CINXE.COM
Jira Service Management
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Please select your area of interest from one of the below categories.</p>\n<p><b>A note on funding requests</b><br> <em>If you are enquiring about potential funding, please be advised that due to our existing program commitments, we are unable to accept unsolicited funding requests.</em></p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"22","name":"Atlassian product discounts","descriptionHtml":"<p>We offer eligible nonprofits special pricing via our <a href=\"https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts:~:text=Atlassian%20is%20happy,for%20Community%20licensing%3F\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Community Licenses program</a>. 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We have no tolerance for abuse, neglect or exploitation. Atlassian Foundation鈥檚 <a href=\"https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/as/k54n7jcq9bbrxz9pbq2qk9/Atlassian_Foundation_Child_and_Adult_Safeguarding_Policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safeguarding Policy</a> sets out our principles and practices to prevent and respond to harm.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">If you suspect or are aware of a breach of this policy, or you have a concern about the safety or welfare of a child, young person or vulnerable adult participating in Atlassian Foundation activities, please make a confidential and/or anonymous report, using our <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">For any enquiries or to contact our Safeguarding Officer directly, use this form.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\"><b>Please note</b> enquiries raised using this form may be visible to support staff to assist with directing your enquiry, for confidential requests, please use the <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n </tbody>\n </table>\n</div>","callToAction":"Safeguarding and Child Safety","introHtml":"<p>Atlassian Foundation is committed to the welfare and human rights of all people that Atlassian Foundation International Ltd and Atlassian Foundation Australia interacts with, or are affected by our work. We have no tolerance for abuse, neglect or exploitation.</p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <td class=\"confluenceTd\">Atlassian Foundation鈥檚 <a href=\"https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/as/k54n7jcq9bbrxz9pbq2qk9/Atlassian_Foundation_Child_and_Adult_Safeguarding_Policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safeguarding Policy</a> sets out our principles and practices to prevent and respond to harm.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">If you suspect or are aware of a breach of this policy, or you have a concern about the safety or welfare of a child, young person or vulnerable adult participating in Atlassian Foundation activities, please make a confidential and/or anonymous report, using our <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">For any enquiries or to contact our Safeguarding Officer directly, use this form.</td>\n </tr>\n </tbody>\n </table>\n</div>","icon":10511,"iconUrl":"https://atlassianfoundation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[5],"key":""},{"id":"20","name":"Volunteering support","descriptionHtml":"","callToAction":"Volunteering support","introHtml":"<p>We empower Atlassians to be the change they seek.</p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <td class=\"confluenceTd\">All permanent Atlassian employees get five paid days of leave every year to volunteer for causes they care about.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">You can register to be added to <a href=\"https://causes.goodstack.io/claim\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Goodstack</a> the platform Atlassian employees use to find volunteering and donating opportunities. Or if you鈥檙e seeking free product guidance or teamwork coaching, please apply via our <a href=\"https://www.atlassian.com/teams/nonprofits/support-programs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">hub</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">Please raise a request using this form for any additional questions.</td>\n </tr>\n </tbody>\n </table>\n</div>","icon":10499,"iconUrl":"https://atlassianfoundation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[5],"key":""},{"id":"56","name":"Complaints or concerns (OLD)","descriptionHtml":"<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <td class=\"confluenceTd\">If you suspect or are aware of unethical, unlawful, fraudulent or other misconduct in relation to Atlassian Foundation International Ltd or Atlassian Foundation Australia we ask you to make a confidential and/or anonymous report using our <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">You may be eligible for whistleblower protections.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">For any general complaints or to contact our Whistleblower Protection Officer and Disclosure Officers directly, use this form.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\"><b>Please note</b> enquiries raised using this form may be visible to support staff to assist with directing your enquiry, for confidential requests, please use the external reporting service linked above.</td>\n </tr>\n </tbody>\n </table>\n</div>","callToAction":"Complaints or concerns (OLD)","introHtml":"<p>Atlassian Foundation is committed to operating legally, properly, and ethically.</p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <td class=\"confluenceTd\">We will not tolerate corrupt, illegal or other unethical conduct.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">If you suspect or are aware of unethical, unlawful, fraudulent or other misconduct in relation to Atlassian Foundation International Ltd or Atlassian Foundation Australia we ask you to make a confidential and/or anonymous report using our <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">You may be eligible for whistleblower protections.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">For any general complaints or to contact our Whistleblower Protection Officer and Disclosure Officers directly, use this form.</td>\n </tr>\n </tbody>\n </table>\n</div>","icon":10511,"iconUrl":"https://atlassianfoundation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"18","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10615,"iconUrl":"https://atlassianfoundation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[],"key":""},{"id":"57","name":"Safeguarding and Child Safety (OLD)","descriptionHtml":"<p>If someone is in danger call your local police or authorities. | Atlassian Foundation is committed to the welfare and human rights of all people that Atlassian Foundation International Ltd and Atlassian Foundation Australia interacts with or are affected by our work. We have no tolerance for abuse, neglect or exploitation. Atlassian Foundation鈥檚 <a href=\"https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/as/k54n7jcq9bbrxz9pbq2qk9/Atlassian_Foundation_Child_and_Adult_Safeguarding_Policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safeguarding Policy</a> sets out our principles and practices to prevent and respond to harm.</p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <td class=\"confluenceTd\">If you suspect or are aware of a breach of this policy, or you have a concern about the safety or welfare of a child, young person or vulnerable adult participating in Atlassian Foundation activities, please make a confidential and/or anonymous report, using our <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">For any enquiries or to contact our Safeguarding Officer directly, use this form.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\"><b>Please note</b> enquiries raised using this form may be visible to support staff to assist with directing your enquiry, for confidential requests, please use the external reporting service linked above.</td>\n </tr>\n </tbody>\n </table>\n</div>","callToAction":"Safeguarding and Child Safety (OLD)","introHtml":"<p>If someone is in danger call your local police or authorities. | Atlassian Foundation is committed to the welfare and human rights of all people that Atlassian Foundation International Ltd and Atlassian Foundation Australia interacts with or are affected by our work. We have no tolerance for abuse, neglect or exploitation. | Atlassian Foundation鈥檚 <a href=\"https://wac-cdn-bfldr.atlassian.com/K3MHR9G8/as/k54n7jcq9bbrxz9pbq2qk9/Atlassian_Foundation_Child_and_Adult_Safeguarding_Policy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safeguarding Policy</a> sets out our principles and practices to prevent and respond to harm.</p>\n<div class=\"table-wrap\">\n <table class=\"confluenceTable\">\n <tbody>\n <tr>\n <td class=\"confluenceTd\">If you suspect or are aware of a breach of this policy, or you have a concern about the safety or welfare of a child, young person or vulnerable adult participating in Atlassian Foundation activities, please make a confidential and/or anonymous report, using our <a href=\"https://www.yourcall.com.au/atlassianfoundation\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">external reporting system</a>.</td>\n </tr>\n <tr>\n <td class=\"confluenceTd\">For any enquiries or to contact our Safeguarding Officer directly, use this form.</td>\n </tr>\n </tbody>\n </table>\n</div>","icon":10511,"iconUrl":"https://atlassianfoundation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"21","name":"Skilled volunteering through our Engage4Good program","descriptionHtml":"","callToAction":"Skilled volunteering through our Engage4Good program","introHtml":"<p>Are you a non-profit or social enterprise looking for innovative solutions to a specific problem or project? 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