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JetBrains Account help – Licensing and Purchasing FAQ
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It provides easy and safe access to your licenses, seamless upgrades, and smooth migration to new hardware. For Commercial customers, JetBrains Account is a simple and convenient way to access and manage your purchases, distribute licenses to users, view your order history, and more.</p> </div> </div> <div class="g-row"> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201882249-Getting-Started">Getting Started</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/208459005-What-is-a-JetBrains-Account">What is a JetBrains Account?</a> </li> <li> <a href="/hc/en-gb/articles/207737419-Creating-a-JetBrains-Account">Creating a JetBrains Account</a> </li> <li> <a href="/hc/en-gb/articles/7654171906706-Linking-multiple-email-addresses-to-your-JetBrains-Account">Linking multiple email addresses to your JetBrains Account</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201882259-Purchasing-and-Upgrading">Purchasing and Upgrading</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/16269809436690-Cancel-a-personal-subscription">Cancel a personal subscription</a> </li> <li> <a href="/hc/en-gb/articles/115001327130-Renewing-Subscriptions">Renewing Subscriptions</a> </li> <li> <a href="/hc/en-gb/articles/207737489-Upgrading-old-licenses">Upgrading old licenses</a> </li> <li> <a href="/hc/en-gb/articles/207737499-YouTrack-Cloud-subscriptions">YouTrack Cloud subscriptions</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201882269-Delivery-of-license-after-purchase">Delivery of license after purchase</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/207738059-Obtaining-a-personal-license">Obtaining a personal license</a> </li> <li> <a href="/hc/en-gb/articles/208459535-Licensing-options">Licensing options</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201941205-Activating-your-JetBrains-software">Activating your JetBrains software</a> </h3> <div class="category-tree__articles"> <ul> <li> <span data-title="Promoted article" class="icon icon-star-dark"></span> <a href="/hc/en-gb/articles/208459025-Activating-JetBrains-software-with-your-JetBrains-Account">Activating JetBrains software with your JetBrains Account</a> </li> <li> <a href="/hc/en-gb/articles/360016995379-Activating-JetBrains-IDEs-with-an-offline-activation-code">Activating JetBrains IDEs with an offline activation code</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201941215-Billing">Billing</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/208460015-How-is-the-Subscription-Pack-Payment-date-calculated">How is the Subscription Pack Payment date calculated?</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/360003865039-Two-factor-authentication">Two-factor authentication</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/11753947811602-About-two-factor-authentication">About two-factor authentication</a> </li> <li> <a href="/hc/en-gb/articles/360013015240-Enabling-two-factor-authentication">Enabling two-factor authentication</a> </li> <li> <a href="/hc/en-gb/articles/360013016440-Logging-in-with-two-factor-authentication">Logging in with two-factor authentication</a> </li> <li> <a href="/hc/en-gb/articles/360013172119-Logging-in-with-a-recovery-code">Logging in with a recovery code</a> </li> <li> <a href="/hc/en-gb/articles/11850783865618-Activating-older-JetBrains-products-that-don-t-support-two-factor-authentication">Activating older JetBrains products that don't support two-factor authentication</a> </li> <li> <a href="/hc/en-gb/articles/360013016220-Disabling-two-factor-authentication">Disabling two-factor authentication</a> </li> </ul> </div> <a href="/hc/en-gb/sections/360003865039-Two-factor-authentication" class="button _transparent category-tree__button no-padding-left"> See all 7 articles </a> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201941225-Using-JetBrains-Accounts-in-Organizations">Using JetBrains Accounts in Organizations</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/208460155-Introduction">Introduction</a> </li> <li> <a href="/hc/en-gb/articles/4406854152978-JetBrains-Account-API">JetBrains Account API</a> </li> <li> <a href="/hc/en-gb/articles/208460165-Returning-a-license-so-that-it-becomes-available-to-another-user">Returning a license so that it becomes available to another user</a> </li> <li> <a href="/hc/en-gb/articles/360010274879-Upgrading-licenses-to-All-Products-Packs">Upgrading licenses to All Products Packs</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a href="/hc/en-gb/sections/201882279-JetBrains-Account-FAQ">JetBrains Account FAQ</a> </h3> <div class="category-tree__articles"> <ul> <li> <a href="/hc/en-gb/articles/10778427539090-Can-I-change-the-language-of-my-JetBrains-Account-notification-emails">Can I change the language of my JetBrains Account notification emails?</a> </li> <li> <a href="/hc/en-gb/articles/207739029-Why-use-the-JetBrains-Account">Why use the JetBrains Account?</a> </li> <li> <a href="/hc/en-gb/articles/207739049-Do-I-need-an-internet-connection-to-activate-JetBrains-software-with-my-JetBrains-Account">Do I need an internet connection to activate JetBrains software with my JetBrains Account?</a> </li> <li> <a href="/hc/en-gb/articles/208460125-Do-I-need-an-Internet-connection-to-use-JetBrains-software-activated-with-my-JetBrains-Account">Do I need an Internet connection to use JetBrains software activated with my JetBrains Account?</a> </li> <li> <a href="/hc/en-gb/articles/208460135-Can-I-use-the-same-JetBrains-Account-for-both-personal-and-company-licenses">Can I use the same JetBrains Account for both personal and company licenses?</a> </li> </ul> </div> </div> </div> <div class="g-col-3 _xlg-4 _md-6 _sm-12 g-col-fixed-padding"> <div class="category-tree"> <h3 class="category-tree__title"> <a 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