Uscreen Status - Incident History

<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"> <channel> <title>Uscreen Status - Incident History</title> <link>https://status.uscreen.tv</link> <description>Statuspage</description> <pubDate>Wed, 27 Nov 2024 08:20:01 +0000</pubDate> <item> <title>Service availability issues</title> <description> Oct <var data-var='date'>14</var>, <var data-var='time'>18:31</var> UTC Resolved - This issue has been resolved.Oct <var data-var='date'>14</var>, <var data-var='time'>17:51</var> UTC Monitoring - Our team has implemented a fix for this issue and all platform functionality should be restored. Our team will continue to monitor. Thank you for your patience.Oct <var data-var='date'>14</var>, <var data-var='time'>17:33</var> UTC Identified - We identified the issue and applied a fix to improve performance as a quick measure. Our team will continue to work on the root cause.Oct <var data-var='date'>14</var>, <var data-var='time'>17:27</var> UTC Update - Our team is continuing to investigate the issue and work on implementing a fix. Thank you for your continued patience.Oct <var data-var='date'>14</var>, <var data-var='time'>16:59</var> UTC Update - We have identified the problemOct <var data-var='date'>14</var>, <var data-var='time'>16:42</var> UTC Investigating - We鈥檙e investigating a slow loading issue affecting both the Admin portal and the storefront. </description> <pubDate>Mon, 14 Oct 2024 18:31:07 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/glvyfjqt7881</link> <guid>https://uscreen.statuspage.io/incidents/glvyfjqt7881</guid> </item> <item> <title>Some web storefronts may be unavailable</title> <description> Oct <var data-var='date'>12</var>, <var data-var='time'>22:49</var> UTC Resolved - Our 3rd Party Server Partner, DigitalOcean, has restored service. Web Pages should be back up and running now. If your site was impacted by this outage, we highly recommend following our Migration guide and moving your site to our more reliable servers. Please visit https://help.uscreen.tv/en/articles/9492966 for more information.Oct <var data-var='date'>12</var>, <var data-var='time'>20:03</var> UTC Identified - If you are affected by the issue with DigitalOcean, please follow these steps: 1. Go to your Domain Settings. 2. Click "Use a different domain" and select a Uscreen subdomain. 3. Repeat the process, but this time select "Custom domain" to generate a new set of DNS records.Oct <var data-var='date'>12</var>, <var data-var='time'>18:46</var> UTC Update - Our team continues to investigate this issue with DigitalOcean, our 3rd party server partner. In the meantime, you can switch your DNS to our other servers. Please note that DNS changes may take some time to propagate, depending on your DNS host, and in some cases, this can take several hours. Here are the steps to do that: 1. Go to your Domain Settings. 2. Click "Use a different domain" and select a Uscreen subdomain. 3. Repeat the process, but this time select "Custom domain" to generate a new set of DNS records. This will begin the migration to our newer servers.Oct <var data-var='date'>12</var>, <var data-var='time'>17:32</var> UTC Investigating - Our team is currently investigating an issue with our 3rd Party Server Partners regarding some web pages being unavailable. We will continue to update this incident as our investigation proceeds. </description> <pubDate>Sat, 12 Oct 2024 22:49:17 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/56gsh6w6hmp5</link> <guid>https://uscreen.statuspage.io/incidents/56gsh6w6hmp5</guid> </item> <item> <title>Mobile and TV Apps are experiencing an error</title> <description> Oct <var data-var='date'>10</var>, <var data-var='time'>01:09</var> UTC Resolved - Our team has rolled out a fix for this issue. All mobile and TV apps should be loading as expected now.Oct <var data-var='date'>10</var>, <var data-var='time'>01:01</var> UTC Identified - Our team has identified a root cause for this incident and are preparing a fix. We'll keep this incident updated.Oct <var data-var='date'>10</var>, <var data-var='time'>00:45</var> UTC Update - Our team is investigating an issue with Mobile and TV apps, experiencing an issue with loading the catalog. Web pages are unaffected. Please have impacted users login via a web browser in the meantime.Oct <var data-var='date'>10</var>, <var data-var='time'>00:45</var> UTC Investigating - Our team is investigating an issue with Mobile and TV apps, experiencing an issue with loading the catalog. Web pages are unaffected. Please have impacted users login via a web browser in the meantime. </description> <pubDate>Thu, 10 Oct 2024 01:09:28 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/lvbnccqfzh00</link> <guid>https://uscreen.statuspage.io/incidents/lvbnccqfzh00</guid> </item> <item> <title>Some storefronts are unavailable</title> <description> Oct <var data-var='date'> 9</var>, <var data-var='time'>16:06</var> UTC Resolved - This incident has been resolved.Oct <var data-var='date'> 9</var>, <var data-var='time'>16:05</var> UTC Update - We are continuing to monitor for any further issues.Oct <var data-var='date'> 9</var>, <var data-var='time'>16:03</var> UTC Monitoring - A fix has been implemented by our 3rd party partner, DigitialOcean and we're seeing sites come back online. Our team will continue to monitor.Oct <var data-var='date'> 9</var>, <var data-var='time'>15:47</var> UTC Update - We continue to monitor the situation with our 3rd party partner, DigitialOcean. We will continue to update this incident.Oct <var data-var='date'> 9</var>, <var data-var='time'>14:31</var> UTC Update - Our 3rd party server provider, DigitalOcean, is investigating the issue on their end. We will continue to monitor the situation. If your store is impacted, we highly recommend updating your DNS settings and migrating to our newer, more reliable servers.Oct <var data-var='date'> 9</var>, <var data-var='time'>13:06</var> UTC Identified - We're investigating an issue with our servers that may impact stores with outdated DNS records. Our team is working on a solution with our 3rd party partners. We will continue to update this incident. </description> <pubDate>Wed, 09 Oct 2024 16:06:46 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/tqx3yf8gbwv5</link> <guid>https://uscreen.statuspage.io/incidents/tqx3yf8gbwv5</guid> </item> <item> <title>Slow loading times for the Admin area and Storefronts</title> <description> Sep <var data-var='date'>24</var>, <var data-var='time'>20:46</var> UTC Resolved - Our team has identified the issue and promptly implemented a quick fix. All loading speeds should resume to normal.Sep <var data-var='date'>24</var>, <var data-var='time'>20:25</var> UTC Investigating - We鈥檙e investigating a slow loading issue affecting both the Admin portal and the storefront. We鈥檒l provide an update as our team continues its investigation. </description> <pubDate>Tue, 24 Sep 2024 20:46:42 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/w6kkxwz2yttl</link> <guid>https://uscreen.statuspage.io/incidents/w6kkxwz2yttl</guid> </item> <item> <title>500 Error on Web Catalog</title> <description> Sep <var data-var='date'>19</var>, <var data-var='time'>15:13</var> UTC Resolved - This issue has been resolved. All pages are loading as expected.Sep <var data-var='date'>19</var>, <var data-var='time'>14:54</var> UTC Monitoring - A fix has been implemented and pages should be loading now. Our team will continue to monitor.Sep <var data-var='date'>19</var>, <var data-var='time'>14:45</var> UTC Identified - Our team has identified an issue causing some pages to display a 500 error. They are currently working on a quick fix to resolve this problem. Apps are unaffected. </description> <pubDate>Thu, 19 Sep 2024 15:13:42 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/8l3r9s049dp7</link> <guid>https://uscreen.statuspage.io/incidents/8l3r9s049dp7</guid> </item> <item> <title>Issues with Live Stream and Video On Demand Playback</title> <description> Aug <var data-var='date'>20</var>, <var data-var='time'>15:09</var> UTC Resolved - Our third-party CDN partners have resolved all issues with live and on-demand video playback.Aug <var data-var='date'>20</var>, <var data-var='time'>14:21</var> UTC Update - We are continuing to monitor for any further issues.Aug <var data-var='date'>20</var>, <var data-var='time'>13:42</var> UTC Update - Our third-party CDN partners have identified the issue and are actively working to resolve it. We expect playback issues to be resolved, and our team is also continuing to monitor the situation on our end.Aug <var data-var='date'>20</var>, <var data-var='time'>13:23</var> UTC Monitoring - Our third-party CDN partners are currently experiencing an issue that is affecting live and on-demand video playback. Our team is actively monitoring the situation. </description> <pubDate>Tue, 20 Aug 2024 15:09:14 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/0z3mgw02tk7j</link> <guid>https://uscreen.statuspage.io/incidents/0z3mgw02tk7j</guid> </item> <item> <title>Slow loading and 500 errors</title> <description> Jul <var data-var='date'>31</var>, <var data-var='time'>14:08</var> UTC Resolved - We鈥檝e resolved the ongoing issues. We appreciate your patience while our team worked on this.Jul <var data-var='date'>31</var>, <var data-var='time'>13:40</var> UTC Monitoring - We鈥檝e deployed a fix, and we鈥檙e already noticing performance improvements. Our team will continue to monitor the situation closely.Jul <var data-var='date'>31</var>, <var data-var='time'>13:34</var> UTC Identified - Our team has identified the root cause of the errors and is actively working on deploying a solution.Jul <var data-var='date'>31</var>, <var data-var='time'>13:12</var> UTC Investigating - Our team is currently investigating slow loading of storefronts and 500 errors on the Admin portal. </description> <pubDate>Wed, 31 Jul 2024 14:08:49 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/s63440kcmgz7</link> <guid>https://uscreen.statuspage.io/incidents/s63440kcmgz7</guid> </item> <item> <title>Error "Rate Exceeded"</title> <description> Jun <var data-var='date'>23</var>, <var data-var='time'>02:14</var> UTC Resolved - The incident has been resolved. Thank you for your patience.Jun <var data-var='date'>23</var>, <var data-var='time'>01:48</var> UTC Monitoring - A fix has been implemented and videos should now be loading properly. We'll continue to monitor.Jun <var data-var='date'>23</var>, <var data-var='time'>01:36</var> UTC Identified - You might experience issues with live chat, the rest of the platform should work well.Jun <var data-var='date'>23</var>, <var data-var='time'>01:32</var> UTC Update - We've identified the root cause of the issue and are preparing a quick fix. Thank you for your continued patience.Jun <var data-var='date'>23</var>, <var data-var='time'>01:30</var> UTC Investigating - We are currently investigating an issue that is causing "Rate exceeded" errors when accessing the Uscreen Admin Area. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Thank you for your understanding. </description> <pubDate>Sun, 23 Jun 2024 02:14:18 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/q552h3r6374h</link> <guid>https://uscreen.statuspage.io/incidents/q552h3r6374h</guid> </item> <item> <title>Videos are not loading from Catalog Page</title> <description> Jun <var data-var='date'>19</var>, <var data-var='time'>18:14</var> UTC Resolved - This issue has been resolved. Thank you for your patience.Jun <var data-var='date'>19</var>, <var data-var='time'>17:34</var> UTC Update - We are continuing to monitor for any further issues.Jun <var data-var='date'>19</var>, <var data-var='time'>17:33</var> UTC Monitoring - A fix has been implemented and videos should now be loading properly. We'll continue to monitor.Jun <var data-var='date'>19</var>, <var data-var='time'>17:30</var> UTC Identified - We've identified the root cause of the issue and are preparing a quick fix. Thank you for your continued patience.Jun <var data-var='date'>19</var>, <var data-var='time'>17:07</var> UTC Investigating - 馃攷 Investigating: We are currently looking into an issue where videos are not loading from the catalog on the web. Thank you for your patience as we look into resolving this issue. </description> <pubDate>Wed, 19 Jun 2024 18:14:17 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/0ymcvtgf8brd</link> <guid>https://uscreen.statuspage.io/incidents/0ymcvtgf8brd</guid> </item> <item> <title>Service performance issues</title> <description> Jun <var data-var='date'>15</var>, <var data-var='time'>20:11</var> UTC Resolved - This incident has been resolved.Jun <var data-var='date'>15</var>, <var data-var='time'>19:51</var> UTC Update - Fixed applied and currently in monitoring. You might receive a message in the Dashboard in order to update your domain DNS settings; please follow the step-by-step instructions there.Jun <var data-var='date'>15</var>, <var data-var='time'>18:57</var> UTC Update - Users with outdated DNS settings getting the error. If you use an old DNS, please update your domain DNS settings.Jun <var data-var='date'>15</var>, <var data-var='time'>18:42</var> UTC Update - Service responses have been stable for the past 32 minutes. We keep monitoring.Jun <var data-var='date'>15</var>, <var data-var='time'>18:15</var> UTC Update - We are back online. Continue monitoring.Jun <var data-var='date'>15</var>, <var data-var='time'>17:50</var> UTC Update - We are still working on the issue.Jun <var data-var='date'>15</var>, <var data-var='time'>17:28</var> UTC Update - We saw no issues in the past 25 minutes. We will continue monitoring.Jun <var data-var='date'>15</var>, <var data-var='time'>17:09</var> UTC Update - We are continuing to monitor for any further issues.Jun <var data-var='date'>15</var>, <var data-var='time'>17:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Jun <var data-var='date'>15</var>, <var data-var='time'>17:01</var> UTC Investigating - We are currently investigating an issue with performance & availability of our services. We'll post updates as soon as they are available. Thank you for your patience. </description> <pubDate>Sat, 15 Jun 2024 20:11:04 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/ppxdynqfs8xk</link> <guid>https://uscreen.statuspage.io/incidents/ppxdynqfs8xk</guid> </item> <item> <title>Service performance issues</title> <description> Jun <var data-var='date'>15</var>, <var data-var='time'>16:11</var> UTC Resolved - This incident has been resolved.Jun <var data-var='date'>15</var>, <var data-var='time'>15:55</var> UTC Monitoring - Our team has applied a fix. Monitoring the issue.Jun <var data-var='date'>15</var>, <var data-var='time'>15:49</var> UTC Identified - The issue has been identified and a fix is being implemented.Jun <var data-var='date'>15</var>, <var data-var='time'>15:40</var> UTC Investigating - We are currently investigating an issue with performance & availability of our services. We'll post updates as soon as they are available. Thank you for your patience. </description> <pubDate>Sat, 15 Jun 2024 16:11:56 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/wccf5mtr4hms</link> <guid>https://uscreen.statuspage.io/incidents/wccf5mtr4hms</guid> </item> <item> <title>Issue Loading Admin Area</title> <description> May <var data-var='date'>21</var>, <var data-var='time'>16:37</var> UTC Resolved - This issue has been resolved. We have implemented a fix, and the admin area has remained stable and available without any issues.May <var data-var='date'>21</var>, <var data-var='time'>16:10</var> UTC Monitoring - A fix has been implemented, and we have noticed an improvement in loading the admin area. We will continue to monitor.May <var data-var='date'>21</var>, <var data-var='time'>16:08</var> UTC Investigating - Our team is currently investigating issues with loading the admin area. We will update this status regularly. </description> <pubDate>Tue, 21 May 2024 16:37:31 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/6f82k1r9x3qg</link> <guid>https://uscreen.statuspage.io/incidents/6f82k1r9x3qg</guid> </item> <item> <title>Scheduled Maintenance: Email Services</title> <description> Apr <var data-var='date'>28</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'>28</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'>25</var>, <var data-var='time'>12:58</var> UTC Scheduled - Our email partners will be conducting an upcoming maintenance that is essential for ensuring the continued stability and performance of our email services. Maintenance Details: Date: Saturday, April 27, 2024 Time: Starting at 11:00 PM US Eastern Time (3:00 AM UTC on April 28th) Duration: Approximately 4 hours Impact During Maintenance: Email sending capabilities will remain operational; however, messages might be queued during the maintenance period. The queuing of both outbound as well as bounce processing and analytics, is expected to last up to 30 minutes after the maintenance period has completed. This may impact both transactional and marketing emails. </description> <pubDate>Sun, 28 Apr 2024 07:00:04 +0000</pubDate> <maintenanceEndDate>Sun, 28 Apr 2024 07:00:00 +0000</maintenanceEndDate> <link>https://uscreen.statuspage.io/incidents/1j84qg7k4z3x</link> <guid>https://uscreen.statuspage.io/incidents/1j84qg7k4z3x</guid> </item> <item> <title>Content Loading Errors</title> <description> Mar <var data-var='date'>19</var>, <var data-var='time'>20:39</var> UTC Resolved - Certain storefronts were facing problems with loading content on the catalog and community in some regions. This was due to an issue that we identified on our CDN (content delivery network) post-deploy. However, we have already rolled out a quick fix to address this problem. All content should load without any issue now. </description> <pubDate>Tue, 19 Mar 2024 20:39:27 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/ppcyns8jjbbw</link> <guid>https://uscreen.statuspage.io/incidents/ppcyns8jjbbw</guid> </item> <item> <title>Scheduled Maintenance (12am EST on February 20, 2024)</title> <description> Feb <var data-var='date'>20</var>, <var data-var='time'>05:20</var> UTC Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>20</var>, <var data-var='time'>05:13</var> UTC Verifying - Verification is currently underway for the maintenance items.Feb <var data-var='date'>20</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 6</var>, <var data-var='time'>18:53</var> UTC Scheduled - We will be performing some necessary maintenance at 12am EST on February 20, 2024. We expect this process to last 20-30 minutes. </description> <pubDate>Tue, 20 Feb 2024 05:20:57 +0000</pubDate> <maintenanceEndDate>Tue, 20 Feb 2024 05:30:00 +0000</maintenanceEndDate> <link>https://uscreen.statuspage.io/incidents/5kywvl0tvzwt</link> <guid>https://uscreen.statuspage.io/incidents/5kywvl0tvzwt</guid> </item> <item> <title>Elevated Playback Error Rates</title> <description> Jan <var data-var='date'>24</var>, <var data-var='time'>22:18</var> UTC Resolved - This incident has been resolved.Jan <var data-var='date'>24</var>, <var data-var='time'>21:54</var> UTC Monitoring - A third-party CDN provider is experiencing high rates of playback errors for both videos and live streaming. They have identified a root cause and rolled back a recent change. The provider is monitoring the situation and seeing signs of recovery. </description> <pubDate>Wed, 24 Jan 2024 22:18:42 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/pm8srgjcpzr2</link> <guid>https://uscreen.statuspage.io/incidents/pm8srgjcpzr2</guid> </item> <item> <title>Scheduled Maintenance (12am EST on January 9, 2024)</title> <description> Jan <var data-var='date'> 9</var>, <var data-var='time'>05:30</var> UTC Completed - The scheduled maintenance has been completed.Jan <var data-var='date'> 9</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>26</var>, <var data-var='time'>18:56</var> UTC Scheduled - We will be performing some necessary maintenance at 12am EST on January 9, 2024. We expect this process to last 20-30 minutes. </description> <pubDate>Tue, 09 Jan 2024 05:30:09 +0000</pubDate> <maintenanceEndDate>Tue, 09 Jan 2024 05:30:00 +0000</maintenanceEndDate> <link>https://uscreen.statuspage.io/incidents/0qzp9s0vsy8y</link> <guid>https://uscreen.statuspage.io/incidents/0qzp9s0vsy8y</guid> </item> <item> <title>Catalog and other pages not loading</title> <description> Dec <var data-var='date'> 2</var>, <var data-var='time'>02:05</var> UTC Resolved - This incident has been resolved.Dec <var data-var='date'> 2</var>, <var data-var='time'>01:16</var> UTC Update - We are continuing to monitor for any further issues.Dec <var data-var='date'> 2</var>, <var data-var='time'>01:16</var> UTC Monitoring - A fix has been implemented to resolve the issue, and all mobile and web pages should now load correctly. We will continue to monitor the situation to ensure reliable performance.Dec <var data-var='date'> 2</var>, <var data-var='time'>01:05</var> UTC Update - We are actively working on resolving the 3rd party cloud outage. Mobile apps are now operational and we are making progress with web pages.Dec <var data-var='date'> 2</var>, <var data-var='time'>00:35</var> UTC Identified - One of our third-party cloud partners is currently experiencing an outage. We are actively working on finding solutions to restore catalog pages.Dec <var data-var='date'> 2</var>, <var data-var='time'>00:21</var> UTC Investigating - We're aware of an issue with loading the catalog and other pages on web and mobile apps. We're currently investigating the issue further. We will post updates here as soon as we have more information on this investigation. </description> <pubDate>Sat, 02 Dec 2023 02:05:22 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/kctkn01x0xr3</link> <guid>https://uscreen.statuspage.io/incidents/kctkn01x0xr3</guid> </item> <item> <title>Platform caching issues</title> <description> Nov <var data-var='date'>10</var>, <var data-var='time'>23:23</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'>10</var>, <var data-var='time'>23:19</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>10</var>, <var data-var='time'>22:46</var> UTC Investigating - We are currently investigating this issue. </description> <pubDate>Fri, 10 Nov 2023 23:23:55 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/7jncjjf78234</link> <guid>https://uscreen.statuspage.io/incidents/7jncjjf78234</guid> </item> <item> <title>Service availability issues</title> <description> Nov <var data-var='date'> 9</var>, <var data-var='time'>18:11</var> UTC Resolved - We have resolved the issue and service remains stable. Thank you for your patience.Nov <var data-var='date'> 9</var>, <var data-var='time'>17:21</var> UTC Update - This issue has been resolved. Our team will continue to monitor the service stability to ensure that everything remains in order. Thank you for your patience and understanding.Nov <var data-var='date'> 9</var>, <var data-var='time'>17:16</var> UTC Monitoring - We have observed improvement in the services of 3rd party providers. Access to the Uscreen Admin Area is now available once again. We will continue to monitor the situation.Nov <var data-var='date'> 9</var>, <var data-var='time'>17:08</var> UTC Investigating - We are currently investigating an issue that is causing "Rate exceeded" errors when accessing the Uscreen Admin Area. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. Thank you for your understanding. </description> <pubDate>Thu, 09 Nov 2023 18:11:54 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/lkn5r1h8l1qx</link> <guid>https://uscreen.statuspage.io/incidents/lkn5r1h8l1qx</guid> </item> <item> <title>Scheduled Maintenance (12am EST on October 3, 2023)</title> <description> Oct <var data-var='date'> 3</var>, <var data-var='time'>04:51</var> UTC Completed - The scheduled maintenance has been completed.Oct <var data-var='date'> 3</var>, <var data-var='time'>04:51</var> UTC Update - Scheduled maintenance process was finished. We will continue to monitor the results.Oct <var data-var='date'> 3</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance process was finished. We will continue to monitor the results.Sep <var data-var='date'>19</var>, <var data-var='time'>09:13</var> UTC Scheduled - We will be performing some necessary maintenance at 12am EST on October 3, 2023. We expect this process to last 30-60 minutes. </description> <pubDate>Tue, 03 Oct 2023 04:51:46 +0000</pubDate> <maintenanceEndDate>Tue, 03 Oct 2023 05:00:00 +0000</maintenanceEndDate> <link>https://uscreen.statuspage.io/incidents/sy0bp6rr6jgv</link> <guid>https://uscreen.statuspage.io/incidents/sy0bp6rr6jgv</guid> </item> <item> <title>Availability Issue</title> <description> Aug <var data-var='date'>11</var>, <var data-var='time'>01:42</var> UTC Resolved - This incident has been resolved.Aug <var data-var='date'>11</var>, <var data-var='time'>01:30</var> UTC Update - We are continuing to monitor for any further issues.Aug <var data-var='date'>11</var>, <var data-var='time'>01:29</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'>11</var>, <var data-var='time'>01:02</var> UTC Update - Issue with uscreen.io Domain We鈥檙e currently experiencing an issue with the uscreen.io domain that is impacting our mobile apps. We鈥檙e actively addressing this issue and are in contact with our service provider for a swift resolution. Current Status: Mobile Apps: Impacted Storefront Subdomains: Partially affected We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We鈥檙e committed to restoring full functionality as quickly as possible. Stay tuned for further updates on this status page.Aug <var data-var='date'>11</var>, <var data-var='time'>00:38</var> UTC Update - We are continuing to work on a fix for this issue.Aug <var data-var='date'>11</var>, <var data-var='time'>00:22</var> UTC Identified - We are currently investigating an issue with our functionality. We'll post updates as soon as they are available. Thank you for your patience. </description> <pubDate>Fri, 11 Aug 2023 01:42:46 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/lp8vn42nqfpm</link> <guid>https://uscreen.statuspage.io/incidents/lp8vn42nqfpm</guid> </item> <item> <title>Google Security Alert</title> <description> Jul <var data-var='date'>28</var>, <var data-var='time'>01:40</var> UTC Resolved - This incident has been resolved.Jul <var data-var='date'>28</var>, <var data-var='time'>01:10</var> UTC Update - We are continuing to work on a fix for this issue.Jul <var data-var='date'>28</var>, <var data-var='time'>01:10</var> UTC Identified - The issue has been identified and a fix is being implemented. </description> <pubDate>Fri, 28 Jul 2023 01:40:10 +0000</pubDate> <link>https://uscreen.statuspage.io/incidents/j6kn9kf9dx3w</link> <guid>https://uscreen.statuspage.io/incidents/j6kn9kf9dx3w</guid> </item> <item> <title>Scheduled Maintenance (11pm ET on July 10, 2023)</title> <description> Jul <var data-var='date'>11</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed.Jul <var data-var='date'>11</var>, <var data-var='time'>04:46</var> UTC Verifying - Verification is currently underway for the maintenance items.Jul <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun <var data-var='date'>20</var>, <var data-var='time'>16:05</var> UTC Scheduled - We will be performing some necessary maintenance at 11pm EST on July 10, 2023. We expect this process to last 30-60 minutes. </description> <pubDate>Tue, 11 Jul 2023 05:00:04 +0000</pubDate> <maintenanceEndDate>Tue, 11 Jul 2023 05:00:00 +0000</maintenanceEndDate> <link>https://uscreen.statuspage.io/incidents/gwkkg6t9kvb2</link> <guid>https://uscreen.statuspage.io/incidents/gwkkg6t9kvb2</guid> </item> </channel> </rss>

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