Resetting your Password

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href="/guides/connect" ><span>Connecting to Libera.Chat</span></a> <a role="menuitem" href="/guides/webchat" ><span>Using Our Webchat</span></a> <a role="menuitem" href="/guides/sasl" ><span>Using SASL</span></a> <a role="menuitem" href="/guides/certfp" ><span>Using CertFP</span></a> </div> </details> <details open> <summary>Using the network</summary> <div> <a role="menuitem" href="/guides/registration" ><span>Nickname Registration</span></a> <a role="menuitem" class="active" href="/guides/sendpass" ><span>Resetting your Password</span></a> <a role="menuitem" href="/guides/account" ><span>Manage Your Account</span></a> <a role="menuitem" href="/guides/cloaks" ><span>Cloaks</span></a> <a role="menuitem" href="/guides/findingchannels" ><span>Finding Channels</span></a> <a role="menuitem" href="/guides/channels" ><span>Using Channels</span></a> <a role="menuitem" href="/guides/usermodes" ><span>User Modes</span></a> </div> </details> <details open> <summary>Running a channel</summary> <div> <a role="menuitem" href="/guides/creatingchannels" ><span>Creating Channels</span></a> <a role="menuitem" href="/guides/channelmodes" ><span>Channel Modes</span></a> <a role="menuitem" href="/guides/quickops" ><span>Quick Ops Guide</span></a> <a role="menuitem" href="/guides/bots" ><span>Network bots</span></a> <a role="menuitem" href="/guides/catalyst" ><span>Catalysing and De-escalation</span></a> <a role="menuitem" href="/guides/helpers" ><span>Advice for Helpers</span></a> </div> </details> </aside> <main id="main"> <h1>Resetting your Password</h1> <p>If you have forgotten the password for your NickServ account and are unable to log in to it, you can send a password reset mail to the email address on your account with:</p> <pre><code class="language-irc">/msg NickServ SENDPASS youraccountnamehere </code></pre> <p>You should receive an email containing a command with a password reset key, which you can use on IRC to reset your password.</p> <p>If you do not receive the email, please check your spam folders etc.</p> <p>If you already have an outstanding password reset mail, you cannot send another, but you can contact Libera.Chat staff in #libera (or find them on /stats p) for assistance.</p> <p>Password resets do not work if someone is currently logged in to the account. If you are logged in to your account already and need to change its password, you should instead use the following command:</p> <pre><code class="language-irc">/msg NickServ SET PASSWORD newpasswordhere </code></pre> <p>If your account is compromised and you are unable to change or reset the password, please contact Libera.Chat staff in #libera or /stats p as soon as possible for assistance. You can also reach us at <a href="mailto:support@libera.chat">support@libera.chat</a> if you would prefer to discuss over email.</p> <hr> <p>Based on content © 2016-2021 <a href="https://github.com/freenode/web-7.0/graphs/contributors">freenode/web7.0’s contributors</a> under <a href="https://creativecommons.org/licenses/by-nc-sa/4.0/">Creative Commons BY-NC-SA</a></p> </main><footer> <div> <span class="copyright">© Libera Chat's contributors 2021</span> (<a rel="license noopener noreferrer" href="/LICENSE-content.txt">Content CC BY-NC-SA</a>, <a rel="license noopener noreferrer" href="/LICENSE-code.txt">Code MIT</a>) <span class="mobile-hide">/</span> <a href="/atom.xml">Feed (atom)</a> <span class="mobile-hide">/</span> <a href="/privacy">Privacy</a> </div> <div> <a rel="me noopener noreferrer" href="https://fosstodon.org/@liberachat">Mastodon</a> <span class="mobile-hide">/</span> <a href="https://github.com/Libera-Chat/libera-chat.github.io" rel="noopener noreferrer">GitHub</a> <span class="mobile-hide">/</span> <a href="https://bsky.app/profile/libera.chat" rel="noopener noreferrer">Bluesky</a> <span class="mobile-hide">/</span> <a href="https://facebook.com/liberachat" rel="noopener noreferrer">Facebook</a> </div> </footer>

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