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style="font-family:Geneva,Arial,sans-serif;font-size:9pt;"><a href="/web/20080725082402/http://users.guardian.co.uk/Guardian/1,,,00.html"><font color="#000000">guardian.co.uk Home</font></a> </font> </td></tr> <tr><td colspan="6"><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="1" height="2" alt=""></td></tr> <tr><td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sys-images/Users/Pix/Site_furniture/2003/02/11/r.gif" width="22" height="18"></td><td></td> <td bgcolor="#CFDFEF" align="center"><font style="font-family:Geneva,Arial,sans-serif;font-size:9pt;"> Status: </font></td> <td height="18"><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="1" height="18" alt=""></td> <td bgcolor="#CFDFEF"><font style="font-family:Geneva,Arial,sans-serif;font-size:9pt;"> Not signed in </font></td> <td bgcolor="#CC6666" align="center"><font style="font-family:Geneva,Arial,sans-serif;font-size:9pt;">  <a href="/web/20080725082402/http://users.guardian.co.uk/help/0,,,00.html" style="color:white;">Help</a> </font></td></tr> </table></center><br><br> <br clear="all"> <center>  <table width="640" border="0" cellpadding="0" cellspacing="0"><tr> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="128" height="1" alt=""></td> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="12" height="1" alt=""></td> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="500" height="1" alt=""></td> </tr> <tr><td height="1" valign="top"><a href="/web/20080725082402/http://users.guardian.co.uk/help/search/0,,1508096,00.html"><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sys-images/Users/Pix/Site_furniture/2003/02/11/help.gif" height="128" width="128" alt="Search help" border="0"></a><br> <br>  <font face="Geneva,Arial,sans-serif" size="1"><a href="/web/20080725082402/http://users.guardian.co.uk/help/0,,933938,00.html">Help with registration</a><br></font><p><font face="Geneva,Arial,sans-serif" size="1"><a href="/web/20080725082402/http://users.guardian.co.uk/help/subscriptions/0,,984771,00.html">Help with Paid-For services</a><br></font><p><font face="Geneva,Arial,sans-serif" size="1"><a href="/web/20080725082402/http://users.guardian.co.uk/signin/0,,934243,00.html">Click here to sign in</a><br></font><p><font face="Geneva,Arial,sans-serif" size="1"><a href="/web/20080725082402/http://users.guardian.co.uk/register/1,,933939,00.html">Click here to register</a><br></font><p><br><br> <br> <br> <br> <br> <br> </td><td></td><td height="1" valign="top"><a name="content"></a>  <font face="Arial,Helvetica,sans-serif" size="3"><b>Frequently asked questions</b></font><hr noshade size="1"><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/page/0,,1122166,00.html"><b>Frequently asked questions about registration</b></a><br>The things people ask us about most. All these issues are covered in the more general Help pages linked to below, but this is a good place to start if you're having problems, or if you have questions about guardian.co.uk handles registration and user data.</font><p><font face="Arial,Helvetica,sans-serif" size="3"><b>Help with registering</b></font><hr noshade size="1"><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933934,00.html"><b>Why do I need to register?</b></a><br>You can access most of our services without having to register. Some services do require us to personalise the service in some way, so you do need to register for Talk, saved stories, competitions and email services.</font><p><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933927,00.html"><b>Registering with guardian.co.uk</b></a><br>How registration works and the information we ask you to submit.<br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933932,00.html">Validating your email address</a><br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933910,00.html">Signing up for competitions: additional information</a><br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933913,00.html">Signing up for Talk: additional information</a><br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933929,00.html">Registration toolbar</a><br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933933,00.html">Viewing and changing your registration details</a></font><p><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933903,00.html"><b>Problems with your email subscription?</b></a><br>If you are having problems subscribing to or unsubscribing from one of our email services, the answer to your problem should be provided on this page.</font><p><font face="Arial,Helvetica,sans-serif" size="3"><b>Signing in and maintaining your information</b></font><hr noshade size="1"><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933930,00.html"><b>Signing in to the site</b></a><br>Once you have registered for guardian.co.uk, you will need to sign in using the email address and password you gave us when you registered.<br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933931,00.html">Signing in without an email address</a><br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,950241,00.html">What to do if you forget your password</a></font><p><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933923,00.html"><b>Old accounts: updating your account</b></a><br>If you registered with guardian.co.uk before we changed our registration system on May 7 2003, you may not have given us the minimum amount of data we now need to register people.<br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933919,00.html">Expiring accounts</a></font><p><font face="Arial,Helvetica,sans-serif" size="3"><b>About your data</b></font><hr noshade size="1"><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933921,00.html"><b>How will my data be used?</b></a><br>Your registration data will be stored alongside information about the services you have requested. For example, the stories you have added to 'Saved stories', the messages you have posted on our Talk boards, and the email services you have signed up for.<br><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933920,00.html">How is my registration data stored?</a></font><p><font face="Arial,Helvetica,sans-serif" size="3"><b>Privacy policy and terms of service</b></font><hr noshade size="1"><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933905,00.html"><b>Privacy policy</b></a><br>Our privacy policy explains why we collect data from our users, how we use it, and what your legal rights are.</font><p><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933909,00.html"><b>Terms of service</b></a><br>Our terms of service is a legal document explaining the terms under which we provide guardian.co.uk to users, and what you can and can't do while using the site.</font><p><font face="Arial,Helvetica,sans-serif" size="3"><b>Getting help</b></font><hr noshade size="1"><font face="Geneva,Arial,sans-serif" size="2"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933915,00.html"><b>Contacting user help</b></a><br>Our user help team is based in London, and is there to help you with any problems you might have using the registration system, or the site as a whole. We do ask you to contact us by email rather than phone. Our email address is <a href="http://web.archive.org/web/20080725082402/mailto:registration@guardian.co.uk"> registration@guardianunlimited.co.uk</a>.</font><p><br><br> </td></tr></table>  <table width="640" border="0" cellpadding="0" cellspacing="0"><tr> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="128" height="1" alt=""></td> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="128" height="1" alt=""></td> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="128" height="1" alt=""></td> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="128" height="1" alt=""></td> <td><img src="http://web.archive.org/web/20080725082402im_/http://image.guardian.co.uk/sp.gif" width="128" height="1" alt=""></td> </tr> <tr><td height="1" valign="top"></td><td height="1" valign="top"></td><td height="1" valign="top"></td><td height="1" valign="top"></td><td height="1" valign="top"></td></tr></table></center> <center><div id="footerLinks"><a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933905,00.html">Privacy policy</a>  |  <a href="/web/20080725082402/http://users.guardian.co.uk/help/article/0,,933909,00.html">Terms & conditions</a>  |  <a href="http://web.archive.org/web/20080725082402/http://adinfo-guardian.co.uk/">Advertising guide</a>  |  <a href="/web/20080725082402/http://users.guardian.co.uk/Guardian/azindex/0,,,00.html">A-Z index</a>  |  <a href="http://web.archive.org/web/20080725082402/http://blogs.guardian.co.uk/inside">Inside guardian.co.uk</a>  |  <a href="/web/20080725082402/http://users.guardian.co.uk/Guardian/information/0,,711853,00.html">About this site</a><br/><a href="http://web.archive.org/web/20080725082402/http://dating.guardiansoulmates.co.uk/">Join our dating site today</a><br/></div><br><font size="1" face="Geneva,Arial,sans-serif">guardian.co.uk © Guardian News and Media Limited 2008</font><br></center></body> </html>