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class="col col-md-auto text-md-end collapse navbar-collapse"><ul class="navbar-list d-md-flex mb-0 em-nav-border em-nav-border--left ps-md-2"><li class="nav-item"><div role="listbox" aria-expanded="false" class="ui dropdown js-nav-dropdown em-dropdown-wrap" tabindex="0"><div class="text d-flex align-items-center"><div class="default nav-dropdown-text">Attractions</div><svg class="mt-1" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14"><g><g><g transform="rotate(-180 7 7)"></g><g transform="rotate(-180 7.5 7.5)"><path fill="#fff" d="M11.25 9.125L7.125 5 3 9.125l.825.825 3.3-3.3 3.3 3.3z"></path></g></g></g></svg></div><ul class="menu transition transition hidden em-dropdownmenu em-dropdownmenu--lg"><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/adventure-park"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/09/adventure-park.svg" alt="Adventure Park by Emaar"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Adventure Park by Emaar</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">99 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/the-storm"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/09/storm-coaster.png" alt="The Storm Coaster"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">The Storm Coaster</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">65 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/dubai-aquarium-and-underwater-zoo"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/07/qLtbFYld_400x400.jpeg" alt="Dubai Aquarium and Underwater Zoo"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Dubai Aquarium and Underwater Zoo</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">199 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/dubai-ice-rink"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/06/dubai-ice-rink-logo-e1629271379176.png" alt="Dubai Ice Rink"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Dubai Ice Rink</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">90 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/play-dxb"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/06/PLAY-DXB_400x400.png" alt="Play DXB Dubai Mall"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Play DXB Dubai Mall</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">200 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/play-dxb-dubai-hills-mall"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/06/PLAY-DXB_400x400.png" alt="Play DXB Dubai Hills Mall"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Play DXB Dubai Hills Mall</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">200 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/ekart-zabeel"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2023/11/ekart-zabeel-logo.png" alt="Ekart Zabeel"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Ekart Zabeel</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">95 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/burj-khalifa"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/07/at-the-top.jpg" alt="At The Top, Burj Khalifa"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">At The Top, Burj Khalifa</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">150 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/reel-cinemas"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/12/pZFaczj_400x400.jpg" alt="REEL CINEMAS"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">REEL CINEMAS</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">37 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/dubai-opera"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/09/dubai-opera-01.svg" alt="Dubai Opera"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Dubai Opera</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">70 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/sky-views-observatory"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2023/08/Sky-Views-Logo-Observatory-English-Black.jpg" alt="Sky Views Observatory"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">Sky Views Observatory</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">80 AED</span></p></div></div></a></li><li role="option" class="item col col-md-auto em-border-bottom"><a class="em-dropdownmenu__link " href="/en-ae/attraction/kidzania"><div class="em-dropdown-media "><img class="img-fit img37x39" src="https://cdnentcms.emaar.com/wp-content/uploads/2021/07/kidzania-dubai-01.svg" alt="KidZania Dubai"/><div class="em-dropdown-media__body "><span class="em-dropdown-media-title fnt-16">KidZania Dubai</span><p class="fnt-12 mb-0 em-dropdown-media-des">Prices starts from<span class="d-inline-block ms-1 fnt-bold">195 AED</span></p></div></div></a></li></ul></div></li><li class="nav-item"><a class="nav-link active" aria-current="page" href="/en-ae/products">Popular</a></li><li class="nav-item"><a class="nav-link active" aria-current="page" href="/en-ae/offers">Offers</a></li></ul></div><div class="collapse navbar-collapse ms-auto justify-content-md-end" id="navbarText"><a class=" em-nav-search em-nav-border em-nav-border--right"><i class="icon icon-search icon-lg"></i></a><ul class="navbar-nav"><li class="nav-item "><a class="nav-link"><i class="icon icon-admin icon-lg"></i></a></li></ul></div></div></nav></header><main class="bg-w pt-0 pt-lg-5"><section class="em-content-wrap"><div class="container"><div class="col-12 col-lg-8 offset-lg-2"><h1 class="em-leadheading text-uppercase mb-md-4">Terms and Conditions</h1><div class="em-body-content"> <h2 class="wp-block-heading">GOVERNING USE OF EMAAR.COM TO PROTECT YOUR RIGHTS</h2> <p>Please read these Terms & Conditions carefully. These are the general Terms & Conditions governing your access and use of this website (“Site”).</p> <h2 class="wp-block-heading">TERMS OF USE</h2> <p>The terms and conditions set out below form the basis on which we, Emaar Entertainment (LLC) and its affiliates and branches, provide you with the convenience of various services and information on-line. By accessing this website and the services and information offered, you are subject to and agree to comply with these terms and conditions.</p> <p><strong>Website Services</strong><br>We provide the services and content made available at this Website, including but not limited to the on-line booking service (“Website Services”) for your convenience only. We do not assume liability for any reliance placed on any information or content provided in relation to the Website Services, whether relating to us or to any third party.</p> <p>You may use the Website Services only for the purposes for which and in the manner in which they are intended.</p> <p>We may at our discretion, with or without prior notice, modify, delete, edit or withdraw any part, component or all of the Website Services at any time, or stop or suspend any of them, temporarily or permanently and whether for the purposes of updating, upgrading or system maintenance or otherwise.</p> <p><strong>Payment Services</strong><br>For your convenience, we facilitate your use of certain third party services that enable the use of accepted credit cards to make payment for tickets booked on-line or for your use of other Website Services (“Payment Services”), from or through this Website. Such Payment Services are provided by third parties and are the sole responsibility of such third parties. Please consult these third parties on any matter arising in connection with the Payment Services.</p> <p>We are not responsible for and will not be deemed to be a provider of the Payment Services or any part of such Payment Services, even if you access or use the Payment Services through this Website and/or pay for the Website Services through use of the Payment Services.<br>You are required at all times, to observe and comply with the applicable conditions, directions, stipulations and/or requirements relating to the use of the Payment Services and the prescribed processes of the Payment Services, whether expressed at the Website, by third parties or otherwise.<br>The Payment Services may not be available if any problems arise with the interconnectivity between this Website or the respective website(s), systems or facilities of the third parties.<br>Any failure or non-availability of the Payment Services shall not absolve you from liability to make payments due to us.</p> <p><strong>Other Terms and Conditions</strong><br>These Terms and Conditions do not derogate from but are in addition to any other terms and conditions that may be applicable to specific Website Services as contained elsewhere or by virtue of the processes relating to the use of such Website Services. For example, you may be prevented from cancelling or changing your on-line purchase of tickets or use of other Website Services after confirmation of such purchase or use is issued, which may require you to attend the relevant facility personally to complete and/or amend your booking(s) and may be subject to other terms and conditions.</p> <p><strong>Rules and Regulations</strong><br>These Terms and Conditions also do not derogate from but are in addition to the rules and regulations applicable to the use of our facilities or premises, which may be displayed or notified to you elsewhere.</p> <p class="has-black-color has-text-color has-normal-font-size"><strong>Reservation of Rights</strong><br>We may (but are not obliged to) to (a) monitor, screen, censor or reject any activity, content or material appearing on this Website; (b) investigate any violation or non-compliance with these Terms and Conditions; and (c) do all such acts as may be necessary to ensure the provision of the Website Services and/or the smooth operation of this Website in the manner we desire.</p> <p>We may further reject, modify, relocate, delete, edit, block or withdraw any material or content at this Website or at any time stop, prevent or suspend use of the Website Services by any person.</p> <p><strong>Intellectual Property</strong><br>All copyright, trade marks and other intellectual property rights comprised in the information, text, graphics, scripts, software, technology, music, sound, photograph or any other materials or works used on, contained in or used in connection with the Website (collectively “Materials”) are our sole and exclusive property or are otherwise licensed to us.</p> <p>You are permitted to download and print the materials from the Website for personal, non-commercial use provided you do not violate the provisions in these Terms and Conditions. Subject to such limited permission, you are not permitted to reproduce, reverse compile, adapt, modify, distribute, commercially exploit, display, broadcast, hyperlink or transmit in any manner or by any means or store in an information retrieval system any part of the Website or the Materials without our prior written consent.</p> <p>You must not create derivative works from the Materials or insert a hyperlink to this Website from any other website or use any material contained at this Website or indicate any association or link to this Website without our prior written consent. Further you must not use any of the Materials in advertising or publicity or indicate any association or link to this Website or any of our websites without our prior written approval.</p> <p><strong>Links to Other Websites</strong><br>Except as expressly stated, any other websites linked to this Website by hyperlink or otherwise are so linked for convenience and ease of reference only. We do not represent or intend for such links to be referrals or endorsements of such other sites or the entities operating such sites. We do not control nor contribute to such sites or the information contained in or services or facilities offered or made available at such other websites.</p> <h2 class="wp-block-heading"><strong>GENERAL DISCLAIMER</strong></h2> <p>Emaar Entertainment and its subsidiaries follow strict guidelines and rules of social distancing imposed by the Authorities in Dubai and the UAE, and have actively taken reasonable measures to mitigate the spread of COVID-19. You are kindly requested to follow all these rules and guidelines diligently to sustain a healthy and safe entertainment place in this unique environment. Your participation as well as the participation your family members in the attractions will be at your own risk and liability. Emaar Entertainment and its subsidiaries assume no responsibility and disclaim all liability for any personal injury, illness, death, damages or losses whatsoever resulting from your participation in the attractions.</p> <p>THIS WEBSITE AND THE WEBSITE SERVICES AND USE OF ALL RELATED FACILITIES ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY, NON INFRINGEMENT OR IMPLIED WARRANTIES FROM COURSE OF DEALING OR USAGE OF TRADE TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW. WE ARE NOT LIABLE FOR THE ACCURACY OF ANY INFORMATION MADE AVAILABLE FOR YOUR CONVENIENCE OR FOR ANY KIND OF DAMAGES, WHETHER GENERAL, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST BUSINESS OR LOST DATA HOWEVER ARISING.</p> <p>WE DO NOT GUARANTEE UNINTERRUPTED, CONTINUED OR SECURE ACCESS TO THIS WEBSITE OR THE WEBSITE SERVICES OR THAT ANY OF THEM WILL BE ERROR FREE OR FREE FROM COMPUTER VIRUS OR OTHER INVASIVE OR DAMAGING CODE. WE ARE NOT RESPONSIBLE FOR ANY LOSS, DAMAGE OR LOST OPPORTUNITIES AS A RESULT OF USER ACCESSING, USING OR RELYING ON THIS WEBSITE OR THE WEBSITE SERVICES.</p> <p>WE DO NOT ASSUME RESPONSIBILITY FOR ANY DELAY, FAILURE OR INABILITY TO GAIN ACCESS TO OR USE THIS WEBSITE OR ANY OF THE WEBSITE SERVICES DUE TO ANY CAUSE BEYOND ITS CONTROL, INCLUDING ACTS OF GOD, CIVIL OR ETHNIC UNREST, SHORTAGE OF MATERIAL, INDUSTRIAL DISPUTE, POWER FAILURES, LAWS AND REGULATIONS, PROHIBITIONS OR MEASURES OF ANY KIND ON THE PART OF ANY GOVERNMENTAL, PARLIAMENTARY OR LOCAL AUTHORITY, IMPORT OR EXPORT REGULATIONS OR EMBARGOES, ACTS OR DEFAULTS OF ANY TELECOMMUNICATIONS NETWORK OPERATOR OR OTHER SERVICE PROVIDERS, SEVERANCE OR SUSPENSION OF USE OF COMMUNICATION LINES FOR REASONS ATTRIBUTABLE TO THIRD PARTY TELECOMMUNICATION CARRIERS.</p> <p>NOTWITHSTANDING ANY PROVISION IN THESE TERMS AND CONDITIONS AND SAVE FOR LIABILITY FOR PERSONAL INJURY OR DEATH CAUSED BY OUR NEGLIGENCE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE EXCLUDE ANY LIABILITY FOR OBLIGATION, RIGHT, REMEDY OR CLAIM IN TORT.</p> <p><strong>Amendments and Other Terms and Conditions</strong><br>We may from time to time amend these Terms and Conditions which you are required to update yourself of. You are deemed to have accepted these Terms and Conditions so amended upon your use of this Website or the Website Services following such amendment.</p> <p>In addition to these Terms and Conditions, additional terms and conditions may apply to the use of certain of the Website Services as indicated elsewhere at this Website.</p> </div></div></div></section></main><footer id="app-footer" class="em-footer"><div class="container"><div class="row"><div class="col-xl-10 offset-xl-1"><div class="row justify-content-md-between align-items-end"><div class="col-xs-12 col-md-auto col-xxl-6"><div class="em-footer__left-wrap"><img src="https://cdnentcms.emaar.com/wp-content/uploads/2023/07/Emaar-plain-logo-white.svg" alt="Emaar logo" width="140px" class="d-none d-md-block"/><div class="em-social-list d-none d-md-inline-block"><a class="em-social-link" href="https://www.instagram.com/emaarentertainment/"><i class="em-icon icon-instagram"></i></a><a class="em-social-link" 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Entertainment</a></li><li class="em-nav-list__item"><a class="em-nav-link" href="/en-ae/contact-us" target="_self" rel="">Contact Us</a></li><li class="em-nav-list__item"><a class="em-nav-link" href="https://emhm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/" target="_blank" rel="noreferer">Careers</a></li><li class="em-nav-list__item"><a class="em-nav-link" href="https://www.emaar.com/en/other-emaar-businesses/emaar-entertainment" target="_blank" rel="noreferer">Emaar</a></li><li class="em-nav-list__item"><a class="em-nav-link" href="https://properties.emaar.com/en/press-release-listing/" target="_blank" rel="noreferer">Media Centre</a></li></ul></div><div class="col-12 col-md-6 col-lg-5"><h6 class="em-footer__nav-heading">Our Attractions</h6><ul class="em-nav-list em-nav-list--count"><li class="em-nav-list__item"><a class="em-nav-link" href="/en-ae/attraction/ekart-zabeel" target="_self" rel="">Ekart Zabeel</a></li><li class="em-nav-list__item"><a 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Our more confident skaters can opt to hire our premium VIP hockey or figure skates for an additional charge – or simply bring your own."},{"id":"e2a8576c-b90f-473d-822e-10290edbe199","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Do you have lockers?","description":"Yes, we have lockers available where you may keep your personal belongings. We advise taking as little as possible on the ice, especially mobile phones and other pocket-sized items."},{"id":"306c3455-c0c1-4b11-a546-7bc5023dd502","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Do I have to pay to be a spectator?","description":"We offer x1 complimentary spectator per group. If you have anyone else in your party who wishes to watch, you will need to purchase a spectator ticket for AED10 per person."},{"id":"788b0024-75fc-43f9-bfeb-08b9f113f5cf","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"What if I can’t make my session or lesson time?","description":"As per our terms and conditions, tickets are non-refundable and non-transferable. We will always try our best to accommodate for exceptional circumstances, but for the avoidance of doubt, please ensure you can commit to that time and date before booking your ticket."},{"id":"abb3aea5-61b3-4c57-870c-a71ccc2c0311","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Is the ice real?","description":"Yes. Here at Dubai Ice Rink, we work hard to provide premium quality ice that is cared for and resurfaced using high-tech Zamboni and osmosis equipment regularly throughout the day to ensure you get a sleek and smooth on-ice experience."},{"id":"b3a79b93-2e6b-4c90-ad1a-08965d042575","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Do you provide skate and blade sharpening?","description":"Yes, we do! Our friendly maintenance team will happily sharpen blades on a walk-in basis, starting at AED40 per pair of skates."},{"id":"6a1b5947-e418-4e6b-ac35-8f09e9df5424","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Do you offer any skating or learning programs?","description":"Yes, we have many courses and coaching lessons available to suit all skill levels and needs."},{"id":"2fa5578c-541e-4b38-9c34-2e40df10c78f","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Do you offer group discounts?","description":"Yes, you will receive 20% off for group bookings of 25 persons or more. If you are looking at hosting a large group, corporate, or school booking, please contact: \u003ca href=\"mailto:enquiries@dubaiicerink.com\"\u003eenquiries@dubaiicerink.com\u003c/a\u003e, and our team can further assist you."},{"id":"9413ad0f-a3ba-4531-b033-847776c76400","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Where is the rink located?","description":"We are in Dubai Mall on the ground floor – in between the waterfall atrium and souk. If you arrive via your private vehicle, please follow the signs to Cinema Parking, level P3."},{"id":"f359f949-a18b-451b-bca2-61e6600699b2","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Will you have skates available that can accommodate my shoe size?","description":"We have a large stock of skates that range from EU25 through to EU52."},{"id":"ff1c9349-296a-454c-bf5b-9aa343e17d46","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"How do I book my tickets?","description":"You can book your tickets online here."},{"id":"253e78ce-511e-4161-996a-5dd27e579899","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Is there a dress code?","description":"We recommend dressing for winter and ensuring arms and legs are covered by avoiding small T-shirts and shorts. The ice averages -5 degrees Celsius and can get too chilly. Due to health and safety and the nature of ice skating being an extreme sport, long dresses, national dresses, or trailing clothing are not allowed. You may wear hats, gloves, and scarves. However, we also have cosy gloves available to purchase for AED10pp."},{"id":"34921d30-0f5b-4ac0-be48-29e0147248e4","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Is it safe for children to skate by themselves?","description":"\u003cp data-pm-slice=\"1 1 []\"\u003eAn adult must accompany children under 120 cm at all times. Children over 120cm can skate completely alone. he use of helmet, safety gear, and skating aids is recommended for their safety.\u003c/p\u003e"},{"id":"35bbfc03-eca3-41ab-a157-9ee4ff96271d","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"Is first aid available?","description":"Due to the nature of ice skating being an extreme, high-impact sport, slips and falls may likely happen – therefore, we have a highly skilled and welcoming team of medics and a private first aid room to attend to all your medical needs."},{"id":"a775f071-c33b-455a-bf1e-814c5f16a1c8","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"How long am I able to skate?","description":"Each session entitles each skater to a full 90 minutes of skating."},{"id":"d3b69185-db2c-4b59-b39c-17aca583d8b0","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"What is the difference between your different types of skating sessions?","description":"We have different type of skating sessions: Public, Snowfall, and DJ. Our DJ session is our most popular, as it includes a real snowfall and disco experience, along with live music from our talented DJs. Our public sessions are a skate-for-all zone; however, they do not include any music or snowfall."},{"id":"c1ee473d-a5be-499e-aed2-9ec7aa4e2d41","cmsId":0,"cmsEnId":0,"lang":"en","isPublished":true,"isActive":true,"isArchived":false,"createDateTime":"2024-08-07T21:36:34.571Z","createdBy":"system","lastChangedDateTime":"2024-08-07T21:36:34.634Z","lastChangedBy":"system","internalComment":null,"title":"KNOW BEFORE YOU GO","description":"\u003cspan style=\"text-decoration: underline\"\u003eBefore going on the ice\u003c/span\u003e\r\n\u003col\u003e\r\n \t\u003cli\u003eChoose a session appropriate to your ability.\u003c/li\u003e\r\n \t\u003cli\u003eDo not skate if you are pregnant.\u003c/li\u003e\r\n \t\u003cli\u003eDo not carry young children or babies in your arms while on the ice.\u003c/li\u003e\r\n \t\u003cli\u003eWe advise you to wear gloves and wrap up warm. However, do not wear scarves, long coats, or trailing items/clothing on the ice.\u003c/li\u003e\r\n \t\u003cli\u003eDo not skate while under the influence of drugs or alcohol.\u003c/li\u003e\r\n \t\u003cli\u003eDo not use mobile phones or personal stereos on the ice. Either leave them at home, with a spectator, or in a locker provided by the venue.\u003c/li\u003e\r\n \t\u003cli\u003eSelfie sticks and extendable cameras are always strictly prohibited.\u003c/li\u003e\r\n \t\u003cli\u003eDo not consume food or drink while on the ice, chew gum, or drop litter.\u003c/li\u003e\r\n \t\u003cli\u003eDo not carry or wear bags on the ice as this may affect your balance. Fanny packs and bum bags are recommended, should you need to take personal items on the ice with you.\u003c/li\u003e\r\n \t\u003cli\u003eRemove any sharp objects from your pockets.\u003c/li\u003e\r\n \t\u003cli\u003eEnsure your skates are fastened correctly – our friendly marshals can assist if you are unsure.\u003c/li\u003e\r\n \t\u003cli\u003ePlease be advised that Strobe Lights are sometimes used during our Disco Sessions and DJ Nights. Skaters who are uncomfortable with such lighting effects should take heed accordingly.\u003c/li\u003e\r\n \t\u003cli\u003eIn line with the health and safety protocols, long dresses, UAE National Dress or trailing clothing are not permitted on the ice.\u003c/li\u003e\r\n\u003c/ol\u003e\r\n\u003cspan style=\"text-decoration: underline\"\u003eOn the Ice\u003c/span\u003e\r\n\u003col\u003e\r\n \t\u003cli\u003eAlways enter and leave the rink via the gate. We operate a one-way entry and exit system.\u003c/li\u003e\r\n \t\u003cli\u003eSkate in an anti-clockwise direction and follow the instruction from all ice marshals.\u003c/li\u003e\r\n \t\u003cli\u003eDo not skate at excessive speeds. Horseplay is not permitted. Ice marshals and Dubai Ice Rink reserve the right to dismiss anyone off the ice for improper behavior or pose a safety rink without any prior warning. Tickets will not be refunded in this instance.\u003c/li\u003e\r\n \t\u003cli\u003eIf you do slip and fall over, try and protect your head. 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and Conditions","excerpt":"\u003cp\u003eGOVERNING USE OF EMAAR.COM TO PROTECT YOUR RIGHTS Please read these Terms \u0026amp; Conditions carefully. These are the general Terms \u0026amp; Conditions governing your access and use of this website (“Site”). TERMS OF USE The terms and conditions set out below form the basis on which we, Emaar Entertainment (LLC) and its affiliates and branches, [\u0026hellip;]\u003c/p\u003e\n","slug":"terms-and-conditions","status":"publish","url":"https://entertainment.emaar.com/terms-and-conditions","content":"\n\u003ch2 class=\"wp-block-heading\"\u003eGOVERNING USE OF EMAAR.COM TO PROTECT YOUR RIGHTS\u003c/h2\u003e\n\n\n\n\u003cp\u003ePlease read these Terms \u0026amp; Conditions carefully. These are the general Terms \u0026amp; Conditions governing your access and use of this website (“Site”).\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003eTERMS OF USE\u003c/h2\u003e\n\n\n\n\u003cp\u003eThe terms and conditions set out below form the basis on which we, Emaar Entertainment (LLC) and its affiliates and branches, provide you with the convenience of various services and information on-line. By accessing this website and the services and information offered, you are subject to and agree to comply with these terms and conditions.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eWebsite Services\u003c/strong\u003e\u003cbr\u003eWe provide the services and content made available at this Website, including but not limited to the on-line booking service (“Website Services”) for your convenience only. We do not assume liability for any reliance placed on any information or content provided in relation to the Website Services, whether relating to us or to any third party.\u003c/p\u003e\n\n\n\n\u003cp\u003eYou may use the Website Services only for the purposes for which and in the manner in which they are intended.\u003c/p\u003e\n\n\n\n\u003cp\u003eWe may at our discretion, with or without prior notice, modify, delete, edit or withdraw any part, component or all of the Website Services at any time, or stop or suspend any of them, temporarily or permanently and whether for the purposes of updating, upgrading or system maintenance or otherwise.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003ePayment Services\u003c/strong\u003e\u003cbr\u003eFor your convenience, we facilitate your use of certain third party services that enable the use of accepted credit cards to make payment for tickets booked on-line or for your use of other Website Services (“Payment Services”), from or through this Website. Such Payment Services are provided by third parties and are the sole responsibility of such third parties. Please consult these third parties on any matter arising in connection with the Payment Services.\u003c/p\u003e\n\n\n\n\u003cp\u003eWe are not responsible for and will not be deemed to be a provider of the Payment Services or any part of such Payment Services, even if you access or use the Payment Services through this Website and/or pay for the Website Services through use of the Payment Services.\u003cbr\u003eYou are required at all times, to observe and comply with the applicable conditions, directions, stipulations and/or requirements relating to the use of the Payment Services and the prescribed processes of the Payment Services, whether expressed at the Website, by third parties or otherwise.\u003cbr\u003eThe Payment Services may not be available if any problems arise with the interconnectivity between this Website or the respective website(s), systems or facilities of the third parties.\u003cbr\u003eAny failure or non-availability of the Payment Services shall not absolve you from liability to make payments due to us.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eOther Terms and Conditions\u003c/strong\u003e\u003cbr\u003eThese Terms and Conditions do not derogate from but are in addition to any other terms and conditions that may be applicable to specific Website Services as contained elsewhere or by virtue of the processes relating to the use of such Website Services. For example, you may be prevented from cancelling or changing your on-line purchase of tickets or use of other Website Services after confirmation of such purchase or use is issued, which may require you to attend the relevant facility personally to complete and/or amend your booking(s) and may be subject to other terms and conditions.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eRules and Regulations\u003c/strong\u003e\u003cbr\u003eThese Terms and Conditions also do not derogate from but are in addition to the rules and regulations applicable to the use of our facilities or premises, which may be displayed or notified to you elsewhere.\u003c/p\u003e\n\n\n\n\u003cp class=\"has-black-color has-text-color has-normal-font-size\"\u003e\u003cstrong\u003eReservation of Rights\u003c/strong\u003e\u003cbr\u003eWe may (but are not obliged to) to (a) monitor, screen, censor or reject any activity, content or material appearing on this Website; (b) investigate any violation or non-compliance with these Terms and Conditions; and (c) do all such acts as may be necessary to ensure the provision of the Website Services and/or the smooth operation of this Website in the manner we desire.\u003c/p\u003e\n\n\n\n\u003cp\u003eWe may further reject, modify, relocate, delete, edit, block or withdraw any material or content at this Website or at any time stop, prevent or suspend use of the Website Services by any person.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eIntellectual Property\u003c/strong\u003e\u003cbr\u003eAll copyright, trade marks and other intellectual property rights comprised in the information, text, graphics, scripts, software, technology, music, sound, photograph or any other materials or works used on, contained in or used in connection with the Website (collectively “Materials”) are our sole and exclusive property or are otherwise licensed to us.\u003c/p\u003e\n\n\n\n\u003cp\u003eYou are permitted to download and print the materials from the Website for personal, non-commercial use provided you do not violate the provisions in these Terms and Conditions. Subject to such limited permission, you are not permitted to reproduce, reverse compile, adapt, modify, distribute, commercially exploit, display, broadcast, hyperlink or transmit in any manner or by any means or store in an information retrieval system any part of the Website or the Materials without our prior written consent.\u003c/p\u003e\n\n\n\n\u003cp\u003eYou must not create derivative works from the Materials or insert a hyperlink to this Website from any other website or use any material contained at this Website or indicate any association or link to this Website without our prior written consent. Further you must not use any of the Materials in advertising or publicity or indicate any association or link to this Website or any of our websites without our prior written approval.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eLinks to Other Websites\u003c/strong\u003e\u003cbr\u003eExcept as expressly stated, any other websites linked to this Website by hyperlink or otherwise are so linked for convenience and ease of reference only. We do not represent or intend for such links to be referrals or endorsements of such other sites or the entities operating such sites. We do not control nor contribute to such sites or the information contained in or services or facilities offered or made available at such other websites.\u003c/p\u003e\n\n\n\n\u003ch2 class=\"wp-block-heading\"\u003e\u003cstrong\u003eGENERAL DISCLAIMER\u003c/strong\u003e\u003c/h2\u003e\n\n\n\n\u003cp\u003eEmaar Entertainment and its subsidiaries follow strict guidelines and rules of social distancing imposed by the Authorities in Dubai and the UAE, and have actively taken reasonable measures to mitigate the spread of COVID-19. You are kindly requested to follow all these rules and guidelines diligently to sustain a healthy and safe entertainment place in this unique environment. Your participation as well as the participation your family members in the attractions will be at your own risk and liability. Emaar Entertainment and its subsidiaries assume no responsibility and disclaim all liability for any personal injury, illness, death, damages or losses whatsoever resulting from your participation in the attractions.\u003c/p\u003e\n\n\n\n\u003cp\u003eTHIS WEBSITE AND THE WEBSITE SERVICES AND USE OF ALL RELATED FACILITIES ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AVAILABILITY, NON INFRINGEMENT OR IMPLIED WARRANTIES FROM COURSE OF DEALING OR USAGE OF TRADE TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW. WE ARE NOT LIABLE FOR THE ACCURACY OF ANY INFORMATION MADE AVAILABLE FOR YOUR CONVENIENCE OR FOR ANY KIND OF DAMAGES, WHETHER GENERAL, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST BUSINESS OR LOST DATA HOWEVER ARISING.\u003c/p\u003e\n\n\n\n\u003cp\u003eWE DO NOT GUARANTEE UNINTERRUPTED, CONTINUED OR SECURE ACCESS TO THIS WEBSITE OR THE WEBSITE SERVICES OR THAT ANY OF THEM WILL BE ERROR FREE OR FREE FROM COMPUTER VIRUS OR OTHER INVASIVE OR DAMAGING CODE. WE ARE NOT RESPONSIBLE FOR ANY LOSS, DAMAGE OR LOST OPPORTUNITIES AS A RESULT OF USER ACCESSING, USING OR RELYING ON THIS WEBSITE OR THE WEBSITE SERVICES.\u003c/p\u003e\n\n\n\n\u003cp\u003eWE DO NOT ASSUME RESPONSIBILITY FOR ANY DELAY, FAILURE OR INABILITY TO GAIN ACCESS TO OR USE THIS WEBSITE OR ANY OF THE WEBSITE SERVICES DUE TO ANY CAUSE BEYOND ITS CONTROL, INCLUDING ACTS OF GOD, CIVIL OR ETHNIC UNREST, SHORTAGE OF MATERIAL, INDUSTRIAL DISPUTE, POWER FAILURES, LAWS AND REGULATIONS, PROHIBITIONS OR MEASURES OF ANY KIND ON THE PART OF ANY GOVERNMENTAL, PARLIAMENTARY OR LOCAL AUTHORITY, IMPORT OR EXPORT REGULATIONS OR EMBARGOES, ACTS OR DEFAULTS OF ANY TELECOMMUNICATIONS NETWORK OPERATOR OR OTHER SERVICE PROVIDERS, SEVERANCE OR SUSPENSION OF USE OF COMMUNICATION LINES FOR REASONS ATTRIBUTABLE TO THIRD PARTY TELECOMMUNICATION CARRIERS.\u003c/p\u003e\n\n\n\n\u003cp\u003eNOTWITHSTANDING ANY PROVISION IN THESE TERMS AND CONDITIONS AND SAVE FOR LIABILITY FOR PERSONAL INJURY OR DEATH CAUSED BY OUR NEGLIGENCE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE EXCLUDE ANY LIABILITY FOR OBLIGATION, RIGHT, REMEDY OR CLAIM IN TORT.\u003c/p\u003e\n\n\n\n\u003cp\u003e\u003cstrong\u003eAmendments and Other Terms and Conditions\u003c/strong\u003e\u003cbr\u003eWe may from time to time amend these Terms and Conditions which you are required to update yourself of. 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