Frequently Asked Questions

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Our collaborative model allows pediatric leaders to work together to solve the toughest challenges facing children, families, health systems, and the communities they serve. We come together to advocate for effective policy, always keeping kids at the forefront. <a href="/about-cha/about/about-the-association">Learn more about us.</a></p> <h4>Who can become a member of CHA?</h4> <p>Learn more about which organizations are eligible on <a href="/about-cha/about/membership">our membership webpage</a> or <a href="mailto:memberservices@childrenshospitals.org">contact member services</a> with additional questions.</p> <h4>How can I get full access to content on your website?</h4> <p>Some of our resources are exclusively for our members. If you're associated with a member hospital, you can <a href="/content/utilities/access-your-cha-account-how-to-instructions" target="_blank">log in or create an account</a> to access the full website. If you're not associated with a member hospital or don't have a CHA account, there is plenty of content you can still access. Start by exploring the latest news from <a href="/news/childrens-hospitals-today">Children's Hospitals Today</a>.</p> <h4>How can I customize my member dashboard news feed?</h4> <p>Login to the <a rel="noopener noreferrer" href="https://www.childrenshospitals.org/member-dashboard" target="_blank">member dashboard</a> and select "<a rel="noopener noreferrer" href="https://www.childrenshospitals.org/member-dashboard/preferences" target="_blank">Preferences</a>" from the lefthand menu. Select the topics you are interested in by checking or unchecking the boxes next to them. Once you have completed your selection, click "save preferences" at the bottom of the page.</p> <h4>Where can I update my newsletter subscriptions?</h4> <p>Login to the <a rel="noopener noreferrer" href="https://www.childrenshospitals.org/member-dashboard" target="_blank">member dashboard</a> and select "<a rel="noopener noreferrer" href="https://www.childrenshospitals.org/member-dashboard/member-dashboard-newsletters" target="_blank">Newsletter Subscriptions</a>" from the lefthand menu. To subscribe or unsubscribe from newsletters, simply check or uncheck the boxes by each newsletter's name. Once you have completed your selection, click "update" to save.</p> <h4>Why am I not receiving emails from CHA?</h4> <p>Some IT departments or email service providers may have filters and/or triggers that move some emails to the spam folder or into an internal quarantine system. <a href="/content/utilities/email-deliverability" target="_blank">Review our email deliverability guidelines for troubleshooting tips.</a></p> <h4>How can I sign up to receive Children’s Hospitals Today? </h4> <p>Login to the <a rel="noopener noreferrer" href="https://www.childrenshospitals.org/member-dashboard" target="_blank">member dashboard</a> and select "<a rel="noopener noreferrer" href="https://www.childrenshospitals.org/member-dashboard/member-dashboard-newsletters" target="_blank">Newsletter Subscriptions</a>" from the lefthand menu. To subscribe, simply check the box next to Children's Hospitals Today and click "update" to save. </p> <h4>How can I find a discussion in a community?</h4> <p>Login to your CHA account and use the search bar in the upper right-hand corner to search for a specific topic or discussion thread. Once you have entered your search, select the "<a href="https://www.childrenshospitals.org/search#t=CommunityTab&sort=relevancy">Community</a>" tab to filter your results. </p> <h4>Who do I contact if I need assistance?</h4> <p>Contact <a href="/contact-us/member-support">member services</a> at any time if you have questions about membership, participation, or anything else.</p> <h4>I have a media request. Who do I contact? </h4> <p>You can <a href="/contact-us/media-inquiry">submit a media inquiry online</a> to let us know more about your request and we’ll be in touch.</p> <div class="stats_callout_container"> </div> <div class="ellipses"> </div> </article> <div class="article_detail"> <div class="tag_wrapper"> </div> </div> </div> </div> <div class="detail_right_col product_detail_right_col"> <div class="promo-card-component events-contact" data-backgroundcolor="grey"> <div class="promo-card generic-promo generic-promo-card"> <div class="generic-promo-image"> <img src="/-/media/project/cha/publicwebsite/icons/hand.svg?iar=0&hash=F815E91067F5D3097336610CE0D8DC79" alt="Hand" /> </div> <h3 class="generic-promo-title">Contact Us </h3> <div class="rich-text generic-promo-contain"> <p class="generic-promo-text"></p> <a href="mailto:memberservices@childrenshospitals.org" class="email-link"><img src="/images/icons-social-email.svg" /> <span>Member Services </span> </a> <a class='number-link' 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