Accessibility

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transit benefits in the app" data-drupal-link-system-path="node/1305">Using Pre-Tax Transit Benefits in the App</a> </li> <li > <a href="/ventra-app-faq" title="Ventra App FAQs" data-drupal-link-system-path="node/8457">Ventra App FAQs</a> </li> </ul> </li> <li > <a href="/what-expect-onboard" title="What to Expect Onboard" data-drupal-link-system-path="node/8347">What to Expect Onboard</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/dashboard" title="Riderhip dashboard" data-drupal-link-system-path="node/7742">Ridership Dashboard</a> </li> <li > <a href="/CodeofConduct" title="Passenger Code of Conduct" data-drupal-link-system-path="node/9239">Passenger Code of Conduct</a> </li> <li > <a href="/bikes" title="Bikes on Trains policy" data-drupal-link-system-path="node/1317">Bikes</a> </li> <li > <a href="/Alcohol" title="Alcohol policy" data-drupal-link-system-path="node/9240">Alcohol</a> </li> <li > <a href="/Pets" title="Pets on Trains policy" data-drupal-link-system-path="node/9231">Pets</a> </li> <li > <a href="/QuietCars" title="Quiet Cars" data-drupal-link-system-path="node/7035">Quiet Cars</a> </li> </ul> </li> <li > <a href="/accessibility" title="Accessibility" data-drupal-link-system-path="node/8351" class="is-active" aria-current="page">Accessibility</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/system-map-customers-disabilities" title="System Map for Customers with Disabilities" data-drupal-link-system-path="node/8352">System Map for Customers with Disabilities</a> </li> <li > <a href="/ada-complaint-form" data-drupal-link-system-path="node/8500">ADA Complaint Form</a> </li> <li > <a href="/metra-ada-advisory-committee-application" data-drupal-link-system-path="node/8969">Metra ADA Advisory Committee Application</a> </li> </ul> </li> <li > <a href="/parking" title="Parking" data-drupal-link-system-path="node/8354">Parking</a> <ul class="vertical menu nested 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Approaching" data-drupal-link-system-path="node/8391">Now Approaching</a> </li> </ul> </li> <li > <a href="/travel-guides" title="Travel Guides" data-drupal-link-system-path="node/8357">Travel Guides</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/new-riders" title="For New Riders" data-drupal-link-system-path="node/1308">For New Riders</a> </li> <li > <a href="/accessibility" title="For Customers with Disabilities" data-drupal-link-system-path="node/8351" class="is-active" aria-current="page">For Customers with Disabilities</a> </li> <li > <a href="/guide-winter-weather-travel" title="Guide to Winter Weather Travel" data-drupal-link-system-path="node/8379">Guide to Winter Weather Travel</a> </li> </ul> </li> <li > <a href="/safety" title="Safety" data-drupal-link-system-path="node/8361">Safety</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-police-department" title="Metra Police Department" data-drupal-link-system-path="node/8509">Metra Police Department</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metraCOPSapp" title="Metra COPS App" data-drupal-link-system-path="node/8507">Metra COPS App</a> </li> <li > <a href="/download-metras-cops-app" title="Download Metra’s COPS App" data-drupal-link-system-path="node/7495">Download Metra’s COPS App</a> </li> <li > <a href="/metra-cops-app-faqs" title="Metra COPS App FAQs" data-drupal-link-system-path="node/8508">Metra COPS App FAQs</a> </li> </ul> </li> <li > <a href="/emergency-preparedness-and-public-awareness" title="Emergency Preparedness and Public Awareness" data-drupal-link-system-path="node/1312">Emergency Preparedness and Public Awareness</a> </li> <li > <a href="/safety-education-and-awareness" title="Safety Education and Awareness" data-drupal-link-system-path="node/1313">Safety Education and Awareness</a> </li> <li > <a href="/school-safety" title="School Safety" data-drupal-link-system-path="node/1310">School Safety</a> </li> <li > <a href="/safety-competition" title="Safety Competition" data-drupal-link-system-path="node/9259">Safety Competition</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contest-rules" title="Safety Competition Rules" data-drupal-link-system-path="node/8367">Contest Rules</a> </li> <li > <a href="/classroom-materials" title="Safety Poster Classroom Materials" data-drupal-link-system-path="node/8370">Classroom Materials</a> </li> <li > <a href="/safety-contest-entry-form" title="Safety Contest Entry Form" data-drupal-link-system-path="node/8383">Safety Contest Entry Form</a> </li> </ul> </li> <li > <a href="/positive-train-control-ptc" title="Positive Train Control (PTC)" data-drupal-link-system-path="node/8539">Positive Train Control (PTC)</a> </li> <li > <a href="/train-horns-quiet-zones" title=""Safety Guidelines (Chimes for Safety, Train Horns & Quiet Zones)" data-drupal-link-system-path="node/8363">Train Horns & Quiet Zones</a> </li> <li > <a href="/tips-railfans" title="Tips for Railfans " data-drupal-link-system-path="node/8540">Tips for Railfans</a> </li> </ul> </li> </ul> </li> <li > <a href="/lines-schedules-maps-stations" title="Lines, Schedules, Maps & Stations (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8222">Lines, Schedules, Maps & Stations</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="https://metratracker.com/home" title="Metra Train Tracker">Metra Train Tracker</a> </li> <li > <a href="/node/8489" title="Alternate Schedules" data-drupal-link-system-path="node/8489">Alternate Schedules</a> </li> <li > <a href="/constructionnotices" title="Construction Notices" data-drupal-link-system-path="node/1323">Construction Notices</a> </li> <li > <a href="/how-metra-handles-service-disruptions" title="How Metra Handles Service Disruptions" data-drupal-link-system-path="node/8514">How Metra Handles Service Disruptions</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/CUSPlan" title="Chicago Union Station Service Disruption Plan" data-drupal-link-system-path="node/1328">Chicago Union Station Service Disruption Plan</a> </li> </ul> </li> </ul> </li> <li > <a href="/contact-news-leadership" title="Contact, News, Leadership (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8223">Contact, News, Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contact-us" title="Contact Us" data-drupal-link-system-path="node/8382">Contact Us</a> </li> <li > <a href="/all-news" title="News" data-drupal-link-system-path="node/8388">News</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/my-metra-magazine" data-drupal-link-system-path="node/8012">My Metra Magazine</a> </li> <li > <a href="/behind-scenes-metra" title="Behind the Scenes at Metra" data-drupal-link-system-path="node/8390">Behind the Scenes at Metra</a> </li> </ul> </li> <li > <a href="/leadership" title="Leadership" data-drupal-link-system-path="node/8393">Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-board-directors" title="Board of Directors" data-drupal-link-system-path="node/8395">Board of Directors</a> </li> <li > <a href="/citizens-advisory-board" title="Citizen Advisory Board" data-drupal-link-system-path="node/8430">Citizens Advisory Board</a> </li> <li > <a href="/ada-advisory-committee" title="ADA Advisory Committee" data-drupal-link-system-path="node/8397">ADA Advisory Committee</a> </li> <li > <a href="/executive-leadership-team" title="Executive Leadership Team" data-drupal-link-system-path="node/8512">Executive Leadership Team</a> </li> <li > <a href="/senior-leadership-team-0" title="Senior Leadership Team" data-drupal-link-system-path="node/9212">Senior Leadership Team</a> </li> </ul> </li> <li > <a href="/board-meetings" data-drupal-link-system-path="node/1214">Board Meetings</a> </li> <li > <a href="/mission-vision-goals" title="Mission & Vision" data-drupal-link-system-path="node/8392">Mission, Vision & Goals</a> </li> <li > <a href="/our-history" title="Our History" data-drupal-link-system-path="node/8399">Our History</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-electric" title="Metra Electric" data-drupal-link-system-path="node/8400">Metra Electric</a> </li> <li > <a href="/rock-island" title="Rock Island" data-drupal-link-system-path="node/8401">Rock Island</a> </li> <li > <a href="/milwaukee-north" title="Milwaukee North" data-drupal-link-system-path="node/8402">Milwaukee North</a> </li> <li > <a href="/milwaukee-west" title="Milwaukee West" data-drupal-link-system-path="node/8404">Milwaukee West</a> </li> <li > <a href="/southwest-service" title="Southwest Service" data-drupal-link-system-path="node/8405">Southwest Service</a> </li> <li > <a href="/heritage-corridor" title="Heritage Corridor" data-drupal-link-system-path="node/8406">Heritage Corridor</a> </li> <li > <a href="/chicago-north-western" title="Chicago North & Western" data-drupal-link-system-path="node/8407">Chicago North & Western</a> </li> <li > <a href="/union-pacific-north" title="Union Pacific North" data-drupal-link-system-path="node/8408">Union Pacific North</a> </li> <li > <a href="/union-pacific-northwest" title="Union Pacific Northwest" data-drupal-link-system-path="node/8409">Union Pacific Northwest</a> </li> <li > <a href="/union-pacific-west" title="Union Pacific West" data-drupal-link-system-path="node/8410">Union Pacific West</a> </li> <li > <a href="/bnsf" title="BNSF" data-drupal-link-system-path="node/8411">BNSF</a> </li> <li > <a href="/ncs" title="NCS" data-drupal-link-system-path="node/8412">NCS</a> </li> </ul> </li> </ul> </li> <li > <a href="/careers-employment" title="Careers & Employment" 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href="/dbe-directory" title="DBE Directory" data-drupal-link-system-path="node/1281">DBE Directory</a> </li> <li > <a href="/dbe-objectivepolicy-statement" title="DBE Objective/Policy Statement" data-drupal-link-system-path="node/1282">DBE Objective/Policy Statement</a> </li> <li > <a href="/dbe-resources" title="DBE Resources" data-drupal-link-system-path="node/2657">DBE Resources</a> </li> </ul> </li> <li > <a href="/contract-compliance-faqs" title="Contract Compliance FAQs" data-drupal-link-system-path="node/8458">Contract Compliance FAQs</a> </li> <li > <a href="/site-visit-faqs" title="On-Site Visit FAQs" data-drupal-link-system-path="node/8879">On-Site Visit FAQs</a> </li> <li > <a href="/personal-net-worth-faqs" title="Personal Net Worth FAQs" data-drupal-link-system-path="node/8880">Personal Net Worth FAQs</a> </li> <li > <a href="/prevailing-wage-requirements-faq" data-drupal-link-system-path="node/8859">Prevailing Wage Requirements FAQ </a> </li> <li > <a 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title="Real Estate and Leasing" data-drupal-link-system-path="node/8416">Real Estate and Leasing</a> </li> <li > <a href="/photographers-videographers" title="Photographers & Videographers" data-drupal-link-system-path="node/8417">Photographers & Videographers</a> </li> <li > <a href="/community-enhancement-programs" title="Community Enhancement Programs" data-drupal-link-system-path="node/8422">Community Enhancement Programs</a> </li> <li > <a href="/developers" title="Developers" data-drupal-link-system-path="node/8530">Developers</a> </li> </ul> </li> <li > <a href="/performance-budget-planning-information" title="Performance, Budget & Planning Information (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8225">Performance, Budget & Planning Information</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/performance-data" title="Performance Data" data-drupal-link-system-path="node/8423">Performance Data</a> <ul class="vertical menu nested 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> <a href="/project-studies" title="Project Studies" data-drupal-link-system-path="node/8426">Project Studies</a> </li> </ul> </li> <li > <a href="/freedom-information-transparency" title="Transparency (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8226">Freedom of Information / Transparency</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/freedom-information-act-requests" title="Freedom of Information Act Requests" data-drupal-link-system-path="node/8428">Freedom of Information Act Requests</a> </li> <li > <a href="/boards-senior-leadership" title="Board & Senior Leadership" data-drupal-link-system-path="node/8496">Boards & Senior Leadership</a> </li> <li > <a href="/finances" title="Finances" data-drupal-link-system-path="node/8497">Finances</a> </li> </ul> </li> </ul> </div> </div> </div> </nav> </div> </div> </header> <div class="grid-x"> </div> <div> <section class="views-element-container block-views-block-big-yellow-block-1 block block-views block-views-blockbig-yellow-block-1" id="block-views-block-big-yellow-block-1"> <div> <div class="js-view-dom-id-e1fc3ed8d357571c5f1b85250088a9926c96e73d1d2af3ef22ac6a65ca56bf46 grid-container"> </div> </div> </section> </div> <div class="grid-x"> <main id="main" class="cell small-12" role="main"> <a id="main-content"></a> <section> <div class="title-container grid-container full"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-6 medium-offset-1"> <section id="block-metrarail-page-title" class="block-metrarail-page-title block block-core block-page-title-block"> <h1><span>Accessibility</span> </h1> </section> </div> <div class="cell medium-4 page-menu-find"> <ul class="accordion" data-accordion data-allow-all-closed="true"> <li class="accordion-item" data-accordion-item> <a href="#" class="accordion-title">Find more in <strong>Accessibility</strong></a> <div class="accordion-content" data-tab-content> <section class="block block-metra-menus block-find-more-block"> <div class="main-menu"> <ul class="vertical medium-horizontal menu" data-responsive-menu="drilldown medium-dropdown" data-auto-height="true" data-parent-link="true" data-animate-height="true"> <li > <a href="/system-map-customers-disabilities" title="System Map for Customers with Disabilities" data-drupal-link-system-path="node/8352">System Map for Customers with Disabilities</a> </li> <li > <a href="/ada-complaint-form" data-drupal-link-system-path="node/8500">ADA Complaint Form</a> </li> <li > <a href="/metra-ada-advisory-committee-application" data-drupal-link-system-path="node/8969">Metra ADA Advisory Committee Application</a> </li> </ul> </div> </section> </div> </li> </ul> </div> </div> <p></p> <div class="grid-x"> <div class="cell small-12 medium-6 medium-offset-1"> <section class="block block-metra-menus block-jump-to-block"> <div class="block-jump-block"> <p>Jump to</p> <hr> <ul></ul> </div> </section> </div> </div> </div> </div> <div class="grid-container full"> <div> <div data-drupal-messages-fallback class="hidden"></div><section id="block-metrarail-content" class="block-metrarail-content block block-system block-system-main-block"> <article id="node-8351"> <div class="view-mode-full"> <div id="" class="metrarail-1col metrarail-section metrarail-section-color-white grid-container full"> <div class="grid-x"> <div class="cell small-12"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-12"> <section class="block block-layout-builder block-field-blocknodelanding-pagebody"> <div class="body field field-node--body field-name-body field-type-text-with-summary field-label-visually_hidden grid-container"> <div class="field-label visually-hidden">Body</div> <div class="field-items grid-x"> <div class="field-item cell small-12 medium-6 medium-offset-1"><div class="content"> <div class="field field-name-field-page-content field-type-text-long field-label-hidden"> <div class="field-items"> <div class="field-item even"> <div> <h2>Welcome to Metra</h2> <p>Making transit accessible for everyone is an essential part of our mission. We know we can't be <em>My Metra</em> for all unless our trains and stations are accessible to everyone.</p> <div data-entity-type="media" data-entity-uuid="523a8f88-b053-44d0-88b3-a06e4453a55b" data-langcode="en" class="align-right embedded-entity"> <img loading="lazy" src="/sites/default/files/styles/medium/public/2021-01/My%20Metra%20Logo.png?itok=XHSeW-Xe" width="220" height="81" alt="My Metra logo"> </div> <div>All 11 train lines in the Metra system are fully accessible to customers with disabilities in compliance with the requirements of the Americans with Disabilities Act (ADA). Metra has modified railcars and made accessible most of its busiest train stations to accommodate individuals with hearing, vision and mobility disabilities. Train service for customers with disabilities spans all six counties in metropolitan Chicago. Individuals with disabilities may request a reasonable modification of Metra policies, practices, and procedures in order to accommodate a disability.</div> <div> </div> <div>Click <a href="/reasonable-accommodationmodification-requests">here</a> for information on requests for reasonable accommodation. Click <a href="/contact-us">here</a> to contact us.</div> <div> </div> </div> <div> <h2>Interested in joining our ADA Advisory Committee?</h2> <p>Click <a href="/metra-ada-advisory-committee-application">here</a> to apply.</p> <h2>Metra Rider's Guide for Customers with Disabilities </h2> <p>View Rider's Guide for Customers with Disabilities <a class="file file--mime-application-vnd-openxmlformats-officedocument-wordprocessingml-document file--x-office-document" data-entity-type="file" data-entity-uuid="4e8ba9c7-4d13-472c-bd97-9a2a2b2ec7c4" filename="ADA Riders Guide July 2024.docx" href="/sites/default/files/inline-files/ADA%20Riders%20Guide%20July%202024.docx">here</a>.</p> </div> <h2>Metra Stations Guide for Visually Impaired</h2> <div>This document has been created specifically for Metra customers who are blind or visually impaired.  It has been written to include helpful wayfinding and navigational information. <a class="file file--mime-application-msword file--x-office-document" data-entity-type="file" data-entity-uuid="81d591fa-407c-4a62-9df8-177e927823d9" filename="Metra Stations Guide July 2024.doc" href="/sites/default/files/inline-files/Metra%20Stations%20Guide%20July%202024.doc">Download this document.</a>  This document is also produced in braille.  You can request a braille copy by contacting Metra’s Accessibility Project Manager, Lindsay Robinson at <a href="tel:(312) 322 6766">(312) 322 6766</a> or at <a href="mailto:lrobinson@metrarr.com">lrobinson@metrarr.com</a>.</div> <h2>Service Animals</h2> <div>Service animals are permitted on the Metra system and are welcome on any open car.</div> <h2>Station Accessibility and Maps</h2> <div> <p>Metra currently has 186 fully accessible stations, 13 partially accessible stations and 44 inaccessible stations. Customers who use wheelchairs at partially accessible stations will be able to access train platforms from the street. However, ramps, ticket windows, buildings and shelters may not fully conform to ADA guidelines. These stations are designated as partially accessible so as not to deter customers from facilities which may be usable. <a href="/document/724">View station accessibility designations here.</a></p> <p>Access Maps for Customers with Disabilities:</p> <ul> <li>North Sector <a href="/north-sector-access-map-customers-disabilities">HTML Version</a>  <a href="/document/728">PDF Version </a></li> <li>West Sector <a href="/west-sector-access-map-customers-disabilities">HTML Version</a>  <a href="/document/726">PDF Version</a></li> <li>South Sector <a href="/south-sector-access-map-customers-disabilities">HTML Version</a>  <a class="file file--mime-application-pdf file--application-pdf" data-entity-type="file" data-entity-uuid="62f6a715-75c2-4e0d-b7ca-08e8484c7ca9" filename="South - Access Map for Customers with Disabilites.pdf" href="/sites/default/files/inline-files/South%20-%20Access%20Map%20for%20Customers%20with%20Disabilites.pdf">PDF Version</a></li> </ul> <p>Customers can click <a href="/node/8222">here</a> to view the level of accessibility for the station they plan to use.</p> </div> <h2>Railcar accessibility</h2> <div>The railcars on the <a href="/node/18">Metra Electric Line</a> are equipped with roll-on bridge plates that cover the gap between the vestibule and the high-level platforms.</div> <div> </div> <div>The rest of the Metra system is operated by diesel locomotives.The diesel-powered lines have at least one lift-equipped car per train to provide access from low-level platforms. Each accessible car can be identified with the international "access" symbol. Non-downtown platforms have an accessible boarding area or areas where the lift-equipped train car will stop for boarding. Each accessible car has three wheelchair areas for customers who prefer to remain in their chairs. Customers can also transfer to standard seats.</div> <div> <h2>Elevator Sites</h2> <div>Elevator sites in the Metra system can be viewed <a href="/node/6607">here.</a></div> </div> <h2>RTA Travel Training Program</h2> <div>The RTA offers travel training to customers with disabilities  who want to learn about riding the region's public transportation system. Click <a href="https://www.rtachicago.org/rider-resources/accessible-transit/mobility-management-program">here</a> to learn more.</div> <h2>Reasonable Accommodation/Modification Requests</h2> <p>Effective July 13, 2015, the Federal Department of Transportation revised the rules under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. <a href="/node/6606">Learn more about Reasonable Accommodation/Modification Requests</a>.</p> <h2>ADA Complaint Form</h2> <p>Metra is committed to ensuring our implementation of public transportation services is fully compliant with <em>Title II of the Americans with Disabilities Act of 1990</em> and <em>Section 504 of the Rehabilitation Act of 1973</em>.</p> <p>Any person who believes there may be either a: 1) ACCESSIBILITY (e.g., physical barriers) or 2) DISCRIMINATION BASED ON DISABILITY issue may use this form to register their complaint. When submitted, this complaint will go directly to Metra’s Accessibility Project Manager for review and response.</p> <ul> <li><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="7255b89e-0ad7-4bd1-87d0-e888cadd3461" href="/ada-complaint-form">Online ADA Complaint Form</a></li> <li><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="c2750528-323b-448a-b67f-074415c04388" href="/formulario-de-quejas-de-la-ada">Formulario de quejas de la ADA</a></li> <li><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="37097dd7-167c-4348-9a6d-53334514d7fb" href="/formularz-skargi-ada">Formularz skargi ADA</a></li> </ul> <p>To submit an ADA complaint via USPS, send complaint in whatever form to:<br> <br> Lindsay Robinson, ADA Project Manager<br> 547 W. Jackson Blvd, Chicago, IL 60661<br> 10th floor E<br> <span style="font-size:11.0pt;font-family:"Aptos",sans-serif; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Aptos; color:#C82613;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language: AR-SA"><a href="mailto:lrobinson@metrarr.com">lrobinson@metrarr.com</a></span><br> (312) 322 6766<br> <br> David Rubino, Sr Div Dir, TRACC Center<br> 547 W. Jackson Blvd, Chicago, IL 60661<br> 10th floor E<br> <a href="mailto:drubino@metrarr.com">drubino@metrarr.com</a><br> (312) 322 4265</p> <h2>Your comments are welcome</h2> <div>We greatly value our customers and would like to hear from you about your trip on Metra. Your comments about our service or suggestions for improvement are always appreciated. To register an ADA complaint please <a href="/ada-complaint-form">Contact Metra</a>.</div> <ul> </ul> <h2>ADA Advisory Committee</h2> <p>The purpose of the Committee is to provide Metra with recommendations on Metra's compliance with the Americans with Disabilities Act (ADA), facilitate a dialogue between Metra and the disability community, and increase the use of Metra's services by people with disabilities. Click <a class="file file--mime-application-msword file--x-office-document" data-entity-type="file" data-entity-uuid="bcfc8457-405c-4983-ba19-e55b5f913aab" filename="ADA Accessibility Committee Bylaws.doc" href="/sites/default/files/inline-files/ADA%20Accessibility%20Committee%20Bylaws.doc">here</a> to read the ADA Advisory Committee Bylaws. Interested in joining our committee? Click <a href="/metra-ada-advisory-committee-application">here</a> to apply.</p> <h3>2024 ADA Advisory Committee Members</h3> <ul> <li>Steve Hastalis, Chairman</li> <li>Kelsey Thompson, Vice Chairman</li> <li>Phyllis Hampton</li> <li>Joseph Heniff</li> <li>Anne Kelly</li> <li>John Mueller</li> <li>Susan Elizabeth Rangel</li> <li>Vicki Schmitz</li> <li>Maureen Schultz</li> <li>William Shapotkin</li> <li>Dorell Smith</li> </ul> <h3>2024 ADA Advisory Committee Meeting Dates</h3> <p>Meetings are from 2 p.m. to 4 p.m. in the 10th floor TRACC Center at 547 W. Jackson Blvd., Chicago, Illinois.</p> <ul> <li style="margin-bottom: 13px;"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, February 6</span></span></span></li> <li style="margin-bottom: 13px;"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, May 7</span></span></span></li> <li style="margin-bottom: 13px;"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, August 6 <a class="file file--mime-application-vnd-openxmlformats-officedocument-wordprocessingml-document file--x-office-document" data-entity-type="file" data-entity-uuid="54362c50-c920-410d-8d1f-e614a3414875" filename="Agenda 824.docx" href="/sites/default/files/inline-files/Agenda%20824.docx">Agenda</a></span></span></span></li> <li style="margin-bottom: 13px;"><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, November 12</span></span></span></li> <li style="margin-bottom: 13px;"> <p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday Feb. 4, 2025</span></span></span></p> </li> <li style="margin-bottom: 13px;"> <p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, May 6, 2025</span></span></span></p> </li> <li style="margin-bottom: 13px;"> <p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, August 5, 2025</span></span></span></p> </li> <li style="margin-bottom: 13px;"> <p><span style="font-size:11pt"><span style="line-height:115%"><span style="font-family:"Calibri",sans-serif">Tuesday, Nov. 4, 2024</span></span></span></p> </li> </ul> <p>Individuals wishing to attend any of these meetings and needing special accommodations should contact Lindsay Robinson seven days prior to the meeting date. She can be reached at <a href="tel:312-322-6766">312-322-6766</a> or at <u><span style="font-size:11.0pt;font-family:"Aptos",sans-serif; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Aptos; color:#C82613;background:white;mso-ansi-language:EN-US;mso-fareast-language: EN-US;mso-bidi-language:AR-SA"><a href="mailto:lrobinson@metrarr.com">lrobinson</a><span style="color:#C82613"><a href="mailto:lrobinson@metrarr.com">@metrarr.com</a></span></span></u>. There will always be an ASL interpreter for deaf/hard of hearing attendees.</p> <h2>What is P-8 Service?</h2> <div> <p><strong>WHAT IS P-8?</strong></p> <p>Under the Americans with Disabilities Act of 1990, commuter rail systems are not required to operate complementary paratransit service. Accordingly, Metra does not operate such a system. However, Metra does provide what is called P-8 service (short for paragraph 8 of the Jones II Consent Decree).</p> <p>P-8 is a shuttle service from a qualified origin to the next accessible station. Metra provides the service at no charge to the passenger and does not require certification of disability status. Reservations may be made any time the day before the ride is needed or with as little as three hours’ notice when necessary.</p> <p>If someone who ordinarily rides from a non-accessible station were to break a leg, for example, he or she could use the service during recuperation without going through a formal certification process.</p> <p>P-8 connections are guaranteed – that is, if you miss the train because the ride is late, and another train is not available right away, the driver will take you to your destination station. In the unusual event the train is late, the driver will wait until it arrives.</p> <p><strong>WHAT ARE THE RULES FOR P-8?</strong></p> <p>There are some rules governing the use of P-8 service. To qualify for the service:</p> <ul> <li>The origin or destination must be within ½-mile of a non-accessible Metra station. This is called the qualifying station.</li> <li>Travel is allowed only to or from the next accessible station of the same line.</li> <li>If an accessible bus or train operated within ½-mile of qualifying station to or from the next accessible Metra station, the trip is not eligible.</li> </ul> <p>P-8 service exists temporarily and only to provide transportation for persons with disabilities to the next accessible station. It is not a paratransit service. Those who need paratransit should contact the RTA at (312) 663-HELP.</p> <p>As Metra stations, Pace and CTA buses, and CTA stations become accessible, fewer P-8 trips will be eligible.</p> <p>Please see the following for examples at the time of writing. For the most current information, please contact Metra Passenger Services at <a href="tel:312-322-6777">312-322-6777</a>. P-8 service is provided by SCR Transportation and can be ordered by calling <a href="tel:708-953-3511">708-953-3511</a>.</p> <p><strong>EXAMPLES OF ELIGIBLE & NON-ELIGIBLE TRIPS</strong></p> <ul> <li>Most trips within the city of Chicago are not eligible since all of Chicago is within ½-mile of an accessible bus line most of the time. There are, however, limited exceptions.</li> <li>For example, because the accessible #1 Indiana) bus does not operate weekday evenings after the rush hour, or on weekends, P-8</li> <li>service is eligible on parts of the Metra Electric Line to McCormick Place Station during those periods.</li> <li>Trips from Main Street Station in Evanston to Rogers Park Station are eligible because CTA buses do not go to Metra’s Rogers Park Station. Trips to Central Street Station from Main Street Station are eligible only between 7 p.m. and 7 a.m. since a CTA bus operates during the day.</li> <li>Trips from Oak Park Station are not eligible since CTA’s Green Line runs downtown.</li> </ul> <p>If the elevator at an accessible Metra station is temporarily out of order, P-8 service will be provided to the next accessible station during this period. 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drilldown-submenu-cover-previous"> <li > <a href="/metraCOPSapp" title="Metra COPS App" data-drupal-link-system-path="node/8507">Metra COPS App</a> </li> <li > <a href="/download-metras-cops-app" title="Download Metra’s COPS App" data-drupal-link-system-path="node/7495">Download Metra’s COPS App</a> </li> <li > <a href="/metra-cops-app-faqs" title="Metra COPS App FAQs" data-drupal-link-system-path="node/8508">Metra COPS App FAQs</a> </li> </ul> </li> <li > <a href="/emergency-preparedness-and-public-awareness" title="Emergency Preparedness and Public Awareness" data-drupal-link-system-path="node/1312">Emergency Preparedness and Public Awareness</a> </li> <li > <a href="/safety-education-and-awareness" title="Safety Education and Awareness" data-drupal-link-system-path="node/1313">Safety Education and Awareness</a> </li> <li > <a href="/school-safety" title="School Safety" data-drupal-link-system-path="node/1310">School Safety</a> </li> <li > <a href="/safety-competition" title="Safety Competition" data-drupal-link-system-path="node/9259">Safety Competition</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contest-rules" title="Safety Competition Rules" data-drupal-link-system-path="node/8367">Contest Rules</a> </li> <li > <a href="/classroom-materials" title="Safety Poster Classroom Materials" data-drupal-link-system-path="node/8370">Classroom Materials</a> </li> <li > <a href="/safety-contest-entry-form" title="Safety Contest Entry Form" data-drupal-link-system-path="node/8383">Safety Contest Entry Form</a> </li> </ul> </li> <li > <a href="/positive-train-control-ptc" title="Positive Train Control (PTC)" data-drupal-link-system-path="node/8539">Positive Train Control (PTC)</a> </li> <li > <a href="/train-horns-quiet-zones" title=""Safety Guidelines (Chimes for Safety, Train Horns & Quiet Zones)" data-drupal-link-system-path="node/8363">Train Horns & Quiet Zones</a> </li> <li > <a href="/tips-railfans" title="Tips for Railfans " data-drupal-link-system-path="node/8540">Tips for Railfans</a> </li> </ul> </li> </ul> </li> <li > <a href="/lines-schedules-maps-stations" title="Lines, Schedules, Maps & Stations (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8222">Lines, Schedules, Maps & Stations</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="https://metratracker.com/home" title="Metra Train Tracker">Metra Train Tracker</a> </li> <li > <a href="/node/8489" title="Alternate Schedules" data-drupal-link-system-path="node/8489">Alternate Schedules</a> </li> <li > <a href="/constructionnotices" title="Construction Notices" data-drupal-link-system-path="node/1323">Construction Notices</a> </li> <li > <a href="/how-metra-handles-service-disruptions" title="How Metra Handles Service Disruptions" data-drupal-link-system-path="node/8514">How Metra Handles Service Disruptions</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/CUSPlan" title="Chicago Union Station Service Disruption Plan" data-drupal-link-system-path="node/1328">Chicago Union Station Service Disruption Plan</a> </li> </ul> </li> </ul> </li> <li > <a href="/contact-news-leadership" title="Contact, News, Leadership (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8223">Contact, News, Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/contact-us" title="Contact Us" data-drupal-link-system-path="node/8382">Contact Us</a> </li> <li > <a href="/all-news" title="News" data-drupal-link-system-path="node/8388">News</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/my-metra-magazine" data-drupal-link-system-path="node/8012">My Metra Magazine</a> </li> <li > <a href="/behind-scenes-metra" title="Behind the Scenes at Metra" data-drupal-link-system-path="node/8390">Behind the Scenes at Metra</a> </li> </ul> </li> <li > <a href="/leadership" title="Leadership" data-drupal-link-system-path="node/8393">Leadership</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-board-directors" title="Board of Directors" data-drupal-link-system-path="node/8395">Board of Directors</a> </li> <li > <a href="/citizens-advisory-board" title="Citizen Advisory Board" data-drupal-link-system-path="node/8430">Citizens Advisory Board</a> </li> <li > <a href="/ada-advisory-committee" title="ADA Advisory Committee" data-drupal-link-system-path="node/8397">ADA Advisory Committee</a> </li> <li > <a href="/executive-leadership-team" title="Executive Leadership Team" data-drupal-link-system-path="node/8512">Executive Leadership Team</a> </li> <li > <a href="/senior-leadership-team-0" title="Senior Leadership Team" data-drupal-link-system-path="node/9212">Senior Leadership Team</a> </li> </ul> </li> <li > <a href="/board-meetings" data-drupal-link-system-path="node/1214">Board Meetings</a> </li> <li > <a href="/mission-vision-goals" title="Mission & Vision" data-drupal-link-system-path="node/8392">Mission, Vision & Goals</a> </li> <li > <a href="/our-history" title="Our History" data-drupal-link-system-path="node/8399">Our History</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/metra-electric" title="Metra Electric" data-drupal-link-system-path="node/8400">Metra Electric</a> </li> <li > <a href="/rock-island" title="Rock Island" data-drupal-link-system-path="node/8401">Rock Island</a> </li> <li > <a href="/milwaukee-north" title="Milwaukee North" data-drupal-link-system-path="node/8402">Milwaukee North</a> </li> <li > <a href="/milwaukee-west" title="Milwaukee West" data-drupal-link-system-path="node/8404">Milwaukee West</a> </li> <li > <a href="/southwest-service" title="Southwest Service" data-drupal-link-system-path="node/8405">Southwest Service</a> </li> <li > <a href="/heritage-corridor" title="Heritage Corridor" data-drupal-link-system-path="node/8406">Heritage Corridor</a> </li> <li > <a href="/chicago-north-western" title="Chicago North & Western" data-drupal-link-system-path="node/8407">Chicago North & Western</a> </li> <li > <a href="/union-pacific-north" title="Union Pacific North" data-drupal-link-system-path="node/8408">Union Pacific North</a> </li> <li > <a href="/union-pacific-northwest" title="Union Pacific Northwest" data-drupal-link-system-path="node/8409">Union Pacific Northwest</a> </li> <li > <a href="/union-pacific-west" title="Union Pacific West" data-drupal-link-system-path="node/8410">Union Pacific West</a> </li> <li > <a href="/bnsf" title="BNSF" data-drupal-link-system-path="node/8411">BNSF</a> </li> <li > <a href="/ncs" title="NCS" data-drupal-link-system-path="node/8412">NCS</a> </li> </ul> </li> </ul> </li> <li > <a href="/careers-employment" title="Careers & Employment" data-drupal-link-system-path="node/8385">Careers & Employment</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/equal-employment-opportunity" title="Equal Employment Opportunity" data-drupal-link-system-path="node/8387">Equal Employment Opportunity</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/eeo-policies" title="EEO Policies" data-drupal-link-system-path="node/8386">EEO Policies</a> </li> <li > <a href="/eeo-complaint-form" title="EEO Complaint Form" data-drupal-link-system-path="node/4970">EEO Complaint Form</a> </li> </ul> </li> <li > <a href="/job-candidate-faqs" title="Job Candidate FAQs" data-drupal-link-system-path="node/8462">Job Candidate FAQs</a> </li> <li > <a href="/veterans" title="Jobs for veterans" data-drupal-link-system-path="node/9178">Veterans</a> </li> </ul> </li> <li > <a href="/metras-dei-program" data-drupal-link-system-path="node/9228">Metra's DEI Program</a> </li> <li > <a href="/business-opportunities-and-resources" title="Business Opportunities and Resources (Lvl 1 Landing Page)" data-drupal-link-system-path="node/8224">Business Opportunities and Resources</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="https://ridertools.metrarail.com/about-metra/metra-business" title="Purchasing">Purchasing</a> </li> <li > <a href="/annual-procurement-plan" title="Annual Procurement Plan" data-drupal-link-system-path="node/1336">Annual Procurement Plan</a> </li> <li > <a href="https://ridertools.metrarail.com/user" title="Create or Log in to My Metra for Business Account">Create or Log in to My Metra for Business Account</a> </li> <li > <a href="/office-diversity-business-enterprise" title="Business Diversity" data-drupal-link-system-path="node/8419">Office of Diversity & Business Enterprise</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/sbe-program" title="SBE Program" data-drupal-link-system-path="node/8421">SBE Program</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > 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title=" Title VI of Civil Rights Act" data-drupal-link-system-path="node/8374"> Title VI of Civil Rights Act</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/civil-rightstitle-vi-faqs" title="Civil Rights/Title VI FAQs" data-drupal-link-system-path="node/8461">Civil Rights/Title VI FAQs</a> </li> <li > <a href="/notice-title-vi-protection" title="Notice of Title VI Protection" data-drupal-link-system-path="node/1270">Notice of Title VI Protection</a> </li> <li > <a href="/title-vi-complaint-process" title="Title VI Complaint Process" data-drupal-link-system-path="node/1268">Title VI Complaint Process</a> </li> </ul> </li> <li > <a href="/advertising-opportunities" title="Advertising Opportunities" data-drupal-link-system-path="node/8414">Advertising Opportunities</a> </li> <li > <a href="/real-estate-leasing" title="Real Estate and Leasing" data-drupal-link-system-path="node/8416">Real Estate and Leasing</a> </li> <li > <a 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data-drupal-link-system-path="node/8424">On-Time Performance Reports</a> </li> <li > <a href="/system-performance-dashboard" title="System Performance Dashboard" data-drupal-link-system-path="node/8425">System Performance Dashboard</a> </li> <li > <a href="/surveys" title="Surveys" data-drupal-link-system-path="node/8493">Surveys</a> </li> <li > <a href="/performance-measures" title="RTA Performance Measures" data-drupal-link-system-path="node/1353">Performance Measures</a> </li> </ul> </li> <li > <a href="/ridership-data" title="Ridership Data" data-drupal-link-system-path="node/8494">Ridership Data</a> <ul class="vertical menu nested drilldown-submenu-cover-previous"> <li > <a href="/monthlyannual-ridership" title="Annual and Monthly Ridership Reports">Annual and Monthly Ridership Reports</a> </li> <li > <a href="/station-level-data" title="Station level data" data-drupal-link-system-path="node/1344">Station-Level Data</a> </li> </ul> </li> <li > <a 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