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data-product-key="jiraSoftware" data-label-english="Get it free" >Get it Free</a> </li> <li class="outline-element"></li> <li id="adg4-nav-link-features" class="nav-link productNav single adg4-nav-link-features"> <a class="nav-link-button main current-page-false" data-navlinkid="nav-link-2288f1ea-e6d9-42d0-979a-9be7c7e06cac" href="/software/jira/service-management/features" data-event="clicked" data-uuid="2288f1ea-e6-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" > Features </a> </li> <li id="adg4-nav-link-solutions" class="nav-link productNav has-dropdown multi adg4-nav-link-solutions"> <button class="nav-link-button main current-page-false" data-navlinkid="nav-link-b27dd1e0-76c9-4150-af9c-f71ba3a1bb7f" data-event="clicked" data-uuid="b27dd1e0-76-link" data-event-component="linkButton" data-event-container="globalNav-navigation-link" data-schema-version="1" data-product-key="jiraSoftware" 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background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="d6b47a9a-029e-449a-8283-080b2fb769f0"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:c503790e-4fff-4b6d-a602-8524cb3a897a/jsm-industry-hero-1400.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="d6b47a9a-029e-449a-8283-080b2fb769f0"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:c503790e-4fff-4b6d-a602-8524cb3a897a/jsm-industry-hero-1400.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="d6b47a9a-029e-449a-8283-080b2fb769f0"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:c503790e-4fff-4b6d-a602-8524cb3a897a/jsm-industry-hero-1400.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1600px) { [data-container-id="d6b47a9a-029e-449a-8283-080b2fb769f0"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:28959324-476f-444a-b5d3-4a193dfb0361/jsm-industry-hero-1800.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="row flex-container reduced-row"> <div class="column column-md-9 lg-cozy-top light-text no-flex" > <div class="component component--heading-textblock text-oversized"> <div class="color-head text-none"> <h1 class=" heading" > Jira Service Management for Enterprise Service Management </h1> </div> <p> IT isn’t the only part of your business that can benefit from a service mindset. With Jira Service Management, teams across the enterprise can deliver great service, fast.</p> </div> <div class="component flexRow alignContentStretch alignItemsCenter justifyStart noWrap no s24 between component--block lg-cozy-bottom" > <div class="component component--link-button "> <a href="/software/jira/service-management/free" data-event="clicked" data-uuid="571d4d36-a7" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Try it free" data-label-english="Try it free" class="component__link button button--two button--regular button--primary " > Try it free </a> </div> <div class="component component--link-button "> <a href="https://play.goconsensus.com/b1e47075c" data-event="clicked" data-uuid="0530011e-61" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Watch demo" data-label-english="Watch demo" class="component__link link-arrow " > Watch demo<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> <div class="component no-flex component--block xs-none" data-container-id="2efca048-4e49-442b-8a18-aa5355de1d20" style="margin-top:0px;" > <style class="background-image-styles" data-for="2efca048-4e49-442b-8a18-aa5355de1d20"> [data-container-id="2efca048-4e49-442b-8a18-aa5355de1d20"] { background-image: linear-gradient(180deg, #deebff, #ffffff) ; background-position: 0 0 ; background-repeat: no-repeat ; background-size: 100% 100% ; } </style> <div class="container-fluid md-outerspace-top"> <div class="row flex-container reduced-row"> <div class="column column-md-7 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="5a9db146" alt="Jira Service Management agent portal" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:b162ab6b-cbd8-400d-b424-a9c0556a0da2/jsm-business-teams-portalx2.png?cdnVersion=2564" loading="lazy" /> </div> </div> <div class="column column-md-5 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Ensure anyone can get help quickly </h3> </div> <p>Allow teams such as human resources, marketing, legal, finance, facilities, and more to create their own service portal to manage requests. Enable every team to shape workflows to fit their needs while unlocking collaboration and maintaining alignment across the enterprise.</p> </div> <div class="component component--link-button "> <a href="/software/jira/service-management/product-guide/getting-started/enterprise-service-management" data-event="clicked" data-uuid="1f618c1a-e8" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Learn more" data-label-english="Learn more" class="component__link link-arrow " > Learn more<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="container-fluid"> <div class="row flex-container reduced-row"> <div class="column column-md-5 column-xs-order-1 column-md-order-0 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Get started fast </h3> </div> <p>With templates and automations for every use case, teams can easily spin up service desks that fit their unique requirements. Set up workflows with a drag-and-drop editor. Customize forms to collect the information you need without the back and forth.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates?category=service-management&" data-event="clicked" data-uuid="0f18d3b1-1b" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Learn more" data-label-english="Learn more" class="component__link link-arrow " > Learn more<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="column column-md-7 column-xs-order-0 column-md-order-1 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="c80a3a4e" alt="Service management template screen in Jira" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:f801d068-26b1-484f-afa4-7c09f8200c4c/jsm-business-teams-templatesx2.png?cdnVersion=2564" loading="lazy" /> </div> </div> </div> </div> </div> <div class="container-fluid xs-cozy-bottom md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column column-md-7 flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s0 between" > <div class="component component--image"> <img id="00be7bd8" alt="Human resources support service desk in Jira Service Management" class="component__image" src="https://wac-cdn.atlassian.com/dam/jcr:313eb0f3-de96-47e0-9310-467baf86c4c9/jsm-business-teams-hr-supportx2.png?cdnVersion=2564" loading="lazy" /> </div> </div> <div class="column column-md-5 flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > A secure, unified data platform </h3> </div> <p>Create a secure, virtual environment where each team can operate independently. Data is shared securely, without exposing it to other teams or losing transparency.</p> </div> <div class="component component--link-button "> <a href="https://support.atlassian.com/jira-cloud-administration/docs/customize-jira-service-management-permissions/" data-event="clicked" data-uuid="db8eaff3-e8" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Learn more" data-label-english="Learn more" class="component__link link-arrow " > Learn more<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> <div class="imkt-tab-container container-fluid theme-one" data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"> <style class="background-image-styles" data-for="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:19cc87ad-f215-454c-ae62-a43971bfad04/jsm-tabs-bg-320.png?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:19cc87ad-f215-454c-ae62-a43971bfad04/jsm-tabs-bg-320.png?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:606c2c24-8f7b-4d19-941b-46c8dbb874eb/jsm-tabs-bg-1400-v2.png?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:606c2c24-8f7b-4d19-941b-46c8dbb874eb/jsm-tabs-bg-1400-v2.png?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:606c2c24-8f7b-4d19-941b-46c8dbb874eb/jsm-tabs-bg-1400-v2.png?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1600px) { [data-container-id="ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:5d56cd71-432e-4637-b7a6-b3e98c823635/jsm-tabs-bg-1800-v2.png?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="component component--tab-navigation positionTop centerJustified "> <div class="container-fluid xs-none"> <div class="row flex-container"> <div class="column column-md-8 column-md-offset-2 text-center light-text flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s24 between" > <div class="component component--heading"> <div class="color-head text-none"> <h2 class=" heading" > Learn how business teams can use Jira Service Management </h2> </div> </div> <div class="component component--textblock text-oversized"> <p>From finance to human resources to legal or marketing, any business team can use Jira Service Management to deliver exceptional service experiences.</p> </div> </div> </div> </div> <div class="mobile-nav-container md"> <div class="mobile-tab-navigation pill" id="select-ad5a0f78-5dca-4cba-ba0d-c6075c5660f5"> <button class="y200 text-n900 border-color-n50 active"></button> <ul class="tab-dropdown-options"> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-69819b9e-9725-4543-87f2-aa4e462ba0db" data-tab-name="human-resources" data-event="clicked" data-uuid="69819b9e-97-0" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Human resources" >Human resources</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-e09cbb7e-80c0-4f84-a358-1f4aa6df0f06" data-tab-name="legal" data-event="clicked" data-uuid="e09cbb7e-80-1" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Legal" >Legal</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-4a5e1510-2166-4871-bd49-ad9e4bd444f0" data-tab-name="finance" data-event="clicked" data-uuid="4a5e1510-21-2" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Finance" >Finance</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-b860be70-cb23-4134-8528-c6c71bc2c843" data-tab-name="marketing" data-event="clicked" data-uuid="b860be70-cb-3" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Marketing" >Marketing</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-6043edbd-4ec8-46a8-a002-639efa4d7ef7" data-tab-name="facilities" data-event="clicked" data-uuid="6043edbd-4e-4" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Facilities" >Facilities</a> </li> <li class="tab-dropdown-option border-color-n50"> <a href="#tab-cc3fab60-f70a-4e22-9b94-728b600822d2" data-tab-name="customer-service" data-event="clicked" data-uuid="cc3fab60-f7-5" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Customer service" >Customer service</a> </li> </ul> </div> </div> <ul class="imkt-tab-list odd pill centerJustified border-color-n50 no-mobile-nav md "> <li class="imkt-tab border-color-n50"> <a href="#tab-69819b9e-9725-4543-87f2-aa4e462ba0db" data-event="clicked" data-uuid="69819b9e-97-6" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Human resources" data-label-english="Human resources" data-tab-name="human-resources" class="p400 text-p75 border-color-n50 "> Human resources </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-e09cbb7e-80c0-4f84-a358-1f4aa6df0f06" data-event="clicked" data-uuid="e09cbb7e-80-7" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Legal" data-label-english="Legal" data-tab-name="legal" class="p400 text-p75 border-color-n50 "> Legal </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-4a5e1510-2166-4871-bd49-ad9e4bd444f0" data-event="clicked" data-uuid="4a5e1510-21-8" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Finance" data-label-english="Finance" data-tab-name="finance" class="p400 text-p75 border-color-n50 "> Finance </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-b860be70-cb23-4134-8528-c6c71bc2c843" data-event="clicked" data-uuid="b860be70-cb-9" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Marketing" data-label-english="Marketing" data-tab-name="marketing" class="p400 text-p75 border-color-n50 "> Marketing </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-6043edbd-4ec8-46a8-a002-639efa4d7ef7" data-event="clicked" data-uuid="6043edbd-4e-10" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Facilities" data-label-english="Facilities" data-tab-name="facilities" class="p400 text-p75 border-color-n50 "> Facilities </a> </li> <li class="imkt-tab border-color-n50"> <a href="#tab-cc3fab60-f70a-4e22-9b94-728b600822d2" data-event="clicked" data-uuid="cc3fab60-f7-11" data-event-component="linkButton" data-event-container="tabContent" data-schema-version="1" data-product-key="jiraSoftware" data-label="Customer service" data-label-english="Customer service" data-tab-name="customer-service" class="p400 text-p75 border-color-n50 "> Customer service </a> </li> </ul> </div> <div class="content-tabs "> <div id="tab-69819b9e-9725-4543-87f2-aa4e462ba0db" class="imkt-tab-block active"> <div class="container-fluid md-cozy-top md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column " data-container-id="35a1a3ce-6b5f-4d18-a734-1213d90240f0" > <style class="background-image-styles" data-for="35a1a3ce-6b5f-4d18-a734-1213d90240f0"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="35a1a3ce-6b5f-4d18-a734-1213d90240f0"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="35a1a3ce-6b5f-4d18-a734-1213d90240f0"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="35a1a3ce-6b5f-4d18-a734-1213d90240f0"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="35a1a3ce-6b5f-4d18-a734-1213d90240f0"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="35a1a3ce-6b5f-4d18-a734-1213d90240f0"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="intra-div no-flex block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 xs-cozy light-text flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Human resources </h3> </div> <p>Drive a culture of service excellence. A well-designed HR request solution can make you more efficient—and more competitive. Automate repetitive tasks, reduce errors, and improve HIPAA compliance.</p> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="33aeddfb" alt="Coworkers stepping in to a service desk portal" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:b56184c0-e44f-4aef-bdbb-77cf1fe4fe9c/human-resources-guide.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Guide to HR service management </h4> </div> <p>Learn how HR teams can get started with Jira Service Management and optimize it to meet their unique needs.</p> </div> <div class="component component--link-button "> <a href="/software/jira/service-management/product-guide/tips-and-tricks/hr-service-management" data-event="clicked" data-uuid="91e09729-de" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Read guide" data-label-english="Read guide" class="component__link link-arrow " > Read guide<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="5afbbf9c" alt="Employee badge" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:a1ae4e06-f9ed-4423-b8ca-89f2162f8b92/human-resources-template.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > HR service management template </h4> </div> <p>Manage onboarding, offboarding, and respond to staff requests.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates/hr-service-management" data-event="clicked" data-uuid="422b816c-d6" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Get template" data-label-english="Get template" class="component__link link-arrow " > Get template<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="tab-e09cbb7e-80c0-4f84-a358-1f4aa6df0f06" class="imkt-tab-block "> <div class="container-fluid md-cozy-top md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column " data-container-id="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be" > <style class="background-image-styles" data-for="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="23dbffe8-1d21-4d5a-a4f9-fe0f9d6a32be"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="intra-div no-flex block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 xs-cozy light-text flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Legal </h3> </div> <p>Turn your request experience for legal intake into an organized process. From tracking and routing approvals, to sharing and storing legal documents, Jira Service Management can help you reduce the risk of litigation and stay compliant.</p> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="fc6f5154" alt="Flo customer logo" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:6c89cd2f-0729-4f20-ac68-731b01a33168/legal-story.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Flo customer story </h4> </div> <p>Flo’s legal team turns to Jira Service Management for guidance on upcoming tasks for the employee experience.</p> </div> <div class="component component--link-button "> <a href="/customers/flo" data-event="clicked" data-uuid="429e86ec-23" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Read story" data-label-english="Read story" class="component__link link-arrow " > Read story<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="26eac427" alt="Writing on a document with a quill" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:c679a61f-8f37-47c3-8005-9cfc33f4e863/legal-template.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Legal service management template </h4> </div> <p>Manage your legal contracts through the review cycle.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates/legal-service-management" data-event="clicked" data-uuid="ef882e0e-7f" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Get template" data-label-english="Get template" class="component__link link-arrow " > Get template<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="tab-4a5e1510-2166-4871-bd49-ad9e4bd444f0" class="imkt-tab-block "> <div class="container-fluid md-cozy-top md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column " data-container-id="b57695e1-8a16-48c4-a88a-bcab148b9f68" > <style class="background-image-styles" data-for="b57695e1-8a16-48c4-a88a-bcab148b9f68"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="b57695e1-8a16-48c4-a88a-bcab148b9f68"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="b57695e1-8a16-48c4-a88a-bcab148b9f68"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="b57695e1-8a16-48c4-a88a-bcab148b9f68"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="b57695e1-8a16-48c4-a88a-bcab148b9f68"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="b57695e1-8a16-48c4-a88a-bcab148b9f68"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="intra-div no-flex block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 xs-cozy light-text flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Finance </h3> </div> <p>Stay compliant, track financial transactions, and manage performance. Centralize all critical financial and operational information making it easier to organize requests, plan financial tasks, and create governance across departments.</p> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="b7ed1384" alt="iss customer logo" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:d763c9a1-8cde-4b2d-805b-bec9b35e0f70/finance-story.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > ISS World customer story </h4> </div> <p>ISS World’s finance team redesigned and restructured their process with Jira Service Management.</p> </div> <div class="component component--link-button "> <a href="/customers/iss-group" data-event="clicked" data-uuid="76f46a3b-12" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Read story" data-label-english="Read story" class="component__link link-arrow " > Read story<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="18fb8538" alt="front and back of a credit card" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:e2771e0c-e9c2-4f69-9be9-90cda19797ab/finance-template.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Finance service management template </h4> </div> <p>Manage budget, spending, and other finance requests.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates/finance-service-management" data-event="clicked" data-uuid="13df2487-15" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Get template" data-label-english="Get template" class="component__link link-arrow " > Get template<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="tab-b860be70-cb23-4134-8528-c6c71bc2c843" class="imkt-tab-block "> <div class="container-fluid md-cozy-top md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column " data-container-id="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9" > <style class="background-image-styles" data-for="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="f8e043d3-81a9-4a44-aef9-cfbd4719a2f9"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="intra-div no-flex block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 xs-cozy light-text flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Marketing </h3> </div> <p>Capture, track, and manage incoming requests in one place, from campaigns to maintenance. Quickly assign tasks to the right people and know who’s working on what. Review completed requests and measure your team’s performance.</p> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="64a2e6fd" alt="cbs customer logo" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:5d019ac6-8567-4c2e-b24f-ae348c6a9369/marketing-story.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > CBS customer story </h4> </div> <p>Learn how CBS marketing adopted enterprise service management to streamline complex business processes.</p> </div> <div class="component component--video-link"> <a class="play-trigger" data-event="clicked" data-uuid="2e6570e6-ac" data-event-component="linkButton" data-event-container="videoLink" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Watch video" href="https://www.youtube.com/watch?v=MtRv7zydZ9o"> <span class="component--video-link__play--tiny"></span> <span class="component--video-link__text">Watch video</span> </a> <script type="text/x-component"> { "type":"imkt.components.VideoEmbedInline", "params": { "behavior":"modal", "videoId":"MtRv7zydZ9o", "source":"youtube", "uniqueId":"2e6570e6" } } </script></div> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="62f1c945" alt="megaphone" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:a4887f5c-ff0d-4510-89ac-987576ecb611/marketing-template.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Marketing service management template </h4> </div> <p>Manage and track all your marketing requests.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates/marketing-service-management" data-event="clicked" data-uuid="eefcff7b-cc" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Get template" data-label-english="Get template" class="component__link link-arrow " > Get template<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="tab-6043edbd-4ec8-46a8-a002-639efa4d7ef7" class="imkt-tab-block "> <div class="container-fluid md-cozy-top md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column " data-container-id="07f92e90-b3b3-4315-b55f-f46d13307e11" > <style class="background-image-styles" data-for="07f92e90-b3b3-4315-b55f-f46d13307e11"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="07f92e90-b3b3-4315-b55f-f46d13307e11"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="07f92e90-b3b3-4315-b55f-f46d13307e11"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="07f92e90-b3b3-4315-b55f-f46d13307e11"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="07f92e90-b3b3-4315-b55f-f46d13307e11"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="07f92e90-b3b3-4315-b55f-f46d13307e11"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="intra-div no-flex block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 xs-cozy light-text flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Facilities </h3> </div> <p>Manage all aspects of your facility with a single platform, from work orders to safety compliance. Improve employee experience with real-time task tracking and notifications. Streamline your workflow with digitized work orders, maintenance requests and more.</p> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="c09770d1" alt="iss customer logo" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:1581d6fb-4ef4-457e-a0ba-9ec25592629d/facilities-story.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > ISS World customer story </h4> </div> <p>ISS World upgraded its legacy facility management software systems to modernize their processes.</p> </div> <div class="component component--link-button "> <a href="/customers/iss-group" data-event="clicked" data-uuid="7203fcda-63" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Read story" data-label-english="Read story" class="component__link link-arrow " > Read story<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="14c6ce46" alt="front and back of a credit card" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:6f9c6511-0131-4507-89cf-69fca065c539/facilities-template.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Facilities service management template </h4> </div> <p>Manage requests for maintenance, moving, and event planning.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates/facilities-service-management" data-event="clicked" data-uuid="e3b0dd72-4b" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Get template" data-label-english="Get template" class="component__link link-arrow " > Get template<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="tab-cc3fab60-f70a-4e22-9b94-728b600822d2" class="imkt-tab-block "> <div class="container-fluid md-cozy-top md-comfortable-bottom"> <div class="row flex-container reduced-row"> <div class="column " data-container-id="1b0f7596-17c9-4eb4-8273-75f6312c9cf2" > <style class="background-image-styles" data-for="1b0f7596-17c9-4eb4-8273-75f6312c9cf2"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="1b0f7596-17c9-4eb4-8273-75f6312c9cf2"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="1b0f7596-17c9-4eb4-8273-75f6312c9cf2"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:afb307df-dd4c-4208-9d59-64731d653ee2/jsm-tabs-rectangle-mobile.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 768px) and (max-width: 1023px) { [data-container-id="1b0f7596-17c9-4eb4-8273-75f6312c9cf2"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1024px) and (max-width: 1439px) { [data-container-id="1b0f7596-17c9-4eb4-8273-75f6312c9cf2"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 1440px) { [data-container-id="1b0f7596-17c9-4eb4-8273-75f6312c9cf2"] > .intra-div { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:128a9139-feb8-4c08-8564-755709db2eaa/jsm-tabs-rectangle-desktop.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } </style> <div class="intra-div no-flex block-theme-one-reduce-padding "> <div class="container-fluid xs-none"> <div class="row flex-container reduced-row"> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 xs-cozy light-text flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between" > <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class=" heading" > Customer Service </h3> </div> <p>Deliver exceptional customer service by uniting support, development, and operations on the same platform. Make critical context visible for all teams and provide customers with fast and personalized support.</p> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="f2cda23a" alt="Chat bubbles" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:0afb5ce6-d1f7-44c1-943d-fbc67ac13979/customer-sucess-blog.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Guide to customer service management </h4> </div> <p>Learn how support teams use Jira Service Management for customer service.</p> </div> <div class="component component--link-button "> <a href="/software/jira/service-management/product-guide/getting-started/customer-service-management" data-event="clicked" data-uuid="6e243218-66" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Read guide" data-label-english="Read guide" class="component__link link-arrow " > Read guide<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-lg-4 column-md-8 column-md-offset-2 column-lg-offset-0 " > <div class="intra-div flexCol alignContentStretch alignItemsStretch justifyStart noWrap anchorLastItem s32 between column__background n0 block-theme-one-reduce-padding "> <div class="component component--image image-center expand-to-column"> <img id="49f204ed" alt="Ringing a bell at a customer service window" class="component__image xs-none-bottom" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:decb4afa-5b47-4174-b7ad-84046fd9cd91/customer-sucess-template.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h4 class=" heading" > Customer service management template </h4> </div> <p>Deliver great service to external customers, fast.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates/customer-service-management" data-event="clicked" data-uuid="a4f0e022-39" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Get template" data-label-english="Get template" class="component__link link-arrow " > Get template<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script type="text/x-component"> { "type":"imkt.components.Tabs", "params": { "tabBorderColor":"n50", "tabBackgroundColor":"p400", "tabTextColor":"p75", "tabBackgroundColorActive":"y200", "tabTextColorActive":"n900", "defaultTab":"human-resources", "linkedContainerTab":false, "selectId":"select-ad5a0f78-5dca-4cba-ba0d-c6075c5660f5" } } </script></div> <div class="container-fluid" data-container-id="9b3c8614-a14f-4aeb-a027-f506583f7088"> <style class="background-image-styles" data-for="9b3c8614-a14f-4aeb-a027-f506583f7088"> [data-container-id="9b3c8614-a14f-4aeb-a027-f506583f7088"] { background-image: linear-gradient(180deg, #deebff, #ffffff) ; background-position: 0 0 ; background-repeat: no-repeat ; background-size: 100% 100% ; } </style> <div class="row flex-container reduced-row"> <div class="column md-comfortable-top xs-cozy-bottom text-center no-flex" > <div class="component component--heading"> <div class="color-head text-none"> <h2 class=" heading" > Jira Service Management for Business Teams </h2> </div> </div> <div class="component component--link-button "> <a href="/software/jira/service-management/features" data-event="clicked" data-uuid="278375a4-3a" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Explore all features" data-label-english="Explore all features" class="component__link link-arrow " > Explore all features<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b200 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #ffffff; fill-rule:evenodd;" d="M28.31,36a4.19,4.19,0,0,0,4.19-4.19V8.74H23.77V0H7.69A4.19,4.19,0,0,0,3.5,4.19V31.81A4.19,4.19,0,0,0,7.69,36Zm-.87-21.84a1.58,1.58,0,0,0-1.58-1.58H10.41a1.58,1.58,0,0,0,.08,3.15H25.94A1.58,1.58,0,0,0,27.44,14.16Zm-9.27,6.46a1.58,1.58,0,0,1,.08,3.15H10.49a1.58,1.58,0,0,1-.08-3.15h7.76Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M32.5,8.74H23.77V0Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <h3 class="fnt-wt font-wt- fnt-mg font-mgn-0 fnt-ln font-lnh- heading" > 200+ form templates </h3> <p>Use pre-designed forms and customizable templates that make it easy to get started and provide service faster.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b200 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M36,11.06a3.91,3.91,0,0,0-3.91-3.84H30.2V9.36h1.95a1.78,1.78,0,0,1,1.72,1.77v4.09a1.78,1.78,0,0,1-1.78,1.71H30.2V15.87a1.42,1.42,0,0,0-1.42-1.42H7.22A1.42,1.42,0,0,0,5.8,15.87v1.06h-2A3.92,3.92,0,0,0,0,20.84v4.1a3.91,3.91,0,0,0,3.91,3.84H5.8V26.64H3.85a1.78,1.78,0,0,1-1.72-1.77V20.78a1.78,1.78,0,0,1,1.78-1.71H5.8v1.06a1.42,1.42,0,0,0,1.42,1.42H28.78a1.42,1.42,0,0,0,1.42-1.42V19.07h2A3.92,3.92,0,0,0,36,15.16v-4.1Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M28.78,24.16H7.22A1.42,1.42,0,0,0,5.8,25.58v4.26a1.42,1.42,0,0,0,1.42,1.42H28.78a1.42,1.42,0,0,0,1.42-1.42V25.58A1.42,1.42,0,0,0,28.78,24.16Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M28.78,4.74H7.22A1.42,1.42,0,0,0,5.8,6.16v4.26a1.42,1.42,0,0,0,1.42,1.42H28.78a1.42,1.42,0,0,0,1.42-1.42V6.16A1.42,1.42,0,0,0,28.78,4.74Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Automated workflows </h3> </div> <p>Let automation do the work for you by linking related Jira tickets to provide better support, or auto-assigning issues to streamline processes.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b200 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M13.24,8,18.4,13.3A3.92,3.92,0,0,1,20.47,11l-5-5.18A3.92,3.92,0,0,1,13.24,8Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M25.83,13.3,30.91,8a4,4,0,0,1-2.36-2l-4.79,5A4,4,0,0,1,25.83,13.3Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M2.6,16l0,0,7.77-8A4,4,0,0,1,8.2,5.82l-7.77,8A1.55,1.55,0,0,0,2.6,16Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M25.83,13.3a3.92,3.92,0,0,0-7.43,0,3.81,3.81,0,0,0-.23,1.27,3.95,3.95,0,0,0,7.89,0A3.81,3.81,0,0,0,25.83,13.3Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M11.83.34A3.94,3.94,0,0,0,10.42,8a3.82,3.82,0,0,0,2.82,0A3.94,3.94,0,0,0,11.83.34Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M32.06.34a4,4,0,0,0-4,4,3.89,3.89,0,0,0,.44,1.76,4,4,0,0,0,2.36,2,4,4,0,0,0,1.15.19,3.95,3.95,0,0,0,0-7.89Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M18.82,22.69,12.29,20.9a4.53,4.53,0,0,1,.05.53,3.86,3.86,0,0,1-.87,2.44l6.81,1.88a3.8,3.8,0,0,1-.11-.89A4,4,0,0,1,18.82,22.69Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M29.71,28.56l-3.82-2.63a3.91,3.91,0,0,1-1.95,2.4l4.22,2.91A3.94,3.94,0,0,1,29.71,28.56Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M5.14,23.64.25,31.22a1.53,1.53,0,0,0,.46,2.13A1.55,1.55,0,0,0,2.8,33l0-.07,4.9-7.59A3.91,3.91,0,0,1,5.14,23.64Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M22.91,23.89l-.15-.09Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M22.61,23.75l.15.05Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M22.11,20.91a4,4,0,0,0-3.94,3.95,3.8,3.8,0,0,0,.11.89,3.94,3.94,0,0,0,3.83,3.05,4,4,0,0,0,3.78-2.87,3.8,3.8,0,0,0,.17-1.07A4,4,0,0,0,22.11,20.91Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M12.29,20.9a3.94,3.94,0,1,0-4.55,4.4,3.51,3.51,0,0,0,.66.07,4,4,0,0,0,3.94-3.94A4.53,4.53,0,0,0,12.29,20.9Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M32.06,27.77a3.95,3.95,0,0,0-3.9,3.47,3.75,3.75,0,0,0-.05.47,3.95,3.95,0,1,0,4-3.94Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Reporting </h3> </div> <p>Full visibility across the whole organization enables business teams to make better judgement.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b200 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #ffffff; fill-rule:evenodd;" d="M27.07,21.06a12.23,12.23,0,0,0,0-17.3,12.83,12.83,0,0,0-18.14,0l-.4.42a12.23,12.23,0,0,0,.82,17.28l2.25,2v4.16H24.4V23.5l2.25-2C26.79,21.33,26.94,21.2,27.07,21.06ZM19.19,5.31a1.44,1.44,0,0,0-1.45-1.44A8.53,8.53,0,0,0,9.21,12.4v.39a1.45,1.45,0,0,0,2.9-.07v-.43a5.64,5.64,0,0,1,5.63-5.53A1.45,1.45,0,0,0,19.19,5.31Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M11.6,30.56H24.4v1.16A4.28,4.28,0,0,1,20.13,36H15.87a4.28,4.28,0,0,1-4.27-4.28Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Knowledge management </h3> </div> <p>Empower employees to find answers to common questions using a self-service portal. Leverage a knowledge base that surfaces relevant articles to deflect requests.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b200 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: none; fill-rule:evenodd;" d="M5.74,15.13A2.87,2.87,0,1,0,8.61,18,2.87,2.87,0,0,0,5.74,15.13Z"/><path style="opacity:0.5; fill:#ffffff; fill-rule:evenodd;" d="M35.77,17l-1.83-1.83a.75.75,0,0,0-.55-.23H18.78v-.52A.78.78,0,0,0,18,13.6H15.65V14A8.29,8.29,0,0,1,16,21.42h2a.78.78,0,0,0,.78-.78v-.52h2.15L23,22.17a.77.77,0,0,0,1.1,0l2.06-2.05,2.06,2.05a.77.77,0,0,0,1.1,0l2.06-2.05h2a.75.75,0,0,0,.55-.23l1.83-1.83A.77.77,0,0,0,35.77,17Z"/><path style="fill: #ffffff; fill-rule:evenodd;" d="M15.65,14a8.29,8.29,0,1,0,1,4A8.24,8.24,0,0,0,15.65,14ZM5.74,20.87A2.87,2.87,0,1,1,8.61,18,2.87,2.87,0,0,1,5.74,20.87Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Delegated permissions </h3> </div> <p>Democratize service management by delegating administration permissions to project owners. Increase autonomy while maintaining visibility and control.</p> </div> </div> </div> </div> <div class="column column-md-6 column-lg-4 " > <div class="intra-div no-flex column__background n0 block-theme-one "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <div class="component__image "> <div class="div-inline-svg wpl-icon-size-56 wpl-icon-corner-round has-bg b200 "> <svg xmlns="http://www.w3.org/2000/svg" preserveAspectRatio='xMinYMin meet' viewBox="0 0 36 36"><path style="fill: #ffffff; fill-rule:evenodd;" d="M36,5.13A4.2,4.2,0,0,0,31.81.93H4.19A4.2,4.2,0,0,0,0,5.13V25.75a4.2,4.2,0,0,0,4.19,4.19H12l4.51,4.51a2.09,2.09,0,0,0,3,0L24,29.94h7.82A4.2,4.2,0,0,0,36,25.75ZM24.82,10.37a1.57,1.57,0,0,1,.07,3.14H11.18a1.58,1.58,0,0,1-.07-3.15H24.82ZM19.4,18.93a1.57,1.57,0,0,0-1.57-1.57H11.11a1.58,1.58,0,0,0,.07,3.15H17.9A1.57,1.57,0,0,0,19.4,18.93Z"/></svg> </div> </div> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-mg font-mgn-0 heading" > Integrate your chat service </h3> </div> <p>Capture and track tickets in Slack or Microsoft Teams, a critical operational solution across all business teams.</p> </div> </div> </div> </div> <div class="column md-comfortable-top md-cozy-bottom text-center flexCol alignContentStretch alignItemsStretch justifyStart noWrap no s16 between" > <div class="component component--heading"> <div class="color-head text-none"> <h3 class=" heading" > Learn about Atlassian’s approach to business teams using Jira Service Management </h3> </div> </div> <div class="component component--link-button "> <a href="/itsm/esm" data-event="clicked" data-uuid="5ba68144-dd" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Read the guide" data-label-english="Read the guide" class="component__link button button--one button--regular button--secondary " > Read the guide </a> </div> </div> <div class="column column-md-6 " > <div class="intra-div no-flex column__background n0 block-theme-one-reduce-padding "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="19f568f8" alt="Magnifying glass hovering over a stack of documents" class="component__image xs-outerspace-bottom" style="height:125px;" src="https://wac-cdn.atlassian.com/dam/jcr:540fe81a-ba70-40f8-b525-ebcf4f6dd4ba/jsm-templates.svg?cdnVersion=2564" loading="lazy" /> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > TEMPLATES </h6> </div> </div> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-wt font-wt-300 heading" > Business team templates to help you get started </h3> </div> <p>Give the right people the context they need to take action. Manage requests, incidents, and changes to deliver great service, fast.</p> </div> <div class="component component--link-button "> <a href="/software/jira/templates?category=service-management&" data-event="clicked" data-uuid="01feddc5-12" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Explore templates" data-label-english="Explore templates" class="component__link link-arrow " > Explore templates<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> <div class="column column-md-6 " > <div class="intra-div no-flex column__background n0 block-theme-one-reduce-padding "> <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="1b703d4d" alt="Lego blocks stacked on top of one another" class="component__image xs-outerspace-bottom" style="height:125px;" src="https://wac-cdn.atlassian.com/dam/jcr:e5b59036-44d6-4310-816e-7cd8fd5784aa/jsm-integrations.svg?cdnVersion=2564" loading="lazy" /> </div> <div class="component__heading-textblock"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > INTEGRATIONS </h6> </div> </div> </div> <div class="component component--heading-textblock"> <div class="color-head text-none"> <h3 class="fnt-wt font-wt-300 heading" > All your favorite apps in one place </h3> </div> <p>Neatly integrate Jira Service Management with leading third-party tools. Connect your favorites with the 5,000+ apps in our marketplace, or build your own custom apps with Atlassian’s <a data-event="clicked" data-uuid="8657edc7-4f0" data-event-component="linkButton" data-event-container="headingTextBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Forge" data-label-english="Forge" href="https://developer.atlassian.com/platform/forge/">Forge</a>.</p> </div> <div class="component component--link-button "> <a href="https://marketplace.atlassian.com/addons/app/jira-service-management" data-event="clicked" data-uuid="8082b653-f0" data-event-component="linkButton" data-event-container="linkButton" data-schema-version="1" data-product-key="jiraSoftware" data-label="Explore integrations" data-label-english="Explore integrations" class="component__link link-arrow " > Explore integrations<svg class="link-arrow-image" width="11px" height="8px" viewBox="0 0 11 8" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"><g stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"><g class="group-path" transform="translate(-138.000000, -586.000000)" fill="#0052CC"><path d="M145.2803,586.507862 L144.2193,587.568863 L145.9393,589.287862 L138.7503,589.287862 C138.3363,589.287862 138.0003,589.623862 138.0003,590.037862 C138.0003,590.451862 138.3363,590.787862 138.7503,590.787862 L145.9393,590.787862 L144.2193,592.507862 L145.2803,593.568863 L148.8103,590.037862 L145.2803,586.507862 Z"></path></g></g></svg> </a> </div> </div> </div> </div> </div> <div class="container-fluid md-comfortable-bottom" data-container-id="e35de6ce-4729-4190-b99d-47120a580442"> <style class="background-image-styles" data-for="e35de6ce-4729-4190-b99d-47120a580442"> [data-container-id="e35de6ce-4729-4190-b99d-47120a580442"] { background-image: linear-gradient(180deg, #ffffff, #deebff) ; background-position: 0 0 ; background-repeat: no-repeat ; background-size: 100% 100% ; } </style> <div class="row flex-container reduced-row"> <div class="column xs-cozy no-flex" > <div class="component component--horizontal-rule align-center"> <hr class="default " /> </div> </div> <div class="column md-comfortable-bottom no-flex" > <div class="component component--heading text-center"> <div class="color-head text-none"> <h2 class=" heading" > Over 45,000 companies count on Jira Service Management </h2> </div> </div> </div> <div class="column no-flex" > <div class="component--generic-carousel default default card-style no-column-spacing" > <div class="inner-carousel"> <div class="item item0 item-container default default flex-container active-item" aria-hidden="false"> <div class="column " data-container-id="8be53b6d-c0"> <style> [data-container-id="8be53b6d-c0"] .intra-div > *:first-child { max-width: 50%; min-width: 50%; } @media (max-width: 767px) { [data-container-id="8be53b6d-c0"] .intra-div > *:first-child { max-width: none; min-width: auto; } } </style> <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap no s32 between flexColSm column__background n0 block-theme-one-reduce-padding "> <div class="component component--image expand-to-column"> <img id="c34b2b8f" alt="Sony music publishing" class="component__image xs-none" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:6a6fbc28-bb79-4686-8d38-6b2a1235d1b8/sony_music_publishing_logo_background.svg?cdnVersion=2564" loading="lazy" /> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between component--block md-comfortable-top" > <div class="component component--heading"> <div class="color-head text-n900"> <h3 class="fnt-wt font-wt-300 fnt-ln font-lnh-13 heading" > “Jira Service Management is helping to make digital transformation tangible for us. Before, people were looking at shared drives, spreadsheets, and emails. Now they see a form, a queue, and a workflow. It’s tangible and easier for them to understand and see the value.” </h3> </div> </div> <div class="component component--heading"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > Jeff Pittman, Director of IT Operations / Jira Solution Architect at SMP, Sony Music Publishing </h6> </div> </div> </div> </div> </div> </div><div class="item item1 item-container default default flex-container hideleft unfocusable" aria-hidden="true"> <div class="column " data-container-id="22f79a9a-a1"> <style> [data-container-id="22f79a9a-a1"] .intra-div > *:first-child { max-width: 50%; min-width: 50%; } @media (max-width: 767px) { [data-container-id="22f79a9a-a1"] .intra-div > *:first-child { max-width: none; min-width: auto; } } </style> <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap no s32 between flexColSm column__background n0 block-theme-one-reduce-padding "> <div class="component component--image hide-xs hide-sm expand-to-column"> <img id="22476dca" alt="Photograph of a car" class="component__image xs-none" style="height:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:432a14dd-b97c-4a32-b953-26565e66e70d/lucid-photo.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--image hide-md hide-lg hide-xl expand-to-column" style="padding-top:0px;"> <img id="56938a8b" alt="Photograph of a car" class="component__image xs-none" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:432a14dd-b97c-4a32-b953-26565e66e70d/lucid-photo.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between component--block xs-none" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="46455698" alt="Lucid" class="component__image xs-comfortable-bottom" style="height:14px;" src="https://wac-cdn.atlassian.com/dam/jcr:6cfef6b2-62da-4243-8cb7-55241a975d8e/lucid-logo.svg?cdnVersion=2564" loading="lazy" /> </div> <div class="component__heading-textblock"> <div class="color-head text-n900"> <h3 class="font-xs-24 fnt-wt font-wt-300 fnt-ln font-lnh-13 heading" > “With our company’s rapid employee growth, hiring managers needed an easy way to request and track new-hire processes, so they developed a fully integrated on-boarding process with Jira Service Management for all the assets a new hire might need, such as laptops, and credentials.” </h3> </div> </div> </div> <div class="component component--heading"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > LAURENT BORDIER, Atlassian Service Owner, Lucid Motors </h6> </div> </div> </div> </div> </div> </div><div class="item item2 item-container default default flex-container hideleft unfocusable" aria-hidden="true"> <div class="column " data-container-id="6ae757a9-68"> <style> [data-container-id="6ae757a9-68"] .intra-div > *:first-child { max-width: 50%; min-width: 50%; } @media (max-width: 767px) { [data-container-id="6ae757a9-68"] .intra-div > *:first-child { max-width: none; min-width: auto; } } </style> <div class="intra-div flexRow alignContentStretch alignItemsStretch justifyStart noWrap no s32 between flexColSm column__background n0 block-theme-one-reduce-padding "> <div class="component component--image hide-xs hide-sm expand-to-column"> <img id="2cfc8ffc" alt="ISS office building" class="component__image xs-none" style="height:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:ff308639-80d1-4ee7-805e-fb5a415542ba/iss-photo.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--image hide-md hide-lg hide-xl expand-to-column" style="padding-top:0px;"> <img id="5e742cf1" alt="ISS office building" class="component__image xs-none" style="width:100%;" src="https://wac-cdn.atlassian.com/dam/jcr:ff308639-80d1-4ee7-805e-fb5a415542ba/iss-photo.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component flexCol alignContentStretch alignItemsStretch justifyCenter noWrap no s0 between component--block xs-none" > <div class="component component--image-heading-textblock margin-default"> <div class="component__image"> <img id="43d6852f" alt="ISS" class="component__image xs-comfortable-bottom" style="height:38px;" src="https://wac-cdn.atlassian.com/dam/jcr:eb87f6a3-60b5-4d10-baef-a39857252eb1/iss-logo-slate.svg?cdnVersion=2564" loading="lazy" /> </div> <div class="component__heading-textblock"> <div class="color-head text-n900"> <h3 class="font-xs-24 fnt-wt font-wt-300 fnt-ln font-lnh-13 heading" > “Finance jumped on board quickly to use Jira Service Management with their vendors and suppliers to submit questions on invoices, payments, and more.” </h3> </div> </div> </div> <div class="component component--heading"> <div class="color-head text-none"> <h6 class=" eyebrows heading" > Marie Bjørke, Head of IT Service Management, ISS </h6> </div> </div> </div> </div> </div> </div> </div> <a href="javascript:void(0)" class="arrow left-arrow" data-dir="right" data-event="clicked" data-uuid="342d5d22-01-right" data-event-component="linkButton" data-event-container="carouselGeneric" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Carousel left click" title="Previous" style="left: calc(100% - 100px); top: 30px;"> <span>←</span> </a> <a href="javascript:void(0)" class="arrow right-arrow" data-dir="left" data-event="clicked" data-uuid="342d5d22-01-left" data-event-component="linkButton" data-event-container="carouselGeneric" data-schema-version="1" data-product-key="jiraSoftware" data-label-english="Carousel right click" title="Next" style="left: calc(100% - 60px); top: 30px;" > <span>→</span> </a> <script type="text/x-component"> { "type":"imkt.components.CarouselGeneric", "params": { } } </script></div> </div> <div class="column xs-cozy no-flex" > <div class="component component--horizontal-rule align-center"> <hr class="default " /> </div> </div> <div class="column column-md-8 column-lg-6 column-md-offset-2 column-lg-offset-3 no-flex" > <div class="component component--heading text-center"> <h2 class="fnt-wt font-wt- fnt-mg font-mgn- fnt-ln font-lnh- heading" > See what industry analysts and customers say about us </h2> </div> </div> <div class="column column-md-4 text-center no-flex" > <div class="component component--image image-center"> <img id="28909988" alt="Gartner badge" class="component__image" style="width:275px;height:275px;" src="https://wac-cdn.atlassian.com/dam/jcr:8fcb98bf-8218-4144-b700-481769640622/Gartner-badge.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--textblock "> <p>Atlassian is a Leader in the <a data-event="clicked" data-uuid="9b607cc4-640" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="2022 Gartner® Magic Quadrant™ for IT Service Management Platforms" data-label-english="2022 Gartner® Magic Quadrant™ for IT Service Management Platforms" href="https://www.atlassian.com/blog/it-service-management/2022-gartner-mq-itsm-atlassian">2022 Gartner® Magic Quadrant™ for IT Service Management Platforms</a>.</p> </div> </div> <div class="column column-md-4 text-center no-flex" > <div class="component component--image image-center"> <img id="6f09532d" alt="Forrester Wave Leader 2021 Enterprise Service Management" class="component__image" style="width:275px;height:275px;" src="https://wac-cdn.atlassian.com/dam/jcr:c7dec1db-8bde-487d-855f-e85e9cb5c1fb/forrester-background.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--textblock "> <p>Learn about <a data-event="clicked" data-uuid="b4a612bc-7c0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="The Total Economic Impact™ of Atlassian Jira Service Management." data-label-english="The Total Economic Impact™ of Atlassian Jira Service Management." href="https://www.atlassian.com/jira/service-management/total-economic-impact-hub">The Total Economic Impact™ of Atlassian Jira Service Management.</a></p> </div> </div> <div class="column column-md-4 text-center no-flex" > <div class="component component--image image-center"> <img id="52f9c90e" alt="Gartner peer insight customers' choice 2021" class="component__image" style="height:275px;" src="https://wac-cdn.atlassian.com/dam/jcr:711c158b-b6a9-4740-89e5-23486cd6537d/Gartner-Peer-Insights-Customers-Choice-badge-color-2022.png?cdnVersion=2564" loading="lazy" /> </div> <div class="component component--textblock "> <p>See how Jira Service Management scores on <a data-event="clicked" data-uuid="935f828e-5c0" data-event-component="linkButton" data-event-container="textBlock" data-schema-version="1" data-product-key="jiraSoftware" data-label="Gartner Peer Insights" data-label-english="Gartner Peer Insights" href="https://www.gartner.com/reviews/market/it-service-management-tools/vendor/atlassian/product/jira-service-management">Gartner Peer Insights</a>.</p> </div> </div> </div> </div> <div class="container-fluid xs-cozy md-outerspace" data-container-id="437baf59-0b27-44c4-93b5-2411b661f46d"> <style class="background-image-styles" data-for="437baf59-0b27-44c4-93b5-2411b661f46d"> @media (min-width: 0px) and (max-width: 539px) { [data-container-id="437baf59-0b27-44c4-93b5-2411b661f46d"] { background-image: url("https://wac-cdn.atlassian.com/dam/jcr:4680dd48-a9d1-4bad-af79-b39ea50604ba/jsm-industry-footer-320.svg?cdnVersion=2564") ; background-position: center ; background-repeat: no-repeat ; background-size: cover ; } } @media (min-width: 540px) and (max-width: 767px) { [data-container-id="437baf59-0b27-44c4-93b5-2411b661f46d"] { background-image: 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