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U+A640-A69F, U+FE2E-FE2F; } /* cyrillic */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4kaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; } /* greek-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4saVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+1F00-1FFF; } /* greek */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4jaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0370-0377, U+037A-037F, U+0384-038A, U+038C, U+038E-03A1, U+03A3-03FF; } /* hebrew */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4iaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0307-0308, U+0590-05FF, U+200C-2010, U+20AA, U+25CC, U+FB1D-FB4F; } /* math */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x5caVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0302-0303, U+0305, U+0307-0308, U+0310, U+0312, U+0315, U+031A, U+0326-0327, U+032C, U+032F-0330, U+0332-0333, U+0338, U+033A, U+0346, U+034D, U+0391-03A1, U+03A3-03A9, U+03B1-03C9, U+03D1, U+03D5-03D6, U+03F0-03F1, U+03F4-03F5, U+2016-2017, U+2034-2038, U+203C, U+2040, U+2043, U+2047, U+2050, U+2057, U+205F, U+2070-2071, U+2074-208E, U+2090-209C, U+20D0-20DC, U+20E1, U+20E5-20EF, U+2100-2112, U+2114-2115, U+2117-2121, U+2123-214F, U+2190, U+2192, U+2194-21AE, U+21B0-21E5, U+21F1-21F2, U+21F4-2211, U+2213-2214, U+2216-22FF, U+2308-230B, U+2310, U+2319, U+231C-2321, U+2336-237A, U+237C, U+2395, U+239B-23B7, U+23D0, U+23DC-23E1, U+2474-2475, U+25AF, U+25B3, U+25B7, U+25BD, U+25C1, U+25CA, U+25CC, U+25FB, U+266D-266F, U+27C0-27FF, U+2900-2AFF, U+2B0E-2B11, U+2B30-2B4C, U+2BFE, U+3030, U+FF5B, U+FF5D, U+1D400-1D7FF, U+1EE00-1EEFF; } /* symbols */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x5OaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0001-000C, U+000E-001F, U+007F-009F, U+20DD-20E0, U+20E2-20E4, U+2150-218F, U+2190, U+2192, U+2194-2199, U+21AF, U+21E6-21F0, U+21F3, U+2218-2219, U+2299, U+22C4-22C6, U+2300-243F, U+2440-244A, U+2460-24FF, U+25A0-27BF, U+2800-28FF, U+2921-2922, U+2981, U+29BF, U+29EB, U+2B00-2BFF, U+4DC0-4DFF, U+FFF9-FFFB, U+10140-1018E, U+10190-1019C, U+101A0, U+101D0-101FD, U+102E0-102FB, U+10E60-10E7E, U+1D2C0-1D2D3, U+1D2E0-1D37F, U+1F000-1F0FF, U+1F100-1F1AD, U+1F1E6-1F1FF, U+1F30D-1F30F, U+1F315, U+1F31C, U+1F31E, U+1F320-1F32C, U+1F336, U+1F378, U+1F37D, U+1F382, U+1F393-1F39F, U+1F3A7-1F3A8, U+1F3AC-1F3AF, U+1F3C2, U+1F3C4-1F3C6, U+1F3CA-1F3CE, U+1F3D4-1F3E0, U+1F3ED, U+1F3F1-1F3F3, U+1F3F5-1F3F7, U+1F408, U+1F415, U+1F41F, U+1F426, U+1F43F, U+1F441-1F442, U+1F444, U+1F446-1F449, U+1F44C-1F44E, U+1F453, U+1F46A, U+1F47D, U+1F4A3, U+1F4B0, U+1F4B3, U+1F4B9, U+1F4BB, U+1F4BF, U+1F4C8-1F4CB, U+1F4D6, U+1F4DA, U+1F4DF, U+1F4E3-1F4E6, U+1F4EA-1F4ED, U+1F4F7, U+1F4F9-1F4FB, U+1F4FD-1F4FE, U+1F503, U+1F507-1F50B, U+1F50D, U+1F512-1F513, U+1F53E-1F54A, U+1F54F-1F5FA, U+1F610, U+1F650-1F67F, U+1F687, U+1F68D, U+1F691, U+1F694, U+1F698, U+1F6AD, U+1F6B2, U+1F6B9-1F6BA, U+1F6BC, U+1F6C6-1F6CF, U+1F6D3-1F6D7, U+1F6E0-1F6EA, U+1F6F0-1F6F3, U+1F6F7-1F6FC, U+1F700-1F7FF, U+1F800-1F80B, U+1F810-1F847, U+1F850-1F859, U+1F860-1F887, U+1F890-1F8AD, U+1F8B0-1F8BB, U+1F8C0-1F8C1, U+1F900-1F90B, U+1F93B, U+1F946, U+1F984, U+1F996, U+1F9E9, U+1FA00-1FA6F, U+1FA70-1FA7C, U+1FA80-1FA89, U+1FA8F-1FAC6, U+1FACE-1FADC, U+1FADF-1FAE9, U+1FAF0-1FAF8, U+1FB00-1FBFF; } /* vietnamese */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4vaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329, U+1EA0-1EF9, U+20AB; } /* latin-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4uaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0100-02BA, U+02BD-02C5, U+02C7-02CC, U+02CE-02D7, U+02DD-02FF, U+0304, U+0308, U+0329, U+1D00-1DBF, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF; } /* latin */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 600; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsgH1x4gaVQUwaEQXjM.woff) format('woff'); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; } /* cyrillic-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4taVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0460-052F, U+1C80-1C8A, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F; } /* cyrillic */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4kaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; } /* greek-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4saVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+1F00-1FFF; } /* greek */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4jaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0370-0377, U+037A-037F, U+0384-038A, U+038C, U+038E-03A1, U+03A3-03FF; } /* hebrew */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4iaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0307-0308, U+0590-05FF, U+200C-2010, U+20AA, U+25CC, U+FB1D-FB4F; } /* math */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x5caVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0302-0303, U+0305, U+0307-0308, U+0310, U+0312, U+0315, U+031A, U+0326-0327, U+032C, U+032F-0330, U+0332-0333, U+0338, U+033A, U+0346, U+034D, U+0391-03A1, U+03A3-03A9, U+03B1-03C9, U+03D1, U+03D5-03D6, U+03F0-03F1, U+03F4-03F5, U+2016-2017, U+2034-2038, U+203C, U+2040, U+2043, U+2047, U+2050, U+2057, U+205F, U+2070-2071, U+2074-208E, U+2090-209C, U+20D0-20DC, U+20E1, U+20E5-20EF, U+2100-2112, U+2114-2115, U+2117-2121, U+2123-214F, U+2190, U+2192, U+2194-21AE, U+21B0-21E5, U+21F1-21F2, U+21F4-2211, U+2213-2214, U+2216-22FF, U+2308-230B, U+2310, U+2319, U+231C-2321, U+2336-237A, U+237C, U+2395, U+239B-23B7, U+23D0, U+23DC-23E1, U+2474-2475, U+25AF, U+25B3, U+25B7, U+25BD, U+25C1, U+25CA, U+25CC, U+25FB, U+266D-266F, U+27C0-27FF, U+2900-2AFF, U+2B0E-2B11, U+2B30-2B4C, U+2BFE, U+3030, U+FF5B, U+FF5D, U+1D400-1D7FF, U+1EE00-1EEFF; } /* symbols */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x5OaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0001-000C, U+000E-001F, U+007F-009F, U+20DD-20E0, U+20E2-20E4, U+2150-218F, U+2190, U+2192, U+2194-2199, U+21AF, U+21E6-21F0, U+21F3, U+2218-2219, U+2299, U+22C4-22C6, U+2300-243F, U+2440-244A, U+2460-24FF, U+25A0-27BF, U+2800-28FF, U+2921-2922, U+2981, U+29BF, U+29EB, U+2B00-2BFF, U+4DC0-4DFF, U+FFF9-FFFB, U+10140-1018E, U+10190-1019C, U+101A0, U+101D0-101FD, U+102E0-102FB, U+10E60-10E7E, U+1D2C0-1D2D3, U+1D2E0-1D37F, U+1F000-1F0FF, U+1F100-1F1AD, U+1F1E6-1F1FF, U+1F30D-1F30F, U+1F315, U+1F31C, U+1F31E, U+1F320-1F32C, U+1F336, U+1F378, U+1F37D, U+1F382, U+1F393-1F39F, U+1F3A7-1F3A8, U+1F3AC-1F3AF, U+1F3C2, U+1F3C4-1F3C6, U+1F3CA-1F3CE, U+1F3D4-1F3E0, U+1F3ED, U+1F3F1-1F3F3, U+1F3F5-1F3F7, U+1F408, U+1F415, U+1F41F, U+1F426, U+1F43F, U+1F441-1F442, U+1F444, U+1F446-1F449, U+1F44C-1F44E, U+1F453, U+1F46A, U+1F47D, U+1F4A3, U+1F4B0, U+1F4B3, U+1F4B9, U+1F4BB, U+1F4BF, U+1F4C8-1F4CB, U+1F4D6, U+1F4DA, U+1F4DF, U+1F4E3-1F4E6, U+1F4EA-1F4ED, U+1F4F7, U+1F4F9-1F4FB, U+1F4FD-1F4FE, U+1F503, U+1F507-1F50B, U+1F50D, U+1F512-1F513, U+1F53E-1F54A, U+1F54F-1F5FA, U+1F610, U+1F650-1F67F, U+1F687, U+1F68D, U+1F691, U+1F694, U+1F698, U+1F6AD, U+1F6B2, U+1F6B9-1F6BA, U+1F6BC, U+1F6C6-1F6CF, U+1F6D3-1F6D7, U+1F6E0-1F6EA, U+1F6F0-1F6F3, U+1F6F7-1F6FC, U+1F700-1F7FF, U+1F800-1F80B, U+1F810-1F847, U+1F850-1F859, U+1F860-1F887, U+1F890-1F8AD, U+1F8B0-1F8BB, U+1F8C0-1F8C1, U+1F900-1F90B, U+1F93B, U+1F946, U+1F984, U+1F996, U+1F9E9, U+1FA00-1FA6F, U+1FA70-1FA7C, U+1FA80-1FA89, U+1FA8F-1FAC6, U+1FACE-1FADC, U+1FADF-1FAE9, U+1FAF0-1FAF8, U+1FB00-1FBFF; } /* vietnamese */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4vaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329, U+1EA0-1EF9, U+20AB; } /* latin-ext */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4uaVQUwaEQXjN_mQ.woff) format('woff'); unicode-range: U+0100-02BA, U+02BD-02C5, U+02C7-02CC, U+02CE-02D7, U+02DD-02FF, U+0304, U+0308, U+0329, U+1D00-1DBF, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF; } /* latin */ @font-face { font-family: 'Open Sans'; font-style: normal; font-weight: 700; font-stretch: normal; font-display: swap; src: url(https://fonts.gstatic.com/s/opensans/v40/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsg-1x4gaVQUwaEQXjM.woff) format('woff'); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }/* cyrillic-ext */ @font-face { font-family: 'Source Sans Pro'; font-style: normal; font-weight: 300; font-display: swap; src: url(https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwmhdo3cOWxy40.woff) format('woff'); unicode-range: U+0460-052F, U+1C80-1C8A, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F; } /* cyrillic */ @font-face { font-family: 'Source Sans Pro'; font-style: normal; font-weight: 300; font-display: swap; src: url(https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwkxdo3cOWxy40.woff) format('woff'); unicode-range: U+0301, U+0400-045F, U+0490-0491, U+04B0-04B1, U+2116; } /* greek-ext */ @font-face { font-family: 'Source Sans Pro'; font-style: normal; font-weight: 300; font-display: swap; src: url(https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwmxdo3cOWxy40.woff) format('woff'); unicode-range: U+1F00-1FFF; } /* greek */ @font-face { font-family: 'Source Sans Pro'; font-style: normal; font-weight: 300; font-display: swap; src: url(https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwlBdo3cOWxy40.woff) format('woff'); unicode-range: U+0370-0377, U+037A-037F, U+0384-038A, U+038C, U+038E-03A1, U+03A3-03FF; } /* vietnamese */ @font-face { font-family: 'Source Sans Pro'; font-style: normal; font-weight: 300; font-display: swap; src: url(https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ik4zwmBdo3cOWxy40.woff) format('woff'); unicode-range: U+0102-0103, U+0110-0111, U+0128-0129, U+0168-0169, U+01A0-01A1, U+01AF-01B0, U+0300-0301, U+0303-0304, U+0308-0309, U+0323, U+0329, U+1EA0-1EF9, U+20AB; } /* latin-ext */ @font-face { font-family: 'Source Sans Pro'; font-style: normal; font-weight: 300; font-display: swap; src: 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th-sticky-header"> <header class="banner navbar navbar-default navbar-static-top " role="banner" data-transparent-header="true">  <div class="top-nav"> <div class="container"> <div class="row col-md-12"> <div class="top-nav-text"> <p>NEW: Coral has launched a live Q&A tool. <a href="/qanda">Go here to learn more</a>.</p> </div> <div class="top-nav-icon-blocks"><div class="icon-block"><p><a target="_blank" href='https://coralproject.us12.list-manage.com/subscribe?u=fc712012ab5581f5843733288&id=f78868808d'><i class='far fa-paper-plane'></i><span>Sign up for our newsletter</span></a></p></div></div> </div> </div> </div> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle collapsed" data-toggle="collapse" data-target=".navbar-collapse"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <div id="logo"> <a href="https://coralproject.net/"> <img 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menu-item menu-item-type-post_type menu-item-object-page menu-item-1088"><a href="https://coralproject.net/pricing/">Get started</a></li> </ul> </nav> </div> </header> <div class="wrap" role="document"> <div class="content"> <div class="inner-container"> <h1 class="entry-title">Research</h1> <section class="content-editor"> <div data-elementor-type="wp-post" data-elementor-id="300" class="elementor elementor-300"> <div class="elementor-inner"> <div class="elementor-section-wrap"> <section class="elementor-section elementor-top-section elementor-element elementor-element-10cdcc03 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle" data-id="10cdcc03" data-element_type="section" data-settings="{"background_background":"classic","animation":"none"}"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a2ea312" data-id="7a2ea312" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-17dc8523 elementor-widget elementor-widget-spacer" data-id="17dc8523" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-787d0551 elementor-view-default elementor-position-top elementor-widget elementor-widget-themo-header" data-id="787d0551" data-element_type="widget" data-settings="{"_animation":"none"}" data-widget_type="themo-header.default"> <div class="elementor-widget-container"> <div class="th-header-wrap"> <div class="elementor-icon-box-wrapper "> <div class="elementor-icon-box-content"> <h1 class="elementor-icon-box-title"> Our research </h1> <p class="elementor-icon-box-description">It's where it all starts</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-2dee5f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2dee5f9" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a97bda" data-id="9a97bda" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-324a136 elementor-widget elementor-widget-spacer" data-id="324a136" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-833fe85 elementor-widget elementor-widget-heading" data-id="833fe85" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">User-Centered Research</h2> </div> </div> <div class="elementor-element elementor-element-76e04ab elementor-widget elementor-widget-text-editor" data-id="76e04ab" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p>Everything we do is centered around users. We’ve talked to more than 350 people from 150 newsrooms in 30 countries. We’ve talked to frequent commenters, trolls, people who have been harassed out of the comments, and people who never comment.</p><p>We conducted a survey on journalism and harassment. We brought commenters and college students into newsrooms, and community activists into universities. We crafted user personas and aggregated needs to develop our roadmap and inform our decisions. Here you can read the results of our work.</p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4a24a65 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4a24a65" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-wider"> <div class="elementor-row"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-444851f" data-id="444851f" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-c73e85c elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="c73e85c" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog//interviews-with-frequent-commenters/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog//interviews-with-frequent-commenters/">Commenter Study</a> </h5> <p class="elementor-icon-box-description">Read a behavioral study of commenters and their needs</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-0c27381 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="0c27381" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/meet-our-users"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/meet-our-users">User Personas</a> </h5> <p class="elementor-icon-box-description">Our User Personas guide us in all the work we do</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-930be6f elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="930be6f" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://coralproject.net/blog/the-power-of-human-moderation/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://coralproject.net/blog/the-power-of-human-moderation/">Moderator Study</a> </h5> <p class="elementor-icon-box-description">Read an in-depth analysis of moderator styles, based on interviews with Talk community managers</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-251d67f" data-id="251d67f" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-6da2f39 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="6da2f39" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/cards"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/cards">Cards Against Community</a> </h5> <p class="elementor-icon-box-description">Play our free card game, encouraging discussion around community tools</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-8348308 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="8348308" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://trello.com/b/Dhrb4D74/corals-needs-public"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://trello.com/b/Dhrb4D74/corals-needs-public">Audience Needs</a> </h5> <p class="elementor-icon-box-description">See our aggregate list of audience needs from our early research</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-a48dfae elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a48dfae" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4034b49" data-id="4034b49" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-6ee6e44 elementor-widget elementor-widget-spacer" data-id="6ee6e44" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-b3eac32 elementor-widget elementor-widget-heading" data-id="b3eac32" data-element_type="widget" id="academic-studies" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Academic Studies</h2> </div> </div> <div class="elementor-element elementor-element-a9a4033 elementor-widget elementor-widget-text-editor" data-id="a9a4033" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p>We frequently work with academics and other institutions to learn more about online communities and how to make them more productive and inclusive. If you’re interested in collaborating with us on a future study, <a href="/contact">get in touch.</a></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-f389d92 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f389d92" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-wider"> <div class="elementor-row"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-11d1190" data-id="11d1190" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-da29328 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="da29328" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/survey-marginalized-voices/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/survey-marginalized-voices/">Marginalized Voices Study</a> </h5> <p class="elementor-icon-box-description">A study on women of color and gender non-binary people of color in comment spaces, conducted by Prof Meredith Clark</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-c43a022 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="c43a022" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/raising-womens-voices/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/raising-womens-voices/">Women in Comment Spaces</a> </h5> <p class="elementor-icon-box-description">A study of women in comment spaces by Marie Tessier, fellow at the University of Missouri</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-88a4ccb elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="88a4ccb" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/the-real-name-fallacy/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/the-real-name-fallacy/">The Real Name Fallacy</a> </h5> <p class="elementor-icon-box-description">A review of the effects of real names in online communities by J. Nathan Matias, a researcher at MIT</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cee097c" data-id="cee097c" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-65a4d6b elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="65a4d6b" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/12000-people-have-something-to-say/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/12000-people-have-something-to-say/">Commenter Survey</a> </h5> <p class="elementor-icon-box-description">One of the largest-ever surveys of commenters, centered on 20 different news organizations, by The Center for Media Engagement</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-9d6cb00 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="9d6cb00" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/the-math-behind-the-metrics/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/the-math-behind-the-metrics/">Research into Comment Quality Scores</a> </h5> <p class="elementor-icon-box-description">An examination of different formulae to score comments by Francis Tseng, former OpenNews Fellow</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-48fa5fd elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="48fa5fd" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/artificial-moderation-a-reading-list/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/artificial-moderation-a-reading-list/">Artificial Moderation</a> </h5> <p class="elementor-icon-box-description">An informal literature review of moderation studies by Nicholas Diakopoulos of the University of Maryland</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-bf4b97d elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="bf4b97d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-751df17" data-id="751df17" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-7f4a469 elementor-widget elementor-widget-spacer" data-id="7f4a469" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-f2d87a2 elementor-widget elementor-widget-heading" data-id="f2d87a2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Events & Workshops</h2> </div> </div> <div class="elementor-element elementor-element-30b145a elementor-widget elementor-widget-text-editor" data-id="30b145a" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p>We host events to inform and improve our work, running workshops and discussions about what we do. We also hold gatherings in newsrooms, colleges, and at events around the world. Tell us if you’d like to host an event with us.</p><p>Previous workshops/sessions include: United Nations Alliance of Civilizations, SRCCON, World Editor’s Forum, Internet Freedom Festival, Online News Association Conference, MozFest, People-Powered Publishing, Newsgeist, Association for Alternative News Media, SXSW, The Engagement Summit, SND Makes, Community Managers Meetup, Taking Back the News, FOO Camp, ReporterForum, BarCamp, MediaParty, International Journalism Festival, National Press Foundation, Newspaper Association of America, Media Law Resource Center Forum, NEO Media Lab in Buenos Aires, Media Learning Seminar, Internet Governance Forum, Al Neuharth Free Spirit and Journalism Conference, Poynter Annotation Summit, Digital Journalism World, NICAR, Hacks/Hackers New York and London, gatherings for students at Boston colleges, Howard University, the New School, various newsrooms.</p> </div> </div> </div> <div class="elementor-element elementor-element-4dcc5fc elementor-widget elementor-widget-spacer" data-id="4dcc5fc" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e5cd800 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e5cd800" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-wider"> <div class="elementor-row"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-91c0f31" data-id="91c0f31" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-d7183d6 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="d7183d6" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/beyond-comments-our-first-event/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/beyond-comments-our-first-event/">Beyond Comments</a> </h5> <p class="elementor-icon-box-description">A discussion of our event ‘Beyond Comments: Building Better Conversations’, held jointly with MIT Media Lab</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-8e270d8 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="8e270d8" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/alternative-news-editors-offer-alternatives-to-commenting/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/alternative-news-editors-offer-alternatives-to-commenting/">More Than Commenting</a> </h5> <p class="elementor-icon-box-description">The results of our session at the Association for Alternative News Media</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f94e517" data-id="f94e517" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-29b5c92 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="29b5c92" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="/blog/our-first-hackathon/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="/blog/our-first-hackathon/">Communities of Data Hackathon</a> </h5> <p class="elementor-icon-box-description">The results of our hackathon, ‘Communities of Data’, held jointly with The Washington Post</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-adc202f elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="adc202f" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://www.youtube.com/watch?v=E3N6d5WotFM"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://www.youtube.com/watch?v=E3N6d5WotFM">Get Back Your Communities</a> </h5> <p class="elementor-icon-box-description">A talk from our Project Lead at the Digital Innovators' Summit in Berlin</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-d043fe6 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d043fe6" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-row"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c40f2a7" data-id="c40f2a7" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-adbdf96 elementor-widget elementor-widget-spacer" data-id="adbdf96" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-60d9c25 elementor-widget elementor-widget-heading" data-id="60d9c25" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Articles</h2> </div> </div> <div class="elementor-element elementor-element-286bf58 elementor-widget elementor-widget-text-editor" data-id="286bf58" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p>We commission articles from experts on community management and technology, and publish them as part of <a href="https://guides.coralproject.net">a practical series of guides </a>around community and engagement for newsrooms. They’re all free and available on a Creative Commons license to translate, adapt, share.</p> </div> </div> </div> <div class="elementor-element elementor-element-dde5d2a elementor-widget elementor-widget-spacer" data-id="dde5d2a" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-6842c38 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="6842c38" data-element_type="section" data-settings="{"background_background":"classic"}"> <div class="elementor-container elementor-column-gap-wider"> <div class="elementor-row"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-863650c" data-id="863650c" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-cede029 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="cede029" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/start-here/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/start-here/">Start Here</a> </h5> <p class="elementor-icon-box-description">A series of guides outlining the basics of community creation and management</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-63259d8 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="63259d8" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/engage-in-the-comments/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/engage-in-the-comments/">How to Engage</a> </h5> <p class="elementor-icon-box-description">An in-depth guide for journalists on how to interact with readers in the comments </p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-86be458 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="86be458" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/supporting-emotional-labor-in-moderation/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/supporting-emotional-labor-in-moderation/">Support Your Moderators</a> </h5> <p class="elementor-icon-box-description">Comment moderation can be a thankless task. This guide outlines the emotional labor involved, and explains how to support your team </p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0212be3" data-id="0212be3" data-element_type="column"> <div class="elementor-column-wrap elementor-element-populated"> <div class="elementor-widget-wrap"> <div class="elementor-element elementor-element-b3b473a elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="b3b473a" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/case-studies/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/case-studies/">Case Studies</a> </h5> <p class="elementor-icon-box-description">A series of best practices and personal stories about successful online communities </p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-24c8937 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="24c8937" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/forms-audience-engagement/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/forms-audience-engagement/">How to Use Forms Effectively</a> </h5> <p class="elementor-icon-box-description">A detailed guide to asking your community for expertise and assistance</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-05533b6 elementor-position-left elementor-view-default elementor-widget elementor-widget-themo-service-block" data-id="05533b6" data-element_type="widget" data-widget_type="themo-service-block.default"> <div class="elementor-widget-container"> <div class="th-service-block-w"> <div class="elementor-icon-box-wrapper th-show-icon"> <div class="elementor-icon-box-icon th-icon-size-sm"> <a class="elementor-icon " href="https://guides.coralproject.net/resources/"> <i aria-hidden="true" class="fas fa-star"></i> </a> </div> <div class="elementor-icon-box-content"> <h5 class="elementor-icon-box-title"> <a href="https://guides.coralproject.net/resources/">More Reading</a> </h5> <p 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