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href=#test-audio-input-from-the-microphone>Test audio input from the microphone</a></li></ul></li><li><a href=#check-the-pulseaudio-volume-control-settings>Check the PulseAudio Volume Control settings</a><ul><li><a href=#playback>Playback</a></li><li><a href=#recording>Recording</a></li><li><a href=#output>Output</a></li><li><a href=#input>Input</a></li><li><a href=#configuration>Configuration</a></li></ul></li><li><a href=#reset-the-audio-server>Reset the audio server</a></li><li><a href=#audio-crackling-or-hardware-clicking>Audio crackling or hardware clicking</a><ul><li><a href=#if-this-doesnt-resolve-the-issue>If this doesn’t resolve the issue</a></li></ul></li><li><a href=#pciinternal-sound-card-not-detected-dummy-output>PCI/internal sound card not detected (dummy output)</a><ul><li><a href=#if-this-doesnt-resolve-the-issue-1>If this doesn’t resolve the issue</a></li><li><a href=#technical-explanation>Technical explanation</a></li></ul></li><li><a href=#audio-over-hdmi-doesnt-work-with-nvidia-graphics>Audio over HDMI doesn’t work with NVIDIA graphics</a></li><li><a href=#microphone-plugged-in-through-the-headphone-jack-isnt-detected>Microphone plugged in through the headphone jack isn’t detected</a><ul><li><a href=#if-this-doesnt-resolve-the-issue-2>If this doesn’t resolve the issue</a></li></ul></li></ul></nav></nav><div class=reading-time>4 minute read</div></div><main class="docs-content col-md-12 col-lg-8 mx-auto"><nav aria-label=breadcrumb><ol class=breadcrumb><li class=breadcrumb-item><a href=/>Help</a></li><li class=breadcrumb-item><a href=/docs/hardware/>Hardware</a></li></ol></nav><h1>Set Up Sound</h1><p class=lead>Troubleshoot issues with audio input or output from speakers, headphones, or microphones.</p><nav class=d-lg-none aria-label="Quaternary navigation"><nav class=page-links><h3>On this page</h3><nav id=TableOfContents><ul><li><a href=#check-the-sound-settings>Check the Sound settings</a><ul><li><a href=#test-audio-output-from-speakers-or-headphones>Test audio output from speakers or headphones</a></li><li><a href=#test-audio-input-from-the-microphone>Test audio input from the microphone</a></li></ul></li><li><a href=#check-the-pulseaudio-volume-control-settings>Check the PulseAudio Volume Control settings</a><ul><li><a href=#playback>Playback</a></li><li><a href=#recording>Recording</a></li><li><a href=#output>Output</a></li><li><a href=#input>Input</a></li><li><a href=#configuration>Configuration</a></li></ul></li><li><a href=#reset-the-audio-server>Reset the audio server</a></li><li><a href=#audio-crackling-or-hardware-clicking>Audio crackling or hardware clicking</a><ul><li><a href=#if-this-doesnt-resolve-the-issue>If this doesn’t resolve the issue</a></li></ul></li><li><a href=#pciinternal-sound-card-not-detected-dummy-output>PCI/internal sound card not detected (dummy output)</a><ul><li><a href=#if-this-doesnt-resolve-the-issue-1>If this doesn’t resolve the issue</a></li><li><a href=#technical-explanation>Technical explanation</a></li></ul></li><li><a href=#audio-over-hdmi-doesnt-work-with-nvidia-graphics>Audio over HDMI doesn’t work with NVIDIA graphics</a></li><li><a href=#microphone-plugged-in-through-the-headphone-jack-isnt-detected>Microphone plugged in through the headphone jack isn’t detected</a><ul><li><a href=#if-this-doesnt-resolve-the-issue-2>If this doesn’t resolve the issue</a></li></ul></li></ul></nav></nav><div class=reading-time>4 minute read</div></nav><h2 id=check-the-sound-settings>Check the Sound settings <a href=#check-the-sound-settings class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><div class="alert alert-secondary" role=alert><div class=alert-title>If you're using Zorin OS Lite</div><div class=d-flex><div class=w-100>Skip to the <a href=#check-the-pulseaudio-volume-control-settings>PulseAudio Volume Control</a> section below.</div></div></div><ol><li>Open the Zorin Menu and click on “Settings”.</li><li>Select the “Sound” panel from the left sidebar menu.</li></ol><p>Please make sure that the correct volume, Input & Output Devices, and Configurations are set here.</p><img class="img-simple img-fluid lazyload blur-up shadow rounded" src=/docs/hardware/set-up-sound/sound-settings_hu79bd9e2031b4e7cee4e52b714d2fb756_70894_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/sound-settings.png width=987 height=695 alt="Sound Settings"><h3 id=test-audio-output-from-speakers-or-headphones>Test audio output from speakers or headphones <a href=#test-audio-output-from-speakers-or-headphones class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>To test if your new audio output device settings are working, press the “Test” button beside the “Output Device” dropdown menu. Click on each audio channel to hear output from your speakers or headphones.</p><h3 id=test-audio-input-from-the-microphone>Test audio input from the microphone <a href=#test-audio-input-from-the-microphone class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>To test if your new audio input device settings are working, make some noise (like saying “Test 1 2 3” out loud). Monitor the red volume level under the “Input Device” dropdown menu.</p><img class="img-simple img-fluid lazyload blur-up shadow rounded" src=/docs/hardware/set-up-sound/input-level_huf201f481d03d11c78514bafdf6d020c1_11220_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/input-level.png width=594 height=204 alt="Input Device level"><p>You can also test the quality of the sound input using the built-in Sound Recorder app.</p><ol><li>Open the Zorin Menu → Sound & Video → Sound Recorder.</li><li>Press the “Record” button in the top-left corner of the window to start recording from your configured input device.</li><li>Press the ■ stop button to stop the recording and click<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-check"><title>Done</title><polyline points="20 6 9 17 4 12"/></svg> to save it. <img class="img-simple img-fluid lazyload blur-up shadow rounded" src=/docs/hardware/set-up-sound/sound-recorder-recording_huc6445c175677f91c0149214de37af807_20055_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/sound-recorder-recording.png width=582 height=359 alt="Sound Recorder recording"></li><li>Press the ▶ play button to play the recording. <img class="img-simple img-fluid lazyload blur-up shadow rounded" src=/docs/hardware/set-up-sound/sound-recorder_huc8b70483e69441347e043458184d27e0_27297_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/sound-recorder.png width=582 height=359 alt="Sound Recorder"></li></ol><h2 id=check-the-pulseaudio-volume-control-settings>Check the PulseAudio Volume Control settings <a href=#check-the-pulseaudio-volume-control-settings class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><p>If your computer is still unable to output or input audio, the <strong>PulseAudio Volume Control</strong> app may be helpful. It gives more sound settings and information, such as:</p><ul><li>what app(s) are playing audio.</li><li>where that audio is being routed.</li><li>what the default input/output devices are.</li><li>what the volume levels are set to.</li></ul><p><strong>If you’re using Zorin OS Lite.</strong> PulseAudio Volume Control is already installed. You can open it from the Zorin Menu → Settings → Sound.</p><p><strong>If you’re not using Zorin OS Lite.</strong> You can install PulseAudio Volume Control by following these steps:</p><ol><li><p>Open the Zorin Menu → Utilities → Terminal.</p></li><li><p>Enter the following command into the Terminal:</p><pre><code class=language-bash>sudo apt install pavucontrol </code></pre></li><li><p>Once installed, open the Zorin Menu → Sound & Video → PulseAudio Volume Control.</p></li><li><p>Some particular problems may be solved by making tweaks to the settings in PulseAudio Volume Control.</p></li></ol><h3 id=playback>Playback <a href=#playback class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>The “Playback” tab will show a list of apps that are currently playing audio. The volume for each app can be controlled individually. <img class="img-simple img-fluid lazyload blur-up shadow extra-rounded" src=/docs/hardware/set-up-sound/pavucontrol-playback_hu058fc7068dd2569d559156c688740ec6_33625_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/pavucontrol-playback.png width=595 height=397 alt="Playback tab"></p><h3 id=recording>Recording <a href=#recording class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>Similarly, the “Recording” tab will show a list of apps that are currently recording audio. <img class="img-simple img-fluid lazyload blur-up shadow extra-rounded" src=/docs/hardware/set-up-sound/pavucontrol-recording_hu42a50bd3d3be1800a550276e140fd387_30206_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/pavucontrol-recording.png width=595 height=397 alt="Recording tab"></p><h3 id=output>Output <a href=#output class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>The “Output Devices” tab shows a list of output devices and an indicator of what’s being played out of each device. The green checkmark indicates that a device is the default output device. <img class="img-simple img-fluid lazyload blur-up shadow extra-rounded" src=/docs/hardware/set-up-sound/pavucontrol-output_hu3bb946d2d81ac782c18073c684088e18_33497_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/pavucontrol-output.png width=595 height=397 alt="Output tab"></p><h3 id=input>Input <a href=#input class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>The “Input Devices” tab shows a similar list for input devices. <img class="img-simple img-fluid lazyload blur-up shadow extra-rounded" src=/docs/hardware/set-up-sound/pavucontrol-input_huef480fdb4a772079b19e560be41619a4_32835_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/pavucontrol-input.png width=595 height=397 alt="Input tab"></p><h3 id=configuration>Configuration <a href=#configuration class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>In the “Configuration” tab, each sound card should be listed. <img class="img-simple img-fluid lazyload blur-up shadow extra-rounded" src=/docs/hardware/set-up-sound/pavucontrol-configuration_hu2c52b53ae1f15f1271d7162fb9934d0f_21079_20x0_resize_box_3.png data-src=/docs/hardware/set-up-sound/pavucontrol-configuration.png width=595 height=397 alt="Configuration tab"></p><h2 id=reset-the-audio-server>Reset the audio server <a href=#reset-the-audio-server class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><p>If the system is still unable to play audio, please try restarting the operating system’s audio server (PulseAudio).</p><ol><li><p>Open the Zorin Menu → Utilities → Terminal.</p></li><li><p>Enter the following command into the Terminal:</p><pre><code class=language-bash>systemctl --user restart pulseaudio </code></pre></li><li><p>After restarting the audio server, apps may need to be restarted to re-connect to PulseAudio. If the system still isn’t playing sound, then try removing the user configuration files for the audio server:</p><pre><code class=language-bash>rm -r ~/.config/pulse </code></pre></li><li><p>Now, quit all instances of the audio server:</p><pre><code class=language-bash>pulseaudio -k </code></pre></li></ol><p>When the audio server starts again (which it should do automatically), it will create new configuration files and should resolve the audio issue.</p><h2 id=audio-crackling-or-hardware-clicking>Audio crackling or hardware clicking <a href=#audio-crackling-or-hardware-clicking class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><p>If you hear audio crackling – especially when you start or stop playing audio – the operating system’s audio server (PulseAudio) may be putting your sound card to sleep too often.</p><ol><li><p>Open the Zorin Menu → Utilities → Terminal.</p></li><li><p>Enter these two commands into the Terminal to disable this behavior and restart the audio server:</p><pre><code class=language-bash>sudo sed -i 's/load-module module-suspend-on-idle/#load-module module-suspend-on-idle/' /etc/pulse/default.pa </code></pre><pre><code class=language-bash>pulseaudio -k </code></pre></li></ol><h3 id=if-this-doesnt-resolve-the-issue>If this doesn’t resolve the issue <a href=#if-this-doesnt-resolve-the-issue class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>If this doesn’t resolve the issue, undo the changes using these commands:</p><pre><code class=language-bash>sudo sed -i 's/#load-module module-suspend-on-idle/load-module module-suspend-on-idle/' /etc/pulse/default.pa </code></pre><pre><code class=language-bash>pulseaudio -k </code></pre><h2 id=pciinternal-sound-card-not-detected-dummy-output>PCI/internal sound card not detected (dummy output) <a href=#pciinternal-sound-card-not-detected-dummy-output class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><p>If you see this message, try running these commands in the Terminal to force the usage of a specific audio driver:</p><ol><li><p>Open the Zorin Menu → Utilities → Terminal.</p></li><li><p>Enter these two commands into the Terminal to force the usage of a specific audio driver:</p><pre><code class=language-bash>echo "options snd-hda-intel dmic_detect=0" | sudo tee /etc/modprobe.d/dummy-output-fix.conf </code></pre><pre><code class=language-bash>echo "blacklist snd_soc_skl" | sudo tee -a /etc/modprobe.d/blacklist.conf </code></pre></li><li><p>Restart your computer to apply the changes.</p></li></ol><h3 id=if-this-doesnt-resolve-the-issue-1>If this doesn’t resolve the issue <a href=#if-this-doesnt-resolve-the-issue-1 class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>Undo the changes by runnning these two commands in the Terminal:</p><pre><code class=language-bash>sudo sed -i 's/options snd-hda-intel dmic_detect=0//' /etc/modprobe.d/dummy-output-fix.conf </code></pre><pre><code class=language-bash>sudo sed -i 's/blacklist snd_soc_skl//' /etc/modprobe.d/blacklist.conf </code></pre><p>Then restart your computer again.</p><h3 id=technical-explanation>Technical explanation <a href=#technical-explanation class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>With hardware that uses the <code>snd_hda_intel</code> kernel module, rare <a href=https://bugs.launchpad.net/ubuntu/+source/linux-oem-osp1/+bug/1864061 target=_blank rel=noopener>bugs</a> can cause the sound card to not be detected.</p><h2 id=audio-over-hdmi-doesnt-work-with-nvidia-graphics>Audio over HDMI doesn’t work with NVIDIA graphics <a href=#audio-over-hdmi-doesnt-work-with-nvidia-graphics class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><p>If your computer has an NVIDIA graphics card and isn’t playing audio over a HDMI connection, you may need to first activate the graphics card by installing the official proprietary NVIDIA drivers in Zorin OS.</p><p><a href=/docs/hardware/activate-nvidia-drivers/>View how to activate an NVIDIA graphics card ›</a></p><h2 id=microphone-plugged-in-through-the-headphone-jack-isnt-detected>Microphone plugged in through the headphone jack isn’t detected <a href=#microphone-plugged-in-through-the-headphone-jack-isnt-detected class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h2><p>If you can’t use your microphone (or microphone built into your headset) after plugging it into your computer’s 3.5mm headphone jack, please first <a href=#check-the-sound-settings>open the Sound settings</a> to check if it’s available as an input device. It should usually appear as a “Line In Microphone”.</p><p>If your microphone isn’t available as an input device in the Sound settings, please follow these steps:</p><ol><li><p>Open the Zorin Menu → Utilities → Terminal.</p></li><li><p>Enter this command into the Terminal to allow your computer to detect the microphone:</p><pre><code class=language-bash>echo "options snd-hda-intel model=dell-headset-multi" | sudo tee /etc/modprobe.d/headset-jack-microphone-fix.conf </code></pre></li><li><p>Restart your computer to apply the changes.</p></li><li><p>Open the <a href=#check-the-sound-settings>Sound settings</a> to select the microphone as the active input device.</p></li></ol><h3 id=if-this-doesnt-resolve-the-issue-2>If this doesn’t resolve the issue <a href=#if-this-doesnt-resolve-the-issue-2 class=anchor aria-hidden=true><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentcolor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="feather feather-link"><path d="M10 13a5 5 0 007.54.54l3-3a5 5 0 00-7.07-7.07l-1.72 1.71"/><path d="M14 11a5 5 0 00-7.54-.54l-3 3a5 5 0 007.07 7.07l1.71-1.71"/></svg></a></h3><p>Undo the changes by runnning this command in the Terminal:</p><pre><code class=language-bash>sudo sed -i 's/options snd-hda-intel model=dell-headset-multi//' /etc/modprobe.d/dummy-output-fix.conf </code></pre><p>Then restart your computer again.</p></main></div><ul class="docs-metadata d-flex justify-content-center"><li><h4>Last modified</h4><p class=lastmod><time datetime="2024-12-02 23:02:45 +0100 +0100">2 December 2024</time></p></li><li><h4>Original Author</h4><p class=author>System76 (adapted by Zorin)</p></li><li><h4>Article License</h4><p class=license><a href=https://creativecommons.org/licenses/by-sa/4.0/ target=_blank rel=noopener>CC BY-SA 4.0</a></p></li></ul></div></div><footer class=grey><div class=container><div class="row logo-newsletter"><div class="col-4 logo"><a href=https://zorin.com/ class=icon>Zorin OS homepage</a></div><div class="col-8 newsletter"><div class=col-4><div class=copy>Get the latest news about Zorin and tips in your inbox.</div></div><div class=col-8><a href=https://zorin.com/newsletter/ class="button suggested">Subscribe to our newsletter</a></div></div></div><div class=row><div class="col-4 ireland-social"><p>Made with ☘️ in Ireland.</p><div class=social><a href=https://www.facebook.com/ZorinOS/ target=_blank rel=noopener title=Facebook><img src=https://assets.zorincdn.com/zorin.com/images/footer/facebook.svg alt="Zorin OS page on Facebook" class=network></a> <a href=https://twitter.com/ZorinOS target=_blank rel=noopener title=Twitter><img src=https://assets.zorincdn.com/zorin.com/images/footer/twitter.svg alt="Zorin OS page on Twitter" class=network></a> <a href=https://blog.zorin.com/index.xml target=_blank rel=noopener title=RSS><img src=https://assets.zorincdn.com/zorin.com/images/footer/rss.svg alt="Zorin OS on RSS" class=network></a></div></div><div class="col-8 sitemap"><div class=col-4><div class=footer-heading>Products</div><ul class=menu><li><a href=https://zorin.com/os/ class=no-decoration>Zorin OS</a></li><li><a href=https://zorin.com/grid/ class=no-decoration>Zorin Grid</a></li><li><a href=https://zorin.com/computers/ class=no-decoration>Computers</a></li></ul></div><div class=col-4><div class=footer-heading>Help</div><ul class=menu><li><a href=/docs/getting-started/install-zorin-os/ class=no-decoration>How to Install Zorin OS</a></li><li><a href=/docs/getting-started/system-requirements/ class=no-decoration>System Requirements</a></li><li><a href=/docs/getting-started/switch-your-organization-from-windows/ class=no-decoration>Switch Your Organization</a></li><li><a href=/ class=no-decoration>Other Help Articles</a></li></ul></div><div class=col-4><div class=footer-heading>Company</div><ul class=menu><li><a href=https://zorin.com/about/ class=no-decoration>About</a></li><li><a href=https://blog.zorin.com class=no-decoration>Blog</a></li><li><a href=https://zorin.com/press class=no-decoration>Press Kit</a></li><li><a href=https://zorin.com/about/#funding class=no-decoration>Donate</a></li></ul></div></div></div><div class="col-12 legal"><div class=info><div class=copyright><span class=font-700>© 2008 - 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