How do I define clearance reason/denial options?

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Passport administrator password?</a></li><li data-type="article" data-id="6524d16369d8c5089538874c" class="article-container"><a href="/help/how-to-access-passports-online-learning-portal" class="article-link">Online Learning</a></li><li data-type="article" data-id="6524d3fe57a1c31f687d0fc1" class="article-container"><a href="/help/how-to-access-the-passport-support-centre" class="article-link">Support Widget</a></li><li data-type="article" data-id="654c40e4b0ca06070d162f88" class="article-container"><a href="/help/how-do-i-use-the-passport-resource-centre" class="article-link">Resource Centre</a></li><li data-type="article" data-id="60f76acc6c24e9c6557b248c" class="article-container"><a href="/help/gameday-community-how-to-access-it" class="article-link">GameDay Community</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub level-0"> <div class="category-link-container" data-id="633da67bdbcd08369526b0c6"><i class="cat-icon fa 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class="article-link">Active Kids Vouchers (AKV) Report</a></li><li data-type="article" data-id="65a7555176ffab232669dd16" class="article-container"><a href="/help/funds-received-report" class="article-link">Funds Received Report</a></li><li data-type="article" data-id="65a7557467a48b2755123155" class="article-container"><a href="/help/financial-reports-quick-report-funds-received" class="article-link">Quick Report | Funds Received</a></li><li data-type="article" data-id="65a755a25a96226e096a3829" class="article-container"><a href="/help/financial-reports-quick-report-transactions" class="article-link">Quick Report | Transactions</a></li><li data-type="article" data-id="65a755f9e41dda362b662c17" class="article-container"><a href="/help/financial-reports-additional-information-on-items-purchased-with-product" class="article-link">Additional information on items purchased with product</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub level-0"> <div class="category-link-container" data-id="55a4782b32131c9d530503bc"><i class="cat-icon fa fa-chevron-right"></i><a class="documentation-category" href="javascript:void(0);">Members<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="65dfca121e1ba9727120067c"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Overview<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55c2ddb232131ca65b294f5a" class="article-container"><a href="/help/membership-view-an-individual-member-record" 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class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Member Records<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55c961cd32131c104af72cbc" class="article-container"><a href="/help/membership-add-and-edit-members" class="article-link">How do I add a new member?</a></li><li data-type="article" data-id="65025fb6bb482849926e8614" class="article-container"><a href="/help/searching-for-members" class="article-link">How do I search for members in my database?</a></li><li data-type="article" data-id="654c3235bd606e7810146802" class="article-container"><a href="/help/how-do-i-edit-a-members-details" class="article-link">How do I edit a member's details?</a></li><li data-type="article" data-id="64b49ba6ac118863892ddce1" class="article-container"><a href="/help/viewing-member-information" class="article-link">How do I view a member record?</a></li><li data-type="article" data-id="5ee1b95cad121ca46284565b" class="article-container"><a href="/help/configuring-custom-fields-to-show-on-a-members-profile" class="article-link">How do I enable a field to show on member records?</a></li><li data-type="article" data-id="55cbd2ac32131cd572f72cf4" class="article-container"><a href="/help/membership-mark-a-member-as-a-duplicate" class="article-link">How do I mark a member as a duplicate?</a></li><li data-type="article" data-id="56295ab932131c1251a1674f" class="article-container"><a href="/help/refunding-cancelling-payments" class="article-link">How do I cancel a member's transaction?</a></li><li data-type="article" data-id="6317fcd01d7ee355924f6982" class="article-container"><a href="/help/refund-cancel-a-member" class="article-link">How do I mark a member's transaction as refunded?</a></li><li data-type="article" 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class="article-container"><a href="/help/injury-reports" class="article-link">How do I log an injury report on a member's record?</a></li><li data-type="article" data-id="64d086fb6d67e12b694f7a66" class="article-container"><a href="/help/adding-a-concussion-to-a-members-record" class="article-link">How do I log a concussion to a member's record?</a></li><li data-type="article" data-id="64d2d90d67cc2f14c05443a8" class="article-container"><a href="/help/accessing-a-members-unique-qr-code" class="article-link">How do I find a member's unique QR Code as an administrator?</a></li><li data-type="article" data-id="656d4c4390e9ed3fd956a223" class="article-container"><a href="/help/how-do-i-record-a-fitness-test-against-a-member-record" class="article-link">How do I record a Fitness Test against a member record?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="654c3465559b4b340d1790d2"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Bulk Processes<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55caca2c32131c0960f72d70" class="article-container"><a href="/help/membership-member-rollover" class="article-link">How do I roll-over members to a new season in bulk?</a></li><li data-type="article" data-id="59c1b9686e121c9f0c9307a9" class="article-container"><a href="/help/rebuild-player-career-stats" class="article-link">How do I rebuild/refresh player career statistics in bulk?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="65a75363b683666bd5573f09"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" 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href="/help/how-do-i-mark-a-members-transaction-as-refunded" class="article-link">How do I mark a member's transaction as refunded?</a></li><li data-type="article" data-id="65a75873dd9f8a6e88180b62" class="article-container"><a href="/help/how-do-i-delete-a-transaction-from-a-members-record" class="article-link">How do I delete a transaction from a member's record?</a></li><li data-type="article" data-id="65ef8e797e48005a017f928c" class="article-container"><a href="/help/transactions-how-can-a-member-pay-for-an-unpaid-transaction" class="article-link">How can a member pay for an unpaid transaction?</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="64d326068da60a01750ba045"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Custom Fields<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55c80ea432131c6230f72ca7" class="article-container"><a href="/help/membership-custom-fields" class="article-link"><i class="fa fa-film"></i> How do I create custom fields at Association-level?</a></li><li data-type="article" data-id="630833005606c82a3b39ebb3" class="article-container"><a href="/help/unlimited-custom-fields-ucfs" class="article-link"><i class="fa fa-film"></i> How do I create Unlimited Custom Fields (UCFs)?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="6478258413e1f64d3a5b7eeb"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Duplicate Resolution<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="562971f732131c4c55a16699" class="article-container"><a href="/help/duplicate-resolution" class="article-link">How do I merge duplicate member records?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5626cea532131c6d27a166f8"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Clearances, Permits and Transfers<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="6226a19aa0711524277b24b1" class="article-container"><a href="/help/via-state-source" class="article-link">How do I search and request a clearance by organisation?</a></li><li data-type="article" data-id="6226a1f57a2b6bd6127b2591" class="article-container"><a href="/help/via-surname-and-dob" class="article-link">How do I search and request a clearance by member name</a></li><li data-type="article" data-id="6226a1d37a2b6b4b127b267b" class="article-container"><a href="/help/via-national-number-memberid" class="article-link">How do I search and request a clearance by National Number/Member ID?</a></li><li data-type="article" data-id="59cafd688e121c974a4491bc" class="article-container"><a href="/help/approve-deny-a-clearance-or-permit" class="article-link">How do I approve or deny a clearance?</a></li><li data-type="article" data-id="55c95b4932131c5f4cf72bff" class="article-container"><a href="/help/membership-cancel-a-clearance-permit" class="article-link">How do I cancel a clearance?</a></li><li data-type="article" data-id="55c82f2032131c6f36f72c57" class="article-container"><a href="/help/membership-clearance-settings" class="article-link">How do I apply clearance rules to my 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do I re-send a clearance email to a member?</a></li><li data-type="article" data-id="65b86864b985952bc36ab075" class="article-container"><a href="/help/how-do-i-transfer-members-between-clubs-in-bulk" class="article-link">How do I transfer members between clubs in bulk?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="6577ea44bdcb5a1d6b63eaaa"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Accreditations<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="6577ea6b5019d44c62614f4c" class="article-container"><a href="/help/how-do-i-add-an-accreditation-to-a-member-record" class="article-link">How do I add an Accreditation to a member record?</a></li><li 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data-id="65dfcb5ea1dd7248db518a58"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Overview<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="64d3333384f6030762737125" class="article-container"><a href="/help/competitions-overview" class="article-link">Competitions | Overview</a></li><li data-type="article" data-id="64d5be30120ea4577f34f8fa" class="article-container"><a href="/help/competition-templates-overview" class="article-link"><i class="fa fa-film"></i> Competition Templates | Overview</a></li><li data-type="article" data-id="55de42b732131c8633562706" class="article-container"><a href="/help/statistics-template-configuration" class="article-link">Statistics Templates | Overview</a></li><li data-type="article" data-id="64d57f5e159b94227513f784" 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data-id="55b011eb32131c781e016f93" class="article-container"><a href="/help/competitions-cant-find-a-player-for-your-team-sheet" class="article-link">Troubleshoot | I Can't Find a Player on my Team Sheet</a></li><li data-type="article" data-id="64ffb00a1db1c15b6c71c2e1" class="article-container"><a href="/help/how-do-i-know-whether-a-player-attended-a-match" class="article-link">How do I find a player's match attendance details?</a></li><li data-type="article" data-id="651b3e7ded07390bb904ec8e" class="article-container"><a href="/help/reset-a-match" class="article-link">How do I reset a match?</a></li><li data-type="article" data-id="56b2a23a91121cf267f24298" class="article-container"><a href="/help/player-points-allocation" class="article-link">How do I use Player Points Allocation in a competition?</a></li><li data-type="article" data-id="588834602a121c186a97ca5a" class="article-container"><a href="/help/locking-player-point-changes-by-club-league-administrators" class="article-link">How do I lock Player Point Allocation updates?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="64d47775da35df4c48370de5"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">At Game<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-3" style="display:none;"><li data-type="article" data-id="64489eb75dd7df762078ddf3" class="article-container"><a href="/help/how-to-track-a-game-online-using-live-scoring" class="article-link">How to track a game online using Live Scoring</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="64d4776cdf3f7d4888631d08"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Post Game<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-3" style="display:none;"><li data-type="article" data-id="64d08270a183195c9564a3b7" class="article-container"><a href="/help/adding-a-concussion-record-during-match-results-entry" class="article-link">How do I add a Concussion record to a match?</a></li><li data-type="article" data-id="64056f17377e8e1ed67b3962" class="article-container"><a href="/help/mark-a-player-as-did-not-play" class="article-link">How do I mark a player as 'Did Not Play' in a match?</a></li><li data-type="article" data-id="665e8103c18cbf2dc221c096" class="article-container"><a href="/help/using-match-confirmation-to-verify-your-match-results" class="article-link">Using Match Confirmation to verify your match results</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872dda932131c1731aeb41b"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Ladders<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="565780cc32131c01688209c8" class="article-container"><a href="/help/ladder-templates" class="article-link">How do I create a new Ladder Template?</a></li><li data-type="article" data-id="55d287b432131c806851f1f0" class="article-container"><a href="/help/ladder-table-configuration" class="article-link">How do I configure and apply my Ladder Template to a competition?</a></li><li data-type="article" data-id="55d3ab5432131c847851f2ea" class="article-container"><a href="/help/bulk-ladder-rebuild" class="article-link">How do I rebuild Ladder information in bulk?</a></li><li data-type="article" data-id="55d3bee332131c4b7d51f2f5" class="article-container"><a href="/help/make-a-ladder-adjustment" class="article-link">How do I make a Ladder Adjustment?</a></li><li data-type="article" data-id="588ec69632131c3756ca3c13" class="article-container"><a href="/help/team-inclusion-configuration" class="article-link">How do I update a Ladder's Team Inclusion Configuration?</a></li><li data-type="article" data-id="5e9fcbae6e121c192d020eb1" class="article-container"><a href="/help/head-to-head-ladders" class="article-link">How do I add a Head To Head field to my Ladder?</a></li><li data-type="article" data-id="5f18b8ff8e121c714a8dbbe4" class="article-container"><a href="/help/resetting-foragnst-within-the-ladder" class="article-link">How do I reset the For/Against information on a Ladder?</a></li><li data-type="article" data-id="5f1e34c7ec161c8448639880" class="article-container"><a href="/help/cap-margin-of-victory-for-matches" class="article-link">How do I apply a Margin of Victory Cap to my Ladder?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872df0e91121cf4213e0734"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Teams<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55c803d232131c6730f72ca2" class="article-container"><a href="/help/membership-configuration---password-management" class="article-link">How do I manage Team Passwords?</a></li><li data-type="article" data-id="55d14e3832131cda5251f207" class="article-container"><a href="/help/assigning-player-numbers" class="article-link">How do I assign default player numbers to members?</a></li><li data-type="article" data-id="55d3c2e432131c957c51f35b" class="article-container"><a href="/help/regrade-teams-in-competitions" class="article-link">How do I regrade teams between competitions?</a></li><li data-type="article" data-id="55cd5c7a32131cfc0df72c94" class="article-container"><a href="/help/competitions-checking-finals-eligibility" class="article-link">How do I apply Finals Eligibility settings?</a></li><li data-type="article" data-id="55cd220332131cfc0df72bf8" class="article-container"><a href="/help/competitions-assigning-a-coach-and-a-manager-to-a-team" class="article-link">How do I assign a coaches and managers to a team?</a></li><li data-type="article" data-id="5f99f8d6ec161c900faba3d9" class="article-container"><a href="/help/teams-across-association-set-up" class="article-link">How do I allow teams to compete across different Associations?</a></li><li data-type="article" data-id="55d53a8c32131c471651f37c" class="article-container"><a href="/help/move-teams-into-a-new-seasons-competition" class="article-link">How do I move teams into a new season's competition?</a></li><li data-type="article" data-id="5c4648bbad121c350a2ebeaa" class="article-container"><a href="/help/remove-team-or-move-teams-to-a-different-competition" class="article-link">How do I remove teams from a competition?</a></li><li data-type="article" data-id="64c9b38b2767cc05b46a2732" class="article-container"><a href="/help/applying-team-default-venue" class="article-link">How do I apply a team's Default Venue?</a></li><li data-type="article" data-id="654c3affe145c261b00ecfa9" class="article-container"><a href="/help/how-do-i-modify-my-default-team-list" class="article-link">How do I modify my default team list?</a></li><li data-type="article" data-id="654c3bf03c74f34dc55a00a1" class="article-container"><a href="/help/how-do-i-modify-my-team-staff" class="article-link">How do I assign default Team Staff roles?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872eb8f32131c293caeb1c9"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Venues<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="5657848632131cb9678209da" class="article-container"><a href="/help/creating-venues" class="article-link">How do I create a new Venue?</a></li><li data-type="article" data-id="5bd8ed388e121c5e512a393c" class="article-container"><a href="/help/adding-a-user-to-a-specific-venue" class="article-link">How do I grant administrator access to a specific Venue?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872ee4632131c273caeb1f6"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Web Display<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55d14b8432131cc04c51f29d" class="article-container"><a href="/help/set-competitions-to-display-on-website" class="article-link">How do I enable competitions to be published to my Passport Website?</a></li><li data-type="article" data-id="55d3b83632131c4b7d51f2da" class="article-container"><a href="/help/stop-competitions-from-displaying-on-website" class="article-link">How do I disable competitions from being published to my Passport Website?</a></li><li data-type="article" data-id="55d4fab732131cc41451f3af" class="article-container"><a href="/help/schedule-a-publish-to-web" class="article-link">How do I publish competition information to my Passport Website?</a></li><li data-type="article" data-id="55d2799b32131c4c6451f2b1" class="article-container"><a href="/help/hide-competitions-rounddates-from-the-website" class="article-link">How do I hide competition rounds from my Passport Website?</a></li><li data-type="article" data-id="55d3bbdb32131c857a51f408" class="article-container"><a href="/help/hide-matches-by-round-or-date" class="article-link">How do I hide matches from my Passport Website?</a></li><li data-type="article" data-id="673e690d02b2ba193e06acbe" class="article-container"><a href="/help/how-do-i-find-live-scores-on-my-website" class="article-link">How do I find live scores on my Passport website?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="56cd0e8832131cce4e494df8"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Match Day Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="56bbfbd732131ca52f07a06a" class="article-container"><a href="/help/match-day-reports" class="article-link">Match Day Reports & Votes</a></li><li data-type="article" data-id="64246b335e55e376da0a95c8" class="article-container"><a href="/help/enter-match-day-reports" class="article-link">How do I submit a Match Day Report?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872f5a491121c622f3e06da"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Media Outlets<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55d3b1bc32131c9e7c51f284" class="article-container"><a href="/help/media-outlets" class="article-link">How do I create a new Media Outlet?</a></li><li data-type="article" data-id="55d2b1e932131cc16851f27b" class="article-container"><a href="/help/media-reports" class="article-link">How do I generate a Media Report?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872f7e232131c333caeb3e4"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Awards<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55d40c8832131cf57d51f2c6" class="article-container"><a href="/help/set-up-and-manage-awards" class="article-link">How do I create a new Award?</a></li><li data-type="article" data-id="578d6b3c91121cf2251e1afa" class="article-container"><a href="/help/make-awardsvotes-compulsory-for-a-competition" class="article-link">How do I make Award votes compulsory?</a></li><li data-type="article" data-id="60f4c7b72e07ad66207b249b" class="article-container"><a href="/help/enter-awards-for-a-match-desktop" class="article-link">How do I enter Award votes (Desktop)?</a></li><li data-type="article" data-id="60f4ccbc2b406bb6197b23e6" class="article-container"><a href="/help/enter-awards-for-a-match-mobile" class="article-link">How do I enter Award votes (Mobile)?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872f84d32131c263caeb309"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Participants<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55d13bb532131c544c51f29f" class="article-container"><a href="/help/adding-members-into-teams" class="article-link">How do I assign members to a Team?</a></li><li data-type="article" data-id="55d4101832131cda0451f1e4" class="article-container"><a href="/help/add-a-tribunal-record" class="article-link">How do I add a Tribunal record to a member?</a></li><li data-type="article" data-id="565774a932131c03688209a7" class="article-container"><a href="/help/report-ba--played-more-than-one-game-in-a-week" class="article-link">How do I report on players that have played more than once in a week?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5872fa5f91121c302d3e075e"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Statistics<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55d55c9f32131c7d1c51f20f" class="article-container"><a href="/help/player-round-statistics" class="article-link">How do I create a Player Round Statistics template?</a></li><li data-type="article" data-id="55da5ce132131c847156269b" class="article-container"><a href="/help/team-match-statistics" class="article-link">How do I create a Team Match Statistics templates?</a></li><li data-type="article" data-id="55da715132131c3e70562702" class="article-container"><a href="/help/player-match-statistics" class="article-link">How do I create a Player Match Statistics template?</a></li><li data-type="article" data-id="55da790f32131c747356268a" class="article-container"><a href="/help/player-competition-statistics" class="article-link">How do I create a Player Competition Statistics template?</a></li><li data-type="article" data-id="55dd334732131c951e5627c3" class="article-container"><a href="/help/player-career-statistics" class="article-link">How do I create a Player Career Statistics template?</a></li><li data-type="article" data-id="55cd180e32131c680af72cb6" class="article-container"><a href="/help/membership-how-to-correct-incorrect-player-career-games-statistics" class="article-link">How do I refresh Player Career Statistics data?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5626b8e432131cf824a1671c"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Officials<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="55ff86fb32131ce47f13bd01" class="article-container"><a href="/help/referee-login-functionality" class="article-link">How do I login to Passport as a Match Official?</a></li><li data-type="article" data-id="55d50e6d32131cc41451f3f6" class="article-container"><a href="/help/allocate-umpiresofficials-to-matches" class="article-link">How do I allocate Officials to matches?</a></li><li data-type="article" data-id="55d5160b32131c2d1451f444" class="article-container"><a href="/help/copy-umpire-official-requirements" class="article-link">How do I copy Official Allocation Configurations?</a></li><li data-type="article" data-id="55d5195332131cc41451f412" class="article-container"><a href="/help/configure-umpiresrefereematch-officials-required" class="article-link">How do I activate an Official Type?</a></li><li data-type="article" data-id="6136b344866825cb247b2439" class="article-container"><a href="/help/accessing-match-day-reports" class="article-link">How do I submit a Match Day Report?</a></li><li data-type="article" data-id="6135804b866825f32a7b23cb" class="article-container"><a href="/help/match-official-log-in" class="article-link">How do I enter results as a Match Official?</a></li><li data-type="article" data-id="6136b7dd1dfa33732b7b23e4" class="article-container"><a href="/help/enter-awards-match-official" class="article-link">How do I enter Award votes as a Match Official?</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="65dfccc76ac24f6bbd395981"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">FAQs<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="64eeb267a469fc14845e8329" class="article-container"><a href="/help/qr-code-and-attendance-recording-faqs" class="article-link">QR Code Attendance Tracking | FAQs</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub level-0"> <div class="category-link-container" data-id="64927bb29079de13695318ca"><i class="cat-icon fa fa-chevron-right"></i><a class="documentation-category" href="javascript:void(0);">Communications<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="65dfccff8a1e3106ea3dbfff"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Overview<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="64927dc9ccbd9b01346f7eab" class="article-container"><a href="/help/communications-overview" class="article-link"><i class="fa fa-film"></i> Communications | Overview</a></li><li data-type="article" data-id="55cbdc4332131c1b76f72c3d" class="article-container"><a href="/help/membership-communicator---profile-settings" class="article-link">Communications Profile | Overview</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="64927d16ace3c3556e61c3e4"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Profile Settings<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55cbf55932131cde76f72c89" class="article-container"><a href="/help/membership-communicator---create-sms-account-and-purchase-credits" class="article-link">How do I create an SMS Account and purchase credits?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5626be1c32131c4d27a16697"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Send a Message<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55cbe1dd32131c9177f72bf3" class="article-container"><a href="/help/membership-communicator---send-a-message" class="article-link">How do I send a message to my participants?</a></li><li data-type="article" data-id="55cbed2b32131c8e77f72c1a" class="article-container"><a href="/help/membership-communicator-send-message-by-email" class="article-link">How do I send an email to my participants?</a></li><li data-type="article" data-id="55cbfb8632131c2d78f72c1d" class="article-container"><a href="/help/membership-communicator-send-message-by-sms" class="article-link">How do I send an SMS to my participants?</a></li><li data-type="article" data-id="55cc1fa132131c8f77f72cb8" class="article-container"><a href="/help/membership-communicator---member-registration-renewal-emails" class="article-link">How do I send a Member Renewal Email to my participants?</a></li><li data-type="article" data-id="55cc244532131c9177f72cec" class="article-container"><a href="/help/membership-communicator---team-registration-renewal-emails" class="article-link">How do I send a Team Renewal Email to team managers?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="64927d6de24f3c60df1af344"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Manage Custom Groups<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55cbe0cb32131cb177f72bec" class="article-container"><a href="/help/membership-communicator---manage-custom-groups" class="article-link">How do I create Custom Communication Groups?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="64927d94681f0c04157cd986"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Sent Messages<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55cc26a832131cdf76f72d25" class="article-container"><a href="/help/membership-sent-messages" class="article-link">How do I see my organisation's history of Sent Messages?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="6535db89fab003350506f03a"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Opt-Ins<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="6535e326061d6371ee748c43" class="article-container"><a href="/help/create-a-custom-opt-in" 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I create a Program?</a></li><li data-type="article" data-id="667caffff18e2652f70313c8" class="article-container"><a href="/help/how-do-i-copy-a-program" class="article-link">How do I copy a Program?</a></li><li data-type="article" data-id="656d48e5f910433e624d5a7b" class="article-container"><a href="/help/how-do-i-open-my-program-locator" class="article-link">How do I open my Program Locator?</a></li><li data-type="article" data-id="65277a7eecd8254a1e0930a3" class="article-container"><a href="/help/accessing-a-program-registration-link" class="article-link">How do I access my Program registration link?</a></li><li data-type="article" data-id="652885341ad3761d307bfe2b" class="article-container"><a href="/help/adding-a-logo-to-your-program-template" class="article-link">How do I add a logo to my Program Template?</a></li><li data-type="article" data-id="6189c8c31b4ae4fc627b25d7" class="article-container"><a href="/help/manually-adding-a-member-to-a-program" class="article-link">How do I 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class="article-container"><a href="/help/how-do-i-view-program-member-history" class="article-link">How do I view a participant's Program registration history?</a></li><li data-type="article" data-id="652ca4ef25275b487f69bb15" class="article-container"><a href="/help/printing-program-certificates" class="article-link">How do I access a participant's Program certificate?</a></li><li data-type="article" data-id="562ec9c732131c552d222d84" class="article-container"><a href="/help/programs---extracting-a-participant-list" class="article-link">How do I report on Program participant details?</a></li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="652c86ce31be05498d7488c8"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Participants<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="652c86e01f764b28ea3725a4" class="article-container"><a href="/help/how-to-register-for-a-program" class="article-link">How do I enrol in a Program?</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="56971ae532131c8335bd3143"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Courses<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="581830ab91121cb161599cec"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Course Management - National Level<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="58182f7591121ca45f599d10" class="article-container"><a href="/help/create-a-national-registration-form" class="article-link">How do I create a Course Registration Form?</a></li><li data-type="article" data-id="5818304d91121c795d599d24" class="article-container"><a href="/help/create-course-template" class="article-link">How do I create a Course Template?</a></li><li data-type="article" data-id="5819516c32131c1008468133" class="article-container"><a href="/help/add-course-module" class="article-link">How do I add a Course Module?</a></li><li data-type="article" data-id="5819621591121c2e45599cf7" class="article-container"><a href="/help/approve-accreditation" class="article-link">How do I approve a Course Accreditation?</a></li><li data-type="article" data-id="5821374032131c941196382c" class="article-container"><a href="/help/course-history-reports" class="article-link">How do I report on Course history?</a></li><li data-type="article" data-id="582bfe7032131c1038d03a62" class="article-container"><a href="/help/managing-centre-access-to-course-templates" class="article-link">How do I manage access to Course Templates?</a></li><li data-type="article" data-id="586b081132131c2d317504e1" class="article-container"><a href="/help/generate-renewal-invoices" class="article-link">How do I generate Course Renewal Invoices?</a></li><li data-type="article" data-id="586b08d832131c2d317504e9" class="article-container"><a href="/help/send-renewals-payment-reminder-email" class="article-link">How do I send Course Payment Reminder Emails?</a></li><li data-type="article" data-id="586b0d6e32131c20317504ff" class="article-container"><a href="/help/cancel-a-renewals-invoice" class="article-link">How do I cancel a Course Renewal Invoice?</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5818329532131c8173468051"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Course Management - Organiser Level<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-2" style="display:none;"><li data-type="article" data-id="5818331a32131c6c73468032" class="article-container"><a href="/help/create-a-course" class="article-link">How do I create a Course?</a></li><li data-type="article" data-id="667caca4210305142d0b21a3" class="article-container"><a href="/help/how-do-i-copy-a-course" class="article-link">How do I copy a Course?</a></li><li data-type="article" data-id="656d44d81bb5a050bc17583e" class="article-container"><a href="/help/how-do-i-open-my-course-locator" class="article-link">How do I open my Course Locator?</a></li><li data-type="article" data-id="58183aac32131c3974468050" class="article-container"><a href="/help/set-course-product-price" class="article-link">How do I set the price of a Course Product?</a></li><li data-type="article" data-id="58183b1132131c5675467ffd" class="article-container"><a href="/help/manage-course-enrolements" class="article-link">How do I manage Course enrolments?</a></li><li data-type="article" data-id="58183ba091121ca461599d35" class="article-container"><a href="/help/email-course-registrants" class="article-link">How do I send an email to Course registrants?</a></li><li data-type="article" data-id="58183c4a91121cc061599d31" class="article-container"><a href="/help/email-course-eois" class="article-link">How do I send a Course EOI email?</a></li><li data-type="article" data-id="58183cf491121c856a599cb4" class="article-container"><a href="/help/withdraw-a-participant" class="article-link">How do I withdraw a participant from a Course?</a></li><li data-type="article" data-id="58183d5c91121c786a599cb6" class="article-container"><a href="/help/transfer-a-participant" class="article-link">How do I transfer a participant between Courses?</a></li><li data-type="article" data-id="5821574391121cac4f9c8904" class="article-container"><a href="/help/add-additional-products-to-course" class="article-link">How do I add products to a Course?</a></li><li data-type="article" data-id="58215c9e91121cbc4f9c8958" class="article-container"><a href="/help/mark-off-completionattendance" class="article-link">How do I mark off Course attendance?</a></li><li data-type="article" data-id="5821648f32131ca81396389c" class="article-container"><a href="/help/qms-expression-of-interest" class="article-link">How do I create a Course EOI?</a></li><li data-type="article" data-id="667cc15300c1a8046404b72c" class="article-container"><a href="/help/how-do-i-create-a-course-product" class="article-link">How do I create a Course Product?</a></li></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="65dfcf1e50b1bb3be3670815"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">FAQs<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"></ul> </li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub level-0"> <div class="category-link-container" data-id="58103ca191121c4c60b4c961"><i class="cat-icon fa fa-chevron-right"></i><a class="documentation-category" href="javascript:void(0);">Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul 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class="article-container"><a href="/help/games-played-by-season" class="article-link">Reporting on Games Played by Season</a></li><li data-type="article" data-id="5ce4a780ad121cc305a39e02" class="article-container"><a href="/help/player-statistics-report" class="article-link">Player Statistics Report</a></li><li data-type="article" data-id="5d2d37d26e121cb9250cc60f" class="article-container"><a href="/help/players-assigned-to-teams" class="article-link">Players Assigned to Teams</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="58104c3232131cda6c24faec"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Contact Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="5844d49391121cd045fbf647" class="article-container"><a href="/help/contacts-report" class="article-link">Contact Report</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="58104c3d32131c046c24fb38"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Finance Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="59fa9fcbec161cce1cf1e4c7" class="article-container"><a href="/help/transaction-report-on-products-purchased" class="article-link">Transactions Report</a></li><li data-type="article" data-id="63e2ff00aca578441f01196d" class="article-container"><a href="/help/reporting-on-promo-code-discounts" class="article-link">Promo Code Discount Report</a></li><li 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Received</a></li><li data-type="article" data-id="6420ff8a78c78951b00c53b6" class="article-container"><a href="/help/quick-report-transactions" class="article-link">Quick Report | Transactions</a></li><li data-type="article" data-id="5af3acb1ec161c55664565e2" class="article-container"><a href="/help/additional-information-on-items-purchased-with-product" class="article-link">Additional information on items purchased with product</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="58104c4f32131cfd6c24fabf"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Member/Participant Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="55c135f332131cb43f294fd6" class="article-container"><a href="/help/membership-advanced-member-report" class="article-link">Advanced Member Report</a></li><li data-type="article" data-id="656d4caec87bf916e47614bc" class="article-container"><a href="/help/advanced-fitness-test-report" class="article-link">Advanced Fitness Test Report</a></li><li data-type="article" data-id="6535afdb16927d55431a9ae3" class="article-container"><a href="/help/member-summary-report" class="article-link">Member Summary Report</a></li><li data-type="article" data-id="64e571e4e06bfd2a87174b35" class="article-container"><a href="/help/advanced-concussion-report" class="article-link">Advanced Concussion Report</a></li><li data-type="article" data-id="583e549032131cb62d7fca19" class="article-container"><a href="/help/members-registered-in-current-season" class="article-link">Quick Report | Members in Current Season</a></li><li data-type="article" data-id="62fc2f8e2922ed154d5cf1b1" class="article-container"><a href="/help/why-are-some-members-duplicated-in-my-report" class="article-link">Troubleshoot | Duplicate Members in Reports</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="58104c5591121cd464b4c94c"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Team Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="5987b24f6e121c0940ac0b84" class="article-container"><a href="/help/customize-the-teams-report" class="article-link">Advanced Team Report</a></li><li data-type="article" data-id="5987ac0e8e121c5d774ae665" class="article-container"><a href="/help/generate-team-players-contacts-report" class="article-link">Quick Report | Team Players/Contacts Report</a></li></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="58104c5b32131cf06b24fb20"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Tribunal Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"></ul> </li><li data-type="category" class="category-container nav-header nav-header-sub"> <div class="category-link-container" data-id="5822cef791121c91449c8adf"><i class="cat-icon fa fa-chevron-right"></i> <a class="documentation-category" href="javascript:void(0);">Course Reports<span class="badge badge-new pull-right"></span><span class="badge badge-updated pull-right"></span></a> </div> <ul class="list-unstyled documentation-articles level-1" style="display:none;"><li data-type="article" data-id="5822ce8591121c91449c8ade" 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class="pdf-logo" align="left"> <img src="https://dyzz9obi78pm5.cloudfront.net/app/image/id/6449e58a01d0ca03d56afc2d/n/gameday-logo-primary.jpg" height="100" /> </div> <div class="hg-article-header"> <h1 class="hg-article-title">How do I define clearance reason/denial options?<span class="pdf"><a href="/help/pdfexport/id/622042803cac0e8d207b2b99" class="hg-article-pdf pdf" name="Download PDF" title="Download PDF"><img src="//dyzz9obi78pm5.cloudfront.net/css/images/pdficon_small.png"></a></span></h1> <div class="metadata">Last Modified on 09/11/2023 1:04 pm AEDT</div> </div> <div class="hg-article-body"> <p>If your organisation will have specific reasons why members can be approved and denied for clearances then you can set these up, so they can be selected when approving and denying clearances. Some reasons can be:</p><ul><li>player has moved interstate</li><li>player has outstanding fees needing to be paid first</li><li>too many players for age group</li><li>not enough players for age group</li><li>family changes</li></ul><div class="alert alert-info"><p><strong>NOTE: only associations can set up these approval/denial reasons.</strong></p></div><p>1. From the Association level of Membership, select the <strong>Settings</strong> <strong>icon</strong> from the top right hand corner, then click <strong>SETTINGS</strong>.</p><p><img src="//dyzz9obi78pm5.cloudfront.net/app/image/id/622043e33cac0e50227b2405/n/settings.jpg" class="fr-fic fr-dib img-responsive"></p><p>2. Click on <strong>MANAGE LOOKUP INFORMATION </strong>(under Configure Database Fields).</p><p><img src="//dyzz9obi78pm5.cloudfront.net/app/image/id/6220442548f51d94277b2a9e/n/manage-lookup.jpg" class="fr-fic fr-dib img-responsive"></p><p>3. Scroll to find <strong>REASON FOR CLEARANCE </strong>(which is approval) <strong>REASON FOR DENIAL</strong>.</p><p>If filling out both repeat this process one at a time, otherwise the below can be applied to whatever one you are inputting.</p><p><img src="//dyzz9obi78pm5.cloudfront.net/app/image/id/6220448b48f51d31287b244f/n/clearance-denail.jpg" class="fr-fic fr-dib img-responsive" style="width: 38%;"></p><p>4. Click on the name of the field.</p><p>5. A screen will display that will have nothing listed. Click <strong>ADD NEW OPTION</strong> to add a new reason.</p><p><img src="//dyzz9obi78pm5.cloudfront.net/app/image/id/622044dd3cac0edd227b23c7/n/add-new-option.jpg" class="fr-fic fr-dib img-responsive" style="width: 97%;"></p><p>6. Input a reason for the denial or clearance (whichever one you have chosen). Click <strong>UPDATE</strong>.</p><p><img src="//dyzz9obi78pm5.cloudfront.net/app/image/id/6220451a3cac0eeb227b24a9/n/reason.jpg" class="fr-fic fr-dib img-responsive"></p><p>7. Repeat for any other reasons needed. These will appear in a list and you can drap and drop the reasons depending on where you want them in this list.</p><p><img src="//dyzz9obi78pm5.cloudfront.net/app/image/id/622045793cac0e85227b262d/n/reason-list.jpg" class="fr-fic fr-dib img-responsive"></p><p><br></p><p>The reasons for clearance will appear on the 'Request a Clearance' screen and the reasons for denial will appear on the 'Approve/ Deny a Clearance' screen.</p> <div class="related-articles"> <h3>Related Articles</h3> <ul class="list-unstyled stat-list"> <li> <div><a href="/help/membership-clearance-settings">How do I apply clearance rules to my organisation? </a></div> </li> </ul> </div> </div> <div class="hg-article-footer"> </div> </div> <script> $(function(){ var searchID = ''; var articleID = '622042803cac0e8d207b2b99'; $('.ko-js-favorites.disabled').popover({ trigger: 'hover', placement: 'bottom', content: 'You have reach the maximum number of favorites. 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How do I define clearance reason/denial options? | Support Centre