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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"/><meta content="en_US" http-equiv="Content-Language"/><meta content="notranslate" name="google"/><meta content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1" name="viewport"/><title>Customer Success Manager(Enterprise - SaaS) at BiteSpeed • Bangalore Urban | Wellfound</title><link href="https://wellfound.com/jobs/3142231-customer-success-manager-enterprise-saas" rel="canonical"/><meta content="BiteSpeed is hiring a Customer Success Manager(Enterprise - SaaS) in Bangalore Urban - Apply now on Wellfound!" name="description"/><meta content="Wellfound" property="og:site_name"/><meta content="https://photos.wellfound.com/startups/i/7544837-2121e9ecd42df3a1f946db55d0c82357-thumb_jpg.jpg?buster=1583613886" property="og:image"/><meta content="https://wellfound.com/jobs/3142231-customer-success-manager-enterprise-saas" property="og:url"/><meta content="Customer Success Manager(Enterprise - SaaS) at BiteSpeed • Bangalore Urban" property="og:title"/><meta content="BiteSpeed is hiring a Customer Success Manager(Enterprise - SaaS) in Bangalore Urban - Apply now on Wellfound!" property="og:description"/><script type="application/ld+json">{"@context":"http://schema.org/","@type":"JobPosting","title":"Customer Success Manager(Enterprise - SaaS)","identifier":{"@type":"PropertyValue","name":"BiteSpeed","value":"3142231-customer-success-manager-enterprise-saas"},"employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"BiteSpeed","sameAs":"https://bitespeed.co","logo":"https://photos.wellfound.com/startups/i/7544837-2121e9ecd42df3a1f946db55d0c82357-medium_jpg.jpg?buster=1583613886","location":[{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Karnataka","addressCountry":"India"},"latitude":12.97,"longitude":77.6536}]},"validThrough":"2025-02-04T08:05:57Z","image":"https://photos.wellfound.com/startups/i/7544837-2121e9ecd42df3a1f946db55d0c82357-medium_jpg.jpg?buster=1583613886","industry":"SaaS, Enterprise Software, E-Commerce, Chat, and Marketing Automation","directApply":true,"description":"<p><strong>About BiteSpeed</strong></p>\n\n<p>Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.</p>\n\n<p>Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.</p>\n\n<p>💡 <strong>Read more about our mission and the story of commerce here!</strong></p>\n\n<p>Check out more about us here - <a href=\"https://www.bitespeed.co/\" target=\"_blank\" rel=\"nofollow\">https://www.bitespeed.co/</a> and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).</p>\n\n<p>We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway)</p>\n\n<p><strong>Learn more about our investors here -</strong></p>\n\n<p>-BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- <a href=\"https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414\" target=\"_blank\" rel=\"nofollow\">https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414</a></p>\n\n<p>-D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others- <a href=\"https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/\" target=\"_blank\" rel=\"nofollow\">https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/</a></p>\n\n<p>-[Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital- <a href=\"https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital\" target=\"_blank\" rel=\"nofollow\">https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital</a></p>\n\n<p><strong>About the role</strong></p>\n\n<p>We want to keep our <strong>customers for life.</strong> To do that, customer success is probably going to be our most important function and we want to treat it like that. </p>\n\n<p>So far our <strong>customer success function</strong> has been founder-led, we have a track record of <strong>200+ 5-star reviews</strong> (which we openly brag about (<strong><a href=\"https://apps.shopify.com/bitespeed-fb-messenger-chatbot\" target=\"_blank\" rel=\"nofollow\">https://apps.shopify.com/bitespeed-fb-messenger-chatbot</a></strong>) and the envious <strong>net negative churn</strong> (to the extent where some of our customers pay 5-10X of what they started with).</p>\n\n<p>We're now at a point where we’ve scaled <strong>10X in the past year</strong> and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.</p>\n\n<p><strong>What you'll do</strong></p>\n\n<ul>\n<li><p>Your core job is to own our <strong>customer relationships</strong>, make them successful and fans of BiteSpeed</p></li>\n<li><p>Tracking <strong>product adoption</strong> for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue</p></li>\n<li><p>Becoming a trusted <strong>product advisor</strong> for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed</p></li>\n<li><p>Managing <strong>cross-sells</strong> for new products and renewals, owning expansion revenue at an account level</p></li>\n<li><p>Building the playbook for our customer success function to scale for the next stage of growth</p></li>\n</ul>\n\n<p><strong>What makes you a good fit?</strong></p>\n\n<ul>\n<li><p>You care about delivering a <strong>service experience</strong> that parallels a Michelin star Italian restaurant</p></li>\n<li><p>You genuinely like <strong>helping people</strong> and making them successful</p></li>\n<li><p>You have <strong>3 to 5 years of experience</strong> managing customer success & support at an <strong>SMB SaaS startup</strong> (this is not a hard requirement);</p></li>\n<li><p>You have a genuine <strong>interest in conversations</strong> with people from different backgrounds to learn about their lives</p></li>\n</ul>\n\n<p><strong>Our Way of Life at BiteSpeed:</strong> <a href=\"https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e\" target=\"_blank\" rel=\"nofollow\">https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e</a></p>\n\n<p><strong>Salary and Location</strong></p>\n\n<p><strong>Location:</strong> Bangalore</p>\n\n<p><strong>Expected CTC:</strong> We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team</p>\n\n<p><strong>Perks & Benefits</strong></p>\n\n<p>Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-</p>\n\n<ul>\n<li><p><strong>Health Insurance -</strong> Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us</p></li>\n<li><p><strong>Work From Home Budget -</strong> Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered</p></li>\n<li><p><strong>Quarterly Off-sites -</strong> Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking)</p></li>\n<li><p><strong>Cult Fitness Membership -</strong> All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often</p></li>\n<li><p><strong>Personal Development -</strong> We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing</p></li>\n<li><p><strong>Unlimited Leaves -</strong> We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion)</p></li>\n<li><p><strong>Salary In Advance -</strong> Trust first, by default. We pay out salaries in the first week of the month</p></li>\n</ul>\n","datePosted":"2024-11-04T08:10:47Z","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Karnataka","addressCountry":"India"},"latitude":12.97,"longitude":77.6536}],"experienceRequirements":{"@type":"OccupationalExperienceRequirements","monthsOfExperience":24},"baseSalary":{"@type":"MonetaryAmount","currency":"INR","value":{"@type":"QuantitativeValue","unitText":"YEAR","minValue":1000000.0,"maxValue":2000000.0}},"jobBenefits":"Healthcare benefits - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us Remote friendly - Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered Generous vacation - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking) Wellness benefits - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often Professional development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing Miscellaneous - We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion) Miscellaneous - Trust first, by default. We pay out salaries in the first week of the month"}</script><meta content="summary" name="twitter:card"/><meta content="@wellfoundhq" name="twitter:site"/><meta content="@wellfoundhq" name="twitter:creator"/><link href="https://wellfound.com/wellfound.ico" rel="icon"/><link href="https://wellfound.com/wellfound-favicon-16x.png" rel="icon" sizes="16x16" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-32x.png" rel="icon" sizes="32x32" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-57x.png" rel="icon" sizes="57x57" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-72x.png" rel="icon" sizes="72x72" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-114x.png" rel="icon" sizes="114x114" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-144x.png" rel="icon" sizes="144x144" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-57x.png" rel="apple-touch-icon-precomposed" 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flex-col rounded-xl rounded-b-none border-b border-gray-400 p-6 sm:flex-row"><div class="w-full sm:w-2/3"><div class="flex items-center"><a rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1"><div class="flex h-[64px] w-[64px] overflow-hidden rounded-2xl border border-gray-400 bg-gray-100"><img alt="Avatar for BiteSpeed" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/7544837-2121e9ecd42df3a1f946db55d0c82357-medium_jpg.jpg?buster=1583613886" height="64" width="64" class="rounded-2xl object-contain"/></div></a><div class="ml-4"><div class="flex space-x-2"><a rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1"><span class="text-sm font-semibold text-black">BiteSpeed</span></a><div class="flex items-center text-sm font-medium text-pop-green"><div class="mr-1 h-2 w-2 rounded-2xl bg-pop-green"></div>Actively Hiring</div></div><div class="text-sm font-light text-neutral-500">Chat-based commerce for E-commerce brands </div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 hidden lg:inline-flex"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M2.5 10.5C2.75 8.25 3.75 6.5 6 5.5M4.50016 9C7.60916 9 9.75016 7.356 10.0002 3V2H7.99316C3.49316 2 2.00016 4 1.99316 6.5C1.99316 7 1.99316 8 2.99316 9H4.50016Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Early Stage</div><div class="styles_tooltip-text__bYBqF">Startup in initial stages</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="haloIcon" height="12" width="12"><path d="M3.613 17.79l.094-.083L10 11.415l3.293 3.292a1 1 0 001.32.083l.094-.083L19 10.415l1.293 1.292c.602.603 1.614.22 1.701-.593L22 11l-.002-4.06-.009-.087-.025-.119-.024-.076-.034-.081-.052-.098-.067-.096-.08-.09a1.014 1.014 0 00-.112-.097l-.11-.071-.114-.054-.105-.035-.117-.025-.06-.007L21 6h-4c-.852 0-1.297.986-.783 1.623l.076.084L17.585 9 14 12.585l-3.293-3.292a1 1 0 00-1.32-.083l-.094.083-7 7a1 1 0 001.32 1.497z" fill="currentColor"></path></svg><div class="line-clamp-1">Growing fast</div><div class="styles_tooltip-text__bYBqF">Showed strong hiring growth in the past month</div></div></li></ul></div></div></div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 flex w-full pt-2 lg:hidden"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M2.5 10.5C2.75 8.25 3.75 6.5 6 5.5M4.50016 9C7.60916 9 9.75016 7.356 10.0002 3V2H7.99316C3.49316 2 2.00016 4 1.99316 6.5C1.99316 7 1.99316 8 2.99316 9H4.50016Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Early Stage</div><div class="styles_tooltip-text__bYBqF">Startup in initial stages</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="haloIcon" height="12" width="12"><path d="M3.613 17.79l.094-.083L10 11.415l3.293 3.292a1 1 0 001.32.083l.094-.083L19 10.415l1.293 1.292c.602.603 1.614.22 1.701-.593L22 11l-.002-4.06-.009-.087-.025-.119-.024-.076-.034-.081-.052-.098-.067-.096-.08-.09a1.014 1.014 0 00-.112-.097l-.11-.071-.114-.054-.105-.035-.117-.025-.06-.007L21 6h-4c-.852 0-1.297.986-.783 1.623l.076.084L17.585 9 14 12.585l-3.293-3.292a1 1 0 00-1.32-.083l-.094.083-7 7a1 1 0 001.32 1.497z" fill="currentColor"></path></svg><div class="line-clamp-1">Growing fast</div><div class="styles_tooltip-text__bYBqF">Showed strong hiring growth in the past month</div></div></li></ul></div><div class="mt-4"><h1 class="inline text-xl font-semibold text-black">Customer Success Manager(Enterprise - SaaS)</h1></div><ul class="block text-md text-black md:flex"><li class="md:flex-none">₹10L – ₹20L • No equity</li><li class="flex items-center md:flex-none md:justify-center"><span class="mx-2 hidden sm:inline-block">|</span><div><a class="font-normal text-black text-md" rel="noopener noreferrer" target="_blank" href="/location/bangalore-urban">Bangalore Urban</a></div></li><li class="md:flex-none"><span class="mx-2 hidden sm:inline-block">|</span>2 years of exp</li><li class="md:flex-none"><span class="mx-2 hidden sm:inline-block">|</span>Full Time</li></ul><div class="mt-0.5 text-sm font-extralight text-neutral-500">Posted: 3 weeks ago</div></div><div class="mt-2 flex w-full justify-center sm:mt-0 sm:w-1/3 sm:justify-end"><div class="inline-block mr-4"><button class="mr-4 h-12 w-full rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-white border-black text-black disabled:bg-white disabled:border-gray-700 disabled:text-gray-700 hover:bg-gtmblue-100 hover:border-gtmblue-500 hover:text-gtmblue-500" onclick="window.location.href='/jobs/signup?after_action=save_job&job_listing=3142231&source=job+listing&source_content=save_job_button'">Save</button></div><div class="inline-block h-12 w-full md:w-44"><button class="h-12 w-full rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-black border-black text-white disabled:bg-gray-400 disabled:border-gray-400 disabled:text-gray-700 hover:bg-gtmblue-500 hover:border-gtmblue-500" onclick="window.location.href='/jobs/3142231-customer-success-manager-enterprise-saas?autoOpenApplication=true'">Apply Now</button></div></div></div><div class="grid grid-cols-1 gap-6 rounded-b-xl bg-neutral-50 p-6 py-6 md:grid-cols-2"><div><span class="text-md font-semibold">Visa Sponsorship</span><p><span>Not Available</span></p></div><div><span class="text-md font-semibold">Remote Work Policy</span><p>In office - WFH flexibility</p></div><div><span class="text-md font-semibold">Relocation</span><span class="flex items-center">Allowed<span class="ml-1"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="haloIcon w-4 max-w-full"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.178 2.279c.51.255.924.668 1.18 1.179l7.363 14.728A2.636 2.636 0 0119.364 22H4.636a2.636 2.636 0 01-2.358-3.814L9.642 3.458a2.636 2.636 0 013.536-1.18zm-1.94 2.193L4.09 18.766A.852.852 0 004.853 20h14.294a.853.853 0 00.763-1.234L12.763 4.472a.852.852 0 00-1.526 0zM12 16a1 1 0 110 2 1 1 0 010-2zm0-8a1 1 0 011 1v4a1 1 0 11-2 0V9a1 1 0 011-1z" fill="currentColor"></path></svg></span></span></div><div><span class="text-md font-semibold">Skills</span><div class="flex flex-wrap"><div class="mr-2 mt-2 rounded-3xl border border-gray-300 bg-accent-persian-100 px-2 py-1 text-sm font-normal text-gray-800">Customer Relationship Management</div><div class="mr-2 mt-2 rounded-3xl border border-gray-300 bg-accent-persian-100 px-2 py-1 text-sm font-normal text-gray-800">Customer Retention</div><div class="mr-2 mt-2 rounded-3xl border border-gray-300 bg-accent-persian-100 px-2 py-1 text-sm font-normal text-gray-800">Customer Success</div><div class="mr-2 mt-2 rounded-3xl border border-gray-300 bg-accent-persian-100 px-2 py-1 text-sm font-normal text-gray-800">Subscriptions Billings/Renewals</div><div class="mr-2 mt-2 rounded-3xl border border-gray-300 bg-accent-persian-100 px-2 py-1 text-sm font-normal text-gray-800">Upselling and cross selling skills</div></div></div></div></div><div class="mt-6 rounded-xl border border-gray-400 px-6 py-6"><h2 class="mb-2 text-2xl font-semibold">About the job</h2><div class="relative"><div class="styles_description__xjvTf inline-block text-black" id="job-description"><p><strong>About BiteSpeed</strong></p> <p>Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.</p> <p>Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.</p> <p>💡 <strong>Read more about our mission and the story of commerce here!</strong></p> <p>Check out more about us here - <a href="https://www.bitespeed.co/" target="_blank" rel="nofollow">https://www.bitespeed.co/</a> and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).</p> <p>We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway)</p> <p><strong>Learn more about our investors here -</strong></p> <p>-BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- <a href="https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414" target="_blank" rel="nofollow">https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414</a></p> <p>-D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others- <a href="https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/" target="_blank" rel="nofollow">https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/</a></p> <p>-[Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital- <a href="https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital" target="_blank" rel="nofollow">https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital</a></p> <p><strong>About the role</strong></p> <p>We want to keep our <strong>customers for life.</strong> To do that, customer success is probably going to be our most important function and we want to treat it like that. </p> <p>So far our <strong>customer success function</strong> has been founder-led, we have a track record of <strong>200+ 5-star reviews</strong> (which we openly brag about (<strong><a href="https://apps.shopify.com/bitespeed-fb-messenger-chatbot" target="_blank" rel="nofollow">https://apps.shopify.com/bitespeed-fb-messenger-chatbot</a></strong>) and the envious <strong>net negative churn</strong> (to the extent where some of our customers pay 5-10X of what they started with).</p> <p>We're now at a point where we’ve scaled <strong>10X in the past year</strong> and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.</p> <p><strong>What you'll do</strong></p> <ul> <li><p>Your core job is to own our <strong>customer relationships</strong>, make them successful and fans of BiteSpeed</p></li> <li><p>Tracking <strong>product adoption</strong> for our customers, ensuring they are getting maximum value leading to upsells and expansion revenue</p></li> <li><p>Becoming a trusted <strong>product advisor</strong> for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed</p></li> <li><p>Managing <strong>cross-sells</strong> for new products and renewals, owning expansion revenue at an account level</p></li> <li><p>Building the playbook for our customer success function to scale for the next stage of growth</p></li> </ul> <p><strong>What makes you a good fit?</strong></p> <ul> <li><p>You care about delivering a <strong>service experience</strong> that parallels a Michelin star Italian restaurant</p></li> <li><p>You genuinely like <strong>helping people</strong> and making them successful</p></li> <li><p>You have <strong>3 to 5 years of experience</strong> managing customer success & support at an <strong>SMB SaaS startup</strong> (this is not a hard requirement);</p></li> <li><p>You have a genuine <strong>interest in conversations</strong> with people from different backgrounds to learn about their lives</p></li> </ul> <p><strong>Our Way of Life at BiteSpeed:</strong> <a href="https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e" target="_blank" rel="nofollow">https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e</a></p> <p><strong>Salary and Location</strong></p> <p><strong>Location:</strong> Bangalore</p> <p><strong>Expected CTC:</strong> We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team</p> <p><strong>Perks & Benefits</strong></p> <p>Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-</p> <ul> <li><p><strong>Health Insurance -</strong> Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us</p></li> <li><p><strong>Work From Home Budget -</strong> Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered</p></li> <li><p><strong>Quarterly Off-sites -</strong> Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking)</p></li> <li><p><strong>Cult Fitness Membership -</strong> All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often</p></li> <li><p><strong>Personal Development -</strong> We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing</p></li> <li><p><strong>Unlimited Leaves -</strong> We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion)</p></li> <li><p><strong>Salary In Advance -</strong> Trust first, by default. We pay out salaries in the first week of the month</p></li> </ul> </div></div><div class="inline-block !block"><button class="mx-auto mt-6 block h-12 w-full md:w-44 rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-black border-black text-white disabled:bg-gray-400 disabled:border-gray-400 disabled:text-gray-700 hover:bg-gtmblue-500 hover:border-gtmblue-500" onclick="window.location.href='/jobs/3142231-customer-success-manager-enterprise-saas?autoOpenApplication=true'">Apply Now</button></div></div></div><div class="mt-6 rounded-xl border border-brand-pink px-6 py-6 pb-0"><h2 class="text-2xl font-semibold text-brand-pink">About the company</h2><div class="mt-4 rounded-lg border border-gray-300 bg-white pb-4"><div class="p-4"><div class="flex w-full"><a class="content-center" href="/company/bitespeed-1"><div class="flex h-[64px] w-[64px] justify-center overflow-hidden rounded-2xl border border-gray-400 bg-gray-100"><img alt="BiteSpeed company logo" loading="lazy" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/7544837-2121e9ecd42df3a1f946db55d0c82357-medium_jpg.jpg?buster=1583613886" height="64" width="64" class="rounded-2xl object-contain"/></div></a><div class="pl-2 flex flex-col"><div class="flex space-x-2"><a class="text-neutral-1000 hover:underline focus:no-underline" href="/company/bitespeed-1"><h3 class="inline text-md font-semibold">BiteSpeed</h3></a><div class="flex items-center text-sm font-medium text-pop-green"><div class="mr-1 h-2 w-2 rounded-2xl bg-pop-green"></div>Actively Hiring</div></div><span class="text-md text-neutral-1000">Chat-based commerce for E-commerce brands </span><span class="text-xs italic text-neutral-500">11-50 Employees</span></div></div></div><div class="grid grid-cols-2 items-center gap-2 border-t border-gray-300 p-4 xs:flex xs:flex-wrap"><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Location" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MapIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Location"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/location/bangalore-urban">Bangalore Urban</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Size" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/CompanySizeIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Size"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">11-50</div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Type" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/StartupTypeIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Type"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">Enterprise Software Company</div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/saas">SaaS</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/enterprise-software">Enterprise Software</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/e-commerce">E-Commerce</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/chat">Chat</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/marketing-automation-2">Marketing Automation</a></div></div></div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 border-t border-gray-300 p-4 pb-4"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M2.5 10.5C2.75 8.25 3.75 6.5 6 5.5M4.50016 9C7.60916 9 9.75016 7.356 10.0002 3V2H7.99316C3.49316 2 2.00016 4 1.99316 6.5C1.99316 7 1.99316 8 2.99316 9H4.50016Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Early Stage</div><div class="styles_tooltip-text__bYBqF">Startup in initial stages</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="haloIcon" height="12" width="12"><path d="M3.613 17.79l.094-.083L10 11.415l3.293 3.292a1 1 0 001.32.083l.094-.083L19 10.415l1.293 1.292c.602.603 1.614.22 1.701-.593L22 11l-.002-4.06-.009-.087-.025-.119-.024-.076-.034-.081-.052-.098-.067-.096-.08-.09a1.014 1.014 0 00-.112-.097l-.11-.071-.114-.054-.105-.035-.117-.025-.06-.007L21 6h-4c-.852 0-1.297.986-.783 1.623l.076.084L17.585 9 14 12.585l-3.293-3.292a1 1 0 00-1.32-.083l-.094.083-7 7a1 1 0 001.32 1.497z" fill="currentColor"></path></svg><div class="line-clamp-1">Growing fast</div><div class="styles_tooltip-text__bYBqF">Showed strong hiring growth in the past month</div></div></li></ul></div><div class="mb-4 border-b border-t border-gray-300 bg-white p-4"><h4 class="mb-4 text-md font-medium text-black">Employees joined from</h4><div class="flex w-full flex-col flex-wrap justify-between gap-2 md:flex-row md:items-center"><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://microsoft.com" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/85843e6d7626b5499add7f0f5033ef6848bb024559eddf24a260fbd023d3264e" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Microsoft</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://zepel.io" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/be61393d696158260c467b0d9d779cb85dbcd5123492fed8f6ddc1b20f7ceb33" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Zepel.io</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://germ.io" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/895a7bdaa27ffbcd4f70f58c2fdeac4e447530a4540f97483e77dbfacbeeb9e9" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">germ.io</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://vaffle.in" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/c208d4a90821ed6a7d03fbfa7337e38c7e3c10ee95d3a367e9f5355a27d1e4a8" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Vaffle</div></a></div><div class="flex flex-shrink-0 items-center text-black"><a class="flex items-center text-black" href="https://stellarservices.com" rel="noreferrer nofollow" target="_blank"><img alt="image" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://spider-images.wellfound.com/company_logos/39df74003c2e6a9410cf1210ad19453d9234ca7896b22e0b1558bddfe5882eb4" height="64" width="64" class="h-10 w-10 rounded-lg border border-gray-400 bg-gray-100 object-contain"/><div class="pl-2 text-sm font-light">Stellar Services</div></a></div></div></div><a class="flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1">Learn more about BiteSpeed <img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20"/></a></div><div class="mb-8 w-full flex-col space-y-4 pt-4"><div class="relative rounded-lg border border-gray-400 bg-white p-4"><a rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1/funding"><h3 class="text-lg font-semibold text-black">Funding</h3></a><div class="mt-4 flex rounded-lg bg-brand-burgandy p-4 text-center"><div class="w-1/2 border-r border-white"><div class="text-xs text-gray-400">AMOUNT RAISED</div><div class="text-m font-semibold text-white">$5.6M</div></div><div class="w-1/2 border-l border-white"><div class="text-xs text-gray-400">FUNDED OVER</div><div class="text-m font-semibold text-white">3 rounds</div></div></div><div class="mt-4 text-lg font-semibold">Rounds</div><div class="flex flex-col gap-0 xs:flex-row"><div class="mt-4 inline-flex items-center text-center"><div class="styles_component__Lh22T styles_medium__XQhxx !z-0 my-auto">A</div><span class="ml-1 text-lg font-semibold">$3,450,000</span></div><div class="inline-flex items-center text-center xs:mt-4"><span class="text-s flex items-center space-x-2 xs:ml-3">Series A - Jan 2024<span class="ml-1 inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+2</span></span></div></div><div class="flex justify-center"><a class="mt-4 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1/funding">View BiteSpeed's funding history<img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20" class="ml-2 h-5 w-5 align-middle"/></a></div></div><div class="relative rounded-lg border border-gray-400 bg-white p-4"><a rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1/culture_and_benefits"><h3 class="text-lg font-semibold text-black">Perks</h3></a><div class="grid w-full grid-cols-1 gap-4 sm:grid-cols-3 max-xs:grid-cols-2"><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" id="hospital-shield_svg__Regular" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.hospital-shield_svg__cls-1{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="hospital-shield_svg__cls-1" d="M17.25 9a.75.75 0 0 0-.75-.75h-2.25V6a.75.75 0 0 0-.75-.75h-3a.75.75 0 0 0-.75.75v2.25H7.5a.75.75 0 0 0-.75.75v3a.75.75 0 0 0 .75.75h2.25V15a.75.75 0 0 0 .75.75h3a.75.75 0 0 0 .75-.75v-2.25h2.25a.75.75 0 0 0 .75-.75z"></path><path class="hospital-shield_svg__cls-1" d="M2.25 3.923v7.614A11.907 11.907 0 0 0 9.882 22.65l1.041.4a3 3 0 0 0 2.154 0l1.041-.4a11.907 11.907 0 0 0 7.632-11.113V3.923a1.486 1.486 0 0 0-.868-1.362A21.7 21.7 0 0 0 12 .75a21.7 21.7 0 0 0-8.882 1.811 1.486 1.486 0 0 0-.868 1.362z"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Healthcare benefits</span><div class="text-sm text-neutral-500">Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us</div></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.house-chimney-2_svg__a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="house-chimney-2_svg__a" d="M3.754 13.923v8.25h6v-6a1.5 1.5 0 0 1 1.5-1.5h1.5a1.5 1.5 0 0 1 1.5 1.5v6h6v-8.25M.754 12.423l10.19-10.189a1.5 1.5 0 0 1 2.121 0l10.189 10.189M16.504 5.673v-1.5h3.75v5.25"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Remote friendly</span><div class="text-sm text-neutral-500">Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered</div></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" id="beach-palm-water_svg__Regular" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.beach-palm-water_svg__cls-1{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="beach-palm-water_svg__cls-1" d="M21 18.55a20.2 20.2 0 0 0-9-1.8 20.2 20.2 0 0 0-9 1.8M15.752 8.477l-.767 8.433M8.906 16.922l4.946-9.067M13.852 7.855l8.276 2.709A.75.75 0 0 0 23.1 9.7a4.73 4.73 0 0 0-3.6-4.016 6.814 6.814 0 0 0-2.4-.082M13.852 7.855L6.317 9.9a.75.75 0 0 1-.934-.873A4.756 4.756 0 0 1 9 4.937a6.347 6.347 0 0 1 3.112.079"></path><path class="beach-palm-water_svg__cls-1" d="M18.7 5.567l3.1-3.116a.747.747 0 0 0-.21-1.211 4.871 4.871 0 0 0-5.089.51 3.7 3.7 0 0 0-1.282 2.01M10.3 4.784L8.348 2.668a.747.747 0 0 1 .392-1.242 13.166 13.166 0 0 1 2.51-.239 5.084 5.084 0 0 1 3.968 2.573M.75 23.25a5.511 5.511 0 0 0 4.5-1.5 4.547 4.547 0 0 0 6.75 0 4.547 4.547 0 0 0 6.75 0 5.511 5.511 0 0 0 4.5 1.5"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Generous vacation</span><div class="text-sm text-neutral-500">Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking)</div></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" id="fitness-dumbbell_svg__Regular" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.fitness-dumbbell_svg__cls-1{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="fitness-dumbbell_svg__cls-1" d="M16.318 1.189a1.5 1.5 0 0 0 0 2.121l4.371 4.371a1.5 1.5 0 0 0 2.122-2.121l-4.372-4.371a1.5 1.5 0 0 0-2.121 0z"></path><path class="fitness-dumbbell_svg__cls-1" d="M12.075 1.188a1.5 1.5 0 0 0 0 2.122l8.615 8.615A1.5 1.5 0 1 0 22.811 9.8L14.2 1.188a1.5 1.5 0 0 0-2.125 0zM1.189 16.318a1.5 1.5 0 0 1 2.122 0l4.371 4.371a1.5 1.5 0 0 1-2.121 2.121l-4.372-4.371a1.5 1.5 0 0 1 0-2.121z"></path><path class="fitness-dumbbell_svg__cls-1" d="M1.189 12.074a1.5 1.5 0 0 1 2.121 0l8.615 8.615A1.5 1.5 0 0 1 9.8 22.811L1.189 14.2a1.5 1.5 0 0 1 0-2.126z"></path><path class="fitness-dumbbell_svg__cls-1" d="M5.802 10.499h12.395v3H5.802z" transform="rotate(-45 12 12)"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Wellness benefits</span><div class="text-sm text-neutral-500">All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often</div></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.people-woman-graduate_svg__a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="people-woman-graduate_svg__a" d="M17.223 6a5.25 5.25 0 1 1-10.5 0V.75h10.5zM.723.75h22.5M6.723 5.25h10.5M2.223.75v7.5M6.9 14.804l5.073 3.946 5.072-3.946M22.446 23.25a10.5 10.5 0 0 0-20.946 0M6.776 6.75S6.723 10.5 3.723 12M17.169 6.75s.054 3.75 3.054 5.25"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Professional development</span><div class="text-sm text-neutral-500">We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing</div></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.rating-star-circle_svg__a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="rating-star-circle_svg__a" d="M12.593 6.8l1.4 2.95h2.377a.651.651 0 0 1 .469 1.114l-2.187 1.946 1.209 2.778a.658.658 0 0 1-.938.823L12 14.767l-2.923 1.644a.658.658 0 0 1-.938-.823l1.209-2.778-2.183-1.946a.651.651 0 0 1 .469-1.114h2.377l1.4-2.95a.665.665 0 0 1 1.182 0z"></path><circle class="rating-star-circle_svg__a" cx="12" cy="12" r="11.25"></circle></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Miscellaneous</span><div class="text-sm text-neutral-500">We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion)</div></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.rating-star-circle_svg__a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="rating-star-circle_svg__a" d="M12.593 6.8l1.4 2.95h2.377a.651.651 0 0 1 .469 1.114l-2.187 1.946 1.209 2.778a.658.658 0 0 1-.938.823L12 14.767l-2.923 1.644a.658.658 0 0 1-.938-.823l1.209-2.778-2.183-1.946a.651.651 0 0 1 .469-1.114h2.377l1.4-2.95a.665.665 0 0 1 1.182 0z"></path><circle class="rating-star-circle_svg__a" cx="12" cy="12" r="11.25"></circle></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Miscellaneous</span><div class="text-sm text-neutral-500">Trust first, by default. We pay out salaries in the first week of the month</div></div></div></div><div class="mt-4 flex justify-center"><a class="mt-4 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/bitespeed-1/culture_and_benefits">Explore BiteSpeed's perks and benefits<img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20" class="ml-2 h-5 w-5 align-middle"/></a></div></div></div></div><div class="mb-6 mt-6 rounded-xl border border-neutral-200 px-6 py-6"><h2 class="text-2xl font-semibold">Similar Jobs</h2><div class="mt-6 grid gap-x-4 gap-y-4 sm:grid-cols-3"><div class="flex flex-col rounded-lg border border-gray-400 sm:min-h-[353px]"><header class="grow"><div class="h-12 rounded-t-lg" style="background-color:#FAFAFA;opacity:0.85"></div><a class="relative -top-8 left-4 flex h-16 w-16 items-center justify-center bg-white" 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src="/cdn-cgi/image/width=128,height=128,fit=contain,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/9879396-9103124aec0bda7444d9ad0a0e73a16f-medium_jpg.jpg?buster=1699340301" height="64" width="64" class=""/></a><div class="-mt-6 h-[100px] px-4"><a class="text-md font-semibold text-black" rel="noopener noreferrer" target="_blank" href="/company/kasplo">Kasplo</a><div class="line-clamp-3 text-md font-normal text-gray-800">Kasplo is a versatile email service for businesses, offering scalability, and customizable features</div></div></header><footer class="flex w-full flex-col gap-4 p-4"><div class="rounded-md border border-gray-400"><a rel="noopener noreferrer" target="_blank" href="/jobs/3083097-customer-success-specialist"><div class="p-4"><div class="line-clamp-1 text-md font-medium text-black">Customer Success Specialist</div><div class="line-clamp-1 text-md font-normal text-black">₹6L – ₹9L</div></div></a></div><div class="inline-block w-full"><button 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