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Observability":9,"Test Management":10,"Accessibility Testing":11,"Code Quality":12,"Automate TurboScale":13,"Accessibility Automation":14,"Low Code Automation":15,"App Accessibility Testing":16,"Bug Capture":17,"Other":18}'); var selectedProduct = ''; var liveWebUrl = '' var screenshotUrl = '' var responsiveWebUrl = '' var automateBuildId = '' var automateTestFrameWork = '' var appAutomateBuildId = '' var appAutomateTestFrameWork = '' var automateFrameworkLanguage = '' var appAutomateFrameworkLanguage = '' var appLiveLanguage = 0; var hashedId = '' </script> <div class="row"> <div class="alert-success alert contact-alert hide"> </div> <form id="contactus-form" data-type="json" class="contact-form clear " enctype="multipart/form-data" action="https://www.browserstack.com/contact?action=contact&controller=static&ref=footer" accept-charset="UTF-8" data-remote="true" method="post"><input name="utf8" type="hidden" value="✓" /><input type="hidden" name="authenticity_token" value="HXQd1X74cdxhun7TDAo61+Fp3Oe76mUoIwLSIUFl9y9U3Y3Y6+K5R3lQ1T7EMth5N29Sd0XgUUglvE/gkV+fYA==" /> <div class="row contact-form-field-container"> <label for='support-name'>Full Name<span>*</span></label> <div class="input-placeholder"> <input type="text" name="name" id="support-name" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="John Smith" maxlength="200" /> </div> </div> <div class="row contact-form-field-container"> <label for='support-email'>Email<span>*</span></label> <div class="input-placeholder"> <input type="text" name="email" id="support-email" class="text input-md input-primary input-margin ignore-reset-js" autocomplete="off" placeholder="name@domain.com" /> </div> </div> <div class="row contact-form-field-container"> <label id="label-query-type" for="support-query-type" class="">Query related to<span>*</span></label> <div class="input-placeholder"> <div class="select-container"> <select name="query_type" id="support-query-type" class="support-query" style="" data-placeholder="Select relevant option to help us serve you faster" data-query-value="0"><option data-query-text="" value="0"></option> <option data-query-text="Sales" value="1">Sales</option> <option data-query-text="Billing & Invoicing support" value="2">Billing & Invoicing support</option> <option data-query-text="Technical support" value="3">Technical support</option> <option data-query-text="Open source" value="4">Open source</option> <option data-query-text="Other" value="5">Other</option></select> </div> <div class = "query-note hide"> <p> <b>Note:</b> Only owner can access billing & invoicing features. You can use this <a target="_blank" href='https://www.browserstack.com/question/19188'> FAQ </a> to find the owner. </p> </div> </div> </div>  <div class="query-filter" data-query-target='4'> <div class="row contact-form-field-container"> <label for="support-project-url">Project URL<span>*</span></label> <div class="input-placeholder"> <input type="text" name="project_url" id="support-project-url" value="" class="text input-md input-primary" autocomplete="off" placeholder="github.com/project-name" /> </div> </div> </div> <div class="query-filter" data-query-target='3'> <div class="row contact-form-field-container"> <label id="label-support-product" for="support-product">Product<span>*</span></label> <div class="input-placeholder"> <div class="select-container"> <select name="product_type" id="support-product" class="support-product" style="" data-placeholder="Select an option" data-query-value="0"><option data-query-text="" value="0"></option> <option data-query-text="Live" value="1">Live</option> <option data-query-text="Automate" value="2">Automate</option> <option data-query-text="App Live" value="3">App Live</option> <option data-query-text="App Automate" value="4">App Automate</option> <option data-query-text="Screenshots" value="5">Screenshots</option> <option data-query-text="Responsive" value="6">Responsive</option> <option data-query-text="Percy" value="7">Percy</option> <option data-query-text="App Percy" value="8">App Percy</option> <option data-query-text="Test Observability" value="9">Test Observability</option> <option data-query-text="Test Management" value="10">Test Management</option> <option data-query-text="Accessibility Testing" value="11">Accessibility Testing</option> <option data-query-text="Code Quality" value="12">Code Quality</option> <option data-query-text="Automate TurboScale" value="13">Automate TurboScale</option> <option data-query-text="Accessibility Automation" value="14">Accessibility Automation</option> <option data-query-text="Low Code Automation" value="15">Low Code Automation</option> <option data-query-text="App Accessibility Testing" value="16">App Accessibility Testing</option> <option data-query-text="Bug Capture" value="17">Bug Capture</option> <option data-query-text="Other" value="18">Other</option></select> </div> </div> </div> </div> <div class="product-filter" data-product-target='twelve'> <div class="row contact-form-field-container"> <label id="label-product-type-code-quality" for='support-product-type-code-quality'>Product type<span>*</span></label> <div class="input-placeholder"> <div class="select-container"> <select name="product_type_code_quality" id="support-product-type-code-quality" class="support-product-type-code-quality dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Cloud" value="1">Cloud</option> <option data-query-text="Self-Managed" value="2">Self-Managed</option></select> </div> </div> </div> </div> <div class="query-filter product-filter" data-query-target='2 5' data-product-target='1 2 3 4 5 6 7 8 9 10 11 twelve thirteen fourteen fifteen sixteen seventeen 18 '> <div class="row contact-form-field-container"> <label for="support-subject">Subject<span>*</span></label> <div class="input-placeholder"> <input type="text" name="subject_text" id="support-subject" value="" class="text input-md input-primary" autocomplete="off" placeholder="What’s your question?" /> </div> </div> </div> <div class="product-filter" data-product-target='fifteen'> <div class="row contact-form-field-container"> <label id="label-support-issueobserved-lcnc" for="support-issueobserved-lcnc"><div class="label-text-container">When is the issue observed?<span>*</span></div></label> <div class="product-filter input-placeholder" data-product-target='fifteen'> <div class="select-container"> <select name="issueobserved_lcnc" id="support-issueobserved-lcnc" class="support-issueobserved-lcnc dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Test Recording" value="2">Test Recording</option> <option data-query-text="Local Test Replay" value="3">Local Test Replay</option> <option data-query-text="Build Execution" value="4">Build Execution</option> <option data-query-text="Others" value="1">Others</option></select> </div> <span class="issueobserved-filter product-filter" data-issueobserved-target='1'> <br> <input type="text" name="lcnc_issueobserved_others" id="support-other-issueobserved-lcnc" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="When is the issue observed?" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='2 4 thirteen' data-automate-session=""> <div class="row contact-form-field-container"> <label for="support-session-ids">Build or Session ID(s)/URLs</label> <div class="input-placeholder"> <input type="text" name="hashed_ids" id="support-session-ids" value="" class="text input-md input-primary" autocomplete="off" placeholder="Separate with comma in case of multiple IDs/URLs" /> <div class="support-session-ids-info hide" id="support-session-ids-info">Enter more comma separated session IDs (if required).</div> </div> </div> </div> <div class="product-filter" data-product-target='10 -1'> <div class="row contact-form-field-container"> <label for="support-session-ids">Test Case/Test Run IDs</label> <div class="input-placeholder"> <input type="text" name="test_case_run_ids" id="support-session-ids" class="text input-md input-primary" autocomplete="off" placeholder="Separate multiple IDs with commas" /> <div class="support-session-ids-info hide" id="support-session-ids-info">Enter more comma separated session IDs (if required).</div> </div> </div> </div> <div class="product-filter" data-product-target='11 -1'> <div class="row contact-form-field-container"> <label id="label-support-testing-method-accessibility" for='support-testing-method-accessibility'>Testing method</label> <div class="input-placeholder"> <div class="select-container"> <select name="testing_method_accessibility" id="support-testing-method-accessibility" class="support-testing-method-accessibility dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Workflow scanner" value="2">Workflow scanner</option> <option data-query-text="Assisted test" value="3">Assisted test</option> <option data-query-text="Screen reader quick launch" value="4">Screen reader quick launch</option> <option data-query-text="Website scanner" value="5">Website scanner</option> <option data-query-text="Others" value="1">Others</option></select> </div> <span class="testing-method-accessibility-filter product-filter" data-testingMethod-target='1'> <br> <input type="text" name="testing_method_accessibility_others" id="support-other-testing-method-accessibility" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Testing method" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='sixteen -1'> <div class="row contact-form-field-container"> <label id="label-support-testing-method-app-accessibility" for='support-testing-method-app-accessibility'>Testing method</label> <div class="input-placeholder"> <div class="select-container"> <select name="testing_method_app_accessibility" id="support-testing-method-app-accessibility" class="support-testing-method-app-accessibility dropdown-scroll" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="App Workflow scanner" value="2">App Workflow scanner</option> <option data-query-text="Issues Detected" value="3">Issues Detected</option> <option data-query-text="Screen reader quick launch" value="4">Screen reader quick launch</option> <option data-query-text="Others" value="1">Others</option></select> </div> <span class="testing-method-app-accessibility-filter product-filter" data-testingMethodAppA11y-target='1'> <br> <input type="text" name="testing_method_app_accessibility_others" id="support-other-testing-method-app-accessibility" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Testing method" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='1 11 fifteen sixteen seventeen'> <div class="row contact-form-field-container"> <label for='support-website-url' >Website URL</label> <div class="input-placeholder"> <input type="text" name="website_url" id="support-website-url" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="www.browserstack.com/contact" maxlength="300" /> </div> </div> </div> <div class="product-filter" data-product-target='2 thirteen'> <div class="row contact-form-field-container"> <label id="label-support-framework-automate" for="support-framework-automate">Test Framework<span>*</span></label> <div class="product-filter input-placeholder" data-product-target='2 thirteen'> <div class="select-container"> <select name="test_framework_automate" id="support-framework-automate" class="support-framework-automate dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="WebDriverIO" value="29">WebDriverIO</option> <option data-query-text="TestNG" value="2">TestNG</option> <option data-query-text="Cypress" value="3">Cypress</option> <option data-query-text="PlayWright" value="4">PlayWright</option> <option data-query-text="Behat" value="5">Behat</option> <option data-query-text="Behave" value="6">Behave</option> <option data-query-text="Capybara" value="7">Capybara</option> <option data-query-text="Codeception" value="8">Codeception</option> <option data-query-text="Cucumber JS" value="9">Cucumber JS</option> <option data-query-text="Gauge" value="10">Gauge</option> <option data-query-text="Intern" value="11">Intern</option> <option data-query-text="JBehave" value="12">JBehave</option> <option data-query-text="JUnit" value="13">JUnit</option> <option data-query-text="Katalon" value="14">Katalon</option> <option data-query-text="Lettuce" value="15">Lettuce</option> <option data-query-text="MBUnit" value="16">MBUnit</option> <option data-query-text="Nightwatch" value="17">Nightwatch</option> <option data-query-text="NUnit" value="18">NUnit</option> <option data-query-text="PHPUnit" value="19">PHPUnit</option> <option data-query-text="PNUnit" value="20">PNUnit</option> <option data-query-text="Protractor" value="21">Protractor</option> <option data-query-text="Puppeteer" value="22">Puppeteer</option> <option data-query-text="RSpec" value="23">RSpec</option> <option data-query-text="Selenide" value="24">Selenide</option> <option data-query-text="Serenity" value="25">Serenity</option> <option data-query-text="SpecFlow" value="26">SpecFlow</option> <option data-query-text="TestCafe" value="27">TestCafe</option> <option data-query-text="WD" value="28">WD</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="30">Not Applicable</option></select> </div> <span class="framework-filter product-filter" data-framework-target='1'> <br> <input type="text" name="automate_test_framework_others" id="support-other-framework-automate" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Test Framework" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='10 -1'> <div class="row contact-form-field-container"> <label for="support-framework-tm">Test Framework</label> <div class="product-filter input-placeholder" data-product-target='10 -1'> <div class="select-container"> <select name="test_framework_tm" id="support-framework-tm" class="support-framework-tm dropdown-scroll" style="" data-placeholder="If the issue is around syncing with automation"><option data-query-text="" value="0"></option> <option data-query-text="WebDriverIO" value="29">WebDriverIO</option> <option data-query-text="TestNG" value="2">TestNG</option> <option data-query-text="Cypress" value="3">Cypress</option> <option data-query-text="PlayWright" value="4">PlayWright</option> <option data-query-text="Behat" value="5">Behat</option> <option data-query-text="Behave" value="6">Behave</option> <option data-query-text="Capybara" value="7">Capybara</option> <option data-query-text="Codeception" value="8">Codeception</option> <option data-query-text="Cucumber JS" value="9">Cucumber JS</option> <option data-query-text="Gauge" value="10">Gauge</option> <option data-query-text="Intern" value="11">Intern</option> <option data-query-text="JBehave" value="12">JBehave</option> <option data-query-text="JUnit" value="13">JUnit</option> <option data-query-text="Katalon" value="14">Katalon</option> <option data-query-text="Lettuce" value="15">Lettuce</option> <option data-query-text="MBUnit" value="16">MBUnit</option> <option data-query-text="Nightwatch" value="17">Nightwatch</option> <option data-query-text="NUnit" value="18">NUnit</option> <option data-query-text="PHPUnit" value="19">PHPUnit</option> <option data-query-text="PNUnit" value="20">PNUnit</option> <option data-query-text="Protractor" value="21">Protractor</option> <option data-query-text="Puppeteer" value="22">Puppeteer</option> <option data-query-text="RSpec" value="23">RSpec</option> <option data-query-text="Selenide" value="24">Selenide</option> <option data-query-text="Serenity" value="25">Serenity</option> <option data-query-text="SpecFlow" value="26">SpecFlow</option> <option data-query-text="TestCafe" value="27">TestCafe</option> <option data-query-text="WD" value="28">WD</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="30">Not Applicable</option></select> </div> <span class="framework-filter product-filter" data-framework-target='1'> <br> <input type="text" name="tm_test_framework_others" id="support-other-framework-tm" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Test Framework" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='9'> <div class="row contact-form-field-container"> <label id="label-support-framework-test-observability" for="support-framework-test-observability">Test Framework<span>*</span></label> <div class="product-filter input-placeholder" data-product-target='9'> <div class="select-container"> <select name="test_framework_observability" id="support-framework-test-observability" class="support-framework-test-observability dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="TestNG" value="2">TestNG</option> <option data-query-text="WebdriverIO" value="3">WebdriverIO</option> <option data-query-text="Mocha" value="4">Mocha</option> <option data-query-text="Cypress" value="5">Cypress</option> <option data-query-text="Jest" value="6">Jest</option> <option data-query-text="Playwright" value="7">Playwright</option> <option data-query-text="Nightwatch.js" value="8">Nightwatch.js</option> <option data-query-text="Serenity" value="9">Serenity</option> <option data-query-text="JUnit5" value="10">JUnit5</option> <option data-query-text="NUnit" value="11">NUnit</option> <option data-query-text="Pytest" value="12">Pytest</option> <option data-query-text="Robot" value="13">Robot</option> <option data-query-text="JUnit Reports" value="14">JUnit Reports</option> <option data-query-text="Others" value="1">Others</option></select> </div> <span class="framework-filter product-filter" data-framework-target='1'> <br> <input type="text" name="test_framework_observability_others" id="support-other-framework-test-observability" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Test Framework" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='fourteen'> <div class="row contact-form-field-container"> <label id="label-support-framework-aautomation" for="support-framework-aautomation">Test Framework<span>*</span></label> <div class="product-filter input-placeholder" data-product-target='fourteen'> <div class="select-container"> <select name="test_framework_aautomation" id="support-framework-aautomation" class="support-framework-aautomation dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="TestNG" value="2">TestNG</option> <option data-query-text="Cypress" value="3">Cypress</option> <option data-query-text="WebdriverIO" value="4">WebdriverIO</option> <option data-query-text="Playwright (Node.js)" value="5">Playwright (Node.js)</option> <option data-query-text="NUnit" value="6">NUnit</option> <option data-query-text="XUnit" value="7">XUnit</option> <option data-query-text="Specflow" value="8">Specflow</option> <option data-query-text="Mocha" value="9">Mocha</option> <option data-query-text="Nightwatch" value="10">Nightwatch</option> <option data-query-text="Others" value="1">Others</option></select> </div> <span class="framework-filter product-filter" data-framework-target='1'> <br> <input type="text" name="test_framework_aautomation_others" id="support-other-framework-aautomation" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Test Framework" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='9'> <div class="row contact-form-field-container"> <label for='support-website-url' >Website URL(s)</label> <div class="input-placeholder"> <input type="text" name="website_url" id="support-website-url" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="https://observability.browserstack.com/projects/xyz/builds" maxlength="300" /> </div> </div> </div> <div class="product-filter" data-product-target='6'> <div class="row contact-form-field-container"> <label for='support-url-under-test' >URL under test</label> <div class="input-placeholder"> <input type="text" name="url_under_test" id="support-url-under-test" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="www.google.com" maxlength="300" /> </div> </div> </div> <div class="product-filter" data-product-target='5'> <div class="row contact-form-field-container"> <label for='support-screenshot-url'>Screenshot Job URL</label> <div class="input-placeholder"> <input type="text" name="screenshot_job_url" id="support-screenshot-url" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="https://www.browserstack.com/screenshots/777a63bb33333333ff5ccccc8d555a6a999bbcb11" maxlength="300" /> </div> </div> </div> <div class="product-filter" data-product-target='7'> <div class="row contact-form-field-container"> <label for='support-percy-build-url'>Build URL<span>*</span></label> <div class="input-placeholder"> <input type="text" name="percy_build_url" id="support-percy-build-url" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="https://percy.io/organisation-slug/project/builds/123456" maxlength="300" /> </div> </div> </div> <div class="product-filter" data-product-target='8'> <div class="row contact-form-field-container"> <label for='support-percy-build-url'>Build URL</label> <div class="input-placeholder"> <input type="text" name="percy_build_url" id="support-app-percy-build-url" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="https://percy.io/organisation-slug/project/builds/123456" maxlength="300" /> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-product-target='7 twelve' data-code-quality-product-type-target='1'> <div class="row contact-form-field-container"> <label for='support-percy-org'>Organization Slug</label> <div class="input-placeholder"> <input type="text" name="percy_organization_name" id="support-percy-org" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="BrowserStack-Support" maxlength="300" /> </div> </div> </div> <div class="product-filter" data-product-target='2 4'> <div class="row contact-form-field-container"> <label id="label-support-language" for='support-language'>Test Language<span>*</span></label> <div class="input-placeholder"> <div class="select-container"> <select name="language" id="support-language" class="support-language dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Java" value="1">Java</option> <option data-query-text="NodeJS" value="2">NodeJS</option> <option data-query-text="Python" value="3">Python</option> <option data-query-text="C#" value="4">C#</option> <option data-query-text="PHP" value="5">PHP</option> <option data-query-text="Ruby" value="6">Ruby</option> <option data-query-text="Perl" value="7">Perl</option> <option data-query-text="Others" value="8">Others</option> <option data-query-text="Not Applicable" value="9">Not Applicable</option></select> </div> <span class="language-filter product-filter" data-language-target='8'> <br> <input type="text" name="language_others" id="support-other-language" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Test Language" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='4'> <div class="row contact-form-field-container"> <label id="label-support-framework-app-automate" for="support-framework-app-automate">Test Framework<span>*</span></label> <div class="product-filter input-placeholder" data-product-target='4'> <div class="select-container"> <select name="test_framework_app_automate" id="support-framework-app-automate" class="support-framework-app-automate dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Espresso" value="13">Espresso</option> <option data-query-text="Appium" value="2">Appium</option> <option data-query-text="XCUITest" value="3">XCUITest</option> <option data-query-text="TestNG" value="4">TestNG</option> <option data-query-text="Cucumber JS" value="5">Cucumber JS</option> <option data-query-text="JUnit" value="6">JUnit</option> <option data-query-text="PHPUnit" value="7">PHPUnit</option> <option data-query-text="WebDriverIO" value="8">WebDriverIO</option> <option data-query-text="NUnit" value="9">NUnit</option> <option data-query-text="Behave" value="10">Behave</option> <option data-query-text="Lettuce" value="11">Lettuce</option> <option data-query-text="Katalon" value="12">Katalon</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="14">Not Applicable</option></select> </div> <span class="framework-filter product-filter" data-framework-target='1'> <br> <input type="text" name="app_automate_test_framework_others" id="support-other-framework-app-automate" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Test Framework" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='3 4'> <div class="row contact-form-field-container"> <label id="app-access-consent">App Access Consent<span>*</span></label> <div class="input-placeholder" aria-labelledby="app-access-consent"> <div class="app-access-consent"> <input type="radio" name="app_access_consent" id="app_access_consent_yes" value="yes" class="support-app-access-consent app-access-consent-yes" /> <label for='app_access_consent_yes' class="app-access-consent-yes-label">Yes</label> <input type="radio" name="app_access_consent" id="app_access_consent_no" value="no" class="support-app-access-consent app-access-consent-no" checked="checked" /> <label for='app_access_consent_no' class="app-access-consent-no-label">No</label> </div> <div class="support-session-ids-info">This will allow us to use the app from our database for debugging purpose.</div> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-code-quality-product-type-target='1'> <div class="row contact-form-field-container"> <label id="label-support-scim-code-quality" for='support-scim-code-quality'>SCIM</label> <div class="input-placeholder"> <select name="scim_code_quality" id="support-scim-code-quality" class="support-scim-code-quality dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="GitHub" value="2">GitHub</option> <option data-query-text="Bitbucket" value="3">Bitbucket</option> <option data-query-text="GitLab" value="4">GitLab</option> <option data-query-text="Azure Devops" value="5">Azure Devops</option> <option data-query-text="Others" value="1">Others</option></select> <span class="scim-code-quality-filter product-filter" data-scim-code-quality-target='1'> <br> <input type="text" name="scim_code_quality_others" id="support-other-scim-code-quality" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="SCIM" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-code-quality-product-type-target='1 2'> <div class="row contact-form-field-container"> <label for='support-code-quality-coding-language'>Coding language</label> <div class="input-placeholder"> <input type="text" name="code_quality_coding_language" id="support-code-quality-coding-language" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="ex : Java SE 15, C++ 14 , JavaScript ES6, Other" maxlength="300" /> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-code-quality-product-type-target='2'> <div class="row contact-form-field-container"> <label for='support-code-quality-os'>OS</label> <div class="input-placeholder"> <input type="text" name="code_quality_os" id="support-code-quality-os" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Host OS & Version for Code Quality Installation (e.g Windows 10 Pro, Ubuntu 18.04)" maxlength="300" /> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-code-quality-product-type-target='2'> <div class="row contact-form-field-container"> <label for='support-code-quality-version'>Code Quality Version</label> <div class="input-placeholder"> <input type="text" name="code_quality_version" id="support-code-quality-version" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Code Quality release version, for example, "1.9.19.0."" maxlength="300" /> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-code-quality-product-type-target='2'> <div class="row contact-form-field-container"> <label id="label-support-repository-type" for='support-repository-type'>Repository type</label> <div class="input-placeholder"> <select name="repository_type" id="support-repository-type" class="support-repository-type dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Github" value="2">Github</option> <option data-query-text="Bitbucket" value="3">Bitbucket</option> <option data-query-text="GitLab" value="4">GitLab</option> <option data-query-text="Azure Devops" value="5">Azure Devops</option> <option data-query-text="Git" value="6">Git</option> <option data-query-text="SVN" value="7">SVN</option> <option data-query-text="TFS" value="8">TFS</option> <option data-query-text="Remote" value="9">Remote</option> <option data-query-text="RTC" value="10">RTC</option> <option data-query-text="Zip file" value="11">Zip file</option> <option data-query-text="Others" value="1">Others</option></select> <span class="repository-type-filter product-filter" data-repository-type-target='1'> <br> <input type="text" name="repository_type_others" id="support-other-repository-type" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Repository type" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" style="display:none;" data-code-quality-product-type-target='1 2'> <div class="row contact-form-field-container"> <label for="support-ruid">Repository UID</label> <div class="input-placeholder"> <textarea name="ruid" id="support-ruid" class="text input-textarea input-primary" autocomplete="off" placeholder="Select the Repository > Click 'Settings' tab > In General settings find Repository UID (ex: 45180251f5b9cf7647949bea9e7365f5)"> </textarea> </div> </div> </div> <div class="product-filter code-quality-product-type-filter" data-code-quality-product-type-target='2'> <div class="row contact-form-field-container"> <label id="label-support-installer-code-quality" for='support-installer-code-quality'>Installer</label> <div class="input-placeholder"> <select name="installer_code_quality" id="support-installer-code-quality" class="support-installer-code-quality dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Docker" value="1">Docker</option> <option data-query-text="Native Installer" value="2">Native Installer</option></select> </div> </div> </div> <div class="query-filter product-filter" data-query-target='1 2 5' data-product-target='1 2 3 4 5 6 7 8 9 10 11 twelve thirteen fourteen fifteen sixteen seventeen 18'> <div class="row contact-form-field-container" > <label for="support-message" id="support-more-details-label" ><div class="label-text-container">Can you give us more details?<span>*</span></div></label> <div class="input-placeholder"> <textarea name="message" id="support-message" class="text input-textarea input-primary" maxlength="60000" placeholder="Please tell us more about your query"> </textarea> </div> </div> </div> <div class="product-filter" data-product-target='fifteen'> <div class="row contact-form-field-container"> <label for="support-lcnc-testname">Name of relevant Test / Test Suite / Build</label> <div class="input-placeholder"> <input type="text" name="lcnc_testname" id="support-lcnc-testname" class="text input-md input-primary" autocomplete="off" placeholder="Name of the entity related to the issue" /> </div> </div> </div> <div class="product-filter" data-product-target='fifteen'> <div class="row contact-form-field-container"> <label for="support-lcnc-platformdetails">Platform / App Details</label> <div class="input-placeholder"> <textarea name="lcnc_platformdetails" id="support-lcnc-platformdetails" class="text input-textarea input-primary" placeholder="App Version, OS, OS Version, Chrome Version, Chip name(on Mac)"> </textarea> </div> </div> </div> <div class="product-filter" data-product-target='7'> <div class="row contact-form-field-container"> <label id="label-support-sdk" for='support-sdk'>SDK<span>*</span></label> <div class="input-placeholder"> <div class="select-container"> <select name="sdk" id="support-sdk" class="support-sdk dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="PercyScript" value="15">PercyScript</option> <option data-query-text="Static Site / CLI" value="2">Static Site / CLI</option> <option data-query-text="Gatsby" value="3">Gatsby</option> <option data-query-text="Cypress" value="4">Cypress</option> <option data-query-text="Puppeteer" value="5">Puppeteer</option> <option data-query-text="Ember" value="6">Ember</option> <option data-query-text="Protractor" value="7">Protractor</option> <option data-query-text="Nightwatch" value="8">Nightwatch</option> <option data-query-text="Nightmare" value="9">Nightmare</option> <option data-query-text="WebdriverIO" value="10">WebdriverIO</option> <option data-query-text="Node Selenium" value="11">Node Selenium</option> <option data-query-text="Ruby Selenium" value="12">Ruby Selenium</option> <option data-query-text="Java Selenium" value="13">Java Selenium</option> <option data-query-text="Python Selenium" value="14">Python Selenium</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="16">Not Applicable</option></select> </div> <span class="sdk-filter product-filter" data-sdk-target='1'> <br> <input type="text" name="sdk_others" id="support-other-sdk" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="SDK" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='8'> <div class="row contact-form-field-container"> <label for='support-sdk-app-percy'>SDK</label> <div class="input-placeholder"> <div class="select-container"> <select name="sdk_app_percy" id="support-sdk-app-percy" class="support-sdk dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="Appium" value="2">Appium</option> <option data-query-text="WebdriverIO" value="3">WebdriverIO</option> <option data-query-text="Espresso" value="4">Espresso</option> <option data-query-text="XC or XCUI Test" value="5">XC or XCUI Test</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="6">Not Applicable</option></select> </div> <span class="sdk-filter product-filter" data-sdk-target='1'> <br> <input type="text" name="sdk_app_percy_others" id="support-other-sdk-app-percy" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="SDK" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='7 8'> <div class="row contact-form-field-container"> <label id="label-support-scim" for='support-scim'>SCIM</label> <div class="input-placeholder"> <div class="select-container"> <select name="scim" id="support-scim" class="support-scim dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="GitHub" value="6">GitHub</option> <option data-query-text="GitHub Enterprise" value="2">GitHub Enterprise</option> <option data-query-text="GitLab" value="3">GitLab</option> <option data-query-text="GitLab Self-Hosted" value="4">GitLab Self-Hosted</option> <option data-query-text="Bitbucket Cloud" value="5">Bitbucket Cloud</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="7">Not Applicable</option></select> </div> <span class="scim-filter product-filter" data-scim-target='1'> <br> <input type="text" name="scim_others" id="support-other-scim" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="SCIM" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='7 8 9'> <div class="row contact-form-field-container"> <label id="label-support-ci" for='support-ci'>CI</label> <div class="input-placeholder"> <div class="select-container"> <select name="ci" id="support-ci" class="support-ci dropdown-scroll" style="" data-placeholder="Select an option"><option data-query-text="" value="0"></option> <option data-query-text="AppVeyor" value="14">AppVeyor</option> <option data-query-text="Azure Pipelines" value="2">Azure Pipelines</option> <option data-query-text="Bitbucket/Bamboo Pipelines" value="3">Bitbucket/Bamboo Pipelines</option> <option data-query-text="Buildkite" value="4">Buildkite</option> <option data-query-text="CircleCI" value="5">CircleCI</option> <option data-query-text="CodeShip" value="6">CodeShip</option> <option data-query-text="Drone" value="7">Drone</option> <option data-query-text="GitLab CI" value="8">GitLab CI</option> <option data-query-text="GitHub Actions" value="9">GitHub Actions</option> <option data-query-text="Jenkins" value="10">Jenkins</option> <option data-query-text="Semaphore" value="11">Semaphore</option> <option data-query-text="Travis CI" value="12">Travis CI</option> <option data-query-text="Heroku CI" value="13">Heroku CI</option> <option data-query-text="Others" value="1">Others</option> <option data-query-text="Not Applicable" value="15">Not Applicable</option></select> </div> <span class="ci-filter product-filter" data-ci-target='1'> <br> <input type="text" name="ci_others" id="support-other-ci" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="CI" maxlength="300" /> </span> </div> </div> </div> <div class="product-filter" data-product-target='7'> <div class="row contact-form-field-container"> <label for='support-without-percy' id="without-percy">Does same test script work when running without Percy?</label> <div class="input-placeholder working-without-percy" aria-labelledby="without-percy"> <input type="radio" name="working_without_percy" id="working_without_percy_yes" value="yes" class="working_without_percy working-without-percy-yes" /> <label for='working_without_percy_yes' class="working-without-percy-yes-label">Yes</label> <input type="radio" name="working_without_percy" id="working_without_percy_no" value="no" class="working_without_percy working-without-percy-no" checked="checked" /> <label for='working_without_percy_no' class="working-without-percy-no-label">No</label> </div> </div> </div> <div class="product-filter working-without-percy-filter" data-working-without-percy-target='1'> <div class="row contact-form-field-container"> <label for='support-public-link'><div class="label-text-container">Public link of the website being tested<span>*</span></div></label> <div class="input-placeholder"> <input type="text" name="public_link" id="support-public-link" class="text input-md input-primary ignore-reset-js" autocomplete="off" placeholder="Please provide public link" maxlength="300" /> </div> </div> </div> <div class="product-filter working-without-percy-filter" data-working-without-percy-target='1'> <div class="row contact-form-field-container"> <label for='support-dummy-test-creds'>Dummy Test credentials (if required for the test)</label> <div class="input-placeholder"> <textarea name="dummy_test_creds" id="support-dummy-test-creds" class="text input-textarea input-primary" placeholder="Please provide test credentials"> </textarea> </div> </div> </div> <div class="product-filter" data-product-target='1 2 3 4 11 fifteen sixteen seventeen'> <div class="row contact-form-field-container"> <label for="support-steps-to-reproduce">Steps to reproduce<span class="product-filter lca-required-span" data-product-target='fifteen'>*</span></label> <div class="input-placeholder"> <textarea name="steps_to_reproduce" id="support-steps-to-reproduce" class="text input-textarea input-primary" placeholder="This will help us debug faster"> </textarea> </div> </div> </div> <div class="query-filter" data-query-target='4'> <div class="row contact-form-field-container"> <label for="support-project-description">Project Description<span>*</span></label> <div class="input-placeholder"> <textarea name="project_description" id="support-project-description" class="text input-textarea input-primary" autocomplete="off" placeholder="Tell us about your open source project, and how you plan to use BrowserStack."> </textarea> </div> </div> </div> <div class="product-filter" data-product-target='2 4'> <div class="row contact-form-field-container"> <label for="support-locally" id="support-locally"></label> <div class="input-placeholder working-locally" aria-labelledby="support-locally"> <input type="radio" name="working_locally" id="working_locally_yes" value="yes" class="working_locally working-locally-yes" checked="checked" /> <label for='working_locally_yes' class="working-locally-yes-label">Yes</label> <input type="radio" name="working_locally" id="working_locally_no" value="no" class="working_locally working-locally-no" /> <label for='working_locally_no' class="working-locally-no-label">No</label> </div> </div> </div> <div class="product-filter working-locally-filter working-without-percy-filter" data-product-target='2 4' data-working-locally-target='1' data-working-without-percy-target='1'> <div class="row contact-form-field-container"> <label class='file-field-label' for='support-min-executable-script'>Minimum executable script</label> <div class="input-placeholder file-input-container"> <div class="file-field-container"> <input type="file" name="min_executable_script" id="support-min-executable-script" class="support-min-executable-script" /> <label class="support-min-executable-script-placeholder" for="support-min-executable-script"><span>+ Add File</span><img class="file-remove-button hide" src="/images/close.svg" alt="close"/></label> <span class="file-size">(Upto 5 MB)</span> </div> </div> </div> </div> <div class="product-filter working-locally-filter working-without-percy-filter" data-product-target='2 4' data-working-locally-target='1' data-working-without-percy-target='1'> <div class="row contact-form-field-container"> <label class='file-field-label' for='support-console-logs'>Console logs/ Error stack trace/ Screenshot</label> <div class="input-placeholder file-input-container"> <div class="file-field-container"> <input type="file" name="console_logs" id="support-console-logs" class="support-console-logs" /> <label class="support-console-logs-placeholder" for="support-console-logs"><span>+ Add File</span><img class="file-remove-button hide" src="/images/close.svg" alt="close"/></label> <span class="file-size">(Upto 5 MB)</span> </div> </div> </div> </div> <div class="product-filter query-filter" data-product-target='1 2 3 4 5 6 7 8 9 10 11 twelve thirteen fourteen fifteen sixteen seventeen 18' data-query-target='2 5'> <div class="row contact-form-field-container"> <label class='file-field-label' for='support-attachment'>Attach files, screenshots, videos or logs</label> <div class="input-placeholder file-input-container"> <div class="file-field-container"> <input type="file" name="user_uploaded_attachment" id="support-attachment" class="support-attachment" /> <label class="support-attachment-placeholder" for="support-attachment"><span>+ Add File</span><img class="file-remove-button hide" src="/images/close.svg" alt="close"/></label> <span class="file-size">(Upto 10 MB)</span> </div> <p class="product-filter file-field-note" data-product-target='fifteen'>Help > View Diagnostic Logs. Zip screenshot or video of issue along with diagnostic logs.</p> </div> </div> </div>  <div class="row"> <div class="query-filter" data-query-target='1'> <div class="row contact-form-field-container"> <label for="sales-company">Company<span>*</span></label> <div class="input-placeholder"> <input type="text" name="company" id="sales-company" class="text input-md input-primary" autocomplete="off" placeholder="Please enter your company name" /> </div> </div> </div> <div class="query-filter" data-query-target='2 3 4 5 seventeen'> <div class="row contact-form-field-container"> <label for="sales-phone">Phone number</label> <div class="input-placeholder"> <input type="text" name="phone" id="sales-phone" value="" class="text input-md input-primary" autocomplete="off" placeholder="Enter country code followed by your number" /> <p class="phone-number-disclaimer">We might reach out to you on your phone number for follow ups if needed</p> </div> </div> </div> </div> <div class="row"> <div class="input-placeholder" style="margin-bottom:0"> <input type="checkbox" name="send_email" id="support-send-email" value="true" disabled="disabled" autocomplete="off" class="support-send-email" /> <label class="email-msg" for="support-send-email">Send me a copy of my request</label> <p class="ending-note"> Please sign in to choose this option. 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