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College and University Semester Pass Administrators | Institutional Sales Programs | MBTA
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xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Green Line C</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m9.91236 6.22237a1.685 1.685 0 0 0 -.37441-.423 1.75365 1.75365 0 0 0 -1.10334-.3859 1.96325 1.96325 0 0 0 -.9632.21962 1.8196 1.8196 0 0 0 -.64318.58932 2.59 2.59 0 0 0 -.35871.84031 4.22351 4.22351 0 0 0 -.1119.97471 3.92818 3.92818 0 0 0 .1119.937 2.536 2.536 0 0 0 .35871.8194 1.83829 1.83829 0 0 0 .64318.58357 1.95744 1.95744 0 0 0 .9632.21962 1.55383 1.55383 0 0 0 1.20479-.47114 2.17357 2.17357 0 0 0 .53023-1.24243h1.62837a3.87815 3.87815 0 0 1 -.33257 1.29577 3.08815 3.08815 0 0 1 -.707.98516 2.99838 2.99838 0 0 1 -1.02805.62122 3.76351 3.76351 0 0 1 -1.29577.2144 3.92217 3.92217 0 0 1 -1.57918-.30538 3.393 3.393 0 0 1 -1.18387-.84084 3.71981 3.71981 0 0 1 -.73835-1.25812 4.61521 4.61521 0 0 1 -.25727-1.55827 4.77251 4.77251 0 0 1 .25727-1.59017 3.83132 3.83132 0 0 1 .73835-1.28008 3.3914 3.3914 0 0 1 1.18387-.85653 3.86194 3.86194 0 0 1 1.57918-.31061 3.853 3.853 0 0 1 1.19433.182 3.25411 3.25411 0 0 1 1.00712.53023 2.86159 2.86159 0 0 1 .73312.86228 3.08969 3.08969 0 0 1 .36395 1.1776h-1.6273a1.37793 1.37793 0 0 0 -.19347-.52974z"/></svg></span></div><div id="icon-feature-green_line_d"><span class="notranslate c-svg__icon-green-line-d-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title>Green Line D</title> <path fill="#00843d" d="m8 0a8 8 0 1 0 8 8 8 8 0 0 0 -8-8"/> <path fill="#fff" d="m7.90973 4a4.12016 4.12016 0 0 1 1.43992.24673 3.12441 3.12441 0 0 1 1.15435.73966 3.404 3.404 0 0 1 .76154 1.232 4.96822 4.96822 0 0 1 .27464 1.737 5.52384 5.52384 0 0 1 -.22431 1.61335 3.55236 3.55236 0 0 1 -.67729 1.27744 3.1858 3.1858 0 0 1 -1.13137.84579 3.8368 3.8368 0 0 1 -1.59748.30803h-3.44991v-8zm-.12255 6.52123a2.252 2.252 0 0 0 .73966-.12364 1.62238 1.62238 0 0 0 .6379-.40867 2.04332 2.04332 0 0 0 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xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16" role="img"> <title>Bus</title> <path fill="#ffc72c" d="m8.03494 0a8.04088 8.04088 0 0 0 -8 8 8 8 0 1 0 8-8"/> <path fill="#1c1e23" d="m12.55163 6.95515-.43927-3.29782c-.11487-.59469-.50684-.83119-1.088-1.07447a9.94811 9.94811 0 0 0 -2.99371-.52036 9.94139 9.94139 0 0 0 -2.98694.52036c-.57444.24328-.97312.47978-1.09476 1.07447l-.43251 3.29782v4.55476h.80756v.77716a.56688.56688 0 0 0 .29735.48655c.04054.02029.08109.04054.11487.05407a.689.689 0 0 0 .09462.027.57561.57561 0 0 0 .15546.02029h.2297a.63557.63557 0 0 0 .669-.58793v-.77716h4.363v.77716a.56686.56686 0 0 0 .29735.48655c.04054.02029.08109.04054.11487.05407a.689.689 0 0 0 .09462.027.57561.57561 0 0 0 .15546.02029h.22974a.63556.63556 0 0 0 .669-.58793v-.77716h.74252zm-6.64292-3.93953h4.25065c.20273 0 .37167.23083.37167.50782s-.16894.50781-.37167.50781h-4.25065c-.20272 0-.37167-.23083-.37167-.50781s.16896-.50782.37167-.50782zm-1.03959 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d="m12.6 13.07v1.1a.81712.81712 0 0 1 -.19-.09 1.08477 1.08477 0 0 0 -1.15-.03 1.327 1.327 0 0 1 -1.36.03 1.1128 1.1128 0 0 0 -1.19-.04 1.457 1.457 0 0 1 -1.43 0 1.09284 1.09284 0 0 0 -1.19.04 1.30468 1.30468 0 0 1 -1.36-.04 1.12472 1.12472 0 0 0 -1.16.04.25063.25063 0 0 0 -.07.04v-1.09a.07583.07583 0 0 0 .04-.02 1.22855 1.22855 0 0 1 1.4.08 1.37912 1.37912 0 0 0 1.19-.07 1.18568 1.18568 0 0 1 1.29.04 1.31353 1.31353 0 0 0 1.16 0 1.186 1.186 0 0 1 1.29-.04 1.38316 1.38316 0 0 0 1.19.07 1.24661 1.24661 0 0 1 1.4-.08.351.351 0 0 0 .14.06z"/> <path d="m11.06 10.98a.87762.87762 0 0 1 -.15.05 3.51709 3.51709 0 0 1 -.16-1.49 10.81375 10.81375 0 0 1 1.85-2.66l-.6-.24v-3.64h-1v-1h-1.99v.01h-.01v-.01h.01v-.99h-2v.99h-2.01v1h-1v3.64l-.59.24a10.46678 10.46678 0 0 1 1.83 2.64 3.75072 3.75072 0 0 1 -.15 1.5.41845.41845 0 0 1 -.15-.04 1.2264 1.2264 0 0 0 -1.4-.07c-.00995.01-.03.01-.04.02v1.08c.02-.01.05-.03.07-.04a1.10228 1.10228 0 0 1 1.16-.03 1.32675 1.32675 0 0 0 1.36.03 1.09231 1.09231 0 0 1 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c-svg__icon-subway-circle-bw-small"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" role="img" viewBox="0 0 16 16"> <title> subway </title> <path fill="#fff" d="m7.99993 15.50007a7.50007 7.50007 0 1 1 7.50007-7.50007 7.5 7.5 0 0 1 -7.50007 7.50007"/> <g fill="#1c1e23"> <path d="m6.67 1.41a.56974.56974 0 0 1 .57-.57.58.58 0 1 1 0 1.16h-.02a.57707.57707 0 0 1 -.55-.59z"/> <path d="m12.01 9.84v-5.91a1.43829 1.43829 0 0 0 -1.44-1.43h-5.13a1.42971 1.42971 0 0 0 -1.43 1.43v5.9a1.88 1.88 0 0 0 1.53 1.85l-1.54 2.32h1.02l1.26-1.84h3.46l1.26 1.84h1l-1.54-2.32a1.8774 1.8774 0 0 0 1.55-1.84zm-5.01-6.93h2v.84h-2zm-.58 8.3a.77.77 0 1 1 .77-.77.77027.77027 0 0 1 -.77.77zm3.15 0a.77.77 0 1 1 0-1.54.77.77 0 1 1 0 1.54zm1.44-4.71a.52279.52279 0 0 1 -.52.52h-4.96a.51641.51641 0 0 1 -.52-.52v-1.96a.51646.51646 0 0 1 .52-.52h4.96a.52284.52284 0 0 1 .52.52z"/> <path d="m8.19 1.41a.57841.57841 0 0 1 .58-.57.56974.56974 0 0 1 .57.57.57438.57438 0 0 1 -.57.59.58266.58266 0 0 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class="m-menu-desktop__submenu-section" aria-label="Find a Location"> <a class="m-menu__link" data-nav="link" href="/transit-near-me"><div>Find Nearby Transit</div></a><a class="m-menu__link" data-nav="link" href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> </div> </div> </div> </div> <a class="m-menu--desktop__toggle" href="/menu#Fares-section" data-nav="toggle-desktop-nav" role="button" aria-expanded="false" aria-controls="fares"> Fares <span class="c-indicator--angle"></span> </a> <div class="m-menu--desktop__menu"> <div class="container"> <div id="fares"> <div class="m-menu-desktop__section fares" data-nav="desktop-section"> <div class="m-menu__section-heading"> Fares Info </div> <div class="m-menu-desktop__submenu-section" aria-label="Fares Info"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> <div class="m-menu__section-heading"> Fares by Mode </div> <div class="m-menu-desktop__submenu-section" aria-label="Fares by Mode"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> <div class="m-menu__section-heading"> Pay Your Fare </div> <div class="m-menu-desktop__submenu-section" aria-label="Pay Your Fare"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> <div class="m-menu-desktop__section-feature"> <div class="m-menu__feature"> <h3 class="m-menu__section-heading">Most popular fares</h3> <dl title="Most popular fares"> <dt>Subway One-Way</dt> <dd>$2.40</dd> <dt>Local Bus One-Way</dt> <dd>$1.70</dd> <dt>Monthly LinkPass</dt> <dd>$90.00</dd> <dt> Commuter Rail One-Way <small>Zones 1A - 10</small> </dt> <dd>$2.40 - <br>$13.25</dd> </dl> </div> </div> </div> </div> </div> </div> <a class="m-menu--desktop__toggle" href="/menu#Contact-section" data-nav="toggle-desktop-nav" role="button" aria-expanded="false" aria-controls="contact"> Contact <span class="c-indicator--angle"></span> </a> <div class="m-menu--desktop__menu"> <div class="container"> <div id="contact"> <div class="m-menu-desktop__section contact" data-nav="desktop-section"> <div class="m-menu__section-heading"> Customer Support </div> <div class="m-menu-desktop__submenu-section" aria-label="Customer Support"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&COID=64D93B66"><div>Request Public 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</div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> </div> <div class="m-menu-desktop__section-feature"> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency Contacts</h3> <small>24 hours, 7 days a week</small> <div class="m-menu__feature_phone"> <strong>Transit Police:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 1 2" class="no-wrap" href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> <div class="m-menu__feature bottom-section"> <h3 class="m-menu__section-heading">Report a Railroad Crossing Gate Issue</h3> <div class="m-menu__feature_phone"> <small>To report a problem or emergency with a railroad crossing, call <a aria-label="8 0 0. 5 2 2. 8 2 3 6" class="no-wrap" href="tel:+1-800-522-8236">800-522-8236</a></small> </div> </div> </div> </div> </div> </div> </div> <a class="m-menu--desktop__toggle" href="/menu#About-section" data-nav="toggle-desktop-nav" role="button" aria-expanded="false" aria-controls="about"> About <span class="c-indicator--angle"></span> </a> <div class="m-menu--desktop__menu"> <div class="container"> <div id="about"> <div class="m-menu-desktop__section about" data-nav="desktop-section"> <div class="m-menu__section-heading"> Get to Know Us </div> <div 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href="/quality-compliance-oversight"><div>Quality, Compliance & Oversight</div></a> </div> <div class="m-menu__section-heading"> Work with Us </div> <div class="m-menu-desktop__submenu-section" aria-label="Work with Us"> <a class="m-menu__link" data-nav="link" href="/careers"><div>Careers</div></a><a class="m-menu__link" data-nav="link" href="/pass-program"><div>Institutional Sales</div></a><a class="m-menu__link" data-nav="link" href="/business"><div>Business Opportunities</div></a><a class="m-menu__link" data-nav="link" href="/innovation"><div>Innovation Proposals</div></a><a class="m-menu__link" data-nav="link" href="/engineering/design-standards-and-guidelines"><div>Engineering Design Standards</div></a> </div> <div class="m-menu__section-heading"> Our Work </div> <div class="m-menu-desktop__submenu-section" aria-label="Our Work"> <a class="m-menu__link" data-nav="link" href="/sustainability"><div>Sustainability</div></a><a class="m-menu__link" data-nav="link" href="/projects/capital-transformation-programs"><div>Capital Transformation</div></a><a class="m-menu__link" data-nav="link" href="/projects/commuter-rail-positive-train-control-ptc"><div>Commuter Rail Positive Train Control</div></a><a class="m-menu__link" data-nav="link" href="/projects/better-bus-project"><div>Better Bus Project</div></a><a class="m-menu__link" data-nav="link" href="/projects"><div>All MBTA Improvement Projects</div></a> </div> </div> </div> </div> </div> <div class="m-menu__language"></div> </nav> <div class="search-wrapper"> <div class="search"> <div> <div id="header-desktop" phx-hook="AlgoliaAutocomplete" phx-update="ignore"> <div class="c-search-bar__autocomplete" data-placeholder="Search for routes, info, and more" data-config="basic-config"></div> <div class="c-search-bar__autocomplete-results"></div> </div> </div> </div> </div> <button class="header-search__toggle" data-nav="toggle-nav-search" type="button" aria-expanded="false" aria-controls="search-header-mobile__container" aria-label="Search MBTA.com"> <i class="fa fa-fw fa-search" aria-hidden="true"></i> <i class="fa fa-fw fa-close" aria-hidden="true"></i> </button> </div> </div> <nav class="m-menu--mobile" id="navmenu" aria-label="Navigation Menu"> <div class="m-menu__content" data-nav="mobile-content"> <h1 class="m-menu__title text-3xl">Main Menu</h1> <nav aria-labelledby="section-heading-Transit" class="m-menu__section"> <h2 id="section-heading-Transit" class="m-menu__section-heading"> Transit </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Transit-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="true"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Modes-of-Transit-title" aria-expanded="true" aria-controls="Modes-of-Transit-section"> Modes of Transit <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Modes-of-Transit-section" role="region" aria-labelledby="Modes-of-Transit-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/schedules/subway"><div>Subway</div></a><a class="m-menu__link" data-nav="link" href="/schedules/bus"><div>Bus</div></a><a class="m-menu__link" data-nav="link" href="/schedules/commuter-rail"><div>Commuter Rail</div></a><a class="m-menu__link" data-nav="link" href="/schedules/ferry"><div>Ferry</div></a><a class="m-menu__link" data-nav="link" href="/accessibility/the-ride"><div>Paratransit (The RIDE)</div></a><a class="m-menu__link" data-nav="link" href="/schedules"><div>All Schedules & Maps</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/schedules/subway"><div>Subway</div></a><a class="m-menu__link" data-nav="link" href="/schedules/bus"><div>Bus</div></a><a class="m-menu__link" data-nav="link" href="/schedules/commuter-rail"><div>Commuter Rail</div></a><a class="m-menu__link" data-nav="link" href="/schedules/ferry"><div>Ferry</div></a><a class="m-menu__link" data-nav="link" href="/accessibility/the-ride"><div>Paratransit (The RIDE)</div></a><a class="m-menu__link" data-nav="link" href="/schedules"><div>All Schedules & Maps</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Plan-Your-Journey-title" aria-expanded="false" aria-controls="Plan-Your-Journey-section"> Plan Your Journey <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Plan-Your-Journey-section" role="region" aria-labelledby="Plan-Your-Journey-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/trip-planner"><div>Trip Planner</div></a><a class="m-menu__link" data-nav="link" href="/alerts"><div>Service Alerts</div></a><a class="m-menu__link" data-nav="link" href="https://alerts.mbta.com/"><div>Sign Up for Service Alerts</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/parking"><div>Parking</div></a><a class="m-menu__link" data-nav="link" href="/bikes"><div>Bikes</div></a><a class="m-menu__link" data-nav="link" href="/guides"><div>User Guides</div></a><a class="m-menu__link" data-nav="link" href="/holidays"><div>Holidays</div></a><a class="m-menu__link" data-nav="link" href="/accessibility"><div>Accessibility</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/trip-planner"><div>Trip Planner</div></a><a class="m-menu__link" data-nav="link" href="/alerts"><div>Service Alerts</div></a><a class="m-menu__link" data-nav="link" href="https://alerts.mbta.com/"><div>Sign Up for Service Alerts</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/parking"><div>Parking</div></a><a class="m-menu__link" data-nav="link" href="/bikes"><div>Bikes</div></a><a class="m-menu__link" data-nav="link" href="/guides"><div>User Guides</div></a><a class="m-menu__link" data-nav="link" href="/holidays"><div>Holidays</div></a><a class="m-menu__link" data-nav="link" href="/accessibility"><div>Accessibility</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Find-a-Location-title" aria-expanded="false" aria-controls="Find-a-Location-section"> Find a Location <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Find-a-Location-section" role="region" aria-labelledby="Find-a-Location-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/transit-near-me"><div>Find Nearby Transit</div></a><a class="m-menu__link" data-nav="link" href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/transit-near-me"><div>Find Nearby Transit</div></a><a class="m-menu__link" data-nav="link" href="/stops"><div>MBTA Stations</div></a><a class="m-menu__link" data-nav="link" href="/destinations"><div>Destinations</div></a><a class="m-menu__link" data-nav="link" href="/maps"><div>Maps</div></a> </div> </noscript> </div> </nav> <nav aria-labelledby="section-heading-Fares" class="m-menu__section"> <h2 id="section-heading-Fares" class="m-menu__section-heading"> Fares </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Fares-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Fares-Info-title" aria-expanded="false" aria-controls="Fares-Info-section"> Fares Info <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Fares-Info-section" role="region" aria-labelledby="Fares-Info-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares"><div>Fares Overview</div></a><a class="m-menu__link" data-nav="link" href="/fares/reduced"><div>Reduced Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/transfers"><div>Transfers</div></a><a class="m-menu__link" data-nav="link" href="/fare-transformation"><div>Fare Transformation</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Fares-by-Mode-title" aria-expanded="false" aria-controls="Fares-by-Mode-section"> Fares by Mode <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Fares-by-Mode-section" role="region" aria-labelledby="Fares-by-Mode-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares/subway-fares"><div>Subway Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/bus-fares"><div>Bus Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/commuter-rail-fares"><div>Commuter Rail Fares</div></a><a class="m-menu__link" data-nav="link" href="/fares/ferry-fares"><div>Ferry Fares</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Pay-Your-Fare-title" aria-expanded="false" aria-controls="Pay-Your-Fare-section"> Pay Your Fare <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Pay-Your-Fare-section" role="region" aria-labelledby="Pay-Your-Fare-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/fares/charliecard-store"><div>CharlieCard Store</div></a><a class="m-menu__link" data-nav="link" href="https://mycharlie.mbta.com/"><div>Sign up for Auto-pay</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="https://commerce.mbta.com/"><div>Order Monthly Passes</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/fares/charliecard#getacharliecard"><div>Get a CharlieCard</div></a><a class="m-menu__link" data-nav="link" href="/fares/retail-sales-locations"><div>Retail Sales Locations</div></a> </div> </noscript> </div> <div class="m-menu__feature"> <h3 class="m-menu__section-heading">Most popular fares</h3> <dl title="Most popular fares"> <dt>Subway One-Way</dt> <dd>$2.40</dd> <dt>Local Bus One-Way</dt> <dd>$1.70</dd> <dt>Monthly LinkPass</dt> <dd>$90.00</dd> <dt> Commuter Rail One-Way <small>Zones 1A - 10</small> </dt> <dd>$2.40 - <br>$13.25</dd> </dl> </div> </nav> <nav aria-labelledby="section-heading-Contact" class="m-menu__section"> <h2 id="section-heading-Contact" class="m-menu__section-heading"> Contact </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="Contact-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Customer-Support-title" aria-expanded="false" aria-controls="Customer-Support-section"> Customer Support <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Customer-Support-section" role="region" aria-labelledby="Customer-Support-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&COID=64D93B66"><div>Request Public Records</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/customer-support/lost-and-found"><div>Lost & Found</div></a><a class="m-menu__link" data-nav="link" href="/language-services"><div>Language Services</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/customer-support"><div>Send Us Feedback</div></a><a class="m-menu__link" data-nav="link" href="/customer-support#customer_support"><div>View All Contact Numbers</div></a><a class="m-menu__link" data-nav="link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&COID=64D93B66"><div>Request Public Records</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/customer-support/lost-and-found"><div>Lost & Found</div></a><a class="m-menu__link" data-nav="link" href="/language-services"><div>Language Services</div></a> </div> </noscript> <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Transit-Police-title" aria-expanded="false" aria-controls="Transit-Police-section"> Transit Police <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Transit-Police-section" role="region" aria-labelledby="Transit-Police-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/transit-police"><div>MBTA Transit Police</div></a><a class="m-menu__link" data-nav="link" href="/transit-police/see-something-say-something"><div>See Something, Say Something</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" data-nav="link" href="/transit-police"><div>MBTA Transit Police</div></a><a class="m-menu__link" data-nav="link" href="/transit-police/see-something-say-something"><div>See Something, Say Something</div></a> </div> </noscript> </div> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency Contacts</h3> <small>24 hours, 7 days a week</small> <div class="m-menu__feature_phone"> <strong>Transit Police:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 1 2" class="no-wrap" href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> <div class="m-menu__feature bottom-section"> <h3 class="m-menu__section-heading">Report a Railroad Crossing Gate Issue</h3> <div class="m-menu__feature_phone"> <small>To report a problem or emergency with a railroad crossing, call <a aria-label="8 0 0. 5 2 2. 8 2 3 6" class="no-wrap" href="tel:+1-800-522-8236">800-522-8236</a></small> </div> </div> </nav> <nav aria-labelledby="section-heading-About" class="m-menu__section"> <h2 id="section-heading-About" class="m-menu__section-heading"> About </h2> <div class="c-accordion-ui c-accordion-ui--no-bootstrap" id="About-accordion" data-accordion role="presentation" > <h3 class="c-accordion-ui__heading" data-accordion-expanded="false"> <button class="c-accordion-ui__trigger c-accordion-ui__title font-headings text-lg" id="Get-to-Know-Us-title" aria-expanded="false" aria-controls="Get-to-Know-Us-section"> Get to Know Us <span class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </span> </button> </h3> <div class="c-accordion-ui__content" id="Get-to-Know-Us-section" role="region" aria-labelledby="Get-to-Know-Us-title" tabindex="0"> <a class="m-menu__link" data-nav="link" href="/mbta-at-a-glance"><div>Overview</div></a><a class="m-menu__link" data-nav="link" href="/leadership"><div>Leadership</div></a><a class="m-menu__link" data-nav="link" href="/history"><div>History</div></a><a class="m-menu__link" data-nav="link" href="/financials"><div>Financials</div></a><a class="m-menu__link" data-nav="link" href="/events"><div>Public Meetings</div></a><a class="m-menu__link" data-nav="link" href="/news"><div>Press Releases</div></a><a class="m-menu__link" data-nav="link" href="https://www.mbtagifts.com"><div>MBTA Gift Shop</div><span><i aria-hidden="true" class="notranslate fa fa-external-link "></i></span></a><a class="m-menu__link" data-nav="link" href="/policies"><div>Policies & Civil Rights</div></a><a class="m-menu__link" data-nav="link" href="/safety"><div>Safety</div></a><a class="m-menu__link" data-nav="link" href="/quality-compliance-oversight"><div>Quality, Compliance & Oversight</div></a> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <a class="m-menu__link" 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href="/pass-program">Institutional Sales Programs</a><i class="fa fa-angle-right" aria-hidden="true"></i></span>College and University Semester Pass Administrators </div> </div> <div class="page-container cmsview page-template"> <main id="main" tabindex="-1"><div class="container"> <div class="c-cms c-cms--with-sidebar c-cms--sidebar-right"> <div class="c-cms__header"> <div class="c-cms__title"> <h1 class="c-cms__title-text"> College and University Semester Pass Administrators </h1> </div> </div> <div class="c-cms__content"> <div class="c-cms__body"> <div class="page-section"> <figure class="c-media c-media--image c-media--wide"><div class="c-media__content"><img class="image-style-max-2600x2600 c-media__element img-fluid" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-01/Reduced_Fare_Cards_Assembly%20110222-2702.jpg?itok=7961Ea17" alt="Transit Ambassador in red jacket using tablet to help rider "/></div></figure> <ul class="c-alert-group"> </ul> <div class="c-paragraph c-paragraph--custom-html"> <p>The T is working with school administrators to provide 11% discounts on MBTA passes for students through the Semester Pass Program. Monthly or semester-long options for prepaid passes that offer unlimited travel by bus, subway, Commuter Rail, and/or ferry are available.</p><p>Degree-granting colleges and universities with full-time course loads can offer the program to part-time or full-time students.</p> </div> <div class="c-paragraph c-paragraph--accordion"> <div class="c-accordion-ui" id="accordion" role="presentation" > <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-10828-section" aria-expanded="false" aria-controls="cms-10828-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-10828-title"> Colleges and universities that offer the Semester Pass </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-10828-section" role="region" aria-labelledby="cms-10828-title" tabindex="0"> <div class="c-accordion-ui__content"> <ul><li>Bay State College</li><li>Benjamin Franklin Institute of Technology</li><li>Berklee College of Music</li><li>Boston Architectural College</li><li>Boston College</li><li>Boston University</li><li>Bridgewater State University</li><li>Bunker Hill Community College</li><li>College for Social Innovation</li><li>Curry College</li><li>Emerson College</li><li>Emmanuel College</li><li>Endicott College</li><li>Fisher College</li><li>Harvard University</li><li>Harvard Graduate School of Arts and Sciences</li><li>Harvard Divinity Schoo</li><li>Harvard Graduate School of Education</li><li>Harvard Kennedy School</li><li>Harvard Law School</li><li>Harvard Medical School</li><li>Harvard School of Dental Medicine</li><li>Harvard T.H. Chan School of Public Health</li><li>Harvard University Graduate School of Design</li><li>Hebrew College</li><li>Lasell College</li><li>Lesley University</li><li>Longy School of Music of Bard College</li><li>Massachusetts College of Art and Design</li><li>Massachusetts Institute of Technology</li><li>MCPHS University</li><li>MGH Institute of Health Professions</li><li>New England Conservatory</li><li>New England College of Optometry</li><li>New England School of Law</li><li>North Bennet Street School</li><li>Northeastern University</li><li>Quincy College</li><li>Salem State University</li><li>Simmons College</li><li>Stonehill College</li><li>Suffolk University Boston</li><li>Suffolk University Law School</li><li>Tufts University</li><li>University of Massachusetts Boston</li><li>Wentworth Institute of Technology</li></ul> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <ul><li>Bay State College</li><li>Benjamin Franklin Institute of Technology</li><li>Berklee College of Music</li><li>Boston Architectural College</li><li>Boston College</li><li>Boston University</li><li>Bridgewater State University</li><li>Bunker Hill Community College</li><li>College for Social Innovation</li><li>Curry College</li><li>Emerson College</li><li>Emmanuel College</li><li>Endicott College</li><li>Fisher College</li><li>Harvard University</li><li>Harvard Graduate School of Arts and Sciences</li><li>Harvard Divinity Schoo</li><li>Harvard Graduate School of Education</li><li>Harvard Kennedy School</li><li>Harvard Law School</li><li>Harvard Medical School</li><li>Harvard School of Dental Medicine</li><li>Harvard T.H. Chan School of Public Health</li><li>Harvard University Graduate School of Design</li><li>Hebrew College</li><li>Lasell College</li><li>Lesley University</li><li>Longy School of Music of Bard College</li><li>Massachusetts College of Art and Design</li><li>Massachusetts Institute of Technology</li><li>MCPHS University</li><li>MGH Institute of Health Professions</li><li>New England Conservatory</li><li>New England College of Optometry</li><li>New England School of Law</li><li>North Bennet Street School</li><li>Northeastern University</li><li>Quincy College</li><li>Salem State University</li><li>Simmons College</li><li>Stonehill College</li><li>Suffolk University Boston</li><li>Suffolk University Law School</li><li>Tufts University</li><li>University of Massachusetts Boston</li><li>Wentworth Institute of Technology</li></ul> </div> </noscript> </div> </div> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>Register Here</h2><p>You’ll use an online portal to sign up, place orders, and manage the program.</p><div class="c-inline-buttons"><a class="btn btn-primary" href="https://passprogram.mbta.com/Account/Signup.aspx?p=2">Register for the Semester Pass Program</a></div> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>Already a Semester Pass administrator?</h2><div class="c-inline-buttons"><a class="btn btn-secondary" href="https://passprogram.mbta.com/">Log in to your account</a></div> </div> <div class="c-paragraph c-paragraph--custom-html c-paragraph--right-rail u-full-bleed"> <h2>Are you a college student?</h2><p><img class="img-fluid" alt="Riders at fare gates" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-01/Reduced_Fare_GovCenter%20110222-2905.jpg?itok=qzWQ41wK"/></p><p>Students in Greater Boston can receive discounted MBTA fares on Semester Passes. You can use these unlimited passes all semester long to get to class, head to work, or catch up with friends.</p><p><a class="c-call-to-action" href="/fares/college-student-semester-passes">Learn more about student semester passes</a></p> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Semester Pass Options</h2><p>Universities can provide students with CharlieCards and CharlieTickets.</p><p><strong>CharlieCards</strong></p><ul><li>For bus and subway</li><li>Provided prior to the start of the semester</li><li>Valid for an entire semester</li></ul><p><strong>CharlieTickets</strong></p><ul><li>For Commuter Rail and ferry</li><li>Provided monthly</li><li>Valid for a month after distribution</li></ul><p><strong>Note: </strong>CharlieCards and Tickets are issued by school adminstrators. The MBTA is not responsible for student distribution.</p><p>Passes are distributed based on a four to five month basis. Students can choose from the following:</p><ul><li>September - December (4-month pass)</li><li>October - January (4-month pass)</li><li>January - April (4-month pass)</li><li>January - May (5-month pass)</li><li>February - May (4-month pass)</li></ul><p>Schools may choose to offer the program to full-time and part-time students. Eligibility for the program is up to the discretion of school administrators.</p> </div> <div class="c-paragraph c-paragraph--accordion"> <h2>Account Management</h2><p>There are two types of Semester Pass Program administrator accounts:</p><p><strong>Super-user</strong></p><ul><li>Can change financial, billing, and shipping address information or create accounts for other school staff.</li><li>School staff can only assign one super-user.</li></ul><p><strong>Administrator</strong></p><ul><li>Are assigned to their roles by super-users.</li><li>Can place or change orders, register new student accounts but cannot change financial or billing and shipping information.</li><li>School staff can assign as many administrators as needed.</li></ul> <div class="c-accordion-ui" id="accordion" role="presentation" > <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-31102-section" aria-expanded="false" aria-controls="cms-31102-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-31102-title"> Changing shipping or billing information </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-31102-section" role="region" aria-labelledby="cms-31102-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>Only the listed super-user may change the shipping address/payment form. Under <a href="https://semester.mbta.com/Company/CompanyContacts.aspx">“Account Management,”</a> select <a href="https://semester.mbta.com/Company/CompanyAddresses.aspx">“Billing/Shipping”</a> to edit your school’s address.</p><p><strong>Note:</strong> Any change of address should be done before 11:59 PM EST on the 15th of the month preceding the start of the semester.</p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>Only the listed super-user may change the shipping address/payment form. Under <a href="https://semester.mbta.com/Company/CompanyContacts.aspx">“Account Management,”</a> select <a href="https://semester.mbta.com/Company/CompanyAddresses.aspx">“Billing/Shipping”</a> to edit your school’s address.</p><p><strong>Note:</strong> Any change of address should be done before 11:59 PM EST on the 15th of the month preceding the start of the semester.</p> </div> </noscript> </div> <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-31104-section" aria-expanded="false" aria-controls="cms-31104-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-31104-title"> Reviewing student pass assignment </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-31104-section" role="region" aria-labelledby="cms-31104-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>We encourage school staff to upload their student rosters into the Semester Pass Program portal via spreadsheet or text file. You can view a roster of assigned cards and search for specific students in “<a href="https://semester.mbta.com/Company/SmartCard/ManageSmartCardAccounts.aspx">CharlieCard Management.</a>”</p><p>Uploading a roster allows you to keep track of assignments and make card replacements easier.</p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>We encourage school staff to upload their student rosters into the Semester Pass Program portal via spreadsheet or text file. You can view a roster of assigned cards and search for specific students in “<a href="https://semester.mbta.com/Company/SmartCard/ManageSmartCardAccounts.aspx">CharlieCard Management.</a>”</p><p>Uploading a roster allows you to keep track of assignments and make card replacements easier.</p> </div> </noscript> </div> </div> </div> <div class="c-paragraph c-paragraph--description-list"> <h2>Placing Your Order</h2><p>School administrators can place orders and manage their accounts on the pass program portal.</p> <div class="c-media c-media--table c-media--extended"><div class="c-media__content"><div class="c-media__element"> <dl class="dl" role="list"> <div role="listitem" class="dl--item"> <dt class="dt"> <p>Step 1: Place order and submit student information</p> </dt> <dd class="dd"> <p>Submit your order in the program portal by the 15th of the month before the start of the semester.</p><p>You can submit student information as a spreadsheet or text file. Visit <a href="https://semester.mbta.com/Company/SmartCard/ManageSmartCardAccounts.aspx">“CharlieCard Management”</a> in the program portal to learn more.</p> </dd> </div> <div role="listitem" class="dl--item"> <dt class="dt"> <p>Step 2: Confirm and finalize order and pass assignments</p> </dt> <dd class="dd"> <p>Confirm your new CharlieCards under “<a href="https://semester.mbta.com/Company/SmartCard/ManageSmartCardAccounts.aspx">CharlieCard Management</a>.” </p><p>Once all new CharlieCards are confirmed, you can assign them to students by selecting <a href="https://semester.mbta.com/Company/SmartCard/ConfirmSemesterCards.aspx">“Assign CharlieCards On Hand.”</a></p><p>Orders are fulfilled by the 27th of the month before the start of the semester.</p> </dd> </div> <div role="listitem" class="dl--item"> <dt class="dt"> <p>Step 3: Review your order </p> </dt> <dd class="dd"> <p>After the 15th of the month, you can review your order by selecting <a href="https://semester.mbta.com/Company/Order/NewCurrentOrderSummary.aspx">“Review Current Order.”</a></p> </dd> </div> </dl> </div></div></div> </div> <div class="c-paragraph c-paragraph--accordion"> <div class="c-accordion-ui" id="accordion" role="presentation" > <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-28123-section" aria-expanded="false" aria-controls="cms-28123-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-28123-title"> Reporting a lost, stolen, damaged or malfunctioning card or ticket </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-28123-section" role="region" aria-labelledby="cms-28123-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>CharlieCards for bus and subway passes must be reported on the Semester Pass Program portal. You can report a lost card under the “CharlieCard Management” tab by selecting <a href="https://semester.mbta.com/Company/Order/NewCurrentOrderSummary.aspx">“Report Lost/Damaged Card.”</a></p><p>There are no replacement options for CharlieTickets for Commuter Rail and ferry travel.</p><p><strong>Note: </strong>Refunds and exchanges are not permitted.</p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>CharlieCards for bus and subway passes must be reported on the Semester Pass Program portal. You can report a lost card under the “CharlieCard Management” tab by selecting <a href="https://semester.mbta.com/Company/Order/NewCurrentOrderSummary.aspx">“Report Lost/Damaged Card.”</a></p><p>There are no replacement options for CharlieTickets for Commuter Rail and ferry travel.</p><p><strong>Note: </strong>Refunds and exchanges are not permitted.</p> </div> </noscript> </div> <div class="panel"> <div class="c-accordion-ui__heading fixedsticky sticky-top" role="heading" aria-level="3"> <button class="c-accordion-ui__trigger font-headings text-lg collapsed" data-target="#cms-28125-section" aria-expanded="false" aria-controls="cms-28125-section" data-toggle="collapse" data-parent="#accordion"> <span class="c-accordion-ui__title" id="cms-28125-title"> Returning extra passes </span> <div class="c-accordion-ui__indicator"> <span class="c-indicator__content c-indicator__content--angle"></span> </div> </button> </div> <div class="c-accordion-ui__target collapse js-focus-on-expand" id="cms-28125-section" role="region" aria-labelledby="cms-28125-title" tabindex="0"> <div class="c-accordion-ui__content"> <p>Overordering passes at the start of the semester is standard practice to allow leeway for unpredictable enrollment. To return extra passes:</p><ul><li>Designate which passes you wish to return in the “CharlieCard Management.”</li><li>Choose “Return CharlieCards” or “Return CharlieTickets” and then “CharlieTicket Management.</li><li>Ship passes back with the packing slip that will be ready to print from the portal under “Current Order Returns.”</li></ul><p>Passes must arrive at the MBTA’s shipping location by <strong>5 PM</strong> on September 8 for September – December passes and October 13 for October – January passes. The MBTA does not cover return shipping costs.</p><p><strong>Mail to:</strong><br/> CharlieCard Customer Service – Edenred <br/> 265 Winter Street, 3rd Floor<br/> Waltham, MA 02451</p> </div> </div> <noscript> <div class="c-accordion-ui__content c-accordion-ui__content-nojs"> <p>Overordering passes at the start of the semester is standard practice to allow leeway for unpredictable enrollment. To return extra passes:</p><ul><li>Designate which passes you wish to return in the “CharlieCard Management.”</li><li>Choose “Return CharlieCards” or “Return CharlieTickets” and then “CharlieTicket Management.</li><li>Ship passes back with the packing slip that will be ready to print from the portal under “Current Order Returns.”</li></ul><p>Passes must arrive at the MBTA’s shipping location by <strong>5 PM</strong> on September 8 for September – December passes and October 13 for October – January passes. The MBTA does not cover return shipping costs.</p><p><strong>Mail to:</strong><br/> CharlieCard Customer Service – Edenred <br/> 265 Winter Street, 3rd Floor<br/> Waltham, MA 02451</p> </div> </noscript> </div> </div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Learn More</h2><p><a class="c-call-to-action" href="/semester-admin-guide" target="_blank"><i aria-hidden="true" class="notranslate fa fa-file-pdf-o "></i> Download the Semester Pass Program User Guide</a></p><h2>Contact</h2><p>For questions or comments, send an email to <a href="mailto:PassProgram@mbta.com">PassProgram@mbta.com</a> or call <a href="tel:888-844-0353">888-844-0353</a>.</p> </div> </div> </div> <div class="c-cms__sidebar"> <div class="c-paragraph c-paragraph--custom-html"> <h2>Register Here</h2><p>You’ll use an online portal to sign up, place orders, and manage the program.</p><div class="c-inline-buttons"><a class="btn btn-primary" href="https://passprogram.mbta.com/Account/Signup.aspx?p=2">Register for the Semester Pass Program</a></div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Already a Semester Pass administrator?</h2><div class="c-inline-buttons"><a class="btn btn-secondary" href="https://passprogram.mbta.com/">Log in to your account</a></div> </div> <div class="c-paragraph c-paragraph--custom-html"> <h2>Are you a college student?</h2><p><img class="img-fluid" alt="Riders at fare gates" src="https://cdn.mbta.com/sites/default/files/styles/max_2600x2600/public/media/2023-01/Reduced_Fare_GovCenter%20110222-2905.jpg?itok=qzWQ41wK"/></p><p>Students in Greater Boston can receive discounted MBTA fares on Semester Passes. You can use these unlimited passes all semester long to get to class, head to work, or catch up with friends.</p><p><a class="c-call-to-action" href="/fares/college-student-semester-passes">Learn more about student semester passes</a></p> </div> </div> </div> </div> </div> </main> </div> <div class="m-footer__outer-background"> <div class="outer-container"> <div class="all-container"> <address class="call-us-container" role="complementary"> <div class="container m-footer__links"> <div class="m-footer__group-title call-us-header">Call Us</div> </div> <div class="container m-footer__links"> <div class="m-menu__feature top-section"> <h3 class="m-menu__section-heading">Information & Support</h3> <small>Monday thru Friday: 6:30 AM - 8 PM</small> <div class="m-menu__feature_phone"> <strong>Main:</strong> <a aria-label="6 1 7. 2 2 2. 3 2 0 0" class="no-wrap" href="tel:+1-617-222-3200">617-222-3200</a> </div> <div class="m-menu__feature_phone"> 711 for TTY callers; VRS for ASL callers </div> </div> <div class="m-menu__feature emergency-contacts mobile"> <h3 class="m-menu__section-heading">Emergency Contacts</h3> <small>24 hours, 7 days a week</small> <div class="m-menu__feature_phone"> <strong>Transit Police:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 1 2" class="no-wrap" href="tel:+1-617-222-1212">617-222-1212</a> </div> <div class="m-menu__feature_phone"> <strong>TTY:</strong> <a aria-label="6 1 7. 2 2 2. 1 2 0 0" class="no-wrap" href="tel:+1-617-222-1200">617-222-1200</a> </div> </div> <div class="m-menu__feature bottom-section"> <h3 class="m-menu__section-heading">Report a Railroad Crossing Gate Issue</h3> <div class="m-menu__feature_phone"> <small>To report a problem or emergency with a railroad crossing, call <a aria-label="8 0 0. 5 2 2. 8 2 3 6" class="no-wrap" href="tel:+1-800-522-8236">800-522-8236</a></small> </div> </div> <div class="container m-footer__links"> </address> <footer class="m-footer"> <div class="container m-footer__links"> <nav class="m-footer__group" aria-labelledby="footer-customer"> <div id="footer-customer" class="m-footer__group-title">Customer Support</div> <a class="m-footer__link" data-scroll href="/customer-support">Send Us Feedback</a> <a class="m-footer__link" data-scroll href="/customer-support/lost-and-found">Lost & Found</a> <a class="m-footer__link" href="https://massachusettsdot.mycusthelp.com/WEBAPP/_rs/supporthome.aspx?lp=3&COID=64D93B66" target="_blank">Request Public Records</a> <a class="m-footer__link" href="/language-services">Language Services</a> </nav> <nav class="m-footer__group" aria-labelledby="footer-know-us"> <div id="footer-know-us" class="m-footer__group-title">Get to Know Us</div> <a class="m-footer__link" data-scroll href="/leadership">Leadership</a> <a class="m-footer__link" data-scroll href="/history">History</a> <a class="m-footer__link" data-scroll href="/financials">Financials</a> <a class="m-footer__link" data-scroll href="/events">Public Meetings</a> <a class="m-footer__link" data-scroll href="/news">Press Releases</a> <a class="m-footer__link" data-scroll href="/policies">Policies & Civil Rights</a> <a href="/safety">Safety</a> <a class="m-footer__link" href="/performance-metrics">Performance</a> </nav> <nav class="m-footer__group" aria-labelledby="footer-work-with"> <div id="footer-work-with" class="m-footer__group-title">Work With Us</div> <a class="m-footer__link" data-scroll href="/careers">Careers</a> <a class="m-footer__link" href="/pass-program">Institutional Sales</a> <a class="m-footer__link" href="/business">Business Opportunities</a> <a class="m-footer__link" href="/innovation">Innovation Proposals</a> <a class="m-footer__link" href="/engineering/design-standards-and-guidelines">Engineering Design Standards</a> <a class="m-footer__last-link" data-scroll href="/developers">Developers</a> </nav> </div> <div class="container"> <div class="lower-footer"> <div id="google_translate_element"></div> <script type="text/javascript"> function googleTranslateElementInit() { if (document.getElementById("google_translate_element").hasChildNodes()) { return; 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