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Understand usage and engagement, which metrics are important, and give insight and ideas around how to improve community engagement and content usage.</p></p> </div> <div class="content"> <div class="related users"> <h2>Speakers</h2> <div> <figure class="image"><img src="/fileadmin/_processed_/c/5/csm_webber-claire.cfce55_fbd47a397e.png" width="250" height="250" itemprop="contentUrl" alt="Claire Webber" border="0"><figcaption class="image-caption"></figcaption></figure> <h3>Claire Webber</h3> <p>Head of Content and Engagement Marketing</p>  </div> <div> <figure class="image"><img src="/fileadmin/_processed_/7/f/csm_baldwin-hannah.c7a0c1_cabb42d505.png" width="250" height="250" itemprop="contentUrl" alt="Hannah Baldwin" border="0"><figcaption class="image-caption"></figcaption></figure> <h3>Hannah Baldwin</h3> <p>Director of Marketing Success</p>  </div> </div> <p class="category"><span class="label">Categories:</span> <span class="categories"><a href="/events/events-schedule/?tx_llcatalog_pi%5Bfilters%5D%5Bevents%5D=828&cHash=81a6c5f0c3e8d69c9a04112985a10cde" data-id="828">Virtual Training Course</a>, <a href="/events/events-schedule/?tx_llcatalog_pi%5Bfilters%5D%5Btopic%5D=827&cHash=4a2230abbb2cd9f7c03108051f56bb70" data-id="827">Sales and Marketing</a></span></p> </div> </div> </div>  </div> </div> </div> </div> </div> <div class="pageRow contentFooter footer"> <div class="wrapper"> <nav class="secondaryNavigation"> <h5 class="secondaryNavigationTitle"> <span>In</span> <a href="/events/">Events</a> </h5> <div class="wrapper"> <ul role="list" class="navigation vertical"> <li class=""> <a href="/events/about-our-events/" class="" > <span>About our events</span> </a> </li> <li class="active current "> <a href="/events/events-schedule/" class="active current " > <span>Events schedule</span> </a> </li> <li class=""> <a href="/events/alpsp-conference/" class="" > <span>ALPSP conference</span> </a> </li> <li class=""> <a href="/events/alpsp-awards/" class="" > <span>ALPSP awards</span> </a> </li> <li class=""> <a href="/events/up-redux/" class="" > <span>UP Redux</span> </a> </li> <li class=""> <a href="/events/the-london-book-fair/" class="" > <span>The London Book Fair</span> </a> </li> <li class=""> <a href="/events/seminars-and-networking/" class="" > <span>Seminars and networking</span> </a> </li> <li class=""> <a href="/events/webinars/" class="" > <span>Webinars</span> </a> </li> <li class=""> <a href="/events/industry-events/" class="" > <span>Industry events</span> </a> </li> <li class=""> <a href="/events/past-events/" class="" > <span>Past events</span> </a> </li> </ul> </div> </nav> </div> </div> </div> </div>  </div> </main> <footer class="siteFooter footer"> <div class="upperFooter"> <div class="container"> <div class="logo"> <div class="wrapper"> <a title="Association of Learned and Professional Society Publishers - 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