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.unresolved-incident.impact-maintenance .updates, .layout-content.status.status-index .scheduled-incidents-container { border-color:#3498DB; } /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ /* CSS GREENS */ .layout-content.status.status-index .page-status.status-none { background-color:#2fcc66; } .layout-content.status-index .components-statuses .component-container.status-green:after, .status-green .icon-indicator, .components-container .component-inner-container.status-green .component-status, .components-container .component-inner-container.status-green .icon-indicator { color:#2fcc66; } /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ /* CSS LINK COLOR */ a, a:hover, .layout-content.status-index .page-footer span a:hover, .layout-content.status-index .timeframes-container .timeframe:not(.active):hover, .layout-content.status-incident .subheader a:hover { color:#3498db; } 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full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever Turnitin <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container">  <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section slack" id="updates-dropdown-slack" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-slack-btn"> <div class="directions"> Get incident updates and maintenance status messages in Slack. </div> <a value="Subscribe via Slack" class="flat-button full-width" id="subscribe-btn-slack" data-disabled-text="Subscribing..." data-revert-on-success="true" style="margin-top:.75rem" href="https://subscriptions.statuspage.io/slack_authentication/kickoff?page_code=s6207dlh9dgl">Subscribe via Slack</a> <div class="terms_and_privacy_information bottom small">By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever Turnitin <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value=Subscribe To Notifications class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section twitter" id="updates-dropdown-twitter" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-twitter-btn"> <a href="https://twitter.com/TurnitinStatus" class="twitter-follow-button" data-show-count="false" data-show-screen-name="true" data-width="59px">Follow @TurnitinStatus</a> or  <a href="https://twitter.com/TurnitinStatus" target="_blank">view our profile</a>. <style> .twitter-follow-button { margin-bottom: -6px; } </style> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://turnitin.statuspage.io/history.atom" target="_blank">Atom Feed</a> or <a href="https://turnitin.statuspage.io/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "s6207dlh9dgl" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "s6207dlh9dgl" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> <div class="clearfix"></div> </div> </div>  <div class="container"> <div class="page-status status-none"> <span class="status font-large"> All Systems Operational </span> <span class="last-updated-stamp font-small"></span> </div> <div class="text-section"> <h4 class="font-largest"> <a id="about-this-site" href="#about-this-site" class="no-link">About This Site</a> </h4> <p class="color-secondary font-regular"> Welcome to Turnitin's status page. From here you will be able find real-time information about the status of our environments as well as updates about scheduled maintenance and past incidents. <br>To better understand the content of this page, and which areas pertain to you and your institution's use of Turnitin, please go to <a target="_blank" href="https://help.turnitin.com/statuspage.htm">https://help.turnitin.com/statuspage.htm</a> to learn more. </p> </div> <div class="components-section font-regular"> <i class="component-status hidden major_outage"></i> <div class="components-uptime-link history-footer-link"> Uptime over the past <var data-var="num" data-pluralize="90">90</var> days. <a href="/uptime">View historical uptime.</a> </div> <div class="components-container one-column"> <div class="component-container border-color is-group "> <div data-component-id="b5ccpgq2y5qy" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Turnitin" tabindex="0"></span> <span> Turnitin </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-b5ccpgq2y5qy" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-b5ccpgq2y5qy day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-b5ccpgq2y5qy day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="10" y="0" fill="#2fcc66" role="tab" class="uptime-day component-b5ccpgq2y5qy day-2" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="15" y="0" fill="#2fcc66" role="tab" class="uptime-day component-b5ccpgq2y5qy 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component-3cq2jknjsg4z day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3cq2jknjsg4z day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3cq2jknjsg4z day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3cq2jknjsg4z day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3cq2jknjsg4z day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-3cq2jknjsg4z"> <span id="uptime-percent-3cq2jknjsg4z"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="4bgnrlxmf78z" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin Logins </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-4bgnrlxmf78z" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-4bgnrlxmf78z day-0" data-html="true" tabindex="0" 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aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-4bgnrlxmf78z day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-4bgnrlxmf78z day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-4bgnrlxmf78z day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-4bgnrlxmf78z"> <span id="uptime-percent-4bgnrlxmf78z"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div 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width="3" x="400" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-80" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="405" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-81" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="410" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-3ftcxwj1q8ln day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-3ftcxwj1q8ln"> <span id="uptime-percent-3ftcxwj1q8ln"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="0ccs56ph8hqz" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin Feedback Studio Grading Access </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-0ccs56ph8hqz" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0ccs56ph8hqz day-0" 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class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="v37tftjrtxc5" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Turnitin UK" tabindex="0"></span> <span> Turnitin UK </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-v37tftjrtxc5" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v37tftjrtxc5 day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v37tftjrtxc5 day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="10" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v37tftjrtxc5 day-2" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="15" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v37tftjrtxc5 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tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend legend-group"> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-v37tftjrtxc5"> <span id="uptime-percent-v37tftjrtxc5"> <var data-var="uptime-percent">99.99</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div>  <div class="child-components-container "> <div data-component-id="pkrnjh0pq914" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitinuk.com </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg 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component-pkrnjh0pq914 day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pkrnjh0pq914 day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pkrnjh0pq914 day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pkrnjh0pq914 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pkrnjh0pq914 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-pkrnjh0pq914"> <span id="uptime-percent-pkrnjh0pq914"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="x1hrllx0f3sq" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin UK Logins </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-x1hrllx0f3sq" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-x1hrllx0f3sq day-0" data-html="true" tabindex="0" 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aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-x1hrllx0f3sq day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-x1hrllx0f3sq day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-x1hrllx0f3sq day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-x1hrllx0f3sq"> <span id="uptime-percent-x1hrllx0f3sq"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="0knrd8t5379t" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin UK Paper Submissions </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-0knrd8t5379t" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" 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tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0knrd8t5379t day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-0knrd8t5379t"> <span id="uptime-percent-0knrd8t5379t"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="c9zl94hblvmx" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span 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width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-c9zl94hblvmx day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-c9zl94hblvmx day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-c9zl94hblvmx day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-c9zl94hblvmx day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-c9zl94hblvmx day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-c9zl94hblvmx day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-c9zl94hblvmx"> <span id="uptime-percent-c9zl94hblvmx"> <var data-var="uptime-percent">99.98</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="t6l2k24v6xjx" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin UK Feedback Studio Access </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg 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component-t6l2k24v6xjx day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-t6l2k24v6xjx day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-t6l2k24v6xjx day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-t6l2k24v6xjx day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-t6l2k24v6xjx day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-t6l2k24v6xjx"> <span id="uptime-percent-t6l2k24v6xjx"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="vwln19bjz6h7" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin UK Feedback Studio Grading Access </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-vwln19bjz6h7" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-0" 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class="uptime-day component-vwln19bjz6h7 day-81" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="410" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vwln19bjz6h7 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-vwln19bjz6h7"> <span id="uptime-percent-vwln19bjz6h7"> <var data-var="uptime-percent">99.99</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="5d9s9277r5r0" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle iThenticate" tabindex="0"></span> <span> iThenticate </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-5d9s9277r5r0" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-5d9s9277r5r0 day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-5d9s9277r5r0 day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="10" y="0" fill="#2fcc66" role="tab" class="uptime-day component-5d9s9277r5r0 day-2" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="15" y="0" fill="#2fcc66" role="tab" class="uptime-day component-5d9s9277r5r0 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width="3" x="400" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-80" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="405" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-81" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="410" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-v52lxxk73chs day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-v52lxxk73chs"> <span id="uptime-percent-v52lxxk73chs"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="d22yh0bjp1x0" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> iThenticate Report Processing Time </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-d22yh0bjp1x0" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d22yh0bjp1x0 day-0" 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tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d22yh0bjp1x0 day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d22yh0bjp1x0 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d22yh0bjp1x0 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-d22yh0bjp1x0"> <span id="uptime-percent-d22yh0bjp1x0"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="w69f4dp7zdhn" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> iThenticate API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-w69f4dp7zdhn" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-w69f4dp7zdhn day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-w69f4dp7zdhn day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect 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width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-w69f4dp7zdhn day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-w69f4dp7zdhn day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-w69f4dp7zdhn"> <span id="uptime-percent-w69f4dp7zdhn"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="zs9n33b9ckkx" class="component-inner-container status-green 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tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dqkqv44fbgxr day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dqkqv44fbgxr day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dqkqv44fbgxr day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-dqkqv44fbgxr"> <span id="uptime-percent-dqkqv44fbgxr"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div 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aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-gl7dgkrmttx4 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-gl7dgkrmttx4 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-gl7dgkrmttx4"> <span id="uptime-percent-gl7dgkrmttx4"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="y1nqy6m0cv4z" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Draft Coach" tabindex="0"></span> <span> Draft Coach </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. 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class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-lqtvcv01dhxp"> <span id="uptime-percent-lqtvcv01dhxp"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="hyl8d5p0dx18" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Crossref Similarity Check" tabindex="0"></span> <span> Crossref Similarity Check </span> </span> <span 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tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend legend-group"> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-hyl8d5p0dx18"> <span id="uptime-percent-hyl8d5p0dx18"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div>  <div class="child-components-container "> <div data-component-id="ph9g1fsxwr0q" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> (v1) Website Logins </span> <span class="tooltip-base tool" title="For native users and admins only">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" 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<rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ph9g1fsxwr0q day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ph9g1fsxwr0q day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ph9g1fsxwr0q day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ph9g1fsxwr0q day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ph9g1fsxwr0q day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-ph9g1fsxwr0q"> <span id="uptime-percent-ph9g1fsxwr0q"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="wypc4m29458t" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> (v1) Similarity Reports Generation </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-wypc4m29458t" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" 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class="uptime-day component-wypc4m29458t day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-wypc4m29458t day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-wypc4m29458t day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-wypc4m29458t day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-wypc4m29458t"> <span id="uptime-percent-wypc4m29458t"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="1ccyswdsn6jc" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> (v1) API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-1ccyswdsn6jc" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1ccyswdsn6jc day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1ccyswdsn6jc day-1" 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tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1ccyswdsn6jc day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1ccyswdsn6jc day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-1ccyswdsn6jc"> <span id="uptime-percent-1ccyswdsn6jc"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="zprwq6xrcsfc" class="component-inner-container status-green 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class="uptime-day component-zprwq6xrcsfc day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-zprwq6xrcsfc day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-zprwq6xrcsfc day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-zprwq6xrcsfc day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-zprwq6xrcsfc day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-zprwq6xrcsfc day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-zprwq6xrcsfc day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-zprwq6xrcsfc"> <span id="uptime-percent-zprwq6xrcsfc"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="hy8p7qx922m7" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> (v2) Paper Submissions Processing </span> <span class="component-status " title="" > Operational </span> 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width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0q1fhhz5415b day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0q1fhhz5415b day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0q1fhhz5415b day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-0q1fhhz5415b day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-0q1fhhz5415b"> <span id="uptime-percent-0q1fhhz5415b"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="96p69tjpxz7r" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> (v2) API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-96p69tjpxz7r" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day 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width="3" x="410" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-96p69tjpxz7r day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-96p69tjpxz7r"> <span id="uptime-percent-96p69tjpxz7r"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="1nm93cs8dg9y" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Americas (US environment)" tabindex="0"></span> <span> Americas (US environment) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-1nm93cs8dg9y" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1nm93cs8dg9y day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1nm93cs8dg9y day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="10" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1nm93cs8dg9y day-2" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="15" y="0" fill="#2fcc66" role="tab" class="uptime-day component-1nm93cs8dg9y 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tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend legend-group"> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-1nm93cs8dg9y"> <span id="uptime-percent-1nm93cs8dg9y"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div>  <div class="child-components-container "> <div data-component-id="n4xtsthxt3k7" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin Logins </span> <span class="tooltip-base tool" title="For native users only">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div 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tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="400" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-80" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="405" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-81" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="410" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-n4xtsthxt3k7 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span 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component-ynp4rldh9wpd day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ynp4rldh9wpd day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ynp4rldh9wpd day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-ynp4rldh9wpd day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-ynp4rldh9wpd"> <span id="uptime-percent-ynp4rldh9wpd"> <var 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class="uptime-day component-vcpzntw26ms2 day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-vcpzntw26ms2 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-vcpzntw26ms2"> <span id="uptime-percent-vcpzntw26ms2"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="tw7qr9tx64lv" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> API </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-tw7qr9tx64lv" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" class="uptime-day component-tw7qr9tx64lv day-0" data-html="true" tabindex="0" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="5" y="0" fill="#2fcc66" role="tab" class="uptime-day component-tw7qr9tx64lv day-1" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="10" y="0" fill="#2fcc66" role="tab" class="uptime-day component-tw7qr9tx64lv day-2" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" 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class="uptime-day component-tw7qr9tx64lv day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-tw7qr9tx64lv"> <span id="uptime-percent-tw7qr9tx64lv"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="gzz8m9r1w5bw" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" 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tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend legend-group"> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-gzz8m9r1w5bw"> <span id="uptime-percent-gzz8m9r1w5bw"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div>  <div class="child-components-container "> <div data-component-id="dr291rqpq66q" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin Logins </span> <span class="tooltip-base tool" title="For native users only">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div 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width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dr291rqpq66q day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dr291rqpq66q day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dr291rqpq66q day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dr291rqpq66q day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-dr291rqpq66q day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span 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class="uptime-day component-pkq939tp9d2y day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-pkq939tp9d2y"> <span id="uptime-percent-pkq939tp9d2y"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="76bcjbnbvnpj" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Asia Pacific (Asia Pacific environment)" tabindex="0"></span> <span> Asia Pacific (Asia Pacific environment) </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. 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tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend legend-group"> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-76bcjbnbvnpj"> <span id="uptime-percent-76bcjbnbvnpj"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div>  <div class="child-components-container "> <div data-component-id="01n091qjbhbr" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Turnitin Logins </span> <span class="tooltip-base tool" title="For native users only">?</span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div 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width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-01n091qjbhbr day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-01n091qjbhbr day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-01n091qjbhbr day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-01n091qjbhbr day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-01n091qjbhbr day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-01n091qjbhbr"> <span id="uptime-percent-01n091qjbhbr"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="tg4zjx0fhv5s" class="component-inner-container status-green showcased" data-component-status="operational" data-js-hook=""> <span class="name"> Paper Submissions </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> <div class="shared-partial uptime-90-days-wrapper"> <svg class="availability-time-line-graphic" id="uptime-component-tg4zjx0fhv5s" preserveAspectRatio="none" height="34" viewBox="0 0 448 34"> <rect height="34" width="3" x="0" y="0" fill="#2fcc66" role="tab" 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class="uptime-day component-d1s9wsnqnzcn day-82" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="415" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-83" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-d1s9wsnqnzcn day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-d1s9wsnqnzcn"> <span id="uptime-percent-d1s9wsnqnzcn"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> <div data-component-id="pmkssjmb61c7" class="component-inner-container status-green 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<rect height="34" width="3" x="420" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pmkssjmb61c7 day-84" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="425" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pmkssjmb61c7 day-85" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="430" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pmkssjmb61c7 day-86" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="435" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pmkssjmb61c7 day-87" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="440" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pmkssjmb61c7 day-88" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> <rect height="34" width="3" x="445" y="0" fill="#2fcc66" role="tab" class="uptime-day component-pmkssjmb61c7 day-89" data-html="true" tabindex="-1" aria-describedby="uptime-tooltip" /> </svg> <div class="legend "> <div class="legend-item light legend-item-date-range"> <span class="availability-time-line-legend-day-count">90</span> days ago </div> <div class="spacer"></div> <div class="legend-item legend-item-uptime-value legend-item-pmkssjmb61c7"> <span id="uptime-percent-pmkssjmb61c7"> <var data-var="uptime-percent">100.0</var> </span> % uptime </div> <div class="spacer"></div> <div class="legend-item light legend-item-date-range">Today</div> </div> </div> </div> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <script type="text/javascript" charset="utf-8"> function calculateViewbox (dayCount, rectWidth, rectPadding) { var viewBox = []; if (dayCount === 90) { viewBox.push(0); } else { var offset = 90 - dayCount; viewBox.push((offset * rectWidth) + (rectPadding * (offset))); // x origin } viewBox.push(0); // y origin viewBox.push((rectWidth * dayCount) + (rectPadding * (dayCount - 1))); // svg width viewBox.push(34); // svg height return viewBox.join(' '); } document.addEventListener('DOMContentLoaded', function () { var MAX_WIDTH_30_DAYS = 600, MAX_WIDTH_60_DAYS = 1024, svgs = document.getElementsByClassName('availability-time-line-graphic'), rects = svgs[0].getElementsByTagName('rect'), rectWidth = parseInt(rects[0].getAttribute('width')), rectPadding = parseInt(rects[1].getAttribute('x')) - parseInt(rects[0].getAttribute('x')) - rectWidth, throttled = false, delay = 150, timeoutId; function getKeyAndCount(width) { if (width <= MAX_WIDTH_30_DAYS) { return { dayCount: 30, uptimeKey: 'thirty'} } else if (width <= MAX_WIDTH_60_DAYS) { return { dayCount: 60, uptimeKey: 'sixty'} } else { return { dayCount: 90, uptimeKey: 'ninety'} } } function setUptimeValue(values, uptimeKey) { var queryID = '.legend-item-' + values.component; var currentUptime = document.querySelector(queryID); if (currentUptime) { // Faster than setting innerHTML to "" then adding nodes var clone = currentUptime.cloneNode(false); var uptimeSpan = document.createElement('span'); uptimeSpan.id = 'uptime-percent-' + values.component uptimeSpan.innerText = values[uptimeKey] clone.appendChild(uptimeSpan); var appendText = document.createTextNode(' % uptime'); clone.appendChild(appendText); currentUptime.parentNode.replaceChild(clone, currentUptime); } } function setDayCount(el, dayCount) { // Faster than setting innerHTML to "" then adding nodes var clone = el.cloneNode(false); var dateSpan = document.createElement('span') dateSpan.className = "availability-time-line-legend-day-count" dateSpan.innerText= dayCount; clone.appendChild(dateSpan); var appendText = document.createTextNode(' days ago'); clone.appendChild(appendText); el.parentNode.replaceChild(clone, el); } function resizeSvgViewBoxes () { var width = window.innerWidth; var columnInfo = getKeyAndCount(width); var dayCount = columnInfo.dayCount, uptimeKey = columnInfo.uptimeKey; var newViewboxValue = calculateViewbox(dayCount, rectWidth, rectPadding); // If a user quickly resizes from < 450 to > 900 without stopping, // it will retain the same 30 day info as it wont have changed, but this only // impacts 30 day display as it is the only one with shortened text if (newViewboxValue !== 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var timeoutId; var monthStrings = [ 'Jan', 'Feb', 'Mar', 'Apr', 'May', 'Jun', 'Jul', 'Aug', 'Sep', 'Oct', 'Nov', 'Dec' ]; var EVENT_MAX_LENGTH = 90; // Detect device (desktop vs. touch device) function touchDevice() { var browser = bowser.getParser(window.navigator.userAgent); // if type is either mobile or tablet, return true return browser.parse().parsedResult.platform.type !== 'desktop'; } // Class is in format day-<number>. Convert to just number function dayNumberFromClass(className) { return parseInt(className.split('-')[1]); } // Class is in format component-<code>. Convert to just code function componentCodeFromClass(className) { return className.split('-')[1]; } // Convert number to string pixel measurement function intToPixels(number) { return number.toString() + 'px'; } function truncate(str) { return str.substring(0, EVENT_MAX_LENGTH) + (str.length > EVENT_MAX_LENGTH ? '...' : ''); } // Tooltip Handling class constructor function UptimeTooltipHandler(frameWidth) { this.visible = false; this.activeDay = { hovered: false }; this.tooltip = document.getElementById('uptime-tooltip'); this.frameWidth = frameWidth === undefined ? window.innerWidth : frameWidth; this.scrolling = false; window.addEventListener('mousemove', this.tooltipListener.bind(this)); window.addEventListener('orientationchange', this.orientationListener.bind(this)); // on tooltip creation, determine whether to display touch-specific controls var tooltipCloseButton = document.querySelector('.tooltip-close'); if (touchDevice()) { var componentsContainer = document.querySelector('.components-container'); componentsContainer.addEventListener('touchstart', this.handleTouch.bind(this)); tooltipCloseButton.addEventListener('touchstart', this.unhoverTooltip.bind(this)); } else { window.addEventListener('resize', this.resizeListener.bind(this)); // classList not supported by IE < 9 tooltipCloseButton.className += ' hidden'; } // Handle toggle of group elements var groupComponents = document.querySelectorAll('[data-js-hook=component-group-opener]'); for (var i = 0; i < groupComponents.length; i++) { groupComponents[i].addEventListener('click', this.hideTooltip.bind(this)); } var tooltipBox = document.querySelector('#uptime-tooltip .tooltip-box'); tooltipBox.addEventListener('mouseenter', this.mouseEnteredTooltip.bind(this)); tooltipBox.addEventListener('mouseleave', this.unhoverTooltip.bind(this)); } document.querySelectorAll('.uptime-day').forEach(function (rect) { rect.addEventListener('focus', function (event) { var tooltipHandler = new UptimeTooltipHandler(); tooltipHandler.updateHoveredDay(event); tooltipHandler.updateTooltip(event); }); rect.addEventListener('blur', function () { var tooltipHandler = new UptimeTooltipHandler(); tooltipHandler.unhoverTooltip(); }); rect.addEventListener('keydown', function (event) { if (event.key === 'Escape' || event.keyCode === 27) { var tooltipHandler = new UptimeTooltipHandler(); tooltipHandler.unhoverTooltip(); } }); }); UptimeTooltipHandler.prototype.tooltipListener = function(event) { if (!this.tooltipHovered) { this.updateHoveredDay(event); this.updateTooltip(event); } } // this handler will accommodate for mobile orientation change UptimeTooltipHandler.prototype.orientationListener = function(event) { // just close the tooltip this.unhoverTooltip(); } UptimeTooltipHandler.prototype.resizeListener = function(event) { this.frameWidth = window.innerWidth; } UptimeTooltipHandler.prototype.handleTouch = function (event) { if (event.target.classList.contains('uptime-day')) { event.stopPropagation(); this.bladeTouched(event); } } UptimeTooltipHandler.prototype.mouseEnteredTooltip = function() { // Necessary to clear the timeout set for closing the tooltip when the mouse // moves off the blade or timeline, so the tooltip isnt closed on hover clearTimeout(timeoutId); // Sets it to null so the timeout can be set later, as clearTimeout only // cancels the timer, and we need to allow it to be reset in the mouse // move handler below timeoutId = null; this.tooltipHovered = true; } UptimeTooltipHandler.prototype.unhoverTooltip = function() { this.tooltipHovered = false; this.activeDay.hovered = false; this.hideTooltip(); } UptimeTooltipHandler.prototype.bladeTouched = function (event) { event.preventDefault(); var classes = event.target.getAttribute('class').split(' '); var componentCode = componentCodeFromClass(classes[1]) var index = dayNumberFromClass(classes[2]); // If open and tapped on same component and day, close tooltip if (this.visible && this.activeDay.component === componentCode && this.activeDay.index === index) { this.hideTooltip(); } else { this.updateHoveredDay(event); this.updateTooltip(event); } } UptimeTooltipHandler.prototype.updateHoveredDay = function(event) { var classes = event.target.getAttribute('class'); // classList doesn't work in IE var onDay = classes != null && classes.split(' ').indexOf('uptime-day') !== -1; if (onDay) { classes = classes.split(' '); var componentCode = componentCodeFromClass(classes[1]); this.activeDay = { index: dayNumberFromClass(classes[2]), component: componentCode, bounds: event.target.getBoundingClientRect(), isGroup: uptimeData[componentCode].component.isGroup, hovered: true } } else { this.activeDay.hovered = false; } } UptimeTooltipHandler.prototype.updateTooltip = function(event) { var classes = event.target.getAttribute('class'); // classList doesn't work in IE var hoveredOnGraphic = classes != null && classes.split(' ').indexOf('availability-time-line-graphic') !== -1; if (this.activeDay.hovered) { this.updateTooltipData(); this.positionTooltip(); } else if (this.visible && !this.activeDay.hovered && !hoveredOnGraphic) { // Important: since this is on mouse move it will be called multiple times // which will clear timeoutId and reset it to the new value, meaning // it is a race condition to cancel it if (!timeoutId) { var _this = this; timeoutId = setTimeout(function() { _this.hideTooltip(); timeoutId = null; }, 250); } } } UptimeTooltipHandler.prototype.updateTooltipData = function() { // Get the data for the day we're hovered on var day = uptimeData[this.activeDay.component].days[this.activeDay.index]; // Update the date for the tooltip var date = new Date(day.date); // Get the component's start date. Note that it will be undefined here unless it is populated in our database var startDay = uptimeData[this.activeDay.component].component.startDate; var startDate = startDay ? new Date(startDay) : null; // Determine whether current date falls before component's start date. var beforeStartDate = startDate ? date.getTime() < startDate.getTime() : false; // UTC necessary since days are passed yyyy-mm-dd, and new Date uses midnight UTC, so local times // are presented as the day before var dateString = date.getUTCDate() + " " + monthStrings[date.getUTCMonth()] + " " + date.getUTCFullYear(); document.querySelector('#uptime-tooltip .date').innerHTML = dateString; // Update the outage fields if (this.activeDay.isGroup) { this.updateGroupOutageFields() } else { this.updateOutageFields(day.outages.p, day.outages.m, day.related_events, beforeStartDate); } } UptimeTooltipHandler.prototype.hoursFromSeconds = function(s) { return Math.floor(s / 3600); } UptimeTooltipHandler.prototype.minutesFromSeconds = function(s) { // If less than a minute, round up to 1 minute to show that some outage existed if (s > 0 && s < 60) { return 1; } // Otherwise use floor return Math.floor((s % 3600) / 60); } UptimeTooltipHandler.prototype.updateGroupOutageFields = function() { // Hide time info document.querySelector('#uptime-tooltip .outage-field.major').style.display = 'none'; document.querySelector('#uptime-tooltip .outage-field.partial').style.display = 'none'; document.querySelector(".related-events h3").style.display = 'none'; document.querySelector('.no-related-msg').style.display = 'none'; var eventList = document.getElementById("related-events-list") var cloneList = eventList.cloneNode(false); eventList.parentNode.replaceChild(cloneList, eventList); var partialCount = 0; var majorCount = 0; /** We were originally using the operationalCount as part of the no outage copy for group components, but ultimately decided not to use it. I opted to leave the variable in place in case we ever decide to use it in the future. */ var operationalCount = 0; var noDataCount = 0; var showcasedComponentsCount = 0; var components = uptimeData[this.activeDay.component].component.group for (var i = 0; i < components.length; i++) { if (!uptimeData[components[i]]) continue; showcasedComponentsCount++; var outages = uptimeData[components[i]].days[this.activeDay.index].outages; var currentDay = uptimeData[components[i]].days[this.activeDay.index]; var currentDate = new Date(currentDay.date); // Get the component's start date. Note that it will be undefined here unless it is populated in our database var startDay = uptimeData[components[i]].component.startDate; var startDate = startDay ? new Date(startDay) : null; if (outages.p) { partialCount += 1; } if (outages.m) { majorCount += 1; } // Only increase operational count if component has data for this day if (!outages.p && !outages.m) { if (startDate && currentDate.getTime() < startDate.getTime()) { noDataCount +=1; } else { operationalCount +=1; } } } document.querySelector('#major-outage-group-count').style.display = majorCount ? 'block' : 'none'; document.querySelector('#partial-outage-group-count').style.display = partialCount ? 'block' : 'none'; document.querySelector('#major-outage-group-count .count').innerText = majorCount + (majorCount === 1 ? " component" : " components"); document.querySelector('#partial-outage-group-count .count').innerText = partialCount + (partialCount === 1 ? " component" : " components "); // Show no data message only if we do not have data for any showcased components in the group var showNoDataMessage = noDataCount === showcasedComponentsCount; // Show no outages message if we have data for the components and no outages in that data document.querySelector('#uptime-tooltip .no-outages-msg').style.display = (majorCount || partialCount || showNoDataMessage) ? 'none' : 'block'; document.querySelector('#uptime-tooltip .no-data-msg').style.display = showNoDataMessage ? 'block' : 'none'; } UptimeTooltipHandler.prototype.updateOutageFields = function(partial, major, relatedEvents, beforeStartDate) { // Hide group info document.querySelector('#major-outage-group-count').style.display = 'none'; document.querySelector('#partial-outage-group-count').style.display = 'none'; // Show the message that no outage present, if none is present if (partial || major || beforeStartDate) { document.querySelector('#uptime-tooltip .no-outages-msg').style.display = 'none'; } else { document.querySelector('#uptime-tooltip .no-outages-msg').style.display = 'block'; } if (beforeStartDate) { document.querySelector('#uptime-tooltip .no-data-msg').style.display = 'block'; } else { document.querySelector('#uptime-tooltip .no-data-msg').style.display = 'none'; } // Update partial outage field if an outage exists, otherwise hide it if (partial) { var hrs = this.hoursFromSeconds(partial); var mins = this.minutesFromSeconds(partial); document.querySelector('#uptime-tooltip .outage-field.partial .value-hrs').innerHTML = hrs.toString() + ' hrs'; document.querySelector('#uptime-tooltip .outage-field.partial .value-mins').innerHTML = mins.toString() + ' mins'; document.querySelector('#uptime-tooltip .outage-field.partial').style.display = 'flex'; } else { document.querySelector('#uptime-tooltip .outage-field.partial').style.display = 'none'; } // Update major outage field if an outage exists, otherwise hide it if (major) { var hrs = this.hoursFromSeconds(major); var mins = this.minutesFromSeconds(major); document.querySelector('#uptime-tooltip .outage-field.major .value-hrs').innerHTML = hrs.toString() + ' hrs'; document.querySelector('#uptime-tooltip .outage-field.major .value-mins').innerHTML = mins.toString() + ' mins'; document.querySelector('#uptime-tooltip .outage-field.major').style.display = 'flex'; } else { document.querySelector('#uptime-tooltip .outage-field.major').style.display = 'none'; } var eventList = document.getElementById("related-events-list") var cloneList = eventList.cloneNode(false); document.querySelector(".related-events h3").style.display = (relatedEvents.length ? 'block' : 'none'); for (var i = 0; i < relatedEvents.length; i++) { var listItem = document.createElement("li"); listItem.className = "related-event"; var anchor = document.createElement("a"); anchor.className = "related-event-link"; anchor.target = "_blank"; anchor.href = window.Routes.incident_path(relatedEvents[i].code); var text = document.createTextNode(truncate(relatedEvents[i].name)); anchor.appendChild(text); listItem.appendChild(anchor); cloneList.appendChild(listItem); } const displayNoRelatedMsg = ((major || partial) && !relatedEvents.length); document.querySelector('.no-related-msg').style.display = (displayNoRelatedMsg ? 'block' : 'none'); eventList.parentNode.replaceChild(cloneList, eventList); } UptimeTooltipHandler.prototype.positionTooltip = function() { this.calculatePointerCenter(); this.calculateBoxPosition(); // show tooltip this.tooltip.style.display = 'block'; // position pointer var pointer = this.tooltip.getElementsByClassName('pointer-container')[0]; pointer.style.left = intToPixels(this.pointerCenter.x - 8); pointer.style.top = intToPixels(this.pointerCenter.y - 5); // position display box var box = this.tooltip.getElementsByClassName('tooltip-box')[0]; box.style.left = intToPixels(this.boxLeft); box.style.top = intToPixels(this.pointerCenter.y + 5); this.visible = true; } UptimeTooltipHandler.prototype.calculatePointerCenter = function() { var bounds = this.activeDay.bounds; var rectLeft = bounds.left + window.pageXOffset; var rectBottom = bounds.bottom + window.pageYOffset; var rectWidth = bounds.right - bounds.left; this.pointerCenter = { x: rectLeft + Math.floor(rectWidth / 2), y: rectBottom + 5 } } UptimeTooltipHandler.prototype.calculateBoxPosition = function() { var sideWidth = 162.5; if (this.pointerCenter.x - sideWidth < 0) { this.boxLeft = 0; } else if (this.pointerCenter.x + sideWidth > this.frameWidth) { this.boxLeft = this.frameWidth - sideWidth * 2; } else { this.boxLeft = this.pointerCenter.x - sideWidth; } } UptimeTooltipHandler.prototype.hideTooltip = function() { this.tooltip.style.display = 'none'; this.visible = false; } new UptimeTooltipHandler(); </script> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">23</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported today.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">22</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">21</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">20</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">19</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">18</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">17</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-minor font-large"> <a class="whitespace-pre-wrap" href="/incidents/9lbdm3w3mmwc">Turnitin Service Incident - 18th November 2024</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">We鈥檝e fixed it!<br /><br />Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck, and those accessing the service via an integration may have experienced delays in Similarity Report generation. <br /><br />We are pleased to advise that the incident has been resolved. The incident occurred between the following times: <br /><br />PST: November 17th, 16:00 - November 17th, 22:30<br />GMT: November 18th, 00:00 - November 18th, 06:30<br />AEDT: November 18th, 11:00 - November 18th, 17:30 <br /><br />We regret any inconvenience this may have caused if today鈥檚 incident impacted you.</span> <br> <small> Nov <var data-var='date'>17</var>, <var data-var='time'>22:39</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">We鈥檙e experiencing some issues.<br /><br />Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck are currently experiencing an unexpected service incident. Users accessing these services through integrations may also be impacted.<br /><br />During this time, you may experience delays in Similarity Report generation.<br /> <br />We invite you to track the progress of this incident while we work to bring the service back to optimum health.</span> <br> <small> Nov <var data-var='date'>17</var>, <var data-var='time'>19:46</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">16</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">15</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">14</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-major font-large"> <a class="whitespace-pre-wrap" href="/incidents/v0l6gzwxw2r2">Turnitin Service Incident - 14th November 2024</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">We鈥檝e fixed it!<br /><br />Due to an unexpected service incident, users of Turnitin, Turnitin UK, and those accessing the service via an integration may have experienced slowness and an error message when opening the top matching source of the Similarity Report.<br /><br />We are pleased to advise that the incident has been resolved. <br /><br />The incident occurred between the following times:<br /><br />PST: Wednesday, November 13th, 17:45 - Thursday, November 14th, 15:09<br />GMT: Thursday, November 14th, 01:45 - Thursday, November 14th, 23:09 <br />AEDT: Thursday, November 14th, 12:45 - Friday, November 15th 10:09<br /><br />We regret any inconvenience this may have caused if today鈥檚 incident impacted you.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>15:25</var> PST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">We鈥檙e experiencing some issues. <br /><br />Due to an unexpected service incident, Turnitin and Turnitin UK users may experience slowness and an error message when opening the top matching source of the Similarity Report. <br /><br />Users accessing the service via an integration may also be affected.<br /> <br />We invite you to track the progress of this incident while we work to bring the service back to optimum health.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>14:41</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">13</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">12</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-major font-large"> <a class="whitespace-pre-wrap" href="/incidents/wkd3pnk0k3dt">Turnitin Service Incident - 12th November 2024</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">We've fixed it!<br /><br />Turnitin and Turnitin UK experienced an unexpected service incident.<br /> <br />Users may have been unable to access the QuickMark manager or view QuickMarks. <br /><br />The incident occurred between the following times:<br /><br />PST: November 12th 11:05 - November 12th 12:13<br />GMT: November 12th 19:05 - November 12th 20:13 <br />AEDT: November 13th 06:05 - November 13th 07:13<br /><br />Users accessing the service via an integration may also have been affected.<br /> <br />However, we are pleased to advise that the issue has been resolved. <br /><br />We regret any inconvenience caused.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>12:32</var> PST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to work on a fix for this issue.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>12:07</var> PST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">We鈥檝e run into some issues.<br /><br />Turnitin and Turnitin UK are currently experiencing an unexpected service incident.<br /> <br />During this time, users may be unable to access the QuickMark manager or view QuickMarks. <br /><br />Users accessing the service via an integration may also be affected.<br /> <br />We invite you to track the progress of this incident while we work to bring the service back to optimum health.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>12:03</var> PST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">11</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">10</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date"> 9</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=turnitin.statuspage.io&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> </div> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_manifest-6a7ae3a8e2e1b1e1d9466495faa0851c3f5fff938743f6501c900aa2a8792e8c.js"></script> <div id="cpt-notification-container"></div>  <script src="https://dka575ofm4ao0.cloudfront.net/assets/register_subscription_form-589b657fec607087fc5c740c568270907310bc4f6aaa20256e70f01b103025ca.js"></script> <script type="text/javascript"> $(function() { SP.currentPage.registerSubscriptionForm('email'); SP.currentPage.registerSubscriptionForm('sms'); SP.currentPage.registerSubscriptionForm('webhook'); }); </script> <script src="https://dka575ofm4ao0.cloudfront.net/assets/status_common-c1b99d73ee7ab0fea796bd170723c1daac1381095a7dd7501a38ce6f333d86b3.js"></script> <script> SP.pollForChanges('/api/v2/status.json'); </script> <script> $(function() { $('.tool').tooltipster({ animationDuration: 100, contentAsHTML: true, delay: 100, theme: 'tooltipster-borderless', functionInit: function (instance, helper) { var $origin = $(helper.origin), dataOptions = $origin.attr('data-tooltip-config'); if (dataOptions){ dataOptions = JSON.parse(dataOptions); $.each(dataOptions, function(name, option){ instance.option(name, option); }); } } }); // clicks on first tab in subscribe popout since we won't know which is first // upon construction in the ruby code $('.updates-dropdown-nav > a').eq(0).click(); // twitter follow button needs some margin $('.twitter-follow-button').css('margin-right', '6px'); }); $(function() { // open/close component groups HRB.utils.djshook('component-group-opener').on('click', function() { var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); $(function() { HRB.utils.djshook('component-group-opener').on('keydown', function(event) { if (event.key !== "Enter" && event.key !== " ") { return; } event.preventDefault() var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); function toggleGroup(groupParentIndicator) { var isOpen = groupParentIndicator.attr('aria-expanded') if (isOpen == 'false') { groupParentIndicator.attr('aria-expanded', 'true'); } else { groupParentIndicator.attr('aria-expanded', 'false'); } } $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); const channelName = escape(urlParams.get('channel_name')); if(!!messageToken) { switch(messageToken) { case 'slack_auth_error': HRB.utils.notify('The Slack authorization attempt was unsuccessful. Try again.', {cssClass:'error'}); break; case 'subscribers_disabled_error': HRB.utils.notify('Slack subscriptions are not enabled on this page.', {cssClass:'error'}); break; case 'direct_message_channel_error': HRB.utils.notify('Subscriptions aren鈥檛 supported in direct messages. Try subscribing again and choose a channel instead.', {cssClass:'error'}); break case 'duplicate_error': HRB.utils.notify("You're already subscribed to get Slack notifications in that channel.", {cssClass:'error'}); break; case 'duplicate_private_channel_error': HRB.utils.notify(`You're already subscribed to get Slack notifications in #${channelName}. 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