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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Wählen Sie die ideale Live-Chat-Software für Ihre Webseite und befördern Sie Ihren Kundenservice auf ein höheres Niveau." hreflang="de-DE" onover-preload="1">Live-Chat<div class="menu-item-description">Schnellster Live-Chat auf dem Markt</div></a></li> </ul> </li> <li id="menu-item-166413" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166413"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-970809" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970809"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.liveagent.de/social-media-kundenservice-3/" title="Effizienter Kundenservice über soziale Medien mit LiveAgent: Verwandeln Sie alle Benachrichtigungen in Tickets und verwalten Sie Anfragen von Facebook, Instagram, Twitter und mehr an einem Ort. Profitieren Sie von 24/7 Support, ohne Einrichtungsgebühren oder Kreditkarte. Starten Sie Ihre kostenlose Testversion und optimieren Sie Ihre Social-Media-Interaktionen jetzt!" hreflang="de-DE" onover-preload="1">Soziale Medien<div class="menu-item-description">Antworten Sie Ihren Followern direkt von LiveAgent aus</div></a></li> <li id="menu-item-695204" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695204"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.liveagent.de/call-center-software/" title="Entdecken Sie eine Auswahl der besten Callcenter-Software auf dem Markt. Wählen Sie die ideale Callcenter-Software für Ihre Website aus und bringen Sie Ihren Kundenservice zum Mond." hreflang="de-DE" onover-preload="1">Callcenter<div class="menu-item-description">Eingebaute Callcenter-Software</div></a></li> <li id="menu-item-874593" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874593"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.liveagent.com/liveagent-knowledge-base-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="en-US" onover-preload="1">Wissensdatenbank<div class="menu-item-description">Bieten Sie Selbstbedienungs-Optionen an</div></a></li> </ul> </li> <li id="menu-item-166404" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166404"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">Anwendungsfälle</a> <ul class="sub-menu"> <li id="menu-item-166362" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-166362"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.liveagent.de/business/" title="LiveAgent ist eine Helpdesk-Software, die sich an die Bedürfnisse unterschiedlicher Geschäftsmodelle anpasst. Entdecken Sie, wie LiveAgent in Ihre Nische passt. Agentur Edu und NGOs verlassen sich auf LiveAgent." hreflang="de-DE" onover-preload="1">Geschäftslösungen<div class="menu-item-description">Verschiedene Unternehmen, verschiedene Lösungen</div></a></li> <li id="menu-item-166366" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-166366"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.liveagent.de/industrien/" title="LiveAgent kann die Anforderungen von mehreren Industrien erfüllen. Entdecken Sie, wie LiveAgent Ihre Anforderungen erfüllen und Ihren Kundendienst verbessern kann." hreflang="de-DE" onover-preload="1">Industrie Lösungen<div class="menu-item-description">Passen Sie LiveAgent an Ihre Industrie an</div></a></li> <li id="menu-item-949868" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-949868"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.liveagent.de/erfolgsgeschichten/" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. Areto Systems provides payment processing solutions and merchant account services, while Kwik Charger offers fast charging for new iPhones. Idosell is a leading provider of e-commerce systems in Poland, and Aquasprouts provides a complete kit for growing fish and plants. LiveAgent is another e-commerce solution provider that offers a variety of features, integrations, and support for businesses." hreflang="de-DE" onover-preload="1">Anwendungsfälle<div class="menu-item-description">Ein Produkt, mehrere Anwendungsfälle</div></a></li> </ul> </li> <li id="menu-item-166405" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166405"><a href="/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Integrationen</a> <ul class="sub-menu"> <li id="menu-item-951154" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951154"><a href="https://www.liveagent.de/integrationen/whatsapp/" title="LiveAgent bietet eine WhatsApp-Integration an, mit der die Benutzer WhatsApp-Nachrichten einfach von ihrem LiveAgent-Dashboard aus beantworten können." hreflang="de-DE" onover-preload="1">WhatsApp</a></li> <li id="menu-item-166437" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-166437"><a href="/integrationen/wordpress/" title="Bringen Sie Ihren Kundensupport auf Ihren Wordpress-Sites auf die nächste Stufe. Die Wordpress-Integration für LiveAgent ermöglicht es Ihnen, eine Chat-Schaltfläche auf Ihren Websites zu platzieren." hreflang="de-DE" onover-preload="1">WordPress</a></li> <li id="menu-item-166438" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-166438"><a href="/integrationen/prestashop/" title="Wenn Sie Ihren Kunden die Möglichkeit geben möchten, Sie schneller zu kontaktieren, sollten Sie es in Betracht ziehen, mithilfe unserer LiveAgent-Integration eine Live-Chat-Schaltfläche auf Ihrer Prestashop-Webseite zu platzieren." hreflang="de-DE" onover-preload="1">Prestashop</a></li> <li id="menu-item-166439" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-166439"><a href="/integrationen/magento/" title="Integrieren Sie Magento 2 in LiveAgent und erhöhen Sie Ihren Workflow. Mit Tickets behalten Sie den Überblick über Kundenbestellungen und können von einer Plattform aus kommunizieren." hreflang="de-DE" onover-preload="1">Magento</a></li> <li id="menu-item-166441" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-166441"><a href="/integrationen/shopify/" title="Wenn Sie Ihren Kunden die Möglichkeit geben möchten, Sie schneller zu kontaktieren, sollten Sie die Shopify-Integration von LiveAgent in Betracht ziehen. Diese Integration ermöglicht Ihnen die Einrichtung eines Live-Chats in Ihrem Online-Shop." hreflang="de-DE" onover-preload="1">Shopify</a></li> <li id="menu-item-166444" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-166444"><a href="/integrationen/mailchimp/" title="Eine Ticketing-Software kann durch die Mailchimp-Integration von LiveAgent viel mehr leisten. Die Mailchimp-Integration erlaubt es Ihnen, Kontakte, direkt von Ihrem Helpdesk aus, zu verwalten." hreflang="de-DE" onover-preload="1">Mailchimp</a></li> <li id="menu-item-166445" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-166445"><a href="/integrationen/pipedrive/" title="Verfolgen Sie Ihre Leads und befasst sich mit der PipeDrive-Integration für LiveAgent. Diese Integration sammelt alle Ihre Daten in einem Dashboard, um Ihren Workflow zu vereinfachen." hreflang="de-DE" onover-preload="1">Pipedrive</a></li> <li id="menu-item-166446" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-166446"><a href="/integrationen/slack/" title="Chatten Sie mit Ihren Teamkollegen, wann immer Sie wollen, ohne Ihren Helpdesk zu verlassen. Die Slack-Integration für LiveAgent bringt Ihnen Nachrichten, damit Sie sie nichts verpassen." hreflang="de-DE" onover-preload="1">Slack</a></li> <li id="menu-item-166406" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-166406"><a href="/integrationen/" title="Entdecken Sie die umfangreiche Auswahl an Integrationen, PlugIns und Apps von LiveAgent, die Ihre Helpdesksoftware aufwerten und die Kundenzufriedenheit steigern. Verbinden Sie nahtlos verschiedene Plattformen in einer benutzerfreundlichen Oberfläche und maximieren Sie den Nutzen Ihrer bestehenden Systeme. Besuchen Sie uns jetzt, um Ihre Support-Prozesse zu optimieren!" hreflang="de-DE" onover-preload="1">Mehr Integrationen</a></li> </ul> </li> </ul> </li> <li id="menu-item-166391" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166391"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">Ressourcen</a> <ul class="sub-menu"> <li id="menu-item-166407" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166407"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">Lernen</a> <ul class="sub-menu"> <li id="menu-item-166421" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-166421"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="/akademie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="de-DE" onover-preload="1">Akademie<div class="menu-item-description">Werden Sie zu einem Kundenservice-Experten</div></a></li> <li id="menu-item-166422" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-166422"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="/email-vorlagen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="de-DE" onover-preload="1">Vorlagen<div class="menu-item-description">Anpassbare Vorlagen für jeden Anlass</div></a></li> <li id="menu-item-166410" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-166410"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="de-DE" onover-preload="1">Checklisten<div class="menu-item-description">Wie Sie alle Vorgänge am besten verwalten</div></a></li> </ul> </li> <li id="menu-item-166414" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166414"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-166423" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-166423"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#pencil"></use></svg><a href="/blog/" title="Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!" hreflang="de-DE" onover-preload="1">Blog<div class="menu-item-description">Neuigkeiten über den Kundenservice & LiveAgent</div></a></li> <li id="menu-item-166424" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-166424"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="/glossar/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="de-DE" onover-preload="1">Glossar<div class="menu-item-description">(Lernen Sie die Kundenservice-Terminologie kennen</div></a></li> <li id="menu-item-166412" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-166412"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Supportportal<div class="menu-item-description">How-to-Artikel und Anleitungen</div></a></li> </ul> </li> <li id="menu-item-166415" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166415"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">sub</a> <ul class="sub-menu"> <li id="menu-item-166380" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-166380"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.liveagent.de/tipptest/" title="Testen Sie Ihre Tippfähigkeiten mit dem kostenlosen Tipptest von LiveAgent. Erfahren Sie Ihre Tippgeschwindigkeit in wenigen Minuten und üben Sie das Tippen kostenlos, um diese Fähigkeit zu verbessern." hreflang="de-DE" onover-preload="1">Tipptest<div class="menu-item-description">Verbessern Sie Ihre Tippgeschwindigkeit</div></a></li> <li id="menu-item-166411" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-166411"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="/reviews/" title="LiveAgent ist ein Service für Kundenbetreuung und bietet ein Partnerprogramm, einen Blog und eine Akademie an. Es gibt auch Unterstützung und eine Anfrageoption. Das Unternehmen hat Auszeichnungen und Zertifikate, bietet VoIP-Partner und gibt es einen Newsletter. Installation dauert etwas. Die Datenschutzrichtlinien werden respektiert und die Nutzung von Cookies wird akzeptiert." hreflang="de-DE" onover-preload="1">Bewertungen<div class="menu-item-description">Schauen Sie sich die Testberichte zu Softwarefunktionen an</div></a></li> </ul> </li> <li id="menu-item-166409" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-166409"><a href="#" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">Unternehmen</a> <ul class="sub-menu"> <li id="menu-item-339759" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339759"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.liveagent.de/ueber-uns/ueber-liveagent/" title="Jedes erfolgreiche Unternehmen muss irgendwo anfangen. Sehen Sie sich unsere Geschichte an und erfahren Sie mehr über die Mission, Vision und Werte unseres Unternehmens." hreflang="de-DE" onover-preload="1">Über uns<div class="menu-item-description">Lernen Sie das Team hinter dem Produkt kennen</div></a></li> <li id="menu-item-166352" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-166352"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.de/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.liveagent.de/auszeichnungen/" title="Ein großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Beginnend mit 15$/Monat. Starten Sie mit einer 14 tägigen kostenlosen Testphase. SaaS oder On-Premise." hreflang="de-DE" onover-preload="1">Auszeichnungen<div class="menu-item-description">Unsere Auszeichnungen & Leistungen</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-166395" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-166395"><a href="/funktionen/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="de-DE" onover-preload="1">Funktionen</a></li> <li id="menu-item-803037" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803037"><a href="/preise/" title="Entdecken Sie die flexiblen und kosteneffizienten Tarife von LiveAgent, beginnend bei nur $9/Monat! Profitieren Sie von einer kostenlosen Testversion und maßgeschneiderten Funktionen für kleine bis große Unternehmen, einschließlich umfassender Kundensupport-Tools und exklusiver Angebote für Startups. Keine Kreditkarte erforderlich, jederzeit kündbar!" hreflang="de-DE" onover-preload="1">Preise</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/testversion/" class="Button Button--outline" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Kostenlose Testversion</span> </a> <a href="/login/" class="Button Button--login" title="Loggen Sie sich auf dieser Seite auf Ihr LiveAgent-Konto ein. Geben Sie zuerst den Firmennamen ein und fahren Sie mit einem Benutzernamen und Passwort fort, um sich erfolgreich anzumelden." hreflang="de-DE" onover-preload="1"> <span>Anmelden</span> <span class="tooltip">Anmelden</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demonstration/" class="Button Button--full" title="Erleben Sie LiveAgent in Aktion! Fordern Sie eine Demo an und entdecken Sie, wie unsere Software Ihnen hilft, Ihre Unternehmensziele zu erreichen, die Kundenzufriedenheit zu steigern und mehr Verkäufe zu generieren. Erhalten Sie Antworten auf all Ihre Fragen zu Preisen, Diensten und Funktionen." hreflang="de-DE" onover-preload="1"> <span>Demo</span> </a> <a href="/testversion/" class="Button Button--outline" title="Starten Sie Ihre 14-tägige kostenlose Testversion mit LiveAgent und erleben Sie alle Funktionen des Large-Plans ohne Verpflichtungen. Nutzen Sie Ihre Firmen-E-Mail für eine 30-tägige Testphase. Keine Kreditkarte erforderlich! Wählen Sie Ihre Region und erstellen Sie Ihr kostenloses Konto – der Einstieg in besseren Kundenservice war noch nie so einfach." hreflang="de-DE" onover-preload="1"> <span>Kostenlose Testversion</span> </a> <a href="/login/" class="Button Button--login" title="Loggen Sie sich auf dieser Seite auf Ihr LiveAgent-Konto ein. Geben Sie zuerst den Firmennamen ein und fahren Sie mit einem Benutzernamen und Passwort fort, um sich erfolgreich anzumelden." hreflang="de-DE" onover-preload="1"> <span>Anmelden</span> <span class="tooltip">Anmelden</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-de" lang="de"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Asien</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Naher Osten</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/istorii-na-uspeha/satur/" title="LiveAgent спомага за подобряване на клиентското обслужване в различните видове бизнес. Разгледайте нашата история за успеха на Satur с клиентите и решете сами за себе си." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/pribehy-uspesnych/satur/" title="LiveAgent napomáhá zlepšovat služby zákazníkům v různých odvětví podnikání. Podívejte se na úspěšný příběh našeho zákazníka - společnosti Satur a rozhodněte se sami." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/succeshistorier/satur/" title="Oplev 100 års rejsetradition med Satur—uforglemmelige oplevelser understøttet af LiveAgent. Rejs problemfrit med os!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </span> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/edulood/satur/" title="LiveAgent aitab parendada klienditoega seonduvad väga erinevates valdkondades. Vaadake järgi meie kliendi edulugu Satur ettevõttest ning otsustage ise." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/historias-exito/satur/" title="LiveAgent ayuda a mejorar el servicio al cliente en varios tipos de negocios. Consulta la historia de éxito de nuestros clientes de Satur y decide tú mismo." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/reussites/satur/" title="LiveAgent aide à améliorer le service à la clientèle dans divers types d'entreprises. Consultez l'histoire du succès de notre client Satur et décidez par vous-même." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/epitichies/satur/" title="Ανακαλύψτε 100 χρόνια αξέχαστων ταξιδιωτικών εμπειριών με τη Satur! Εξερευνήστε την Ευρώπη, απολαύστε εξωτικά ταξίδια και οικογενειακές διακοπές με την υποστήριξη του LiveAgent. Εμπιστευτείτε την επαγγελματική μας ομάδα και απολαύστε ξέγνοιαστες διακοπές με κορυφαία εξυπηρέτηση." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/price-o-uspjehu/satur/" title="LiveAgent pomaže poboljšati korisničko iskustvo u raznim poslovnim branšama. Pogledajte uspješnu priču naših klijenata iz Satura i odlučite sami." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/storie-di-successo/satur/" title="Satur offre esperienze di viaggio indimenticabili da 100 anni, con un servizio clienti eccellente grazie a LiveAgent. Esplora con noi!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/veiksmes-stasti/satur/" title="Discover how SATUR has delivered unforgettable travel experiences for 100 years, serving 90,000 satisfied clients annually with expert support from a 150-member team. Learn how LiveAgent enhances their seamless communication and customer service." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/sekmes-istorijos/satur/" title="Atraskite „Satur“ – kelionių ekspertus, kurie 100 metų džiugina klientus nepamirštamomis patirtimis Europoje ir egzotiškose vietose. Mūsų profesionali komanda, apimanti 150 narių, pasirūpins jūsų atostogomis ir užtikrins puikų aptarnavimą. Sužinokite, kaip „LiveAgent“ padeda „Satur“ tobulinti klientų ir vidinę komunikaciją, užtikrinant sklandų bendravimą ir efektyvų problemų sprendimą. Aplankykite mus ir sužinokite daugiau apie mūsų paslaugas!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/siker-tortenetek/satur/" title="A LiveAgent segít javítani az ügyfélszolgálatot a különféle vállalkozásokban. Nézze meg a Satur ügyfélsiker történetét, és döntsön maga." hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/succesverhalen/satur/" title="LiveAgent helpt bij het verbeteren van de klantenservice in verschillende soorten bedrijven. Bekijk ons klantensuccesverhaal van Satur en beslis zelf." hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/vellykket-historier/satur/" title="LiveAgent hjelper deg med og forbedre kundeservice i flere type bedrifter. Sjekk ut våres kundeservice suksesshistorie fra Satur og bestem for deg selv." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/historie-sukcesu/satur/" title="LiveAgent pomaga poprawić obsługę klienta w różnego rodzaju biznesach. Zapoznaj się z historią sukcesu naszych klientów od Satur i sam zdecyduj." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/povesti-de-succes/satur/" title="LiveAgent ajută la îmbunătățirea serviciului pentru clienți în diferite tipuri de companii. Consultați povestea noastră de succes a clienților de la Satur și decideți singuri." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/" title="Отличное обслуживание клиентов начинается с лучшего программного обеспечения для службы поддержки. Узнайте преимущества LiveAgent и начните использовать его всего за 5 минут." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/uspesne-pribehy/satur/" title="Satur vám už 100 rokov prináša bezstarostné cestovateľské zážitky s najširšou ponukou dovoleniek. Objavte, ako efektívna komunikácia s LiveAgentom zlepšuje naše služby a zabezpečuje spokojnosť 90,000 klientov ročne. Pridajte sa k nám a zažite kvalitnú podporu na cestách!" hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/zgodbe-o-uspehu/satur/" title="LiveAgent pomaga izboljšati storitve za stranke v različnih vrstah podjetij. Poglejte si zgodbo o uspehu poslovanja s strankami podjetja Satur in se odločite sami." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Asien</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/chenggong-gushi/satur/" title="Discover SATUR's century-long legacy of delivering unforgettable travel experiences worldwide. With over 90,000 satisfied clients and a dedicated team, we ensure seamless journeys, whether it's a cruise, ski trip, or cultural adventure. Supported by LiveAgent, our efficient communication and customer service set us apart. Join us for a worry-free holiday and experience our exceptional support." hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/success-story/satur/" title="Discover unforgettable travel experiences with Satur, trusted for 100 years. Enjoy seamless trips with our expert team and LiveAgent support." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/cau-chuyen-thanh-cong/satur/" title="LiveAgent giúp cải thiện dịch vụ khách hàng cho nhiều loại hình doanh nghiệp đa dạng. Hãy xem qua câu chuyện thành công của khách hàng từ Satur và tự bạn quyết định." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Naher Osten</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/kosas-alnajah/satur/" title="اكتشف تجربة السفر الخالية من الهموم مع ساتور منذ 100 عام، حيث نقدم رحلات متنوعة تشمل الإقامة في أوروبا والرحلات البحرية والتزلج. فريقنا المحترف يدعمك على مدار الأسبوع، مع شبكة واسعة من الفروع والشركاء لضمان رضاك. انضم إلى 90,000 عميل سنويًا واستمتع بخدمة عملاء متميزة بفضل LiveAgent. جرب الآن مجانًا!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/use-case-scenarios/satur/" title="LiveAgent helps to improve customer service in various kinds of businesses. Check out our customer success story from Satur and decide for yourself." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/" title="Um ótimo atendimento ao cliente começa com um melhor software de help desk. Veja os benefícios do LiveAgent e comece a usá-lo em 5 minutos." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.liveagent.de/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Kopiert!"> <link rel="stylesheet" id="common/splide" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/common/splide.min.css?ver=1.25.67"> <link rel="stylesheet" id="components/SidebarTOC" type="text/css" media="all" href="https://www.liveagent.de/app/themes/liveagent/assets/dist/components/SidebarTOC.min.css?ver=1.25.67"> <div class="Post" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.liveagent.de/erfolgsgeschichten/satur/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <div class="Post__header "> <div class="wrapper__wide has-image"> <picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/42c774f6c432053d357bbc102f6f6dd4/satur.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img alt="Satur" data-src="https://www.liveagent.de/wp/urlslab-download/c68f3bfd9b726e413fe983bdf5435ff1/satur.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="28"></picture> </div> </div> <div class="wrapper__wide Post__container"> <div class="Post__sidebar urlslab-skip-keywords"> <div class="Post__sidebar__socials flex flex-align-center flex-justify-center"> </div> <div class="Post__sidebar__categories"> <div class="Post__sidebar__title h4">Industrie</div> <ul class="Post__sidebar__categories__labels blue"> </ul> </div> <div class="SidebarTOC-wrapper"> <div class="SidebarTOC Post__SidebarTOC"> <strong class="SidebarTOC__title">Inhalte</strong> <div class="SidebarTOC__slider slider splide"> <div class="splide__track"> <ul class="SidebarTOC__content splide__list"> <li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-comprehensive-communication-in-one-place" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">Umfassende Kommunikation an einem Ort.</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-our-internal-communication-also-has-rules" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">… unsere interne Kommunikation hat auch Regeln</a></li><li class="SidebarTOC__item SidebarTOC__item--h2"><a href="#h-liveagent-also-as-a-knowledge-base-for-our-colleagues" title="LiveAgent hilft verschiedenen Unternehmen dabei, ihren Kundenservice zu verbessern. Sehen Sie sich unsere Kunden-Erfolgsgeschichte von Satur an und entscheiden Sie selbst." hreflang="de-DE">LiveAgent hat auch eine Wissensdatenbank für unsere Kollegen</a></li> </ul> </div> </div> </div> </div> </div> <div class="Post__content"> <div class="Post__content__breadcrumbs"> <ul> <li><a href="/erfolgsgeschichten/" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. Areto Systems provides payment processing solutions and merchant account services, while Kwik Charger offers fast charging for new iPhones. Idosell is a leading provider of e-commerce systems in Poland, and Aquasprouts provides a complete kit for growing fish and plants. LiveAgent is another e-commerce solution provider that offers a variety of features, integrations, and support for businesses." hreflang="de-DE" onover-preload="1">Anwendungsfall-Szenarien</a></li> <li>Satur</li> </ul> </div> <div class="Content" itemprop="articleBody"> <h1 class="wp-block-heading" id="h-satur">Satur</h1> <p>Mit Satur seit 100 Jahren sorgenfrei auf Reisen um die ganze Welt.</p> <h4 class="wp-block-heading" id="h-tradition-und-stabilit-t">Tradition und Stabilität</h4> <p>Wir bringen Ihnen seit 100 Jahren unvergessliche Reiseerlebnisse. Rundgänge und Sightseeing-Tours in Europa und exotischen Orten, Kreuzfahrten, Schifahren und Wellness haben bereits 5 Generationen unserer zufriedenen Kunden erfreut.</p> <h4 class="wp-block-heading" id="h-90000-kunden">90000 Kunden</h4> <p>Genau so viele zufriedene Kunden wählen von unserer breiten Palette an Urlaubsangeboten und reisen mit uns jährlich, um sich zu entspannen oder Neues zu entdecken.</p> <h4 class="wp-block-heading" id="h-150-mitglieder-im-team">150 Mitglieder im Team</h4> <p>Ein großes Team an professionellen Delegierten, Reiseführern, Animatoren und Reiseberater kümmern sich um Ihren sorgenfreien Urlaub.</p> <h4 class="wp-block-heading" id="h-7-tage-die-woche">7 Tage die Woche</h4> <p>Das breiteste Netzwerk aus 43 Bereichen, 600 Vertragspartnern, einer Infoline, <a href="https://www.liveagent.de/funktionen/live-chat-funktionen/" title="LiveAgent bietet über 15 erweiterte Funktionen für den Live-Chat, mit welchen Sie mit Ihren Kunden interagieren können und einen besseren Kundenservice liefern können." hreflang="de-DE" onover-preload="1">Live-Chat</a> und einer Webseite ermöglichen es uns, startbereit zu sein, wann immer Sie Ihre Reisepläne beginnen möchten.</p> <h4 class="wp-block-heading" id="h-satur-f-r-kinder">Satur für Kinder</h4> <p>Ein Team aus sorgfältig ausgewählten und professionell geschulten Animatoren gewinnt in jeder Saison die Herzen aller Kinder. Die Kundenzufriedenheit erreicht im Planet Fun-Familienclub 96%.</p> <p><strong>… all das mit der Hilfe und exzellenten Zusammenarbeit mit LiveAgent. </strong></p> <figure class="wp-block-image size-large"><picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/47044ae8fabab2c103f40bed244999ee/Satur-Oktoberfest-2019-66-1024x683.jpg.webp 1024w, https://www.liveagent.de/wp/urlslab-download/e99a2efde8dc412dd7192c069a6f2a71/Satur-Oktoberfest-2019-66-300x200.jpg.webp 300w, https://www.liveagent.de/wp/urlslab-download/896b038d24eabb7645cc703afe9f9aae/Satur-Oktoberfest-2019-66-768x512.jpg.webp 768w, https://www.liveagent.de/wp/urlslab-download/29f4d18f3f57dc6d2790f58a0349813f/Satur-Oktoberfest-2019-66-75x50.jpg.webp 75w, https://www.liveagent.de/wp/urlslab-download/5200d88972d68d35bed81caaa1112b90/Satur-Oktoberfest-2019-66-38x25.jpg.webp 38w, https://www.liveagent.de/wp/urlslab-download/bb8df3f00a6f0172df79a1ae49d919ae/Satur-Oktoberfest-2019-66-503x335.jpg.webp 503w, https://www.liveagent.de/wp/urlslab-download/e6ccb89b1ea0463693f243bb2336acb4/Satur-Oktoberfest-2019-66-600x400.jpg.webp 600w, https://www.liveagent.de/wp/urlslab-download/8bb38c23a3763c431cc894b3049f485a/Satur-Oktoberfest-2019-66-185x123.jpg.webp 185w, https://www.liveagent.de/wp/urlslab-download/68d1469bb172c99056daa21b837b577f/Satur-Oktoberfest-2019-66-110x73.jpg.webp 110w, https://www.liveagent.de/wp/urlslab-download/91013ba7271a22af54552318987ed362/Satur-Oktoberfest-2019-66-485x323.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/605371f5831a67cd5686ac787f19f2c7/Satur-Oktoberfest-2019-66-1024x683.jpg 1024w, https://www.liveagent.de/wp/urlslab-download/86b67846820ec3cd3cdaf8107209de13/Satur-Oktoberfest-2019-66-300x200.jpg 300w, https://www.liveagent.de/wp/urlslab-download/8e070e7ac75022d9c16c866baa88384e/Satur-Oktoberfest-2019-66-768x512.jpg 768w, https://www.liveagent.de/wp/urlslab-download/53fd7242b15275064675eaa9914f651d/Satur-Oktoberfest-2019-66-75x50.jpg 75w, https://www.liveagent.de/wp/urlslab-download/adcfa7721878ed6a77320bcd31b9f6d4/Satur-Oktoberfest-2019-66-38x25.jpg 38w, https://www.liveagent.de/wp/urlslab-download/b5a5a28384a2d145762fa87c1300a3a8/Satur-Oktoberfest-2019-66-503x335.jpg 503w, https://www.liveagent.de/wp/urlslab-download/89704092e9f04165b8b8f02c2cbd9ee0/Satur-Oktoberfest-2019-66-600x400.jpg 600w, https://www.liveagent.de/wp/urlslab-download/0175f4a38869c57f109bd6915e2257a8/Satur-Oktoberfest-2019-66-185x123.jpg 185w, https://www.liveagent.de/wp/urlslab-download/548b5e6bed2124a4da1e022e56047f7f/Satur-Oktoberfest-2019-66-110x73.jpg 110w, https://www.liveagent.de/wp/urlslab-download/b0c2f6b92e0fb1ef898139332acfd12d/Satur-Oktoberfest-2019-66-485x323.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/47044ae8fabab2c103f40bed244999ee/Satur-Oktoberfest-2019-66-1024x683.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="683" alt="" class="wp-image-229561" data-src="https://www.liveagent.de/wp/urlslab-download/605371f5831a67cd5686ac787f19f2c7/Satur-Oktoberfest-2019-66-1024x683.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="29"></picture></figure> <h2 class="wp-block-heading" id="h-comprehensive-communication-in-one-place">Umfassende Kommunikation an einem Ort.</h2> <p>In der Vergangenheit haben wir LiveAgent hauptsächlich als Chattool für die Online-Kommunikation mit Kunden über eine Webseite verwendet. Dann haben wir begonnen, diese Anwendung aktiv für die Kommunikation über bestimmte E-Mail-Adressen zu nutzen, bei welchen wir einen Überblick über die Anforderungen und dessen Lösungen erforderten. Unser Unternehmen SATUR hat das größte eigene Verkaufsnetzwerk aller Reiseagenturen in der Slowakei und aus diesem Grund war es nur eine Frage der Zeit, bevor wir Verkäufer in der ganzen Slowakei von ihren E-Mail-Adressen an einem Ort erreichten.</p> <p>Zur Zeit können wir den Verlauf der kompletten Kommunikation mit jedem Kunden ganz einfach tracken. So erhält unser Verkaufsteam wichtige Informationen über alle Anfragen und Fragen, die der Kunde bisher geäußert hat. Außerdem hilft uns dies auch dabei, zu überwachen, wie effektiv unser Verkaufspersonal mit diesen Anfragen umgeht.</p> <figure class="wp-block-image size-large"><picture><source data-srcset="https://www.liveagent.de/wp/urlslab-download/342ed18e37ebc3f357b150f9b4a6e6e8/satur-travel-accommodation-boat-and-sea-1024x306.png.webp 1024w, https://www.liveagent.de/wp/urlslab-download/e8fb35a4c6f4c89c2a81ad5d76f85f0b/satur-travel-accommodation-boat-and-sea-300x90.png.webp 300w, https://www.liveagent.de/wp/urlslab-download/7596f57bf0194de51c815363813853b4/satur-travel-accommodation-boat-and-sea-768x229.png.webp 768w, https://www.liveagent.de/wp/urlslab-download/accaf9a6211130a85334632c5d7091a7/satur-travel-accommodation-boat-and-sea-74x22.png.webp 74w, https://www.liveagent.de/wp/urlslab-download/8f18e95bcd324fb031c82b9ff375022f/satur-travel-accommodation-boat-and-sea-84x25.png.webp 84w, https://www.liveagent.de/wp/urlslab-download/0b7e9c29672b4b6319595e52cd5b37ec/satur-travel-accommodation-boat-and-sea.png.webp 1340w, https://www.liveagent.de/wp/urlslab-download/6bf299839b577fb08d29403e9e643bc1/satur-travel-accommodation-boat-and-sea-250x75.png.webp 250w, https://www.liveagent.de/wp/urlslab-download/1d689e0b4aabe04baa9f93b6149211f4/satur-travel-accommodation-boat-and-sea-168x50.png.webp 168w, https://www.liveagent.de/wp/urlslab-download/3816ebce6fd108e823769aec11faef73/satur-travel-accommodation-boat-and-sea-960x287.png.webp 960w, https://www.liveagent.de/wp/urlslab-download/8eb44fcdf61bf6715303cffb7a5835c5/satur-travel-accommodation-boat-and-sea-700x209.png.webp 700w, https://www.liveagent.de/wp/urlslab-download/7b1d5bbde91981c70fe9804b1e6feca6/satur-travel-accommodation-boat-and-sea-185x55.png.webp 185w, https://www.liveagent.de/wp/urlslab-download/567128a952355d689248d61966121f0d/satur-travel-accommodation-boat-and-sea-110x33.png.webp 110w, https://www.liveagent.de/wp/urlslab-download/f065143f8c4d8e7d3ba6882ab843bba8/satur-travel-accommodation-boat-and-sea-485x145.png.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/804c1b18c8fe54ab2bb3857b5c717a01/satur-travel-accommodation-boat-and-sea-1024x306.png 1024w, https://www.liveagent.de/wp/urlslab-download/c55f58b56379373e0a5ed429cd2c4b5f/satur-travel-accommodation-boat-and-sea-300x90.png 300w, https://www.liveagent.de/wp/urlslab-download/50e496c0ccc9947daf2d4a2efab69fb2/satur-travel-accommodation-boat-and-sea-768x229.png 768w, https://www.liveagent.de/wp/urlslab-download/4760851ff86e78066663d4647ca6f8dd/satur-travel-accommodation-boat-and-sea-74x22.png 74w, https://www.liveagent.de/wp/urlslab-download/367cd2b5e36f0fb285eac84799b38a1f/satur-travel-accommodation-boat-and-sea-84x25.png 84w, https://www.liveagent.de/wp/urlslab-download/395bc0138515453e984ea110510f65e9/satur-travel-accommodation-boat-and-sea.png 1340w, https://www.liveagent.de/wp/urlslab-download/1f5eb525f7aa8816c21fd773586b6b27/satur-travel-accommodation-boat-and-sea-250x75.png 250w, https://www.liveagent.de/wp/urlslab-download/542faccf5dbfe2c213258fb8a9fa1050/satur-travel-accommodation-boat-and-sea-168x50.png 168w, https://www.liveagent.de/wp/urlslab-download/c8567caa5b7c6c319a8b8e104a1c7b8b/satur-travel-accommodation-boat-and-sea-960x287.png 960w, https://www.liveagent.de/wp/urlslab-download/dfe89a5bd57f4bb7ec8b09bb5486a54b/satur-travel-accommodation-boat-and-sea-700x209.png 700w, https://www.liveagent.de/wp/urlslab-download/a5a509e6b8445430f9ff5e914967e723/satur-travel-accommodation-boat-and-sea-185x55.png 185w, https://www.liveagent.de/wp/urlslab-download/288b44600878d031146dddf4b5798b88/satur-travel-accommodation-boat-and-sea-110x33.png 110w, https://www.liveagent.de/wp/urlslab-download/1d159bb308b8470cd41e547671ffa56c/satur-travel-accommodation-boat-and-sea-485x145.png 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.de/wp/urlslab-download/342ed18e37ebc3f357b150f9b4a6e6e8/satur-travel-accommodation-boat-and-sea-1024x306.png.webp" urlslab-lazy="yes" type="image/webp"></source><img decoding="async" width="1024" height="306" alt="" class="wp-image-229510" data-src="https://www.liveagent.de/wp/urlslab-download/804c1b18c8fe54ab2bb3857b5c717a01/satur-travel-accommodation-boat-and-sea-1024x306.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"></picture></figure> <h2 class="wp-block-heading" id="h-our-internal-communication-also-has-rules">… unsere interne Kommunikation hat auch Regeln</h2> <p>Unsere Organisationsstruktur ist sehr weitreichend und wir haben mehrere Abteilungen, welche täglich kommunizieren müssen. Deshalb haben wir uns entschieden, die interne Kommunikation so effizient wie nur möglich zu gestalten. Wir haben für alle Kollegen Konten in den jeweiligen Abteilungen erstellt. Unter anderem ist auch der interne <a href="https://www.liveagent.de/funktionen/live-chat-funktionen/" title="LiveAgent bietet über 15 erweiterte Funktionen für den Live-Chat, mit welchen Sie mit Ihren Kunden interagieren können und einen besseren Kundenservice liefern können." hreflang="de-DE" onover-preload="1">Chat</a> sehr beliebt.</p> <h2 class="wp-block-heading" id="h-liveagent-also-as-a-knowledge-base-for-our-colleagues">LiveAgent hat auch eine Wissensdatenbank für unsere Kollegen</h2> <p>Zur Zeit der Coronakrise wurden wir gezwungen, den Ablauf unseres Trainings vor Ort, sowie das Teilen von sich ständig ändernder Information, welche unsere Mitarbeiter für die alltägliche Arbeit benötigen, anzupassen. Wir haben verschiedene Optionen gewählt, wie das Intranet, geteilte Dateien, elektronische Handbücher und mehr. Am Ende wurde die Entscheidung getroffen, die “<a href="https://www.liveagent.de/email-vorlagen/knowledge-base/" title="Entdecken Sie effektive Wissensdatenbank-Vorlagen für Kundenservice-Artikel, How-To-Anleitungen, FAQs und mehr. Perfekt für jedes Unternehmen!" hreflang="de-DE" onover-preload="1">Wissensdatenbank</a>” in der LiveAgent-Anwendung zu nutzen und unsere Betreuer sprechen in hohen Tönen von dieser Methode. Jegliche Informationen sind an einem Ort zugänglich und es besteht die Möglichkeit der Volltext-Suche. Zusätzlich ist das Aktualisieren dieser Daten sehr einfach und wir können unsere Kollegen in der ganzen Slowakei täglich mit den aktuellsten Details versorgen.</p> <p><strong>Jozef Granec, <a href="https://www.satur.sk/" title="Bezstarostná dovolenka so SATUR: exotika, poznávanie, first a last minute zľavy až do 40 %, viac ako 100 rokov skúseností!" hreflang="sk">SATUR</a></strong></p> </div> </div> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">Kostenlose Probeversion starten</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Vollständiger Name" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-Mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Firmenname" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Wählen Sie einen Namen für Ihre LiveAgent-Subdomain. Die meisten wählen den Unternehmens- oder Teamnamen.</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" 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52.0625 5.60756ZM60.0714 9.43792C60.0714 10.0897 60.1696 10.5629 60.3571 10.8576C60.2054 10.9111 60.0714 10.9558 59.9464 10.9826C59.8214 11.0093 59.6875 11.0183 59.5447 11.0183C59.25 11.0183 59.0268 10.9647 58.875 10.8486C58.7232 10.7326 58.625 10.5718 58.5893 10.3576C58.4107 10.5451 58.1696 10.7058 57.875 10.8397C57.5804 10.9736 57.2143 11.0361 56.7857 11.0361C56.5625 11.0361 56.3393 11.0093 56.1161 10.9468C55.8929 10.8843 55.6964 10.7861 55.5089 10.6433C55.3304 10.5004 55.1786 10.3129 55.0625 10.0808C54.9464 9.84863 54.8929 9.56292 54.8929 9.22363C54.8929 8.80399 54.9911 8.4647 55.1964 8.20578C55.4018 7.94685 55.6518 7.73256 55.9554 7.58078C56.2589 7.42899 56.5893 7.32185 56.9464 7.26828C57.3036 7.2147 57.625 7.17006 57.9196 7.16113C58.0179 7.15221 58.1161 7.15221 58.2054 7.15221H58.4732V6.92899C58.4732 6.61649 58.3929 6.38435 58.2232 6.25935C58.0536 6.12542 57.7768 6.06292 57.4018 6.06292C57.0447 6.06292 56.7321 6.11649 56.4554 6.23256C56.1786 6.34863 55.9107 6.48256 55.6429 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="wrapper text-align-center mb-xl"> <a href="https://www.liveagent.de/erfolgsgeschichten/" class="Button Button--outline" urlslab_href_old="/use-case-scenarios" title="Areto Systems, Kwik Charger, Idosell, and Aquasprouts are all companies offering different solutions for e-commerce businesses. 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