the pricing structure for your themes? Simply put, $39 buys you the upgraded / pro version of a theme to keep and use for as long as you like, and the $7.99/month subscription buys you access to future updates, file downloads, and our premium one-on-one support. The first month of support and updates […]" /> <meta property="og:url" content="https://www.lyrathemes.com/faq/" /> <meta property="og:site_name" content="LyraThemes" /> <meta property="article:modified_time" content="2023-01-01T09:26:58+00:00" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:label1" content="Est. reading time" /> <meta name="twitter:data1" content="5 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.lyrathemes.com/faq/","url":"https://www.lyrathemes.com/faq/","name":"FAQ - LyraThemes","isPartOf":{"@id":"https://www.lyrathemes.com/#website"},"datePublished":"2016-03-31T14:12:13+00:00","dateModified":"2023-01-01T09:26:58+00:00","breadcrumb":{"@id":"https://www.lyrathemes.com/faq/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://www.lyrathemes.com/faq/"]}]},{"@type":"BreadcrumbList","@id":"https://www.lyrathemes.com/faq/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.lyrathemes.com/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https://www.lyrathemes.com/#website","url":"https://www.lyrathemes.com/","name":"LyraThemes","description":"Premium Wordpress Themes","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.lyrathemes.com/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}</script> <!-- / Yoast SEO plugin. --> <link rel='dns-prefetch' href='//fonts.googleapis.com' /> <link rel="alternate" type="application/rss+xml" title="LyraThemes » Feed" href="https://www.lyrathemes.com/feed/" /> <link rel="alternate" type="application/rss+xml" title="LyraThemes » Comments Feed" href="https://www.lyrathemes.com/comments/feed/" /> <script type="text/javascript"> /* <![CDATA[ */ window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/www.lyrathemes.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.7.2"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); /* ]]> */ </script> <link rel='stylesheet' id='woocommerce-pdf-frontend-css-css' href='https://www.lyrathemes.com/wp-content/plugins/woocommerce-pdf-invoice/assets/css/woocommerce-pdf-frontend-css.css?ver=5.0.7' type='text/css' media='all' /> <link rel='stylesheet' id='wc-blocks-integration-css' href='https://www.lyrathemes.com/wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/build/index.css?ver=6.2.0' type='text/css' media='all' /> <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://www.lyrathemes.com/wp-includes/css/dist/block-library/style.min.css?ver=6.7.2' type='text/css' media='all' /> <style id='digital-license-manager-licenses-check-style-inline-css' type='text/css'> .dlm-block-licenses-check .dlm-form-row{margin-bottom:10px;width:100%!important}.dlm-block-licenses-check .dlm-form-row>label{display:block!important;font-weight:600;width:100%}.dlm-block-licenses-check .dlm-form-row>.dlm-form-control{width:100%}.dlm-block-licenses-check .dlm-block-licenses-check-results{margin-bottom:10px;padding:0;position:relative}.dlm-block-licenses-check .dlm-block-licenses-check--results-close{cursor:pointer;font-size:20px;position:absolute;right:15px;top:5px}.dlm-block-licenses-check .dlm-block-licenses-check--results-active,.dlm-block-licenses-check .dlm-block-licenses-check--results-valid{border:2px solid #36be6c}.dlm-block-licenses-check .dlm-block-licenses-check--results-expired{border:2px solid #dc3545}.dlm-block-licenses-check--results>p{margin-bottom:0!important;margin-top:0!important;padding:10px!important} </style> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--font-family--inter: "Inter", sans-serif;--wp--preset--font-family--cardo: Cardo;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='contact-form-7-css' href='https://www.lyrathemes.com/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=6.0.3' type='text/css' media='all' /> <link rel='stylesheet' id='woocommerce-layout-css' href='https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/css/woocommerce-layout.css?ver=9.3.3' type='text/css' media='all' /> <link rel='stylesheet' id='woocommerce-smallscreen-css' href='https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/css/woocommerce-smallscreen.css?ver=9.3.3' type='text/css' media='only screen and (max-width: 768px)' /> <link rel='stylesheet' id='woocommerce-general-css' href='https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/css/woocommerce.css?ver=9.3.3' type='text/css' media='all' /> <style id='woocommerce-inline-inline-css' type='text/css'> .woocommerce form .form-row .required { visibility: visible; } </style> <link rel='stylesheet' id='affwp-forms-css' href='https://www.lyrathemes.com/wp-content/plugins/affiliate-wp/assets/css/forms.min.css?ver=2.27.3' type='text/css' media='all' /> <link rel='stylesheet' id='metorik-css-css' href='https://www.lyrathemes.com/wp-content/plugins/metorik-helper/assets/css/metorik.css?ver=2.0.9' type='text/css' media='all' /> <link rel='stylesheet' id='lyrathemes-googlefont1-css' href='//fonts.googleapis.com/css?family=Raleway%3A200%2C300%2C400%2C500%2C600%2C700%2C800%2C900&ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='lyrathemes-googlefont2-css' href='//fonts.googleapis.com/css?family=Lato%3A400%2C700%2C300&ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='bootstrap-css' href='https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/css/bootstrap.min.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='font-awesome-css' href='https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/css/font-awesome.min.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='jquery-dropdown-css' href='https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/css/jquery.dropdown.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='lyrathemes-style-css' href='https://www.lyrathemes.com/wp-content/themes/lyrathemes/style.css?ver=6.7.2' type='text/css' media='all' /> <link rel='stylesheet' id='recent-posts-widget-with-thumbnails-public-style-css' href='https://www.lyrathemes.com/wp-content/plugins/recent-posts-widget-with-thumbnails/public.css?ver=7.1.1' type='text/css' media='all' /> <script type="text/javascript" src="https://www.lyrathemes.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/jquery-blockui/jquery.blockUI.min.js?ver=2.7.0-wc.9.3.3" id="jquery-blockui-js" defer="defer" data-wp-strategy="defer"></script> <script type="text/javascript" id="wc-add-to-cart-js-extra"> /* <![CDATA[ */ var wc_add_to_cart_params = {"ajax_url":"\/wp-admin\/admin-ajax.php","wc_ajax_url":"\/?wc-ajax=%%endpoint%%","i18n_view_cart":"View cart","cart_url":"https:\/\/www.lyrathemes.com\/checkout\/","is_cart":"","cart_redirect_after_add":"no"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/frontend/add-to-cart.min.js?ver=9.3.3" id="wc-add-to-cart-js" defer="defer" data-wp-strategy="defer"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/js-cookie/js.cookie.min.js?ver=2.1.4-wc.9.3.3" id="js-cookie-js" defer="defer" data-wp-strategy="defer"></script> <script type="text/javascript" id="woocommerce-js-extra"> /* <![CDATA[ */ var woocommerce_params = {"ajax_url":"\/wp-admin\/admin-ajax.php","wc_ajax_url":"\/?wc-ajax=%%endpoint%%"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/frontend/woocommerce.min.js?ver=9.3.3" id="woocommerce-js" defer="defer" data-wp-strategy="defer"></script> <script type="text/javascript" id="jquery-cookie-js-extra"> /* <![CDATA[ */ var affwp_scripts = {"ajaxurl":"https:\/\/www.lyrathemes.com\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.4.1-wc.9.3.3" id="jquery-cookie-js" data-wp-strategy="defer"></script> <script type="text/javascript" id="affwp-tracking-js-extra"> /* <![CDATA[ */ var affwp_debug_vars = {"integrations":{"woocommerce":"WooCommerce"},"version":"2.27.3","currency":"USD","ref_cookie":"affwp_ref","visit_cookie":"affwp_ref_visit_id","campaign_cookie":"affwp_campaign"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/affiliate-wp/assets/js/tracking.min.js?ver=2.27.3" id="affwp-tracking-js"></script> <link rel="https://api.w.org/" href="https://www.lyrathemes.com/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.lyrathemes.com/wp-json/wp/v2/pages/126" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://www.lyrathemes.com/xmlrpc.php?rsd" /> <meta name="generator" content="WordPress 6.7.2" /> <meta name="generator" content="WooCommerce 9.3.3" /> <link rel='shortlink' href='https://www.lyrathemes.com/?p=126' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.lyrathemes.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.lyrathemes.com%2Ffaq%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.lyrathemes.com/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.lyrathemes.com%2Ffaq%2F&format=xml" /> <script type="text/javascript"> var AFFWP = AFFWP || {}; AFFWP.referral_var = 'ref'; AFFWP.expiration = 60; AFFWP.debug = 0; AFFWP.referral_credit_last = 1; </script> <noscript><style>.woocommerce-product-gallery{ opacity: 1 !important; }</style></noscript> <style class='wp-fonts-local' type='text/css'> @font-face{font-family:Inter;font-style:normal;font-weight:300 900;font-display:fallback;src:url('https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/fonts/Inter-VariableFont_slnt,wght.woff2') format('woff2');font-stretch:normal;} @font-face{font-family:Cardo;font-style:normal;font-weight:400;font-display:fallback;src:url('https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/fonts/cardo_normal_400.woff2') format('woff2');} </style> <link rel="icon" href="https://www.lyrathemes.com/wp-content/uploads/2017/01/lyrathemes-100x100.jpeg" sizes="32x32" /> <link rel="icon" href="https://www.lyrathemes.com/wp-content/uploads/2017/01/lyrathemes.jpeg" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.lyrathemes.com/wp-content/uploads/2017/01/lyrathemes.jpeg" /> <meta name="msapplication-TileImage" content="https://www.lyrathemes.com/wp-content/uploads/2017/01/lyrathemes.jpeg" /> <style type="text/css" id="wp-custom-css"> /* bluehost square sidebar */ #image-8 img { border-style: solid; border-width: 3px; border-color: #b75fe6; } .price_tag .price{line-height:2.0;} #themes h1, #themes h3 { color: #6f26ac; } .btn-primary { background: #6f26ac; border: 2px solid #6f26ac; } .btn-primary:hover { color: black; background: white; border: 2px solid #6f26ac; } .navbar-brand { height: auto; } #menu-header { margin-top: 25px; } /* annual subscription page */ .page-id-178579 .price_tag .price, .page-id-179892 .price_tag .price { display: table; } .page-id-178579 .price_tag .price span, .page-id-179892 .price_tag .price span { vertical-align: middle; display: table-cell; } .page-id-178579 .price_tag:not(.annual), .page-id-179892 .price_tag:not(.annual), .page-id-178579 .introducing-theme p.text-center, .page-id-179892 .introducing-theme p.text-center { display: none; } </style> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-79192041-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-79192041-1'); gtag('config', 'G-ZY3DYB1XW0'); </script> </head> <body class="page-template-default page page-id-126 theme-lyrathemes woocommerce-no-js"> <header id="site-header" itemscope="itemscope" itemtype="http://schema.org/WPHeader"> <!-- Navbar --> <nav class="navbar" role="navigation" itemscope="itemscope" itemtype="http://schema.org/SiteNavigationElement"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target=".navbar-collapse"><i class="fa fa-bars"></i></button> <!-- Logo --> <div itemprop="publisher" itemscope itemtype="https://schema.org/Organization"><a class="navbar-brand" href="https://www.lyrathemes.com/"><img itemprop="logo" itemscope itemtype="https://schema.org/ImageObject" src="https://www.lyrathemes.com/wp-content/uploads/2016/06/lyrathemes-logo-min.png" alt="LyraThemes" /></a><meta itemprop="url" content="https://www.lyrathemes.com/wp-content/uploads/2016/06/lyrathemes-logo-min.png"></div> <!-- /Logo --> </div> <!-- Navigation --> <div class="navbar-collapse collapse"><ul id="menu-header" class="nav navbar-nav navbar-right"><li id="menu-item-19" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-home menu-item-19"><a title="Home" href="https://www.lyrathemes.com">Home</a></li> <li id="menu-item-21" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-21 dropdown"><a title="Themes" href="#" data-toggle="dropdown" class="dropdown-toggle">Themes <b class="caret"></b></a> <ul role="menu" class=" dropdown-menu"> <li id="menu-item-5956" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5956"><a title="Kale Pro" href="https://www.lyrathemes.com/kale-pro/">Kale Pro</a></li> <li id="menu-item-32428" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-32428"><a title="Elara Pro" href="https://www.lyrathemes.com/elara-pro/">Elara Pro</a></li> <li id="menu-item-5955" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5955"><a title="Juliet Pro" href="https://www.lyrathemes.com/juliet-pro/">Juliet Pro</a></li> <li id="menu-item-53601" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-53601"><a title="Cressida Pro" href="https://www.lyrathemes.com/cressida-pro/">Cressida Pro</a></li> <li id="menu-item-15347" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-15347"><a title="Ariel Pro" href="https://www.lyrathemes.com/ariel-pro/">Ariel Pro</a></li> <li id="menu-item-5958" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5958"><a title="Vega Pro" href="https://www.lyrathemes.com/vega-pro/">Vega Pro</a></li> <li id="menu-item-5957" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5957"><a title="Sirius Pro" href="https://www.lyrathemes.com/sirius-pro/">Sirius Pro</a></li> </ul> </li> <li id="menu-item-316" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-316"><a title="Blog" href="https://www.lyrathemes.com/blog/">Blog</a></li> <li id="menu-item-10599" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-10599"><a title="Documentation" target="_blank" href="https://help.lyrathemes.com/">Documentation</a></li> <li id="menu-item-290" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-290"><a title="Sign In" href="https://www.lyrathemes.com/my-account/">Sign In</a></li> </ul></div> <!-- /Navigation --> </div> </nav> <!-- /Navbar --> </header> <section class="content bg_white"> <div class="container"> <div class="row"> <div class="col-sm-9"> <div id="mainbar" class="page-content-column"> <div id="page-126" class="clearfix post-126 page type-page status-publish hentry"> <h2 class="section-title">FAQ</h2> <!-- Page Content --> <div class="page-content"> <ol class="faq-list"> <li> <h4>What is the pricing structure for your themes?</h4> <p>Simply put, $39 buys you the upgraded / pro version of a theme to keep and use for as long as you like, and the $7.99/month subscription buys you access to future updates, file downloads, and our premium one-on-one support. The first month of support and updates is free, and the first subscription is charged a month from your original purchase. Subscriptions can be cancelled at any time.</li> <li> <h4>Are there any recurring payments involved with my purchase?</h4> <p>Yes, there is a $7.99 per month charge for ongoing access to updates, file downloads, and support. The first month is free and you can cancel at any time. So you can purchase the theme for $39 and cancel your subscription before the month is over and you will not be charged the first payment of $7.99. If you cancel, you can still use the theme files you’ve purchased and downloaded. However you will no longer have access to theme updates, any file downloads, or premium one on one support.</li> <li> <h4>Can I cancel my subscription at any time?</h4> <p>Yes, you can cancel at any time. To cancel your subscription, log into <a href="/my-account/">your account</a> and view the subscription you want to cancel. Once on the subscription detail page, you can click cancel.</li> <li> <h4>How do I cancel my subscription?</h4> <p>To cancel your subscription, log into <a href="/my-account/">your account</a> and view the subscription you want to cancel. Once on the subscription detail page, you can click cancel.</li> <li> <h4>After I cancelled my subscription, the status shows as “Pending Cancellation”. What does this mean?</h4> <p>A status of “Pending Cancellation” means that although your subscription will not automatically renew again, you will continue to receive access to your theme download for the prepaid term of the subscription. When your current subscription term (the ongoing month) ends, your subscription will be cancelled completely and you will no longer have access to the theme download. Please note, you can continue to use the theme you purchased for as long as you like – but it will no longer be available for download in your LyraThemes dashboard.</li> <li> <h4>Can I renew my subscription after cancelling it?</h4> <p>We would love to have you back. You can renew your subscription for a theme by <a href="/contact/">contacting us</a> or by “resubscribing” from your account dashboard under “Subscriptions”.</li> <li> <h4>What is the advantage of keeping the subscription?</h4> <p>Apart from the fact that you can contact support with any question regarding the theme, its usage and configuration and get advise on customization, you get constant updates to the theme which may include new features, bug fixes, security patches and improvements. For about 25 cents a day, your theme will stay up to date and you will have access to ongoing updates for the product.</li> <li> <h4>What is covered under support?</h4> <p>We will help you with any issues you have with the setup, configuration, and use of the theme. Will will resolve any bugs that you may stumble upon in a timely manner and suggest solutions to any specific problems you may face. For more details, please review the complete <a href="/support-policy/">support policy</a>.</li> <li> <h4>What is <u>not</u> covered by support?</h4> <p>We are unable to provide support for customization requests. So if you have made changes to the theme, we will be limited to supporting the product that was not modified and cannot advise you on the modifications made. Also, if you need specific customizations to the theme, they will not be covered under our support policy. If you are unfamiliar with code and templates and resolving potential conflicts, you will need to contact a developer. Or you can contact us for any specific needs and we can give you a time/cost quote accordingly. Click <a href="/customization/">here</a> for more details. For more details, please review the complete <a href="/support-policy/">support policy</a>.</li> <li> <h4>Can I get my money back if I am not satisfied?</h4> <p>All sales are considered final. We offer a free version with every premium theme that can be tried and tested before you purchase the Pro version. If you’re having any issues with your purchased theme, we would love to help you resolve any issues – please <a href="/support/">submit a support request</a> if you need any assistance. If you would still like to reach out with a refund request, feel free to write to us via our contact form <a href="/contact/">here</a> and someone from our Billing Department will get in touch with you to make the final determination.</li> <li> <h4>How many sites can I use the theme on?</h4> <p>All of our themes are licensed under the <a href="http://www.gnu.org/licenses/gpl.html" target="_blank" rel="noopener">GNU General Public License</a>. You may modify and use the themes on an unlimited number of websites and domains.</li> <li> <h4>Am I allowed to remove the copyright info at the bottom?</h4> <p>All our themes come with a default copyright notice at the bottom. You can change it or remove it by going to Appearance->Customize->Copyright.</li> <li> <h4>How do I upgrade the theme or download the latest version?</h4> <p>If the theme has an update available, a notification will appear on your Dashboard. You can then log into your LyraThemes account at <a href="https://www.lyrathemes.com/my-account/">https://www.lyrathemes.com/my-account/</a> and download the latest version. The latest version will be the one available for download – older versions are not maintained or made available for download.</li> <li> <h4>I have questions about a theme before I make the purchase. Who do I contact?</h4> <p>If you have any questions or concerns, please <a href="/contact/">contact us</a> and we would be happy to help!</li> <p><!-- <li> <h4>Why do I see a charge from "EGREENWSLLC" or "Egreen Web Services LLC" on my credit card, Paypal, or bank statement?</h4> LyraThemes lyrathemes.com is owned and operated by Egreen Web Services LLC. The charge you see is in the name of the parent company and is valid.</li> --> </ol> </div> <!-- /Page Content --> </div> </div> </div> <!-- Sidebar --> <div class="col-sm-3"> <div id="sidebar" itemscope="itemscope" itemtype="http://schema.org/WPSideBar"> <div id="media_image-3" class="widget widget_media_image"><h3 class="widget-title">The Ultimate Food Blog Theme</h3><img width="340" height="450" src="https://www.lyrathemes.com/wp-content/uploads/2016/07/kale-food-blog.jpg" class="image wp-image-1149 alignnone attachment-full size-full" alt="" style="max-width: 100%; height: auto;" decoding="async" fetchpriority="high" /></div></div> </div> <!-- /Sidebar --> </div> </div> </section> <footer itemscope="itemscope" itemtype="http://schema.org/WPFooter"> <div class="container"> <!-- Logo --> <div class="logo-foot"><a href="https://www.lyrathemes.com/"><img src="https://www.lyrathemes.com/wp-content/uploads/2016/06/logo-foot-min.png" alt="LyraThemes" /></a></div> <!-- /Logo --> <!-- Navigation --> <ul id="menu-footer" class="nav-foot"><li id="menu-item-123" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-123"><a href="https://www.lyrathemes.com/my-account/">Account</a></li> <li id="menu-item-131" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-126 current_page_item menu-item-131"><a href="https://www.lyrathemes.com/faq/" aria-current="page">FAQ</a></li> <li id="menu-item-8298" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8298"><a href="https://www.lyrathemes.com/support/">Support</a></li> <li id="menu-item-29" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-29"><a href="https://www.lyrathemes.com/contact/">Contact</a></li> <li id="menu-item-289" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-289"><a href="https://www.lyrathemes.com/customization/">Customization</a></li> <li id="menu-item-994" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-994"><a href="https://www.lyrathemes.com/affiliates/">Affiliates</a></li> <li id="menu-item-30" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-30"><a href="https://www.lyrathemes.com/terms/">Terms</a></li> <li id="menu-item-119471" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-119471"><a rel="privacy-policy" href="https://www.lyrathemes.com/privacy/">Privacy Policy</a></li> </ul> <!-- /Navigation --> <div id="text-3" class="widget widget_text copyright"> <div class="textwidget">© 2016 - 2023 LyraThemes.com<br /> Made with ❤️ in Texas</div> </div> </div> </footer> <script type='text/javascript'> (function () { var c = document.body.className; c = c.replace(/woocommerce-no-js/, 'woocommerce-js'); document.body.className = c; })(); </script> <link rel='stylesheet' id='wc-blocks-style-css' href='https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/client/blocks/wc-blocks.css?ver=wc-9.3.3' type='text/css' media='all' /> <script type="text/javascript" src="https://www.lyrathemes.com/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/contact-form-7/includes/swv/js/index.js?ver=6.0.3" id="swv-js"></script> <script type="text/javascript" id="contact-form-7-js-before"> /* <![CDATA[ */ var wpcf7 = { "api": { "root": "https:\/\/www.lyrathemes.com\/wp-json\/", "namespace": "contact-form-7\/v1" } }; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/contact-form-7/includes/js/index.js?ver=6.0.3" id="contact-form-7-js"></script> <script type="text/javascript" id="metorik-js-js-extra"> /* <![CDATA[ */ var metorik_params = {"source_tracking":{"enabled":true,"cookie_lifetime":6,"session_length":30,"sbjs_domain":false,"cookie_name":"mtk_src_trk"},"cart_tracking":{"enabled":false,"cart_items_count":0,"item_was_added_to_cart":false,"wc_ajax_capture_customer_data_url":"\/?wc-ajax=metorik_capture_customer_data","wc_ajax_email_opt_out_url":"\/?wc-ajax=metorik_email_opt_out","wc_ajax_email_opt_in_url":"\/?wc-ajax=metorik_email_opt_in","wc_ajax_seen_add_to_cart_form_url":"\/?wc-ajax=metorik_seen_add_to_cart_form","add_cart_popup_should_scroll_to":true,"add_cart_popup_placement":"bottom","add_to_cart_should_mark_as_seen":true,"add_to_cart_form_selectors":[".ajax_add_to_cart",".single_add_to_cart_button"]},"nonce":"2536165a3c"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/metorik-helper/assets/js/metorik.min.js?ver=2.0.9" id="metorik-js-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/bootstrap.min.js?ver=6.7.2" id="bootstrap-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/modernizr.custom.min.js?ver=6.7.2" id="modernizr-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/jquery.dropdown.js?ver=6.7.2" id="jquery-dropdown-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/jquery.smooth-scroll.js?ver=6.7.2" id="jquery-smooth-scroll-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/faq.js?ver=6.7.2" id="lyrathemes-faq-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/themes/lyrathemes/assets/js/lyrathemes.js?ver=1.1" id="lyrathemes-themejs-js"></script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/sourcebuster/sourcebuster.min.js?ver=9.3.3" id="sourcebuster-js-js"></script> <script type="text/javascript" id="wc-order-attribution-js-extra"> /* <![CDATA[ */ var wc_order_attribution = {"params":{"lifetime":1.0000000000000000818030539140313095458623138256371021270751953125e-5,"session":30,"base64":false,"ajaxurl":"https:\/\/www.lyrathemes.com\/wp-admin\/admin-ajax.php","prefix":"wc_order_attribution_","allowTracking":true},"fields":{"source_type":"current.typ","referrer":"current_add.rf","utm_campaign":"current.cmp","utm_source":"current.src","utm_medium":"current.mdm","utm_content":"current.cnt","utm_id":"current.id","utm_term":"current.trm","utm_source_platform":"current.plt","utm_creative_format":"current.fmt","utm_marketing_tactic":"current.tct","session_entry":"current_add.ep","session_start_time":"current_add.fd","session_pages":"session.pgs","session_count":"udata.vst","user_agent":"udata.uag"}}; /* ]]> */ </script> <script type="text/javascript" src="https://www.lyrathemes.com/wp-content/plugins/woocommerce/assets/js/frontend/order-attribution.min.js?ver=9.3.3" id="wc-order-attribution-js"></script> </body> </html>