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Size: <a href="#" id="jfontsize-m" style="cursor:pointer;"><span class="small">A</span></a> <a href="#" id="jfontsize-d" style="cursor:pointer;"><span class="medium">A</span></a> <a href="#" id="jfontsize-p" style="cursor:pointer;"><span class="larger">A</span></a> </li> <li><a class="addthis_button_print"><img src="https://web.archive.org/web/20140923064148im_/http://www.hhs.gov/images/addthis/toolbar-print-top.png" border="0" alt="Print" width="20" height="20"/></a></li> <li><a class="addthis_button_email"><img src="https://web.archive.org/web/20140923064148im_/http://www.hhs.gov/images/addthis/toolbar-email-top.png" border="0" alt="Email" width="20" height="20"/></a></li> <li><a class="addthis_button_facebook"><img src="https://web.archive.org/web/20140923064148im_/http://www.hhs.gov/images/addthis/toolbar-fb-top.png" border="0" alt="Facebook" width="20" height="20"/></a></li> <li><a class="addthis_button_twitter"><img 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language, starting October 2011. </p><p>Our goal is to use plain language in any document that:</p><ul type="disc"><li>Is necessary for obtaining any of our benefits or services or for filing taxes</li><li>Provides information about any of our benefits or services</li><li>Explains how to comply with a requirement that we administer or enforce</li></ul><p>You can learn more about plain language in the government at <a href="https://web.archive.org/web/20140923064148/http://www.plainlanguage.gov/">www.plainlanguage.gov</a>.</p><p>You can review <a contenteditable="false" href="/web/20140923064148/http://www.hhs.gov/open/recordsandreports/plainwritingact/beforeafter.pdf">“before” and “after”</a> comparisons to see the difference plain language can make to a document.</p><p>Many of the examples are from <a href="https://web.archive.org/web/20140923064148/http://www.plainlanguage.gov/examples/">www.plainlanguage.gov/examples</a>, where you can find additional examples.</p><h2>Why we make this promise</h2><p>While we’ve been believers in plain language for a long time, the Plain Writing Act of 2010 requires all federal agencies to write "clear government communication that the public can understand and use" by October 13, 2011. President Obama also emphasized the importance of "transparency, public participation, and collaboration" in his January 21, 2009, Memorandum on Transparency and Open Government. Clear writing is essential to transparency, public participation, and collaboration.</p><h2>Our agencies already use plain language</h2><p>Our operating agencies already use plain language and train employees in the importance of clear communication. More efforts are underway to make sure communications are simple, direct, and understood by the people they serve.</p><p>The Department’s Plain Writing Act Compliance reports provide an overview of our implementation efforts to date:</p><ul><li><a href="/web/20140923064148/http://www.hhs.gov/open/recordsandreports/plainwritingact/hhs_2014_plain_writing_act_compliance_rpt.pdf">June 2014 Plain Writing Act Compliance Report</a> (PDF - 140KB)</li><li><a href="/web/20140923064148/http://www.hhs.gov/open/recordsandreports/plainwritingact/plain_writing_act_compliance_report_april_2013.pdf">April 2013 Plain Writing Act Compliance Report</a> (PDF - 176KB)</li><li><a contenteditable="false" href="/web/20140923064148/http://www.hhs.gov/open/recordsandreports/plainwritingact/plain_writing_act_compliance_report.pdf">April 2012 Plain Writing Act Compliance Report</a> (PDF - 223KB)</li></ul><p>You can review the Department’s <a contenteditable="false" href="/web/20140923064148/http://www.hhs.gov/open/recordsandreports/plainwritingact/plain_writing_act_report.pdf">Plain Writing Implementation Plan</a> here (PDF - 92KB).</p><h2><strong>Let us know how we’re doing</strong></h2><p>You can help us to meet our plain language goals by letting us know when we fall short. If you have trouble understanding any documents or material on our websites, please send an email to the Department of Health and Human Services Deputy Executive Secretary and Plain Writing Coordinator Oliver Potts, or Senior Policy Coordinator and Deputy Plain Writing Coordinator Hannah Moore, at <a href="https://web.archive.org/web/20140923064148/mailto:PlainLanguage@hhs.gov">PlainLanguage@hhs.gov</a>. You can also reach agency plain writing coordinators by e-mailing <a href="https://web.archive.org/web/20140923064148/mailto:PlainLanguage@hhs.gov">PlainLanguage@hhs.gov</a>. Coordinators across the Department include:</p><p> </p><table align="center" border="1" cellpadding="0" cellspacing="0" width="80%"><tr class="colorhead"><th scope="col" valign="top"><p align="center"><strong>Office</strong></p></th><th scope="col" valign="top"><p align="center"><strong>Name</strong></p></th></tr><tr class="color2"><td scope="row" valign="top"><p align="center">ACL-Administration for Community Living</p></td><td valign="top"><p align="center">Carol Crecy</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">AHRQ-Agency for Healthcare Research & Quality</p></td><td valign="top"><p align="center">Randie Siegel</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">ASA-Assistant Secretary for Administration</p></td><td valign="top"><p align="center">Trina Greer</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">ASFR-Assistant Secretary for Financial Resources</p></td><td valign="top"><p align="center">Pam Sessoms</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">ASL-Assistant Secretary for Legislation</p></td><td valign="top"><p align="center">Fatima Cuevas</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">ASPR-Assistant Secretary for Preparedness and Response</p></td><td valign="top"><p align="center">Ben Goldhaber</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">CDC-Centers for Disease Control & Prevention</p></td><td valign="top"><p align="center">Cynthia Baur</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">CMS-Centers for Medicare & Medicaid Services</p></td><td valign="top"><p align="center">Mary Wallace</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">DAB-Departmental Appeals Board</p></td><td valign="top"><p align="center">Christopher Randolph</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">FDA-Food & Drug Administration</p></td><td valign="top"><p align="center">Kathy Weil</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">HRSA-Health Resources and Services Administration</p></td><td valign="top"><p align="center">Judy Andrew</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">IEA-Intergovernmental and External Affairs</p></td><td valign="top"><p align="center">Nikki Bratcher-Bowman</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">NIH-National Institutes of Health</p></td><td valign="top"><p align="center">Marin Pearson Allen</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">OASH-Office of the Assistant Secretary for Health</p></td><td valign="top"><p align="center">Linda Harris</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">OCR-Office for Civil Rights</p></td><td valign="top"><p align="center">Steven Novy</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">OGA-Office of Global Affairs</p></td><td valign="top"><p align="center">Mary Pokryfki</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">OIG-Office of the Inspector General</p></td><td valign="top"><p align="center">Rose Folsom</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">OMHA-Office of Medicare Hearings and Appeals</p></td><td valign="top"><p align="center">Randy Vanderpool</p></td></tr><tr class="color2"><td scope="row" valign="top"><p align="center">ONC-National Coordinator for Health Information Technology</p></td><td valign="top"><p align="center">Lisa Lewis</p></td></tr><tr class="color1"><td scope="row" valign="top"><p align="center">SAMHSA-Substance Abuse and Mental Health Services Administration</p></td><td valign="top"><p align="center">Marla Hendriksson</p></td></tr></table> </div>   <div id="surveyButton"> <a 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