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Search results for: Expectation-Perception Gap
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</div> </div> </div> <h1 class="mt-3 mb-3 text-center" style="font-size:1.6rem;">Search results for: Expectation-Perception Gap</h1> <div class="card publication-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">1</span> An Empirical Study of the Expectation- Perception Gap of I.S. Development</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/search?q=Linda">Linda</a>, <a href="https://publications.waset.org/search?q=Sau-ling%20Lai"> Sau-ling Lai</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This paper adopts a notion of expectation-perception gap of systems users as information systems (IS) failure. Problems leading to the expectation-perception gap are identified and modelled as five interrelated discrepancies or gaps throughout the process of information systems development (ISD). It describes an empirical study on how systems developers and users perceive the size of each gap and the extent to which each problematic issue contributes to the gap. The key to achieving success in ISD is to keep the expectationperception gap closed by closing all 5 pertaining gaps. The gap model suggests that most factors in IS failure are related to organizational, cognitive and social aspects of information systems design. Organization requirement analysis, being the weakest link of IS development, is particularly worthy of investigation. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/search?q=Information%20Systems%20Development" title="Information Systems Development">Information Systems Development</a>, <a href="https://publications.waset.org/search?q=Expectation-%0APerception%20Gap" title=" Expectation- Perception Gap"> Expectation- Perception Gap</a>, <a href="https://publications.waset.org/search?q=Gap%20Analysis" title=" Gap Analysis"> Gap Analysis</a>, <a href="https://publications.waset.org/search?q=Organization%20Analysis." title=" Organization Analysis."> Organization Analysis.</a> </p> <a href="https://publications.waset.org/7951/an-empirical-study-of-the-expectation-perception-gap-of-is-development" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/7951/apa" target="_blank" rel="nofollow" class="btn btn-primary 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