Samsung Care | Warranty & Support

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href="/us/televisions-home-theater/home-theater/all-home-theater/?series=Q-Series+Premium+Soundbars"> Premium Q-Series Soundbars </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="TVandAudio:sound devices:ultra slim soundbar" role="menuitem" href="/us/televisions-home-theater/home-theater/all-home-theater/?series=Ultra+Slim+Soundbars"> Ultra Slim Soundbars </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="TVandAudio:sound devices:music frame" role="menuitem" href="/us/televisions-home-theater/home-theater/all-home-theater/?series=Music+Frame"> Music Frame </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="TVandAudio:sound devices:sound tower" role="menuitem" href="/us/televisions-home-theater/home-theater/sound-tower/"> Sound Tower </a> </li> <li class="nv00-gnb-v3__l2-menu "> <a class="nv00-gnb-v3__l2-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-l2-navigation2" an-ca="navigation" an-ac="gnb" an-la="TVandAudio:sound devices:audio accessories" role="menuitem" href="/us/televisions-home-theater/television-home-theater-accessories/audio-accessories/"> Audio Accessories </a> </li> </ul> </div> <div class="nv00-gnb-v3__l1-menu-wrap featured-products-thumbnail featured-products-thumbnail--type6"> <div class="nv00-gnb-v3__featured-list"> <div class="nv00-gnb-v3__l1-menu"> <h3 class="nv00-gnb-v3__l1-menu-btn" data-engname="TVandAudio:discover" an-tr="nv00_gnb-samsung care | warranty & support-l1-navigation2" an-ca="navigation" an-ac="gnb" an-la="TVandAudio:discover"> Discover <svg class="icon" focusable="false" aria-hidden="true"> <use 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warranty & support-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Support:Register a Product" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/support/register-product/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Product_registration.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Product_registration.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Register a Product </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung care | warranty & support-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Support:Request a Repair" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/support/service/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Repair.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Repair.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Request a Repair </p> </a> </li> <li class="nv00-gnb-v3__featured-products-thumbnail-item "> <a an-tr="nv00_gnb-samsung care | warranty & support-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:Support:contact us" class="nv00-gnb-v3__featured-products-thumbnail-item-link" role="menuitem" href="/us/support/contact/"> <div class="nv00-gnb-v3__featured-products-thumbnail-item-image"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Contact_us.png?$LazyLoad_Home_PNG$" alt="" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/us/gnb/01062025/icn_Contact_us.png?$176_176_PNG$" alt="" role="img" data-comp-name="image"/> </div> </div> <p class="nv00-gnb-v3__featured-products-thumbnail-item-name"> Contact Us </p> </a> </li> </ul> </div> </div> </div> </div> </li> <li class="nv00-gnb-v3__l0-menu "> <a class="nv00-gnb-v3__l0-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="For Business" aria-label="For Business: Open in a New Window" role="menuitem" target="_blank" href="/us/business/"> For Business <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M68.873,0V54.286h-8V13.657L5.657,68.873,0,63.216,55.216,8H14.587V0Z" transform="translate(12.563 14.563)"/> </svg> </a> </li> </ul> </div> <div class="nv00-gnb-v3__utility-wrap"> <div class="nv00-gnb-v3__utility search"> <button class="nv00-gnb-v3__utility-btn gnb__search-btn-js" an-tr="nv00_gnb-samsung care | warranty & support-navigation2" an-ca="navigation" an-ac="gnb" an-la="search" aria-haspopup="true" aria-expanded="false"> <span class="hidden">Search</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-regular" href="#search-regular"></use> </svg> <span class="nv00-gnb-v3__utility-btn-text" placeholder="Search">Search</span> </button> </div> <div class="nv00-gnb-v3__utility cart"> <a class="nv00-gnb-v3__utility-btn js-gp-cart-btn" href="/us/web/express/cart/" an-tr="nv00_gnb-samsung care | warranty & support-gnb cart icon-navigation6" an-ca="navigation" an-ac="gnb" an-la="cart" role="button"> <span class="hidden">Cart</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cart-regular" href="#cart-regular"></use> </svg> <span class="cart-in-number gnb-cart-count" aria-live="polite" style="display:none;"><span class="hidden">Number of Products : </span></span> </a> </div> <div class="nv00-gnb-v3__utility before-login"> <a class="nv00-gnb-v3__utility-btn mobile-only loginBtn" an-tr="nv00_gnb-samsung care | warranty & support-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="login" aria-label="Manage Account" href="javascript:;" role="button"> <span class="hidden">Sign in/Create Account</span> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </a> <ul class="nv00-gnb-v3__utility-user-menu-list" role="menu"> <li class="nv00-gnb-v3__utility-user-menu desktop-only" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link loginBtn" href="javascript:;" aria-label="Sign in/Create Account" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="sign in sign up" data-linkinfo="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate" role="menuitem"> Sign in/Create Account </a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="https://www.samsung.com/us/samsung-account-benefits/" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="why create an account" aria-label="why create an account" role="menuitem"> Why Create an Account? </a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="https://www.samsung.com/us/web/search-orders/" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="track your order" aria-label="track your order" role="menuitem"> Track your orders </a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link" href="https://www.samsung.com/us/business/account/login/" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="business account" aria-label="business account" role="menuitem"> Business account </a> </li> </ul> </div> <div class="nv00-gnb-v3__utility after-login"> <a class="nv00-gnb-v3__utility-btn" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="button" aria-label="Go to the another page" an-tr="gnb-account, cart-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="user name"> <span class="hidden">Open My Menu</span> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> </a> <ul class="nv00-gnb-v3__utility-user-menu-list" role="menu"> <li class="nv00-gnb-v3__utility-user-menu user desktop-only" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link js-user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="menuitem" aria-label="Go to the another page" an-tr="gnb-account, cart-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="user name"> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M48,51.5c16.521,0,30.5,13.82,30.5,29.555h0V89A3.5,3.5,0,0,1,75,92.5H21A3.5,3.5,0,0,1,17.5,89h0V81.055C17.5,65.32,31.479,51.5,48,51.5Zm0,5c-13.772,0-25.5,11.595-25.5,24.555h0V87.5h51V81.055c0-12.831-11.494-24.323-25.087-24.552h0Zm0-53A20.5,20.5,0,1,1,27.5,24,20.5,20.5,0,0,1,48,3.5Zm0,5A15.5,15.5,0,1,0,63.5,24,15.5,15.5,0,0,0,48,8.5Z" transform="translate(-0.5 0.5)"/> </svg> </span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <p class="user-name"></p> </a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="my orders" aria-label="my orders" href="https://www.samsung.com/us/web/my-orders/">My Orders</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="my page and products" aria-label="my page and products" href="https://www.samsung.com/us/support/account/products/">My Page & Products</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" aria-label="my rewards" href="https://www.samsung.com/us/web/account/my-rewards/">My Rewards</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="product registration" aria-label="product registration" href="https://www.samsung.com/us/support/register/">Product Registration</a> </li> <li class="nv00-gnb-v3__utility-user-menu" role="menuitem"> <a class="nv00-gnb-v3__utility-user-menu-link" an-tr="nv00_gnb-samsung care | warranty & support-account-account" an-ca="account" an-ac="gnb" an-la="samsung account" aria-label="samsung account" href="https://v3.account.samsung.com/dashboard/">Samsung Account</a> </li> <li class="nv00-gnb-v3__utility-user-menu"> <a class="nv00-gnb-v3__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-samsung care | warranty & support-account-account" href="javascript:;" an-ca="account" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log Out</a> </li> </ul> </div> <div class="nv00-gnb-v3__utility hamburger"> <button class="nv00-gnb-v3__utility-btn" an-tr="nv00_gnb-samsung care | warranty & support-gnb open / close-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true" width="96" height="96" viewbox="0 0 96 96"> <path d="M0,57V52H70v5ZM0,31V26H70v5ZM0,5V0H70V5Z" transform="translate(13 20)"/> </svg> </button> </div> </div> <div class="nv00-gnb-v3__inner-wrap-looping--end" tabindex="0"></div> </div> </div> <div class="nv00-gnb-v3__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="kv5di1wr19"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="US"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.us.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate"> <input type="hidden" name="client_id" value="kv5di1wr19"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.us.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="kv5di1wr19"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="US"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.us.json"/> <input type="hidden" name="returnURL" id="joinReturnURL"/> <input type="hidden" name="goBackURL" id="joinGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.us.json"/> </form>  <form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="FindEmail"/> <input type="hidden" name="serviceID" value="kv5di1wr19"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="US"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="findGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form>  <form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="ModifyUserInfo"/> <input type="hidden" name="serviceID" value="kv5di1wr19"/> <input type="hidden" name="serviceName" value="SAMSUNG"/> <input type="hidden" name="domain" value=""/> <input type="hidden" name="countryCode" value="US"/> <input type="hidden" name="languageCode" value="en"/> <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value=""/> <input type="hidden" name="ssoType" value="ENC_TK"/> </form> <form id="textForm" name="textForm"> <input type="hidden" name="productCountText" id="productCountText" value="Number of Products"/> </form> <input type="hidden" name="domain" id="domain" value="www.samsung.com"/> <input type="hidden" name="useLogin" id="useLogin" value="Y"/> <input type="hidden" name="useStore" id="useStore" value="Y"/> <input type="hidden" name="storeDomain" id="storeDomain" value="https://www.samsung.com/us/api"/> <input type="hidden" name="hybrisApiJson" id="hybrisApiJson"/> <input type="hidden" name="addToCartPostYn" id="addToCartPostYn"/> <input type="hidden" name="tokocommercewebservicesYn" id="tokocommercewebservicesYn"/> <input type="hidden" name="useNewAddToCartApi" id="useNewAddToCartApi"/> <input type="hidden" name="loginLinkURL" id="loginLinkURL" value="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate"/> <input type="hidden" name="logoutURL" id="logoutURL" value="https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate"/> <input type="hidden" name="updateProfileURL" id="updateProfileURL"/> <input type="hidden" name="isLoginWithNoStore" id="isLoginWithNoStore"/> <input type="hidden" name="countryCode" id="countryCode" value="US"/> <input type="hidden" name="languageCode" id="languageCode" value="en"/> <input type="hidden" name="loginAccountServiceId" id="loginAccountServiceId" value="kv5di1wr19"/> <input type="hidden" name="emailActivationURL" id="emailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.us.json"/> <input type="hidden" name="shopIntegrationFlag" id="shopIntegrationFlag" value="GPv2"/> <input type="hidden" name="tieredPriceUseYn" id="tieredPriceUseYn"/> <input type="hidden" name="mySamsungRewardsTierType" id="mySamsungRewardsTierType"/> <input type="hidden" name="newMyRewardCurrencyConv" id="newMyRewardCurrencyConv"/> <input type="hidden" name="countryIsoCode" id="countryIsoCode" value="USA"/> <input type="hidden" name="loginValidateYnForGPv2" id="loginValidateYnForGPv2" value=""/> <div class="nv00-gnb-v3__layer-popup-wrap"> <div 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class="srd19-gnb-search__list-wrap srd19-gnb-search__popular"> <div class="srd19-gnb-search__list-title-wrap"> <h3 class="srd19-gnb-search__list-title">POPULAR SEARCHES</h3> </div> <ul class="srd19-gnb-search__list" role="list"> </ul> </div> <div class="srd19-gnb-search__list-wrap srd19-gnb-search__recent srd19-gnb-search__list-wrap--hide"> <div class="srd19-gnb-search__list-title-wrap"> <h3 class="srd19-gnb-search__list-title">RECENT SEARCHES</h3> </div> <ul class="srd19-gnb-search__list" role="list"> </ul> </div> </div> <div class="srd19-gnb-search__thumb srd19-gnb-search__related srd19-gnb-search__list-wrap--hide"> <div class="srd19-gnb-search__thumb-title-wrap"> <h3 class="srd19-gnb-search__thumb-title">RELATED PRODUCTS</h3> </div> <ul class="srd19-gnb-search__thumb-list" role="menu"> </ul> </div> <div class="srd19-gnb-search__thumb srd19-gnb-search__recommended"> <div class="srd19-gnb-search__thumb-title-wrap"> <h3 class="srd19-gnb-search__thumb-title">RECOMMENDED</h3> </div> <ul class="srd19-gnb-search__thumb-list" role="menu"> </ul> </div> </div> </div> <button type="button" class="srd19-gnb-search__close" an-tr="srd19_gnb search-samsung care | warranty & support-close-search" an-ca="search" an-ac="gnb search" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="srd19-gnb-search__dimmed"></div> <div class="srd19-gnb-search__looping--end" tabindex="0"></div> </section>  <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cm-g-feature-interaction aem-GridColumn aem-GridColumn--default--12"> <section class="feature-interaction feature-interaction--padding-top-large feature-interaction--padding-bottom-large feature-interaction__text-white bg-white"> <div class="feature-interaction__container"> <div class="feature-interaction__background"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareHeroDesktop1440x810.jpg?$LazyLoad_Home_JPG_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareHeroMobile720x1100.jpg?$LazyLoad_Home_JPG_JPG$" alt="We got you"/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareHeroDesktop1440x810.jpg?$FB_TYPE_K_JPG_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareHeroMobile720x1100.jpg?$ FB_TYPE_K_MO_JPG_JPG$" alt="We got you"/> </div> </div> </div> <div class="feature-interaction__contents js-no-scroll-move"> <div class="feature-interaction__box"> <div class="feature-interaction__text feature-interaction__text-middle-left"> <div class="feature-interaction__text-box"> <h2 class="feature-interaction__title text-size-large">We got you</h2> <p class="feature-interaction__description text-size-large">We’re here to make sure you’re taken care of, with convenient service options that meet your schedule and needs.</p> </div> </div> </div> </div> </section> </div> <div class="nv-g-explore-floating-navigation aem-GridColumn aem-GridColumn--default--12"> <div class="nv07-explore-floating-navigation use-sticky-nav"> <div class="nv07-explore-floating-navigation__inner-wrap bg-white"> <div class="nv07-explore-floating-navigation__headline-wrap"> <h1> <a class="nv07-explore-floating-navigation__headline" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-logo-navigation" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:samsung care"> Samsung Care </a> </h1> </div> <div class="nv07-explore-floating-navigation__menu-wrap"> <button class="nv07-explore-floating-navigation__menu--previous" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-arrow-indication" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:left"> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#previous-regular" href="#previous-regular"></use></svg> <span class="nv07-explore-floating-navigation__menu--previous-underline" aria-hidden="true"></span> </button> <ul class="nv07-explore-floating-navigation__menu-list" role="list"> <li class="nv07-explore-floating-navigation__menu" role="listitem"> <a class="nv07-explore-floating-navigation__menu-link" href="#benefits" aria-label="Benefits" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-1depth-navigation" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:benefits"> Benefits </a> </li> <li class="nv07-explore-floating-navigation__menu" role="listitem"> <a class="nv07-explore-floating-navigation__menu-link" href="#mobile" aria-label="Care for Mobile" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-1depth-navigation" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:care for mobile"> Care for Mobile </a> </li> <li class="nv07-explore-floating-navigation__menu" role="listitem"> <a class="nv07-explore-floating-navigation__menu-link" href="#tvs-and-appliances" aria-label="Care for TV & Appliances" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-1depth-navigation" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:care for tv and appliances"> Care for TV & Appliances </a> </li> <li class="nv07-explore-floating-navigation__menu" role="listitem"> <a class="nv07-explore-floating-navigation__menu-link" href="#care-plus" aria-label="Samsung Care+" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-1depth-navigation" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:samsung care plus"> Samsung Care+ </a> </li> <li class="nv07-explore-floating-navigation__menu" role="listitem"> <a class="nv07-explore-floating-navigation__menu-link" href="#support" aria-label="Support" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-1depth-navigation" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:support"> Support </a> </li> </ul> <button class="nv07-explore-floating-navigation__menu--next" an-tr="nv07_explore floating navigation-samsung care | warranty &amp; support-arrow-indication" an-ca="indication" an-ac="carousel" an-la="carousel:arrow:right"> <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#next-regular" href="#next-regular"></use></svg> <span class="nv07-explore-floating-navigation__menu--next-underline" aria-hidden="true"></span> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center " id="benefits"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Built-in support for the first 12 months from the day you receive your product</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Get peace of mind with Samsung Care. Explore device, home appliance and electronics warranty and support and get the most out of your Samsung products.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440-edge feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-2 feature-column-carousel__column--align-center " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-samsung care | warranty & support-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Convenience</h2> </div> <div class="feature-column-carousel__text"> <p>Repair options that fit your schedule.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Convience-Icon-Desktop-570x304.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Convience-Icon-Mobile-720x540.jpg?$LazyLoad_Home_JPG$" alt="Convenience" data-aem-asset-id=""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Convience-Icon-Desktop-570x304.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Convience-Icon-Mobile-720x540.jpg?$720_N_JPG$" alt="Convenience" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-samsung care | warranty & support-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Quality</h2> </div> <div class="feature-column-carousel__text"> <p>Certified technicians and genuine parts.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Quality-Icon-Desktop-570x304.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Quality-Icon-Mobile-720x540.jpg?$LazyLoad_Home_JPG$" alt="Quality" data-aem-asset-id=""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Quality-Icon-Desktop-570x304.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Quality-Icon-Mobile-720x540.jpg?$720_N_JPG$" alt="Quality" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-samsung care | warranty & support-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Register now</h2> </div> <div class="feature-column-carousel__text"> <p>Easily access customer support and more.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Register-Icon-Desktop-570x304.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Register-Icon-Mobile-720x540.jpg?$LazyLoad_Home_JPG$" alt="Register now" data-aem-asset-id=""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Register-Icon-Desktop-570x304.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Register-Icon-Mobile-720x540.jpg?$720_N_JPG$" alt="Register now" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-samsung care | warranty & support-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>Samsung Account</h2> </div> <div class="feature-column-carousel__text"> <p>Access everything with one account.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Account-Icon-Desktop-570x304.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Account-Icon-Mobile-720x540.jpg?$LazyLoad_Home_JPG$" alt="Samsung Account" data-aem-asset-id=""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Account-Icon-Desktop-570x304.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/FT-Account-Icon-Mobile-720x540.jpg?$720_N_JPG$" alt="Samsung Account" data-aem-asset-id=""/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-792c4ee9-6976-43b2-8303-c27f49c67b78_root_responsivegrid_pd_g_feature_benefit_2018614123-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-792c4ee9-6976-43b2-8303-c27f49c67b78_root_responsivegrid_pd_g_feature_benefit_2018614123-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-792c4ee9-6976-43b2-8303-c27f49c67b78_root_responsivegrid_pd_g_feature_benefit_2018614123-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-792c4ee9-6976-43b2-8303-c27f49c67b78_root_responsivegrid_pd_g_feature_benefit_2018614123-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-feature-interaction aem-GridColumn aem-GridColumn--default--12"> <section class="feature-interaction margin-top--48 feature-interaction--padding-top-large feature-interaction--padding-bottom-large feature-interaction__text-white bg-white" id="mobile"> <div class="feature-interaction__container"> <div class="feature-interaction__background"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Feature-Desktop-1440x810.jpg?$LazyLoad_Home_JPG_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Feature-Mobile-720x1040.jpg?$LazyLoad_Home_JPG_JPG$" alt="Care for mobile products"/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Feature-Desktop-1440x810.jpg?$FB_TYPE_K_JPG_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Feature-Mobile-720x1040.jpg?$ FB_TYPE_K_MO_JPG_JPG$" alt="Care for mobile products"/> </div> </div> </div> <div class="feature-interaction__contents feature-interaction--text-top js-no-scroll-move"> <div class="feature-interaction__box"> <div class="feature-interaction__text feature-interaction__text-top-center"> <div class="feature-interaction__text-box"> <h2 class="feature-interaction__title text-size-medium">Care for mobile products</h2> </div> </div> </div> </div> </section> </div> <div class="pd-g-feature-benefit aem-GridColumn aem-GridColumn--default--12"> <div class="st-feature-benefit st-feature-benefit--image-none margin-top--32 padding-top--0 padding-bottom--0 bg-white s-image-bottom s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__text-wrap"> <div class="st-feature-benefit__text"> <h2 class="st-feature-benefit__title contrast-target" data-font-size-pc="48" data-font-size-mo="30">Walk-in and mail-in repair options.</h2> <div class="st-feature-benefit__desc-wrap"> <p class="st-feature-benefit__desc contrast-target" data-font-size-pc="18" data-font-size-mo="14">Convenient Care options for your device with walk-in or mail-in service.</p> <div class="st-feature-benefit__cta-wrap"> <a class="cta cta--contained cta--black" href="/us/support/find-mobile-care/" target="_self" aria-label="Learn more" an-tr="ft02_feature benefit-samsung care | warranty &amp; support-cta-button" an-ca="content click" an-ac="feature" an-la="walk in and mail in repair options:learn more"> Learn more </a> </div> </div> </div> </div> <div class="st-feature-benefit__img-wrap "> </div> </div> </div> </div> <div class="ho-g-showcase-card aem-GridColumn aem-GridColumn--default--12"> <div class="co35-showcase-card-tab co35-showcase-card-tab--merchandizing bg-white"> <div class="co35-showcase-card-tab__inner co35-showcase-card-tab__inner--without-merchandizing-tab"> <div class="co35-showcase-card-tab__card-wrap"> <div class="co35-showcase-card-tab__card-items"> <div class="co35-showcase-card-tab-inner-container" role="list"> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--product-vertical co35-showcase-card-tab-card__text-color--black " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/us/support/service/we-come-to-you/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">We come to you</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">We come to you </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> <span class="co35-showcase-card-tab-card__product-description--desktop">At home or in the office, get support that meets you wherever you are.<sup>1</sup></span> <span class="co35-showcase-card-tab-card__product-description--mobile">At home or in the office, get support that meets you wherever you are.<sup>1</sup></span> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div class="co35-showcase-card-tab-card__product-img"> <div an-tr="co35_showcase card-samsung care | warranty & support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:we come to you:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Desktop-WeCome-376x376.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Mobile-WeCome-264x264.jpg?$LazyLoad_Home_JPG$" alt="We come to you" role="img" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Desktop-WeCome-376x376.jpg?$376_376_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Mobile-WeCome-264x264.jpg?$264_264_JPG$" alt="We come to you" role="img" loading="lazy"/> </div> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-samsung care | warranty &amp; support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:we come to you:learn more"> Learn more </span> </div> </a> </div> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--product-vertical co35-showcase-card-tab-card__text-color--black " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="https://news.samsung.com/us/samsung-scores-1-customer-satisfaction-overall-service-quality-mobile-2024-acsi/" tabindex="0" aria-hidden="false" aria-label="Learn more:Open in a New Window" target="_blank"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">ACSI<sup>®</sup> 2024 Award Winner</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">ACSI<sup>®</sup> 2024 Award Winner <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#outlink-bold" href="#outlink-bold"></use></svg> </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> <span class="co35-showcase-card-tab-card__product-description--desktop">Ranked #1 in the USA for Computer Satisfaction among 5G devices in 2024.<sup>†</sup></span> <span class="co35-showcase-card-tab-card__product-description--mobile">Ranked #1 in the USA for Computer Satisfaction among 5G devices in 2024.<sup>†</sup></span> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div class="co35-showcase-card-tab-card__product-img"> <div an-tr="co35_showcase card-samsung care | warranty & support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:acsi 2024 award winner:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Desktop-ACSI-376x376.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Mobile-ACSI-264x264.jpg?$LazyLoad_Home_JPG$" alt="ACSI® 2024 Award Winner" role="img" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Desktop-ACSI-376x376.jpg?$376_376_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Mobile-ACSI-264x264.jpg?$264_264_JPG$" alt="ACSI® 2024 Award Winner" role="img" loading="lazy"/> </div> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-samsung care | warranty &amp; support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:acsi 2024 award winner:learn more"> Learn more <svg class="icon" focusable="false"><use xlink:href="#outlink-bold" href="#outlink-bold"></use></svg> </span> </div> </a> </div> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--product-vertical co35-showcase-card-tab-card__text-color--black " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/us/aboutsamsung/sustainability/environment/responsible-recycling/programs/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">Samsung recycling programs</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">Samsung recycling programs </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> <span class="co35-showcase-card-tab-card__product-description--desktop">Help us reduce e-waste by responsibly recycling your old devices.</span> <span class="co35-showcase-card-tab-card__product-description--mobile">Help us reduce e-waste by responsibly recycling your old devices.</span> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div class="co35-showcase-card-tab-card__product-img"> <div an-tr="co35_showcase card-samsung care | warranty & support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:samsung recycling programs:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Desktop-Recycling-376x376.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Mobile-Recycling-264x264.jpg?$LazyLoad_Home_JPG$" alt="Samsung recycling programs" role="img" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Desktop-Recycling-376x376.jpg?$376_376_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-MX-Care-Mobile-Recycling-264x264.jpg?$264_264_JPG$" alt="Samsung recycling programs" role="img" loading="lazy"/> </div> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-samsung care | warranty &amp; support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:samsung recycling programs:learn more"> Learn more </span> </div> </a> </div> </div> </div> </div> </div> <div class="popup-video" role="dialog"> <div class="popup-video__dimmed"></div> <div class="popup-video__looping--start" tabindex="0"></div> <div class="popup-video__video-wrap"> <p class="popup-video__current-video-title hidden" tabindex="0"></p> </div> <button class="popup-video__btn-video-close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use></svg> </button> <div class="popup-video__looping--end" tabindex="0"></div> </div> </div> </div> <div class="cm-g-feature-interaction aem-GridColumn aem-GridColumn--default--12"> <section class="feature-interaction margin-top--48 feature-interaction--padding-top-large feature-interaction--padding-bottom-large feature-interaction__text-white bg-white" id="tvs-and-appliances"> <div class="feature-interaction__container"> <div class="feature-interaction__background"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Feature-Desktop-1440x810.jpg?$LazyLoad_Home_JPG_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Feature-Mobile-720x1040.jpg?$LazyLoad_Home_JPG_JPG$" alt="Care for TVs and home appliances"/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Feature-Desktop-1440x810.jpg?$FB_TYPE_K_JPG_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Feature-Mobile-720x1040.jpg?$ FB_TYPE_K_MO_JPG_JPG$" alt="Care for TVs and home appliances"/> </div> </div> </div> <div class="feature-interaction__contents feature-interaction--text-top js-no-scroll-move"> <div class="feature-interaction__box"> <div class="feature-interaction__text feature-interaction__text-top-center"> <div class="feature-interaction__text-box"> <h2 class="feature-interaction__title text-size-medium">Care for TVs and home appliances</h2> </div> </div> </div> </div> </section> </div> <div class="pd-g-feature-benefit aem-GridColumn aem-GridColumn--default--12"> <div class="st-feature-benefit st-feature-benefit--image-none margin-top--32 padding-top--0 padding-bottom--0 bg-white s-image-bottom s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__text-wrap"> <div class="st-feature-benefit__text"> <h2 class="st-feature-benefit__title contrast-target" data-font-size-pc="48" data-font-size-mo="30">Beyond Boundaries goes the extra mile</h2> <div class="st-feature-benefit__desc-wrap"> <p class="st-feature-benefit__desc contrast-target" data-font-size-pc="18" data-font-size-mo="14">Our award-winning<sup>2</sup> program provides at-home service to 99.9% of the US.</p> <div class="st-feature-benefit__cta-wrap"> <a class="cta cta--contained cta--black" href="/us/support/find-tv-and-appliance-care/" target="_self" aria-label="Learn more" an-tr="ft02_feature benefit-samsung care | warranty &amp; support-cta-button" an-ca="content click" an-ac="feature" an-la="beyond boundaries goes the extra mile:learn more"> Learn more </a> </div> </div> </div> </div> <div class="st-feature-benefit__img-wrap "> </div> </div> </div> </div> <div class="ho-g-showcase-card aem-GridColumn aem-GridColumn--default--12"> <div class="co35-showcase-card-tab co35-showcase-card-tab--merchandizing bg-white"> <div class="co35-showcase-card-tab__inner co35-showcase-card-tab__inner--without-merchandizing-tab"> <div class="co35-showcase-card-tab__card-wrap"> <div class="co35-showcase-card-tab__card-items"> <div class="co35-showcase-card-tab-inner-container" role="list"> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--product-vertical co35-showcase-card-tab-card__text-color--black " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/us/support/answer/ANS00091562/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">Samsung Home Care</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">Samsung Home Care </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> <span class="co35-showcase-card-tab-card__product-description--desktop">AI monitors connected appliances and alerts you when they need service.</span> <span class="co35-showcase-card-tab-card__product-description--mobile">AI monitors connected appliances and alerts you when they need service.</span> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div class="co35-showcase-card-tab-card__product-img"> <div an-tr="co35_showcase card-samsung care | warranty & support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:samsung home care:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Desktop-WeCome-376x376.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Mobile-WeCome-264x264.jpg?$LazyLoad_Home_JPG$" alt="Samsung Home Care" role="img" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Desktop-WeCome-376x376.jpg?$376_376_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Mobile-WeCome-264x264.jpg?$264_264_JPG$" alt="Samsung Home Care" role="img" loading="lazy"/> </div> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-samsung care | warranty &amp; support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:samsung home care:learn more"> Learn more </span> </div> </a> </div> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--product-vertical co35-showcase-card-tab-card__text-color--black " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="https://www.youtube.com/watch?v=QPh6_1nv2oU" tabindex="0" aria-hidden="false" aria-label="Learn more:Open in a New Window" target="_blank"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">US CXA<sup>®</sup> 2023 Gold Award Winner</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">US CXA<sup>®</sup> 2023 Gold Award Winner <svg class="icon" focusable="false" aria-hidden="true"><use xlink:href="#outlink-bold" href="#outlink-bold"></use></svg> </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> <span class="co35-showcase-card-tab-card__product-description--desktop">Best Customer Experience Strategy for Samsung Beyond Boundaries program.<sup>2</sup></span> <span class="co35-showcase-card-tab-card__product-description--mobile">Best Customer Experience Strategy for Samsung Beyond Boundaries program.<sup>2</sup></span> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div class="co35-showcase-card-tab-card__product-img"> <div an-tr="co35_showcase card-samsung care | warranty & support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:us cxa 2023 gold award winner:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Desktop-ACSI-376x376.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Mobile-ACSI-264x264.jpg?$LazyLoad_Home_JPG$" alt="US CXA® 2023 Gold Award Winner" role="img" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Desktop-ACSI-376x376.jpg?$376_376_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Mobile-ACSI-264x264.jpg?$264_264_JPG$" alt="US CXA® 2023 Gold Award Winner" role="img" loading="lazy"/> </div> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-samsung care | warranty &amp; support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:us cxa 2023 gold award winner:learn more"> Learn more <svg class="icon" focusable="false"><use xlink:href="#outlink-bold" href="#outlink-bold"></use></svg> </span> </div> </a> </div> <div class="co35-showcase-card-tab-card co35-showcase-card-tab-card--product-vertical co35-showcase-card-tab-card__text-color--black " role="listitem"> <a class="co35-showcase-card-tab-card__full-bleed-wrap" href="/us/home-appliances/sustainable-products/" tabindex="0" aria-hidden="false" aria-label="Learn more"> <div class="co35-showcase-card-tab-card__contents-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-wrap"> <div class="co35-showcase-card-tab-card__product-name-text-inner"> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--desktop">Sustainable by design</span> <span class="co35-showcase-card-tab-card__product-name co35-showcase-card-tab-card__product-name--mobile">Sustainable by design </span> </div> </div> <div class="co35-showcase-card-tab-card__product-description-wrap"> <span class="co35-showcase-card-tab-card__product-description--desktop">Find award-winning, energy-saving products designed for a greener future.</span> <span class="co35-showcase-card-tab-card__product-description--mobile">Find award-winning, energy-saving products designed for a greener future.</span> </div> </div> <div class="co35-showcase-card-tab-card__img-wrap"> <div class="co35-showcase-card-tab-card__product-img"> <div an-tr="co35_showcase card-samsung care | warranty & support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:sustainable by design:learn more" class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Desktop-Recycling-376x376.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Mobile-Recycling-264x264.jpg?$LazyLoad_Home_JPG$" alt="Sustainable by design" role="img" loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Desktop-Recycling-376x376.jpg?$376_376_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/CO-HE-Care-Mobile-Recycling-264x264.jpg?$264_264_JPG$" alt="Sustainable by design" role="img" loading="lazy"/> </div> </div> </div> <div class="co35-showcase-card-tab-card__product-cta"> <span class="cta cta--contained cta--black cta--icon" an-tr="co35_showcase card-samsung care | warranty &amp; support-cta-banner" an-ca="content click" an-ac="feature" an-la="showcase card:sustainable by design:learn more"> Learn more </span> </div> </a> </div> </div> </div> </div> </div> <div class="popup-video" role="dialog"> <div class="popup-video__dimmed"></div> <div class="popup-video__looping--start" tabindex="0"></div> <div class="popup-video__video-wrap"> <p class="popup-video__current-video-title hidden" tabindex="0"></p> </div> <button class="popup-video__btn-video-close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use></svg> </button> <div class="popup-video__looping--end" tabindex="0"></div> </div> </div> </div> <div class="of-g-feature-benefit-card aem-GridColumn aem-GridColumn--default--12"> <div class="feature-benefit-card margin-top--wide margin-bottom--wide bg-white feature-benefit-card--desktop-layout-2 desktop-text-align--left mobile-text-align--left feature-benefit-card--use-mouseover-interaction" id="care-plus"> <h2 class="feature-benefit-card__head-title">Protect more with Samsung Care+</h2> <div class="feature-benefit-card__swiper swiper-container " data-swiper-option='{ "componentEl":".feature-benefit-card__swiper", "keepWrapper": true, "breakpoints": { "1": { "slidesPerView":1 }, "768": { "slidesPerView":2 } }, "autoHeight":false, "pagination":true, "offTxtAccesibility":true}'> <div class="feature-benefit-card__card-wrap swiper-wrapper"> <div class="feature-benefit-card__card swiper-slide"> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image text-color--white"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text"> </div> <h3 class="feature-benefit-card__title">Protect your Galaxy</h3> <div class="feature-benefit-card__description">Cover your device against drops, spills and mechanical breakdowns, plus theft and loss coverage.<br /></div> <div class="feature-benefit-card__cta"> <a href="/us/support/samsung-care-plus/" an-tr="ft16_feature benefit card-Samsung Care | Warranty & Support-cta-content_click" an-ca="content click" an-ac="feature" an-la="protect more with samsung care plus:protect your galaxy:learn more" class="cta cta--contained cta--white" aria-label="Learn more"> Learn more </a> </div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06a_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06_MO.png?$LazyLoad_Home_PNG$" alt="Protect your Galaxy" role="img" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06a_DT.png?$684_N_PNG_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06_MO.png?$312_N_PNG_PNG$" alt="Protect your Galaxy" role="img" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> <div class="feature-benefit-card__card swiper-slide"> <div class="feature-benefit-card__card-inner feature-benefit-card__card--contents-type-image text-color--white"> <div class="feature-benefit-card__card-inner-bg" style="background:#FFFFFF"></div> <div class="feature-benefit-card__text-wrap"> <div class="feature-benefit-card__text-wrap-inner"> <div class="feature-benefit-card__text-wrap-area"> <div class="feature-benefit-card__eyebrow-text"> </div> <h3 class="feature-benefit-card__title">Protect appliances and electronics</h3> <div class="feature-benefit-card__description">Get peace of mind with expert repairs, 24/7 support, tutorials, power surge protection and more.</div> <div class="feature-benefit-card__cta"> <a href="/us/support/samsung-care-plus/home-appliances-and-electronics/" an-tr="ft16_feature benefit card-Samsung Care | Warranty & Support-cta-content_click" an-ca="content click" an-ac="feature" an-la="protect more with samsung care plus:protect appliances and electronics:learn more" class="cta cta--contained cta--white" aria-label="Learn more"> Learn more </a> </div> </div> </div> </div> <div class="feature-benefit-card__figure"> <div class="image"> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06b_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06b_MO.png?$LazyLoad_Home_PNG$" alt="Protect appliances and electronics" role="img" class="image__preview lazy-load responsive-img"/> <img data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06b_DT.png?$684_N_PNG_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_06b_MO.png?$312_N_PNG_PNG$" alt="Protect appliances and electronics" role="img" class="image__main lazy-load responsive-img"/> </div> </div> </div> </div> </div> </div> </div> </div> <div class="pd-g-feature-benefit-full-bleed aem-GridColumn aem-GridColumn--default--12"> <section class="st-feature-benefit-full-bleed st-feature-benefit-full-bleed--middle st-feature-benefit-full-bleed--left st-feature-benefit-full-bleed--m-bottom st-feature-benefit-full-bleed--m-center st-feature-benefit-full-bleed--center-img-over desktop-bg-white mobile-bg-white desktop-text-color-black mobile-text-color-black " id="support" data-clickable-state="false"> <div class="st-feature-benefit-full-bleed__wrap"> <div class="st-feature-benefit-full-bleed__content-wrap"> <div class="st-feature-benefit-full-bleed__content-inner"> <div class="st-feature-benefit-full-bleed__content-area"> <p class="st-feature-benefit-full-bleed__eyebrow-text">Contact Samsung Support</p> <h2 class="st-feature-benefit-full-bleed__title" data-font-size-pc="38" data-font-size-mo="26">You Good?</h2> <p class="st-feature-benefit-full-bleed__text" data-font-size-pc="18" data-font-size-mo="14">Let us know how your devices are treating you, and how we can help. Easily reach an expert by phone, chat, email, or through the Samsung Members app.</p> <div class="st-feature-benefit-full-bleed__cta"> <a class="cta cta--contained cta--black cta--mobile-black" href="/us/support/contact/" target="_self" aria-label="Get support" an-tr="ft03_feature full bleed-samsung care | warranty & support-cta-button" an-ca="content click" an-ac="feature" an-la="you good:get support">Get support</a> </div> </div> </div> </div> <figure class="st-feature-benefit-full-bleed__figure "> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" data-desktop-alt="You Good?" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareSupportDesktop.jpg?$LazyLoad_Home_JPG$" data-mobile-alt="You Good?" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareSupportMobile.jpg?$LazyLoad_Home_JPG$"/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" data-desktop-alt="You Good?" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareSupportDesktop.jpg?$1440_N_JPG$" data-mobile-alt="You Good?" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08222024/SamsungCareSupportMobile.jpg?$720_N_JPG$"/> </div> </figure> </div> </section> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> <div class="blank-space bg-transparent blank-space--width-1440 blank-space--desktop-margin-medium blank-space--mobile-margin-small"> </div> </div> <div class="pd-g-feature-benefit-full-bleed aem-GridColumn aem-GridColumn--default--12"> <section class="st-feature-benefit-full-bleed st-feature-benefit-full-bleed--middle st-feature-benefit-full-bleed--right st-feature-benefit-full-bleed--m-bottom st-feature-benefit-full-bleed--m-center st-feature-benefit-full-bleed--center-img-over desktop-bg-white mobile-bg-white desktop-text-color-black mobile-text-color-black " data-clickable-state="false"> <div class="st-feature-benefit-full-bleed__wrap"> <div class="st-feature-benefit-full-bleed__content-wrap"> <div class="st-feature-benefit-full-bleed__content-inner"> <div class="st-feature-benefit-full-bleed__content-area"> <h2 class="st-feature-benefit-full-bleed__title" data-font-size-pc="38" data-font-size-mo="26">Support for business products</h2> <p class="st-feature-benefit-full-bleed__text" data-font-size-pc="18" data-font-size-mo="14">Get protection with service plans, extended warranties and more.</p> <div class="st-feature-benefit-full-bleed__cta"> <a class="cta cta--contained cta--black cta--mobile-black" href="/us/business/support/" target="_self" an-tr="ft03_feature full bleed-samsung care | warranty & support-cta-button" an-ca="content click" an-ac="feature" an-la="support for business products:business support">Business support</a> <a class="cta cta--contained cta--black cta--mobile-black" href="/us/business/solutions/services/samsung-care-plus-for-business/" target="_self" an-tr="ft03_feature full bleed-samsung care | warranty & support-cta-button" an-ca="content click" an-ac="feature" an-la="support for business products:samsung care plus for business">Samsung Care+ for business</a> </div> </div> </div> </div> <figure class="st-feature-benefit-full-bleed__figure "> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-aem-asset-id="" data-desktop-alt="Contact Samsung Support" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_08_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_08_MO.png?$LazyLoad_Home_PNG$"/> <img class="image__main lazy-load responsive-img" data-aem-asset-id="" data-desktop-alt="Contact Samsung Support" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_08_DT.png?$1440_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_08_MO.png?$720_N_PNG$"/> </div> </figure> </div> </section> </div> <div class="cm-g-blank-space aem-GridColumn aem-GridColumn--default--12"> <div class="blank-space bg-transparent blank-space--width-1440 blank-space--desktop-margin-small blank-space--mobile-margin-small"> </div> </div> <div class="pd-g-feature-benefit aem-GridColumn aem-GridColumn--default--12"> <div class="st-feature-benefit st-feature-benefit--image-none margin-top--48 padding-top--0 padding-bottom--0 bg-white s-image-bottom s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__text-wrap"> <div class="st-feature-benefit__text"> <h2 class="st-feature-benefit__title contrast-target" data-font-size-pc="48" data-font-size-mo="30">What others are saying about care</h2> </div> </div> <div class="st-feature-benefit__img-wrap "> </div> </div> </div> </div> <div class="pd-g-header-carousel aem-GridColumn aem-GridColumn--default--12"> <section class="header-carousel header-carousel--small" style="display:block;" data-filter-id data-header> <div class="header-carousel__container " data-carousel-data='{ "desktopIndicatorUse": true, "mobileIndicatorUse": true, "desktopArrowUse": false, "mobileArrowUse": false, "autoRolling": false, "infiniteRolling": false}'> <button tabindex="-1" type="button" class="swiper-autoplay-stop-btn"><span class="hidden">Stop automatic slide show</span></button> <div class="header-carousel__wrapper"> <div class="header-carousel__slide bg-white"> <div class="header-carousel__slide-inner"> <div class="header-carousel__text-wrap header-carousel__text-wrap--black header-carousel__text-wrap--desktop-middle-center header-carousel__text-wrap--mobile-middle-center"> <div class="header-carousel__text-inner"> <p class="header-carousel__description header-carousel__description--large">The service technician was extremely knowledgeable, courteous, and professional, and <br />went way above and beyond to get our repair scheduled on a day that was convenient for our <br />household. Thank you.<br /><br /><br /><b>James S. from Waupaca, WI</b></p> <div class="header-carousel__cta-wrap"> </div> </div> </div> <div class="header-carousel__background-media"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Desktop-1440x810.jpg?$144_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Mobile-720x1280.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="What others are saying about care" data-mobile-alt="What others are saying about care" data-aem-asset-id=""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Desktop-1440x810.jpg?$1440_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Mobile-720x1280.jpg?$FB_TYPE_B_JPG$" data-desktop-alt="What others are saying about care" data-mobile-alt="What others are saying about care" data-aem-asset-id=""/> </div> </div> </div> </div> <div class="header-carousel__slide bg-white"> <div class="header-carousel__slide-inner"> <div class="header-carousel__text-wrap header-carousel__text-wrap--black header-carousel__text-wrap--desktop-middle-center header-carousel__text-wrap--mobile-middle-center"> <div class="header-carousel__text-inner"> <p class="header-carousel__description header-carousel__description--large">Repair was fast, and I was very pleased with how I was treated. Great products and great service.<br /><br /><br /><b>Tony G. from Ammon, ID</b></p> <div class="header-carousel__cta-wrap"> </div> </div> </div> <div class="header-carousel__background-media"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Desktop-1440x810.jpg?$144_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Mobile-720x1280.jpg?$LazyLoad_Home_JPG$" data-desktop-alt data-mobile-alt data-aem-asset-id=""/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Desktop-1440x810.jpg?$1440_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/08022024/HD-Quote-Mobile-720x1280.jpg?$FB_TYPE_B_JPG$" data-desktop-alt data-mobile-alt data-aem-asset-id=""/> </div> </div> </div> </div> <div class="header-carousel__slide bg-white"> <div class="header-carousel__slide-inner"> <div class="header-carousel__text-wrap header-carousel__text-wrap--black header-carousel__text-wrap--desktop-middle-center header-carousel__text-wrap--mobile-middle-center"> <div class="header-carousel__text-inner"> <p class="header-carousel__description header-carousel__description--large">Samsung was able to troubleshoot and authorize a repair for my new phone and then it actually did get <br />repaired at no cost to me due to being in the manufacturers warranty period.<br /><br /><br /><b>Misty W. from Kansas City, MO</b></p> <div class="header-carousel__cta-wrap"> </div> </div> </div> <div class="header-carousel__background-media"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" 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role="link" aria-label="Phones" an-tr="co04_category hscroll-Samsung Care | Warranty & Support-product-content_click" an-ca="content click" an-ac="featrue" href="/us/mobile/" an-la="category slider1:phones" class="category-slider__card"> <div class="category-slider__card-img-wrap" aria-hidden="true"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09a_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09a_MO.png?$LazyLoad_Home_PNG$" data-aem-asset-id="" alt="Phones"/> <img class="image__main lazy-load-man responsive-img hover-image" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09a_DT.png?$268_268_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09a_MO.png?$416_416_PNG$" data-aem-asset-id="" alt="Phones"/> <img class="image__hover-image--hover lazy-load-man" data-src alt="Phones" data-aem-asset-id="" src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09a_DT.png?$268_268_PNG$"/> </div> </div> <div class="category-slider__card-title-wrap"> <span class="category-slider__card-title text-color--black">Phones</span> </div> </a> </div> <div an-tr="co04_category hscroll-Samsung Care | Warranty & Support-swipe-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:category slider2" class="category-slider__card-item-wrap"> <a role="link" aria-label="Wearables" an-tr="co04_category hscroll-Samsung Care | Warranty & Support-product-content_click" an-ca="content click" an-ac="featrue" href="/us/watches/" an-la="category slider2:wearables" class="category-slider__card"> <div class="category-slider__card-img-wrap" aria-hidden="true"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09b_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09b_MO.png?$LazyLoad_Home_PNG$" data-aem-asset-id="" alt="Wearables"/> <img class="image__main lazy-load-man responsive-img hover-image" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09b_DT.png?$268_268_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09b_MO.png?$416_416_PNG$" data-aem-asset-id="" alt="Wearables"/> <img class="image__hover-image--hover lazy-load-man" data-src alt="Wearables" data-aem-asset-id="" src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09b_DT.png?$268_268_PNG$"/> </div> </div> <div class="category-slider__card-title-wrap"> <span class="category-slider__card-title text-color--black">Wearables</span> </div> </a> </div> <div an-tr="co04_category hscroll-Samsung Care | Warranty & Support-swipe-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:category slider3" class="category-slider__card-item-wrap"> <a role="link" aria-label="Computers" an-tr="co04_category hscroll-Samsung Care | Warranty & Support-product-content_click" an-ca="content click" an-ac="featrue" href="/us/galaxybooks/" an-la="category slider3:computers" class="category-slider__card"> <div class="category-slider__card-img-wrap" aria-hidden="true"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09c_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09c_MO.png?$LazyLoad_Home_PNG$" data-aem-asset-id="" alt="Computers"/> <img class="image__main lazy-load-man responsive-img hover-image" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09c_DT.png?$268_268_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09c_MO.png?$416_416_PNG$" data-aem-asset-id="" alt="Computers"/> <img class="image__hover-image--hover lazy-load-man" data-src alt="Computers" data-aem-asset-id="" src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09c_DT.png?$268_268_PNG$"/> </div> </div> <div class="category-slider__card-title-wrap"> <span class="category-slider__card-title text-color--black">Computers</span> </div> </a> </div> <div an-tr="co04_category hscroll-Samsung Care | Warranty & Support-swipe-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:category slider4" class="category-slider__card-item-wrap"> <a role="link" aria-label="TVs" an-tr="co04_category hscroll-Samsung Care | Warranty & Support-product-content_click" an-ca="content click" an-ac="featrue" href="/us/tvs/" an-la="category slider4:tvs" class="category-slider__card"> <div class="category-slider__card-img-wrap" aria-hidden="true"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09d_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09d_MO.png?$LazyLoad_Home_PNG$" data-aem-asset-id="" alt="TVs"/> <img class="image__main lazy-load-man responsive-img hover-image" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09d_DT.png?$268_268_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09d_MO.png?$416_416_PNG$" data-aem-asset-id="" alt="TVs"/> <img class="image__hover-image--hover lazy-load-man" data-src alt="TVs" data-aem-asset-id="" src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09d_DT.png?$268_268_PNG$"/> </div> </div> <div class="category-slider__card-title-wrap"> <span class="category-slider__card-title text-color--black">TVs</span> </div> </a> </div> <div an-tr="co04_category hscroll-Samsung Care | Warranty & Support-swipe-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:category slider5" class="category-slider__card-item-wrap"> <a role="link" aria-label="Appliances" an-tr="co04_category hscroll-Samsung Care | Warranty & Support-product-content_click" an-ca="content click" an-ac="featrue" href="/us/home-appliances/" an-la="category slider5:appliances" class="category-slider__card"> <div class="category-slider__card-img-wrap" aria-hidden="true"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09e_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09e_MO.png?$LazyLoad_Home_PNG$" data-aem-asset-id="" alt="Appliances"/> <img class="image__main lazy-load-man responsive-img hover-image" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09e_DT.png?$268_268_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09e_MO.png?$416_416_PNG$" data-aem-asset-id="" alt="Appliances"/> <img class="image__hover-image--hover lazy-load-man" data-src alt="Appliances" data-aem-asset-id="" src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09e_DT.png?$268_268_PNG$"/> </div> </div> <div class="category-slider__card-title-wrap"> <span class="category-slider__card-title text-color--black">Appliances</span> </div> </a> </div> <div an-tr="co04_category hscroll-Samsung Care | Warranty & Support-swipe-indication" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:category slider6" class="category-slider__card-item-wrap"> <a role="link" aria-label="Monitors" an-tr="co04_category hscroll-Samsung Care | Warranty & Support-product-content_click" an-ca="content click" an-ac="featrue" href="/us/monitors/" an-la="category slider6:monitors" class="category-slider__card"> <div class="category-slider__card-img-wrap" aria-hidden="true"> <div class="image"> <img class="image__preview lazy-load-man responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09f_DT.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09f_MO.png?$LazyLoad_Home_PNG$" data-aem-asset-id="" alt="Monitors"/> <img class="image__main lazy-load-man responsive-img hover-image" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09f_DT.png?$268_268_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09f_MO.png?$416_416_PNG$" data-aem-asset-id="" alt="Monitors"/> <img class="image__hover-image--hover lazy-load-man" data-src alt="Monitors" data-aem-asset-id="" src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/CX_CARE_MLP_09f_DT.png?$268_268_PNG$"/> </div> </div> <div class="category-slider__card-title-wrap"> <span class="category-slider__card-title text-color--black">Monitors</span> </div> </a> </div> </div> </div> </section> </div> <div class="cm-g-local-benefit aem-GridColumn aem-GridColumn--default--12"> <section class="icon-description-column padding-top--48 padding-bottom--48 icon-description-column--layout-small"> <div class="icon-description-column__wrap icon-description-column__bg-light-gray"> <h2 class="icon-description-column__title">Buy with confidence</h2> <div class="icon-description-column__column-wrap"> <div class="icon-description-column__column"> <div class="icon-description-column__column-inner"> <div class="icon-description-column__column-icon"> <div class="image"> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/Finance.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/Finance1.png?$72_72_PNG$" alt="Finance available" data-comp-name="image" data-aem-asset-id=""/> </div> </div> <h3 class="icon-description-column__sub-title">Finance available</h3> <p>Pay on your terms, from 6 to 48 months.</p> </div> </div> <div class="icon-description-column__column"> <div class="icon-description-column__column-inner"> <div class="icon-description-column__column-icon"> <div class="image"> <img class="image__main responsive-img lazy-load" data-desktop-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/Shipping.png?$36_36_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/us/support/samsung-care/Shipping1.png?$72_72_PNG$" alt="Free delivery" data-comp-name="image" data-aem-asset-id=""/> </div> </div> <h3 class="icon-description-column__sub-title">Free delivery</h3> <p>Order by 8pm and get it the next day. 24/7 tracking.</p> </div> </div> </div> </div> </section> </div> <div class="cm-g-text-editor aem-GridColumn aem-GridColumn--default--12">  <div class="text-editor bg-light-gray"> <div class="text-editor__inner-wrap padding-top--48 padding-bottom--48"> <div class="text-editor__inner desktop-padding-left-right--large mobile-padding-left-right--small headline-text-align--center headline-text-size--medium"> <div class="text-editor__column-wrap"> <div class="text-editor__column description-text-size--medium"> <p><sup>* </sup>Compared to other measured TV manufacturers in the 2023 American Customer Satisfaction Index (ACSI®) survey of customers rating their own TVs. Samsung achieved #1 ratings for Overall Quality and Warranty Coverage. Samsung tied with three other brands for Overall Quality. Based on the 2023 American Customer Satisfaction Index (ACSI ®) survey of customers rating their own appliances. Samsung achieved #1 ratings in Overall Service Experience, Service Time, Service Help, Service Ease, and Service Outcome. Samsung tied with one other appliance brand for Service Ease and two other brands for Service Time. The ACSI is a registered trademark of the American Customer Satisfaction Index LLC. The ACSI is a national measure of customer satisfaction since 1994, trusted by the US government and reflecting annual feedback from more than 250K US consumers.</p> <p><sup>**</sup> See full terms and conditions for details at <a href="/us/support/warranty/" target="_self">https://www.samsung.com/us/support/warranty/</a></p> <p><sup>† </sup>Based on the 2024 American Customer Satisfaction Index survey (ACSI®) of customers rating their own cell phone manufacturers performance. Samsung achieved #1 ratings for “Overall Product Quality and Service” for 5G Mobile devices. ACSI is a registered trademark of American Customer Satisfaction Index LLC.</p> <p><sup>‡ </sup>Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee). For home entertainment and digital appliances, coverage includes 99.9% of delivery zip codes (excluding P.O. box, APO/FPO/DPO) by our largest retailer; in-warranty service only.</p> <p><sup>1 </sup>Additional $30 convenience fee</p> <p><sup>2 </sup>Samsung Electronics America’s Customer Care division received Gold Awards from the 2023 U.S. Customer Experience Awards (US CXA®23). Samsung was recognized for Best Customer Experience Strategy for Samsung Beyond Boundaries, a program that provides customers in the rural areas with access to quality repair service.</p> </div> </div> </div> </div> </div>   </div> </div> </div> <div class="iparsys parsys aem-GridColumn aem-GridColumn--default--12"> <div class="newpar new section"> </div> <div class="par iparys_inherited"> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> </div> </div> </div> </div> </div>  <input type="hidden" id="i18nAppsParam" value="support"/> <footer class="footer">  <div class="footer"> <div class="footer-column"> <h2 class="hidden">Footer Navigation</h2> <div class="footer-column__item"> <div class="footer-category"> <h3 class="footer-category__title" id="footer-category-title-0">SHOP</h3> <a class="footer-category__anchor" href="javascript:void(0);" role="button" 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value="">My Wishlist 1</option> <option value="">My Wishlist 2</option> <option value="">My Wishlist 3</option> <option value="">My Wishlist 4</option> <option value="">My Wishlist 5</option> <option value="">My Wishlist 6</option> <option value="">My Wishlist 7</option> <option value="">My Wishlist 8</option> <option value="">My Wishlist 9</option> </select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use> </svg> </button> </div> </div> </div> </div> </div> <div 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top: 0; right: 0; bottom: 0; left: 0; overflow: hidden; overflow-x: hidden; overflow-y: auto; outline: 0; } .modal-open .internal-container { position: absolute; z-index: 5001; top: 5px; left: 50%; width: calc(100% - 10px); max-width: 1140px; min-height: 200px; max-height: calc(100vh - 10px); /* padding: 1.5625rem 1.25rem; */ overflow-y: auto; overflow-x: hidden; transform: translateX(-50%); background: #fff; } .modal-open .internal-container .tab{ height: auto; } @media screen and (min-width: 760px) { .modal-open .internal-container { width: calc(100% - 30px); max-height: calc(100vh - 30px); } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button { display: flex; position: relative; justify-content: center; width: 20px; height: 20px; font-size: 26px; font-weight: bold; cursor: pointer; z-index: 1; } @media screen and (min-width: 760px) { .modal-open .close-button { position: sticky; top: 1rem; margin: 1rem 1rem auto auto; } _:-ms-fullscreen, :root .modal-open .close-button { position: absolute; right: 20px; } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button img { width: 100%; z-index: -1; } .modal-open .close-button:hover { transition: color 0.3s; color: lighten(#000, 50%); } .modal-top-bar { display: flex; align-items: center; justify-content: flex-end; position: relative; padding: 15px 15px 5px 0; } .modal-title { margin: 0; margin-left: 0.4375rem; } .cciw-overlay { z-index: 5001 !important; } #ps-lightbox-background { z-index: 5001 !important; } .mfp-bg { z-index: 5001 !important; } .ps-container { z-index: 5002 !important; } .mfp-wrap { z-index: 5002 !important; } </style> <div class="where-to-buy"></div> <input type="hidden" name="useNewWtb" id="useNewWtb" value="Y"/> <input type="hidden" name="searchApiDomain" id="searchApiDomain" value="//searchapi.samsung.com/v6"/> <input type="hidden" name="buyinstoreRedirectYN" id="buyinstoreRedirectYN" value="N"/> <input type="hidden" id="rtlValue"/> <input type="hidden" name="current_model_code" id="current_model_code"/> <input type="hidden" id="wtbCurrentPagePath" value="/content/samsung/us/support/samsung-care"/> <section class="ftd18-register-product popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProduct"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="ftd18-register-product-popup" data-comp-name="registerProduct" data-auto-init="false"> <div class="ftd18-register-product__step-1 show"> <h2 class="ftd18-register-product__title">Product Registration</h2> <p class="ftd18-register-product__desc" data-js-action="RegisterDescription">Quick and easy product registration..<br/>Receive up-to-date personalized services and tips.</p> <div class="ftd18-register-product__step-1-inner"> <div class="ftd18-register-product__step-1__reg-list" role="list"> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="ftd18-register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black" data-js-action="serialnumberBtn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:enter serial number/imei"> Enter serial number/IMEI </button> </div> </div> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">QR Scan</strong> <p class="ftd18-register-product__step-1__reg__desc">Scan the QR code on your products for easy registration.</p> <p class="ftd18-register-product__step-1__reg__sub-desc">* This feature can only be supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black" data-js-action="qrscanBtn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:scan qr"> Scan QR code </button> </div> </div> </div> </div> </div> <div class="ftd18-register-product__step-2"> <h2 class="ftd18-register-product__title">Enter your Serial Number/IMEI</h2> <p class="ftd18-register-product__desc myd16-register-description">Quick and easy product registration.</p> <div class="ftd18-register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <div class="ftd18-register-product__step-2__how-to-find-model-code"> <button class="ftd18-register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:how to find serial number or imei"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="ftd18-register-product__step-2__how-to-find-model-code-inner"> <div class="ftd18-register-product__step-2__select-wrap"> <ul class="ftd18-register-product__step-2__select-list" role="list"> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="type-hint" tabindex="-1" data-js-action="howToFindTypeSelect"> <option selected value="TV & AV" an-tr="an-tr-tv-av" an-ca="an-ca-tv-av" an-ac="an-ac-tv-av" an-la="an-la-tv-av">TV & AV</option> <option value="Mobile Device" an-tr="an-tr-mobile-device" an-ca="an-ca-mobile-device" an-ac="an-ac-mobile-device" an-la="an-la-mobile-device">Mobile Device</option> <option value="Home Appliance">Home Appliance</option> <option value="PC & Office">PC & Office</option> <option value="Camera & Camcorder">Camera & Camcorder</option> </select> <p id="type-hint" class="menu--text-field__hint">Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="type-hint type-text" type="button"> <span id="type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="sub-type-hint" tabindex="-1"> <option selected value="Television">Television</option> <option value="Blu-ray">Blu-ray</option> <option value="Home cinema">Home cinema</option> <option value="MP3/MP4 Player">MP3/MP4 Player</option> </select> <p id="sub-type-hint" class="menu--text-field__hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="sub-type-hint sub-type-text" type="button"> <span id="sub-type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="category-hint" tabindex="-1"> <option selected value="SUHD">SUHD</option> <option value="UHD">UHD</option> <option value="FHD">FHD</option> <option value="HD">HD</option> </select> <p id="category-hint" class="menu--text-field__hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="category-hint category-text" type="button"> <span id="category-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="ftd18-register-product__step-2__swiper-wrap"> <div class="ftd18-register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".ftd18-register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 1" role="tabpanel" id="slide-0"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 2" role="tabpanel" id="slide-1"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden"></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ftd18-register-product__btn-wrap">  <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto1Btn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button>  <button class="cta cta--contained cta--black" data-action="check" data-js-action="checkBtn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:check"> Check </button> </div> </div> <div class="ftd18-register-product__step-3"> <h2 class="ftd18-register-product__title">Product registration is almost complete!!</h2> <p class="ftd18-register-product__desc">You've entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="ftd18-register-product__step-3-inner"> <div class="ftd18-register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="ftd18-register-product__step-3__search"> <div class="ftd18-register-product__step-3__search__input-container"> <button class="ftd18-register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="ftd18-register-product__step-3__search__input-wrap"> <label class="ftd18-register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi><input class="ftd18-register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/></bdi> <button class="ftd18-register-product__step-3__search__input-icon delete" aria-label="delete" type="button" an-tr="ftd18_register product popup-samsung care | warranty & support-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="ftd18-register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="ftd18_register product popup-samsung care | warranty & support-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="ftd18-register-product__step-3__search__result__title">Suggested Searches</h3> <div class="ftd18-register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="ftd18-register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="ftd18-register-product__step-3__search__result__error" aria-live="polite">No result. Please try again.</div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto2Btn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled" disabled data-action="select" data-js-action="selectBtn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="ftd18_register product popup-samsung care | warranty & support-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-completion popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductCompletion"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="image" data-js-action="ftd18RegisterProductImage"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> <h2 class="ftd18-register-product__title" data-js-action="ftd18RegisterProductTitle">Galaxy Book3 Ultra</h2> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSku">SM-G996BZKGEUA</p> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSerial">Serial Number: R3CR508WNAH</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="confirmBtn" an-tr="ftd18_register product popup-samsung care | warranty & support-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="ftd18_register product popup-samsung care | warranty & support-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-qr-scan-error popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductQRScanError"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <h2 class="ftd18-register-product__title">The device you are currently using does not support the camera function.</h2> <p class="ftd18-register-product__desc">Please try again with a different device.</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="alertBtn" data-action="confirm" an-tr="ftd18_register product popup-samsung care | warranty & support-error pop up-content_click" an-ca="content click" an-ac="feature" an-la="error popup:confirm"> Confirm </button> </div> <button class="popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-static-gnb-hq/compact.min.js"></script> <script 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