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href="https://www.cstoreconnections.com/experience-charlotte/" ><span class="grandconference-menu-title">Experience Charlotte</span></a></li> </ul> </li> <li class=' menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children arrow'><a href="" ><span class="grandconference-menu-title">Sponsor</span></a> <ul class="sub-menu"> <li class=' menu-item menu-item-type-post_type menu-item-object-page'><a href="https://www.cstoreconnections.com/why-sponsor/" ><span class="grandconference-menu-title">Why Sponsor</span></a></li> <li class=' menu-item menu-item-type-post_type menu-item-object-page'><a href="https://www.cstoreconnections.com/sponsorship-opportunities/" ><span class="grandconference-menu-title">Sponsorship Opportunities</span></a></li> <li class=' menu-item menu-item-type-post_type menu-item-object-page'><a href="https://www.cstoreconnections.com/sponsor-floor/" ><span class="grandconference-menu-title">Sponsor Floor</span></a></li> <li class=' menu-item menu-item-type-custom menu-item-object-custom menu-item-home'><a href="https://www.cstoreconnections.com/#sponsors" ><span class="grandconference-menu-title">2025 Sponsors</span></a></li> </ul> </li> <li class=' menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children arrow'><a href="" ><span class="grandconference-menu-title">Resources</span></a> <ul class="sub-menu"> <li class=' menu-item menu-item-type-post_type menu-item-object-page'><a href="https://www.cstoreconnections.com/marketing-toolkit/" ><span class="grandconference-menu-title">Marketing Toolkit</span></a></li> </ul> </li> </ul></div></div> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8cba7fb" data-id="8cba7fb" data-element_type="column" 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elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="3452fff" data-element_type="section" data-settings="{"stretch_section":"section-stretched","background_background":"classic","grandconference_ext_is_background_parallax":"false"}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c0f3b5" data-id="9c0f3b5" data-element_type="column" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3fe7492 elementor-widget elementor-widget-heading" data-id="3fe7492" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">2025 Conference Agenda </h2> </div> </div> <div class="elementor-element elementor-element-08d1914 elementor-widget elementor-widget-heading" data-id="08d1914" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default"><h4 style="font-style: normal;letter-spacing: normal;text-align: center"><span style="font-weight: 700">Click on each session title to learn more about the topic and speakers! </span><span style="font-family: Poppins;font-size: 34px;font-weight: 700;letter-spacing: 0px"></span></h4></h2> </div> </div> <div class="elementor-element elementor-element-65dc601 elementor-widget-divider--view-line elementor-widget elementor-widget-divider" data-id="65dc601" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="divider.default"> <div class="elementor-widget-container"> <div class="elementor-divider"> <span class="elementor-divider-separator"> </span> </div> </div> </div> <div class="elementor-element elementor-element-58bb974 elementor-widget__width-initial elementor-widget elementor-widget-text-editor" data-id="58bb974" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <h4><span style="font-size: 15px; letter-spacing: 0px; font-weight: normal;">All sessions will take place at the Westin Charlotte unless otherwise noted. Exact times and sessions are subject to change without notice.聽</span></h4> </div> </div> <div class="elementor-element elementor-element-faaa8f5 elementor-widget elementor-widget-image" data-id="faaa8f5" data-element_type="widget" data-settings="{"grandconference_image_is_animation":"false","grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="image.default"> <div class="elementor-widget-container"> <a href="https://www.cstoreconnections.com/attendee-feedback-in-action/"> <img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/elementor/thumbs/Screenshot-2024-08-01-at-11.36.03鈥疉M-qrz3z0goz8or6qk05tppd54wwzla8myhjrq4l6nwu8.png" title="Screenshot 2024-08-01 at 11.36.03鈥疉M" alt="Screenshot 2024-08-01 at 11.36.03鈥疉M" loading="lazy" /> </a> </div> </div> </div> </div> </div> </section> <div class="elementor-element elementor-element-388ca39 e-flex e-con-boxed e-con e-parent" data-id="388ca39" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-8278020 elementor-widget elementor-widget-grandconference-classic-session-tab" data-id="8278020" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="grandconference-classic-session-tab.default"> <div class="elementor-widget-container"> <div class="session-tab-wrapper" data-widget-id="8278020"> <div class="ppb_session_tab one withsmallpadding " ><div class="standard_wrapper"><div style="margin:auto;width:100%"><ul id="session_filter_8278020" class="session_filters"><li> <a class="themelink active" href="javascript:;" data-filter="" title="All Topics">All Topics</a> </li><li> <a class="themelink" href="javascript:;" data-filter="additional-registration-required" title="*** Additional Registration Required">*** Additional Registration Required</a> </li><li> <a class="themelink" href="javascript:;" data-filter="general-session" title="General Session">General Session</a> </li><li> <a class="themelink" href="javascript:;" data-filter="info-exchange" title="Info Exchange">Info Exchange</a> </li><li> <a class="themelink" href="javascript:;" data-filter="networking" title="Networking">Networking</a> </li></ul><a href="javascript:;" class="themelink session_expand_all do_expand themeborder" id="session_expand_8278020" data-expand-title="Expand All" data-collapse-title="Collapse All">Expand All +</a><div id="8278020"><ul class="scheduleday_wrapper tab"><li data-tab="day-1" class="scheduleday_title active"><div class="scheduleday_title_content"><h4 style="">Arrivals & Welcome</h4><div class="scheduleday_desc" style="">Sunday, March 9</div></div><br class="clear"/></li><li data-tab="day-2" class="scheduleday_title "><div class="scheduleday_title_content"><h4 style="">Conference Day 1</h4><div class="scheduleday_desc" style="">Monday, March 10</div></div><br class="clear"/></li><li data-tab="day-3" class="scheduleday_title "><div class="scheduleday_title_content"><h4 style="">Conference Day 2</h4><div class="scheduleday_desc" style="">Tuesday, March 11</div></div><br class="clear"/></li><li data-tab="day-4" class="scheduleday_title "><div class="scheduleday_title_content"><h4 style="">Leadership Discovery</h4><div class="scheduleday_desc" style="">Wednesday, March 12</div></div><br class="clear"/></li></ul><ul id="day-1" class="scheduleday_wrapper themeborder tab_content"><li class="themeborder general-session info-exchange networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3916"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">Daily Theme</div><div class="session_title"><h6>Making Connections</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3916" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Welcome to CStore Connections! We appreciate you arriving into Charlotte on a Sunday and we've prepared a social and upbeat afternoon to make it worth it! This day is meant to be focused on networking and reconnecting with your colleagues. The content kicks off bright and early on Monday morning, so whenever you arrive is great! </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div><div class="session_title_item">Info Exchange</div><div class="session_title_item">Networking</div></div></div><br class="clear"/></div></li><li class="themeborder "><div class="session_content_wrapper expandable" data-expandid="excerpt_3856"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:00 PM - 4:30 PM | Networking</div><div class="session_title"><h6>Retail Innovation Tour</h6></div></div><br class="clear"/></div><div id="excerpt_3856" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt"><p>Charlottes food and retail scene is built on community and creativity. Our Retail Innovation tour on Sunday, March 9th will walk attendees through the Markets that best represent the Queen City.</p> Learn more <a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/retail-innovation/"><strong>here!</strong></a></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3859"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">5:00 PM - 6:30 PM | Networking</div><div class="session_title"><h6>Welcome Reception</h6></div></div><br class="clear"/></div></li><li class="themeborder "><div class="session_content_wrapper expandable" data-expandid="excerpt_3898"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">Evening</div><div class="session_title"><h6>Open Night for Dinner!</h6></div></div><br class="clear"/></div></li></ul><ul id="day-2" class="scheduleday_wrapper themeborder tab_content hide"><li class="themeborder general-session info-exchange networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3918"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">Daily Theme</div><div class="session_title"><h6>Controlling the Uncontrollable</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3918" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">We all know operating a convenience store is often impeded by circumstances out of our control. Today's sessions are meant to demonstrate how the best operators work to keep an eye on what these challenges are and stay ahead in order to minimize the impacts they bring. </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div><div class="session_title_item">Info Exchange</div><div class="session_title_item">Networking</div></div></div><br class="clear"/></div></li><li class="themeborder "><div class="session_content_wrapper expandable" data-expandid="excerpt_3867"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">7:30 AM - 9:00 AM | Networking </div><div class="session_title"><h6>Breakfast</h6></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3869"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">8:00 AM - 9:00 AM | Networking </div><div class="session_title"><h6>Partner Plus+ Meetings ***</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3869" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Participation in the Partner Plus+ program is by invitation only. <p><a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/partner-plus/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3871"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/11/ADean-Headshot-150x150.jpg" alt="Allison Dean (Moderator)"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">9:00 AM - 9:45 AM | General Session</div><div class="session_title"><h6>Unpacking Economic Threats: Inflation Dynamics & Supply Chain Challenges</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/allison-dean-moderator/">Allison Dean (Moderator)</a></strong> Executive Director | National Advisory Group , <strong><a href="https://www.cstoreconnections.com/speaker/tom-newbould/">Tom Newbould</a></strong> Business and Technology Practice Lead | W. Capra Consulting Group, Inc. (Impact 21), <strong><a href="https://www.cstoreconnections.com/speaker/paul-crozier/">Paul Crozier</a></strong> Director of Category | Sheetz, <strong><a href="https://www.cstoreconnections.com/speaker/nick-triantafellou/">Nick Triantafellou</a></strong> Director of Merchandising & Marketing | Weigel</div></div><br class="clear"/></div><div id="excerpt_3871" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Inflationary pressures have surged, elevating prices and escalating labor and real estate costs to unprecedented levels. Meanwhile, retailers find themselves grappling with continued supply chain hurdles, which have left them juggling product and ingredient swaps in the face of out-of-stocks. In this session, retailers share insights on how they鈥檙e meeting the moment, coping with inflation, adapting pricing strategies, optimizing inventory management and more.</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3873"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2025/02/john-obrien-150x150.jpg" alt="John O’Brien"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">9:45 AM - 10:30 AM | General Session</div><div class="session_title"><h6>Compliance Crossroads: A session with the National Association of Tobacco Outlets</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/john-obrien/">John O’Brien</a></strong> VP & Asst. General Counsel for Regulatory Affairs | Reynolds, <strong><a href="https://www.cstoreconnections.com/speaker/mike-rose/">Mike Rose</a></strong> Director of Food Safety | McLane Co., <strong><a href="https://www.cstoreconnections.com/speaker/will-woodlee/">Will Woodlee (Moderator)</a></strong> Managing Partner | Kleinfeld, Kaplan & Becker LLP</div></div><br class="clear"/></div><div id="excerpt_3873" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">In an era of evolving regulations, compliance is a critical balancing act for convenience store operators. From navigating ENDS regulations that pit compliant retailers against bad actors to preparing for the FDA's costly and complex food traceability mandates, staying ahead of the curve is no small feat. Especially while those who opt to play outside the rules make it challenging to compete. This session will provide a comprehensive overview of the current tobacco and vape landscape, including regulation and enforcement updates. Then, shift focus to the emerging food traceability rules that promise significant operational challenges. This session will explore actionable strategies to manage compliance effectively, leverage resources, and minimize disruptions. </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3875"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">10:30 AM - 11:00 AM | Networking</div><div class="session_title"><h6>Networking/Bio Break</h6></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_3877"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Tobacco Evolution</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3877" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">As regulations, consumer preferences, and product innovations continue to reshape the tobacco category, this roundtable dives into the latest trends and challenges facing convenience retailers and suppliers, with a focus on harm reduction strategies. Attendees will explore how the tobacco industry is evolving, including the rise of alternative products aimed at reducing harm, while managing compliance, diversifying product offerings, and adapting to shifting customer behaviors. The discussion will cover ways to maintain profitability while integrating harm reduction options and educating consumers about safer alternatives. <strong>Designed for:</strong> Retailers and suppliers who have direct connection to the tobacco category, any operations and marketing leaders, as well as anyone who would like to be informed on emerging tobacco trends and regulations. <br><br><strong>Facilitated By:</strong> Reynolds </br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4357"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Risk & Security</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4357" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">From cybersecurity threats to physical store safety, convenience retailers face a range of risks that can impact operations and reputation. This discussion will cover strategies for mitigating risk, enhancing security measures, and preparing for potential crises. Attendees will collaborate on best practices for creating safe and resilient businesses. <strong>Designed for:</strong> Retailers and suppliers with responsibility for safeguarding retail operations, both in the physical and digital realms. <br><br><strong>Facilitated By:</strong> Roy Strasburger, Vision Group Network</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4356"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Staffing, Training, and Benefits</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4356" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Attracting, retaining, and developing talent is more challenging than ever. This roundtable will explore best practices for staffing, innovative training programs, and competitive benefits packages that help build a strong workforce. Attendees will share insights on reducing turnover, fostering employee engagement, and creating a workplace culture that drives long-term success. <strong>Designed for:</strong> Retailers and suppliers responsible for attracting, retaining, and developing talent, as well as creating a positive workplace culture within convenience retail organizations.</strong> <br><br><strong>Facilitated By:</strong> Myra Kressner, Vision Group Network</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4355"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Trip Drivers & Customer Evolution</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4355" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">What motivates customers to visit a convenience store today, and how is that changing? This discussion focuses on evolving trip drivers, shifting shopping habits, and the emerging preferences of modern consumers. Attendees will exchange ideas on how to enhance the in-store experience, capitalize on key traffic-driving categories, and meet customer expectations in an increasingly competitive landscape. <strong>Designed for:</strong> Retailers and suppliers who focus on customer behavior, store experience, and sales growth. <br><br><strong>Facilitated By:</strong> Dee Cleveland, Hunt Brothers Pizza </br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3881"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">12:00 PM - 1:15 PM | Networking</div><div class="session_title"><h6>Lunch</h6></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3894"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">12:00 PM - 1:15 PM | Networking</div><div class="session_title"><h6>Partner Plus+ Meetings ***</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3894" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Participation in the Partner Plus+ program is by invitation only. <p><a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/partner-plus/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3883"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2025/01/stephen-skidds-150x150.jpg" alt="Stephen Skidds"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">1:15 PM - 2:00 PM | General Session</div><div class="session_title"><h6>Savoring Simplicity: Streamlining Foodservice in Convenience Stores</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/stephen-skidds/">Stephen Skidds</a></strong> Director Fresh Foods / Culinary | Nouria, <strong><a href="https://www.cstoreconnections.com/speaker/michael-wensel/">Michael Wensel</a></strong> Quality Dairy Co. Fresh Food Category Manager, <strong><a href="https://www.cstoreconnections.com/speaker/erin-del-conte/">Erin Del Conte (Moderator)</a></strong> Editor in Chief | CStore Decisions, <strong><a href="https://www.cstoreconnections.com/speaker/joy-almekies/">Joy Almekies</a></strong> Global Partners / Alltown Fresh, <strong><a href="https://www.cstoreconnections.com/speaker/derek-thurston/">Derek Thurston</a></strong> Director of Food Service | Cliffs Local Market</div></div><br class="clear"/></div><div id="excerpt_3883" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Crowded c-store menus are becoming a thing of the past. More c-stores today are focused on simplifying the menu to ensure easy and consistent product execution amid frequent staff turnover and to help lower mounting costs. Made to order isn鈥檛 the only way to succeed with food, and more chains are opting for pre-prepared/pre-assembled options for a streamlined approach with a focus on high quality and a paired down menu. Retailers share how they鈥檙e changing their menus, how it鈥檚 working and how customization fits into the puzzle.</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4359"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Food Safety</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4359" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Ensuring food safety is non-negotiable in today鈥檚 retail environment, but the challenges extend beyond compliance and quality control. Supply chain disruptions, staffing shortages, and evolving regulations are putting increased pressure on convenience retailers to maintain high standards while managing operational constraints. This roundtable will cover key practices, compliance requirements, and emerging trends in food safety and quality assurance, with a focus on building resilient supply chains, managing vendor relationships, and ensuring product integrity from sourcing to shelf. Attendees are encouraged to discuss strategies for training staff to uphold food safety protocols despite high turnover rates and limited resources. The session will provide a platform for sharing real-world experiences, identifying common pain points, and exploring innovative solutions to maintain safety and quality while navigating the complexities of today鈥檚 operational landscape. <Strong> Designed for:</strong> Retailers and suppliers responsible for overseeing food quality, safety compliance, supply chain integrity, and workforce training in convenience retail. <br><br><strong>Facilitated By:</strong> Kay Segal, Business Accelerator Team</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4358"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Digitalization</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4358" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Technology continues to revolutionize every aspect of convenience retail, from mobile payments to advanced data analytics and in-store automation. This session will explore how retailers can leverage digital tools to improve operational efficiency, enhance customer engagement, and drive sales growth. Attendees will discuss emerging technologies such as AI-powered inventory management, digital payment systems, self-checkout solutions, and data-driven decision-making tools. Expect a lively conversation on practical applications, real-world successes, and the future of digital transformation in the convenience retail space. <strong> Designed for:</strong> Retailers and suppliers responsible for technology strategy, operations, and customer engagement through digital tools. <br><br><strong>Facilitated By:</strong> Matt Riezman, NexChapter</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4360"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Loyalty</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4360" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Customer loyalty programs have become essential for driving repeat business and building brand affinity. This session will focus on designing, implementing, and optimizing loyalty strategies to maximize customer retention and increase basket size. Attendees will exchange insights on successful loyalty initiatives and explore innovative approaches to customer engagement. <strong>Designed for:</strong> Retailers and suppliers responsible for customer engagement, loyalty program design, and overall sales and marketing strategy. <br><br><strong>Facilitated By:</strong> Mike Templeton, NexChapter</br></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_3879"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: M&A, Business Development</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3879" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Growth through acquisitions, partnerships, or strategic development remains a key focus for many convenience store operators seeking to expand their market presence, drive efficiencies, and unlock new revenue streams. This roundtable will provide a platform for attendees to examine the opportunities and challenges associated with mergers, acquisitions, and strategic partnerships. Discussion topics will include valuation considerations, financing strategies, identifying and assessing acquisition targets, and navigating the complexities of deal negotiation. <strong>Designed for:</strong> Retailers and suppliers focused on strategy, growth, and financial planning. <br><br><strong>Facilitated By:</strong> Terry Monroe, American Business Brokers & Advisors </br></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3896"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:15 PM - 3:45 PM | Networking</div><div class="session_title"><h6>Partner Plus+ Meetings ***</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3896" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Participation in the Partner Plus+ program is by invitation only. <p><a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/partner-plus/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3885"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:15 PM - 3:45 PM | Networking</div><div class="session_title"><h6>Networking/Bio Break</h6></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_3887"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:45 PM - 4:45 PM | Round Table Discussion</div><div class="session_title"><h6>Retail Leaders Exchange</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3887" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Retail attendee's will participate in an open forum with their non-competing peers from other regions. A Retail Leaders Exchange is not open to media or supplier participants. Lead by a volunteer from the group, the topics for discussion are identified by first asking the group "what's on your mind." </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3889"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2025/01/babir-sultan-150x150.jpg" alt="Babir Sultan"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">5:00 PM - 6:00 PM | Keynote Session</div><div class="session_title"><h6>Viral Vision: Redefining Retail with Fav Trip's Bold Approach</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/babir-sultan/">Babir Sultan</a></strong> FavTrip</div></div><br class="clear"/></div><div id="excerpt_3889" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Babir Sultan, President and CEO of Fav Trip, turned his Kansas City convenience store into a social media sensation by using YouTube to shine a light on theft鈥攁nd gained a massive following in the process. In this captivating keynote, Babir shares how he transformed a local challenge into a global opportunity, creating a brand known for its transparency, creativity, and resilience. Discover his approach to storytelling, leveraging social media for growth, and using unconventional methods to engage customers and build community loyalty. Don鈥檛 miss this inspiring session packed with lessons for modern retailers.</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder "><div class="session_content_wrapper expandable" data-expandid="excerpt_3898"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">Evening</div><div class="session_title"><h6>Open Night for Dinner!</h6></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_4438"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2025/02/Reynolds-Anniversary-alternate-logo_metallic-150x150.png" alt="Reynolds 150th Anniversary Celebration"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">7:30 PM - 11:00 PM | Networking </div><div class="session_title"><h6>Connections on Tap</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/reynolds-150th-anniversary-celebration/">Reynolds 150th Anniversary Celebration</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4438" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Hoppin' Charlotte is a self-pour craft brew house where all CStore Connections attendees are invited to unwind, connect, and raise a glass to 150 years of Reynolds. Enjoy a full bar, an impressive selection of self-pour craft beers, and a spread of hearty bar-fare to keep the conversation flowing. Whether you're reflecting on a successful day of learning or forging valuable industry connections, this event offers the perfect blend of laid-back atmosphere and high-impact networking. Don鈥檛 miss this chance to sip, savor, and strengthen relationships with fellow convenience retail leaders in a vibrant, indoor-outdoor setting!</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Networking</div></div><div class="session_location themeborder"><div class="session_location_label skin_color">Where</div><div class="session_location_content">Hoppin</div></div></div><br class="clear"/></div></li></ul><ul id="day-3" class="scheduleday_wrapper themeborder tab_content hide"><li class="themeborder general-session info-exchange networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3920"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">Daily Theme</div><div class="session_title"><h6>Smarter....not Harder</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3920" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">The topics today are designed to help demonstrate how thoughtful preparation and resourcefulness can launch you ahead. </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div><div class="session_title_item">Info Exchange</div><div class="session_title_item">Networking</div></div></div><br class="clear"/></div></li><li class="themeborder "><div class="session_content_wrapper expandable" data-expandid="excerpt_3867"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">7:30 AM - 9:00 AM | Networking </div><div class="session_title"><h6>Breakfast</h6></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3869"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">8:00 AM - 9:00 AM | Networking </div><div class="session_title"><h6>Partner Plus+ Meetings ***</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3869" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Participation in the Partner Plus+ program is by invitation only. <p><a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/partner-plus/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3902"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2025/01/todd-hauptmann-150x150.jpg" alt="Todd Hauptmann"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">9:00 AM - 9:45 AM | General Session</div><div class="session_title"><h6>Data Demystified: How to harness data-driven insights for strategic decision making</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/todd-hauptmann/">Todd Hauptmann</a></strong> Vice President of IT | Road Ranger, <strong><a href="https://www.cstoreconnections.com/speaker/abbey-karel-moderator/">Abbey Karel (Moderator)</a></strong> VP of Business Development, Dining & Convenience | Bounteous, <strong><a href="https://www.cstoreconnections.com/speaker/scott-smith/">Scott Smith</a></strong> Director of IT | Parkers, <strong><a href="https://www.cstoreconnections.com/speaker/lenny-smith/">Lenny Smith</a></strong> Vice President | Crosbys</div></div><br class="clear"/></div><div id="excerpt_3902" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">As c-stores enter the digital landscape, from apps, loyalty programs and mobile/online ordering, to artificial intelligence capabilities and even autonomous stores, operators are collecting more data than ever before. But how do they begin to mine that data and apply it to grow their business? Retailers and experts discuss potential roadmaps for navigating the vast landscape of data analytics. Learn how other chains are beginning their journey towards making sense of data and leveraging it effectively to inform critical business decisions.</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3904"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/12/erin-del-conte-150x150.jpg" alt="Erin Del Conte (Moderator)"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">9:45 AM - 10:30 AM | General Session</div><div class="session_title"><h6>LTO Mastery: Crafting a winning Limited-Time Offer strategy</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/erin-del-conte/">Erin Del Conte (Moderator)</a></strong> Editor in Chief | CStore Decisions, <strong><a href="https://www.cstoreconnections.com/speaker/ryan-blevins/">Ryan Blevins</a></strong> Director of Food and Beverage Innovation | Weigels, <strong><a href="https://www.cstoreconnections.com/speaker/m-david-may/">M. David May</a></strong> Director of Food Service | Kwik Stop Convenience Stores, <strong><a href="https://www.cstoreconnections.com/speaker/philip-santini/">Philip Santini</a></strong> Sr. Director of Advertising & Food Service | The Rutter鈥檚 Companies</div></div><br class="clear"/></div><div id="excerpt_3904" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Limited-time offers (LTOs) can drive excitement from the snack aisle to the foodservice counter. Learn the secrets to leveraging limited resources effectively to maximize the impact of your LTO campaigns, allowing you to achieve more with less. Retailers will discuss tactics and innovative approaches to elevate your LTO game and stay ahead of the competition in the fast-paced convenience store industry.</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3875"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">10:30 AM - 11:00 AM | Networking</div><div class="session_title"><h6>Networking/Bio Break</h6></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_3877"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Tobacco Evolution</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3877" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">As regulations, consumer preferences, and product innovations continue to reshape the tobacco category, this roundtable dives into the latest trends and challenges facing convenience retailers and suppliers, with a focus on harm reduction strategies. Attendees will explore how the tobacco industry is evolving, including the rise of alternative products aimed at reducing harm, while managing compliance, diversifying product offerings, and adapting to shifting customer behaviors. The discussion will cover ways to maintain profitability while integrating harm reduction options and educating consumers about safer alternatives. <strong>Designed for:</strong> Retailers and suppliers who have direct connection to the tobacco category, any operations and marketing leaders, as well as anyone who would like to be informed on emerging tobacco trends and regulations. <br><br><strong>Facilitated By:</strong> Reynolds </br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4357"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Risk & Security</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4357" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">From cybersecurity threats to physical store safety, convenience retailers face a range of risks that can impact operations and reputation. This discussion will cover strategies for mitigating risk, enhancing security measures, and preparing for potential crises. Attendees will collaborate on best practices for creating safe and resilient businesses. <strong>Designed for:</strong> Retailers and suppliers with responsibility for safeguarding retail operations, both in the physical and digital realms. <br><br><strong>Facilitated By:</strong> Roy Strasburger, Vision Group Network</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4356"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Staffing, Training, and Benefits</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4356" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Attracting, retaining, and developing talent is more challenging than ever. This roundtable will explore best practices for staffing, innovative training programs, and competitive benefits packages that help build a strong workforce. Attendees will share insights on reducing turnover, fostering employee engagement, and creating a workplace culture that drives long-term success. <strong>Designed for:</strong> Retailers and suppliers responsible for attracting, retaining, and developing talent, as well as creating a positive workplace culture within convenience retail organizations.</strong> <br><br><strong>Facilitated By:</strong> Myra Kressner, Vision Group Network</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4355"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">11:00 AM - 12:00 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Trip Drivers & Customer Evolution</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4355" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">What motivates customers to visit a convenience store today, and how is that changing? This discussion focuses on evolving trip drivers, shifting shopping habits, and the emerging preferences of modern consumers. Attendees will exchange ideas on how to enhance the in-store experience, capitalize on key traffic-driving categories, and meet customer expectations in an increasingly competitive landscape. <strong>Designed for:</strong> Retailers and suppliers who focus on customer behavior, store experience, and sales growth. <br><br><strong>Facilitated By:</strong> Dee Cleveland, Hunt Brothers Pizza </br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3881"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">12:00 PM - 1:15 PM | Networking</div><div class="session_title"><h6>Lunch</h6></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3894"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">12:00 PM - 1:15 PM | Networking</div><div class="session_title"><h6>Partner Plus+ Meetings ***</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3894" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Participation in the Partner Plus+ program is by invitation only. <p><a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/partner-plus/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3906"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/08/austin-burns-150x150.jpg" alt="Austin Burns (Moderator)"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">1:15 PM - 2:00 PM | General Session</div><div class="session_title"><h6>Layout Revolution: Modernizing your c-store design</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/austin-burns/">Austin Burns (Moderator)</a></strong> President & CEO | Paragon Solutions, <strong><a href="https://www.cstoreconnections.com/speaker/trenton-langston/">Trenton Langston</a></strong> Vice President | Calloway Oil Company / EZ Stop, <strong><a href="https://www.cstoreconnections.com/speaker/john-koch/">John Koch</a></strong> CEO | Rusty Lantern Markets </div></div><br class="clear"/></div><div id="excerpt_3906" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">In today鈥檚 marketplace, customers are presented with a plethora of choices, making it imperative for businesses to stand out. Investing in an upscale design not only enhances the aesthetic appeal of your establishment but also acts as a magnet for potential customers, particularly those seeking foodservice offerings. Drawing upon insights from both retailers and experts, this session will identify how your c- store design can take your business to the next level, share efficiency considerations, and discuss how modernizing through design can prepare your store for the future.</div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_3879"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: M&A, Business Development</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3879" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Growth through acquisitions, partnerships, or strategic development remains a key focus for many convenience store operators seeking to expand their market presence, drive efficiencies, and unlock new revenue streams. This roundtable will provide a platform for attendees to examine the opportunities and challenges associated with mergers, acquisitions, and strategic partnerships. Discussion topics will include valuation considerations, financing strategies, identifying and assessing acquisition targets, and navigating the complexities of deal negotiation. <strong>Designed for:</strong> Retailers and suppliers focused on strategy, growth, and financial planning. <br><br><strong>Facilitated By:</strong> Terry Monroe, American Business Brokers & Advisors </br></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4358"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Digitalization</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4358" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Technology continues to revolutionize every aspect of convenience retail, from mobile payments to advanced data analytics and in-store automation. This session will explore how retailers can leverage digital tools to improve operational efficiency, enhance customer engagement, and drive sales growth. Attendees will discuss emerging technologies such as AI-powered inventory management, digital payment systems, self-checkout solutions, and data-driven decision-making tools. Expect a lively conversation on practical applications, real-world successes, and the future of digital transformation in the convenience retail space. <strong> Designed for:</strong> Retailers and suppliers responsible for technology strategy, operations, and customer engagement through digital tools. <br><br><strong>Facilitated By:</strong> Matt Riezman, NexChapter</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4359"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Food Safety</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4359" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Ensuring food safety is non-negotiable in today鈥檚 retail environment, but the challenges extend beyond compliance and quality control. Supply chain disruptions, staffing shortages, and evolving regulations are putting increased pressure on convenience retailers to maintain high standards while managing operational constraints. This roundtable will cover key practices, compliance requirements, and emerging trends in food safety and quality assurance, with a focus on building resilient supply chains, managing vendor relationships, and ensuring product integrity from sourcing to shelf. Attendees are encouraged to discuss strategies for training staff to uphold food safety protocols despite high turnover rates and limited resources. The session will provide a platform for sharing real-world experiences, identifying common pain points, and exploring innovative solutions to maintain safety and quality while navigating the complexities of today鈥檚 operational landscape. <Strong> Designed for:</strong> Retailers and suppliers responsible for overseeing food quality, safety compliance, supply chain integrity, and workforce training in convenience retail. <br><br><strong>Facilitated By:</strong> Kay Segal, Business Accelerator Team</br> </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder info-exchange "><div class="session_content_wrapper expandable" data-expandid="excerpt_4360"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">2:15 PM - 3:15 PM | Round Table Discussion</div><div class="session_title"><h6>Burning Issues Exchange: Loyalty</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_4360" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Customer loyalty programs have become essential for driving repeat business and building brand affinity. This session will focus on designing, implementing, and optimizing loyalty strategies to maximize customer retention and increase basket size. Attendees will exchange insights on successful loyalty initiatives and explore innovative approaches to customer engagement. <strong>Designed for:</strong> Retailers and suppliers responsible for customer engagement, loyalty program design, and overall sales and marketing strategy. <br><br><strong>Facilitated By:</strong> Mike Templeton, NexChapter</br></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">Info Exchange</div></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3896"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:15 PM - 3:45 PM | Networking</div><div class="session_title"><h6>Partner Plus+ Meetings ***</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3896" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Participation in the Partner Plus+ program is by invitation only. <p><a target="_blank" rel="noopener noreferrer" href="https://www.cstoreconnections.com/partner-plus/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3885"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:15 PM - 3:45 PM | Networking</div><div class="session_title"><h6>Networking/Bio Break</h6></div></div><br class="clear"/></div></li><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3908"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">3:45 PM - 4:30 PM | General Session</div><div class="session_title"><h6>Closing Session and Wrap Up</h6></div></div><br class="clear"/></div></li><li class="themeborder "><div class="session_content_wrapper expandable" data-expandid="excerpt_3910"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">4:45 PM - 5:30 PM</div><div class="session_title"><h6>Board Meeting (Board Members Only)</h6></div></div><br class="clear"/></div></li><li class="themeborder networking "><div class="session_content_wrapper expandable" data-expandid="excerpt_3912"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">6:00 PM - 9:00 PM | Networking</div><div class="session_title"><h6>Closing Dinner at NASCAR Hall Of Fame</h6></div></div><br class="clear"/></div></li></ul><ul id="day-4" class="scheduleday_wrapper themeborder tab_content hide"><li class="themeborder general-session "><div class="session_content_wrapper expandable" data-expandid="excerpt_3928"><div class="session_speaker_thumb"><img decoding="async" src="https://www.cstoreconnections.com/wp-content/uploads/2024/02/Connections25_Favicon_512x512-150x150.png" alt="CStore Connections"/></div><div class="session_content has_speaker_thumb"><div class="session_start_time">Daily Theme</div><div class="session_title"><h6>For the Future</h6></div><div class="session_speakers">By <strong><a href="https://www.cstoreconnections.com/speaker/daily-theme/">CStore Connections</a></strong> </div></div><br class="clear"/></div><div id="excerpt_3928" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt">Today offers our co-located Leadership Discovery Program which is for our Young Executives Organization members and the 2024 40 Under 40 Inductees. </div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">General Session</div></div></div><br class="clear"/></div></li><li class="themeborder additional-registration-required "><div class="session_content_wrapper expandable" data-expandid="excerpt_3892"><div class="session_speaker_icon"><span class="ti-timer"></span></div><div class="session_content has_speaker_thumb"><div class="session_start_time">8:30 AM - 12:00 PM | Member Only</div><div class="session_title"><h6><figure class="image"><img decoding="async" style="aspect-ratio:350/90;" src="https://nagconvenience.com/wp-content/uploads/2023/09/CSD_Leadership-Discover-logo-Stacked.png" width="350" height="90" alt="Leadership Discovery Program"></figure></h6></div></div><br class="clear"/></div><div id="excerpt_3892" class="session_content_extend hide session_content_wrapper"><div class="session_content has_speaker_thumb"><div class="session_excerpt"><Strong> This session is available to NAG members only and requires additional registration.</strong> NAG has partnered with GALLUP庐 to offer tailored leadership skill training for members of the Young Executives Organization, through our newly launched Leadership Discovery Program (LDP). As part of the LDP, each participant will complete the robust diagnostic, CliftonStrengths庐, to map their unique leadership strengths. Along with their with their peers, participants will then learn exactly how to best leverage each strength for professional growth. <p><a target="_blank" rel="noopener noreferrer" href="https://nagconvenience.com/jointoday/yeo/leadership-discovery-program/">Click here to learn more! </a></p></div><div class="session_title_list"><span class="ti-bookmark"></span><div class="session_title_item">*** Additional Registration Required</div></div></div><br class="clear"/></div></li></ul></div></div></div></div></div> <br class="clear"/> </div> </div> </div> </div> <div class="elementor-element elementor-element-997ffa0 e-grid e-con-boxed e-con e-parent" data-id="997ffa0" data-element_type="container"> <div class="e-con-inner"> </div> </div> </div> </div> </div>  </div> </div><br class="clear"/> <div id="footer" class="footer-content "> <div data-elementor-type="wp-post" data-elementor-id="1305" class="elementor elementor-1305" data-elementor-post-type="footer"> <section 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</div> <div class="elementor-element elementor-element-847b19e elementor-widget elementor-widget-heading" data-id="847b19e" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Sunday to Wednesday</div> </div> </div> <div class="elementor-element elementor-element-0e0adb4 elementor-widget elementor-widget-heading" data-id="0e0adb4" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">December 23 to 26, 2022</div> </div> </div> <div class="elementor-element elementor-element-7bb2dc0b elementor-widget elementor-widget-heading" data-id="7bb2dc0b" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Where</div> </div> </div> <div class="elementor-element elementor-element-6395ba0 elementor-widget elementor-widget-heading" data-id="6395ba0" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">467 Davidson ave</div> </div> </div> <div class="elementor-element elementor-element-31045f5 elementor-widget elementor-widget-heading" data-id="31045f5" data-element_type="widget" data-settings="{"grandconference_ext_link_sidemenu":"false","grandconference_ext_link_fullmenu":"false","grandconference_ext_is_sticky":"false","grandconference_ext_is_scrollme":"false","grandconference_ext_is_smoove":"false","grandconference_ext_is_parallax_mouse":"false","grandconference_ext_is_infinite":"false","grandconference_ext_is_fadeout_animation":"false"}" data-widget_type="heading.default"> <div class="elementor-widget-container"> <div class="elementor-heading-title elementor-size-default">Los Angeles CA 95716</div> </div> </div> <div class="elementor-element elementor-element-3d4fe0e7 elementor-widget elementor-widget-heading" data-id="3d4fe0e7" data-element_type="widget" 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