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Crossref Link References => 502 Bad Gateway - Technical Support - Crossref community forum

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<meta name="twitter:image" content="https://global.discourse-cdn.com/flex020/uploads/crossref/original/1X/89725076d6cfb1b23a275c52a9930ab3526559d2.png" /> <meta property="og:image" content="https://global.discourse-cdn.com/flex020/uploads/crossref/original/1X/b3840c8b20237bfc6f9b977ba808cfdd912e10f9.png" /> <meta property="og:url" content="https://community.crossref.org/t/crossref-link-references-502-bad-gateway/5108" /> <meta name="twitter:url" content="https://community.crossref.org/t/crossref-link-references-502-bad-gateway/5108" /> <meta property="og:title" content="Crossref Link References =&gt; 502 Bad Gateway" /> <meta name="twitter:title" content="Crossref Link References =&gt; 502 Bad Gateway" /> <meta property="og:description" content="I try to use the following service. https://search.crossref.org/search/references I enter a reference list and press ‘Match to DOIs’. I get the following error message. 502 Bad Gateway Can this be fixed or is there an alternative service?" /> <meta name="twitter:description" content="I try to use the following service. https://search.crossref.org/search/references I enter a reference list and press ‘Match to DOIs’. I get the following error message. 502 Bad Gateway Can this be fixed or is there an alternative service?" /> <meta property="og:article:section" content="Technical Support" /> <meta property="og:article:section:color" content="EF3340" /> <meta property="og:article:tag" content="references" /> <meta property="og:article:tag" content="simple_text_query" /> <meta property="og:article:tag" content="metadata-search" /> <meta property="og:article:tag" content="metadata-retrieval" /> <meta name="twitter:label1" value="Reading time" /> <meta name="twitter:data1" value="1 mins 🕑" /> <meta name="twitter:label2" value="Likes" /> <meta name="twitter:data2" value="1 ❤" /> <meta property="article:published_time" content="2024-03-19T08:22:37+00:00" /> <meta property="og:ignore_canonical" content="true" /> </head> <body class="crawler browser-update"> <script src="https://status.crossref.org/embed/script.js" nonce="fBHyDRbMsrNnhIrsmTuGHsK35"></script> <div id="back-to-site"> ← <a href="https://www.crossref.org/">Visit the main Crossref website</a> </div> <header> <a href="/"> Crossref community forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/crossref-link-references-502-bad-gateway/5108">Crossref Link References =&gt; 502 Bad Gateway</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/tech-support/8" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #EF3340'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Technical Support</span> </span> </a> <meta itemprop="position" content="1" /> </span> </div> <div class="topic-category"> <div class='discourse-tags list-tags'> <a href='https://community.crossref.org/tag/references' class='discourse-tag' rel="tag">references</a>, <a href='https://community.crossref.org/tag/simple_text_query' class='discourse-tag' rel="tag">simple_text_query</a>, <a href='https://community.crossref.org/tag/metadata-search' class='discourse-tag' rel="tag">metadata-search</a>, <a href='https://community.crossref.org/tag/metadata-retrieval' class='discourse-tag' rel="tag">metadata-retrieval</a> </div> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Crossref Link References =&gt; 502 Bad Gateway'> <link itemprop='url' href='https://community.crossref.org/t/crossref-link-references-502-bad-gateway/5108'> <meta itemprop='datePublished' content='2024-03-19T08:22:37Z'> <meta itemprop='articleSection' content='Technical Support'> <meta itemprop='keywords' content='references, simple_text_query, metadata-search, metadata-retrieval'> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='Crossref'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://global.discourse-cdn.com/flex020/uploads/crossref/original/1X/79c9275b59867363a78fe3e42460a6e21f851d66.svg'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://community.crossref.org/u/OnEducation.net'><span itemprop='name'>OnEducation.net</span></a> </span> <link itemprop="mainEntityOfPage" href="https://community.crossref.org/t/crossref-link-references-502-bad-gateway/5108"> <span class="crawler-post-infos"> <time datetime='2024-03-19T08:22:37Z' class='post-time'> 19 March 2024 08:22 </time> <meta itemprop='dateModified' content='2024-03-19T12:48:48Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p>I try to use the following service.</p> <p><a href="https://search.crossref.org/search/references" class="onebox" target="_blank" rel="noopener nofollow ugc">https://search.crossref.org/search/references</a></p> <p>I enter a reference list and press ‘Match to DOIs’.</p> <p>I get the following error message.</p> <p>502 Bad Gateway</p> <p>Can this be fixed or is there an alternative service?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_2' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://community.crossref.org/u/pdavis'><span itemprop='name'>pdavis</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-03-19T10:38:31Z' class='post-time'> 19 March 2024 10:38 </time> <meta itemprop='dateModified' content='2024-03-19T10:38:31Z'> <span itemprop='position'>2</span> </span> </div> <div class='post' itemprop='text'> <p>Hello,</p> <p>Many thanks for your post.</p> <p>There is much better and more effective tool which can be found here: <a href="https://doi.crossref.org/simpleTextQuery" class="inline-onebox">Simple Text Query</a></p> <p>You get better results and matches against your references.</p> <p>I hope this helps and if you have any further question or queries on this then please do not hesitate to contact us again.</p> <p>Many thanks,</p> <p>Paul</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="1" /> <span class='post-likes'>1 Like</span> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://community.crossref.org/u/OnEducation.net'><span itemprop='name'>OnEducation.net</span></a> </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2024-03-19T11:10:01Z' class='post-time'> 19 March 2024 11:10 </time> <meta itemprop='dateModified' content='2024-03-19T11:10:01Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>Thank you, <a class="mention" href="/u/pdavis">@pdavis</a> !</p> <p>STQ is indeed much better. I wish I would have known it before.</p> <p>Will you remove the old and broken service or just redirect it to the STQ?</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> </div> <div id="related-topics" class="more-topics__list " role="complementary" aria-labelledby="related-topics-title"> <h3 id="related-topics-title" class="more-topics__list-title"> Related topics </h3> <div class="topic-list-container" itemscope itemtype='http://schema.org/ItemList'> <meta itemprop='itemListOrder' content='http://schema.org/ItemListOrderDescending'> <table class='topic-list'> <thead> <tr> <th>Topic</th> <th></th> <th class="replies">Replies</th> <th class="views">Views</th> <th>Activity</th> </tr> </thead> <tbody> <tr class="topic-list-item" id="topic-list-item-2904"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='1'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/crossref-search-internal-server-error-persisting/2904' class='title raw-link raw-topic-link'>Crossref search: internal server error persisting</a> </span> <div class="link-bottom-line"> <a href='/c/tech-support/8' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #EF3340'></span> <span class='badge-category clear-badge'> <span class='category-name'>Technical Support</span> </span> </a> <div class="discourse-tags"> <a href='https://community.crossref.org/tag/rest-api' class='discourse-tag'>rest-api</a> ,&nbsp; <a href='https://community.crossref.org/tag/metadata-retrieval' class='discourse-tag'>metadata-retrieval</a> ,&nbsp; <a href='https://community.crossref.org/tag/metadata-search' class='discourse-tag'>metadata-search</a> ,&nbsp; <a href='https://community.crossref.org/tag/crmds' class='discourse-tag'>crmds</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>1</span> </td> <td class="views"> <span class='views' title='views'>882</span> </td> <td> 25 August 2022 </td> </tr> <tr class="topic-list-item" id="topic-list-item-4702"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='2'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/crossref-not-working-properly/4702' class='title raw-link raw-topic-link'>Crossref not working properly</a> </span> <div class="link-bottom-line"> <a href='/c/tech-support/8' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #EF3340'></span> <span class='badge-category clear-badge'> <span class='category-name'>Technical Support</span> </span> </a> <div class="discourse-tags"> <a href='https://community.crossref.org/tag/content-registration' class='discourse-tag'>content-registration</a> ,&nbsp; <a href='https://community.crossref.org/tag/deposit_support' class='discourse-tag'>deposit_support</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>1</span> </td> <td class="views"> <span class='views' title='views'>279</span> </td> <td> 18 January 2024 </td> </tr> <tr class="topic-list-item" id="topic-list-item-2274"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='3'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/ticket-of-the-month-november-2021-simple-text-query-form-registering-references-and-reference-coverage-within-participation-reports/2274' class='title raw-link raw-topic-link'>Ticket of the month - November 2021 - Simple Text Query form, registering references, and reference coverage within Participation Reports</a> </span> <div class="link-bottom-line"> <a href='/c/tech-support/8' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #EF3340'></span> <span class='badge-category clear-badge'> <span class='category-name'>Technical Support</span> </span> </a> <div class="discourse-tags"> <a href='https://community.crossref.org/tag/references' class='discourse-tag'>references</a> ,&nbsp; <a href='https://community.crossref.org/tag/participation-report' class='discourse-tag'>participation-report</a> ,&nbsp; <a href='https://community.crossref.org/tag/ticket_of_month' class='discourse-tag'>ticket_of_month</a> ,&nbsp; <a href='https://community.crossref.org/tag/simple_text_query' class='discourse-tag'>simple_text_query</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>0</span> </td> <td class="views"> <span class='views' title='views'>1438</span> </td> <td> 6 December 2021 </td> </tr> <tr class="topic-list-item" id="topic-list-item-4701"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='4'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/crossref-not-working/4701' class='title raw-link raw-topic-link'>Crossref not working</a> </span> <div class="link-bottom-line"> <a href='/c/content-registration/24' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #D8D2C4'></span> <span class='badge-category clear-badge'> <span class='category-name'>Content Registration</span> </span> </a> <div class="discourse-tags"> <a href='https://community.crossref.org/tag/content-registration' class='discourse-tag'>content-registration</a> ,&nbsp; <a href='https://community.crossref.org/tag/deposit_support' class='discourse-tag'>deposit_support</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>1</span> </td> <td class="views"> <span class='views' title='views'>212</span> </td> <td> 18 January 2024 </td> </tr> <tr class="topic-list-item" id="topic-list-item-2529"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='5'> <span class="link-top-line"> <a itemprop='url' href='https://community.crossref.org/t/some-changes-to-crossref-metadata-search-search-crossref-org/2529' class='title raw-link raw-topic-link'>Some changes to Crossref Metadata Search (search.crossref.org)</a> </span> <div class="link-bottom-line"> <a href='/c/metadata-retrieval/27' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #3EB1C8'></span> <span class='badge-category clear-badge'> <span class='category-name'>Metadata Retrieval</span> </span> </a> <div class="discourse-tags"> <a href='https://community.crossref.org/tag/orcid' class='discourse-tag'>orcid</a> ,&nbsp; <a href='https://community.crossref.org/tag/metadata-search' class='discourse-tag'>metadata-search</a> ,&nbsp; <a href='https://community.crossref.org/tag/crmds' class='discourse-tag'>crmds</a> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>9</span> </td> <td class="views"> <span class='views' title='views'>2352</span> </td> <td> 26 April 2023 </td> </tr> </tbody> </table> </div> </div> </div> <footer class="container wrap"> <nav class='crawler-nav'> <ul> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/' itemprop="url">Home </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/categories' itemprop="url">Categories </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='/guidelines' itemprop="url">Guidelines </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='https://www.crossref.org/code-of-conduct' itemprop="url">Code of Conduct </a> </span> </li> <li itemscope itemtype='http://schema.org/SiteNavigationElement'> <span itemprop='name'> <a href='https://www.crossref.org/privacy/' itemprop="url">Privacy Policy </a> </span> </li> </ul> </nav> <p class='powered-by-link'>Powered by <a href="https://www.discourse.org">Discourse</a>, best viewed with JavaScript enabled</p> </footer> <!-- Matomo --> <!-- End Matomo Code --><script defer="" src="https://sea2.discourse-cdn.com/flex020/theme-javascripts/74f3d3315423461c26f5c901d7766eaa652adcff.js?__ws=community.crossref.org" data-theme-id="1" nonce="fBHyDRbMsrNnhIrsmTuGHsK35"></script> <!-- Matomo --> <!-- End Matomo Code --><script defer="" src="https://sea2.discourse-cdn.com/flex020/theme-javascripts/74f3d3315423461c26f5c901d7766eaa652adcff.js?__ws=community.crossref.org" data-theme-id="1" nonce="fBHyDRbMsrNnhIrsmTuGHsK35"></script> <script src="https://status.crossref.org/embed/script.js" nonce="fBHyDRbMsrNnhIrsmTuGHsK35"></script> <div class="buorg"><div>Unfortunately, <a href="https://www.discourse.org/faq/#browser">your browser is unsupported</a>. 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