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srcset="https://timcdnprd.azureedge.net/resource/image/445248/landscape_ratio2x1/575/288/42a231cdd53615cce8d3364c4124f307/64B991569CBD43E3D8925C65446A03CA/header-timocom-inkasso-xl.webp" alt="TIMOCOM Mezinárodní inkaso" title="TIMOCOM Mezinárodní inkaso" title="" class="ci-image ci-img-responsive w-100 img-fluid" /> </picture> </div> </div> <div class="ci-positioned-text-container d-flex flex-column align-items-center justify-content-center " style="left: 11%;margin-right: -11%;top: 50%;margin-bottom: -50%;transform: translate(-11%, -50%);width: 50%; width: 50%;" > <div class="container py-3 py-md-5"> <div class="row justify-content-center"> <div class="col-12 text-left text-white"> <h1 class="wordbreak "> Služba Mezinárodní inkaso </h1> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <h4><br/>„Naše mezinárodní inkasní služba: Jednoduché řešení Vašich nezaplacených faktur.“</h4><h5>Právník Alexander 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d="M500,262.78c55.07,0,106.26,13.77,153.56,41.3,46.6,26.83,83.31,63.54,110.14,110.14,27.53,47.3,41.3,98.49,41.3,153.56s-13.77,106.26-41.3,153.56c-2.82,4.94-6.88,8.83-12.18,11.65-5.3,2.82-10.77,4.24-16.41,4.24H265.95c-6.35,0-12.18-1.41-17.47-4.24-5.3-2.82-9.35-6.71-12.18-11.65-27.53-47.3-41.3-98.49-41.3-153.56s13.77-106.26,41.3-153.56c26.83-46.6,63.54-83.31,110.14-110.14,47.3-27.53,98.49-41.3,153.56-41.3Zm235.1,440.56c24-41.66,36.01-86.84,36.01-135.56s-12.18-93.9-36.54-135.56c-24.36-41.66-57.36-74.66-99.02-99.02-41.66-24.36-86.84-36.54-135.56-36.54s-93.9,12.18-135.56,36.54c-41.66,24.36-74.66,57.36-99.02,99.02-24.36,41.66-36.54,86.84-36.54,135.56s12.36,94.25,37.07,136.61l469.15-1.06Z"/> <path class="cls-1" d="M282.22,559.94c-7.11-151.47,146.12-256.84,287.03-205.19,85.2,29.84,146.24,114.71,149.11,205.2h-72.4c1.32-21.26-1.5-42.88-8.58-63.42-21.51-64.51-84.88-111.24-153.14-114.35-101.5-6.49-189.52,76.51-193.81,177.77h-8.21Z"/> <path class="cls-1" d="M722.9,598.02c.02-4.64-1.66-8.66-5.05-12.06-3.39-3.4-7.58-5.14-12.57-5.22l-140.67,1.2c-2.99-12.63-9.49-23.49-19.48-32.59-9.99-9.1-21.61-14.7-34.86-16.81-18.82-3-35.71,.93-50.67,11.77-14.95,10.85-23.93,25.68-26.92,44.51-3,18.83,.93,35.71,11.77,50.67,10.85,14.95,25.33,23.87,43.46,26.76,18.13,2.89,34.41-.6,48.85-10.45,14.44-9.86,23.69-23.04,27.74-39.55l141.72-1.03c4.29-.03,8.14-1.74,11.54-5.13,3.4-3.39,5.11-7.41,5.14-12.05Zm-203.5,28.73c-7.68,5.57-16.05,7.63-25.11,6.19-9.06-1.44-16.38-6-21.95-13.68-5.57-7.68-7.63-16.05-6.19-25.11s6-16.38,13.68-21.95c7.68-5.57,16.05-7.63,25.11-6.19,9.06,1.44,16.38,6,21.95,13.68,5.57,7.68,7.63,16.05,6.19,25.11-1.44,9.06-6,16.38-13.68,21.95Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Rychle </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Snadné a pohodlné pověření online</li><li>Rychlé a diplomatické řešení při správě pohledávek</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M805,336.19c0,330.65-242.46,489.14-306.14,489.14S195,664.44,195,336.19c0-23.51,14.91-45.8,37.62-55.15l244-101.69c7.49-3.18,15.62-4.69,23.51-4.69s15.89,1.51,23.38,4.69l244,101.67c22.61,9.37,37.49,31.66,37.49,55.18Zm-53.22-17.61l-244-101.67c-2.49-1.09-5.14-1.62-7.78-1.62s-5.43,.56-7.94,1.62l-244,101.67c-7.47,3.18-12.39,10.48-12.39,18.74,0,284.93,210.06,446.19,264.47,447.33,52.87,0,264.07-160.63,264.07-446.96,0-3.18-.77-14.22-12.42-19.12Zm-180.62,120.41c0,32.14-21.6,59.09-50.83,67.86v94.81c0,11.23-9.11,20.33-20.33,20.33s-20.33-9.11-20.33-20.33v-94.81c-29.28-8.82-50.83-35.74-50.83-67.86,0-39.24,31.93-71.17,71.17-71.17s71.17,31.9,71.17,71.17Zm-40.67,0c0-16.81-13.71-30.5-30.5-30.5s-30.5,13.69-30.5,30.5,13.69,30.5,30.5,30.5,30.5-13.69,30.5-30.5Z"/> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Bezpečně </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Efektivní podpora při vymáhání Vaší pohledávky</li><li>Služby poskytované v celé Evropě ve 27 jazycích</li></ul> </div> </div> </div><div class="py-md-0 p-4 text-center p-sm-0 col-sm-12 col-md-6 col-lg-4 col-xl-4" > <div class="text-center img-fluide p-2 "> <div class="overflow-hidden ci-icon-svg ci-svg-paragraph-block color-blue mb-2"> <div class="" > <div class="ci-image-wrapper ci-image-wrapper-svg ci-icon-size-xxl"> <?xml version="1.0" encoding="UTF-8"?> <svg id="Icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1000 1000"> <defs> <style> .cls-1 { fill: #0069b4; } </style> </defs> <path class="cls-1" d="M210.25,524.52c-8.44,0-15.25-6.87-15.25-15.25s6.81-15.25,15.25-15.25h109.51c31.93-31.65,73.29-52.52,117.06-58.88,8.38-1.33,16.1,4.57,17.24,12.91,1.25,8.32-4.57,16.06-12.87,17.28-38.98,5.62-75.85,24.98-103.85,54.27l-4.51,4.73-6.67,.2h-115.9Zm594.75,198.25c0,8.44-6.81,15.25-15.25,15.25h-118.86c-1.61,4.29-3.42,8.48-6.43,12.23l-8.68,10.72c-13.34,16.54-36.4,20.85-54.71,11.42l-19.32,23.79c-17.2,20.95-48.11,24.07-68.92,7.07l-5.82-5.04c-10.6,8.58-23.93,14.2-38.34,15.69-2.56,.26-5.1,.38-7.64,.38-16.68,0-32.78-5.72-46.01-16.44l-77.52-59.81h-111.99c-8.42,0-15.25-6.87-15.25-15.25s6.81-15.35,15.25-15.37l122.38,.12,86.06,66.42c9.17,7.43,20.23,10.72,31.65,9.59,11.32-1.15,21.5-6.67,28.67-15.51l10.07-10.05,12.01,7.92,16.18,14.06c7.47,6.12,19.14,4.86,25.64-3.04l38.12-46.94,16.72,14.04c5.68,4.49,14.4,3.65,19.1-2.2l8.66-10.72c4.73-5.84,3.83-14.48-2.01-19.24l-103.41-83.97c-6.53-5.32-7.53-14.93-2.22-21.47,5.3-6.53,14.91-7.55,21.47-2.22l103.41,84.01c6.41,5.2,10.27,12.05,12.89,19.32h118.86c8.38,0,15.25,6.81,15.25,15.25Zm-398.88-193.68l90.03-84.23c8.42-7.68,19.02-11.83,30-11.83h7.78c52.94,0,105.86,22.16,146.21,61h109.61c8.38,0,15.25,6.87,15.25,15.25s-6.87,15.25-15.25,15.25h-122.28l-4.51-4.57c-35.21-35.86-82.23-56.43-129.07-56.43h-7.78c-3.34,0-6.57,1.29-9.25,3.71l-88.92,83.22c-9.63,9.23-8.2,22.78-1.23,30.5,2.38,2.56,8.38,6.57,15.33,6.95,4.86,.1,9.63-1.53,13.92-5.44l.68,.68c7.82-8.68,26.69-26.21,72.02-68.39,6.18-5.7,15.81-5.38,21.56,.79,5.72,6.18,5.36,15.81-.79,21.54l-72.89,67.85c-9.65,8.82-21.21,13.42-33.54,13.42-.81,0-1.63-.02-2.46-.06-16.3-.75-29.55-9.23-36.42-16.96-18.76-20.69-18.01-51.95,1.63-71.86l.38-.4Z"/> <g> <path class="cls-1" d="M419.55,403.69c-20.02-20.36-32.39-48.26-32.39-79.08,0-62.34,50.51-112.84,112.84-112.84s112.84,50.5,112.84,112.84c0,30.82-12.38,58.72-32.39,79.08,9.18,2.56,18.17,5.54,26.97,8.93,19.65-23.96,31.46-54.6,31.46-88.01,0-76.72-62.18-138.88-138.88-138.88s-138.88,62.16-138.88,138.88c0,33.41,11.81,64.05,31.46,88.01,8.8-3.39,17.8-6.37,26.97-8.93Z"/> <path class="cls-1" d="M541.34,279.16l-58.71,58.7-23.98-23.98c-5.91-5.92-15.56-5.92-21.47,0-5.92,5.9-5.92,15.58,0,21.47l34.72,34.72c5.91,5.92,15.56,5.92,21.47,0l69.44-69.44c5.92-5.9,5.92-15.57,0-21.47-5.91-5.92-15.56-5.92-21.47,0Z"/> </g> </svg> </div> </div> </div> </div> <div> <div class="h4 wordbreak py-1"> Spolehlivě </div> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-blue ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default py-1"> <ul class="rte--list"><li>Oficiální úřední povolení od 2003</li><li>Více než 82 % úspěšných případů</li></ul> </div> </div> </div> </div> </div> </div> </div> </section><a name="ci-anchor-256944" id="ci-anchor-256944"></a> <section id="m03-textblock-256944" class="ci-module-wrapper py-5 ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints- ci-numberedliststyle- ci-trimmed-paragraph ci-bulletpoints-color-default"> <p>Mezinárodní inkaso je Váš efektivní partner pro správu pohledávek. Pomáháme Vám ve 27 jazycích. V případě, že jsou Vaši obchodní partneři v prodlení s platbou, můžete se spolehnout na kompetentní pomoc našeho inkasního týmu. Vaše záležitosti vyřizujeme rychle, výhodně a mimosoudně tak, abyste se s nezaplacenou pohledávkou nemuseli obracet na soud. Férovost a pochopení přispívají k tomu, aby Vaše obchodní vztahy příliš neutrpěly.</p> </div> </div> </div> </div> </section><a name="ci-anchor-256948" id="ci-anchor-256948"></a> <section id="m03-textblock-256948" class="ci-module-wrapper py-5 bg-blue text-white ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-left ci-text-align-left"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-solid-calculator color-white "></p> </div> <div class="ci-richtext wordbreak ci-bulletpoints-styled ci-bulletpoints-color-white ci-numberedliststyle- ci-trimmed-paragraph"> <p>Za každý příkaz se sjednává poplatek za zpracování ve výši 25,- €. V případě úspěchu účtuje TIMOCOM zadavateli odměnu, která již poplatek za zpracování obsahuje. Tento výpočet je prováděn v souladu s ustanoveními zákona o odměnách advokátů. Spočítejte si své poplatky v několika krocích!</p> </div> </div> </div> </div> </section><a name="ci-anchor-403454" id="ci-anchor-403454"></a> <section id="DEFAULT-403454" class="ci-module-wrapper py-5 text-center" > <div class="container"> <div class="row justify-content-center "> <div class="col-12"> <iframe scrolling="no" src="https://services.timocom.com/cs/debtCollection/feeCalculator" class="ci-iframe mw-100 border-0" frameborder="0" width="565" height="650"></iframe> </div> </div> </div> </section><a name="ci-anchor-485940" id="ci-anchor-485940"></a> <section id="m09-cta-area-485940" class="ci-module-wrapper py-5" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <a href="https://services.timocom.com/cs/inkasni-prikaz" data-cif-tracking="{"uniqueTargetId":"overlay_485940_403500"}" target="_blank" class="ci-btn btn m-1 wordbreak btn-lg btn-highlight ci-link-external" title=""> Chci pověřit inkasní tým </a> </div> </div> </div> </div> </section><a name="ci-anchor-486002" id="ci-anchor-486002"></a> <section id="m03-textblock-486002" class="ci-module-wrapper py-5 bg-blue-40 text-dark ci-m03-textblock" > <div class="container"> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-8"> <div class="mb-3 text-center"> <p class="icon icon-xxl text-center mb-0 icon-light-handshake color-dark "></p> </div> <h2 class="wordbreak mb-2"> Pověření v detailech </h2> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle-styled ci-trimmed-paragraph"> <ol class="rte--list"><li>Zadání adresy</li><li>Nahrání souborů</li><li>Kontrola a pověření</li></ol><p><br/></p> </div> </div> </div> </div> </section><a name="ci-anchor-256974" id="ci-anchor-256974"></a> <section id="m08-accordion-256974" class="ci-module-wrapper py-5 bg-white " > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Často kladené otázky ke službě Mezinárodní inkaso </h2> </div> </div> <div class="row justify-content-center "> <div class="col-sm-12 col-md-10 col-lg-10 col-xl-8 ci-m08-accordion"> <div itemscope itemtype="https://schema.org/FAQPage"> <div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-1-256952" aria-expanded="true" aria-controls="item-256974-1-256952"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 1. Musím být zákazník TIMOCOM, abych mohl využít inkasní službu? </div> </button> <div id="item-256974-1-256952" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Ano, inkasní služba je k dispozici pro stávající zákazníky TIMOCOM. Pokud ještě nemáte uzavřenou smlouvu, <a class="ci-link-external" href="https://shop.timocom.com/cs/cze/register" target="_blank" rel="noopener">můžete se zaregistrovat zde</a>.</p> </div> </div> </div> </div> <meta itemprop="position" content="1"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-2-256958" aria-expanded="true" aria-controls="item-256974-2-256958"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 2. Musí být otevřená pohledávka uskutečněná přes TIMOCOM? </div> </button> <div id="item-256974-2-256958" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Ne. Náš tým Vám rád pomůže také v případě, že máte otevřenou pohledávku, která nevznikla v rámci Marketplace. Pošlete nám Váš inkasní případ.</p> </div> </div> </div> </div> <meta itemprop="position" content="2"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-3-256960" aria-expanded="true" aria-controls="item-256974-3-256960"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 3. Jak vysoká je úspěšnost Mezinárodního inkasa? </div> </button> <div id="item-256974-3-256960" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>V roce 2021 jsme byli úspěšní ve více než 82 % případů.</p> </div> </div> </div> </div> <meta itemprop="position" content="3"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-4-256962" aria-expanded="true" aria-controls="item-256974-4-256962"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 4. Kolik zaplatím za pověření inkasní služby? </div> </button> <div id="item-256974-4-256962" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Uplatňujeme poplatek za zpracování ve výši 25 euro. Pouze v úspěšných případech uplatňujeme i dodatečnou odměnu za naši inkasní práci, která závisí na výšce pohledávky. Tato odměna se odvíjí od rámce poplatků stanoveného německým zákonem a můžete si ji spočítat v našem kalkulátoru poplatků ještě před pověřením. <a rel="nofollow" href="#ci-anchor-256948" target="_self">Zde si spočítáte poplatek, který uhradíte při úspěšném vymáhání pohledávky</a>.</p> </div> </div> </div> </div> <meta itemprop="position" content="4"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-5-256964" aria-expanded="true" aria-controls="item-256974-5-256964"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 5. Mohou být výdaje za inkaso účtovány dlužníkovi ve faktuře? </div> </button> <div id="item-256974-5-256964" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Platí zde zákonný princip o škodě z prodlení odpovídající směrnici EU 2011/7/EU. Díky této směrnici by se otevřené pohledávky měly zaplatit rychleji. Od jejího zavedení v zemích EU platí v případě opožděné platby nová práva a povinnosti. Pro věřitele a dlužníka to znamená následující:</p><p>Faktury na firmy jsou automaticky v prodlení od 30. dne po splatnosti. Navíc je splatnost více než 60 dní dovolena jen ve výjimečných případech. Pokud však dojde k prodlení platby, může věřitel požadovat od dlužníka určité náklady na vymáhání jeho pohledávky, ale i úroky z prodlení.<br/>Náklady na vymáhání můžou zahrnovat vlastní náklady vzniklé na základě upomínání prodlení platby, náklady na inkaso nebo právníka. Pro věřitele to znamená, že může dlužníka nechat uhradit náklady na inkasní službu. K těmto nákladům patří také odměna, kterou zaplatíte v úspěšném případě. To znamená, že věřitel může od dlužníka požadovat, aby uhradil veškeré náklady na inkaso (základní poplatek i nárok na odměnu v úspěšném případě), pokud je pohledávka v prodlení a dlužník je za prodlení odpovědný.</p><p>Důležité je, že tato pravidla platí pouze pro faktury, které</p><ul class="rte--list"><li>vycházejí ze smluvních ujednání, a ne například za škody nebo dvojité platby,</li><li>jsou prokazatelně v prodlení a</li><li>dlužník sídlí na území EU.</li></ul><p>Upomínka nebo podobná výzva k platbě ze strany věřitele již není nezbytná, lze ji ovšem dobrovolně provést, což je nadále smysluplné a doporučené, aby se ideálně nemuselo zacházet tak daleko.</p> </div> </div> </div> </div> <meta itemprop="position" content="5"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-6-256966" aria-expanded="true" aria-controls="item-256974-6-256966"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 6. Kterými jazyky hovoří tým služby Mezinárodní inkaso? </div> </button> <div id="item-256974-6-256966" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Náš inkasní tým řeší případy z celé Evropy a své služby Vám nabízí v následujících jazycích:</p><p><br/></p><table><tbody><tr><td><ul class="rte--list"><li>bulharština (BG)</li></ul></td><td><ul class="rte--list"><li>lotyština (LV)</li></ul></td><td><ul class="rte--list"><li>švédština (SV)</li></ul></td></tr><tr><td><ul class="rte--list"><li>dánština (DA)</li></ul></td><td><ul class="rte--list"><li>litevština (LT)</li></ul></td><td><ul class="rte--list"><li>srbština (SR)</li></ul></td></tr><tr><td><ul class="rte--list"><li>němčina (DE)</li></ul></td><td><ul class="rte--list"><li>makedonština (MK)</li></ul></td><td><ul class="rte--list"><li>slovenština (SK)</li></ul></td></tr><tr><td><ul class="rte--list"><li>angličtina (EN)</li></ul></td><td><ul class="rte--list"><li>holandština (NL)</li></ul></td><td><ul class="rte--list"><li>slovinština (SL)</li></ul></td></tr><tr><td><ul class="rte--list"><li>finština (FI)</li></ul></td><td><ul class="rte--list"><li>norština (NO)</li></ul></td><td><ul class="rte--list"><li>španělština (ES)</li></ul></td></tr><tr><td><ul class="rte--list"><li>francouzština (FR)</li></ul></td><td><ul class="rte--list"><li>polština (PL)</li></ul></td><td><ul class="rte--list"><li>čeština (CS)</li></ul></td></tr><tr><td><ul class="rte--list"><li>řečtina (EL)</li></ul></td><td><ul class="rte--list"><li>portugalština (PT)</li></ul></td><td><ul class="rte--list"><li>turečtina (TR)</li></ul></td></tr><tr><td><ul class="rte--list"><li>italština (IT)</li></ul></td><td><ul class="rte--list"><li>rumunština (RO)</li></ul></td><td><ul class="rte--list"><li>ukrajinština (UA)</li></ul></td></tr><tr><td><ul class="rte--list"><li>chorvatština (HR)</li></ul></td><td><ul class="rte--list"><li>ruština (RU)</li></ul></td><td><ul class="rte--list"><li>maďarština (HU)</li></ul></td></tr></tbody></table> </div> </div> </div> </div> <meta itemprop="position" content="6"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-7-256968" aria-expanded="true" aria-controls="item-256974-7-256968"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 7. Mohu využít inkasní službu i pro mezinárodní pohledávky? </div> </button> <div id="item-256974-7-256968" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-default ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Ano, náš inkasní tým pracuje mezinárodně, především v Evropě, ve Vašem rodném jazyce. Zahraniční inkasní případy pro nás nejsou problém.</p> </div> </div> </div> </div> <meta itemprop="position" content="7"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-8-256970" aria-expanded="true" aria-controls="item-256974-8-256970"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 8. Co se stane, pokud se můj dlužník dostane do platební neschopnosti? </div> </button> <div id="item-256974-8-256970" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>V případě platební neschopnosti je majetek dlužníka zpravidla pod správou insolvenčního soudu nebo externího správce. Ten spravuje pohledávky a stará se o rozdělení zbylého majetku. Tím je zajištěno, že se všemi věřiteli bude zacházeno stejně.</p><p>Každý stát má stanoven vlastní postup, jakým si věřitel přihlásí svou pohledávku. Zde doporučujeme si neprodleně přihlásit pohledávku u insolvenčního správce, abyste byli v řízení zohledněni jako věřitel a zbývající částka nebyla ponížena o náklady na zastupování.</p> </div> </div> </div> </div> <meta itemprop="position" content="8"> </div><div class="accordion color-cool-gray-120" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question" > <button type="button" class="card color-cool-gray-120 p-0 w-100" data-toggle="collapse" data-target="#item-256974-9-256972" aria-expanded="true" aria-controls="item-256974-9-256972"> <div class="card-header color-blue w-100 text-left" itemprop="name"> 9. Jak TIMOCOM jedná s neplatícími zákazníky? </div> </button> <div id="item-256974-9-256972" class="collapse" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="card"> <div class="card-body" itemprop="text"> <div class="ci-richtext wordbreak ci-bulletpoints-solid ci-bulletpoints-color-dark ci-numberedliststyle- ci-trimmed-paragraph ci-ignore-color-scheme"> <p>Naším cílem je podporovat věřitele při vymáhání jejich oprávněných pohledávek. V případě potíží na straně dlužníka můžeme například domluvit splátkový kalendář, aby věřitel své peníze dostal. Zároveň TIMOCOM svým uživatelům v <a title="Přehled" href="/sluzby" target="_self">Marketplace</a> zajišťuje, aby nevznikaly další dluhy.</p><p>Pokud uživatel nechce zaplatit bez udání důvodu, je toto chování v rozporu s kritérii kvality TIMOCOM. Nemůže tedy poté zůstat v síti prověřených zákazníků.<br/> </p> </div> </div> </div> </div> <meta itemprop="position" content="9"> </div> </div> </div> </div> </div> </section><a name="ci-anchor-256978" id="ci-anchor-256978"></a> <section id="m09-cta-area-256978" class="ci-module-wrapper py-5 bg-cool-gray-120 text-white" > <div class="container"> <div class="row justify-content-center wow fadeInUp"> <div class="col-sm-12 col-md-8 col-lg-8 col-xl-8 text-center ci-text-align-center"> <h2 class="wordbreak wordbreak"> Služba Mezinárodní inkaso </h2> </div> </div> <div class="row justify-content-center text-center ci-text-align-center"> <div class="col-sm-12 col-md-10 col-lg-8 col-xl-8 mt-2"> <div class="m-n1 pt-3"> <address class="m-1 text-white lead"> <div class="mt-2"> <p class="m-0"> <i class="icon-solid-phone mr-1 icon-sm"></i> <a class="text-white text-decoration-underline pl-2 mb-0" href="tel:+420 412 430 300"> <span class="no-wrap">+420 412 430 300</span> </a> </p> <p class="m-0"> 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