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Oper. Res.</a> <a href="/?q=in%3A523898" title="Articles in this Issue">345, No. 1, 467-515 (2025)</a>. </div> <div class="abstract">Summary: Facing consumers’ growing environmental consciousness, retailers need to consider the environmental consequences when choosing between e-commerce and traditional retailing. We develop a game-theoretic model to study the retailers’ channel selection problem in the presence of consumer environmental consciousness in both monopoly and duopoly settings. We find that even though the existence of consumer environmental consciousness drives the retailer toward more eco-friendly channel strategies, there exist conditions under which the retailer’s optimal channel strategy is still misaligned with environmental and social interests. Furthermore, we show that an increase in consumers’ consciousness, though seemingly reducing consumer utility, can in fact be welfare-enhancing. A reduction in the unit environmental impact of a channel (traditional or e-commerce), on the other hand, may lead to lower social welfare due to the retailer’s insubstantial carbon abatement. Finally, contrary to the conventional wisdom that competition tends to increase social welfare, we show that with consumers’ environmental consciousness, retail competition may result in social welfare decline. Our policy implication is that even though the presence of environmentally conscious consumers pushes firms to internalize the environmental consequences of their channel strategies, environmental regulations are still necessary to achieve social welfare maximization.</div> <div class="clear"></div> <div class="classification"> <h3>MSC:</h3> <table><tr> <td> <a class="mono" href="/classification/?q=cc%3A90B06" title="MSC2020">90B06</a> </td> <td class="space"> Transportation, logistics and supply chain management </td> </tr><tr> <td> <a class="mono" href="/classification/?q=cc%3A90B05" title="MSC2020">90B05</a> </td> <td class="space"> Inventory, storage, reservoirs </td> </tr></table> </div><div class="keywords"> <h3>Keywords:</h3><a href="/?q=ut%3Amulti-channel+retailing">multi-channel retailing</a>; <a href="/?q=ut%3Ae-commerce">e-commerce</a>; <a href="/?q=ut%3Aconsumer+environmental+consciousness">consumer environmental consciousness</a>; <a href="/?q=ut%3Achannel+selection">channel selection</a></div> <!-- Modal used to show zbmath metadata in different output formats--> <div class="modal fade" id="metadataModal" tabindex="-1" role="dialog" aria-labelledby="myModalLabel"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" id="myModalLabel">Cite</h4> </div> <div class="modal-body"> <div class="form-group"> <label for="select-output" class="control-label">Format</label> <select id="select-output" class="form-control" aria-label="Select Metadata format"></select> </div> <div class="form-group"> <label for="metadataText" class="control-label">Result</label> <textarea class="form-control" id="metadataText" rows="10" style="min-width: 100%;max-width: 100%"></textarea> </div> <div id="metadata-alert" class="alert alert-danger" role="alert" style="display: none;"> <!-- alert for connection errors etc --> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary" onclick="copyMetadata()">Copy to clipboard</button> <button type="button" class="btn btn-default" data-dismiss="modal">Close</button> </div> </div> </div> </div> <div class="functions clearfix"> <div class="function"> <!-- Button trigger metadata modal --> <a type="button" class="btn btn-default btn-xs pdf" data-toggle="modal" data-target="#metadataModal" data-itemtype="Zbl" data-itemname="Zbl 07985175" data-ciurl="/ci/07985175" data-biburl="/bibtex/07985175.bib" data-amsurl="/amsrefs/07985175.bib" data-xmlurl="/xml/07985175.xml" > Cite </a> <a class="btn btn-default btn-xs pdf" data-container="body" type="button" href="/pdf/07985175.pdf" title="Zbl 07985175 as PDF">Review PDF</a> </div> <div class="fulltexts"> <span class="fulltext">Full Text:</span> <a class="btn btn-default btn-xs" type="button" href="https://doi.org/10.1007/s10479-024-06454-y" aria-label="DOI for “Multi-channel retailing and consumers' environmental consciousness”" title="10.1007/s10479-024-06454-y">DOI</a> </div> <div class="sfx" style="float: right;"> </div> </div> <div class="references"> <h3>References:</h3> <table><tr> <td>[1]</td> <td class="space">Acosta (2021), Acosta research shows 65</td> </tr><tr> <td>[2]</td> <td class="space">Balasubramanian, S., Mail versus mall: A strategic analysis of competition between direct marketers and conventional retailers, Marketing Science, 17, 3, 181-195, 1998</td> </tr><tr> <td>[3]</td> <td class="space">Bansal, B. 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